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Κέντρο Εξυπηρέτησης / Call Center

Εμπόριο Λιανικής

Εταιρικές Πωλήσεις

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Είσαι άνω των 21 και θέλεις να κάνεις τα πρώτα βήματα της καριέρας σου μέσα από έναν δυναμικό ρόλο στην εμπορική οργάνωση του IQOS;&nbsp;Γίνε ο επόμενος Trade Specialist -&nbsp; προωθητής B2C&nbsp; και θα αλληλεπιδράς με πελάτες, θα επικοινωνείς τα καινοτόμα προϊόντα της εταιρείας Παπαστράτος και θα συμβάλλεις στην αύξηση των πωλήσεων.&nbsp;Αν έχεις ενέργεια, εξωστρέφεια και αγαπάς την επικοινωνία με τους ανθρώπους, θέλουμε να σε γνωρίσουμε!Προσλαμβάνουμε IQOS Trade Specialist – Προωθητή B2C!<h2>Περιγραφή Θέσης:​</h2><ul><li>Συνεχής προώθηση &amp; υποστήριξη πωλήσεων στα παραδοσιακά Σημεία Λιανικής Πώλησης</li><li>Ενημέρωση καταναλωτών και ποιοτική επικοινωνία για τα προϊόντα της ΠΑΠΑΣΤΡΑΤΟΣ&nbsp;</li><li>5ήμερο/8ωρο και ευέλικτο ωράριο εργασίας</li></ul><h2>Παρέχονται:</h2><ul><li>Σύμβαση Αορίστου Χρόνου &amp; Ανταγωνιστικό πακέτο αποδοχών</li><li>Διασκεδαστικό και υποστηρικτικό εργασιακό περιβάλλον&nbsp;</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Προοπτικές εξέλιξης και συνεχής εκπαίδευση</li><li>Bonus επίτευξης στόχων</li><li>Χτίσιμο εμπειρίας στο κόσμο της μικρής λιανικής</li><li>Εταιρικό αυτοκίνητο</li></ul><h2>Απαραίτητα προσόντα:</h2><ul><li>Επιθυμητή προϋπηρεσία σε ρόλο πωλήσεων ή προώθηση προϊόντων</li><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Συνέπεια και υπευθυνότητα</li><li>Επιθυμητό: Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ</li><li>Ευέλικτη διαθεσιμότητα</li></ul>

IQOS Trade Specialist – Προωθητής B2C στη Μικρή Λιανική

You provide software and application knowledge to support implementation of the given solutions.How you will contributeYou will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions. You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks. This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.Main Responsibilities&nbsp;<ul><li>Sets out DevOps Platform strategy and roadmap in line with wider Business &amp; IT strategy to facilitate effective software deployment across the organisation</li><li>Leads the design and implementation of processes, practices and tools enabling CI/CD, maximising the speed and quality of software delivery and minimising unit costs across digital platforms</li><li>Manages build automation, release, deployment, and configuration activities of the DevOps platform, setting appropriate milestones &amp; KPIs and working within an Agile framework</li><li>Define CICD / Automation security requirements (e.g. least privilege principle).</li><li>Define security testing requirements (such as static/dynamic analysis security testing, vulnerability scanning, penetration testing, etc.).</li><li>Promote "security-left" (security coding convention, unit tests, static analysers), so that security should be built into the product, rather than applied to the finished product.</li><li>Manages tool and vendor selection across development automation activities to ensure that tooling is fit for purpose for an enterprise-grade software deployment automation &amp; DevOps platform</li><li>Owns, leads and drives systems engineering, software delivery automation and CI/CD practices across all digital platforms</li><li>Follows industry trends and developments to better meet wider business &amp; IT goals and ensure that the DevOps platform ecosystem is at the cutting edge of enterprise-grade software development automation systems</li><li>Bringing in the right “DevOps” mindset among the teams developing software, which would mean conducting training on tools and processes that makes software development and testing easier.</li><li>Drive increased maturity on the cloud DevOps capabilities including advanced CI/CD and metrics</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Business, a related discipline, or equivalent work experience</li><li>Good knowledge of DevOps CI/CD workflows, tools and integration points and experience integrating security into SDLC</li><li>Proven track record of architecting/implementing end to end pipelines that cover the entire SDLC.</li><li>Experience of having Implemented CI / CD tools such as GitHub, Bamboo, Jenkins, Connect All and JFrog including the build of pipelines.</li><li>Drive continuous improvement for supported applications, in areas such as monitoring, operational task automation, continuous integration, deployments and performance tuning.</li><li>Investigate and resolve complex and multi-faceted issues, spanning the entire technology stack, which requires working across teams and technology boundaries.</li><li>Proactively improve key metrics, such as up-time, application performance, and other key operational SLOs, SLAs.</li><li>Organized and prioritized work to complete assignments in a timely, efficient manner.</li></ul>

