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We are looking for a passionate and self-motivated professional to join our Customer Experience Team!<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Deal with clients’ inquiries via live chat, email and telephone.</li><li>Perform personal clientele analysis and taking actions as required.</li><li>Handle client inquiries appropriately and ensuring that high level service is provided.</li><li>Promote available products and services to clients.</li><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Cooperate effectively with other departments as required.</li><li>Contribute to team effort by achieving targeted results.</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector is a definite plus.</li><li>Fluent German speaker with excellent oral and written skills in English.</li><li>Ability to multitask and maintain a high-level of organization.</li><li>Outstanding communication and interpersonal skills.</li><li>Excellent computer literacy.</li><li>Valid work permit required.</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2></h2>

German-Speaking Customer Experience Officer

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. So what does a Content Moderator really do? Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media family of apps, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what It's like being a Content Moderator. As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling procedures with consistency. The best candidates are able to identify subtle differences in the meaning of digital communication and accurately enforce the client's terms of use by carefully monitoring reports of abuse on the site. You will atively participate in employee assistance programs, program reporting initiatives and training to foster the well-being of you and the employee community. A Content Moderator will escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs. You will also adhere to security measures, confidentiality, and other project requirements in any way related to your work. So what does all this mean for your day-to-day? In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures, political ads, and social media profiles. You will then score this content on areas such as age-appropriateness, level of violence, sexual content, and political transparency. In order to properly identify all of these items, you will be trained on how to enforce the client's policies, and then use these policies to support the overall business. As a Content Moderator, you understand the importance of working hard and having fun! You will be given daily time to participate in wellness activities such as dance parties, fitness challenges, on-site wellness programs, video games, and team development exercises. TaskUs provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere! Do you have what it takes to be a Content Moderator? Requirements: What is it we're looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience environment. What else? <ul><li>We also need someone with at least a high school diploma or equivalent.</li><li>We also need someone who is fluent in English and Portuguese, must be able to read and speak the language.</li></ul> Now let's get technical. <ul><li>We're looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.</li></ul> TaskUs devotes considerable resources to the wellbeing of its employees. Being a Content Moderator means participating in counseling sessions and other wellness programs: • All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment. • All employees will attend wellness groups.

REMOTE: Content Moderation - Bilingual Portuguese/English

Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-speaking Automotive Onboarding Specialist working at our state-of-the-art location in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Assist customers via onboarding software sessions</li><li>Share engaging explanations of features, making customers more confident in their own product knowledge</li><li>Adapt your coaching style depending on the customer's requirements and preferred learning style</li></ul>What You Bring to the Role<ul><li>Fluency in Dutch and English</li><li>Strong attention to detail</li><li>Savvy with tech and software</li><li>Self-sufficient and resilient attitude</li><li>Confident and adaptable communication and coaching skills</li><li>Engaging presentation skills</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Dutch -English Automotive Onboarding Specialist

Your potential has a place here with TTEC’s award-winning employment experience. As a German-speaking Automotive Onboarding Specialist working at our state-of-the-art location in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be Doing&nbsp;Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to successfully onboard customers to the client's software. Whether it’s using screen-sharing tools to facilitate Onboarding sessions, consulting on software features or demonstrating practical explanations with compassion and patience, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Assist customers via onboarding software sessions</li><li>Share engaging explanations of features, making customers more confident in their own product knowledge</li><li>Adapt your coaching style depending on the customer's requirements and preferred learning style</li></ul>What You Bring to the Role<ul><li>Fluency in German and English</li><li>Strong attention to detail</li><li>Savvy with tech and software</li><li>Self-sufficient and resilient attitude</li><li>Confident and adaptable communication and coaching skills</li><li>Engaging presentation skills</li><li>Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently</li></ul>What You Can Expect<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization</li><li>Career-growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year </li><li>Excellent premises during training and when you come to the site for employee engagement activities in Athens, Syngrou Fix metro station </li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you</li></ul>

German-English Automotive Onboarding Specialist

Your potential has a place here with TTEC’s award-winning employment experience. As a Dutch-English Customer Service Associate working Remotely in Greece in support of our Booking.com team, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be Doing&nbsp;Joining our TTEC Greece team can be an exciting way to gain international work experience while immersing yourself in Athen's vibrant culture and stunning landscapes. This position offers valuable skills in the customer service and travel industries that can lead to a long-term career with our award-winning team! Looking to build or level-up your career in the travel industry? Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.&nbsp;During a Typical Day, You’ll&nbsp;<ul><li>Answer incoming communications from customers &nbsp;</li><li>Conduct research to provide answers for customers to resolve their issues&nbsp;</li><li>Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.&nbsp;</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes. &nbsp;</li><li>Ensure a high level of partner service and a positive partner experience &nbsp;</li></ul>What You Bring to the Role&nbsp;<ul><li>Fluent in Dutch and English&nbsp;</li><li>High school diploma or equivalent &nbsp;</li><li>6 months or more experience in customer service, hospitality, retail or F&amp;B service</li><li>Recognize, apply and explain your product or service knowledge &nbsp;</li><li>Computer savvy&nbsp;</li><li>High speed internet in your quiet home work environment</li><li>Greece resident or ability to relocate&nbsp;and gain work authorization expediently to Greece</li></ul>What You Can Expect&nbsp;<ul><li>Knowledgeable, encouraging, supporting and present leadership&nbsp;</li><li>Diverse and community minded organization&nbsp;</li><li>Career-growth and lots of learning opportunities for aspiring minds&nbsp;</li><li>25 days annual leave per year &nbsp;</li><li>Relocation assistance available&nbsp;</li><li>Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day&nbsp;</li><li>And yes...all the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you&nbsp;</li></ul>A Bit More About Your Role&nbsp; We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.&nbsp;You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.&nbsp;

