Πληροφορική

Τηλεπικοινωνίες

LastWeek

LastThreeDays

Today

Aoristou

FullTime

Hybrid

OnSite

Μanage and initiate continuous operation improvements to verify and improve operational effectiveness of CRM services.&nbsp;Key Accountabilities:&nbsp; • &nbsp; &nbsp;Administrate, configure and monitor CRM applications, ensuring system’s integrity • &nbsp; &nbsp;Act as second level support, processing incoming incidents, problems and requests through Service Desk ensuring alignment with business users • &nbsp; &nbsp;Perform health and quality checks to verify operational excellence • &nbsp; &nbsp;Collaborate with vendors and CRM delivery teams in the development and deployment of new functionalities • &nbsp; &nbsp;Ensure operations related activities are performed in compliance with company processes and regulationsWho you are• &nbsp; &nbsp;At least 3 years of professional experience in a relevant role • &nbsp; &nbsp;Bachelor’s Degree in Computer Science or Engineering. Master’s Degree will be considered an asset. • &nbsp; &nbsp;Strong experience with Siebel CRM and Oracle SQL (relevant certifications for Siebel CRM will be considered a plus) • &nbsp; &nbsp;Capable to understand the technical aspect of complex systems with strong analytical and problem-solving skills&nbsp; • &nbsp; &nbsp;Ability to influence, mentor, and collaborate with agile development teams&nbsp; • &nbsp; &nbsp;Self – motivated with strong time-management skills and the ability to juggle multiple balls&nbsp; • &nbsp; &nbsp;Excellent written and verbal communications skills in Greek &amp; English, with both technical and business audiences &nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

CRM Support Engineer

Mission of the Modernization Domains Centre of Excellence (CoE) is to define, prioritize and deliver the commercial and technical roadmap of the organization. As a Domain Architect (UIM) you will have a key role to Vodafone IT strategy, you will be responsible for the architectural design of a specific domain and contribute on the systems roadmap as well as consulting upon uplift and modernization projects.&nbsp;More specifically you will:&nbsp;<ul><li>Participate in PI planning, collaborate with other architects, product owners, and teams during the event to provide architectural guidance and help prioritize features/tasks.  Participate in end-to-end technical architecture across all related systems. Ensure that the architectural vision aligns with the organization's goals and is integrated into the planning process.  &nbsp;</li><li>Develop and maintain the overall system architecture, prepare the Low-Level design for his domain. Collaborate closely with other technical teams, (Vodafone, SIs) to deliver solutions on time/budget/scope/quality.  Offer technical leadership to development teams by providing guidance on best practices, coding standards, and ensuring architectural integrity. Help resolve technical issues and challenges that arise during development and testing. &nbsp;</li><li>Participate in inspect and adapt workshops to gather feedback and identify areas for improvement in the architecture and development processes. &nbsp;</li></ul>Who you are<ul><li>At least 2 -3 years of similar experience with strong background in application design, development &amp; architecture in Oracle UIM  &nbsp;</li><li>Experience in delivering complex solutions in OSS area in a matrix environment  &nbsp;</li><li>Good understanding of integration/API technologies and web service standards. (i.e., WSDL, REST, SOAP) &nbsp;</li><li>Good understanding of open APIs (TM Forum). &nbsp;</li><li>Experience in database technologies &nbsp;</li><li>Knowledge of Java, UNIX shell scripting, UNIX operating systems &nbsp;</li><li>Demonstrated in-depth knowledge of Telecom industry &nbsp;</li><li>Higher education in Computer Science, Engineering or a relevant field &nbsp;</li><li>Agile methodology and/or Scaled Agile Framework (SAFe) &nbsp;</li><li>Ability to influence and collaborate with other teams  &nbsp;</li><li>Solid analytical, methodical and problem-solving skills  &nbsp;</li><li>Excellent written and verbal communication skills in both Greek &amp; English&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

