Πωλήσεις / Marketing / Εμπόριο Λιανικής

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Χρηματοοικονομικά

Αποθήκη / Logistics

Κέντρο Εξυπηρέτησης / Call Center

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Επαγγέλματα Υγείας

Άλλο

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Τουρισμός / Ξενοδοχεία

Αισθητική / Κομμωτήριο

Γραμματειακή Υποστήριξη

Νομικές Υπηρεσίες

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Ανθρώπινο Δυναμικό / HR

Φροντίδα Κτιρίων / Σπιτιών

Προσωπικό Ασφαλείας

Δημοσιογραφία / ΜΜΕ

Ναυτιλία

Εργάτες

Αερομεταφορές

Αθλητισμός / Fitness

Φροντίδα Ενήλικων / Παιδιών

Τηλεπικοινωνίες

Τέχνες / Πολιτισμός

Αγροτική Παραγωγή

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We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Operator

Based in Thessaloniki, Greece and reporting directly to the Sales Supervisor, the ideal candidate will play a vital role in building strong relationships with clients, offering exceptional support, and contributing to the growth of the business.Key activities and responsibilities of this role include:<ul><li>Serving as the primary point of contact for customers, ensuring prompt and effective communication</li><li>Addressing client inquiries, concerns, and complaints with professionalism and efficiency</li><li>Resolving shipment delays, discrepancies, and other logistical issues in a timely manner</li><li>Monitoring shipment progress and proactively informing clients of any changes or challenges</li><li>Assisting in the preparation of shipping documentation, including bills of lading, invoices, and customs forms</li><li>Processing and managing customer quotations, and sales orders in a timely and accurate manner</li><li>Coordinating with the sales team to prepare customized proposals, rate sheets, and service agreements</li><li>Maintaining accurate and up-to-date records of customer interactions, sales activities, and service issues in the CRM system</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>1-3 years of experience in a sales back office, customer support, or a similar role, preferably in the logistics or freight forwarding industry</li><li>A bachelor’s degree will be considered a plus</li><li>Proficiency in Microsoft Office Suite and CRM software</li><li>Fluency in Greek and English is required</li><li>Completed military obligations (if applicable)</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and interpersonal skills</li><li>Customer-focused approach with a passion for delivering exceptional service</li><li>Proactive, problem-solving approach</li><li>Ability to prioritize tasks and work effectively in a dynamic environment</li></ul>

Sales & Customer Support Specialist int-0289

Based in Athens, Greece, the successful candidate will be managing client calls, providing accurate information about the clinic’s services, and actively promoting solutions to secure client engagement and sales.Key activities and responsibilities of this role include:<ul><li>Handling inbound and outbound calls, presenting, promoting and selling the clinic’s products, services and solutions</li><li>Assessing client needs and providing accurate assistance and information tailored to their requirements</li><li>Accurately logging all client interactions and maintaining up-to-date records in the CRM system</li><li>Building trust and rapport with potential clients to encourage loyalty and long-term relationships</li><li>Delivering exceptional customer service in a professional and courteous manner</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>1–2 years of experience in a call center or customer support role</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Familiarity with ERP or CRM software is highly desirable</li><li>Fluent in Greek and proficient in English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and persuasion skills, with the ability to build trust and engage clients over the phone</li><li>Service-oriented mindset with excellent problem-solving abilities</li><li>Positive and professional attitude, thriving in a fast-paced environment</li><li>Highly organized with the ability to manage tasks independently or as part of a collaborative team</li></ul>

Call Center Sales Agent int-0258

Sky Express is currently seeking for ambitious Agents who will join our Call Center&nbsp;department&nbsp;, based in Athens, and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit himself to exceed our customers’ expectations.Key responsibilities:• Respond to customers’ needs through e-mails and inbound calls• Book tickets• Perform booking changes• Provide information to customers and airport stations Skill set:• Customer oriented• Communication and negotiation skills• Result driven• Ability to work under pressure• Multi-tasking• Team orientedRequirements:• Experience in Customer Service• Excellent command of the English language• PC literacy• Ability to work on rotation shiftsA Bachelor’s degree and knowledge of French and/or German , Italian language will be considered an advantage.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.If you consider yourself an enthusiastic professional that wishes to become a part of Sky Express team

CALL CENTER Agent (based in Athens)

