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The (Senior) Operations Manager will be responsible for driving process and system improvements centrally for our operations organization. The core focus of the Operational Excellence team is to improve customer experience, by becoming faster and better in how we serve our customers in their day to day.. You will be empowered to own, build, and shape projects and programs to measure and enhance how we operate.Responsibilities<ul><li>Analyze, develop, and optimize systems and tools to support the Operations Organization.</li><li>Drive projects around reducing support interactions by improving our product and operations experience.</li><li>Understand the user journey in depth to identify opportunities to make it more seamless and reduce friction.</li><li>Build models, which allow to assess and track the experience across multiple product lines and trigger actions to improve experience where needed.</li><li>Lead large cross-functional projects to develop and launch new features, workflows, and internal tools.</li><li>Design and implement innovative processes and workflows to support business strategy</li><li>Collaborate with senior Operations and Product stakeholders to implement scalable processes, systems, and tools for hyper-growth.</li><li>Ensure clean, timely execution of processes and workflows.</li></ul>Qualifications<ul><li>5+ years’ experience in a Operations, Customer Experience or Business Operations role in a high growth B2B SaaS environment.</li><li>Hands-on mentality to fix problems quickly and successfully while working towards a long-term vision.</li><li>Prior experience in driving projects, process and customer experience improvements</li><li>Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions.</li><li>Ability to review, analyze, and troubleshoot technical flaws to ensure sound data &amp; infrastructure hygiene.</li><li>Demonstrated technical skills with systems and custom report &amp; dashboard building - incl. SQL skills.</li><li>Understanding of SaaS business operations, best practices, and industry standards.</li><li>Excellent communication skills with ability to translate technical requirements to key stakeholders; able to collaborate and drive change across a variety of stakeholders including senior leadership and cross-functional teams.</li><li>Experience administering and integrating software and tools such Looker (or Tableau/other BI tool), JIRA, Snowflake, Zapier and more.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Senior Operations Manager

We are seeking a strategic, execution-focused Director of Benefits Services to lead the growth of Deel’s global benefits offerings, including the implementation and management of Deel’s Benefits Administration tool. This role is essential for building scalable benefits processes, developing brokerage strategies, and launching products and partnerships to serve a diverse global clientele.You will drive operational leadership, technical oversight, and cross-functional collaboration to ensure the platform meets compliance standards, scales with client needs, and delivers an exceptional user experience.Responsibilities<ul><li>Oversee day-to-day operations of Deel’s global benefits function, ensuring smooth delivery across all markets.</li><li>Manage and support the benefits operations team, driving accountability, performance, and collaboration.</li><li>Implement and scale Deel’s proprietary Benefits Administration platform, ensuring it meets compliance standards (e.g., ACA, HIPAA, COBRA).</li><li>Build and execute a scalable global benefits strategy aligned with Deel’s growth goals.</li><li>Design and optimize benefits processes for multi-country coverage, ensuring cost-effectiveness and regulatory alignment.</li><li>Lead Deel’s brokerage strategy.</li><li>Define and monitor KPIs, performance metrics, and SOPs to drive operational excellence and risk mitigation.</li><li>Collaborate cross-functionally (HR, Legal, Compliance, Finance, Product) to ensure alignment with global policies and standards.</li><li>Support new market launches and expansions from an operational and compliance-readiness perspective.</li><li>Coordinate with product and systems teams to operationalize scalable benefits solutions—without owning product development.</li><li>Act as the internal expert on benefits administration, ensuring exceptional service and continuous improvement. </li></ul>Qualifications<ul><li>Experience:<ul><li>10+ years experience, with 5+ years in global benefits or related fields, with at least 2 years in a leadership role.</li><li>3+ years of direct experience with benefits administration platforms or services (e.g., BenAdmin, payroll/HRIS, insurance carrier integrations).</li><li>Strong understanding of employee benefits, including plan design, enrollment, eligibility, and compliance.</li><li>Proven experience in designing and scaling benefits programs across multiple countries.</li><li>Proven experience as a Benefits Broker, Insurance Broker with a focus on international markets.</li><li>Proven global network for benefits</li></ul></li><li>Skills:<ul><li>Strong strategic thinking and execution capabilities.</li><li>Excellent stakeholder management skills, including experience advising senior leadership.</li><li>In-depth knowledge of global benefits regulations and compliance standards.</li><li>Familiarity with corporate benefits policies, global mobility frameworks, and vendor management.</li></ul></li><li>Education:<ul><li>Bachelor's degree in Business Administration, Human Resources, or a related field. Advanced degrees or certifications are a plus.</li><li>Licensed broker (preferrable)</li></ul></li></ul>Desired Skillset:<ul><li>Product Experience:<ul><li>Experience working with product teams to develop and integrate benefits solutions.</li><li>Familiarity with building scalable benefits products that cater to diverse employment types and geographies.</li><li>Previous experience building or launching a benefits administration platform or module from scratch.</li><li>Familiarity with broker systems, employee self-service portals, and HR/payroll ecosystems.</li></ul></li><li>Analytical Skills:<ul><li>Strong analytical and problem-solving skills to assess and optimize benefits offerings.</li></ul></li><li>Communication:<ul><li>Excellent verbal and written communication skills to effectively convey strategies and collaborate with cross-functional teams.</li></ul></li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Director of Global Benefits Operations

