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Do you have experience in a grocery store? Do you have the ability to inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩

We’re looking for a Shift Lead for our Store Operations (Grocery) team at our Wolt Market in Glyfada.

What you’ll be doing 
Strong collaboration with the Store Manager in order to achieve daily store KPIs
Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store
Solving issues in which the team needs help
Monitoring and managing workload, efficiency, admin duties and well-being
Collecting and forwarding feedback
Proactively participating in developing store operations
Being able to motivate a team of 20 members
Our humble expectations
You have experience in grocery stores/retail, ideally as a Shift Lead
You are proactive, service-minded and a fast learner and have the ability to multitask
You are able to work 40 hours per week, flexibly in all shifts from 07:00 to 00:00, during the day, evenings and weekends and national holidays
Good understanding and use of English language
What you’ll get by joining us
👏🏻Wolt credits cashback benefit
💙Employee assistance program
👩🏽‍💻Wolt-wide training programs
🥳Team budgets per year
🍊Snacks at the store

Do you have experience in a grocery store? Do you have the ability to inspire a high-quality standard of service? If this sounds like you, then we’d love to chat! 🤩 We’re looking for a&nbsp;Shift Lead&nbsp;for our&nbsp;Store Operations&nbsp;(Grocery)&nbsp;team&nbsp;at our&nbsp;Wolt Market&nbsp;in&nbsp;Glyfada. What you’ll be doing&nbsp;<ul><li>Strong collaboration with the Store Manager in order to achieve daily store KPIs</li><li>Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store</li><li>Solving issues in which the team needs help</li><li>Monitoring and managing workload, efficiency, admin duties and well-being</li><li>Collecting and forwarding feedback</li><li>Proactively participating in developing store operations</li><li>Being able to motivate a team of 20 members</li></ul>Our humble expectations<ul><li>You have experience in grocery stores/retail, ideally as a Shift Lead</li><li>You are proactive, service-minded and a fast learner and have the ability to multitask</li><li>You are able to work 40 hours per week, flexibly in all shifts from 07:00 to 00:00, during the day, evenings and weekends and national holidays</li><li>Good understanding and use of English language</li></ul>What you’ll get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Shift Lead - Wolt Market Glyfada

Do you enjoy working in a dynamic and rapidly changing work environment, have a customer-oriented mindset and love working with a fun team? Are you experienced in the retail or grocery sphere? If your answer is yes - then read further!
Role background
The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Denmark can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Greece. 
We are now searching for a full time Store Manager to lead on of our markets in Athens. In this role, you’ll find yourself in a challenging but well supported position. You have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years.

If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for!
What you’ll be doing
Being responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management.
Developing and improving the way our stores operate.
Lead and motivate the team. Create an environment where your colleagues can do their best work. 
Managing shift scheduling.
Handling orders and order of the store.
Our humble expectations
You have previous leadership experience.
A fast learner with the ability to multitask.
Proactive and service-minded are words that describe you.
You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.
You are able to work both during the day, evenings and weekends.
Data-driven and analytical, you use data to help improve and develop.
Experience from working in a grocery store is a plus.
Fluency in Greek and proficiency in English.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position before submitting an application, you can turn to: joanna.bober@external.wolt.com

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

Do you enjoy working in a dynamic and rapidly changing work environment, have a customer-oriented mindset and love working with a fun team? Are you experienced in the retail or grocery sphere? If your answer is yes - then read further!Role backgroundThe role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Denmark can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Greece.&nbsp;We are now searching for a full time Store Manager to lead on of our markets in Athens. In this role, you’ll find yourself in a challenging but well supported position. You have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years. If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for!What you’ll be doing<ul><li>Being responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management.</li><li>Developing and improving the way our stores operate.</li><li>Lead and motivate the team. Create an environment where your colleagues can do their best work.&nbsp;</li><li>Managing shift scheduling.</li><li>Handling orders and order of the store.</li></ul>Our humble expectations<ul><li>You have previous leadership experience.</li><li>A fast learner with the ability to multitask.</li><li>Proactive and service-minded are words that describe you.</li><li>You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.</li><li>You are able to work both during the day, evenings and weekends.</li><li>Data-driven and analytical, you use data to help improve and develop.</li><li>Experience from working in a grocery store is a plus.</li><li>Fluency&nbsp;in Greek and proficiency in&nbsp;English.</li></ul>If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! If you have any further questions about the position before submitting an application, you can turn to:&nbsp;joanna.bober@external.wolt.com Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

