Πληροφορική

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Χρηματοοικονομικά

Εστίαση

Κέντρο Εξυπηρέτησης / Call Center

Τουρισμός / Ξενοδοχεία

Διοίκηση Επιχειρήσεων

Αποθήκη / Logistics

Βιομηχανική Παραγωγή

Άλλο

Επαγγέλματα Υγείας

Αισθητική / Κομμωτήριο

Ναυτιλία

Μεταφορές

Ανθρώπινο Δυναμικό / HR

Εκπαίδευση

Γραμματειακή Υποστήριξη

Δημοσιογραφία / ΜΜΕ

Τέχνες / Πολιτισμός

Προσωπικό Ασφαλείας

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

Αθλητισμός / Fitness

Αερομεταφορές

Φροντίδα Ενήλικων / Παιδιών

Εργάτες

Τηλεπικοινωνίες

Αγροτική Παραγωγή

LastWeek

LastThreeDays

Today

Aoristou

Seasonal

Internship

FullTime

PartTime

OnSite

Hybrid

Remote

As a&nbsp;Reservations Agent&nbsp;your responsibilities include:<ul><li>Handling the requests from guests, companies and travel agents via phone and other platforms</li><li>Providing information about the hotel facilities programs and services</li><li>Answering guest calls</li><li>Assisting clients with planning and making reservations and process payments</li><li>Providing personalized customer service</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Reservations Agent 

We are currently looking for&nbsp;Customer Care Agent&nbsp;to join our&nbsp;Customer Excellence&nbsp;Team part of our&nbsp;M Energy Customer Solution&nbsp;Division&nbsp;in our&nbsp;Paiania’s&nbsp;Offices.&nbsp;&nbsp; By joining this role, you'll play a vital part in enhancing the customer experience, building lasting relationships, and providing top-notch support that drives customer loyalty and business growth.&nbsp;Your role will encompass:&nbsp;<ul><li>Manage incoming inquiries through all customer service touch points (inbound call, mails, social media).</li><li>Conduct entries with all the required customer information in the company’s CRM system.</li><li>Handle customer complaints through all touch points in accordance with company procedures.</li><li>Initiate outbound calls within the customer's lifecycle.</li><li>Work in shifts according to Customer Service working hours.</li></ul>&nbsp;What you bring to the role:&nbsp;<ul><li>Ideally 1+ year of experience in a call center; experience in the Energy Sector or Service Provision will be considered an asset.</li><li>Working hours flexibility.</li><li>Fluency in English both written and verbal.</li><li>Excellent communication and negotiation skills.</li><li>Good knowledge of Technology including PCs, software applications, and telephone systems.</li></ul>&nbsp;Share the same Value Based Behaviors:&nbsp;&nbsp;<ul><li>People &amp; Personal growth.&nbsp;&nbsp;</li><li>Results orientation &amp; Safety excellence.&nbsp;&nbsp;</li><li>Collaboration &amp; Trust.&nbsp;&nbsp;</li><li>Empathy &amp; Effective communication.&nbsp;&nbsp;</li><li>Flexibility &amp; Adaptability.</li></ul> Your Benefits:&nbsp;&nbsp;<ul><li>Competitive remuneration package.</li><li>Discount on the household electricity bill.</li><li>Cooperation, creativity and innovation: we adopt flexible cooperation models to achieve fast results and increased productivity.</li></ul>

