Εστίαση

Τουρισμός / Ξενοδοχεία

Αισθητική / Κομμωτήριο

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Εμπόριο Λιανικής

Φροντίδα Ενήλικων / Παιδιών

Φροντίδα Κτιρίων / Σπιτιών

Αποθήκη / Logistics

Προσωπικό Ασφαλείας

Ανθρώπινο Δυναμικό / HR

Χρηματοοικονομικά

Διοίκηση Επιχειρήσεων

Αθλητισμός / Fitness

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

LastWeek

LastThreeDays

Today

Seasonal

Aoristou

Orismenou

Internship

FullTime

OnSite

As a Host, you will be responsible for managing the in-house and post-stay experiences for our guests. Your role is to ensure that every guest receives personalized, world-class service, and their needs and expectations are exceeded at every stage of their stay. You will be the face of the resort, greeting guests, managing their requests, and ensuring they have a seamless and memorable experience. Your knowledge of the resort, local attractions, and services will allow you to anticipate guest needs and provide recommendations, ensuring that every detail is taken care of.&nbsp;Key Duties and Responsibilities<ul><li>Provide exceptional service that exceeds guest expectations and fosters customer loyalty.</li><li>Build positive relationships with guests while maintaining a professional and attentive manner.</li><li>Anticipate guest needs and deliver immediate assistance when requested.</li><li>Ensure that all in-house guest requests are promptly met, maintaining a high level of satisfaction.</li><li>Coordinate and organize a warm welcome and a fond farewell for individual guests.</li><li>Communicate guest arrivals, preferences, and special requests to relevant departments.</li><li>Collect guest preferences throughout their stay and tailor experiences accordingly.</li><li>Demonstrate exemplary conduct, maintaining high grooming standards.</li><li>Cooperate with other departments to ensure seamless and efficient operations.</li><li>Ensure your work area is always clean and maintained to the highest standards.</li><li>Assist with any additional duties as directed by the Guest Relations/Hosts Team Leader or management. &nbsp;</li></ul>Skills, Qualifications, and Requirements<ul><li>Minimum of 2 years' experience as a Butler, Receptionist, or Guest Relations agent in a five-star hospitality environment.</li><li>Excellent command of the English language (additional languages are a plus).</li><li>Proficient in computer programs, including MS Office, Excel, and Opera.</li><li>Ability to work well under pressure and handle multiple tasks simultaneously.</li><li>Strong organizational and communication skills.</li><li>Business or Management qualifications are desirable. &nbsp;</li></ul>What We Offer<ul><li>Competitive salary and benefits.</li><li>Comprehensive training and development opportunities.</li><li>40-hour workweek on a rotating schedule, with 2 days off per week.</li><li>Complimentary staff meals during shifts.</li><li>Private health insurance and prepaid bonus card.</li><li>Special discounts at partnered businesses.</li><li>An exciting work environment in one of the world’s most exclusive destinations.</li></ul>

Host | One&Only Aesthesis Athens (7561)

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. The position is seasonal.&nbsp;Key Duties and Responsibilities<ul><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Proceed with check-ins and check-outs.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Respect and maintain Forbes Standards.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>Minimum two years working in a luxury resort in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Guest Services Agent, One&Only Aesthesis Athens (6702)

To do the End of Day, close and back up the computer network data. Balance all the Revenue/Income Accounts and audit for accuracy of the Opera Front Office, Micros point of sales, call accounting and/or other Income generating computer systems. To print out daily Manager’s Report and distributes or sends it by local e-mail only to the authorized recipients.&nbsp;Key Duties and Responsibilities<ul><li>Maintain high visibility in public areas during peak times;</li><li>Collect guest preferences during guest’s stay, communicate to appropriate departments and act accordingly;</li><li>Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement;</li><li>Participate, as needed, in the investigation of employee and guest accidents;</li><li>Record guest issues in the guest response tracking system;</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others;</li><li>Making sure all guests’ complaints are followed up and discussed during the daily meeting within the Team;</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction;</li><li>Always seek opportunities to improve client service;</li><li>Always demonstrate effective and appropriate interaction with clients whilst maintaining a professional approach and image.</li><li>Understanding employee positions well enough to perform duties in employees' absence;</li><li>Empower employees to provide excellent customer service;</li><li>To assist with any other duties as required by the line manager or another member of the management team.</li><li>Ensure compliance with all policies, standards and procedures;</li><li>Cooperation with other hotel departments to make sure the work is planned and organized efficiently;</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property;</li><li>Participate in the discussion of the work that affects Front Office, discuss the ways of service improvement;</li><li>Attending internal hotel meetings, presenting Front Office department;</li><li>Provide necessary reports to Finance department when needed;</li><li>Cooperate with 3rd party companies in terms of arrangements for guests and improving of level of service provided;</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms;</li><li>Cover night Front Office shifts when required;</li><li>Perform Front Desk/Guest Relations/Guest Services/Butler duties in high demand times;</li><li>To be in charge of Front Office in absence of Front of House Managers</li><li>Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.;</li><li>Understand and comply with security, health and safety policies and procedures of the hotel.</li></ul>&nbsp;Skills, Education or Certification<ul><li>Minimum two years working in a luxury, 5-star hotel as a Front Office/Assistant Front Office Manager</li><li>Excellent knowledge of Opera and Ms Office</li><li>Excellent knowledge of night closing procedures</li><li>Must be fluent in verbal and written English.</li><li>Must be proficient in hospitality revenue management, guest services and team development</li><li>Previous work in customer service and FoH experience preferred.</li><li>Excellent written and verbal communication skills required.</li><li>Strong leadership skills and interpersonal communication skills.</li><li>Excellent listening and comprehension skills required.</li></ul>&nbsp;Skills, Experience &amp; Educational Requirements<ul><li>Hospitality Management Degree</li><li>Excellent knowledge of Enhlish</li><li>Knowledge in OPERA/MICROS</li><li>Advance Knowledge in Microsoft Excel</li><li>Minimum one year experience in a luxury resort/hotel</li><li>&nbsp;</li></ul>&nbsp;Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Night Auditor, One&Only Aesthesis, Athens (7686)

Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Very good communication skills</li></ul>

Receptionist

Seeking to offer our guests the experience of the famed Greek hospitality, at&nbsp;Doryssa Hotels &amp; Resorts&nbsp;we have identified that a huge part of that experience has to do with our people.For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.Job description&nbsp;As a&nbsp;Guest Relations Agent&nbsp;your responsibilities include:<ul><li>Providing guests with a memorable experience</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Building a rapport with guests and colleagues</li><li>Providing information about the hotel facilities programs and services</li><li>Providing personalized customer service</li><li>Addressing and escalating customer complaints</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.

Guest Relations Agent

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

Το ξενοδοχείο 5* Doryssa Seaside Resort στο Πυθαγόρειο Σάμου επιθυμεί να προσλάβει για τη νέα σεζόν Γ΄ΜΑΓΕΙΡΑ ΚΕΝΤΡΙΚΗΣ ΚΟΥΖΙΝΑΣΣΤΟΧΟΣ ΘΕΣΗΣ :<ul><li>Τήρηση και Διασφάλιση των εσωτερικών διαδικασιών λειτουργίας της εταιρίας.</li><li>Συμβολή στην Επίτευξη Στόχων (έλεγχο του κόστους λειτουργίας του τμήματος του).</li><li>Συμβολή στη διαμόρφωση λειτουργικής και αποτελεσματικής ομάδας με πνεύμα συνεργασίας.</li><li>Διασφάλιση της ορθής κατάστασης των μηχανημάτων και του εξοπλισμού του τμήματος του.</li></ul>ΚΑΘΗΚΟΝΤΑ :<ul><li>Τηρεί το πλάνο εργασίας και το ωράριο.</li><li>Εκτελεί τις εντολές, οδηγίες των προϊστάμενών του.</li><li>Μεταφέρει καθημερινά φρέσκα – κατεψυγμένα &amp; αναλώσιμα είδη.</li><li>Φροντίζει για τη σωστή επεξεργασία των φρέσκων προϊόντων.</li><li>Βοηθάει στην προετοιμασία εδεσμάτων</li><li>Διατηρεί την καθαριότητα στους χώρους εργασίας του.</li><li>Προσέχει την στολή του &amp; φοράει πάντα την κονκάρδα του.</li><li>Λειτουργεί με επαγγελματισμό &amp; συνέπεια διατηρώντας πάντα την ομαλή λειτουργία του πόστου του.</li><li>Φυλάει τα σκεύη σε προκαθορισμένους χώρους και φροντίζει για την καθαριότητά τους.</li><li>Οποιεσδήποτε αμφιβολίες για την εργασία του τις συζητάει με τον Α΄&amp; Β΄ Μάγειρα.</li><li>Οτιδήποτε ελλείψεις, βλάβες υποπέσουν στην αντίληψή του τις αναφέρει στον Α΄&amp; Β΄ Μάγειρα.</li><li>Προσέχει της παραλαβές από την κεντρική αποθήκη &amp; είναι υποχρεωμένος στην σωστή τοποθέτηση των προϊόντων στις αποθήκες.</li></ul>ΑΠΑΙΤΟΥΜΕΝΑ ΠΡΟΣΟΝΤΑ :<ul><li>Εμπειρία σε παρόμοια θέση.</li><li>Ικανότητα επικοινωνίας και συνεργασίας με όλα τα τμήματα του ξενοδοχείου και με συνεργάτες( ανάπτυξη ομαδικής εργασίας).</li><li>Δυναμική και ευχάριστη προσωπικότητα.</li><li>Γρήγοροι ρυθμοί εργασίας.</li></ul>ΠΡΟΑΙΡΕΤΙΚΑ ΠΡΟΣΟΝΤΑ :Χρήση Μηχανημάτων.Apply now

