Ναυτιλία

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Εμπόριο Λιανικής

Αερομεταφορές

Χρηματοοικονομικά

Πληροφορική

Αποθήκη / Logistics

Εστίαση

Άλλο

Διοίκηση Επιχειρήσεων

ΜΜΕ / Social Media

Κέντρο Εξυπηρέτησης / Call Center

Γραμματειακή Υποστήριξη

Ανθρώπινο Δυναμικό / HR

Φροντίδα Κτιρίων / Σπιτιών

Νομικές Υπηρεσίες

Προσωπικό Ασφαλείας

Τέχνες / Πολιτισμός

LastWeek

LastThreeDays

Today

Aoristou

FullTime

OnSite

Based in Aspropyrgos, Attiki and reporting directly to the company’s COO, this role focuses on IT support, ERP system (SoftOne) management, and business reporting using data analytics. The successful candidate will collaborate with an external IT partner and internal teams to ensure smooth system operations, security, and accurate business reporting.Key activities and responsibilities of this role include:<ul><li>Managing and maintaining the ERP system (SoftOne), ensuring smooth functionality and resolving user concerns</li><li>Analyzing data from the ERP system to provide actionable insights on department performance and overall business efficiency</li><li>Developing and maintaining business reports for all departments using SQL, BI tools, and Power BI</li><li>Implementing and optimizing data analytics solutions to improve reporting accuracy and decision-making</li><li>Collaborating with an external IT service provider to ensure effective system support and troubleshooting</li><li>Providing IT support to company users, troubleshooting hardware, software, and network issues</li><li>Monitoring and enhancing IT security measures to protect company data and infrastructure</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Degree, diploma, or certification in Computer Science, Statistics, Information Technology, or a related field</li><li>Hands-on experience with ERP systems, particularly&nbsp;SoftOne</li><li>Proficiency in SQL, Power BI, and Excel for data analysis and reporting</li><li>Understanding of IT security best practices and system administration</li><li>Completed military obligations (if applicable)</li></ul>Core competencies of a successful candidate:<ul><li>Attention to detail and accuracy in data and reporting</li><li>Analytical mindset with problem-solving skills</li><li>Effective collaboration with different departments</li><li>Strong organizational and time management abilities</li><li>Commitment to high-quality, results-driven work</li></ul>

ERP & IT Support Analyst int-0283

The&nbsp;CRM &amp; Salesforce Specialist&nbsp;is responsible for the development and execution of the company’s CRM strategy.This role has a critical scope role in managing and optimizing Customer Relationship Management (CRM) systems, by leveraging Salesforce, to enhance customer engagement, improve sales processes, and drive organizational growth.Responsibilities:<ul><li>Develop and execute CRM campaigns using Salesforce, aligning with SKY Express’s business objectives.</li><li>Segment customers based on behavior and preferences for targeted communications.</li><li>Implement customer journeys and automated workflows to increase retention and conversion.</li><li>Ensure seamless integration of Salesforce with other platforms, maintaining data accuracy and compliance.</li><li>Conduct A/B tests and optimize campaigns based on performance.</li><li>Analyze and report on campaign KPIs, using insights to inform ongoing strategy.</li></ul>Competences:<ul><li>Strong analytical skills with attention to detail and data accuracy.</li><li>Effective communication skills.</li><li>Ability to collaborate across teams.</li><li>Project management skills</li></ul>Requirements:<ul><li>Bachelor’s degree in Marketing, Business Administration, Engineering, or a related field.</li><li>2+ years of CRM experience with deep expertise in Salesforce.</li><li>Background in digital marketing, customer segmentation, and retention strategies.</li><li>Knowledge of MS Office.</li><li>Fluency in Greek and English (oral and written).</li></ul>Preferrable Qualifications:<ul><li>Knowledge of HTML, CSS, or SQL.</li><li>Experience with A/B testing.</li><li>Previous experience in the airline or travel sector.</li></ul>Benefits:<ul><li>Development plan opportunities within the company.</li><li>Health &amp; Medical Private Insurance.</li><li>Travel benefits on SKY express flights (including a’ grade family members).</li></ul>About SKY express:We are the Greek multi-awarded airline for excellence and innovation in Europe, which is redefining the landscape of aviation. With Greece’s youngest fleet and the addition of two new AIRBUS A320 neo and four new ATR 72-600 in 2024, at SKY express we keep connecting people,businesses, and dreams wherever we fly.SKY express has been recognized with two prestigious ERA awards for its remarkable work in innovating and excelling in the aviation. More specifically SKY express has been awarded:• The ERA Airline Excellence Award 2023• The ERA Innovation Airline Award 2023At SKY express, we are on a mission to turn everyday flying into a modern, comfortable, and tailormade experience, that fits all our passengers’ needs.We can’t wait to have you on board on this new remarkable journey!Applicants’ personal data will be used for recruitment purposes only and applications will be treated as strictly confidential.Please note that only shortlisted candidates shall be contacted.

CRM & Salesforce Specialist

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erp & it support analyst int-0283

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crm & salesforce specialist

SKY express