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Our client, a key player in the Power &amp; Utilities sector, is embarking on a large-scale digital transformation, aiming to modernize and standardize IT &amp; OT applications across its production sites in Greece. This initiative focuses on boosting productivity, strengthening security operations, optimizing costs, and establishing centralized IT application management.We are looking for a&nbsp;Project Manager&nbsp;to spearhead this transformation. The ideal candidate is well-versed in Agile methodologies, software development life cycles, and has a proven history of successfully delivering complex digital projects. #LI-DNIResponsibilities<ul><li>Lead and oversee the implementation of IT services across multiple production sites</li><li>Drive the modernization and standardization of IT &amp; OT applications</li><li>Analyze the current IT landscape, categorize applications, and define transformation strategies</li><li>Manage cloud migration and digitalization initiatives for critical applications</li><li>Provide hands-on training and ongoing support for on-site teams</li><li>Collaborate closely with stakeholders, vendors, and internal teams to align project objectives</li><li>Lead additional transformation efforts aimed at cost optimization, security enhancement, and service improvement</li></ul>Requirements<ul><li>9+ years of project management experience</li><li>Strong ability to engage with Director-level and C-suite stakeholders</li><li>Expertise in Agile frameworks and digital transformation projects</li><li>Experience in the Power &amp; Utilities sector is highly desirable</li><li>Solid understanding of modern technology stacks</li><li>Proven leadership in building and managing high-performance teams</li><li>Willingness to travel occasionally to power plant locations across Greece</li><li>Proficiency in English (B2+) and Greek</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

Project Manager

We are seeking a motivated Project Manager to support the delivery of complex projects within the energy sector, particularly in Oil &amp; Gas and Renewable Energy industries. As part of the organization’s ongoing transformation journey, Project Manager focuses on supporting the implementation of modernization and digital initiatives using off-the-shelf software solutions.The role requires a strong foundation in project management, technical knowledge in mechanical or industrial engineering, and the ability to manage tasks in a dynamic, multi-vendor environment.Regular travel and on-site work at client locations in Aspropyrgos, West Attica region, are essential components of this position.The remote option applies only to the Candidates who will be working from any location in Greece. #LI-DNIResponsibilities<ul><li>Support the planning, execution, and tracking of projects to ensure goals, timelines, and budgets are met</li><li>Assist in managing the delivery of third-party software solutions, ensuring alignment with project requirements</li><li>Maintain and execute the communication plan, keeping stakeholders informed of project progress and key updates</li><li>Help identify risks, track deliverables, and manage acceptance processes under the guidance of senior team members</li><li>Collaborate with internal and external stakeholders to address challenges and ensure smooth project execution</li><li>Leverage technical knowledge in mechanical or industrial engineering to effectively engage with technical teams</li><li>Contribute to reporting project status to stakeholders at various levels</li></ul>Requirements<ul><li>1–3 years of experience in project management, preferably in IT or industrial projects</li><li>Basic knowledge of project management standards (e.g., PMI, PRINCE2) and tools</li><li>Experience working with external vendors or contractors is a plus</li><li>Background in mechanical or electrical engineering, with some exposure to industrial projects preferred</li><li>Strong communication and interpersonal skills</li><li>Fluency in Greek (mandatory) and English (minimum B2+ level)</li><li>Willingness to learn and grow in a fast-paced environment</li><li>Familiarity with Agile methodologies (e.g., Scrum, Kanban) is a plus</li><li>Strong organizational skills and attention to detail</li></ul>We offer<ul><li>For you:</li><li>Paid annual vacation</li><li>Paid sick leave days</li><li>Private health insurance</li><li>Stable income</li><li>Meal and home office compensation</li><li>For your comfortable work:</li><li>Remote and hybrid work opportunities</li><li>Corporate laptop</li><li>Possibility to work on your own device</li><li>Free licensed software</li><li>Relocation opportunities</li><li>Free wellbeing activities</li><li>For your growth:</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Free trainings for technical and soft skills</li><li>Free access to LinkedIn Learning platform</li><li>Free access to internal and external e-Libraries</li><li>Certification opportunities</li><li>Language courses</li><li>Internal technical and non-technical communities</li><li>Possibility to contribute in internal, opensource products</li></ul>EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.

