Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Χρηματοοικονομικά

Νομικές Υπηρεσίες

Marketing

ΜΜΕ / Social Media

Επαγγέλματα Υγείας

Ανθρώπινο Δυναμικό / HR

Άλλο

Διοίκηση Επιχειρήσεων

LastWeek

LastThreeDays

Today

Aoristou

Orismenou

Internship

FullTime

OnSite

Hybrid

In this position, you will be responsible for analyzing the performance of BPO vendors to ensure the highest quality of customer experience while supporting stable and efficient operations. You will also play a key role in cross-functional collaboration and problem-solving to support external teams and frontline escalations.&nbsp;Key Responsibilities:Collaborate with internal and external stakeholders to ensure excellent customer supportProvide specialized support for complex issues beyond frontline capabilitiesIdentify and recommend process improvementsParticipate in daily alignmentCommunicate with customers when necessary&nbsp;&nbsp;Requirements<ul><li>2+ years of experience in online customer service or back-office roles</li><li>Strong analytical, prioritization, and active listening skills</li><li>Proficiency in MS Office and G-Suite</li><li>Advanced communication skills</li><li>Availability to work rotating shifts (including weekends and holiday),– with at least 1 weekend off per month)</li><li>Fluency in Dutch or Flemish and English</li></ul>&nbsp;Benefits&nbsp;Hybrid working model (3 days at the office, 2 days from home – flexible scheduling)&nbsp;Dedicated onboarding buddy&nbsp;Competitive salary: €1500–€1650 gross/month (based on experience) x14 salaries/year&nbsp;€90/month net meal allowance&nbsp;Annual performance bonus scheme&nbsp;Private life and health insurance for you and your family&nbsp;Unlimited access to Udemy and ongoing training opportunitiesStart Date:&nbsp;July&nbsp;Make it your Next Job Without Boundaries!

Backoffice Agent- Dutch or Flemish

We are offering a great work experience in Athens, Greece for a role as a Norwegian Customer Advisor.&nbsp;Why a Customer Advisor role is great for your professional and personal development:<ul><li>Live in Athens and embrace multicultural experiences and meet people from all around the world</li><li>Represent a global brand</li><li>Fast-track career development opportunity</li></ul>&nbsp;How your day-to-day in this role would look like:&nbsp;<ul><li>Understand Customers Needs and developing Problem Solving skills</li><li>Provide the best customer experience through Email, Chat or Phone</li><li>Be a specialist in the product/ service you represent</li></ul>RequirementsWhat do you need to be successful at this job?<ul><li>Language Maestro: Fluent in Norwegian, good English</li><li>Tech Savvy: Curious about the latest tech</li><li>Customer Charmer: Experience is a bonus</li><li>Communication Virtuoso</li><li>Empathy Expert</li></ul>BenefitsBy joining this role, this is what you can expect:<ul><li>Joyful and Sunny Athens</li><li>Lots of Fun and Life Experience</li><li>Skyrock Growth with a 12-month renewable contract</li><li>Relocation Package is included:</li><li>Hotel Accommodation for the first 2 weeks</li><li>Support from local real estate agencies to find accommodation</li></ul>

