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As a Customer Service Performance Monitoring &amp; Business Development Specialist, with a focus on IVR Design &amp; Monitoring you will be responsible for supporting the Bank’s IVR (Interactive Voice Response) platform from an operational and technical perspective. The role includes the design, optimization, and monitoring of IVR flows in collaboration with internal IT teams, Customer Service stakeholders and external vendors. You will play a key role in ensuring a seamless and customer-friendly IVR experience, aligned with business goals and customer service performance standards. &nbsp;What you will be doing • &nbsp; &nbsp;Support the design, maintenance, and optimization of IVR call flows and routing logic, ensuring they align with the Bank’s service model and customer journey strategy. • &nbsp; &nbsp;Monitor IVR usage patterns, performance metrics and performance to proactively identify areas for improvement. • &nbsp; &nbsp;Collaborate closely with internal IT teams, external technology providers and Customer Service units to deliver enhancements and resolve technical issues in the IVR platform. • &nbsp; &nbsp;Participate in requirements gathering, documentation, and testing of new or updated IVR flows. • &nbsp; &nbsp;Collaborate with cross-functional teams to integrate IVR systems with other business systems, such as customer relationship management (CRM) platforms • &nbsp; &nbsp;Work with analytics and reporting teams to integrate IVR data into broader service performance dashboards and decision-making tools. • &nbsp; &nbsp;Stay informed about industry trends and best practices in IVR technology, and recommend innovative solutions to continuously enhance our customer experience.&nbsp;What you need to have • &nbsp; &nbsp;A Bachelor’s degree in in Business Administration, Engineering, Telecommunications or related fields • &nbsp; &nbsp;A Master’s degree or specialization in Customer Experience or Technology Management will be considered an asset. • &nbsp; &nbsp;At least 3 years of experience in IVR system support, telephony platforms, or customer service process design. • &nbsp; &nbsp;Strong collaboration and coordination skills, with the ability to translate business needs into technical requirements. • &nbsp; &nbsp;Experience working with IT departments or vendors on technical implementations or incident resolution. • &nbsp; &nbsp;Good understanding of reporting and monitoring tools related to IVR and call flows. • &nbsp; &nbsp;Excellent command of the Greek and English language (both written and spoken).What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

CS Performance Monitoring and Business Development Specialist Ι IVR Design & Monitoring

As a &nbsp;Cloud Engineer &nbsp;you will join the Alpha Bank’s Cloud and Shared Infrastructure domain within the IT Infrastructure &amp; Operations business Area and you will be responsible for designing, implementing, and maintaining robust cloud-based solutions that align with our organization’s technical and business objectives. You will collaborate with cross-functional teams to ensure the availability.What you will be doing • &nbsp; &nbsp;Architect, deploy, and manage cloud infrastructure across platforms such as Azure, GCP, and AWS. • &nbsp; &nbsp;Monitor and optimize cloud resources for efficiency and availability. • &nbsp; &nbsp;Develop automation scripts for provisioning and orchestration. • &nbsp; &nbsp;Implement IaC using tools like Terraform or Bicep. • &nbsp; &nbsp;Apply cloud security best practices and ensure compliance. • &nbsp; &nbsp;Manage IAM policies, encryption, and access controls. • &nbsp; &nbsp;Configure alerting and monitoring tools. • &nbsp; &nbsp;Troubleshoot and resolve cloud infrastructure issues.. • &nbsp; &nbsp;Maintain detailed documentation of cloud architecture and procedures. • &nbsp; &nbsp;Update SOPs for cloud-related operations. • &nbsp; &nbsp;Work with development, DevOps, and IT teams. • &nbsp; &nbsp;Participate in project planning and provide technical guidance. • &nbsp; &nbsp;Monitor cloud spending and implement cost-saving strategies. • &nbsp; &nbsp;Assist in budget planning and recommend cost-effective solutions.&nbsp;What you need to have •&nbsp; &nbsp; Α Bachelor’s degree in Computer Science, IT, or related field. •&nbsp; &nbsp; Α Master’s degree preferred. • &nbsp; &nbsp;Cloud certifications (e.g., Azure Administrator, GCP Cloud Architect) are a plus. • &nbsp; &nbsp;Strong understanding of cloud computing, infrastructure, and services. • &nbsp; &nbsp;Familiarity with scripting tools (e.g., Bicep, Bash, PowerShell). • &nbsp; &nbsp;Knowledge of networking, security, and IAM in cloud environments. • &nbsp; &nbsp;Experience with IaC tools like Terraform or Bicep.&nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Cloud Engineer