SKY express, the fastest-growing Greek airline, is currently seeking for ambitious Customer Care Agents who will join our Customer Care department and will carry out administration tasks and high-quality services. The ideal candidate will be self-motivated and an excellent listener who will commit him/herself to exceed our customers’ expectations.Key responsibilities:<ul><li>Provides friendly service and maintains positive relationships with our customers.</li><li>Interacts with Customers in a kind and helpful manner through digital and physical channels to retrieve feedback and act upon to build and maintain customer loyalty.</li><li>Cares for Customers to have a positive post-flight experience through quick issue resolution within guidelines established by the Company.</li><li>Administers Customers’ claims in line with SKY express internal policies and applicable regulations.</li></ul>Skill set:<ul><li>Customer oriented.</li><li>Communication and negotiation skills</li><li>Result driven</li><li>Ability to work under pressure</li><li>Multi-tasking</li><li>Team player</li></ul>Requirements:<ul><li>Experience in Customer Service.</li><li>Excellent verbal &amp; written communication skills in English</li><li>Ability to work on Microsoft Windows &amp; Office applications</li></ul>A Bachelor’s degree and knowledge of any foreign language will be considered an advantage.Applicants are requested to attach their CVs in PDF format ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.

Customer Care Agent (ATH based)

The role - Taking the wheel at Hertz CUSTOMER ENGAGEMENT - Build relationships with customers by creating a friendly, welcoming customer experience. Understand their needs and guide them to the perfect rental solution.SALES ADVISORY - Showcase your sales skills to upsell additional services and maximizing revenue, ensuring customers have everything they need for a smooth journey.PROBLEM SOLVING - Be the hero in resolving any issues or concerns that the customer might experience through their rental, turning challenges into opportunities to exceed customer expectations.TEAMWORK - Collaborate with your colleagues to create a positive and vibrant workplace. We're all in this together!VEHICLE ADMINISTRATION - Deliver and collect vehicle in accordance to company’s procedures, to ensure rentable standard is met and any additional damage is documented upon return.Essential RequirementsYour skills - What you’ll need for a great journey&nbsp;<ul><li>Passion for customer service, with willingness to go the extra mile for customer satisfaction</li><li>Enthusiastic, flexible and positive attitude towards selling</li><li>Proficient in English and Greek. Knowledge of additional foreign languages will be considered as a plus</li><li>Valid Driving license</li><li>Willing to work on a shift rotation basis.</li></ul>

Customer Service Representative - Chania

Autohellas Hertz&nbsp;is seeking for a&nbsp;Reservations Representative&nbsp;to join its strong&nbsp;team!Responsibilities:<ul><li>Communicate with customers via phone, email, and chat with politeness and respect</li><li>Provide knowledgeable answers to questions about product, pricing, and availability</li><li>Work with internal departments to meet customers’ needs</li><li>Verify and edit customers’ bookings with speed</li><li>Become an active member of Hertz Team using goal oriented and quality techniques to improve customers’ experience</li></ul>Requirements:<ul><li>Bachelor’s degree will be considered as a plus</li><li>Computer literacy</li><li>Work experience in a similar position will be considered as an asset</li><li>Fluent verbal and written use of English language</li><li>Good knowledge of second language is a plus</li><li>Exceptional verbal and written communication skills</li><li>Welcoming and Client-oriented approach</li><li>Ability to multi-task, organize, and prioritize work</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Reservations Representative

We are looking for a&nbsp;Customer Care Specialist&nbsp;to join our dynamic Team!Job PurposeA Customer Care Specialist is the primary point of contact for customers’ requests and responsible for an excellent customer After Sales experience.Core Responsibilities<ul><li>Be the primary point of contact for customer requests and inquiries.</li><li>Track and follow customer cases to ensure they are closed in an efficient and timely manner.</li><li>Respond to inquiries about services offering expert advice on a range of car-related matters.</li><li>Resolve issues as they arise addressing customer concerns in a professional and timely manner.</li><li>Deliver a great customer service experience and continuously and enhance customer satisfaction.</li><li>Provide administrative assistance as needed.</li></ul>Qualifications<ul><li>University degree</li><li>Exceptional communication and skills of problem solving</li><li>Strong target-oriented approach</li><li>Strong organizational skills</li><li>Technical background and familiarity with Automotive industry will be considered a plus</li><li>Ability to perform under pressure and meet tight deadlines</li><li>Pro-active and dynamic working approach</li><li>Very good communication in English, both in writing and speaking</li><li>Excellent knowledge of MS Office</li></ul>What we Offer<ul><li>Competitive remuneration &amp; benefits package</li><li>Dynamic &amp; fast paced working environment</li><li>Continuous learning &amp; development opportunities</li></ul>