Norwegian Customer Advisor

The Senior Software Engineer is a key member of a cross-functional agile team, responsible for designing, developing, and delivering scalable and secure digital solutions using the Liferay DXP platform. This role bridges the gap between business needs and technical implementation, ensuring high-quality, maintainable code and seamless user experiences across complex enterprise environments.&nbsp;Your day to day will include: <ul><li>Designing&nbsp;and&nbsp;implementing&nbsp;scalable, secure, and high-performance solutions using the Liferay Digital Experience Platform (DXP)</li><li>Collaborating&nbsp;with cross-functional teams to define and deliver product features aligned with business goals</li><li>Leading&nbsp;or&nbsp;mentoring&nbsp;external development teams, ensuring adherence to best practices and architectural standards</li><li>Participating&nbsp;in code reviews to identify bugs and improve overall software quality</li><li>Developing&nbsp;and&nbsp;refactoring&nbsp;existing applications based on architectural evolution, platform roadmap, and security standards</li><li>Documenting&nbsp;software interventions and developments to support effective lifecycle management</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc degree in Computer Science, Information Technology or another relevant field.&nbsp;</li><li>MSc degree is desirable</li><li>Minimum 3 years of experience with Liferay DXP (7.x), including portal development (JSR-286), customization, integration, and basic administration (user/role management, configuration, performance tuning)</li><li>Strong knowledge of Liferay architecture: OSGi modules, Service Builder, theming, permissions framework, and frontend technologies (JSP, AlloyUI, React or other modern JS frameworks)</li><li>Experience on Liferay version upgrades (eg. 7.2 - 7.4)</li><li>Proven experience with Java (8–21+), combining modern features with legacy system support, and solid understanding of Clean Code and Clean Architecture principles</li><li>Hands-on experience with Spring, Hibernate, RESTful APIs, Elasticsearch, and CI/CD tools in high-performance, scalable environments</li><li>Experience deploying and managing Liferay in cloud (AWS, Azure) and on-premises infrastructures</li><li>Be able to provide detailed technical documentation</li><li>Excellent collaboration and communication skills (written and verbal in Greek and English), with experience working in agile development teams</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior Software Engineer (Liferay) (3716)

Join the Digital Experiences Team as Product Owner, where you’ll play a key role in shaping the future of our digital assets. In this role, you'll work closely with stakeholders to identify, analyze, and translate business needs into clear and actionable technical requirements. You'll collaborate with cross-functional development teams to ensure the seamless delivery of high-impact features. Your day to day will include:<ul><li>Receiving business requests and priorities, translating them into functional and technical specifications (SoW), and producing detailed project plans</li><li>Acting as the liaison between business owners, analysts, and developers to clarify requirements and resolve misalignments</li><li>Managing project progress, ensuring timely delivery, testing, and deployment while offering technical insight and clarifications</li><li>Refining and communicating the Product Backlog using Scrum principles to align and synergize diverse business needs</li><li>Segmenting and prioritizing Product Backlog Items, setting milestones to ensure timely and efficient delivery</li><li>Notifying stakeholders of scope or quality risks, such as missing functionality or unspecified SLAs, within project documentation</li><li>Monitoring the operational efficiency and lifecycle of deployed AI solutions, identifying risks, coordinating escalation and maintenance, and routing agreed improvements</li><li>Collaborating cross-functionally with teams, PMO, and vendors to enhance communication, identify dependencies, and resolve conflicts</li><li>Designing efficient applications in cooperation with development teams, aligned with selected methodologies and business goals</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology or equivalent STEM. MSc in relevant topic</li><li>3+ years of experience in digital product development for a digital savvy &amp; product-driven company, in functional or technical analysis</li><li>Sound knowledge of the digital ecosystem, digital functions, and relevant applications</li><li>Experience in project managements tools such as Jira, Confluence, and MS Project</li><li>Experience in negotiating with suppliers and business teams and in the software development lifecycle</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Very good presentation, communication and conflict resolution skills</li><li>Excellent project management abilities</li><li>Hands-on experience with the agile methodology&nbsp;</li><li>Strong analytical, problem solving and organizational skills</li><li>Ability to understand all layers of a product (business, application, infrastructure and network)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Digital Product Owner (3708)

As a Sr. UX Researcher, you will design and conduct user research to uncover actionable insights that inform product decisions, enhance digital experiences, and ensure solutions are grounded in real customer needs, while aligning with the strategic direction of digital propositions.&nbsp;Your day to day will include:<ul><li>Planning and executing qualitative and quantitative research such as activities, interviews, usability testing, surveys, and diary studies</li><li>Synthesizing and communicating research findings into clear, compelling insights and recommendations that inform product design and strategic direction</li><li>Collaborating with designers, analysts, product owners, and stakeholders to align research with business goals</li><li>Contributing to journey mapping, persona development, and experience evaluation with a strong understanding of user behaviors and motivations</li><li>Advocating for user-centered designs by championing research-based decisions across teams and initiatives</li><li>Supporting standardized research methods, templates, and repositories</li><li>Staying informed of best practices in UX research and continuously seeking ways to improve methods and impact</li></ul> What you need to succeed:<ul><li>4+ years of experience in UX research, human-centered design, or behavioral research</li><li>Strong command of a range of qualitative and quantitative research methods</li><li>Experience conducting research across the full product lifecycle—from discovery to validation</li><li>Skilled in tools such as User Testing, Optimal Workshop, Dovetail, or equivalent</li><li>Excellent communication, presentations and storytelling skills—able to convey complex findings clearly to diverse audiences</li><li>Ability to work independently and collaboratively in cross-functional teams.</li><li>Fluent in Greek, English </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior UX Researcher (3706)