As a Senior Specialist in Sanctions Compliance, you will play a key role in ensuring Alpha Bank’s full adherence to the sanctions regulatory framework. You will oversee the monitoring, assessment, and escalation of transactions subject to restrictive measures, provide expert guidance to business units, and contribute to the continuous enhancement of the Bank’s compliance framework. Your advanced knowledge of sanctions regulations and strong analytical skills will support the Bank in managing regulatory risks and safeguarding its reputation.&nbsp;What you will be doing&nbsp;<ul><li>Monitor developments in the international and domestic sanctions regulatory environment and ensure timely updates to the Bank’s sanctions framework</li><li>Oversee the review and resolution of daily alerts generated by automated systems for transactions subject to restrictive measures, ensuring accurate and timely handling</li><li>Provide expert advice and support to business units on sanctions-related matters, including high-risk clients, entities, and jurisdictions</li><li>Perform detailed investigations on complex transactions with potential sanctions or AML/CTF implications and ensure proper escalation where required</li><li>Review and enhance sanctions-related controls, procedures, and methodologies to ensure effective risk mitigation and compliance with regulatory expectations</li><li>Prepare and submit periodic and ad hoc reports on sanctions compliance to management and regulatory authorities</li><li>Collaborate with internal stakeholders to ensure seamless integration of sanctions compliance requirements into the Bank’s operations and business processes</li><li>Contribute to the design and delivery of training programs to raise awareness on sanctions compliance across the organization</li><li>Support audits and inspections by providing accurate documentation, clarifications, and recommendations for improvement</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Economics, Finance, Business Administration, or a related field</li><li>A Master’s degree in a relevant discipline (preferred)</li><li>At least five (5) years of professional experience in AML, Sanctions, or a Compliance-related function within the financial services sector</li><li>Strong knowledge of the Sanctions and AML/CTF regulatory framework, both local and international</li><li>Proficiency in transaction monitoring systems, sanctions screening tools, and regulatory reporting processes</li><li>Experience in drafting, reviewing, and enhancing compliance policies and procedures within a financial institution</li><li>Excellent analytical, investigative, and problem-solving skills with the ability to interpret complex data and regulatory requirements</li><li>Strong attention to detail, prioritization, and ability to work under tight deadlines in a fast-paced environment</li><li>Effective communication and interpersonal skills with the ability to influence stakeholders and provide expert guidance</li><li>High level of integrity, accountability, and professional judgment</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

AML Senior Specialist

As a Payroll Associate in the Human Resources Operations Division, you are responsible for supporting the accurate and timely execution of the Bank’s payroll processes in compliance with company policies and regulatory requirements. You ensure payroll data integrity, handle employee queries, and contribute to the smooth delivery of payroll operations across Alpha Bank and its subsidiaries.&nbsp;What you will be doing&nbsp;<ul><li>Handle the end-to-end payroll cycle, including data collection, validation of inputs, error resolution, reporting, and issuance of pay slips</li><li>Maintain accurate and up-to-date payroll records in the system (Atomo Plus)</li><li>Respond to employee payroll queries and provide clear, timely resolutions</li><li>Prepare and submit payroll-related obligations, including payroll tax and Detailed Periodic Declarations</li><li>Participate in the preparation of payroll budget reports and provide supporting data</li><li>Ensure compliance with Greek employment law, payroll tax obligations, and internal payroll policies and controls</li><li>Support audits and internal reviews by providing accurate payroll documentation and clarifications</li><li>Collaborate with other HR teams to ensure seamless payroll operations and cross-functional support</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Finance, Accounting, Human Resources, or a related field</li><li>A Master’s degree in a related discipline (preferred)</li><li>A minimum of three (3) years of professional experience in payroll, accounting, or HR operations</li><li>Strong knowledge of employment legislation, payroll tax obligations, and payroll processes</li><li>Proficiency in payroll systems (experience with Atomo Plus will be considered an asset)</li><li>Advanced proficiency in Microsoft Office, especially Excel, with strong numerical literacy</li><li>Excellent organizational, analytical, and problem-solving skills with strong attention to detail</li><li>Ability to maintain confidentiality and demonstrate integrity in handling sensitive employee information</li><li>Strong communication skills in both Greek and English (oral and written)</li><li>Commitment to continuous learning and professional development</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Payroll Associate