The Associate Director, Operations, oversees and optimizes the day-to-day operational functions at Deel, including operational performance, resource management, and process improvement. This role plays a crucial part in ensuring that all operational processes run smoothly, efficiently, and in alignment with the organization’s strategic goals. By focusing on optimizing operational performance, this role is essential for supporting the organization’s growth, improving service delivery, and enhancing customer satisfaction.Responsibilities<ul><li>Analyze workflows, identify inefficiencies, and implement scalable process improvements.</li><li>Lead automation initiatives to reduce manual work and improve speed, accuracy, and efficiency.</li><li>Collaborate cross-functionally to enhance tools and remove friction in internal and customer-facing processes.</li></ul><ul><li>Develop and enforce operational controls to ensure compliance, mitigate risks, and strengthen security.</li><li>Improve frameworks for fraud prevention, risk management, and regulatory alignment.</li><li>Define, monitor, and optimize key risk indicators to proactively address potential gaps.</li><li>Drive customer-first process improvements to ensure smooth and frictionless interactions.</li></ul><ul><li>Enhance service performance by improving turnaround times, resolution quality, and escalation handling.</li><li>Expand self-service options to empower customers and reduce reliance on manual support.</li><li>Implement feedback loops to capture insights and guide continuous improvement.</li></ul><ul><li>Oversee operational readiness for expansion into new markets or services.</li><li>Coordinate cross-functional efforts to ensure smooth execution of launches.</li><li>Assess and address operational, regulatory, and compliance considerations for new initiatives.</li></ul><ul><li>Align operational processes with go-to-market strategies.</li><li>Ensure seamless onboarding and adoption by identifying and resolving operational bottlenecks.</li><li>Provide frameworks, tools, and resources that enable strong customer outcomes.</li><li>Monitor post-launch performance and refine processes for continuous improvement.</li></ul><ul><li>Partner with internal stakeholders to execute strategic initiatives and operational projects.</li><li>Establish clear goals, metrics, and reporting mechanisms to track outcomes.</li><li>Act as a strategic partner to leadership, ensuring smooth collaboration and execution across the organization.</li></ul>Qualifications<ul><li>5+ years of experience managing operations teams in fast-paced environments (Tech/FinTech start-up experience is a plus)</li><li>Proven track record in leading and scaling large teams</li><li>KPI-driven with a focus on results</li><li>Experience in building successful products</li><li>Background in FinTech, management consulting, investment banking, or private equity</li><li>Strong problem-solving, solutions-oriented mindset, with attention to detail</li><li>High energy and practice of first principles thinking</li><li>Strong analytical skills with the ability to turn data into actionable insights (SQL is a plus)</li><li>Willingness to actively contribute and collaborate with the team when needed</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Associate Director, Operations | EMEA

