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Required Qualifications<ul><li>Professional Experience in fine dining establishments,</li><li>Minimum 2 years’ experience in a similar position,</li><li>Degree/ diploma in hospitality sector or a related field,</li><li>Ability to follow budget guidelines,</li><li>Working experience with POS systems (ideally Micros),</li><li>Knowledge of MS Excel spreadsheets,</li><li>Knowledge on wine,</li><li>Ability to take decisions and act to meet financial targets,</li><li>Constant will to improve operations and meet goals,</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to develop policies and procedures,</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under a busy environment,</li><li>Outstanding people management and leadership skills,</li><li>Integrity, reliability &amp; a spirit of cooperation,</li><li>High levels of energy &amp; diligence,</li><li>Ability to spot and resolve problems efficiently,</li><li>A keep an eye for detail,</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Restaurant Manager – SANT.RESMGR

SeaCrete Hotels operate in Chania since 1990 in the area of Apokoronas.SeaCrete Hotels is a fast growing business entity, currently operating with 3 hotels, targeting All inclusive, Beach, Family, 5 stars' vacations.Currently SeaCrete Hotels are looking to hire a successful Assistant Operations Manager.As an Assistant Operations Manager, you'll be looking to maximize the potential of your assigned business goals by cooperating closely with the Operations Manager of SCH delivering excellence in execution.This is a key role for someone who wishes to become a mature hospitality professional within the industry, in a growing and challenging marketplace.If you have talent and motivation, you'll find support and encouragement in every step of the way.Key Accountabilities• Achieve annual Operations KPIs targets with specific focus on:<ol><li>People management,</li><li>Food &amp; Beverage</li><li>Reviews (1000 clients per day on a full basis from April to November)</li></ol>• Ensure with the support of the HR department that the staff is equipped and performs at maximum level• Continuously monitor and improve ratings• Execute the operational plan to meet business and people objectives as well as client requirements.• Meet goals and KPIs for operational excellence in execution. Monitor closely the implementation and results.• Drive competitive performance in Client Satisfaction Survey.Essential Requirements• Bachelor's Degree in Hospitality Industry or other related field.• Excellent command of written and spoken English.• Proven Record in TripAdvisor and holιday check.• Use of KPIs with the help of Review Pro.• Use of technology for F&amp;B cost and salary cost.• Use of technology for on-line sales.• 5-7 years of Resort Operation Experience in a reputable and progressive or similar Resort (All inclusive, 4+ / 5 stars).• Local end to end operational plan development and implementation.Skills &amp; Capabilities• Eye for detail and excellence in execution.• Cooperation competencies &amp; people management.• High level of communication, influencing and negotiation skills.• Analytical skills and problem solving capability.• Developing and maintaining relationships with external suppliers and internal stakeholders.• Strategic thinking and decision making.• Ability to maintain a high level of professionalism and confidentiality.

ASSISTANT OPERATIONS MANAGER

Main Responsabilities<ul><li>Responsible for F&amp;B Operation functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidence.

Assistant F&B Manager - SANT.ASS.FB.MGR

Main Responsabilities<ul><li>Oversees F&amp;B Operations functions in the hotel.</li><li>Ensure restaurant and bar inventory for functions, including opening and closing inventories, accurate bar summaries and cash deposits are prepared.</li><li>Coordinate with groups/ planners, their specific group requirements with the services &amp; facilities offered. This might include proposals, estimated and actual function statements Assists in beverage menu planning and pricing.</li><li>Ensure full compliance to SOPs, policies, procedures (including security), and brand standards.</li><li>Ensure that all restaurant &amp; bar areas, as well as furniture and equipment, are always clean and well maintained.</li><li>Ensure employees’ professional attitude and meeting Company appearance and uniform standards.</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Manage on-going profitability of Hotels, ensuring revenue and guest satisfaction targets are met.</li><li>Handling complaints and oversee the service recovery procedures.</li><li>Holds regular meetings to overview performance and propose corrective actions, if required.</li><li>Develops improvement actions, carry out costs savings.</li><li>Budgeting concerning all F&amp;B outlets and financial results monitoring (Top line / Bottom line)</li><li>Ensure that decisions are made in the best interest of the hotels.</li><li>Act as a contributor in the Talent acquisition, Training/Development and Evaluation process of employees, for his / her area of business.</li><li>In co-operation with Hotel Management to collect all CaPex requirements concerning F&amp;B dpt.</li></ul>Required Qualifications<ul><li>Professional Experience in fine dining establishments.</li><li>Minimum 2 years’ experience in a similar position.</li><li>Degree/ diploma in hotel management or a related field.</li><li>Ability to develop and analyze P&amp;L, Food Cost statements and relevant reports.</li><li>Working experience with POS systems (ideally Micros).</li><li>Knowledge of MS Excel or a similar software.</li><li>Ability to take decisions and act to meet financial targets.</li><li>Incessant will to improve operations and set higher goals.</li><li>Deep knowledge of and ability to adhere to health and safety regulations.</li><li>Ability to spot and resolve problems efficiently.</li><li>Ability to develop policies and procedures.</li><li>Ability to organize and control orders &amp; supplies.</li><li>Competence in managing a team that maintains the highest of standards under pressure.</li><li>Competence in employee training and development.</li><li>Outstanding people management skills and organizational skills.</li><li>Integrity, reliability &amp; a spirit of cooperation.</li><li>High levels of energy &amp; diligence.</li><li>Able to keep an eye on the detail.</li><li>Excellent communication skills and fluency in both Greek and English languages.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments.</li><li>Daily meals.</li><li>Pleasant working environment.</li><li>Supportive management.</li><li>Training and career development.</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the respective job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Food & Beverage Manager - SANT.FB.MGR