The candidate will be responsible for the Service Management of&nbsp;ICT services and contracts.Duties &amp; responsibilities<ul><li>Responsible for the overall service management and reporting in line with the contractual SLA/KPIs</li><li>Lead internal teams and sub-contractors in case of crisis incident</li><li>Incident management and Change management processes</li><li>Manage &amp; schedule status meetings with internal teams, vendors, stakeholders, and the customer</li><li>Managing, defining, and monitoring all ITSM processes per contract</li><li>Service monitoring and improvement by interacting with delivery teams</li><li>Presenting the monthly contract reports&nbsp;to customer</li><li>Propose proactive measures for service level improvement</li></ul>Required Skills<ul><li>BS/BEng Degree in a related field such as Computer Science or Electrical Engineering</li><li>3+ years of experience in a customer facing project/program delivery leadership role</li><li>Very good written and verbal communication, time management and organizational skills</li><li>Communication and presentation skills</li><li>Self-motivated, multitasking, reliable to deliver on time, able to work in a fast-paced work environment</li><li>Comprehensive understanding of IT standard SLAs and KPIs</li><li>Very good knowledge of IT services contracts</li></ul>Preferred Skills<ul><li>ITIL intermediate level or practitioner certification</li><li>Agile certifications</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

ICT Service Manager

The candidate will be part of the&nbsp;ICT Consulting and Solution Management team, focusing on&nbsp;eHealth IT solutions. They will contribute to the&nbsp;digital transformation&nbsp;of the healthcare sector by designing and delivering cutting-edge IT solutions that enhance interoperability, data security, and patient care efficiency. This role involves consulting services, solution architecture services.Duties &amp; responsibilities<ul><li>Designs, analyzes, and implements&nbsp;advanced&nbsp;eHealth IT solutions, ensuring scalability, interoperability, security, and compliance with healthcare regulations such as&nbsp;GDPR and HL7</li><li>Owns end-to-end the technical solution, ensuring seamless integration of services and applications</li><li>Provides consulting services&nbsp;to healthcare providers on IT infrastructure and digital health solutions</li><li>Leads the design and execution&nbsp;of IT projects focused on&nbsp;clinical data exchange, patient management systems, and healthcare analytics</li><li>Collaborates with stakeholders&nbsp;including&nbsp;healthcare professionals, IT teams, and regulatory bodies&nbsp;to address project risks, blockers, and future enhancements</li><li>Presents solution architectures&nbsp;that align with healthcare standards (e.g.,&nbsp;FHIR, HL7, DICOM, SNOMED CT)</li><li>Conducts technical workshops and Proof of Concepts (PoCs)&nbsp;to demonstrate the feasibility and value of IT solutions</li></ul>Required Skills<ul><li>BS/MS Degree in Computer Science or Electrical Engineering</li><li>2-4 years of experience in&nbsp;designing and delivering eHealth IT solutions&nbsp;(EHRs, HIE, PACS, LIS etc)</li><li>3+ years of experience in&nbsp;healthcare interoperability projects&nbsp;(APIs, Web Services,&nbsp;FHIR, HL7, REST)</li><li>Experience with&nbsp;medical data security and compliance&nbsp;(GDPR)</li><li>Strong knowledge of&nbsp;Java-based web applications&nbsp;and software development</li><li>Excellent&nbsp;communication skills&nbsp;with the ability to engage technical and non-technical stakeholders</li><li>Ability to&nbsp;analyze complex IT challenges&nbsp;and propose innovative, scalable solutions</li></ul>Preferred Skills<ul><li>Knowledge of&nbsp;public cloud solutions</li><li>Understanding of&nbsp;Big Data and AI applications</li><li>Certification in&nbsp;TOGAF, ITIL, or Agile/DevOps methodologies</li><li>Familiarity with&nbsp;FHIR, SNOMED CT, LOINC, and other healthcare data standards</li><li>Familiarity with&nbsp;network infrastructure&nbsp;and IT networking standards</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