Dutch-English Customer Service in support of Booking.com – Remote in Greece

Θέλεις να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς ως επαγγελματίας και να σχεδιάσεις την καριέρα που ονειρεύεσαι;Απασχολήσου ως Σύμβουλος Πωλήσεων και επικοινώνησε με νέους πελάτες, προσφέροντας λύσεις που κάνουν τη διαφορά και εξασφαλίζουν κορυφαία εμπειρία για τον πελάτη.Η θέση αφορά 6ωρη, 5θήμερη απασχόληση (πρωινές και απογευματινές βάρδιες)&nbsp; μέσω συνεργαζόμενων με την Cosmote eValue εταιριών.Είσαι ο ιδανικός υποψήφιος εάν…<ul><li>Έχεις ολοκληρώσει τουλάχιστον το Λύκειο και χρησιμοποιείς με άνεση Η/Υ</li><li>Διαθέτεις επικοινωνιακές και διαπραγματευτικές ικανότητες</li><li>Εμπνέεις εμπιστοσύνη ακόμα και στον πιο απαιτητικό πελάτη</li></ul>&nbsp;Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές for sure!</li><li>Συστηματική εκπαίδευση σε θέματα Πωλήσεων &amp; tips επίτευξης στόχων..</li><li>Δυνατότητα ανάπτυξης δεξιοτήτων μέσα από αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Προοπτική εξέλιξης σε νέους ρόλους σε ένα περιβάλλον που προάγει το personal growth.</li><li>Εταιρική σύνδεση κινητού &amp; προσφορά ειδικών πακέτων τηλεφωνίας for free!</li><li>Δωροεπιταγή σίτισης κάθε έτος για να το γιορτάζουμε!</li><li>Ευκαιρία να δείξεις το ταλέντο σου στις πωλήσεις σε πανευρωπαϊκούς διαγωνισμούς!</li><li>Ανταγωνιστικό πρόγραμμα επιβράβευσης με μηνιαία bonus!</li><li>Bonus ένταξης για τους πρώτους 3 μήνες!</li></ul>Θέλεις να συμμετάσχεις στο επόμενό μας Success Story?

Σύμβουλος Τηλεφωνικών Πωλήσεων Βόλος / Remote

Θέλεις να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς ως επαγγελματίας και να σχεδιάσεις την καριέρα που ονειρεύεσαι;Απασχολήσου ως Σύμβουλος Πωλήσεων και επικοινώνησε με νέους πελάτες, προσφέροντας λύσεις που κάνουν τη διαφορά και εξασφαλίζουν κορυφαία εμπειρία για τον πελάτη.Η θέση αφορά 6ωρη, 5θήμερη απασχόληση (πρωινές και απογευματινές βάρδιες)&nbsp; μέσω συνεργαζόμενων με την Cosmote eValue εταιριών.Είσαι ο ιδανικός υποψήφιος εάν…<ul><li>Έχεις ολοκληρώσει τουλάχιστον το Λύκειο και χρησιμοποιείς με άνεση Η/Υ</li><li>Διαθέτεις επικοινωνιακές και διαπραγματευτικές ικανότητες</li><li>Εμπνέεις εμπιστοσύνη ακόμα και στον πιο απαιτητικό πελάτη</li></ul>Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές for sure!</li><li>Συστηματική εκπαίδευση σε θέματα Πωλήσεων &amp; tips επίτευξης στόχων..</li><li>Δυνατότητα ανάπτυξης δεξιοτήτων μέσα από αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Προοπτική εξέλιξης σε νέους ρόλους σε ένα περιβάλλον που προάγει το personal growth.</li><li>Εταιρική σύνδεση κινητού &amp; προσφορά ειδικών πακέτων τηλεφωνίας for free!</li><li>Δωροεπιταγή σίτισης κάθε έτος για να το γιορτάζουμε!</li><li>Ευκαιρία να δείξεις το ταλέντο σου στις πωλήσεις σε πανευρωπαϊκούς διαγωνισμούς!</li><li>Ανταγωνιστικό πρόγραμμα επιβράβευσης με μηνιαία bonus!</li><li>Bonus ένταξης για τους πρώτους 3 μήνες!</li></ul>