As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation.&nbsp;Why you’ll love F ZEEN KEFALONIAF ZEEN KEFALONIA owned by the group F ZEEN RETREATS, is an adults and residence only haven surrounded by all shades of blue and green. Following a holistic well-being approach, we are aiming to create unforgettable F Zeen moments for our guests and introduce them to the Good Life, the art of living well and in harmony with nature and the world. F Zeen is a mindset and a lifestyle ideal. The combination of personalized service paying high attention to detail with the tailored experiences make F ZEEN KEFALONIA an experience beyond than just a stay. We wouldn’t be able to fulfil our vision without our employees, who are the heart of our retreat. For this reason, we provide trainings from top experts as well as a competitive package of perks and benefits to all our staff members, encouraging creativity and passion for work.&nbsp;What you’ll do<ul><li>Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay&nbsp;</li><li>Use of Front Desk systems (PMS, WebHotelier, Booking Channels)&nbsp;</li><li>Answer incoming calls&nbsp;</li><li>Escorting guests to their rooms when needed&nbsp;</li><li>Verify guests’ payment method&nbsp;</li><li>Compute all guest billings, accurately post charges to guest rooms and house accounts&nbsp;</li><li>Provide basic and accurate information in-person and via phone/email&nbsp;</li><li>Complete and maintain any incident reports, daily activity reports or other reports requested by management&nbsp;</li><li>Close guests accounts and check guests out&nbsp;</li><li>Maintain a neat and orderly Front Desk and Reception area&nbsp;</li><li>Process invoices&nbsp;</li><li>Respond to guest complaints, requests and emergencies&nbsp;</li><li>Reconcile all accounts in a timely manner&nbsp;</li><li>Schedule guest wake-up calls and reservations for the following day&nbsp;</li><li>Balance the cash drawer and log receipts&nbsp;</li><li>Investigate and resolve out-of-balance accounts&nbsp;</li><li>Keep accurate financial records&nbsp;</li></ul>What we are looking for<ul><li>Proven work experience as a Night Auditor, Front Office Receptionist or similar role, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered as an asset&nbsp;</li><li>Computer literacy (Outlook, Excel, Word etc)&nbsp;</li><li>An eye for detail&nbsp;</li><li>Good problem-solving skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Ability to be resourceful and proactive when issues arise&nbsp;</li><li>Excellent interpersonal skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer<ul><li>Positive working environment&nbsp;</li><li>Training and career development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Single or double occupancy accommodation at fully equipped apartments&nbsp;</li><li>Daily meals&nbsp;</li><li>Uniforms&nbsp;</li><li>Transportation from and to the hotel for duty&nbsp;</li><li>Other seasonal perks &amp; benefits also in addition to results&nbsp;</li></ul>Join Our Team<ul><li>A team that is built on respect and excellent service over collaboration.</li><li>A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences.</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal</li><li>A team that celebrates achievements made individually and encourages positive attitude and integrity</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath</li><li>A mindful and considerate, people-oriented workplace</li><li>A family-run company with exceptional high standards both for the guests and the employees alike</li></ul>Send us your CV and be part of our team!

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