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As a Database Administrator, you will be a key member of our Technical Support Division, ensuring the high availability, security, and performance of our critical database systems. You will support and optimize MS SQL Server and Oracle databases, used by real-time payment services and financial infrastructure with nationwide impact. This role requires deep technical expertise, analytical thinking, and a commitment to operational excellence, within a high-performance and regulated environment.&nbsp;Responsibilities<ul><li>Database Administration: Ensure the reliable and efficient operation of mission-critical MS SQL Server and Oracle databases across production and non-production environments, supporting high-volume financial transactions with strict availability requirements.</li><li>Performance Optimization: Proactively analyze and fine-tune SQL queries, indexes, and overall database configurations, aiming for continuous performance enhancement and optimal resource utilization.</li><li>Automation &amp; Monitoring: Design, implement, and maintain automated workflows, scheduled jobs, and real-time monitoring tools that safeguard database health and contribute to operational resilience.</li><li>Backup &amp; Recovery: Develop and oversee robust backup, restore, high availability and disaster recovery processes to guarantee data integrity and business continuity, aligned with regulatory and internal RTO/RPO objectives.</li><li>Security &amp; Compliance: Apply security best practices, manage roles and access controls, and ensure all database environments meet compliance standards such as ISO 27001, GDPR, and CIS benchmarks.</li><li>Real-Time Troubleshooting: Rapidly identify, diagnose, and resolve performance issues or disruptions, ensuring real-time availability and reliability of critical services and payment infrastructures.</li></ul>Position Requirements<ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field</li><li>Minimum 4 years of professional experience as a Database Administrator (DBA) working with MS SQL &amp; Oracle</li><li>Strong experience in query optimization, indexing, and database performance tuning</li><li>Hands-on experience with backup mechanisms, high availability, and disaster recovery strategies using MS SQL FCI and SQL Always ON</li><li>Solid understanding of database security best practices, global security standards and access control (ISO 27001, CIS, etc)</li><li>Experience in monitoring, alerting, and automation of database operations</li><li>Familiarity with cloud platforms (AWS, Azure, Google Cloud) and modern deployment models</li><li>Excellent command of the English language, both written and oral</li></ul>Required Knowledge, Skills, and Abilities<ul><li>Strong problem-solving and root cause analysis skills</li><li>Attention to detail and a mindset for high-quality, secure operations</li><li>Effective communication of technical concepts to non-technical stakeholders</li><li>Ability to work both independently and collaboratively in cross-functional teams</li><li>Familiarity with agile environments and continuous delivery pipelines is a plus</li></ul>Will be considered a plus<ul><li>Operating Systems: Hands-on experience with Windows Server operating systems, particularly in database hosting and administration environments</li><li>Other Databases: Working knowledge of PostgreSQL or similar relational database systems, demonstrating flexibility in managing diverse database technologies</li><li>Cloud Technologies: Familiarity with cloud-based database services (e.g. AWS RDS, Azure SQL, Google Cloud SQL), including migration, deployment, and monitoring of cloud-native or hybrid architectures</li><li>Data Warehouse: Experience in designing and maintaining data warehouse structures and processes to support historical data retention and business intelligence reporting</li><li>Real-Time Analytics: Ability to work with tools and platforms supporting real-time analytics, streaming data processing, or time-sensitive reporting use cases</li></ul>Why Would You Enjoy Working with Us?As a member of our team:<ul><li>You will be part of a mission-critical fintech company that plays a central role in digital payments in Greece</li><li>You will experience a work environment built on meritocracy, transparency, and recognition</li><li>You will participate in trainings, seminars, and certifications to continually enhance your technical and professional development</li><li>You will gain exposure to cutting-edge technologies, while working in one of the most critical infrastructure environments in the country</li></ul>What We Offer<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive, and inclusive work environment</li></ul>

Database Administrator

SCYTALYS is currently looking for skilled&nbsp;Program Manager, passionate about his/her field of work.Responsibilities:<ul><li>Manage and lead Project delivery teams throughout the project lifecycle.</li><li>Track Project health and manage deviations from baselined constraints.</li><li>Report Project status to stakeholders at all applicable levels.</li><li>Identify project risks and opportunities and effectively manage risk mitigation actions.</li><li>Build high performance project teams and lead projects to a successful completion.</li><li>Communicate with clarity and precision to project team, leadership, and customer.</li><li>Build trusted relationships with clients and stakeholders and resolve conflicts.</li><li>Lead and participate in Bid &amp; Proposal efforts by developing detailed project plans to include:</li></ul><ol><li>Statement of Work (SoW)</li><li>Work Breakdown Structure (WBS)</li><li>Project Cost</li></ol><ul><li>Provide comprehensive project documentation and relevant reporting.</li><li>Understand processes and adhere to Company Policy and Procedures.</li><li>Drive initiatives to meet the business goals of organization.</li></ul>Required Skills<ul><li>University Degree in Engineering/IT and/or Business Administration.</li><li>Experience with various approaches (Agile, Lean and Waterfall) to manage the development and delivery of Software and Hardware integrated systems and solutions.</li><li>Proven track record of projects execution and supporting competitive Public Bids/Proposals.</li><li>Ability to lead a Project team and maximize engagement.</li><li>Goal oriented</li><li>Good presentation skills</li><li>Proficient with Microsoft Office Suite, Word, Excel, PowerPoint, MS-Project</li><li>Excellent English language reading, writing, speaking, and listening skills.</li><li>PMP Certification (preferable)</li></ul>We offer:<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Program Manager