As a Credit Intelligence Specialist&nbsp;you will join the Credit Control Business area and you will be responsible for the business administration of the Bank’s Credit Assessment platforms, ensuring correct and efficient implementation of Credit risk models, measurement and assessment methods, systems’ end-user experience and ease of use and continuous operational support and training.&nbsp;You should possess critical thinking and complex problem-solving skills with attention to detail. Additionally, you should be self-motivated and able to perform in a fast-paced environment delivering high-quality results within tight deadlines.&nbsp;What you will be doing&nbsp;<ul><li>Collaborate with IT specialists to design the Bank’s Credit Assessment platforms and ensure effective data management for operational purposes.</li><li>Work with different business areas to specify the integration of credit risk models and assessment methods, ensuring correct operation and alignment with the Bank's goals.</li><li>Perform analytics tasks using tools such as SAS, and Qlik. This may involve data analysis, model development, and data visualization.</li><li>Monitor system usage and health by utilizing key performance indicators (KPIs) to ensure data completeness and integrity for systems under your responsibility.</li><li>Participate in the planning and processing of dataset exports on a scheduled or ad hoc basis to support business functions, including supervisory, audit, and operational needs.</li><li>Control systems and processes that are developed or configured by various business areas within the Bank.</li><li>Participate in the business design of datasets in both standardized and ad hoc analytical forms, which are used to develop and validate credit risk models, measurement, and assessment methods.</li><li>Plan and execute User Acceptance Tests (UATs) with a focus on data quality and functionality.</li><li>Generate relevant reports for various stakeholders, including the Bank's committees, business areas, and Group companies.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor’s degree in Statistics, Informatics, Mathematics, Actuarial Science, Finance or in any other related field of study.</li><li>A Master’s degree in Risk analytics and Modelling, Engineering, Mathematics, Operational Research, Information Science is preferred.</li><li>At least three (3) years of work experience in a relevant role in Business, Finance, Banking Credit Risk Management or related area.</li><li>Critical thinking and attention to detail.</li><li>Ability to work under tight deadlines, prioritize and handle multiple assignments.</li><li>Familiar with analytical tools such as SAS, SPSS etc.</li><li>Experience with visualization tools (e.g., Qlik, Power BI)</li><li>Proficiency in the use of MS Office (Word, Excel, PowerPoint).</li><li>Excellent command of the English language (both written and spoken).</li><li>Continuous improvement/lifelong learning mindset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Credit Intelligence Specialist

