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As a&nbsp;Customer Support Agent,&nbsp;you will be actively listening to customer concerns, resolving issues, and ensuring their overall satisfaction. You will turn negative experiences into positive ones, fostering customer loyalty and improving the company's reputation.How you will contribute to our success:<ul><li>Handle client calls&nbsp;and subscribers of telecommunications providers to set up appointments and provide accurate, satisfactory answers to their queries and concerns in a timely manner;</li><li>Answer incoming calls and respond to customer emails;</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions ;</li><li>De-escalate situations resolving queries and complaints of dissatisfied customers, offering assistance and support;</li><li>Identify and escalate priority issues and report them to high-level management;</li><li>Follow up complicated customer calls where required;</li><li>Collaborate with other call center professionals to improve customer service;</li><li>Help train new employees and inform them about the company’s customer management policies;</li><li>Record data accurately and enter appointments in the system;</li><li>Process orders, forms, and applications;</li><li>Meet daily qualitative and quantitative targets and meet objectives for service, productivity and quality.</li></ul>To be a fit you will need:<ul><li>Very good command of the German language (current level B2-C1);</li><li>Strong verbal and written communication skills along with active listening;</li><li>Literacy in MS Office;</li><li>Customer focus and adaptability to different personality types;</li><li>Ability to multi-task, set priorities and manage time effectively;</li><li>Professionalism and attention to detail;</li><li>Advanced organizational skills.</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Catered lunch benefit;</li><li>Private Health Insurance;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>Phoenix Engineering is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences and treat them with fairness and confidentiality. We do not discriminate based on age, sex, race, color, religion, national origin, disability or any other characteristic. If you are ready to unlock your potential, we will be happy to receive your CV!

Customer Support Agent (German speaker)

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Portuguese Digital Content Review Specialist.&nbsp;Why a Digital Content Review Specialist role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Short-Form Video Platform and Viral Content Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a vibrant and innovative social media platform, allowing users to create and share short videos on various topics and trends.</li><li>You will:</li><li>Review Content in accordance with the policies</li><li>Moderate and escalate violations of client policies</li><li>Maintain a high level of quality in each case you review</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Portuguese , good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!&nbsp;

Portuguese Digital Content Review Specialist

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Czech Digital Content Review Specialist.&nbsp;Why a Digital Content Review Specialist role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Short-Form Video Platform and Viral Content Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;&nbsp;<ul><li>Specialist training for the product/service which will be a vibrant and innovative social media platform, allowing users to create and share short videos on various topics and trends.</li><li>You will:</li><li>Review Content in accordance with the policies</li><li>Moderate and escalating violations of client policies</li><li>Maintain a high level of quality in each case you review</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Czech, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Signing Bonus of 2000€</li></ul>Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in a hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!&nbsp;

Czech Digital Content Review Specialist

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Spanish Fintech Consultant.&nbsp;Why a Fintech Consultant role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an innovated fintech B2B services.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;&nbsp;<ul><li>Being a Fintech consultant you will:</li></ul>Identify new sales opportunities for existing customers.Provide support for sales related queriesAssist/guide in the best way possible using your troubleshooting skillsRepresent a worldwide brandRequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Spanish, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

Spanish Fintech Consultant

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a German Fintech Consultant.&nbsp;Why a Fintech Consultant role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of innovative fintech B2B services.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;&nbsp;<ul><li>Being a Fintech consultant you will:</li></ul>Identify new sales opportunities for existing customers.Provide support for sales related queriesAssist/guide in the best way possible using your troubleshooting skillsRepresent a worldwide brandRequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in German, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

German Fintech Consultant

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Dutch Social Media Advisor.&nbsp;Why a Fintech Consultant role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Social Networking Giant and Global Social Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;What does your day-to-day in this role look like:&nbsp;<ul><li>Assist customers using your troubleshooting skills</li><li>Become a product expert</li><li>Be ready to help via email/chat and phone calls</li><li>Use your positive energy</li><li>Specialize in a specific brand</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Dutch, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

Dutch Social Media Advisor

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a French Fintech Consultant.&nbsp;Why a Fintech Consultant role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of an innovated fintech B2B services.</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;&nbsp;<ul><li>Being a Fintech consultant you will:</li></ul>Identify new sales opportunities for existing customers.Provide support for sales related queriesAssist/guide in the best way possible using your troubleshooting skillsRepresent a worldwide brandRequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in French, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li></ul>&nbsp;Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!&nbsp;

French Fintech Consultant

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Ukrainian Digital Content Review Specialist.&nbsp;Why a Digital Content Review Specialist role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Short-Form Video Platform and Viral Content Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Specialist training for the product/service which will be a vibrant and innovative social media platform, allowing users to create and share short videos on various topics and trends.</li><li>You will:</li><li>Review Content in accordance with the policies</li><li>Moderate and escalate violations of client policies</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Ukrainian, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Signing Bonus of 1000€</li></ul>Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

Ukrainian Digital Content Review Specialist

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Hebrew Digital Content Review Specialist.&nbsp;Why a Digital Content Review Specialist role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Short-Form Video Platform and Viral Content Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Specialist training for the product/service which will be a vibrant and innovative social media platform, allowing users to create and share short videos on various topics and trends.</li><li>You will:</li><li>Review Content in accordance with the policies</li><li>Moderate and escalate violations of client policies</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Hebrew, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Signing Bonus of 2000€</li></ul>Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

Hebrew Digital Content Review Specialist

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Slovak Digital Content Review Specialist.&nbsp;Why a Digital Content Review Specialist role is great for your professional and personal development:<ul><li>Live in Greece and embrace multicultural experiences</li><li>Represent a global brand of a Short-Form Video Platform and Viral Content Hub</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Specialist training for the product/service which will be a vibrant and innovative social media platform, allowing users to create and share short videos on various topics and trends.</li><li>You will:</li><li>Review Content in accordance with the policies</li><li>Moderate and escalate violations of client policies</li><li>Maintain a high level of quality in each case you review</li></ul>&nbsp;RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Slovak, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>&nbsp;BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful Greece</li><li>Skyrock Growth starting with a permanent contract</li><li>Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)</li><li>Guardians of Wellness: Private health insurance from day 1</li><li>Signing Bonus of 2000€</li></ul>Relocation Package is included:<ul><li>Flight to the Future: Paid flight expenses</li><li>First-Class Arrival: Airport pick-up and settling assistance</li><li>Nest in Comfort: Accommodation is provided in a hotel or apartment for the first 2 weeks</li><li>Finding your place: Real Estate agency support to find accommodation + agency covered by the company</li><li>Language Safari: Complimentary Greek lessons</li><li>Active &amp; Awesome: Free sports activities</li></ul>&nbsp;Employee events, nature escapes, free snacks and coffee in the office, and cultural events await!&nbsp;Make it your Next Job Without Boundaries!

Slovak Digital Content Review Specialist

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Job Ads Ελλάδα - Page 4

customer support agent (german speaker)

Phoenix Engineering

portuguese digital content review specialist

Atlean World

czech digital content review specialist

Atlean World

spanish fintech consultant

Atlean World

german fintech consultant

Atlean World

dutch social media advisor

Atlean World

french fintech consultant

Atlean World

ukrainian digital content review specialist

Atlean World

hebrew digital content review specialist

Atlean World

slovak digital content review specialist

Atlean World