SCYTALYS&nbsp;is currently for a Software Engineering Manager responsible for leading the design, development, and delivery of software components for Scytalys’ core products in alignment with product roadmaps and engineering standards. This role ensures technical excellence, adherence to quality and security requirements, and fosters a culture of innovation and continuous improvement within the software teams.Key ResponsibilitiesLeadership &amp; Team Management<ul><li>Lead, mentor, and empower&nbsp;software engineers across multiple squads to deliver high-quality, maintainable solutions aligned with product objectives and timelines.</li><li>Drive engineering excellence&nbsp;by promoting best practices in software architecture, coding standards, secure development, and continuous improvement.</li><li>Partner with the Product Engineering Manager&nbsp;to optimize resource allocation, build team capabilities, and support ongoing skill development.</li><li>Foster a collaborative, high-performing culture&nbsp;that encourages innovation, accountability, and professional growth.</li></ul>Technical Strategy &amp; Delivery<ul><li>Translate product requirements&nbsp;into scalable technical designs, implementation plans, and actionable development goals.</li><li>Oversee the development&nbsp;of maintainable, high-performance software solutions, ensuring timely delivery and adherence to quality standards.</li><li>Ensure seamless integration&nbsp;with hardware and system-level components through close collaboration with Systems Engineering.</li><li>Define and communicate technical strategy&nbsp;that aligns with product objectives, engineering goals, and organizational priorities.</li></ul>Process &amp; Quality<ul><li>Work closely with the QA Engineering Manager to embed automated testing and CI/CD practices.</li><li>Ensure compliance with defense industry standards (e.g., MIL-STD, AQAP, ISO 9001, AS9100).</li><li>Monitor and improve software development KPIs (velocity, defect density, code coverage).</li></ul>Collaboration &amp; Stakeholder Engagement<ul><li>Partner with Product Line Engineers, Tech Leads, and Project Managers to ensure timely and quality delivery.</li><li>Support bid activities and technical proposals by providing accurate software effort estimates and risk assessments.</li></ul>Knowledge, Skills &amp; Experience<ul><li>Bachelor’s or Master’s in Computer Science, Software Engineering, or related field.</li><li>8+ years in software development, with at least 3 years in a leadership role.</li><li>Proven experience in managing teams delivering complex, mission-critical systems.</li><li>Strong background in C++, Java, and Python.</li><li>Familiar with ADA would be considered a plus.</li><li>Familiarity with real-time systems, distributed architectures, and secure coding practices.</li><li>Experience with Agile and DevOps methodologies.</li><li>Ability to manage priorities in a fast-paced, multi-project environment.</li><li>Strong leadership, communication, and conflict resolution skills.</li></ul>Organizational Placement<ul><li>Reports to Products Engineering Manager for alignment with product strategy.</li><li>Works closely with QA Engineering Manager, Projects Engineering Manager, and Tech Leads to ensure integrated delivery.</li></ul>&nbsp;We offer:<ul><li>Competitive remuneration package</li><li>Ticket vouchers and/or gas expense&nbsp;</li><li>Private medical insurance package</li><li>Continuous learning &amp; development opportunities</li><li>Participation in cultural and team-building activities</li><li>Exposure to a growing environment with cutting-edge technologies</li><li>Corporate wellness initiatives</li></ul>&nbsp;

Software Engineering Manager

SCYTALYS&nbsp;is currently for&nbsp;Principal Capability Architect&nbsp;responsible for&nbsp;making&nbsp;software delivery faster, safer, and more efficient for Scytalys mission systems. These systems support command and control, intelligence, surveillance, tactical communications, data sharing, and system compatibility for international and NATO customers.The Principal Capability Architect is the enterprise technical authority for SCYTALYS’ products and solution portfolio. You will own the end-to-end architecture (platform, products, solutions) that underpins C2/C4ISR and Tactical Data Link (TDL) capabilities—ensuring interoperability, scalability, cyber-hardening, and rapid delivery across programs. You will set technical guardrails, lead key design decisions, and coach teams to deliver world-class, mission-ready systems.Enterprise &amp; Product Architecture<ul><li>Own the SCYTALYS Capability Architecture for product lines, platforms, runtime deployments (edge/airborne/naval/ground/command centres).</li><li>Define, develop and maintain Reference Architectures for C2/C4ISR solutions and tactical data link (TDL) gateways.</li><li>Govern system qualities: reliability, latency, availability in denied environments, cyber resilience, safety (airborne contexts), and exportability.</li></ul>Interoperability &amp; Data Links<ul><li>Architect multi-link interoperability (e.g., Link-11/16/22, JREAP), including national sovereign link strategies and translation/forwarding via modular TDL processors. &nbsp;</li><li>Specify schema and ontologies for tactical objects/tracks, metadata normalization, and de-duplication across heterogeneous inputs (sensors, comms, ISR feeds).</li><li>Oversee test &amp; validation against coalition test suites and customer acceptance criteria (lab/field/T&amp;E).</li></ul>Platform &amp; Software Engineering<ul><li>Drive MBSE (e.g., SysML), architecture decision records, and non-functional requirements budgeting (latency, throughput, SWaP-C).</li><li>Lead and deliver architectural activities, threat modelling, and performance tuning; unblock product / solution engineering teams.</li><li>Set technology choices for real-time and near-real-time services, middleware, containerization where appropriate, and edge deployments with intermittent connectivity.</li><li>Lead newer technology development activities.</li><li>Drive DevOps and DevSecOps mindset.</li></ul>Cybersecurity &amp; Compliance<ul><li>Institute safety and security-by-design: crypto interfaces, key management integration, hardening baselines (e.g., ISO/IEC 27001, NIST 800-53/171, IEC 62443), secure coding, and supply-chain controls.</li><li>Ensure designs respect export control constraints and customer security classifications.</li></ul>AI/ML Integration<ul><li>Define/support insertion points for AI/ML initiatives.</li></ul>Customer, Partner &amp; Ecosystem Leadership<ul><li>Serve as technical face of architecture with key customers and partners. &nbsp;</li><li>Engage with radios, terminals, and platform OEMs to ensure end-to-end fit.</li><li>Contribute to standards, demos and trials.</li></ul>Governance &amp; People<ul><li>Chair the Architecture Review Board, set coding/quality bars, and mentor internal staff.</li><li>Drive reuse and productization (shared services, SDKs, integration kits) to accelerate delivery and reduce lifecycle cost.</li><li>Partner with Program, Product, and QA/IV&amp;V leads to land releases on time with quality.</li></ul>Required Experience<ul><li>10+ years in systems/software architecture for mission or safety-critical C2/C4ISR, comms, or defense platforms; 3+ years leading cross-functional architecture teams.</li><li>Proven delivery of interoperable tactical systems (track/cue/engagement workflows, COP, sensor fusion) and multi-TDL gateways. &nbsp;</li><li>Hands-on depth in at least three of: real-time distributed systems, data fusion/track correlation, geospatial services, message brokering, edge computing, waveform/terminal integration, or airborne/naval mission systems.</li><li>Strong familiarity with TDL protocols and gateway patterns; understanding of sovereign link concepts and NDL design trade-offs. &nbsp;</li><li>Cybersecurity for defense systems (threat models, hardening, secure comms, crypto interfaces) and experience operating under classified environments.</li><li>Excellence in MBSE, interface control, requirements decomposition, and non-functional requirements management.</li></ul>Desirable Experience:<ul><li>Knowledge of relevant NATO STANAGs and industry specs commonly used in C4ISR</li><li>Airborne software/safety exposure and secure avionics.</li><li>Experience with AI/ML in ISR/C2 contexts and secure MLOps.</li><li>Working knowledge of export controls and international defense program delivery.</li></ul>Core Competencies<ul><li>Systems Thinking &amp; Pragmatism: balances elegant design with field realities (EW, GNSS-denied ops, contested spectrum).</li><li>Leadership &amp; Influence: mentors deeply technical teams; gains trust of customers and certifiers.</li><li>Communication: crisp specs and design write-ups; confident external representation.</li><li>Delivery Discipline: evidence-based decisions, measurable architecture fitness functions, steady program cadence.</li></ul>Tools &amp; Tech (experience with several is highly desirable)<ul><li>Languages: C/C++, Java/Kotlin, C#, Python (for tooling).</li><li>Middleware &amp; data: DDS, gRPC, message buses, time-series/graph stores, geospatial DBs, protobuf/ASN.1.</li><li>Platforms: Linux, embedded RTOS, containerized edge, virtualization.</li><li>Engineering: SysML/UML, Cameo/Capella, Git, CI/CD, IaC, static/dynamic analysis, fuzzing, SIL/HIL test.</li></ul>Education &amp; Clearance<ul><li>MSc / PhD in Computer Science, Electrical/Computer Engineering, or related; PhD a plus.</li></ul>