Customer Care Agent 2554

Αυτή τη στιγμή αναζητούμε&nbsp;Cross Sell &amp; Sales Agent&nbsp;για να ενταχθεί στην ομάδα&nbsp;B2C, μέρος του τομέα&nbsp;M Energy Customer Solution, στα γραφεία μας στην&nbsp;Παινία.&nbsp;Εντασσόμενος/η σε αυτόν τον ρόλο, θα βρεθείτε στην πρώτη γραμμή της ανάπτυξης και επέκτασης των πωλήσεων, αξιοποιώντας στρατηγικές ευκαιρίες cross-selling και διαχειριζόμενοι leads. Θα έχετε την ευκαιρία να ενισχύσετε τις σχέσεις με τους πελάτες και να προτείνετε εξατομικευμένες λύσεις, συμβάλλοντας στην επίτευξη των εμπορικών στόχων της εταιρείας&nbsp;Κύριες Αρμοδιότητες:<ul><li>Διαχείριση εισερχομένων και&nbsp;εξερχομένων κλήσεων.</li><li>Αξιοποίηση ευκαιριών cross-selling σε υπάρχοντες πελάτες για την ενίσχυση των πωλήσεων.</li><li>Παραλαβή και διαχείριση leads, και αναγνώριση νέων ευκαιριών από την υπάρχουσα πελατειακή βάση.</li><li>Ανάπτυξη και ενίσχυση σχέσεων με πελάτες για τη συνεχιζόμενη επέκταση της πελατειακής βάσης.</li><li>Παρουσίαση και προώθηση υπηρεσιών που ανταποκρίνονται στις ανάγκες των πελατών.</li><li>Επίτευξη στόχων πωλήσεων μέσω στρατηγικών cross-selling και αποτελεσματικής αξιοποίησης των leads.</li></ul>&nbsp;Απαραίτητα προσόντα<ul><li>Εμπειρία 1+ έτους σε πωλήσεις, με έμφαση στο cross-selling και τη διαχείριση leads.</li><li>Ικανότητα στην ανάλυση αναγκών πελατών και την πρόταση εξατομικευμένων λύσεων.</li><li>Εξαιρετικές επικοινωνιακές και διαπραγματευτικές δεξιότητες.</li><li>Γνώση εργαλείων CRM και πωλήσεων.</li><li>Ικανότητα αποτελεσματικής διαχείρισης πελατειακών σχέσεων και ενίσχυσης της εμπιστοσύνης με τους πελάτες.</li></ul>&nbsp;Παροχές:<ul><li>Μετακίνηση από και προς τις εγκαταστάσεις της εταιρίας με λεωφορείο προσωπικού.</li><li>Προνομιακό οικιακό τιμολόγιο Ηλεκτρικού Ρεύματος &amp; Φυσικού Αερίου.</li><li>Ιδιωτική Ασφάλιση Ζωής &amp; Υγείας.</li><li>Πρόγραμμα Συνταξιοδότησης.</li><li>Διατακτικές Σίτισης.</li></ul>&nbsp;

Cross Sell & Sales Agent 2223

We are looking to recruit a Client Experience Coordinator based in Athens to join our centralized client experience department and support Vienna operations. The role is a great opportunity for a hard-working and talented person to gain a real insight into the hospitality industry. If you're someone who possesses a genuine interest in customer service, technical teams coordination, and problem-solving and you like to interact with internal and external customers across the business, then this role is for you!What you will focus on:<ul><li>Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience</li><li>Scheduling, collaborating, and managing internal and external business partners to ensure operational excellence in Blueground properties</li><li>Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience</li><li>Maintaining long-lasting relations with business stakeholders</li><li>Planning the daily routes of operations associates based on the number of stops, location, and type of their tasks assigned, as well as customers' needs and business priorities</li></ul>What we are looking for:<ul><li>Minimum 3 years of working experience in a position including back-office operations or customer service responsibilities, alternatively in managing housing construction projects</li><li>Prior experience in route planning/scheduling will be considered an asset</li><li>Native/ near-native German, fluent English</li><li>Computer literate</li><li>Great communication skills, both written and verbal</li><li>Able to maintain strong professional relationships with customers and business partners</li><li>Problem-solving attitude</li><li>Flexibility to work during weekends</li></ul>Your benefits:<ul><li>Competitive salary &amp; annual performance bonus</li><li>Blueground Stock Option Plan</li><li>Flexible paid time off</li><li>Group Health Insurance program</li><li>Enhanced parental leave</li><li>Dynamic working environment with talented people</li><li>Flexible work environment through our Blueground Nomads employee mobility program</li><li>Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!</li></ul>&nbsp;

Client Experience Coordinator (German Speaker)