ICT Consultant & Solution Architect

As a member of the&nbsp;Mediation Systems team,&nbsp;the candidate will be responsible for designing, developing, and maintaining Mediation software systems and applications under his organizational unit accountability.Duties &amp; responsibilities<ul><li>Analysis and design based on technical and commercial requirements.&nbsp;</li></ul>−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaboration with the team to understand project needs.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conversion of requirements into technical specifications for Mediation systems.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Writing technical documentation.&nbsp;<ul><li>Implementation and certification of solutions in Mediation systems (Telecom Mediation, Privacy Ingestion Layer)&nbsp;</li></ul>−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Implementation and configuration of the systems.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tests design and execution to evaluate system functionality.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensuring quality assurance.−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organizing the deployment of solutions into production environments according to internal procedures.&nbsp;<ul><li>Maintenance and support of production Mediation systems.</li></ul>−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providing technical support to the team and other departments.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handling critical issues and ensuring the smooth operation of the system.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identifying and fixing bugs.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organizing and executing system upgrades.&nbsp;<ul><li>Compliance with Standards and Security</li></ul>−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensuring that systems meet security standards, sensitive data protection, and regulatory compliance.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring and implementing international telecommunications standards (3GPP, GSMA, etc.).&nbsp;<ul><li>Coordination and management of external teams&nbsp;</li></ul>−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participating in meetings to coordinate activities of partners and vendors.&nbsp;−&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring and ensuring the quality of deliverables from partners and vendors.&nbsp;Required Skills<ul><li>Bachelor’s or Master degree (or equivalent) in Computer Science or a related field</li><li>At least 3 years of experience as an IT engineer</li><li>Experience in one or more programming languages, such as&nbsp;Java or Python</li><li>Experience in Relational Databases, SQL and PL/SQL (Oracle or MySQL DB)</li><li>Knowledge of Software Development methodologies (Waterfall, Agile) and the Software Development Lifecycle overall</li><li>Familiarity with Linux operating systems (Red Hat, Ubuntu etc.)</li><li>Experience in writing unit tests and conducting debugging to ensure the reliability and quality of software</li><li>Strong problem-solving skills to analyze complex issues, identify root causes, and implement effective solutions</li><li>Awareness of security best practices including encryption, authentication, and authorization mechanisms, to build secure software</li><li>Effective communication skills to collaborate with cross-functional teams, gather requirements</li><li>Commitment to continuous learning and staying updated with evolving technologies and best practices in software engineering</li><li>Familiarity with DevOps practices and tools, including CI/CD pipelines, containerization (e.g., Docker), and orchestration (e.g., Kubernetes) will be considered a plus</li><li>Ability to create clear and concise documentation for code, APIs, and software design</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Software Engineer

We're seeking an experienced&nbsp;Product Owner&nbsp;[IT-Commercial Telecommunications domain] to join one of our&nbsp;agile teams. In this role, you'll be responsible for driving the strategy and development of a commercial domain telecom products portfolio, ensuring we deliver innovative solutions that meet the evolving needs of our external partners and enterprise customers. You will work closely with an agile delivery team being the “voice of the customer”, ensuring the needs of the end-user are incorporated into the value stream from design to deployment.Duties &amp; responsibilities<ul><li>Partner with the commercial product management team and stakeholders to translate product strategy and problem-solving into a detailed, prioritized backlog of user stories</li><li>Own the product roadmap for our commercial telecommunications offerings, including voice, data, and infrastructure services</li><li>Manage the execution of the value stream product features and delivery roadmap</li><li>Collaborate with external and enterprise clients to understand market demands and identify new opportunities</li><li>Define and prioritize product features based on business value, market research, and stakeholder input</li><li>Work closely with technology stakeholders (e.g., Systems Architects, Network, etc) to deliver solutions using agile methodologies</li><li>Manage the product backlog, write detailed user stories, and ensure clear acceptance criteria</li><li>Collaborate with Scrum Master to ensure the work managed by the teams achieves the highest value relative to the needs priority of the business</li><li>Drive the execution of user acceptance testing (UAT) activities with support from business and technology team members</li><li>Seek and improve processes across the entire product and delivery team</li><li>Monitor product performance metrics and drive continuous improvement initiatives</li><li>Develop business cases and ROI analyses for new product initiatives</li></ul>Required Skills<ul><li>Bachelor's degree in Business, Engineering, Telecommunications, or related field</li><li>3+ years of product management experience in telecommunications</li><li>Strong understanding of telecommunications technologies, protocols, and industry standards</li><li>Experience with telecommunications core business such as voice, data, and network services</li><li>Proven track record of successful product launches in the telecom sector</li><li>Strong knowledge of agile methodologies and experience working with JIRA or similar tools</li><li>Excellent analytical and problem-solving skills</li><li>Outstanding communication and presentation abilities</li><li>Experience with international telecommunications regulations and compliance</li></ul>Preferred Skills<ul><li>Certifications in Product Management or Agile methodologies (CSPO, PMI-ACP)</li><li>Experience with API products and telecommunications platforms</li><li>Software development / domain expertise in at least one of the following areas: J2EE, KAFKA administration, Oracle/Mongo Databases, Java (e.g. SpingBoot), Jenkins, Jira, SIEBEL CRM</li><li>Knowledge of SDN/NFV technologies</li><li>International work experience in telecommunications</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