Principal Capability Architect

SCYTALYS is currently looking for passionate QA&nbsp;Engineer responsible for&nbsp;planning, designing, executing, manual and/or &nbsp;automating tests to ensure the quality and reliability of our software products. As a Level II Engineer, you are expected to have hands-on experience with QA processes, tools, and methodologies, as well as a strong ability to work independently and collaboratively within cross-functional teams.The ideal candidates will:<ol><li>&nbsp;Design, develop, and execute manual and/or automated test cases based on requirements and technical specifications, requirements and design documents</li><li>Collaborate closely with system engineers, developers, and product owners to ensure requirements are testable and well understood.</li><li>Execute manual and/or automated tests; analyze test results to identify deviations, bugs, or design flaws.</li><li>Create and maintain detailed test documentation, including test specifications, traceability matrices, test execution records, and final verification reports.</li><li>&nbsp;Support root cause analysis in the event of test failures, including detailed logging and reproducibility tracking.</li><li>Ensure alignment with quality standards, compliance guidelines, and regulatory requirements (e.g., ISO, IEC, or domain-specific standards).</li><li>Participate in peer reviews of test cases, procedures, and test reports to ensure accuracy and completeness.</li><li>Contribute to the continuous improvement of test processes, tools, and documentation practices.</li><li>Analyze test results, report defects, and work closely with developers to drive resolution.</li><li>Maintain and enhance existing automated test frameworks.</li><li>Support release processes, including regression testing, sanity testing, and production verification.</li></ol>Skills and Experience<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>2–4 years of professional experience in software testing or quality assurance.</li><li>Solid understanding of QA methodologies, tools, and processes.</li><li>Experience in writing clear, concise, and comprehensive test plans and test cases.</li><li>Hands-on experience with automated testing tools (e.g., Selenium, Robot Framework, Cypress, etc.).</li><li>Experience with scripting languages (e.g., Python, JavaScript, Bash) for test automation.</li><li>Experience in performance testing, methodologies and tools whould be considered a plus.</li><li>Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI).</li><li>Knowledge of version control systems (e.g., Git).</li><li>Strong analytical and troubleshooting skills.</li><li>Excellent communication and collaboration skills.</li></ul>Desirable Skills:<ul><li>Software programming skills in one or more of the following languages: Javascript, Python, Java</li><li>Basic knowledge of SQL, and experience with RDBMSs (SQLite, PostgreSQL) and NoSQL databases (MongoDB)</li><li>Understanding of XML and JSON</li><li>Knowledge and hands-on experience of Test Management and Defect Tracking Tools</li><li>Knowledge and hands-on experience in test automation (e.g., CD/CI Tools and frameworks)</li><li>ISTQB certification</li></ul>We offer:<ul><li>Competitive remuneration package</li><li>Ticket vouchers and/or gas expense&nbsp;</li><li>Private medical insurance package</li><li>Continuous learning &amp; development opportunities</li><li>Participation in cultural and team-building activities</li><li>Exposure to a growing environment with cutting-edge technologies</li><li>Corporate wellness initiatives</li></ul>

QA Engineer II

SCYTALYS&nbsp;is a leading software development and system integration company, operating internationally with its main offices in Athens. The company counts more than 30 years of operation in the Defense and Security sectors, where it specializes in the specification, design, development, integration, installation, testing and follow-on support of:<ul><li>Tactical Data Links and Interoperability Solutions</li><li>Mission and Command &amp; Control Systems</li><li>Surveillance solutions</li></ul>&nbsp;SCYTALYS&nbsp;is currently looking for a skilled&nbsp;Senior&nbsp;Software Engineer&nbsp;passionate about their field of work.&nbsp;(Responsibilities) About the role / What you can expect:&nbsp;<ul><li>Perform detailed analyses of task(s) requirements</li><li>Write software development documents in accordance with the Company’s Engineering Documentation Standards</li><li>Code software in accordance with the Company’s Software Development and Coding Standards</li><li>Test and debug software (standalone test environment) with predefined test cases and verify predicted performance, memory, processor, and other requirements identified as requirements for the software</li><li>Integrate software (Company designed and purchased) with other software to form a complete system or enhance system capabilities and performance</li><li>Support test teams through the system integration and acceptance test phases</li><li>Advise Company management regarding perceived and/or recognized problems with performance of designed software and/or system development</li><li>Support installation and check-out on-site and hotline service or warranty/upgrade works at the installed systems</li><li>Should the need arise, work towards your team’s goals carrying out tasks that may befall outside your field of expertise as best as you can</li></ul>&nbsp;Required Skills:&nbsp;<ul><li>BSc or equivalent in Computer Science or Electrical/Electronics Engineering or related field</li><li>Software programming skills in&nbsp;Java 8 and Java 11 (C/C++ knowledge desirable)</li><li>At least 3 years of professional experience in systems programming and the development of native applications using Java 8 or 11, Java Swing GUI development and good understanding of TCP/IP, UDP/IP networking.</li><li>Ability to read technical specifications, identify requirements, and provide software design to satisfy these requirements</li><li>Ability to work on Windows and Linux systems and perform basic administration / automation tasks (e.g., shell scripting to create / debug installation and configuration scripts etc.)</li><li>Good knowledge of Computer networking concepts and devices</li><li>Solid understanding of XML and JSON</li><li>Good knowledge of SQL, and experience with RDBMSs (SQLite, PostgreSQL) and NoSQL databases (Redis)</li><li>Application compile, debugging, profiling, and optimization</li><li>Good interpersonal skills to work effectively within a team</li></ul>&nbsp;We offer:<ul><li>Competitive remuneration package</li><li>Ticket vouchers</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Senior Software Engineer