We are looking to recruit a&nbsp;Client Experience Coordinator (Evenings &amp; Weekends) based in Athens&nbsp;to join our centralized client experience department and supporting Athens operations. The role is a great opportunity for a hard-working and talented person to gain a real insight into the hospitality industry. If you're someone who possesses a genuine interest in customer service, technical teams coordination and problem-solving and you like to interact with internal and external customers across the business, then this role is for you!What you will focus on:<ul><li>Receiving complex inquiries from guests and then deciding the right way to resolve the issues while ensuring an excellent client experience</li><li>Scheduling, collaborating and managing internal and external business partners to ensure operational excellence in Blueground properties</li><li>Liaising across functions within the business to identify the origin of customer support issues and improve related processes to enhance customer experience</li><li>Maintaining long-lasting relations with business stakeholders</li><li>Planning the daily routes of operations associates based on the number of stops, location and type of their tasks assigned, as well as customers' needs and business priorities</li></ul>What we are looking for:<ul><li>Minimum 2-3 years of working experience in a position including back office operations or customer service responsibilities, alternatively in managing housing construction projects</li><li>Prior experience in route planning/scheduling will be considered an asset</li><li>Fluent in English and any other language!&nbsp;</li><li>Computer literate</li><li>Great communication skills, both written and verbal</li><li>Able to maintain strong professional relationships with customers and business partners</li><li>Problem-solving attitude</li><li>Flexibility to work during weekends</li></ul>Your benefits:<ul><li>Competitive salary &amp; annual performance bonus</li><li>Blueground Stock Option Plan</li><li>Flexible paid time off</li><li>Group Health Insurance program</li><li>Enhanced parental leave</li><li>Dynamic working environment with talented people</li><li>Flexible work environment through our Blueground Nomads employee mobility program</li><li>Complimentary accommodation in Blueground locations. Think summer in LA and winter in Dubai!</li></ul>

Client Experience Coordinator (Native-like English Speaker) - Evenings & Weekends

eFood is looking for a passionate and dynamic Customer Care Team Leader to join our growing family!We are seeking a fair, empathetic, and inspiring leader who thrives on guiding and motivating teams. If you possess strong logical thinking, creative problem-solving skills, and excellent time management, you could be the perfect fit to complete our leadership team.As a Customer Care Team Leader, you'll work in shifts and on public holidays, 5 days a week. Your responsibilities will include coordinating multiple tasks, leading and motivating our customer care agents, and addressing any performance gaps. You will foster a positive, inspiring team environment built on open communication, while delegating tasks, setting clear deadlines, and establishing specific targets for your team’s success.If you’re ready to lead with passion and make an impact, we want to hear from you!What you'll do:<ul><li>Lead a team of 15 Customer Care Agents and Senior Customer Care Agents</li><li>Goal set the team members based on S.M.A.R.T. methodology</li><li>Overseeing and assessing customer care agents' daily activities, and share with them performance-related feedback on a regular basis (weekly, monthly, yearly)</li><li>Conduct QAs based on the goal set each month</li><li>Present QAs' results to the team members</li><li>Monitor team member's performance daily</li><li>Provide performance feedback to the team members by conducting 1-2-1 meetings (at least one weekly)</li><li>Communicate appropriately with the team members so that they register annual leaves, teleworking days etc according to the corporate policies</li><li>Conduct the "flooring" process (performance monitor, change of duties, breaks, present agents etc)</li><li>Ensure that new agents are smoothly onboarded</li></ul> What you need to be successful <ul><li>Proven work experience in a team leading role in a call center environment</li><li>Bachelor's degree will be considered as a plus</li><li>Solid computer skills, especially excel (or relevant tools)</li><li>Fluency in Greek &amp; English</li><li>Good knowledge of performance metrics</li><li>Strong interpersonal &amp; communication skills</li><li>Empathy &amp; Great Listening skills</li></ul>

