Πληροφορική

Εταιρικές Πωλήσεις

Κέντρο Εξυπηρέτησης / Call Center

Χρηματοοικονομικά

Marketing

ΜΜΕ / Social Media

Ανθρώπινο Δυναμικό / HR

Διοίκηση Επιχειρήσεων

Νομικές Υπηρεσίες

Εμπόριο Λιανικής

Τουρισμός / Ξενοδοχεία

Άλλο

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As our SDR, Mid-Market you'll be playing a crucial role of breaking into new accounts and fostering relationships with multiple contacts within all levels of our target customer segments. You understand the impact that you'll create to the bottom line, playing one of the most vital roles in the company. The day-to-day role includes collaboration with the wider sales team, market research to identify new potential customers and leads, and qualification of these leads by learning about their approach to onboarding.Responsibilities<ul><li>Drive Deel's growth through inbound and outbound prospecting efforts, generating sales leads that will turn into opportunities and closed business.</li><li>Learn from our well-seasoned sales team and help build out our world-class Sales Playbook and Tech Stack.</li><li>Educate and develop leads through inbound or outbound prospecting via phone calls, emails, events, webinars, and assorted campaigns.</li><li>Identify and develop an in-depth understanding of each lead generation process, supporting marketing activities, prospect touch-points, and the handoff to an Account Executive.</li><li>Generate emails sequences, make cold-calls to map and penetrate accounts.</li><li>Conduct follow-up calls and emails until meetings are set.</li></ul>Qualifications<ul><li>2-3 years of experience in a sales development or similar outbound commercial role</li><li>Exceptional communication and interpersonal skills</li><li>Ability to work in a fast-paced, dynamic, and remote team environment</li><li>Strong organizational and time management skills</li><li>Self-motivated, results-driven, and eager to learn</li><li>Ability to work autonomously and self source solutions</li><li>Proven track record of achieving and exceeding targets in a quota-carrying role</li><li>Experience with CRM systems and sales engagement tools is a plus</li><li>You are smart and work hard</li><li>You have an entrepreneurial spirit/experience with a strong growth mindset</li><li>You have a way with words and can write email copy and sequence campaigns that convert</li><li>You are adaptable and comfortable with a fast-paced environment</li><li>You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows</li><li>You have worked for an HR or Fintech company, preferred</li><li>You've worked at a fast-growing startup, preferred</li><li>You have previously successfully worked in a remote &amp; distributed team, preferred</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, Mid-Market | UKI

As our SDR, SMB you'll be playing a crucial role of breaking into new accounts and fostering relationships with multiple contacts within all levels of our target customer segments. You understand the impact that you'll create to the bottom line, playing one of the most vital roles in the company. The day-to-day role includes collaboration with the wider sales team, market research to identify new potential customers and leads, and qualification of these leads by learning about their approach to onboarding.Responsibilities<ul><li>Generate new business opportunities through outbound prospecting, including email, phone, and social media outreach</li><li>Identify and qualify prospective clients by understanding their needs and challenges</li><li>Schedule product demonstrations for qualified prospects with Account Executives</li><li>Collaborate with the sales and marketing teams to improve lead generation strategies</li><li>Consistently achieve monthly and quarterly targets for qualified meetings and pipeline generation</li><li>Maintain accurate and up-to-date records in our CRM system</li><li>Participate in regular sales training and professional development opportunities Qualifications</li><li>1-2 years of experience in a sales development or similar outbound commercial role</li><li>Exceptional communication and interpersonal skills</li><li>Ability to work in a fast-paced, dynamic, and remote team environment</li><li>Strong organizational and time management skills</li><li>Self-motivated, results-driven, and eager to learn</li><li>Ability to work autonomously and self source solutions</li><li>Proven track record of achieving and exceeding targets in a quota-carrying role</li><li>Experience with CRM systems and sales engagement tools is a plus</li><li>You are smart and work hard</li><li>You have an entrepreneurial spirit/experience with a strong growth mindset</li><li>You have a way with words and can write email copy and sequence campaigns that convert</li><li>You are adaptable and comfortable with a fast-paced environment</li><li>You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows</li><li>You have worked for an HR or Fintech company, preferred</li><li>You've worked at a fast-growing startup, preferred</li><li>You have previously successfully worked in a remote &amp; distributed team, preferred</li><li>Native/fluent in&nbsp;English + Dutch</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Sales Development Representative, SMB | Benelux