SCYTALYS&nbsp;is currently looking for passionate&nbsp;Test &amp; Integration Engineers&nbsp;willing to work in agile teams to develop high quality products and applications which will bring value to our local and international customers.The successful candidates will join our team (based in Athens) and work closely with developers, product owners, project leads, delivery teams and other stakeholders, executing component integration (both software and hardware), test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution, system installation and configuration, on-site &amp; factory acceptance testing and end-user training.&nbsp;The ideal candidates will:<ul><li>Perform detailed analyses of task(s) requirements</li><li>Analyse user stories, software and system requirements for testability</li><li>Define the appropriate test cases required to verify the correct implementation of the user stories, software and system requirements</li><li>Write test documentation in accordance with the Company’s Engineering Documentation Standards</li><li>Test and debug system (standalone test environment) with predefined test cases and verify predicted performance, memory, processor and other requirements identified as requirements for the software</li><li>Perform analysis (network message monitoring, byte- and bit-level inspection of data, text log file analysis) and collect information of any defects found to facilitate their resolution</li><li>Execute test cases, detecting and reporting defects, analysing abnormal system behavior to identify the root cause</li><li>Participate in formal reviews and other verification/acceptance activities, and troubleshooting operational and customer reported issues</li><li>Advise Company management regarding perceived and/or recognized problems with performance of designed software and/or system development</li><li>Support installation and check-out on-site and hotline service or warranty/upgrade works at the installed systems</li><li>Should the need arise, they will work towards their team’s goals carrying out tasks that may befall outside their field of expertise as best as they can</li></ul>&nbsp;Skills and Experience:<ul><li>BSc or equivalent in Computer Science, Electrical/Electronics Engineering, or related field</li><li>Good knowledge and experience with Windows and Linux Operating Systems</li><li>At least 2 years of professional experience in software systems testing within a well-established test process environment</li><li>Good interpersonal skills to work effectively within a team</li><li>Good knowledge of Computer networking (IP networking and basic IP&nbsp;protocols such as&nbsp;TCP, UDP, ICMP etc)</li><li>Ability to analyze and evaluate technical specifications, identify verification requirements (testable features) and provide the test design and implementation artifacts (test plans and procedures)</li><li>Ability to execute specified test cases and perform effective exploratory testing</li><li>Strong analytical skills and attention to detail</li><li>Strong verbal and written communication skills</li><li>Efficient time management and organization skills to complete work based on priorities and schedule</li></ul>&nbsp;We offer:<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Test & Integration Engineer

SCYTALYS&nbsp;is currently looking for a skilled&nbsp;Software Engineer&nbsp;passionate about their field of work.&nbsp;(Responsibilities) About the role / What you can expect:&nbsp;<ul><li>Perform detailed analyses of task(s) requirements</li><li>Write software development documents in accordance with the Company’s Engineering Documentation Standards</li><li>Code software in accordance with the Company’s Software Development and Coding Standards</li><li>Test and debug software (standalone test environment) with predefined test cases and verify predicted performance, memory, processor, and other requirements identified as requirements for the software</li><li>Integrate software (Company designed and purchased) with other software to form a complete system or enhance system capabilities and performance</li><li>Support test teams through the system integration and acceptance test phases</li><li>Advise Company management regarding perceived and/or recognized problems with performance of designed software and/or system development</li><li>Support installation and check-out on-site and hotline service or warranty/upgrade works at the installed systems</li><li>Should the need arise, work towards your team’s goals carrying out tasks that may befall outside your field of expertise as best as you can</li></ul>&nbsp;Required Skills:&nbsp;<ul><li>BSc or equivalent in Computer Science or Electrical/Electronics Engineering or related field</li><li>Software programming skills in&nbsp;Java 8 and Java 11 (C/C++ knowledge desirable)</li><li>At least 3 years of professional experience in systems programming and the development of native applications using Java 8 or 11, Java Swing GUI development and good understanding of TCP/IP, UDP/IP networking.</li><li>Ability to read technical specifications, identify requirements, and provide software design to satisfy these requirements</li><li>Ability to work on Windows and Linux systems and perform basic administration / automation tasks (e.g., shell scripting to create / debug installation and configuration scripts etc.)</li><li>Good knowledge of Computer networking concepts and devices</li><li>Solid understanding of XML and JSON</li><li>Good knowledge of SQL, and experience with RDBMSs (SQLite, PostgreSQL) and NoSQL databases (Redis)</li><li>Application compile, debugging, profiling, and optimization</li><li>Good interpersonal skills to work effectively within a team</li></ul>&nbsp;We offer:<ul><li>Competitive remuneration package</li><li>Ticket vouchers</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

Software Engineer (Mid Level)