Customer Care Team Leader

Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood για τα καθημερινά τους ψώνια.Σε αυτόν το ρόλο, ο βασικός σου στόχος θα είναι να επικοινωνείς προφορικά και γραπτώς για να επιταχύνεις τις παραδόσεις στους πελάτες μας. Θα παρακολουθείς τις παραγγελίες σε πραγματικό χρόνο, διασφαλίζοντας ότι όλα λειτουργούν άψογα. Θα παίρνεις αποφάσεις σε ένα γρήγορο περιβάλλον για να εξαλείψεις οποιοδήποτε εμπόδιο στο δρόμο των riders μας προς την ΤΕΛΕΙΑ παράδοση!&nbsp;Ως HUB Dispatcher καθημερινά:<ul><li>Παρακολουθείς και αντιμετωπίζεις ζητήματα από τη watchlist</li><li>Διαχειρίζεσαι εξερχόμενες κλήσεις με πελάτες και riders&nbsp;</li><li>Διασφαλίζεις ότι οι χρόνοι παραδόσεων των παραγγελιών του καταστήματος είναι εντός στόχων και προβαίνεις σε διορθωτικές ενέργειες προληπτικά και όποτε χρειάζεται</li><li>Συνεννοείσαι με τους riders μας για την ομαλή αποστολή των παραγγελιών</li><li>Επικοινωνείς με την ομάδα του καταστήματος για όσα θέματα αφορούν τις παραγγελίες μας</li><li>Διαχωρίζεις και αναθέτεις τις παραγγελίες σε riders &amp; van</li><li>Χειρίζεσαι περιπτώσεις επαναποστολής παραγγελιών (re-deliveries)</li><li>Ενημερώνεις και παρέχεις ανατροφοδότηση στους πελάτες για την κατάσταση της παραγγελίας τους εφόσον χρειάζεται</li></ul> What you need to be successful <ul><li>Έχεις 1 χρόνο εμπειρία σε ρόλο εξυπηρέτησης πελατών ή σε ρόλο dispatcher</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς, με κριτική σκέψη και θέτοντας προτεραιότητες</li><li>Ξέρεις πως να βρίσκεις την ιδανική λύση σε κάθε πρόβλημα</li><li>Δίνεις προσοχή στη λεπτομέρεια</li><li>Επικοινωνείς αποτελεσματικά και με ευγένεια είτε γραπτώς είτε προφορικά</li><li>Κατανοείς τις ανάγκες των πελατών και των διανομέων εστιάζοντας στην ποιοτική υποστήριξή τους</li><li>Γίνεσαι ένα με την ομάδα</li><li>Επικοινωνείς άπταιστα στα Ελληνικά και πολύ καλά στα Αγγλικά, τόσο στο γραπτό όσο και στον προφορικό λόγο</li><li>Έχεις διαθεσιμότητα για πλήρη απασχόληση, 5 ημέρες την εβδομάδα, με κυλιόμενο εβδομαδιαίο πρόγραμμα βαρδιών, από Δευτέρα έως Σάββατο</li><li>Έχεις ενεργό πιστοποιητικό υγείας - απαραίτητα</li></ul>

HUB Dispatcher - Λυκόβρυση

Our Dispatching team is growing and we are looking for our new superstar Dispatchers to organize deliveries accurately and efficiently, and take our operations to the next level!In this role your main goal will be to use verbal and written communications to expedite deliveries to our customers. You will monitor "delivered by efood" orders in real-time, making sure that everything works flawlessly. You will use your good judgment to make decisions in a fast-paced environment in order to lift any blockers on our riders' way to the PERFECT delivery!What you’ll do:&nbsp;<ul><li>Monitor orders and handle issues from the watchlist</li><li>Manage multiple incoming interactions simultaneously and effortlessly determine which take priority</li><li>Ensure that delivery zone performance and delays are on track and make corrective actions proactively and whenever needed</li><li>Handle contact from partners, riders &amp; customers through chat &amp; calls</li><li>Monitor order routing and make adjustments</li><li>Inform and provide feedback on customers for their order status if and when needed,&nbsp;and contact the partners when required</li></ul> What you need to be successful <ul><li>1-2 years of previous experience in a customer facing role within call center environment</li><li>Previous experience as dispatcher will be considered a plus</li><li>Problem-solving mindset, with the ability to find the best solution to every customer related issue</li><li>Multitasking and critical thinking</li><li>Attention to detail</li><li>Great communication skills</li><li>Excellent computer and typing skills</li><li>BSc degree will be considered a plus</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches. 🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world! 🌎</li></ul>Life@efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Dispatcher (Customer Care)