We are seeking a skilled and motivated Security Detection Manager to join our security team. In this role, you will be designing and implementing detection content to identify and mitigate security threats, leading a team of security detection developers, serving as the primary subject matter expert, and actively contributing individually to critical detection initiatives. The ideal candidate will have a strong background in cybersecurity, an in-depth understanding of threat landscapes, and experience with various security technologies and platforms.What you will bringA desire to drive your future and accelerate your career. You will bring experience and knowledge in:· Design and develop detection rules and policies to identify cybersecurity threats across a wide range of platforms and technologies.· Collaborate with security analysts, threat hunt, and threat intelligence to understand emerging threats and devise effective detection strategies.· Perform continuous monitoring and analysis of the threat landscape to update and refine detection mechanisms.· Work closely with the incident response team to provide actionable intelligence and improve response capabilities.· Validate and tune detection content to minimize false positives and ensure high accuracy and efficiency.· Lead and manage the team responsible for maintaining and enhancing the organization’s security detection repository within the SIEM, ensuring it remains up to date with the latest threats and attack techniques.· Stay abreast of the latest cybersecurity trends, tools, and technologies to continuously improve detection methodologies.· Help make strategic decisions to address and prioritize security detection gaps and mature the overall security detection program.More about this roleThe role requires a blend of technical experience, creativity, leadership, and strategic thinking, making it an ideal fit for someone passionate about making a difference in our security platforms. If you’re ready to take on this challenge and contribute to protecting critical assets and information, we want to hear from you.Job specific requirements:· Bachelor’s degree in Computer Science, Information Security, or a related field.· Advanced degrees or certifications (e.g., CISSP, GCDA, GCFA. GREM, OSCP) are a plus.· At least 5 years of experience in cybersecurity, with a focus on threat detection, analysis, and incident response, including experience in a lead or managerial capacity.· Strong knowledge of security information and event management (SIEM) systems, log management solutions, and detection platforms.· Proficiency in scripting and programming languages such as Python, PowerShell, or Bash.· Familiarity with attack patterns, tactics, techniques, and procedures (TTPs) used by cyber adversaries.· Experience with cloud security and understanding of cloud-based threat detection strategies.· Excellent analytical and problem-solving skills, with the ability to think creatively to develop innovative detection solutions.· Strong communication and collaboration skills, with the ability to work effectively in a team environment and interact with other departments.· Demonstrated ability to mentor team members, set strategic direction, and lead by example in technical execution.No Relocation support availableBusiness Unit SummaryAt Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.We have a rich portfolio of strong brands globally and locally including many household names such as&nbsp;Oreo,&nbsp;belVita&nbsp;and&nbsp;LU&nbsp;biscuits;&nbsp;Cadbury Dairy Milk,&nbsp;Milka&nbsp;and&nbsp;Toblerone&nbsp;chocolate;&nbsp;Sour Patch Kids&nbsp;candy and&nbsp;Trident&nbsp;gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.Our 80,000 makers and bakers are located in more&nbsp;than&nbsp;80&nbsp;countries&nbsp;and we sell our products in&nbsp;over&nbsp;150&nbsp;countries&nbsp;around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Security Detection Engineer Manager