Η εταιρεία μας αναζητά έναν ικανό IT Specialist&nbsp;που θα ενισχύσει ουσιαστικά το τμήμα Πληροφορικής και θα συμβάλει στη διαχείριση και εξέλιξη των πληροφοριακών μας συστημάτων.Ψάχνουμε έναν άνθρωπο με τεχνογνωσία, υπευθυνότητα και πραγματική διάθεση να αναλάβει πρωτοβουλίες.Ρόλος &amp; Αρμοδιότητες<ul><li>Διαχείριση, υποστήριξη και συντήρηση πληροφοριακών συστημάτων</li><li>Βελτιστοποίηση και ανάλυση βάσεων δεδομένων (SQL)</li><li>Δημιουργία dashboards&nbsp;&amp; αναφορών σε Power BI</li><li>Υποστήριξη και ανάπτυξη εταιρικού website</li><li>Troubleshooting&nbsp;&amp; συνεργασία με εξωτερικούς συνεργάτες</li><li>Συμμετοχή στη λήψη τεχνικών αποφάσεων και σε νέα projects</li></ul>Απαιτούμενα Προσόντα<ul><li>5+ έτη εμπειρίας σε θέση IT</li><li>Πολύ καλή γνώση Excel / MS Office</li><li>Πολύ καλή γνώση SQL&nbsp;&amp; βασικών αρχών προγραμματισμού</li><li>Γνώση Power BI ή αντίστοιχα εργαλεία BI</li><li>Εμπειρία σε WordPress&nbsp;ή άλλο CMS</li><li>Ικανότητα αντιμετώπισης προβλημάτων, υπευθυνότητα, οργάνωση</li></ul>Επιθυμητά<ul><li>Εμπειρία με ERP/CRM συστήματα</li><li>Γνώσεις δικτύων, servers&nbsp;ή cloud&nbsp;περιβάλλοντος</li><li>Scripting ή αυτοματισμοί (Power Automate, PowerShell κ.λπ.)</li></ul>Τι προσφέρουμε<ul><li>Ρόλο με ουσιαστικές ευθύνες στο IT</li><li>Σύγχρονο τεχνολογικό περιβάλλον</li><li>Σταθερή εργασία και προοπτικές εξέλιξης</li><li>Ανταγωνιστικό πακέτο αποδοχών ανάλογα με εμπειρία</li></ul>

IT Specialist / Information Systems Administrator

With a leading presence in the Greek business ecosystem for over a century, Saracakis Group of Companies, a 𝗚𝗿𝗲𝗮𝘁 𝗣𝗹𝗮𝗰𝗲 𝘁𝗼 𝗪𝗼𝗿𝗸® 𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗲𝗱™ organization, is always looking for passionate people to join our team.&nbsp;We are looking for a data engineer to aid in designing, developing, and maintaining data pipelines and cloud-based solutions, thus enabling scalable analytics and reporting. The successful candidate will ensure the reliability, security, and performance of our data infrastructure.&nbsp;This role requires strong SQL expertise, experience with ETL processes and Microsoft Azure Services.#YourRole in more detail✅Design, develop, and maintain optimized Τ-SQL queries, stored procedures, and functions to aid data analytics and reporting✅Construct and maintain the ETL pipelines (SSIS) and data models (eg, star/snowflake schema)✅Configure and manage services within Microsoft Azure✅Cooperate with analysts and business stakeholders and transform their requirements into solutions✅Contribute to the performance and cost optimization of cloud-based services&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠✅Bachelor’s or master’s degree in Computer Science, Information Systems, Mathematics, or related field; equivalent experience will also be considered✅2+ years’ experience in data engineering✅ Hands-on experience in SQL and ETL tools (e.g., SSIS, Synapse pipelines)✅Knowledge in reporting and analysis tools (SSRS, SSAS)✅Knowledge of at least one common-purpose programming language (e.g., Python or Java)✅Familiar with Microsoft Azure data services✅ Communication skills and ability to work within cross-functional teams✅&nbsp;Excellent command of the Greek and English languages✅&nbsp;Excellent organization skills and attention to detail✅&nbsp;Military obligations fulfilled (for male applicants)✅Familiarity with CI/CD, experience in data visualization, and/or understanding of ERP (Dynamics 365 F&amp;O) and CRM systems will be considered as a plus✅&nbsp;Working experience in an importing and distribution company will be considered as a plus&nbsp;𝐒𝐚𝐫𝐚𝐜𝐚𝐤𝐢𝐬 𝐆𝐫𝐨𝐮𝐩 𝐨𝐟 𝐂𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme 👩‍⚕️ Health and life insurance for you and your family 🏝️ Flexible working model (hybrid model) and home equipment benefits 🏢 Modern facilities, onsite occupational doctor, and indoor parking 💻 Cutting-edge IT equipment, mobile, and data plan 📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth! ⭐ Clear career paths and a developmental 360° feedback framework 💰 Employee or Group product and services referral bonuses 🎉 Financially supporting employees’ post-graduation studies, marriages, and newborns 🛒 Discounts on our organization’s products and services 🏃‍♀️ A variety of company activities and family perks

Data Engineer (SQL and Azure)

At Star Automotive Hellas SA, proud member of the Emil Frey Group and official distributor of Mercedes-Benz and smart, we’re looking for an IT Application Support Engineer to join our team! 🚀In this role, you’ll support internal users, ensure seamless IT operations, and help drive our digital transformation through the Microsoft 365 and Power Platform ecosystem.&nbsp;🔧 What You’ll Do<ul><li>Provide daily IT support and manage internal users' requests via ticketing system</li><li>Identify a “problem” or an “incident” and&nbsp;conduct troubleshooting.</li><li>Monitor and resolve 2nd-level issues within deadlines</li><li>Collaborate with external vendors and IT partners</li><li>Maintain &amp; improve SharePoint sites and digital workflows</li><li>Design, maintain, and optimize workflows using Power Automate</li><li>Support development of apps in Power Apps and dashboards in Power BI</li><li>Participate in internal digital projects and document IT procedures</li><li>Document internal processes and promote best practices for collaboration tools</li></ul>🎯 What You Bring<ul><li>Degree/diploma in Computer Science, Software Engineering or related field (or equivalent experience)</li><li>Strong knowledge of Microsoft 365 ecosystem&nbsp;(SharePoint, Teams, OneDrive)</li><li>Familiarity with Power Platform (Power Automate, Power Apps, Power BI)</li><li>Analytical mindset, problem-solving skills &amp; effective communication</li><li>Fluency in Greek and English</li></ul>🌟 Nice to Have<ul><li>Experience with SharePoint sites or process automation</li><li>Microsoft certifications</li><li>Familiarity with ERP/CRM systems</li><li>Basic scripting (PowerShell, VBA)</li></ul>💼 Why Join Us<ul><li>Modern, collaborative, and people-centric environment</li><li>Access to continuous learning &amp; professional development programs &amp; Microsoft training opportunities</li><li>Exposure to digital transformation projects</li></ul>📚 What We Offer<ul><li>Competitive compensation package</li><li>Group private medical insurance</li><li>Voluntary pension plan</li><li>Employee Assistance Program (EAP)</li><li>Employee discounts on products &amp; services</li></ul>&nbsp;📩 If you’re ready to shape the digital future of Star Automotive Hellas, we’d love to hear from you!