IT Product Owner

As a member of the Workplace support Services team the candidate will be part of the Single Point of Contact (SPOC) for all the offered IT services to Customers.Duties &amp; responsibilities<ul><li>Incident management (in 24x7 shifts)</li><li>Record, prioritize and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible</li><li>Assign unresolved Incidents to appropriate Tier 2 Support Group</li><li>Monitor SLA’s</li><li>Keep users informed about their&nbsp;Incidents ’ status at agreed intervals</li><li>Provide 1st level support to end users (via application consoles and Remote Assistance) related to computer systems, software, hardware and Mobile devices.</li><li>User management through tools like Active Directory</li><li>Resolve network issues (LAN, WAN, VPN)</li><li>Resolve software issues (install drivers, software settings, printers etc)</li><li>Provide end user guidance on programs and applications (How to)</li><li>Organize calls between involved teams</li></ul>Required Skills<ul><li>Bachelor’s degree (or equivalent) in Computer Science or a related field</li><li>Experience of Microsoft Active Directory, Microsoft Exchange Server Management, Microsoft Windows – Servers, Mac OS</li><li>Experience using the Microsoft Office 365 Suite (e.g., MS WORD, EXCEL, PowerPoint, Outlook, Teams, Sharepoint)</li><li>Good understanding of computer systems, mobile devices and other tech products</li><li>Proven ability to collect, examine, and analyze data from a variety of sources and offer solutions</li><li>Excellent interpersonal skills, including working with staff to explain and resolve difficult technical situations</li><li>Excellent oral and written communication skills, including high proficiency in the English language</li><li>Ability to work under pressure and recognize the importance of teamwork in the support environment​</li><li>Ability to learn quickly</li></ul>Preferred Skills<ul><li>ITIL qualification (preferable but not essential)</li><li>2 years previous IT Service Desk</li><li>Ability to manage complex projects and resolve complex issues</li><li>Ability to take initiatives</li><li>Experience with reporting tools</li></ul>

IT Service Desk Technician

As a Mobile End-to-Εnd System / Core Network Senior Engineer, you will be part of a very competent team that designs, develops and is responsible for the lifecycle of a pan-European mobile network. You will be stationed in Athens, Greece and interact with a local and an international team.&nbsp;Duties &amp; ResponsibilitiesYou will take part in the following System/Core activities:<ul><li>Network Architecture &amp; Design</li><li>Network Configuration &amp; Development</li><li>Modernization/Evolution</li><li>Solution Designs</li><li>Project Management of SW Upgrades/Patches</li><li>HW/SW Acceptance Activities</li><li>Liaising with Supplier on Technical Activities</li></ul>&nbsp;Required skills<ul><li>BS/MS degree in Electrical Engineering or Telecommunications</li><li>Very good knowledge of Mobile Core Networks</li><li>Good end-to-end knowledge of mobile networks</li><li>Very good knowledge of Routing &amp; Switching</li><li>At least 5 years of working experience in the Telecoms sector</li><li>Very good knowledge of English language (at least B2 in verbal/writing abilities)</li><li>Very good technical writing skills (in Greek and English)</li><li>Analytical thinking</li><li>Target-orientation</li><li>Demonstration of professionalism, positive attitude and team spirit</li><li>MS Office applications experience</li><li>Capability of working under pressure</li><li>Project management skills</li></ul>&nbsp;Preferred skills<ul><li>Working experience at a Mobile Network Operator</li><li>Experience in end-to-end System Engineering</li><li>Knowledge of:</li><li>IP Protocols</li><li>Services over IP</li><li>Policy and Charging Control</li><li>Network Security</li><li>Cisco Routers/Switches</li><li>Cloudification</li><li>QoS</li><li>Very good skills in the development and delivery of technical presentations</li></ul>