Σύμβουλος Τηλεφωνικών Πωλήσεων Χαλκίδα / Remote

Σύμβουλος Τηλεφωνικών Πωλήσεων Καλαμάτα/ Remote

Σύμβουλος Τηλεφωνικών Πωλήσεων Ιωάννινα / Remote

Θέλεις να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς ως επαγγελματίας και να σχεδιάσεις την καριέρα που ονειρεύεσαι;Απασχολήσου ως Σύμβουλος Πωλήσεων και επικοινώνησε με νέους πελάτες, προσφέροντας λύσεις που κάνουν τη διαφορά και εξασφαλίζουν κορυφαία εμπειρία για τον πελάτη.Η θέση αφορά 6ωρη, 5θήμερη απασχόληση (πρωινές και απογευματινές βάρδιες)&nbsp; μέσω συνεργαζόμενων με την Cosmote eValue εταιριών.Είσαι ο ιδανικός υποψήφιος εάν…<ul><li>Έχεις ολοκληρώσει τουλάχιστον το Λύκειο και χρησιμοποιείς με άνεση Η/Υ</li><li>Διαθέτεις επικοινωνιακές και διαπραγματευτικές ικανότητες</li><li>Εμπνέεις εμπιστοσύνη ακόμα και στον πιο απαιτητικό πελάτη</li></ul>Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές for sure!</li><li>Συστηματική εκπαίδευση σε θέματα Πωλήσεων &amp; tips επίτευξης στόχων..</li><li>Δυνατότητα ανάπτυξης δεξιοτήτων μέσα από αμέτρητα e-trainings!</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Προοπτική εξέλιξης σε νέους ρόλους σε ένα περιβάλλον που προάγει το personal growth.</li><li>Εταιρική σύνδεση κινητού &amp; προσφορά ειδικών πακέτων τηλεφωνίας for free!</li><li>Δωροεπιταγή σίτισης κάθε έτος για να το γιορτάζουμε!</li><li>Ευκαιρία να δείξεις το ταλέντο σου στις πωλήσεις σε πανευρωπαϊκούς διαγωνισμούς!</li><li>Ανταγωνιστικό πρόγραμμα επιβράβευσης με μηνιαία bonus!</li><li>Bonus ένταξης για τους πρώτους 3 μήνες!</li></ul>Θέλεις να συμμετάσχεις στο επόμενό μας Success Story?Start your career!

Σύμβουλος Τηλεφωνικών Πωλήσεων Λάρισα / Remote

Να δείξεις το ταλέντο σου στην επικοινωνία,&nbsp; να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Διακράτησης ΠελατώνΠρόκειται για 6ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων&nbsp;με την&nbsp;COSMOTE&nbsp;eValue&nbsp;εταιριών με αντικείμενο την τηλεφωνική επικοινωνία με ήδη υπάρχον πελατολόγιο, με σκοπό την αποτροπή διακοπής συμβολαίου και την πώληση συμπληρωματικής υπηρεσίας.&nbsp;Είσαι ο ιδανικός υποψήφιος εάν έχεις…·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Απολυτήριο Λύκειο·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ευχέρεια στη χρήση εφαρμογών MS Office·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Καλή γνώση Αγγλικών Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ανταγωνιστικό σχήμα μηνιαίου bonus, το οποίο αναλόγως με την επίτευξή σου, πολλές φορές μπορεί να υπερβεί και το μισθό σου!

Σύμβουλος Διακράτησης Πελατών

Εάν θέλεις…Να δείξεις το ταλέντο σου στην επικοινωνία,&nbsp; να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως απασχολήσου ως Σύμβουλος Τηλεφωνικής Εξυπηρέτησης.Πρόκειται για 6 ή 8ωρη, 5θήμερη απομακρυσμένη απασχόληση μέσω συνεργαζόμενων&nbsp;με την&nbsp;COSMOTE&nbsp;eValue&nbsp;εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση.&nbsp;Είσαι ο ιδανικός υποψήφιος εάν έχεις…&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Απολυτήριο Λύκειο·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ευχέρεια στη χρήση εφαρμογών MS Office·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Καλή γνώση Αγγλικών Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings!·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!

Σύμβουλος Τηλεφωνικής Εξυπηρέτησης Λαμία / Remote 8ωρη

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.Join Binance's Customer Service team and be a part of a client-facing business function where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities<ul><li>Handle high amounts of live chat and phone calls</li><li>Identify and evaluate customers’ needs to deliver satisfaction</li><li>Provide accurate, valid and comprehensive information&nbsp;</li><li>Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul>Requirements<ul><li>1+ years experience of proven customer facing experience or experience as a customer service representative</li><li>Strong ability in using IT for professional use and can handle somewhat technical queries from customers</li><li>Exceptional written communication skill and a good listener</li><li>Ability to multi-task, prioritise, and control time effectively</li><li>Knowledge of the cryptocurrency/blockchain field is a big plus</li><li>Multi-lingual capability is a big plus</li><li>Fluent in English and German</li><li>Willing to work weekends and irregular hours which will include night shifts</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

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