IT Application Support Engineer

The Embedded Software Engineer – Linux, will operate within a multi-disciplined group of Optical, Mechanical, FPGA, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to define and produce embedded software applications for the company's line of products based on the Linux kernel, and support production and field operations. This position is an excellent opportunity to participate in the definition of new advanced electro-optical systems and have an impact on the company’s growth.Responsibilities<ul><li>Design, develop, test, and maintain embedded software applications for various hardware platforms running a Linux based OS.</li><li>Collaborate with hardware engineers, FPGA engineers and software developers to define the application requirements and specifications.</li><li>Implement kernel modules, low-level drivers, protocols, communication interfaces and applications.</li><li>Optimize the application to ensure high performance, efficiency, and reliability.</li><li>Debug and troubleshoot application-related issues.</li><li>Contribute to the development of technical documentation.</li></ul>Qualifications<ul><li>University degree in a related field.</li><li>Proven experience in embedded Linux-based development.</li><li>Proficiency in C/C++ programming languages.</li><li>Strong understanding of embedded systems, real-time operation, low level HW interfaces and kernel/driver development.</li><li>Familiarity with Yocto Project.</li><li>Proven experience with at least one of the following topics:</li><li>Computer vision applications.</li><li>Graphical User Interface applications.</li><li>Augmented reality applications.</li><li>Experience with version control systems (e.g., Git).</li></ul>Preferred Skills<ul><li>Familiarity with FPGA based embedded systems.</li><li>Familiarity with Zynq and/or NXP iMX series of application processors.</li><li>Familiarity with scripting languages (e.g. Python).</li></ul>&nbsp;

Senior Embedded Software Engineer - Linux

The&nbsp;Software&nbsp;Engineering&nbsp;team&nbsp;operates&nbsp;within&nbsp;a&nbsp;multi-disciplined&nbsp;group&nbsp;of&nbsp;Optical,&nbsp;Mechanical,&nbsp;FPGA,&nbsp;and&nbsp;Electrical&nbsp;Engineers.&nbsp;The&nbsp;candidate&nbsp;will&nbsp;closely&nbsp;collaborate&nbsp;with&nbsp;experts&nbsp;from&nbsp;all&nbsp;fields&nbsp;to&nbsp;define&nbsp;and&nbsp;produce&nbsp;software&nbsp;applications&nbsp;which&nbsp;enhance&nbsp;and&nbsp;complement&nbsp;the&nbsp;company's&nbsp;line&nbsp;of&nbsp;products.&nbsp;This&nbsp;position&nbsp;is&nbsp;an&nbsp;excellent&nbsp;opportunity&nbsp;to&nbsp;participate&nbsp;in&nbsp;the&nbsp;definition&nbsp;of&nbsp;new&nbsp;software&nbsp;applications&nbsp;and&nbsp;has&nbsp;an&nbsp;impact&nbsp;on&nbsp;the&nbsp;group&nbsp;and&nbsp;company&nbsp;growth.Responsibilities<ul><li>Collaborate&nbsp;with&nbsp;hardware,&nbsp;FPGA&nbsp;engineers&nbsp;and&nbsp;other&nbsp;software&nbsp;developers&nbsp;to&nbsp;define&nbsp;application&nbsp;requirements,&nbsp;new&nbsp;features,&nbsp;and&nbsp;enhancements.</li><li>Design,&nbsp;develop,&nbsp;test,&nbsp;and&nbsp;deploy&nbsp;high-quality&nbsp;software&nbsp;applications.</li><li>Write&nbsp;clean,&nbsp;well-documented,&nbsp;and&nbsp;maintainable&nbsp;code.</li><li>Identify&nbsp;and&nbsp;troubleshoot&nbsp;software&nbsp;defects&nbsp;and&nbsp;issues&nbsp;promptly.</li><li>Conduct&nbsp;thorough&nbsp;testing&nbsp;to&nbsp;ensure&nbsp;the&nbsp;reliability&nbsp;and&nbsp;functionality&nbsp;of&nbsp;developed&nbsp;features.</li><li>Design&nbsp;and&nbsp;implement&nbsp;visually&nbsp;appealing&nbsp;and&nbsp;intuitive&nbsp;user&nbsp;interfaces.</li><li>Create&nbsp;and&nbsp;maintain&nbsp;comprehensive&nbsp;documentation&nbsp;for&nbsp;applications,&nbsp;including&nbsp;technical&nbsp;specifications,&nbsp;architecture,&nbsp;and&nbsp;user&nbsp;guides.</li></ul>Qualifications<ul><li>University&nbsp;degree&nbsp;in&nbsp;Computer&nbsp;Science,&nbsp;Software&nbsp;Engineering,&nbsp;or&nbsp;a&nbsp;related&nbsp;field.</li><li>Proven&nbsp;experience&nbsp;in&nbsp;software&nbsp;application&nbsp;development,&nbsp;including&nbsp;designing,&nbsp;coding,&nbsp;testing,&nbsp;and&nbsp;deployment.</li><li>Proficient&nbsp;in&nbsp;programming&nbsp;languages&nbsp;such&nbsp;as&nbsp;Java,&nbsp;Python,&nbsp;C/C++,&nbsp;C#,&nbsp;or&nbsp;similar.</li><li>Strong&nbsp;understanding&nbsp;of&nbsp;software&nbsp;architecture,&nbsp;design&nbsp;patterns,&nbsp;and&nbsp;best&nbsp;practice</li><li>Experience&nbsp;with&nbsp;at&nbsp;least&nbsp;one&nbsp;graphical&nbsp;user&nbsp;interface&nbsp;platform&nbsp;like&nbsp;Qt.</li><li>Experience&nbsp;with&nbsp;drivers’&nbsp;development&nbsp;for&nbsp;custom&nbsp;HW&nbsp;for&nbsp;both&nbsp;Linux&nbsp;and&nbsp;Windows&nbsp;operating&nbsp;systems.</li><li>Experience&nbsp;developing&nbsp;applications&nbsp;targeting&nbsp;embedded&nbsp;application&nbsp;processors&nbsp;and&nbsp;OS.</li><li>Familiarity&nbsp;with&nbsp;version&nbsp;control&nbsp;systems,&nbsp;such&nbsp;as&nbsp;Git.</li></ul>Preferred&nbsp;Skills<ul><li>Knowledge&nbsp;of&nbsp;containerization&nbsp;and&nbsp;orchestration&nbsp;tools&nbsp;(e.g.,&nbsp;Docker,&nbsp;Kubernetes).</li><li>Knowledge&nbsp;of&nbsp;mobile&nbsp;app&nbsp;development.</li><li>Familiar&nbsp;with&nbsp;computer&nbsp;vision&nbsp;libraries&nbsp;(like&nbsp;OpenCV).</li></ul>