UIM Domain Architect

The role of IT Product Manager is 100% dedicated to the work related to a specific value stream, overseeing the roadmap of the value stream and ensuring the build in quality of the product (processes, documentation). The role is responsible to bridge the gap between teams, internal development organization and variety of customers.&nbsp;&nbsp;More specifically you will:&nbsp;<ul><li>Oversee the value stream program execution &nbsp;</li><li>Design solution &amp; context to ensure solution fit to wider product family contest – in the context of product requirements &nbsp;</li><li>Align effectively the backlog among squads, participating in the value stream &nbsp;</li><li>Create, improve and establish product management and development processes &nbsp;</li><li>Build and align the program backlog of Epics, prioritize Epics across delivery teams to achieve business objectives and manage dependencies across teams &nbsp;</li><li>Establish and monitor value stream OKRs and KPIs &nbsp;</li><li>Participate in PI planning with other Product Owners making sure that mid to long term product requirements are considered &nbsp;</li><li>Participate in Squad reviews, Program Demos and Program Retrospectives sessions&nbsp;</li></ul>Who you are<ul><li>MSc or BSc in Computer Science, Information Systems&nbsp;</li><li>3+ years of experience in developing a product and managing all aspects throughout its lifecycle &nbsp;</li><li>Strong technical background and knowledge of the software application industry and services &nbsp;</li><li>Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget &nbsp; &nbsp;</li><li>Proven ability to read a business document and translate it into high level technical requirements &nbsp;</li><li>Strong stakeholder management, facilitation and organization skills&nbsp;</li><li>Strong communication, analytical and logical reasoning skills&nbsp;</li><li>Ability to influence, mentor, and collaborate with multi-disciplinary teams&nbsp;</li><li>Self – motivated with strong time-management skills and the ability to juggle multiple balls &nbsp;</li><li>Experience working with agile methodologies and apply agile ways of working is strongly preferred &nbsp;&nbsp;</li><li>Excellent written and verbal communication skills, in both Greek &amp; English and with both technical and business audiences&nbsp;</li><li>JIRA/Confluence, MS Project, or equivalent experience is preferred&nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive pay, bonus &amp; remuneration package&nbsp;</li><li>Private Health &amp; Medical Insurance &nbsp;</li><li>Hybrid way of working: a blend of remote and office-based working, including the option to work up to 20 days from abroad&nbsp;</li><li>Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp;</li><li>Unlimited access to learning resources and trainings&nbsp;</li><li>Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp;</li><li>Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp;</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp;</li><li>Needless to say, we cater for your communication wherever you are&nbsp;</li><li>Office amenities (subject to the office location): such as restaurant, gym and parking&nbsp;</li><li>Special employee offers and discounts</li></ul>

IT Product Manager

The main purpose of the role is to ensure that the agreed-on strategic themes, standards and principles of IT strategy and architecture are realized and adhered to through the major initiatives executed in market.&nbsp;&nbsp;More specifically you will:&nbsp;<ul><li>Create architecture impact assessments and develop transition plans for implementation of target architectures.&nbsp;</li><li>Provide technology governance to ensure that solutions are aligned to the global IT and business strategies and identify opportunities for re-use of solutions across markets &nbsp;</li><li>Prepare and coordinate the Digital &amp; IT architecture roadmap &nbsp;</li><li>Drive design, engineering, reuse, application of patterns, and create Enabler Epics for the architectures that comprise the solutions in a portfolio&nbsp;</li><li>Support Solution Architects to deliver the designs in complex projects&nbsp;</li><li>Work along with Business Architect and business stakeholders to clarify high level requirements and capability gaps&nbsp;</li><li>Steering and talking with stakeholders across the organization to define technology change based on strategy&nbsp;</li><li>Participate in the Digital &amp; IT Architecture Review Board for the categorized complex architecture initiatives to enable Architecture’s decision making&nbsp;</li><li>Facilitate and run experience &amp; knowledge share sessions for all levels in the organization&nbsp;</li></ul>Who you are<ul><li>Strong experience in designing and integrating BSS/OSS systems&nbsp;</li><li>Expertise in API management, data governance, system integration, and orchestration&nbsp;</li><li>Ability to govern architecture assets &amp; specifications, risks &amp; issues and dependencies to influence roadmap execution&nbsp;</li><li>Influence strategy definition and its execution through the delivery of an architectural roadmap, while gaining influence at senior and technical expert levels across IT and Group functions&nbsp;</li><li>Experience with Cloud Architecture and DevOps concept &nbsp;</li><li>Excellent communication and interpersonal skills in both written and spoken Greek and English.&nbsp;</li><li>Academic Degree qualified&nbsp;</li><li>Experience with Digital &amp; IT Enterprise Architecture&nbsp;</li><li>Experience of Agile Way of Working with good knowledge of SAFe and SCRUM&nbsp; &nbsp;</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.What's in it for you•  &nbsp;Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp;&nbsp;Private Health &amp; Medical Insurance &nbsp; • &nbsp;&nbsp;Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •  &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •  &nbsp;Unlimited access to learning resources and trainings&nbsp; •  &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •  &nbsp;Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •  &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •  &nbsp;Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts

Senior Enterprise Architect Ηράκλειο

Senior Enterprise Architect Θεσσαλονίκη

Senior Enterprise Architect

As a PEGA Product Owner you will define and deliver all necessary strategic technological enablers based on native cloud and Open Digital architecture. You will be responsible for creating and maintaining PEGA roadmap, align with Vodafone Group and other squad’s development, to reassure architecture consistency and vision delivery.&nbsp;More specifically you will:&nbsp; • &nbsp; &nbsp;Coordinate with the Tribe Leads and other Product Owners the engineering strategy, roadmap and development based on market needs, competition and group directions &nbsp; • &nbsp; &nbsp;Have end2End accountability for agile development of critical enablers to be used by other squads (e.g. NBAA for Fixed, PEGA for Care etc.) &nbsp; • &nbsp; &nbsp;Prioritize value for Engineering team and be responsible for the creation of product backlog increments (Themes, Epics, user stories)&nbsp; • &nbsp; &nbsp;Manage PEGA roadmap and understand IT &amp; digital strategy, presenting direction and features to relevant teams and stakeholders.&nbsp; • &nbsp; &nbsp;Work closely with Solution Architects on the analysis of features, technical feasibility and incremental delivery of product backlog items (epics, user stories) &nbsp; • &nbsp; &nbsp;Make data driven decisions for backlog prioritization and works with Tribe lead and Agile Portfolio Manager to pick up and plan release dates and manage set expectation for new functionalities delivery &nbsp; • &nbsp; &nbsp;Write highly effective user stories that are actionable by development teams.&nbsp; • &nbsp; &nbsp;Approve the final release plan and accepts all deliverables against defined user stories and acceptance criteria • &nbsp; &nbsp;Defines and tracks Objective Key Results (OKRs) and KPIs as part of the quarterly business reviews (QBR) process&nbsp; • &nbsp; &nbsp;Monitors IT &amp; digital KPIs and prioritize enablers that will ensure speed and availability thresholds are achievedWho you are• &nbsp; &nbsp;MSc or BSc in Computer Science, Information Systems&nbsp; • &nbsp; &nbsp;Experience in developing a product and proven track record for applications launched&nbsp; • &nbsp; &nbsp;Strong technical background and knowledge of the Telco industry and services &nbsp;&nbsp; • &nbsp; &nbsp;Experience working with internal and external business partners, driving and completing concurrent projects on time and within budget &nbsp; • &nbsp; &nbsp;Proven ability to read a business document and translate it into high level technical requirements.&nbsp; • &nbsp; &nbsp;Understanding operations from customer facing functions to back office&nbsp; • &nbsp; &nbsp;Strong communication and logical reasoning skills&nbsp; • &nbsp; &nbsp;JIRA/Confluence, MS Project, or equivalent experience preferred&nbsp;Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you•   Competitive pay, bonus &amp; remuneration package&nbsp; • &nbsp; Private Health &amp; Medical Insurance &nbsp; • &nbsp; Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad&nbsp; •   Remote work equipment to help you create a comfortable, ergonomic workspace at home &nbsp; •   Unlimited access to learning resources and trainings&nbsp; •   Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service &nbsp; •   Spirit of Vodafone Day: one day each quarter dedicated to your personal development&nbsp; •   Extra days off: Vodafone Day, Family Day, Volunteering Day &nbsp; •   Needless to say, we cater for your communication wherever you are&nbsp; • &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking&nbsp; • &nbsp;Special employee offers and discounts&nbsp;

Job Ads Ελλάδα - Page 2

crm support engineer

Vodafone

uim domain architect

Vodafone

uim domain architect

Vodafone

uim domain architect

Vodafone

it product manager

Vodafone

senior enterprise architect ηράκλειο

Vodafone

senior enterprise architect θεσσαλονίκη

Vodafone

senior enterprise architect

Vodafone

product owner κρήτη

Vodafone

product owner

Vodafone