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Marketing

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Ανθρώπινο Δυναμικό / HR

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Διοίκηση Επιχειρήσεων

Νομικές Υπηρεσίες

Εμπόριο Λιανικής

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The Conflict Analytics Lab at Queen’s and the Deel Inc invite applications for a Research and Policy Associate. In collaboration with the Conflict Analytics Lab at Queen’s University, Deel Lab brings experts, technology, and data together to contribute to today's discussion around the future of global employment policy. The position will be under the supervision of Professor Samuel Dahan, Deel Lab policy experts, and industry partners. They contribute to the creation of legal AI technologies such as<a target="_blank" rel="noopener noreferrer nofollow" href="http://www.myopencourt.org/">&nbsp;</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://lab.deel.com/misclassification-quiz">Deel Lab’s AI Compliance Tools</a>. Responsibilities You will work with the research team at Queen’s University as a Research Associate for 4-5 weeks or 160 - 200 hours to produce publications related to labor and employment laws. You will be assisting with the development of legal compliance technology including, but not limited to, drafting reports on legal doctrines, conducting annotation of case law, and to consult on key legal questions in the dispute resolution process.Finally, you will work with the Deel Lab’s experts as needs may arise and will use modern research methods in legal and policy research – including empirical methods – to approach research problems and advances in the following areas, in the context of the legal system:<ul><li>Worker Classification</li><li>Legal status of contractors and employees engaged through Employer of Record services</li><li>Collective bargaining rights for contractors</li><li>Global pension system for contractors</li><li>Social security and healthcare benefits for contractors</li><li>Legal remote-work issues</li><li>Value of remote work</li></ul>Qualifications<ul><li>Completed law school or are currently enrolled in law school</li><li>You have great attention to detail and organizational skills</li><li>Strong understanding of the local Legal system from at least one of the following countries: Nigeria or Egypt</li><li>Experience with legal and policy research</li><li>You will be proactive, autonomous, resilient, adaptable, eager to continually learn and develop professionally</li><li>You will be able to work under pressure and meet tight deadlines</li><li>You have outstanding writing skills in English &amp; language of the relevant jurisdiction</li><li>Knowledge of labor law would be appreciated</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Intern

The Conflict Analytics Lab at Queen’s and the Deel Inc invite applications for a Research and Policy Associate. In collaboration with the Conflict Analytics Lab at Queen’s University, Deel Lab brings experts, technology, and data together to contribute to today's discussion around the future of global employment policy. The position will be under the supervision of Professor Samuel Dahan, Deel Lab policy experts, and industry partners. They contribute to the creation of legal AI technologies such as<a target="_blank" rel="noopener noreferrer nofollow" href="http://www.myopencourt.org/">&nbsp;</a><a target="_blank" rel="noopener noreferrer nofollow" href="https://lab.deel.com/misclassification-quiz">Deel Lab’s AI Compliance Tools</a>. Responsibilities You will work with the research team at Queen’s University as a Research Associate for 4-5 weeks or 160 - 200 hours to produce publications related to labor and employment laws. You will be assisting with the development of legal compliance technology including, but not limited to, drafting reports on legal doctrines, conducting annotation of case law, and to consult on key legal questions in the dispute resolution process.Finally, you will work with the Deel Lab’s experts as needs may arise and will use modern research methods in legal and policy research – including empirical methods – to approach research problems and advances in the following areas, in the context of the legal system:<ul><li>Worker Classification</li><li>Legal status of contractors and employees engaged through Employer of Record services</li><li>Collective bargaining rights for contractors</li><li>Global pension system for contractors</li><li>Social security and healthcare benefits for contractors</li><li>Legal remote-work issues</li><li>Value of remote work</li></ul>Qualifications<ul><li>Completed law school or are currently enrolled in law school</li><li>You have great attention to detail and organizational skills</li><li>Strong understanding of the local Legal system from at least one of the following countries: Ukraine or Italy</li><li>Experience with legal and policy research</li><li>You will be proactive, autonomous, resilient, adaptable, eager to continually learn and develop professionally</li><li>You will be able to work under pressure and meet tight deadlines</li><li>You have outstanding writing skills in English &amp; language of the relevant jurisdiction</li><li>Knowledge of labor law would be appreciated</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