As a UX Research &amp; Analytics Manager, you’ll be leading UX Research and Digital Analytics functions, generating actionable insights that shape user-centered digital strategies, optimizing customer journeys, and guiding evidence-based decision-making across digital assets, products, and services, all while staying aligned with the regulatory framework.&nbsp;Your day to day will include:<ul><li>Defining and executing a unified vision and roadmap for UX Research and Digital Analytics, ensuring alignment with product, design, and business goals</li><li>Establishing and governing research and analytics practices, including tools, KPIs, tagging, templates, and reporting standards</li><li>Translating user behavior and data insights into strategic recommendations that enhance digital journeys and experiences</li><li>Collaborating with cross-functional teams (Product Design, SEO, Digital Business Partners) to embed research and analytics throughout the project lifecycle</li><li>Mentoring and supporting team members, fostering technical growth, stakeholder engagement, and alignment with OPAP’s culture and goals</li><li>Promoting and advocating a data-informed, user-centric mindset across the organization, while staying up to date with global best practices and innovations</li></ul> What you need to succeed:<ul><li>BSc in Business Administration or any other relevant field</li><li>8+ years of experience in UX research, digital analytics, or a related field, with at least 2 years in a leadership role.</li><li>Strong expertise in qualitative and quantitative research methods, usability testing, journey mapping, and behavioral analytics</li><li>Proven ability to analyze complex data, identify patterns, and translate insights into clear, actionable stories</li><li>Experience in building and leading high-performing interdisciplinary teams, with excellent collaboration and stakeholder influence skills</li><li>Proficiency in tools such as Google Analytics/GA4, Hotjar, Adobe Analytics, Tableau, or similar platforms</li><li>Ability to work effectively under pressure, manage multiple priorities, and maintain high attention to detail</li><li>Fluent in English </li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

UX Research & Analytics Manager (3705)

As a Digital Business Partner Sr. Specialist, you will own OPAP’s Digital Ecosystem by proposing, developing, and safeguarding the digital strategy and co-defining digital propositions and initiatives with Business Owners per unit. You will also create use cases, high-level requirements, and customer journeys across digital touchpoints.&nbsp;Your day to day will include:<ul><li>Bringing expertise in digital solutions, tools, and best practices to bridge business needs and digital implementation</li><li>Ensuring delivery quality and scope of digital initiatives through regular checkpoints with Business and Delivery Teams</li><li>Monitoring initiative performance and project progress, while reviewing deliverables, supporting testing, and reporting risks</li><li>Acting as an innovation advocate by coordinating digital transformation initiatives</li><li>Staying updated on digital trends and proposing solutions for product and operations improvement</li><li>Consulting Business Teams to translate needs into digital journeys and specifications before implementation</li><li>Assessing current digital assets and collaborating with experts to improve or deliver new projects</li><li>Managing and clarifying business requests for OPAP’s digital ecosystem, while coordinating resources and contributing to the digital roadmap</li><li>Acting as a liaison between Technology, Digital, and Business Units to resolve issues and support project sign-off</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Digital Business or equivalent</li><li>MSc is relevant topic is desirable</li><li>4+ years of relevant experience are required (e.g., Gaming, Telecom, Banking, Retail)</li><li>Hands-on experience in business analysis methodologies and all phases of the software development lifecycle</li><li>Sound knowledge of the digital ecosystem, digital functions and relevant applications</li><li>Strong analytical, organizational, and adaptable thinking skills.</li><li>Excellent communication skills and customer focus</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Digital Business Partner Sr. Specialist (3696)