Store Manager (WM)

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk!

We are looking for a part-time Store Operations Associate to join our Wolt Market team in Marousi! 🤩
What you’ll be doing
Taking in orders through our Merchant app
Picking and packing groceries, and handing them to customers and courier partners
Unloading food and supplies that we receive from vendors
Managing our internal systems which include precise information about nutrients and allergens
Maintaining order and cleanliness of the store
Our humble expectations
You are proactive and a fast learner with the ability to multitask
Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM
Experience from working in a grocery store is an advantage!
Fluency in Greek
You have the right to work in Greece
Benefits
👏🏻Wolt credits cashback benefit
💙Employee assistance program
👩🏽‍💻Wolt-wide training programs
🥳Team budgets per year
🍊Snacks at the store

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for&nbsp;a&nbsp;part-time&nbsp;Store Operations Associate&nbsp;to join our Wolt Market team in Marousi! 🤩What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the&nbsp;mornings, evenings and nights,&nbsp;including weekends and holidays&nbsp;- our Wolt Market is open 7 days a week from 07:00 AM to 03:00 AM</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>Benefits👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Store Operations Associate - Marousi

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 

We're currently looking for full-time Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.

Please note that this is an on-site position for candidates based in Thessaloniki. :) 

If the points below sound exciting, we look forward to hearing from you!

Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time.

Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise. 

Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience.

Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must! 

Attitude: Take ownership beyond the obvious.
What you'll be doing
Handling our 24/7 customer, venue partner and courier partner support together with the team.
Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.
Developing our customer, venue partner and courier partner support together with the team.
Our humble expectations
It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.
You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support team.
You are a fast learner and attentive to both small details and the bigger picture.
Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.
You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.
You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
Fluency in Greek and ability to work in English is required.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment?&nbsp;If your answer is yes - then read further!&nbsp; We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

Are you an experienced WFM Specialist with a passion for delivering exceptional service? Does designing and launching plans to increase staffing efficiency within one of Europe’s fastest-growing tech companies sound like your next adventure? If so, then we’d love to chat!

Role background
Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well.

As a company we've always prided ourselves on providing truly outstanding customer service and as the business has grown so has our Support team! As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team.

You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.
What you'll be doing
Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.
Monitor and analyze shift performance metrics to identify areas for improvement.
Collaborate with different teams to ensure staffing levels are optimized.
Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!
Develop and implement efficient shift planning procedures to enhance workforce productivity.
Work together with Team Leads, Support Managers & Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes
Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience
Deliver shift schedules and other reports for payroll and finance
Our humble expectations
Solid previous Contact Center WFM experience
You are able to think on your feet and multi-tasking is your second nature
You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy
You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools
Excellent organizational and analytical skills.
Proficient in using workforce management software and tools (SQL knowledge is a plus)
Fluent in English and Greek

Are you an experienced WFM Specialist&nbsp;with a passion for delivering exceptional service? Does designing and launching plans to increase staffing efficiency within one of Europe’s fastest-growing tech companies sound like your next adventure? If so, then we’d love to chat! Role backgroundWolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>

WFM Specialist

As a Regional Scheduling Lead in our Workforce Management (WFM) team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries. Your role is pivotal in creating efficient, accurate schedules that balance operational goals. Collaborating with the Global Scheduling Lead and partnering with Planning and Intraday teams, you will ensure alignment across functions while serving as a key escalation point for complex challenges.