Γ’ Μάγειρας Κεντρικής Κουζίνας

As a&nbsp;Watersports Supervisor&nbsp;your responsibilities include:<ul><li>Carrying out day to day operations</li><li>Implementing and overseeing all safety procedures</li><li>Ensuring equipment levels meet operational needs each day</li><li>Dealing with customer enquiries</li><li>Carrying out first aid duties</li></ul>To be successful, we are looking for the following:<ul><li>Speed Boat Licence (Mandatory)</li><li>Experience working within a watersports operation</li><li>Experience of being responsible for safety standards</li><li>Valid First Aid Certificate</li><li>Self-motivated, enthusiastic and customer – oriented</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Watersports Supervisor

Η εργασία του οροφοκόμου σε ένα ξενοδοχείο είναι σημαντική για την ομαλή λειτουργία του καταλύματος στην καθαριότητα και την ευχάριστη διαμονή των επισκεπτών.Καθήκοντα:<ul><li>Ανανέωση προμηθειών:&nbsp;Ο οροφοκόμος πρέπει να ελέγχει το απόθεμα καθαριστικών υλικών και ειδών όπως σαπούνια, σαμπουάν, καθαριστικά, και να τα ανανεώνει όποτε απαιτείται.</li><li>Διατήρηση καθαρότητας κοινόχρηστων χώρων:&nbsp;Ο οροφοκόμος πρέπει επίσης να διατηρεί καθαρούς τους κοινόχρηστους χώρους του ξενοδοχείου, όπως σαλόνια, χώρους υποδοχής και αίθουσες πρωινού.</li><li>Αναφορά προβλημάτων:&nbsp;Ο οροφοκόμος πρέπει να αναφέρει οποιαδήποτε προβλήματα ή ζημίες που εντοπίζει στα δωμάτια ή στους χώρους του ξενοδοχείου.</li></ul>&nbsp;Απαιτήσεις:<ul><li>Ευγένεια και φιλική στάση απέναντι στους επισκέπτες.</li><li>Ικανότητα εργασίας σε ένα γρήγορο και πολυάσχολο περιβάλλον.</li><li>Επιμέλεια και προσοχή στη λεπτομέρεια.</li><li>Ικανότητα συνεργασίας με την ομάδα καθαριστριών και άλλα τμήματα του ξενοδοχείου.</li><li>Ευελιξία στο ωράριο εργασίας, συμπεριλαμβανομένων των βραδινών και σαββατοκύριακων βαρδιών.</li><li>Κατανόηση και τήρηση των προτύπων υγιεινής και ασφάλειας του ξενοδοχείου.</li></ul>&nbsp;<ul><li>Επιπλέον πληροφορίες :&nbsp;Προσφέρουμε&nbsp;Ικανοποιητικό πακέτο αποδοχών,6-8 μήνες απασχόληση, εκπαίδευση σε υψηλά στάνταρ παροχής υπηρεσιών και προοπτικές εξέλιξης, εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον, Διατροφή και στέγαση (για όσους δεν είναι μόνιμοι κάτοικοι Κασσάνδρας)</li></ul>Οι ενδιαφερόμενοι παρακαλούνται να στείλουν πλήρες βιογραφικό σημείωμα. Θα επικοινωνήσουμε στο προσεχές διάστημα μόνο με όσους επιλεγούν για συνέντευξη.Σεβόμαστε την ιδιωτικότητα σας σύμφωνα με τον Γενικό Κανονισμό Προστασίας Προσωπικών Δεδομένων (GDPR).

Οροφοκόμος

We are seeking a reliable and hardworking Towel Boy to join our team. The ideal candidate will be responsible for ensuring that guests have an exceptional experience by maintaining the availability and cleanliness of towels and providing excellent customer service at our hotel pool.Key Responsibilities:<ul><li>Distribute clean towels to guests and collect used towels</li><li>Ensure the pool area is clean and well-organized</li><li>Assist guests with any poolside needs or inquiries</li><li>Maintain an adequate supply of clean towels and restock as needed</li><li>Monitor the towel inventory and report any shortages or issues to management</li><li>Provide information about pool amenities and hotel services as needed</li><li>Support the pool staff with additional tasks as required, such as setting up chairs and umbrellas</li></ul>&nbsp;Qualifications:<ul><li>Friendly and approachable demeanor.</li><li>Excellent customer service skills.</li><li>Ability to work in a fast-paced environment.</li><li>Attention to detail and commitment to maintaining cleanliness.</li><li>Good physical condition and ability to stand for long periods.</li><li>Prior experience in a similar role or hospitality is a plus.</li></ul>&nbsp;&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are dedicated to delivering exceptional guest experiences join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

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