You’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team!Responsibilities<ul><li>Accounts: The CSM 1 will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments with French speaking clients.</li><li>Risk: Identify and flag risks that will lead to customer churn.</li><li>Relationships: Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation</li><li>Product: Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders</li><li>Responsible for providing a high-quality experience to our customers on a day-to-day basis.</li><li>Coordinate with internal stakeholders to ensure timely response and completion of customer requests.</li><li>Drive adoption of platform features that will lead to a better customer experience and better retention.</li></ul>Qualifications<ul><li>You have a minimum of 2+ years of relevant work experience, including client-facing experience as a Customer Success Manager or Account Manager.</li><li>Must be fluent in English &amp; French.</li><li>Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity</li><li>A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them</li><li>Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations</li><li>A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility</li><li>Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards</li><li>Have a strong analytical foundation with the ability to manipulate and synthesize data</li><li>Are curious by nature and interested in making an impact</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Customer Success Manager I | French Speaking

You’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team!Responsibilities<ul><li>Accounts: The CSM 1 will be responsible for a high volume of small spend accounts in either our SMB/MM or ENT segments.</li><li>Risk: Identify and flag risks that will lead to customer churn.</li><li>Relationships: Build relationships with clients by identifying pain points, providing solutions, and recognizing opportunities for growth and revenue generation</li><li>Product: Be the voice of the customer by collecting product and operational feedback and sharing it with relevant internal stakeholders</li><li>Responsible for providing a high-quality experience to our customers on a day-to-day basis.</li><li>Coordinate with internal stakeholders to ensure timely response and completion of customer requests.</li><li>Drive adoption of platform features that will lead to a better customer experience and better retention.</li></ul>Qualifications<ul><li>You have a minimum of 2+ years of relevant work experience, including client-facing experience as a Customer Success Manager or Account Manager.</li><li>Must be fluent in English.</li><li>Have previous experience in at least one of the following: fast-growth startup, top-tier management consulting, investment banking, or private equity</li><li>A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them</li><li>Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations</li><li>A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility</li><li>Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards</li><li>Have a strong analytical foundation with the ability to manipulate and synthesize data</li><li>Are curious by nature and interested in making an impact</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Customer Success Manager I | EMEA

SummaryYou’ll be the face and voice of Deel for our clients, both internally and externally. In this dynamic role, you’ll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our client’s trusted advisor by providing strategic guidance on operational and product-related issues. Simultaneously, you will be an internal advocate for clients with Deel by championing new products and capabilities to facilitate the expansion of each client’s business with Deel.You are a passionate business builder at heart. You get energized by tackling complex, challenging, often ambiguous problems and driving real impact across a business. You are not afraid to get your hands dirty to deliver projects. You are a talented generalist at home, diving into data for insights, and confident in cross-functional project management with multiple stakeholders. Working with great people is a non-negotiable priority because you thrive in a highly collaborative, high-performance team. If that is you, join our team! Responsibilities<ul><li>Manage and foster relationships with up to 200 regionally assigned client accounts as part of our growth function as Junior (Associate) Customer Success Manager.</li><li>Build deep relationships and strategically navigate clients through their experience journey</li><li>Train your clients on Deel processes and how to navigate the Deel platform successfully to compliment their needs</li><li>Lead your client interactions with product adoption and future growth in mind, bringing the discussion back to Deel core value propositions</li><li>Strengthen relationships with your accounts, solving their challenges and helping to eliminate and uncover churn</li><li>Become a trusted partner to your accounts, understand their business needs and build solutions to their problems as a mini project manager</li><li>Collaborate with the wider growth and support organisation inclusive of Account Executives, Strategic CSM’s and onboarding managers to help Deel grow</li><li>Be a strong advocate for Deel and the voice of your customer, sharing insights with our Revenue and product teams </li></ul>Qualifications<ul><li>1+ years of experience, can be in any customer facing role, support, operations, customer success</li><li>Ability to manage and prioritize high volumes of customer requests</li><li>Have previous experience in at least one of the following: fast-growth startup, payroll company, top-tier consulting, investment banking, private equity</li><li>A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them</li><li>Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations</li><li>A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility</li><li>Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won competitive awards</li><li>Have a strong analytical foundation with the ability to manipulate and synthesize data</li><li>Are curious by nature and interested in making an impact</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of&nbsp; race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.We began usingCovey Scout for Inbound on March 30, 2025.For more information about our data protection practices, please visit ourPrivacy Policy. You can review the independent bias audit report covering our use of Covey here:https://getcovey.com/nyc-local-law-144Apply for this Job