KLDiscovery, one of the largest US eDiscovery providers, is currently seeking a Software Engineer II for an exciting new opportunity.This person will develop core parts of our eDiscovery offerings, including software development, testing, and systems automation. They will collaborate with team members, product owners, designers, architects, and other development teams to research relevant technologies and build innovative solutions that enhance our offerings and exceed customer needs.Remote, work from home opportunity.Responsibilities<ul><li>Create, Validate and Review program code per specifications.</li><li>Review and analyze applications</li><li>Develop automated unit and API tests.</li><li>Develop automated upgrade and deployment mechanisms</li><li>Validate Releases</li><li>Support bug fixes and implement enhancements to applications in Production.</li><li>Create, design and review SW documentation.</li><li>Utilize existing coding standards.</li><li>Provide Technical Support to applications in Production within defined SLA.</li><li>Adhere to development processes and workflows.</li><li>Work in a team or with multiple organizational departments in a dynamic and rapidly changing environment.</li><li>Seek and participate in personal development opportunities to maintain a detailed knowledge of industry standards, engineering best practices, and business needs</li></ul>Qualifications&nbsp;<ul><li>Fluent English (C1)</li><li>BS or BE or B. Tech in Computer Science, Engineering, or related scientific field preferred</li><li>2+ years of experience in&nbsp;.NET/C#&nbsp;and front-end experience- Angular preferred</li><li>Good knowledge in unit/integration testing</li><li>SQL databases, preferably MS SQL and PostgreSQL</li><li>Analytical and problem-solving skills</li><li>Focus on continuous improvement</li><li>Excellent communication skills</li><li>Being a team player</li><li>Good knowledge of English</li></ul>What We OfferAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp; We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp; We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is €35,000 to €55,000 and bonus opportunity.<ul><li>Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as Annual, Sick, Maternity &amp; Paternity, Bereavement, Election Leave, Community Service, Holidays, and more!&nbsp;</li><li>Group Life &amp; Medical</li><li>Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs.&nbsp;</li><li>A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.&nbsp;</li><li>FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.&nbsp;</li><li>Refer a friend bonus, earn a bonus!&nbsp;&nbsp;</li><li>Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees.&nbsp;</li></ul>Our Cultural ValuesEntrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:<ul><li>Humble - No one is above another; we all work together to meet our clients’ needs, and we acknowledge our own weaknesses</li><li>Hungry - We all are driven internally to be successful and to continually expand our contribution and impact</li><li>Smart - We use emotional intelligence when working with one another and with clients</li></ul>Our culture shapes our actions, our products, and the relationships we forge with our customers.&nbsp;Who We AreKLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation, data recovery and management needs of our clients.&nbsp;Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.&nbsp;KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.KLDiscovery is an Equal Opportunity Employer.

Software Engineer II (Remote)