In this position, you will refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data. By simplifying processes, driving automation, and fostering continuous improvement, you will optimize scheduling accuracy and enhance service levels. Your work will ensure smooth operations, enabling our teams to meet organizational and customer needs effectively.
Your Mission:
Work with your countries and Regional counterparts to optimise our service delivery for our customers no matter where they are;
Grow and level up your team, supporting their development through the WFM Career map and beyond;
Set the scheduling strategy for the upcoming 3 months and work with our internal, shared services and outsourced teams to deliver this;
Build scalable scheduling routines, identify and highlight replication opportunities for global consistency;
Understand and interrogate our forecasts, making adjustments using your expertise and optimise our coverage to meet our SLAs, efficiency goals and resolution times;
Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices, whilst always considering our agents’ well-being;
Drive and be accountable for WFM KPI improvements (forecasting accuracy, scheduling accuracy, cycle times);
Co-own quarterly OKR target-setting with your fellow leads;
Build smaller-scale forecasts to support exceptional events, such as incidents.
Our humble expectations
You’re experienced as a people lead - you have at least 1 years of experience leading teams and/or 1 year in a Workforce Management role.
You’ll have created schedules in a contact centre environment in your prior roles.
You have a strong understanding of Workforce Management. You have experience in forecasting (including knowledge of different forecasting models), capacity planning, scheduling and real-time management.
You’re an independent problem solver. You’re able to identify and resolve issues independently, even in unfamiliar or ambiguous situations.
You’re a self-starter - you have a proven track record of taking ownership and creatively solving problems, while improving efficiency.
You feel confident in stakeholder management - you’re able to connect and maintain relationships with various internal teams.
You get it done. You can identify and resolve issues independently, taking initiative even under unfamiliar or ambiguous circumstances.
You are strategic and data driven - you think strategically and are able to translate strategy into operational plans, you analyse and interpret data. You have worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced!
Next steps
We could list all the amazing things we offer - but actually, the best part about working with Wolt is the awesome group of people who you will be working with. There is never a dull day at the office and you will be a part of an energetic team in an exciting start-up environment where you will have the opportunity to grow with the company. 
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!
If you have any further questions about the position before submitting an application, you can turn to: Alexandra Richiteanu, Talent Acquisition Partner: alexandra.richiteanu@wolt.external.com 

Please note that we do not accept applications coming in via email. Please submit your application in English via our job portal.