Associate Customer Success Manager | EMEA

We are seeking a skilled and motivated Security Detection Manager to join our security team. In this role, you will be designing and implementing detection content to identify and mitigate security threats, leading a team of security detection developers, serving as the primary subject matter expert, and actively contributing individually to critical detection initiatives. The ideal candidate will have a strong background in cybersecurity, an in-depth understanding of threat landscapes, and experience with various security technologies and platforms.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:· Design and develop detection rules and policies to identify cybersecurity threats across a wide range of platforms and technologies.· Collaborate with security analysts, threat hunt, and threat intelligence to understand emerging threats and devise effective detection strategies.· Perform continuous monitoring and analysis of the threat landscape to update and refine detection mechanisms.· Work closely with the incident response team to provide actionable intelligence and improve response capabilities.· Validate and tune detection content to minimize false positives and ensure high accuracy and efficiency.· Lead and manage the team responsible for maintaining and enhancing the organization’s security detection repository within the SIEM, ensuring it remains up to date with the latest threats and attack techniques.· Stay abreast of the latest cybersecurity trends, tools, and technologies to continuously improve detection methodologies.· Help make strategic decisions to address and prioritize security detection gaps and mature the overall security detection program.More about this roleThe role requires a blend of technical experience, creativity, leadership, and strategic thinking, making it an ideal fit for someone passionate about making a difference in our security platforms. If you’re ready to take on this challenge and contribute to protecting critical assets and information, we want to hear from you.Job specific requirements:· Bachelor’s degree in Computer Science, Information Security, or a related field.· Advanced degrees or certifications (e.g., CISSP, GCDA, GCFA. GREM, OSCP) are a plus.· At least 5 years of experience in cybersecurity, with a focus on threat detection, analysis, and incident response, including experience in a lead or managerial capacity.· Strong knowledge of security information and event management (SIEM) systems, log management solutions, and detection platforms.· Proficiency in scripting and programming languages such as Python, PowerShell, or Bash.· Familiarity with attack patterns, tactics, techniques, and procedures (TTPs) used by cyber adversaries.· Experience with cloud security and understanding of cloud-based threat detection strategies.· Excellent analytical and problem-solving skills, with the ability to think creatively to develop innovative detection solutions.· Strong communication and collaboration skills, with the ability to work effectively in a team environment and interact with other departments.· Demonstrated ability to mentor team members, set strategic direction, and lead by example in technical execution.No Relocation support availableBusiness Unit SummaryAt Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands globally and locally including many household names such as&nbsp;Oreo,&nbsp;belVita&nbsp;and&nbsp;LU&nbsp;biscuits;&nbsp;Cadbury Dairy Milk,&nbsp;Milka&nbsp;and&nbsp;Toblerone&nbsp;chocolate;&nbsp;Sour Patch Kids&nbsp;candy and&nbsp;Trident&nbsp;gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.Our 80,000 makers and bakers are located in more&nbsp;than&nbsp;80&nbsp;countries&nbsp;and we sell our products in&nbsp;over&nbsp;150&nbsp;countries&nbsp;around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Security Detection Engineer Manager

Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent

This is a rare chance to get in early and help build Shopify’s enterprise business across EMEA—right as Europe’s largest brands are making the switch to modern commerce. As one of the first Enterprise Account Executives dedicated to this segment, you’ll shape how global organizations experience Shopify, influence our go-to-market strategy, and see your impact from day one.This role is tailor-made for entrepreneurial builders with a growth mindset—people energized by ambiguity, excited to create new paths, and passionate about leaving a legacy. You’ll partner with senior decision makers at major enterprises, co-create solutions, and set new industry standards. If you’re hungry to shape, scale, and innovate—not just execute—this is your platform.Key Responsibilities<ul><li>Help shape and define the enterprise sales motion for Shopify EMEA—bring a builder’s mindset to everything you do.</li><li>Build and maintain strong, strategic relationships with large enterprise customers, serving as their trusted advisor and main point of contact.</li><li>Lead complex commercial negotiations, ensuring mutually beneficial agreements that deliver value for both the customer and Shopify.</li><li>Develop and execute strategic account plans to drive revenue growth and long-term adoption of Shopify’s enterprise solutions.</li><li>Identify and pursue upsell and cross-sell opportunities, leveraging Shopify’s full suite of products and services.</li><li>Deeply understand Shopify’s platform, the enterprise landscape, and each organization’s business priorities.</li><li>Act as the voice of the customer within Shopify, advocating for their needs and influencing our product direction.</li><li>Collaborate with internal teams—solutions engineering, partners, product, legal, and more—to deliver exceptional outcomes for enterprise clients.</li><li>Contribute to the continuous improvement of our sales strategy, processes, and culture—your input will help shape how we operate at scale.</li></ul>Qualifications<ul><li>Proficiency in English required; native or bilingual proficiency in another major European language is highly desirable.</li><li>Minimum 5 years of full sales cycle experience within a technology/software environment, with a strong track record in enterprise.</li><li>Proven experience closing and managing large, complex deals with major European or multinational organizations.</li><li>Extensive experience in strategic outbound prospecting and building strong, multi-product pipelines.</li><li>Executive presence, business acumen, and a consultative approach to solving complex customer challenges.</li><li>Ability to creatively structure and close multi-product deals with large enterprise accounts.</li><li>Demonstrated success in acquiring net-new enterprise customers and building high-trust executive relationships.</li><li>Comfort working in an early-stage, fast-changing environment—able to navigate ambiguity, iterate quickly, and build processes where needed.</li><li>Strong work ethic, resilience, and drive to exceed ambitious goals.</li><li>Comfortable with technical products and eager to become a true Shopify product expert.</li><li>Consultative and solutions-oriented mindset, with engaging storytelling skills.</li><li>Entrepreneurial spirit—excited to help build, not just operate, and ready to challenge the status quo.</li><li>Willingness to travel across EMEA as required.</li></ul>

Enterprise Account Executive

We’re looking for highly motivated sales professionals to join our B2B Sales Development team. This position offer a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.Role Overview:Our B2B Sales Development team directly collaborates with notable brands and entrepreneurs. You’ll help them launch or expand their commercial footprint, whether through e-commerce or physical retail. You’ll be at the forefront of developing sales solutions and providing strategic insights that support our clients’ success.As a&nbsp;Sales Development Representative, you will play a crucial role in generating new sales opportunities and adding qualified leads to our sales funnel. You will be responsible for either outbound, inbound or both prospecting, including cold outreach via phone, email, and LinkedIn, as well as qualifying warm leads. You’ll be the merchant's dedicated point of contact during the qualification period, creating an incredible first impression and providing an unrivaled merchant experience. Your work will directly impact our goal of making commerce better for everyone. You will collaborate with cross-functional teams internally and externally, ensuring effective communication and problem-solving.At Shopify, we offer a unique opportunity for high-impact sales professionals to build a rewarding career with continuous growth opportunities. You will stay up-to-date with new commerce trends and develop a deep understanding of our product offerings to help merchants grow on Shopify.Responsibilities<ul><li>Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels</li><li>Ask the right questions and qualify merchants via live web chat and phone inquiries</li><li>Maintain active engagement with new and existing leads through creative and personalized follow-up</li><li>Collaborate with cross-functional teams to ensure seamless communication and problem-solving</li><li>Connect inquiries to the appropriate Shopify Sales Representatives through high-level qualifying conversations</li><li>Contribute to building a positive culture and upholding Shopify values</li><li>Liaise with peers across different markets to refine processes and evolve the scope of the role</li><li>Serve as a proactive point of contact for clients, ensuring an exceptional service experience</li><li>Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants</li></ul>Desired Skills and Qualifications<ul><li>Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings</li><li>Proven ability to manage detailed sales cycles and succeed in a competitive environment</li><li>Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings</li><li>Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred</li><li>Self-motivated and driven by results, with the tenacity to pursue leads and close deals</li><li>Ability to multitask, prioritize responsibilities, and thrive on change</li><li>Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening</li><li>Experience selling to B2B merchants</li><li>German or French fluency is&nbsp;required</li></ul>Craft @ ShopifyCraft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracksThe crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals. This role is part of our crafter track.Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.

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