The Wholesale Credit Business Area is currently seeking a Credit Approval Senior Specialist to join the Corporate &amp; Investment Credit team. In this role, you will be responsible for evaluating complex credit requests of the Bank and Group Companies for the Wholesale Banking business areas, based on relevant regulations and for contributing to the decision-making process.&nbsp;You should be self-motivated, with critical thinking and problem-solving skills, able to perform in a fast-paced environment.What you will be doing&nbsp;<ul><li>Evaluate credit requests initiated by Wholesale Banking, Corporate &amp; Investment Division of the Bank.&nbsp;</li><li>Track and evaluate credit requests received until their completion in the credit evaluation cycle in compliance with credit policy and manuals.</li><li>Conduct analysis and confirm the credit risk ratings performed by the relevant business areas for the borrowers under their responsibility.</li><li>Monitor Early Warning Signals, and Non-Financial risks in compliance with relevant policies and directives.&nbsp;</li><li>Assess the cash flows of prospective borrowers to determine their ability to repay.</li><li>Draft credit recommendations for submission to the Credit Committees by issuing the independent Credit Controls &amp; Opinion.</li><li>Prepare reports in cooperation with other business areas of the Bank for the Supervisory Authorities, the Executive Committee, the Board of Directors, and other relevant bodies (BRC, RMC, etc.).</li><li>Cooperate with Credit Risk Policies Control, Market Risk Control, Non-Financial Risks Control, and other Risk and Audit business areas, as required:</li><li>for formulation or modification of the credit management rules and procedures.<ul><li>for modifying the collateral assessment rules.</li><li>for developing and improving the rating and collateral management system.</li></ul></li><li>Assess early warning signals, forbearance measures, and debt service capacity.</li><li>Monitor credit limit expiry dates and liaise with business areas for the prompt annual review of credit exposures.</li></ul>What you need to have&nbsp;<ul><li>A Bachelor’s degree in Economics Banking, Finance, Business, Mathematics, or in any other quant or risk related discipline.</li><li>A Master’s degree in any of the abovementioned fields would be considered an asset.</li><li>CFA and/or other relevant certification shall be considered a plus.</li><li>At least seven (7) years of related working experience in Banking or Financial Institutions, with focus on corporate / wholesale portfolios.</li><li>Complex problem-solving and analytical thinking skills.</li><li>Attention to detail.</li><li>Focus on teamwork and good time-management skills.</li><li>Proficiency in the use of MS Office (Word, Excel, PowerPoint).</li><li>Excellent command of the English language (both written and spoken).</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>&nbsp;All applications will be acknowledged and treated in utmost confidence.

Credit Approval Senior Specialist (Wholesale Credit)

As a BI Senior Data Engineer, you will join the Alpha Bank’s Business Intelligence and Reporting domain within the IT Digital Services and Data Analytics Division and you will be responsible for designing, developing, testing, and maintaining complex BI applications while ensuring adherence to established design patterns, domain-driven design, and industry best practices. Leads development teams within the context of projects.What you will be doing&nbsp;• &nbsp; &nbsp;Design and implement complex Data Management, Visualization, and Analytics solutions. • &nbsp; &nbsp;Produce scalable data models across multiple subject areas. • &nbsp; &nbsp;Review and assists Data Engineers in the design and implementation of efficient Data Management, Data Visualization, and Data Analytics applications. • &nbsp; &nbsp;Engage in the selection and implementation of the appropriate technologies to deliver resilient data solutions. • &nbsp; &nbsp;Perform exploratory data analysis to identify root causes of data issues. • &nbsp; &nbsp;Monitor data profiling processes across multiple sources (database, files, etc.) for quality and accuracy. • &nbsp; &nbsp;Identifie and reviews the implementation of internal process improvements. • &nbsp; &nbsp;Lead and coordinate data engineering teams, ensuring adherence to organizational data standards. • &nbsp; &nbsp;Collaborate with Functional Analysts and Solutions Architects to translate requirements into robust BI solutions.&nbsp;What you need to have&nbsp;• &nbsp; &nbsp;A Bachelor’s degree in Computer Science, Engineering, Physics, Applied Mathematics or related fields • &nbsp; &nbsp;A Masters’ degree in a related field (preferred) • &nbsp; &nbsp;At least three (3) years of experience in BI solutions •&nbsp; &nbsp; Experience in Platforms/BI Tools IBM CloudPak for Data, Netezza DWH Appliance, SPSS Modeler Flows, MS Fabric, Power BI and SQL Server&nbsp; • &nbsp; &nbsp;Experience in Programming language&nbsp; Python and JavaScript&nbsp; • &nbsp; &nbsp;AI/ML &amp; Productivity Tools : Familiarity with AI/ML concepts (machine learning models, data pipelines for AI, model lifecycle management) and hands-on experience with AI-powered tools (e.g. GitHub Copilot, MS Copilot, or other generative AI assistants) to enhance productivity in coding, documentation, and data analysis would be strongly considered as a plus.​ &nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits. &nbsp; All applications will be acknowledged and treated in utmost confidence.