As a&nbsp;Regional Scheduling Lead&nbsp;in our Workforce Management (WFM) team, you will lead a group of 5-8 schedulers managing routines across 6-9 countries. Your role is pivotal in creating efficient, accurate schedules that balance operational goals. Collaborating with the Global Scheduling Lead and partnering with Planning and Intraday teams, you will ensure alignment across functions while serving as a key escalation point for complex challenges. In this position, you will refine scheduling practices, develop mid-term forecast models, and generate actionable insights from data. By simplifying processes, driving automation, and fostering continuous improvement, you will optimize scheduling accuracy and enhance service levels. Your work will ensure smooth operations, enabling our teams to meet organizational and customer needs effectively.Your Mission:<ul><li>Work with your countries and Regional counterparts to optimise our service delivery for our customers no matter where they are;</li><li>Grow and level up your team, supporting their development through the WFM Career map and beyond;</li><li>Set the scheduling strategy for the upcoming 3 months and work with our internal, shared services and outsourced teams to deliver this;</li><li>Build scalable scheduling routines, identify and highlight replication opportunities for global consistency;</li><li>Understand and interrogate our forecasts, making adjustments using your expertise and optimise our coverage to meet our SLAs, efficiency goals and resolution times;</li><li>Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices, whilst always considering our agents’ well-being;</li><li>Drive and be accountable for WFM KPI improvements (forecasting accuracy, scheduling accuracy, cycle times);</li><li>Co-own quarterly OKR target-setting with your fellow leads;</li><li>Build smaller-scale forecasts to support exceptional events, such as incidents.</li></ul>Our humble expectations<ul><li>You’re experienced as a people lead - you have at least 1 years of experience leading teams and/or 1 year in a Workforce Management role.</li><li>You’ll have created schedules in a contact centre environment in your prior roles.</li><li>You have a strong understanding of Workforce Management. You have experience in forecasting (including knowledge of different forecasting models), capacity planning, scheduling and real-time management.</li><li>You’re an independent problem solver. You’re able to identify and resolve issues independently, even in unfamiliar or ambiguous situations.</li><li>You’re a self-starter - you have a proven track record of taking ownership and creatively solving problems, while improving efficiency.</li><li>You feel confident in stakeholder management - you’re able to connect and maintain relationships with various internal teams.</li><li>You get it done. You can identify and resolve issues independently, taking initiative even under unfamiliar or ambiguous circumstances.</li><li>You are strategic and data driven - you think strategically and are able to translate strategy into operational plans, you analyse and interpret data. You have worked with BI tools before like Looker etc. and your Excel/Spreadsheets skills are advanced!</li></ul>Next stepsWe could list all the amazing things we offer - but actually, the best part about working with Wolt is the awesome group of people who you will be working with. There is never a dull day at the office and you will be a part of an energetic team in an exciting start-up environment where you will have the opportunity to grow with the company.&nbsp;If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!If you have any further questions about the position before submitting an application, you can turn to: Alexandra Richiteanu, Talent Acquisition Partner: alexandra.richiteanu@wolt.external.com&nbsp; Please note that we do not accept applications coming in via email. Please submit your application in English via our job portal.

Workforce Management Regional Scheduling Lead, South

We are looking for a full-time and a part-time Store Operations Associate to join our Wolt Market team in Glyfada! 🤩

What you’ll be doing
Taking in orders through our Merchant app
Picking and packing groceries, and handing them to customers and courier partners
Unloading food and supplies that we receive from vendors
Managing our internal systems which include precise information about nutrients and allergens
Maintaining order and cleanliness of the store
Our humble expectations
You are proactive and a fast learner with the ability to multitask
Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open from 07:00 to 00:00, 7 days a week
Experience from working in a grocery store is an advantage!
Fluency in Greek
You have the right to work in Greece
What you will get by joining us
👏🏻Wolt credits cashback benefit
💙Employee assistance program
👩🏽‍💻Wolt-wide training programs
🥳Team budgets per year
🍊Snacks at the store
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for a&nbsp;full-time&nbsp;and a&nbsp;part-time&nbsp;Store Operations Associate&nbsp;to join our Wolt Market team in Glyfada! 🤩 What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open&nbsp;from 07:00 to 00:00, 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you will get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the storeNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Glyfada

If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!
What you’ll be doing 
Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across the Mediterranean Region (Greece, Cyprus, Malta, Albania) with their nuanced HR needs.
HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.
Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.
Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.
Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.
System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data integrity and functionality.
Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.
Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.
Support end-to-end employee life cycle processes: Answer general HR queries (Tier 1), write employment contracts, handle data in Workday, and play an active role in monthly payroll-related tasks and management.
Our humble expectations
3+ years of People/HR Operations experience in Greece, ideally in a multi-country, global environment
HR passion: A genuine zeal for impacting lives positively through HR.
Service excellence: A commitment to delivering exceptional service experiences.
Technological affinity: An enthusiasm for digital solutions and HR technology.
HR knowledge: Solid grounding in HR fundamentals, whether through education or practical experience.
Process orientation: A love for structured, efficient work processes.
Learning and growth: A relentless pursuit of HR knowledge and expertise.
Problem-solving: A proactive approach to overcoming challenges.
Independence and collaboration: Exceptional at working both autonomously and as part of a team.
Digital proficiency: Comfortable in a digital-first, interconnected work environment.
Communication skills: Fluent English abilities, both verbal and written.
Next steps
If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today. 

