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At&nbsp;Nova, we pride ourselves on being a young and dynamic team driving innovation as the 2nd largest telecom provider in Greece. We are seeking a vibrant and quick-thinking "IP Network &amp; Security Operations Engineer" to join our successful&nbsp;IP &amp; Security Network Operations team within the IP Network Department.You have a challenging mission for:Performing preventive and corrective maintenance to ensure seamless operation within your areas of responsibility.What will you do:<ul><li>Focus on Datacenter IP and Security domains supporting IP services, IT systems, and the Corporate LAN.</li><li>Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.</li><li>Participate in audits, Proof of Concept (PoC) trials, and testing procedures.</li><li>Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.</li><li>Analyze and escalate customer complaints where necessary.</li><li>Develop and maintain documentation for operational and maintenance processes.</li><li>Coordinate with vendors to resolve trouble reports within agreed SLAs.</li><li>Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.</li></ul>It would be great if you have:<ul><li>A Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.</li><li>Experience with carrier-grade Cisco/Juniper platforms.</li><li>Expertise in Cisco/Fortinet security platforms.</li><li>A deep understanding of TCP/IP, OSPF, MPLS, and BGP protocols.</li><li>A Professional-level certification in Routing, Security, or Datacenter domains, such as CCNP or JNCIP.</li><li>A flexible, enthusiastic attitude and excellent interpersonal skills.</li><li>Experience with F5 load balancers.</li><li>Proficiency in Linux, scripting languages, Python, and Ansible.</li><li>Experience with Checkpoint firewalls is a plus.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Standby Scheme Allowance for your commitment.</li><li>Wellness programs to keep you at your best.</li><li>Mobile voice and data packages to stay connected.</li><li>Discounts on Nova Fixed / Mobile / TV services for you, your friends, and family.</li><li>Flexible work-from-home options to maintain a healthy work-life balance.</li><li>Private health insurance for peace of mind.</li><li>Daycare allowance to support your family needs.</li></ul>

IP Network & Security Operations Engineer

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Operator

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