DevOps Engineer

We are seeking a skilled and motivated Security Detection Manager to join our security team. In this role, you will be designing and implementing detection content to identify and mitigate security threats, leading a team of security detection developers, serving as the primary subject matter expert, and actively contributing individually to critical detection initiatives. The ideal candidate will have a strong background in cybersecurity, an in-depth understanding of threat landscapes, and experience with various security technologies and platforms.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:· Design and develop detection rules and policies to identify cybersecurity threats across a wide range of platforms and technologies.· Collaborate with security analysts, threat hunt, and threat intelligence to understand emerging threats and devise effective detection strategies.· Perform continuous monitoring and analysis of the threat landscape to update and refine detection mechanisms.· Work closely with the incident response team to provide actionable intelligence and improve response capabilities.· Validate and tune detection content to minimize false positives and ensure high accuracy and efficiency.· Lead and manage the team responsible for maintaining and enhancing the organization’s security detection repository within the SIEM, ensuring it remains up to date with the latest threats and attack techniques.· Stay abreast of the latest cybersecurity trends, tools, and technologies to continuously improve detection methodologies.· Help make strategic decisions to address and prioritize security detection gaps and mature the overall security detection program.More about this roleThe role requires a blend of technical experience, creativity, leadership, and strategic thinking, making it an ideal fit for someone passionate about making a difference in our security platforms. If you’re ready to take on this challenge and contribute to protecting critical assets and information, we want to hear from you.Job specific requirements:· Bachelor’s degree in Computer Science, Information Security, or a related field.· Advanced degrees or certifications (e.g., CISSP, GCDA, GCFA. GREM, OSCP) are a plus.· At least 5 years of experience in cybersecurity, with a focus on threat detection, analysis, and incident response, including experience in a lead or managerial capacity.· Strong knowledge of security information and event management (SIEM) systems, log management solutions, and detection platforms.· Proficiency in scripting and programming languages such as Python, PowerShell, or Bash.· Familiarity with attack patterns, tactics, techniques, and procedures (TTPs) used by cyber adversaries.· Experience with cloud security and understanding of cloud-based threat detection strategies.· Excellent analytical and problem-solving skills, with the ability to think creatively to develop innovative detection solutions.· Strong communication and collaboration skills, with the ability to work effectively in a team environment and interact with other departments.· Demonstrated ability to mentor team members, set strategic direction, and lead by example in technical execution.No Relocation support availableBusiness Unit SummaryAt Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands globally and locally including many household names such as&nbsp;Oreo,&nbsp;belVita&nbsp;and&nbsp;LU&nbsp;biscuits;&nbsp;Cadbury Dairy Milk,&nbsp;Milka&nbsp;and&nbsp;Toblerone&nbsp;chocolate;&nbsp;Sour Patch Kids&nbsp;candy and&nbsp;Trident&nbsp;gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.Our 80,000 makers and bakers are located in more&nbsp;than&nbsp;80&nbsp;countries&nbsp;and we sell our products in&nbsp;over&nbsp;150&nbsp;countries&nbsp;around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Security Detection Engineer Manager

We are seeking an experienced IT Project Manager with Turkish and English to lead and manage IT projects and transition efforts. The successful candidate will be responsible for ensuring that project objectives are met within the allocated budget and timeline. This role requires coordination with IT staff from external client organizations to address both operational and project-related issues. The IT Project Manager will also play a key role in providing IT solutions in response to client RFPs and RFIs, collaborating with various internal teams to ensure that solutions align with current infrastructure capacities.Key Responsibilities:<ul><li>Lead IT project management for new initiatives and transition efforts, ensuring alignment with organizational standards and minimizing post-commissioning issues.</li><li>Coordinate with external client IT staff to address operational and project-related concerns.</li><li>Develop IT solutions in response to client RFPs and RFIs, collaborating with Sales, Business teams, and IT platform groups (Networks, Voice, Security, Telecom, etc.) to ensure comprehensive scoping.</li><li>Ensure that independent projects integrate seamlessly into the master project plan.</li><li>Support business development efforts, new site build-outs, and manage MIS activities for the IT Projects function.</li><li>Define project tasks and required resources, allocating resources effectively.</li><li>Assemble and manage project teams, creating schedules and timelines for project deliverables.</li><li>Track project deliverables and monitor progress, providing support and direction to team members.</li><li>Lead quality assurance efforts and implement necessary changes to meet project outputs.</li><li>Evaluate and assess project results, publishing dashboards and reports for stakeholders.</li></ul>Requirements:<ul><li>Minimum of 5 years of experience in IT project management, preferably in a BPO or contact center environment.</li><li>Turkish and English advanced skills must have</li><li>Proven track record of successfully managing multiple projects simultaneously.</li><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>Proficient in applying project management techniques, including execution, control, and closure.</li><li>Experience in providing technology solutions for Network, Voice, and Telecom capabilities.</li><li>Strong understanding of technology project management, particularly in managing complex IT projects with interdependencies in BPO/contact center environments.</li><li>Proven ability to collaborate with IT professionals in a virtual team setting.</li><li>Skilled in managing trade-offs between cost, time, and quality during project transitions.</li><li>Excellent communication skills, with the ability to leverage organizational hierarchy to meet project timelines and objectives.</li><li>In-depth knowledge of application environments, LAN, WAN, Telecom, and Voice platforms, with an appreciation for the interplay between these groups.</li><li>Strong analytical, interpersonal, and team management skills.</li><li>Familiarity with industry-standard products such as Cisco and Avaya.</li><li>Understanding of IT Service Delivery and ITIL practices.</li><li>Relevant certifications such as PMP, PRINCE2 Practitioner, or ITIL v3 are preferred.</li><li>Proficient in Microsoft Project and other project management tools.</li><li>Experience in aligning business and IT strategies.</li></ul>