What you’ll get by joining us
Opportunity to be part of building something exceptional, in an international environment
Lots of learning and growth in a globally scaling tech company
Competitive salary + long term incentive plan available
If you have any further questions about the position, you can turn to:
Lumi Tomperi, Senior Talent Acquisition Partner - lumi.tomperi@wolt.com 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!
Apply now

If you're driven by the challenge of navigating the complexities of HR and aspire to make a meaningful difference in team members’ lives, your search ends here!What you’ll be doing&nbsp;<ul><li>Address advanced HR inquiries (Tier 2): Offer expert advice on sophisticated HR queries, supporting Wolt employees across the Mediterranean Region (Greece, Cyprus, Malta, Albania) with their nuanced HR needs.</li><li>HR program implementation: Support the execution of targeted HR programs, including compensation reviews and performance appraisals.</li><li>Analytical insight: Utilize HR data to craft insightful analyses and reports, aiding decision-making and enhancing our HR intelligence.</li><li>Navigate employee relations: Manage sensitive employee concerns and grievances, ensuring a fair, respectful, and legally compliant resolution process.</li><li>Compliance mastery: Monitor and help us enforce adherence to labor laws and regulatory standards, safeguarding our organization against legal risks.</li><li>System enhancement and maintenance: Continuously refine our HR tools and platforms for optimal efficiency, particularly Workday, ensuring high data integrity and functionality.</li><li>Specialized training initiatives: Design and deliver onboarding and training sessions, focusing on elevating the skills and competencies of our team leads and team members.</li><li>Complex issue resolution: Collaborate closely with People Partners to tackle and resolve high risk HR challenges.</li><li>Support end-to-end employee life cycle processes: Answer general HR queries (Tier 1), write employment contracts, handle data in Workday, and play an active role in monthly payroll-related tasks and management.</li></ul>Our humble expectations<ul><li>3+ years of People/HR Operations experience in Greece, ideally in a multi-country, global environment</li><li>HR passion: A genuine zeal for impacting lives positively through HR.</li><li>Service excellence: A commitment to delivering exceptional service experiences.</li><li>Technological affinity: An enthusiasm for digital solutions and HR technology.</li><li>HR knowledge: Solid grounding in HR fundamentals, whether through education or practical experience.</li><li>Process orientation: A love for structured, efficient work processes.</li><li>Learning and growth: A relentless pursuit of HR knowledge and expertise.</li><li>Problem-solving: A proactive approach to overcoming challenges.</li><li>Independence and collaboration: Exceptional at working both autonomously and as part of a team.</li><li>Digital proficiency: Comfortable in a digital-first, interconnected work environment.</li><li>Communication skills: Fluent English abilities, both verbal and written.</li></ul>Next stepsIf you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today.&nbsp; What you’ll get by joining us<ul><li>Opportunity to be part of building something exceptional, in an international environment</li><li>Lots of learning and growth in a globally scaling tech company</li><li>Competitive salary + long term incentive plan available</li></ul>If you have any further questions about the position, you can turn to:Lumi Tomperi, Senior Talent Acquisition Partner -&nbsp;lumi.tomperi@wolt.com&nbsp; Please note that&nbsp;we do not accept applications sent by mail. You should submit your application through our careers website!Apply now

Regional HR Operations Specialist (MED)

We are looking for a part-time Store Operations Associate to join our Wolt Market team in Piraeus! 🤩