Mobile End-to-Εnd System / Core Network Senior Engineer

As a member of the Workplace support Services team the candidate will be part of the Single Point of Contact (SPOC) for all the offered IT services to Customers.&nbsp;Duties &amp; responsibilities<ul><li>Incident management (in 24x7 shifts)</li><li>Record, prioritize and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible</li><li>Assign unresolved Incidents to appropriate Tier 2 Support Group</li><li>Monitor SLA’s</li><li>Keep users informed about their&nbsp;Incidents ’ status at agreed intervals</li><li>Provide 1st level support to end users (via application consoles and Remote Assistance) related to computer systems, software, hardware and Mobile devices.</li><li>User management through tools like Active Directory</li><li>Resolve network issues (LAN, WAN, VPN)</li><li>Resolve software issues (install drivers, software settings, printers etc)</li><li>Provide end user guidance on programs and applications (How to)</li><li>Organize calls between involved teams</li></ul>&nbsp;Required&nbsp;Skills<ul><li>Bachelor’s degree (or equivalent) in Computer Science or a related field</li><li>Excellent oral and written communication skills in the&nbsp;Spanish language</li><li>High proficiency in English</li><li>Experience of Microsoft Active Directory, Microsoft Exchange Server Management, Microsoft Windows – Servers, Mac OS</li><li>Experience using the Microsoft Office 365 Suite (e.g., MS WORD, EXCEL, PowerPoint, Outlook, Teams, Sharepoint)</li><li>Good understanding of computer systems, mobile devices and other tech products</li><li>Proven ability to collect, examine, and analyze data from a variety of sources and offer solutions</li><li>Excellent interpersonal skills, including working with staff to explain and resolve difficult technical situations</li><li>Ability to work under pressure and recognize the importance of teamwork in the support environment​</li><li>Ability to learn quickly</li></ul>&nbsp;Preferred Skills<ul><li>ITIL qualification (preferable but not essential)</li><li>2 years previous IT Service Desk</li><li>Ability to manage complex projects and resolve complex issues</li><li>Ability to take initiatives</li><li>Experience with reporting tools</li></ul>

IT Service Desk Technician (Spanish Speaker)

As a member of a team of experienced cybersecurity engineers the candidate will focus on implement and support Cyber security solutions and services.Duties &amp; responsibilities<ul><li>Implementation of cyber security services and solutions (on-prem and cloud) such as&nbsp;WAF /&nbsp;SIEM /&nbsp;DDoS Protection /&nbsp;Vulnerability Management /&nbsp;EDR / Cloud Security / PAM</li><li>Monitoring the availability and support all IT security systems and services</li><li>Monitoring the capacity of security systems &amp; supporting infrastructure and project future capacity</li><li>Set Security Requirements in projects and infrastructure, identify security gaps and proactively propose remedies to mitigate them</li><li>Provide secure design, implementation, and testing standards tailored to specific technical platforms and projects</li><li>Complete projects and tasks on an as needed basis</li></ul>Required Skills<ul><li>Bachelor’s degree in computer science, Telecommunications or a related subject</li><li>In depth hands-on experience with IT systems and integrations in physical, virtual and cloud instances operating with Linux/Unix, Windows Server, VMware and/or&nbsp;Hyper-v technologies</li><li>Technical knowledge and understanding in every layer (Operating System, Database, Application and Networking)</li><li>Experience effectively prioritizing workload to meet deadlines and work objectives</li><li>Good communication and presentation skills as well as demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience</li><li>Consultant mindset, commitment to teamwork, and having customer experience as top priority</li></ul>Preferred Skills<ul><li>2 years working experience in Cyber Security</li><li>Security certifications such as CISSP, CISM, CEH, OSCP, CRTP, CRTE, etc.</li><li>Cloud security specialization</li><li>Security engineer experience</li><li>SIEM experience</li><li>Technical knowledge or hand-on experience of Cloud security</li><li>Technical knowledge and understanding of network topologies and access control reviews</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:Your benefits<ul><li>Competitive remuneration package</li><li>Cafeteria benefits</li><li>Company Mobile &amp; Device Subsidies</li><li>Fixed telephony, Internet &amp; COSMOTE TV Packages</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li><li>Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li><li>Wellness and sports activities, dietician appointments, medical check-ups, etc.</li><li>OTE Group psychological service</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

ICT Security Engineer

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