Senior Data Engineer Ι Business Intelligence

As a Senior Functional Analyst, you will join the Bank’s Business Intelligence and Reporting Domain within the IT Digital Services and Data Analytics Division and you will be responsible for translating business requirements into functional specifications, overseeing BI-related projects, and ensuring compliance with quality and security standards. You will also assume the role of Solution Lead, managing the lifecycle of BI initiatives, coordinating resources, and ensuring successful delivery through project management and user acceptance testing (UAT).&nbsp;What you will be doing • &nbsp; &nbsp;Act as the main contact point with Business Units for BI-related applications and services. • &nbsp; &nbsp;Collect, analyze, and document business requirements, ensuring completeness and clarity. • &nbsp; &nbsp;Manage requests and incidents through Service Management tools (e.g., SMAX), ensuring proper tracking and resolution. • &nbsp; &nbsp;Manage BI projects end-to-end, from requirements gathering to delivery. • &nbsp; &nbsp;Use PPM and project management tools (MS Project, JIRA, Trello) to track deliverables and team performance. • &nbsp; &nbsp;Define and monitor KPIs for efficiency, quality, and business goal achievement. • &nbsp; &nbsp;Lead the functional design and preparation of deliverables (functional specs, prototypes, test scripts, UAT scenarios). • &nbsp; &nbsp;Oversee UAT execution, ensuring solutions meet business expectations. • &nbsp; &nbsp;Support Data Engineers and technical teams with functional insights during design and testing. • &nbsp; &nbsp;Ensure compliance with ISO standards (e.g., ISO 9001, ISO 27001) and address audit findings. • &nbsp; &nbsp;Promote continuous improvement and ensure alignment with the Bank’s governance structures. • &nbsp; &nbsp;Prepare and present reports on KPIs, project status, and domain performance to management. What you need to have&nbsp;•&nbsp; &nbsp; A Bachelor’s degree in Computer Science, Business Administration, Software Engineering, Project Management, or a related field. • &nbsp; &nbsp;At least 6 years of experience in business analysis, functional design, or project management within IT or BI environments. • &nbsp; &nbsp;Strong knowledge of Service Management frameworks (ITIL), incident/request management, and project portfolio management tools (SMAX, PPM). • &nbsp; &nbsp;Hands-on experience with Project Management tools (Microsoft Project, JIRA, Trello). • &nbsp; &nbsp;Good knowledge of data analytics tools (Excel, Power BI) for reporting and KPI monitoring. • &nbsp; &nbsp;Familiarity with ISO compliance and audit processes (ISO 9001, ISO 27001). • &nbsp; &nbsp;Proven ability to manage multiple projects under tight deadlines. Certifications (considered a strong plus): • &nbsp; &nbsp;ITIL for Service Management. • &nbsp; &nbsp;PMP® / PRINCE2® for Project Management. • &nbsp; &nbsp;ISO 9001 / ISO 27001 certification.What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Senior Functional Engineer