What you’ll be doing
Taking in orders through our Merchant app
Picking and packing groceries, and handing them to customers and courier partners
Unloading food and supplies that we receive from vendors
Managing our internal systems which include precise information about nutrients and allergens
Maintaining order and cleanliness of the store
Our humble expectations
You are proactive and a fast learner with the ability to multitask
Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Market is open 7 days a week
Experience from working in a grocery store is an advantage!
Fluency in Greek
You have the right to work in Greece
What you 'll get by joining us
👏🏻Wolt credits cashback benefit
💙Employee assistance program
👩🏽‍💻Wolt-wide training programs
🥳Team budgets per year
🍊Snacks at the store
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are looking for&nbsp;a part-time&nbsp;Store Operations Associate&nbsp;to join our Wolt Market team in Piraeus! 🤩 What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the&nbsp;mornings, evenings and nights, including weekends and holidays&nbsp;- our Wolt Market is open 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you 'll get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the storeNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Piraeus

As a Marketing Automation Manager, you will focus on enabling and building automations globally for Wolt Merchants, Wolt for Work and Wolt Drive prospects, users and accounts. The main goal is to help local markets acquire, onboard, retain and engage different partners across Wolt' B2B offerings.
You will partner with various global teams including product, analytics and egineering to develop our email marketing capabilities, making sure we have the right infrastructure and data setup to support marketing and business goals. You will also own conceptualizing, creating, running and improving best-in-class innovative automated campaigns.
Being part of the HQ Marketing team, you will be responsible for creating a bridge with your local marketing teams to ensure that localisation is integrated into the campaigns.

We are looking for a motivated, innovative, analytical person with a passion for data AND marketing, and the soft skills to move mountains, to shape the way we use Marketing Automation for B2B at Wolt in the years to come.
 
What you’ll be doing
 
Own all automated campaigns across merchants, Wolt for Work and Wolt Drive - globally, ensuring they are implemented efficiently and with best practices built in. 
Map, structure and lead data migration projects together with internal and external teams to make sure we have the best setup to support marketing automation at scale, globally.
Continuously optimise and improve communications across email, push and in-app notifications.
Work closely with product, legal and operations team internationally, across multiple business units to ensure we have the necessary data points and are aware of changes that will affect marketing automation campaigns.
Set KPIs across all automations and develop monthly reports on activities and tests that can be presented to operational teams against these KPIs and wider company objectives.
Coordinate all campaign-related activities with the responsible local stakeholders, e.g. planning, segmentation, localization, setup and campaign evaluation.
Ideate, develop and build automated, multi-touch programs across the lifecycle from prospect to customer, to reduce manual effort. 
Create A/B testing cycles to maximise campaign performance.
Our humble expectations
You have at least 4 years of experience working in marketing automation or marketing operations, preferably in a B2B Tech, SaaS, eCommerce or similar industries.
An expert in email best practices for email creatives, templates, metrics and associated KPIs, segmentation, dynamic content, and testing methodologies.
Strong technical understanding of data platforms, marketing software and CRM tools.
Comfortable tackling data challenges with technical teams.
Experienced at delivering automated lifecycle campaigns at scale across multiple countries.
Has an understanding of acquisition funnels and how to build communications around different stages.
Proven experience working across multiple business units with a variety of stakeholders.
Strong analytical skills and confidence in working with data and engineering teams.
Proven experience in delivering creative campaigns in a fast-paced environment.
Experience in creating communication plans for different marketing channels.
Eager to learn and thrives in a dynamic, constantly changing environment.
B2B Marketing automation/operation experience - a must.
Previous experience with Iterable/Braze/CleverTap/HubSpot is preferred.
Previous experience in food delivery, on-demand delivery or e-commerce is a strong plus.
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Along with a competitive salary and benefits, you will also be eligible for our stock option plan.You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.If you have any further questions about the position, you can turn to:

Paul Smith, Talent Acquisition Partner - paul.smith@external.wolt.com
Please note that we do not accept applications sent by mail. You should submit your application through our careers website!
Apply now