Senior Software Application Developer

The FPGA team&nbsp;operates within a multi-disciplined group of Optical, Mechanical, Software, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to develop advanced FPGA designs and be responsible for the automatic verification of the FPGA-SoC operation. This position is an excellent opportunity to participate in the development of advanced FPGA-SoC based embedded products and have an impact on the group and company growth.Responsibilities<ul><li>Participate in the definition of the FPGA SoC architecture.</li><li>Develop code and verify core IP blocks for embedded vision algorithms.</li><li>Design the verification strategies for IP blocks and complete FPGA-SoC systems.</li><li>Develop testbenches, simulation blocks, and hardware in the loop designs for the automatic verification, and regression test of FPGA-SoCs.</li><li>Perform synthesis, place-route, and timing closure on FPGAs.</li></ul>Qualifications<ul><li>Degree qualified in Computer Engineering, Electrical Engineering or equivalent.</li><li>Experience developing at least one of Xilinx/Altera/Microsemi programmable devices along with timing closure skills.</li><li>Experience with RTL coding (VHDL preferred) and simulation tools (Mentor graphics preferred)</li><li>Hands-on experience with designing FPGA SoC with microcontrollers and embedded processors.</li><li>Experience with verification methodologies and verification environments.</li><li>Experience with lab tools like oscilloscopes for HW debugging and testing.</li></ul>Preferred Skills<ul><li>Experience with version control systems like Git or SVN.</li><li>Experience with DevOps like processes for FPGA-SoC verification.</li></ul>

FPGA-SoC Engineer

The&nbsp;Senior Embedded Software Engineer&nbsp;will operate within a multi-disciplined group of Optical, Mechanical, FPGA, SW, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to define and produce embedded software for the company's line of products, and support production and field operations. This position is an excellent opportunity to participate in the definition of new advanced electro-optical systems and have an impact on the company growth.Responsibilities<ul><li>Collaborate with hardware engineers, FPGA engineers and software developers to define firmware requirements and specifications.</li><li>Design, develop, test, and maintain embedded firmware for various hardware platforms.</li><li>Implement low-level drivers, protocols, and communication interfaces.</li><li>Optimize firmware to ensure high performance, efficiency, and reliability.</li><li>Debug and troubleshoot firmware-related issues.</li><li>Contribute to the development of technical documentation.</li></ul>Qualifications<ul><li>University degree in a related field.</li><li>Proven experience in embedded firmware development.</li><li>Proficiency in C/C++ programming languages.</li><li>Strong understanding of embedded systems, real-time operating systems (RTOS), and bare-metal programming.</li><li>Knowledge of communication protocols (e.g., UART, SPI, I2C).</li><li>Experience with version control systems (e.g., Git).</li><li>Experience with 32bit ARM architectures and HW platforms.</li></ul>Preferred Skills<ul><li>Familiarity with FPGA based embedded systems.</li><li>Understanding of hardware design principles and electronics boards documentation (schematics, layout etc).</li><li>Familiarity with scripting languages (e.g. Python).</li><li>Experience with Embedded Linux systems and development.</li></ul>

Senior Embedded Software Engineer

The Software Development Engineer will be part of Theon Sensors Electronics Team, developing electro-optical systems for defense and security applications.&nbsp;The engineer will participate in the system requirement analysis and collaborate with a multidiscipline team of PCB, embedded, and FPGA engineers to define the software architecture, decide on the appropriate development methodologies, software frameworks and proceed with the software development.&nbsp;Candidate Profile:&nbsp;Degree in Electrical Engineering, Computer Engineering, Computer Science, Software Engineering or related discipline.Application development experience targeting both standard and Embedded computing platforms for Windows OS and Linux Distributions.Experience with SW development ecosystem (scripting languages, toolchains, libraries, version control tools etc).Standard software development skills (C/C++ programming language, testing, continuous integration).Familiarity with networking concepts and development of network applications (TCP/IP stack, UDP, etc.).Development of USB device drivers for Windows OS and Linux Kernel/User Space.&nbsp;Desired Skills:Experience in HW-related SW development and debugging for embedded systems (microcontrollers, JTAG, oscilloscopes, etc.)<ul><li>Machine vision experience and machine vision frameworks and libraries (e.g. OpenCV).</li></ul>

Software Development Engineer

Your Role as a Junior-Mid Frontend Developer, you will be involved in the development of modern, responsive web applications using React JS. You will work closely with both design and back-end development teams to deliver engaging user experiences and functional interfaces that meet our clients' needs.Your contribution to the success of the team<ul><li>Assist in designing and implementing intuitive user interfaces using React JS</li><li>Translate UI/UX wireframes into high-quality code</li><li>Collaborate with cross-functional teams to gather user requirements and feedback</li><li>Ensure optimal application performance and responsiveness across devices and browsers</li><li>Debug, test, and troubleshoot issues to maintain code quality</li><li>Stay current with industry trends and best practices in front-end development</li><li>Support integration of front-end components with back-end services</li><li>Participate in code reviews and continuously learn from more senior developers</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)</li><li>1–2 years of experience in a similar role as a Frontend Developer</li><li>Solid understanding of React JS, HTML, and CSS</li><li>Familiarity with JavaScript fundamentals and modern libraries or frameworks</li><li>Knowledge of responsive and mobile-first design principles</li><li>Experience using version control systems (e.g., Git)</li><li>Understanding of Agile methodologies and software development best practices</li><li>Strong problem-solving abilities and keen attention to detail</li><li>Effective communication skills and a willingness to work as part of a team</li></ul>Nice to Have<ul><li>Familiarity with .NET Core and MSSQL</li><li>Experience working with REST APIs</li><li>Basic knowledge of testing frameworks or tools (e.g., Jest, Cypress)</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Junior-Mid Front End Developer (React JS)