We are seeking a&nbsp;Product Operations Manager&nbsp;to join our fast-growing payroll SaaS team. This role is pivotal in bridging the gap between our product and operations, ensuring our payroll platform remains competitive, efficient, and aligned with the needs of local users. You will work closely with cross-functional operational teams—such as payroll operations, customer support, sales, and account management—to uncover system pain points, identify enhancement opportunities, and support the successful delivery of product updates that resonate with the market.Unlike a traditional Product Manager, this role does not interface directly with engineering. Instead, you will act as the operational lens into product development—surfacing requirements, designing and improving workflows, and ensuring seamless product-to-process alignment. While knowledge of payroll legislation is important, this is not a compliance role—you will not be responsible for interpreting or implementing legislative changes. Your focus is on functionality, usability, and process scalability.ResponsibilitiesOperational Product Leadership<ul><li>Act as the operational owner of multi-country payroll product experience.</li><li>Serve as the main conduit between user-facing operational teams and product management, translating business needs into clear system requirements.</li><li>Design, document, and streamline end-to-end processes to support scalability and efficiency across payroll operations in various countries.</li></ul>Product Feedback &amp; Feature Enhancement<ul><li>Build and maintain a continuous feedback loop with internal teams (e.g., support, sales, customer success) to identify pain points, and feature requests.</li><li>Aggregate, analyze, and prioritize enhancement needs based on user impact, business value, and feasibility.</li><li>Collaborate with Product Managers to pass on well-structured product requirements and enhancement proposals.</li></ul>User Engagement &amp; Insights<ul><li>Engage directly with top-tier clients or complex user scenarios to better understand use cases, uncover unmet needs, and validate solutions.</li><li>Champion the voice of the customer in product discussions and process decisions.</li></ul>Project Management &amp; Product Rollouts<ul><li>Lead cross-functional initiatives such as new product rollouts, feature launches, and internal process changes specific to payroll.</li><li>Coordinate communication and training for internal stakeholders to ensure successful adoption and usage.</li></ul>Issue Resolution &amp; Root Cause Analysis<ul><li>Perform root cause analysis on recurring operational issues and identify systemic improvements to reduce friction and improve user satisfaction. Define and implement process changes that proactively eliminate known issues.</li></ul>Experience<ul><li>5+ years in product operations, product management, or related roles.</li><li>5+ years in payroll operations or equivalent payroll roles.</li><li>Knowledge of&nbsp;payroll legislation(s) and practices.</li><li>Prior experience working with or managing&nbsp;payroll software platforms</li><li>Proficiency in data analysis, BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills to effectively communicate insights and recommendations.</li></ul>Skills &amp; Competencies<ul><li>Strong analytical and problem-solving skills; ability to investigate complex issues and propose scalable solutions.</li><li>Excellent stakeholder management and cross-functional communication.</li><li>Comfortable working in a high-growth, fast-paced environment.</li><li>Basic technical knowledge of software development</li><li>Strong SQL and presentation skills.</li><li>Fluent in English.</li><li>Operationally minded with a product-oriented perspective.</li><li>User-obsessed and process-driven.</li><li>Proactive, curious, and continuously looking for ways to improve systems.</li><li>Strong passion for user experience and the ability to deeply understand complex products and use cases.</li></ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.&nbsp;Some things you’ll enjoy<ul><li>Stock grant opportunities dependent on your role, employment status and location</li><li>Additional perks and benefits based on your employment status and country</li><li>The flexibility of remote work, including optional WeWork access</li></ul>

Product Operations Manager, Payroll

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