Το efood market μεγαλώνει και αναζητά τον/την HUB Dispatcher που θα οργανώνει τις παραδόσεις παραγγελιών στο κατάστημα του Νέου Κόσμου.&nbsp;Τα καταστήματά μας βρίσκονται σε στρατηγικές τοποθεσίες, είναι κλειστά για το κοινό και εξυπηρετούν αποκλειστικά online παραγγελίες. Η ταχύτητα, μας χαρακτηρίζει και φροντίζουμε όλοι οι χρήστες μας να απολαμβάνουν μια εξαιρετικά ποιοτική εμπειρία, κάθε φορά που επιλέγουν το efood για τα καθημερινά τους ψώνια.Σε αυτόν το ρόλο, ο βασικός σου στόχος θα είναι να επικοινωνείς προφορικά και γραπτώς για να επιταχύνεις τις παραδόσεις στους πελάτες μας. Θα παρακολουθείς τις παραγγελίες σε πραγματικό χρόνο, διασφαλίζοντας ότι όλα λειτουργούν άψογα. Θα παίρνεις αποφάσεις σε ένα γρήγορο περιβάλλον για να εξαλείψεις οποιοδήποτε εμπόδιο στο δρόμο των riders μας προς την ΤΕΛΕΙΑ παράδοση!Ως HUB Dispatcher καθημερινά:<ul><li>Παρακολουθείς και αντιμετωπίζεις ζητήματα από τη watchlist</li><li>Διαχειρίζεσαι εξερχόμενες κλήσεις με πελάτες και riders&nbsp;</li><li>Διασφαλίζεις ότι οι χρόνοι παραδόσεων των παραγγελιών του καταστήματος είναι εντός στόχων και προβαίνεις σε διορθωτικές ενέργειες προληπτικά και όποτε χρειάζεται</li><li>Συνεννοείσαι με τους riders μας για την ομαλή αποστολή των παραγγελιών</li><li>Επικοινωνείς με την ομάδα του καταστήματος για όσα θέματα αφορούν τις παραγγελίες μας</li><li>Διαχωρίζεις και αναθέτεις τις παραγγελίες σε riders &amp; van</li><li>Χειρίζεσαι περιπτώσεις επαναποστολής παραγγελιών (re-deliveries)</li><li>Ενημερώνεις και παρέχεις ανατροφοδότηση στους πελάτες για την κατάσταση της παραγγελίας τους εφόσον χρειάζεται</li></ul> What you need to be successful <ul><li>Έχεις 1 χρόνο εμπειρία σε ρόλο εξυπηρέτησης πελατών ή σε ρόλο dispatcher</li><li>Σου αρέσει να εργάζεσαι με γρήγορους ρυθμούς, με κριτική σκέψη και θέτοντας προτεραιότητες</li><li>Ξέρεις πως να βρίσκεις την ιδανική λύση σε κάθε πρόβλημα</li><li>Δίνεις προσοχή στη λεπτομέρεια</li><li>Επικοινωνείς αποτελεσματικά και με ευγένεια είτε γραπτώς είτε προφορικά</li><li>Κατανοείς τις ανάγκες των πελατών και των διανομέων εστιάζοντας στην ποιοτική υποστήριξή τους</li><li>Γίνεσαι ένα με την ομάδα</li><li>Επικοινωνείς άπταιστα στα Ελληνικά και πολύ καλά στα Αγγλικά, τόσο στο γραπτό όσο και στον προφορικό λόγο</li><li>Έχεις διαθεσιμότητα για πλήρη απασχόληση, 5 ημέρες την εβδομάδα, με κυλιόμενο εβδομαδιαίο πρόγραμμα βαρδιών, από Δευτέρα έως Σάββατο</li><li>Έχεις ενεργό πιστοποιητικό υγείας - απαραίτητα</li></ul> Who we are efood&nbsp;is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has&nbsp;been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>Ιδιωτική ιατρική ασφάλιση</li><li>Μία μικρή, δεμένη και αποτελεσματική ομάδα καταστήματος</li><li>Ευκαιρίες εξέλιξης</li><li>Ευέλικτο ωράριο εργασίας σε βάρδιες</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further!We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills!We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

HUB Dispatcher - Νέος Κόσμος

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Greece &amp; Cyprus (shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are Company Descriptionefood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

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