As a Business Data Quality Senior Specialist you will be placed in Data Governance &amp; Quality and you will be responsible for applying the data quality processes to the entire data lifecycle and the design of the data quality monitoring mechanisms and the remediation actions respectiveWhat you will be doing • &nbsp; &nbsp;Establishe effective data quality monitoring mechanisms to cover the entire data lifecycle from front end systems to the aggregation and reporting layer. • &nbsp; &nbsp;Assist the data owners to perform the data quality assessment.&nbsp; • &nbsp; &nbsp;Perform analysis of the data quality problems and drives the root cause and impact analysis, to identify the appropriate remediation actions. • &nbsp; &nbsp;Design Key Quality Indicators for the critical elements to support the data quality monitoring. • &nbsp; &nbsp;Design Sampling procedures to identify quality issues&nbsp; • &nbsp; &nbsp;Review data quality issue registry and data quality dashboards to ensure the timely response to remediation activities. • &nbsp; &nbsp;Participate in projects to ensure the establishment of data quality validation rules and controls &nbsp;to proactively preserve the data quality. • &nbsp; &nbsp;Propose projects for key data element quality improvement in collaboration with business areas, assures completeness and accuracy of the implementation and monitors project process. • &nbsp; &nbsp;Provide the Key Performance Indicators measuring the data quality performance for the data governance Bodies Updates. What you need to have • &nbsp; &nbsp;A Bachelor’s degree in Statistics, Mathematics, Computer Science, Information management, Finance, Economics or relevant fields • &nbsp; &nbsp;A Master’s degree in Data Management (preferred)&nbsp; • &nbsp; &nbsp;At least seven (7) years of working experience in data management practices and principles or regulatory / internal reporting production&nbsp; • &nbsp; &nbsp;Experience on Continuous Process Improvement &nbsp;and Continuous Quality Improvement&nbsp;What we offer &nbsp; It’s all about our people. At Alpha Bank, you will enjoy: &nbsp; • &nbsp; &nbsp;A friendly and collaborative working environment that supports taking initiative and action. • &nbsp; &nbsp;A culture that centers around learning and continuous development and encourages everyone to bring their best self to work. • &nbsp; &nbsp;The opportunity to challenge your thinking through your participation in complex tasks and transformation projects. • &nbsp; &nbsp;Being part of a large organization with a leading role in the Greek economy and a strong presence in the community. • &nbsp; &nbsp;Flexible working options. • &nbsp; &nbsp;A competitive salary and benefits.

Data Governance Quality Senior Specialist

The Individual Segment Business Development Specialist will be placed in the Individual Banking Business Area of Alpha Bank and will be responsible for providing business development activities for Individual Banking products and services and to develop innovative value propositions tailored to the unique needs of customers. &nbsp;What you will be doing&nbsp;<ul><li>Participate in the preparation of the Business Plan for the Individual Banking segment.</li><li>Assist in the development of the segment service model based on data analysis, customer behaviors, and needs, and monitor implementation.&nbsp;</li><li>Participate in the design and implementation of promotional and communication campaigns across all channels, in collaboration with the competent Business Areas.</li><li>Prepare the business priorities for Individual Banking customers with the Branch Network and support sales and customers’ acquisition campaigns.</li><li>Collaborate with HR and Product divisions to determine training needs for roles related to Individual customers.</li><li>Partner with cross-functional teams, including compliance, legal, IT, and marketing, to ensure successful implementation of customer-focused strategies.</li><li>Participate in the design of surveys to measure customer satisfaction or to draw information about their needs, analyze the findings, and recommend improvements.</li><li>Design and implement tailored banking solutions and value propositions to meet the unique needs of international customers.&nbsp;</li><li>Collaborate with product development, marketing, and digital teams to adapt or create banking products and services that resonate with international customers.</li><li>Advocate for seamless onboarding, accessibility, and ongoing service delivery tailored to international customers.</li><li>Develop KPIs to measure the success of value propositions and customer engagement strategies.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Finance, Business Administration, or relevant field of study</li><li>Master’s degree in Finance, Economics, Business Administration or relevant field (desired)</li><li>5+ years of experience within an established organization in Banking</li><li>3 to 5 years of professional experience in retail business development</li><li>Advanced communication, presentation, interpersonal and negotiation skills&nbsp;</li><li>Strong communication and collaboration skills.</li><li>Excellent usage of MS office suite</li><li>Excellent command of the English and the Greek language (both written and spoken). &nbsp;</li></ul>What we offer It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action.</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.</li><li>Flexible working options.</li><li>A competitive salary and benefits.</li></ul>

Individual Segment Business Development Specialist

Job Ads Ελλάδα - Page 12

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