The Information Security (IS) Officer is responsible for oversighting the company’s Information Security Management System (ISMS) implementation, collaborating with teams across the company’s departments to address risks within the organization and reporting the effectiveness of company’s security controls to the Compliance Manager.Key responsibilities<ul><li>Supports establishment and implementation of policies, processes, documents and guidance pertaining to Rontis ISMS</li><li>Supports the development, implementation and monitoring of a strategic, comprehensive information security program to ensure the integrity, confidentiality and availability of data</li><li>Interacts&nbsp;closely with IT and compliance departments</li><li>Participates in audits concerning ISO 27001 and ensure company’s compliance to related certification</li><li>Interacts with external partners on security issues</li><li>Conducts risk assessments regularly with data owners</li><li>Monitors network usage to ensure compliance with security policies. Ensure that data accessibility is in compliance with roles and positions</li><li>Collaborates with management and the IT department to improve security</li><li>Documents any security breaches and assess their damage</li><li>Performs regular gap analyses to identify risk areas</li><li>Assists in investigating possible recorded incidents and assist in taking appropriate action, where applicable</li><li>Promotes information security awareness and training initiatives to educate workforce about information security risks</li></ul>Requirements&nbsp;&amp;Skills<ul><li>University Level Degree in Computer science, or a technology-related field</li><li>Specialization in IT tasks will be considered a plus</li><li>Excellent oral &amp; written communication skills in both Greek &amp; English language</li><li>Computer literacy</li><li>Good organizational and time management skills; Ability to prioritize</li><li>Ability to research, digest, analyze and present data clearly and concisely</li><li>Prior experience in similar position will be considered a plus</li><li>Adaptability, quick response, problem solving, communication skills</li><li>Responsible, pays attention to detail, demonstrates speed and accuracy</li><li>Positive personality, energetic</li><li>Multi-tasking, demonstrating flexibility</li><li>Discretion &amp; confidentiality</li></ul>

Information Security Officer

We’re seeking a skilled Network Engineer (L1) to be responsible for the initial receipt, classification, and basic troubleshooting of customer incidents and service requests, focusing on network, cloud, and system infrastructure. The ISC operates on a 24x7 shift rotation to ensure continuous service availability for customers.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Hybrid🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to: ISC Manager🕵‍♀️ &nbsp;What we are looking for:Technical Diploma or&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Preferred Certifications (Not Mandatory but Advantageous):·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA A+,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Juniper JNCIA-Junos·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fortinet NSE 3 or/and NSE4·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA Network+ or CCNA·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)🎯&nbsp;Main Responsibilities<ul><li>Act as the initial point of contact for customers, receiving incidents, service requests, and inquiries via ticketing system, phone, or email.</li><li>Perform initial triage, classification, and prioritization of incoming tickets in accordance with Service Level Agreements (SLAs) and escalation processes.</li><li>Monitor network infrastructure, firewalls, SD-WAN, and cloud services for performance and security issues.</li><li>Identify and troubleshoot basic network issues, such as connectivity failures, latency, and packet loss.</li><li>Escalate complex or unresolved issues to L2 / L3 teams following established procedures.</li><li>Perform initial diagnostics using tools such as FortiManager, FortiAnalyzer, Zabbix, and Junos Space.</li><li>Provide first-line support for customer inquiries related to network connectivity, VPN access, and firewall policies.</li><li>Log all incidents, service requests, and troubleshooting steps accurately in the ticketing system.</li><li>Follow Standard Operating Procedures (SOPs) for troubleshooting, monitoring, and escalation.</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Relevant experience in IT support / helpdesk roles will be considered a strong plus</li><li>Basic understanding of networking principles (TCP/IP, routing, switching).</li><li>Familiarity with one or more of the following technologies: Fortinet SD-WAN or FortiGate platforms, Juniper Networks devices.</li><li>Strong problem-solving skills and ability to follow troubleshooting guides.</li><li>Excellent communication skills (written and verbal) in [Language Requirement, e.g., English].</li><li>Ability to work under pressure in a fast-paced, 24x7 operational environment.</li><li>Willingness to work on a rotating shift schedule, including nights, weekends, and public holidays.</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

ISC Engineer L1

Neurosoft&nbsp;is a leading Managed Services Provider (MSP) that specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions and Field Services. Our services are designed to meet our customers’ holistic needs to increase efficiency and security, supporting business resilience and continuity. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009 while currently employing 300+ highly skilled professionals with deep expertise in their fields. The statutory majority shareholder is OPAP S.A.We have an open vacancy for an&nbsp;ICT Support Engineer (L1)&nbsp;who will&nbsp;work in our client's premises.&nbsp;📌 Location: Athens (South Suburbs)📍 Working Model: On - site🕗Working Hours:&nbsp;Shifts&nbsp;&nbsp;Main Responsibilities<ul><li>Helpdesk Support: Respond to user inquiries, issues, and requests via various channels such as phone, email, or ticketing systems.</li><li>User Assistance: Assist users in understanding and effectively utilizing computer systems, software applications, and other ICT resources.&nbsp;</li><li>System Setup and Configuration: Assist with the installation, setup, and configuration of computer systems, software applications, printers, and other peripheral devices.&nbsp;</li><li>Password and Account Management: Help users with password resets, account creations, and access permissions. Ensure compliance with security policies and assist in maintaining user accounts.</li><li>Software Support: Provide basic support for common software applications, such as Microsoft Office, web browsers, and email clients. Help users troubleshoot issues, perform software updates, and assist with basic software functionality.</li><li>Hardware Support: Diagnose and troubleshoot basic hardware problems with desktop computers, laptops, printers, and other peripheral devices.&nbsp;</li><li>Incident Management: Log and track user issues and incidents in a ticketing system, ensuring timely resolution and proper escalation to higher-level support teams, if required. Monitor ticket queues and prioritize tasks accordingly.</li></ul>What we are looking for<ul><li>1 or 2 years experience in a similar position</li><li>University degree in Computer Science or other related field.</li><li>Ability to diagnose and resolve basic technical issues.</li><li>Good written and verbal communication skills in Greek and English language</li><li>Proficiency in MS Office (Word, Excel, Powerpoint)</li><li>Strong communication skills.</li></ul>&nbsp;What you will gain:🏋️‍️Friendly and dynamic working environment🏫 Formal training and Professional Qualifications fully funded✔️ Competitive compensation package⚕️ Private Health Insurance⚖️Work-Life Balance initiatives🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)👥 A Buddy who will support you with your onboarding&nbsp;

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