KLDiscovery, one of the largest national eDiscovery providers, is currently seeking an Application Support Engineer for our North American Team. This role requires someone with technical knowledge and outstanding people skills. It requires the ability to provide outstanding levels of service in a fast moving, constantly changing and flexible environment. The ideal candidate will have a minimum of 1-2 years of proven success in enterprise application support and customer service. A technical understanding of hardware, software, development and production support methodologies is desired.&nbsp;&nbsp;This position is Friday – Tuesday, 4PM – 12AM&nbsp;&nbsp;Responsibilities<ul><li>Interact closely with Operations, Project Managers, and Client Support to understand needs and develop requirements in order to implement and support customer facing applications.</li><li>Plan and perform application upgrades, evaluate and install patches and resolve application related problems.</li><li>Investigate and troubleshoot issues by determining root cause to remediate application issues and develop proactive measures to prevent future occurrences.</li><li>Centrally document, track, and monitor known application issues to ensure a timely resolution.</li><li>Adhere to change management procedures, including review, coordination, communication, implementation and follow-up procedures as they relate to KLDiscovery/Client expectations and industry standard best practices.</li><li>Demonstrate the ability to work in a highly visible, fast paced environment with minimal supervision and major responsibility.</li><li>Serve as point of escalation, guidance, training, and mentoring to Client Support and others as needed.</li><li>Stay up-to-date with application best practices, relevant certifications where appropriate to drive maximum performance and value.</li><li>Centrally document systems design, configurations, and troubleshooting guidance by writing and diagraming relevant information and creating FAQ’s/environmental handbooks/Known Issues.</li><li>Communicate updates and issues in a direct and timely manner via all communication modalities and in accordance with all applicable SLA/SLO’s.</li><li>Meet or exceed completion dates and requirements of projects and milestones.</li><li>Provide technical guidance/support, documentation and processes to internal clients for:<ul><li>Mass migrations</li><li>Mass acquisitions</li><li>Application Deployment</li><li>Automation</li></ul></li><li>Assist with other support tasks as required or assigned.</li><li>Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies</li></ul>Qualifications<ul><li>Require a bachelor's degree in a Computer Science (or equivalent experience), with at least 2 years of experience in IT, DevOps or Application Support</li><li>Experience:</li><li>1-2 years of experience with enterprise application support and customer service</li><li>1-2 Experience with Linux, Windows, PostGres or MS-SQL in an Enterprise Environment required.</li><li>A proven ability to implement appropriate enterprise methodologies that ensure effective management of technical risk, smooth integration of products and dependencies, and system quality.</li><li>Experience with E-Discovery applications such as: Relativity, Brainspace, Veritas, Summation, LAW EnCase and/or Nuix desired</li><li>Special Skills or Knowledge</li><li>English Language fluency required</li><li>Has knowledge of commonly-used customer support concepts, practices, and procedures</li><li>Strong customer service focus</li><li>Understanding of SQL Administration and ETL (Extract, Transform and Load) concepts, tools and repositories</li><li>Windows and Linux server administration experience desired</li></ul>What We Offer&nbsp;At KLD we invest in employees and their families by placing their wellbeing first.&nbsp; We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp; We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. &nbsp;Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is €40,000 to €60,000 and bonus opportunity.<ul><li>Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as Annual, Sick, Maternity &amp; Paternity, Bereavement, Election Leave, Community Service, Holidays, and more!&nbsp;</li><li>Group Life &amp; Medical</li><li>Pension</li><li>Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs.&nbsp;</li><li>A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.&nbsp;</li><li>Free Employee Support Program (ESP) because we all could use a little help and support every now and then.&nbsp;</li><li>Refer a friend bonus, earn a bonus!&nbsp;&nbsp;</li><li>Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees.&nbsp;</li></ul>Our Cultural ValuesEntrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:<ul><li>Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses</li><li>Hungry - We all are driven internally to be successful and to continually expand our contribution and impact</li><li>Smart - We use emotional intelligence when working with one another and with clients</li></ul>Our culture shapes our actions, our products, and the relationships we forge with our customers.&nbsp;Who We AreKLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.&nbsp;Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.&nbsp;KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500.&nbsp;Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.&nbsp;

Application Support Engineer-Greece (Remote)

The position will assist in review and analysis of applications, product development, and enhancements including documentation, code development, and unit testing of releases while adhering to KLDiscovery development processes and workflows with supervision and direction from lead developers and superiors.Remote, work from home opportunity.Key Responsibilities<ul><li>Create, Validate and Review program code per specifications.</li><li>Develop automated unit and API tests.</li><li>Support bug fixes and implement enhancements to applications in Production.</li><li>Create, design and review SW documentation.</li><li>Utilize, communicate, and enforce coding standards.</li><li>Provide Technical Support to applications in Production within defined SLA.</li><li>Adhere to development processes and workflows.</li><li>Assist and mentor team demonstrating technical excellence.</li><li>Detects problems and areas that need improvement early and raises issues.</li></ul>Qualifications<ul><li>5+ years of experience in&nbsp;.NET/C#&nbsp;Including knowledge in unit/integration testing</li><li>SQL databases, preferably PostgreSQL</li><li>Analytical and problem-solving skills</li><li>Focus on continuous improvement.</li><li>Excellent communication skills</li><li>Being a team player</li><li>Good knowledge of English</li></ul>Additional Qualifications<ul><li>Familiarity with&nbsp;Frontend technologies HTML/CSS, Angular/TypeScript</li><li>Docker</li><li>Azure Service Fabric</li><li>PowerShell</li><li>Linux, Bash</li></ul>What We OfferAt KLD we invest in employees and their families by placing their wellbeing first.&nbsp;We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks.&nbsp;We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is 168,000 PLN to 276,000 PLN&nbsp;<ul><li>Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as Vacation, Maternity&nbsp;&amp; Paternity Leave,&nbsp;Community Service, Holidays and more!</li><li>Health &amp; Life Insurance&nbsp;</li><li>Employee Pension Plan (PPE)</li><li>Employee Social&nbsp;Fund</li><li>Sport Card (Multisport)</li><li>Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs.&nbsp;</li><li>A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.&nbsp;</li><li>FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.&nbsp;</li><li>Refer a friend bonus, earn a bonus!&nbsp;&nbsp;</li><li>Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees.</li><li>See more here:&nbsp;https://www.ontrack.com/pl-pl/engineering/</li></ul>Development Opportunities We Offer<ul><li>Conferences in Poland</li><li>Industry-specific e-learning platforms</li><li>Intracompany training</li><li>Mentoring</li><li>Technical knowledge exchange within the company</li></ul>Our Cultural ValuesEntrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:<ul><li>Humble - No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses</li><li>Hungry - We all are driven internally to be successful and to continually expand our contribution and impact</li><li>Smart - We use emotional intelligence when working with one another and with clients</li></ul>Our culture shapes our actions, our products, and the relationships we forge with our customers.Who We AreKLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 37 locations across 18 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.KLDiscovery is an Equal Opportunity Employer.