As a Marketing Automation Manager, you will focus on enabling and building automations globally for Wolt Merchants, Wolt for Work and Wolt Drive prospects, users and accounts. The main goal is to help local markets acquire, onboard, retain and engage different partners across Wolt' B2B offerings.You will partner with various global teams including product, analytics and egineering to develop our email marketing capabilities, making sure we have the right infrastructure and data setup to support marketing and business goals. You will also own conceptualizing, creating, running and improving best-in-class innovative automated campaigns.Being part of the HQ Marketing team, you will be responsible for creating a bridge with your local marketing teams to ensure that localisation is integrated into the campaigns. We are looking for a motivated, innovative, analytical person with a passion for data AND marketing, and the soft skills to move mountains, to shape the way we use Marketing Automation for B2B at Wolt in the years to come.&nbsp;What you’ll be doing&nbsp;<ul><li>Own all automated campaigns across merchants, Wolt for Work and Wolt Drive - globally, ensuring they are implemented efficiently and with best practices built in.&nbsp;</li><li>Map, structure and lead data migration projects together with internal and external teams to make sure we have the best setup to support marketing automation at scale, globally.</li><li>Continuously optimise and improve communications across email, push and in-app notifications.</li><li>Work closely with product, legal and operations team internationally, across multiple business units to ensure we have the necessary data points and are aware of changes that will affect marketing automation campaigns.</li><li>Set KPIs across all automations and develop monthly reports on activities and tests that can be presented to operational teams against these KPIs and wider company objectives.</li><li>Coordinate all campaign-related activities with the responsible local stakeholders, e.g. planning, segmentation, localization, setup and campaign evaluation.</li><li>Ideate, develop and build automated, multi-touch programs across the lifecycle from prospect to customer, to reduce manual effort.&nbsp;</li><li>Create A/B testing cycles to maximise campaign performance.</li></ul>Our humble expectations<ul><li>You have at least 4 years of experience working in marketing automation or marketing operations, preferably in a B2B Tech, SaaS, eCommerce or similar industries.</li><li>An expert in email best practices for email creatives, templates, metrics and associated KPIs, segmentation, dynamic content, and testing methodologies.</li><li>Strong technical understanding of data platforms, marketing software and CRM tools.</li><li>Comfortable tackling data challenges with technical teams.</li><li>Experienced at delivering automated lifecycle campaigns at scale across multiple countries.</li><li>Has an understanding of acquisition funnels and how to build communications around different stages.</li><li>Proven experience working across multiple business units with a variety of stakeholders.</li><li>Strong analytical skills and confidence in working with data and engineering teams.</li><li>Proven experience in delivering creative campaigns in a fast-paced environment.</li><li>Experience in creating communication plans for different marketing channels.</li><li>Eager to learn and thrives in a dynamic, constantly changing environment.</li><li>B2B Marketing automation/operation experience - a must.</li><li>Previous experience with Iterable/Braze/CleverTap/HubSpot is preferred.</li><li>Previous experience in food delivery, on-demand delivery or e-commerce is a strong plus.</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Along with a competitive salary and benefits, you will also be eligible for our stock option plan.You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.If you have any further questions about the position, you can turn to: Paul Smith, Talent Acquisition Partner - paul.smith@external.wolt.comPlease note that&nbsp;we do not accept applications sent by mail. You should submit your application through our careers website!Apply now

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Job Openings - Ελλάδα

(4051 Results)

On Site

Wolt Greece

shift lead - wolt market glyfada

Γλυφάδα

Wolt Greece

store manager (wm)

Ελλάδα

Wolt Greece

store operations associate - marousi

Μαρούσι

Wolt Greece

support associate

Θεσσαλονίκη

Wolt Greece

wfm specialist

Αττική

Wolt Greece

workforce management regional scheduling lead, south

Αττική

Wolt Greece

store operations associate - glyfada

Γλυφάδα

Wolt Greece

regional hr operations specialist (med)

Αθήνα

Wolt Greece

store operations associate - piraeus

Πειραιάς

Wolt Greece