IT Project Manager with Turkish and English

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in Dutch.No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in Dutch</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Dutch speaking Customer Service Representative - Remote

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;German. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.What you’ll be doing:<ul><li>Manage inbound calls, emails, or live chats</li><li>Identify and assess customers’ needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and call-handling quotas</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li></ul>Requirements:<ul><li>Proven customer support experience or experience as a client service representative</li><li>Fluent in German</li><li>Good level of English</li><li>Strong focus on customer needs and understanding of how customers can behave</li><li>Strong communication, problem-solving, and active listening skills</li><li>Strong written skills</li><li>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment</li><li>Sense of ownership and pride in your performance and its impact on the company’s success</li></ul>What we offer:<ul><li>100% work from home (anywhere in Greece)</li><li>Full Relocation Support (including flights, accommodation &amp; transportation)</li><li>Indefinite contract</li><li>Competitive remuneration package (14 Salaries/year)</li><li>10% monthly performance bonus</li><li>Daily meal voucher in Up Hellas Mastercard</li><li>Private health insurance + Dental Care</li><li>Opportunities for international Career through the International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities, and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.Concentrix&nbsp;Hellas is an equal-opportunity employerConcentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

German Customer Service Representative - Remote

Are you fluent in Italian and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in&nbsp;Italian.&nbsp;&nbsp;No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.&nbsp;What you’ll be doing:&nbsp;<ul><li>Contacting potential clients by phone and by email&nbsp;</li><li>Closely managing and reporting on your sales pipeline&nbsp;</li><li>Consult with small-to-medium sized businesses in the market&nbsp;</li><li>Implementing tailored sales strategies to client portfolio&nbsp;</li></ul>Requirements:&nbsp;<ul><li>Work experience in sales&nbsp;</li><li>Fluent in &nbsp;Italian&nbsp;language and good command of the English language&nbsp;</li><li>Absolute willingness to compete and win&nbsp;</li><li>Demonstrated ability to create and close business&nbsp;</li><li>Strong customer communication skills&nbsp;</li><li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;</li><li>Self-motivated, self-starter attitude&nbsp;</li><li>Problem-detection and solving skills&nbsp;</li></ul>What we offer:&nbsp;<ul><li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;</li><li>Indefinite contract&nbsp;</li><li>Competitive remuneration package (14 Salaries/year)&nbsp;</li><li>10% monthly performance bonus&nbsp;</li><li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;</li><li>Private health insurance + Dental Care&nbsp;</li><li>Opportunities for international Career through Concentrix International Mobility program</li><li>A challenging working environment</li><li>Employee events</li><li>Free gym, well-being activities and a rooftop cinema with Acropolis views</li><li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;</li></ul>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.&nbsp;Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.&nbsp;Concentrix Hellas is an equal-opportunity employer&nbsp;Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.&nbsp;

Italian speaking B2B Sales Representative - Remote

We are looking for an Inside Sales &amp; Marketing Assistant to support our B2B communication in the field of IT and Artificial Intelligence (AI) solutions for businesses.The role involves direct phone communication with companies in Greece, with the objective of scheduling meetings with the sales team.No prior experience in IT is required full training is provided.Responsibilities<ul><li>Conduct outbound phone communication with businesses (B2B) based on targeted lists</li><li>Present company solutions in a professional and engaging manner</li><li>Record and track all activities in our CRM system</li><li>Support the sales team by qualifying leads and scheduling meetings</li><li>Participate in training programs on SAP, CRM, and sales techniques</li></ul>Requirements<ul><li>Excellent communication skills in Greek (phone communication)</li><li>Basic computer literacy and willingness to learn CRM tools</li><li>Positive attitude, consistency, and ability to work independently</li><li>Previous experience in sales or customer service will be considered a plus</li></ul>What is there for you<ul><li>Stable fixed salary (not commission-based)</li><li>Flexible working options: part-time or full-time</li><li>Remote work opportunity with CRM access</li><li>Health Insurance starting on day one, because your well-being matters</li><li>Training on CRM and modern B2B sales methods</li><li>Supportive team environment and career growth opportunities</li><li>Team Culture we celebrate achievements with events and activities, from Happy Fridays to team sports</li></ul>

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iqos trade specialist – προωθητής b2c στη μικρή λιανική

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iqos trade specialist – προωθητής b2c στη μικρή λιανική

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devops engineer

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security detection engineer manager

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it project manager with turkish and english

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dutch speaking customer service representative - remote

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german customer service representative - remote

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italian speaking b2b sales representative - remote

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inside sales & marketing assistant (b2b)

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