Senior Software Engineer (Remote)

We’re looking for highly motivated sales professionals to join our B2B Sales Development team. This position offer a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.Role Overview:Our B2B Sales Development team directly collaborates with notable brands and entrepreneurs. You’ll help them launch or expand their commercial footprint, whether through e-commerce or physical retail. You’ll be at the forefront of developing sales solutions and providing strategic insights that support our clients’ success.As a&nbsp;Sales Development Representative, you will play a crucial role in generating new sales opportunities and adding qualified leads to our sales funnel. You will be responsible for either outbound, inbound or both prospecting, including cold outreach via phone, email, and LinkedIn, as well as qualifying warm leads. You’ll be the merchant's dedicated point of contact during the qualification period, creating an incredible first impression and providing an unrivaled merchant experience. Your work will directly impact our goal of making commerce better for everyone. You will collaborate with cross-functional teams internally and externally, ensuring effective communication and problem-solving.At Shopify, we offer a unique opportunity for high-impact sales professionals to build a rewarding career with continuous growth opportunities. You will stay up-to-date with new commerce trends and develop a deep understanding of our product offerings to help merchants grow on Shopify.Responsibilities<ul><li>Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels</li><li>Ask the right questions and qualify merchants via live web chat and phone inquiries</li><li>Maintain active engagement with new and existing leads through creative and personalized follow-up</li><li>Collaborate with cross-functional teams to ensure seamless communication and problem-solving</li><li>Connect inquiries to the appropriate Shopify Sales Representatives through high-level qualifying conversations</li><li>Contribute to building a positive culture and upholding Shopify values</li><li>Liaise with peers across different markets to refine processes and evolve the scope of the role</li><li>Serve as a proactive point of contact for clients, ensuring an exceptional service experience</li><li>Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants</li></ul>Desired Skills and Qualifications<ul><li>Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify’s offerings</li><li>Proven ability to manage detailed sales cycles and succeed in a competitive environment</li><li>Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings</li><li>Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred</li><li>Self-motivated and driven by results, with the tenacity to pursue leads and close deals</li><li>Ability to multitask, prioritize responsibilities, and thrive on change</li><li>Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening</li><li>Experience selling to B2B merchants</li><li>German or French fluency is&nbsp;required</li></ul>Craft @ ShopifyCraft has always been the heart of Shopify. We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracksThe crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals. This role is part of our crafter track.Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.