Customer Care Specialist (After Sales)

As a&nbsp;Customer Service Representative&nbsp;you will be actively listening to customer concerns, resolving issues, and ensuring their overall satisfaction. You will turn negative experiences into positive ones, fostering customer loyalty and improving the company's reputation.How you will contribute to our success:<ul><li>Handle a large volume of outbound calls to clients and subscribers of telecommunications providers to set up appointments and provide accurate, satisfactory answers to their queries and concerns in a timely manner;</li><li>Answer incoming calls and respond to customer emails;</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions ;</li><li>De-escalate situations resolving queries and complaints of dissatisfied customers, offering assistance and support;</li><li>Identify and escalate priority issues and report them to high-level management;</li><li>Follow up complicated customer calls where required;</li><li>Collaborate with other call center professionals to improve customer service;</li><li>Help train new employees and inform them about the company’s customer management policies;</li><li>Record data accurately and enter appointments in the system;</li><li>Process orders, forms, and applications;</li><li>Meet daily qualitative and quantitative targets and meet objectives for service, productivity and quality.</li><li>Ability to handle stressful situations appropriately together with problem-solving;</li><li>Full commitment to providing the highest level of customer service;</li></ul>To be a fit you will need:<ul><li>Previous experience in a customer support role;</li><li>Strong phone and verbal and written communication skills along with active listening;</li><li>Literacy in MS Office;</li><li>Customer focus and adaptability to different personality types;</li><li>Ability to multi-task, set priorities and manage time effectively;</li><li>Professionalism and attention to detail;</li><li>Advanced organizational skills.</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Catered lunch benefit;</li><li>Private Health Insurance;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>

Customer Service Representative

We are looking for anCUSTOMER TECHNICAL SUPPORT &amp; SPECIFICATIONS ENGINEERto join our team at Oinofyta, Viotia As a Customer Technical Support &amp; Specifications Engineer you’ll be acting as a technical champion for our sales team. You'll leverage your expertise to educate customers involved in material selection, guiding them towards incorporating our best-in-class materials during the specification phase. By empowering customers with technical knowledge, you'll contribute to increased brand awareness and product demand, driving overall business growth.&nbsp;Responsibilities<ul><li>Understand customer requirements, determine the best solutions, and effectively communicate the value proposition of those solutions</li><li>Respond promptly to customer requests for proposals, develop designs and product specification to match the needs of the project or application and address professionally their inquiries and concerns</li><li>Cooperation with service centers - subcontractors for mockups and value engineering proposals</li><li>Develop &amp; maintain professional relationships with key accounts including Investors-Developers, Architects, General Contractors, Façade Consultants and Façade contractors</li><li>Develop business on project basis</li><li>Provide customer training and implementation assistance based on our products and services</li><li>Representation in events and activities (Façade Conferences, Webinars, technical committees)</li><li>Provide shoulder-to-shoulder knowledge transfer or training to implementation teams</li></ul> Qualifications<ul><li>BSc degree in Engineering (Civil, Architecture etc.)&nbsp;</li><li>MSc in Architecture or Engineering would be an asset</li><li>Knowledge of CAD programs</li><li>Excellent command of English language, both verbally and written</li><li>Knowledge of German, Italian, or French will be highly appreciated</li><li>At least five&nbsp;years of proven professional experience in aluminum façade materials and solutions</li><li>At least five&nbsp;years of proven professional experience in international industrial sales</li><li>Available for traveling as required</li></ul> Skills<ul><li>Excellent communication, presentation, interpersonal and negotiation skills</li><li>Project management, organization, and results orientation mindset</li><li>Ability to work independently and as part of a team</li><li>Multi-tasking and ability to work under tight deadlines</li></ul>&nbsp;Benefits<ul><li>Competitive compensation package and a wide range of benefits</li><li>Continuous training</li></ul>

CUSTOMER TECHNICAL SUPPORT & SPECIFICATIONS ENGINEER (2806)

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Job Ads Ελλάδα - Page 3

nmc operator

NOVA

sales & customer support specialist int-0289

Intellectica

call center sales agent int-0258

Intellectica

call center agent (based in athens)

SKY express

customer care agent (ath based)

SKY express

customer service representative - chania

Autohellas Group

reservations representative

Autohellas Group

customer care specialist (after sales)

Autohellas Group

customer service representative

Phoenix Engineering

customer technical support & specifications engineer (2806)

ElvalHalcor