Sales Development Representatives

We are looking for someone who is customer oriented to deliver happiness to our customers in&nbsp;Greece &amp; Cyprus (shifts: including evening &amp; night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are Company Descriptionefood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent (Remote)

Join our dynamic team as a Customer Care Agent for the&nbsp;Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across all channels –&nbsp;live chat, incoming calls, and email.Apply if:<ul><li>You understand the difference between hungry and HANGRY</li><li>You can meditate even with the most hardcore rock music playing in the background</li><li>You will go straight to the restaurant and deliver the food yourself to our customers if you need to</li><li>The term "agent" doesn't only mean you're part of the FBI, CIA etc.</li><li>"Call Center" sounds like a "Happiest Land Ever Created" to you</li></ul> What you need to be successful <ul><li>You are problem solving oriented and you have the ability to find the best solution to every customer related issue.</li><li>You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.</li><li>Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.</li><li>Strong understanding of customer expectations with a focus on quality driven support.</li><li>Fluency in Greek and English is a must.</li><li>Computer skills and ability to use office equipment are required.</li><li>Prior experience in customer service will be considered as a plus.</li><li>Bachelor's degree will be considered a plus.</li><li>Full-time work, 5 days a week, including weekends and national holidays.</li></ul> Who we are efood is the #1 delivery service in Greece, working with more than 21.000 stores in 100 cities. We offer our users the opportunity to order anything they desire, wherever they are, giving them the option to pay by cash or card.efood is much more than a great place to work: it is an entire working experience that has its own set of core values: We care, We deliver solutions, We always aim higher. These values shape a single culture across the organization, guiding the behavior of every efooder and contributing to the successful implementation of the company’s mission. efood is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide What's in it for you <ul><li>We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.&nbsp;🧠&nbsp;</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose&nbsp;around the world!&nbsp;🌎</li></ul>Life @efood:At efood, no day is the same as the day before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, and our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us?efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

Customer Care Agent

We are not here to play zero-sum games. Shopify Engineering is focused on building the best product for our Merchants. You will enable entrepreneurship and create new value for the world.&nbsp;We’re looking for experienced and curious software engineers to help build the future of commerce.&nbsp;<ul><li>Our engineering culture is deeply collaborative, truth-seeking, candid, and merchant obsessed</li><li>Our success hinges on our ability to build and scale the platform that powers commerce for millions of merchants. And do it in a robust and performant way.&nbsp;</li></ul>We believe that a great engineer can apply and hone their craft across multiple domains. That’s why we hire generalists, give them opportunities to learn new technologies and tools, and provide support and mentorship along the way.&nbsp;Shopify engineers contribute to the entire commerce “stack.” Think: delivering merchant and buyer-facing applications, creating complex financial solutions, improving&nbsp;open source communities, building internal tools to improve developer experience, and more.&nbsp;If you care deeply about what you do, and you’re committed to the relentless pursuit of developing and&nbsp;mastering&nbsp;your craft, Shopify Engineering might be for you.The Site Reliability Team:<ul><li>Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.</li><li>Build and improve tools to keep our platform resilient and performant.</li><li>Help define what Resiliency and Site Reliability Engineering means for Shopify.</li><li>Directly impact production systems underpinning commerce for millions of merchants, who&nbsp;generate revenue for their livelihood, their families, and their employees, through the businesses they’ve built on our platform.</li><li>Go on-call and respond to automated alerts and execute playbooks.</li><li>Identify gaps in our processes and build or improve tools to support incident management.</li><li>Develop production tooling and services to improve our platform’s resilience.</li><li>Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems.</li><li>Ensure we never fail for the same reason twice.</li></ul>Additional Info<ul><li>Specifically in APAC. Our team has geographic requirements that require this individual to be available, and on-call from 0100 UTC - 0800 UTC during on-call weeks.</li><li>Specifically in EMEA. Our team has geographic requirements that require this individual to be available, and on-call from 0800 UTC - 1500 UTC during on-call weeks.</li></ul>Craft has always been the heart of Shopify.&nbsp;We’re a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks.The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team’s crafters achieve Shopify’s mission goals.Still interested?&nbsp;Great! To match you with your ideal role, we’ll take the time to get to know you and the skills you bring to the table. If you’re applying to a specific role, we’ll respond within 10 business days. If we don’t have an immediate opening, don’t worry! We’ll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you&nbsp;really&nbsp;match the criteria for multiple roles.This role&nbsp;may&nbsp;require on-call work

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