As an AI Product Owner, you will support the evolution and adoption of AI across OPAP by translating business needs into clear AI product requirements and guiding implementation teams in delivering impactful, data-driven solutions.&nbsp;Your day to day will include:<ul><li>Receiving business requests and priorities, clarifying and translating them into AI-specific specifications (e.g., Statements of Work), and producing detailed requirements and plans</li><li>Acting as liaison between business owners and development team to clarify requirements and resolve misalignments</li><li>Managing AI project progress and ensuring timely delivery, testing, and deployment, while providing domain insight and technical expertise</li><li>Managing and refining the AI Product Backlog, aligning business needs, prioritizing AI-related backlog items, and setting delivery milestones</li><li>Identifying and communicating scope/quality risks, reviewing deliverables, supporting testing, and reporting deviations</li><li>Working cross-functionally with teams, PMO, and vendors to enhance collaboration and resolve issues, while designing scalable AI solutions</li><li>Monitoring AI solution efficiency and release cycles, identifying risks, coordinating maintenance, and assessing progress against benchmarks and expectations</li><li>Organizing backlog refinement sessions, monitoring release cycles and operational efficiency, and coordinating maintenance and troubleshooting</li><li>Keeping up with AI market trends, emerging technologies, and standards to propose innovative solutions and maintain a competitive product portfolio for OPAP</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science, Digital Automations or equivalent STEM</li><li>MSc in relevant topic</li><li>2+ years of relevant experience in AI or Digital product development &amp; management, functional or technical analysis</li><li>Experience of negotiating with suppliers and business teams</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Very good presentation, communication and conflict resolution skills</li><li>Strong analytical, problem solving and organizational skills</li><li>Ability to work efficiently in a team, with a strong understanding of all layers of a product business to application, infrastructure, and network </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

AI Product Owner (3699)

As a Senior AI Product Owner, you will support the evolution and adoption of AI across OPAP by translating business needs into clear AI product requirements and guiding implementation teams in delivering impactful, data-driven solutions.&nbsp;Your day to day will include:<ul><li>Receiving business requests and priorities, clarifying and translating them into AI-specific specifications (e.g., Statements of Work), and producing detailed requirements and plans.</li><li>Acting as liaison between business owners and development team to clarify requirements and resolve misalignments.</li><li>Managing AI project progress and ensuring timely delivery, testing, and deployment, while providing domain insight and technical expertise.</li><li>Managing and refining the AI Product Backlog, aligning business needs, prioritizing AI-related backlog items, and setting delivery milestones.</li><li>Identifying and communicating scope/quality risks, reviewing deliverables, supporting testing, and reporting deviations.</li><li>Working cross-functionally with teams, PMO, and vendors to enhance collaboration and resolve issues, while designing scalable AI solutions.</li><li>Monitoring AI solution efficiency and release cycles, identifying risks, coordinating maintenance, and assessing progress against benchmarks and expectations.</li><li>Organizing backlog refinement sessions, monitoring release cycles and operational efficiency, and coordinating maintenance and troubleshooting.</li><li>Keeping up with AI market trends, emerging technologies, and standards to propose innovative solutions and maintain a competitive product portfolio for OPAP</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science, Digital Automations or equivalent STEM</li><li>MSc in relevant topic is desirable</li><li>5+ years of relevant experience in AI or Digital product development &amp; management, functional or technical analysis</li><li>Experience of negotiating with suppliers and business teams</li><li>Hands-on experience in configuration processes of low-code tools/environments</li><li>Very good presentation, communication and conflict resolution skills</li><li>Strong analytical, problem solving and organizational skills</li><li>Ability to work efficiently in a team, with a strong understanding of all layers of a product business to application, infrastructure, and network. </li></ul>What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Sr. AI Product Owner (3698)

Are you excited about the future of AI? As an AI &amp; Automations Engineer, you will design and deploy AI solutions in predictive analytics and generative AI, bridging business needs with technical execution to deliver scalable, ethical, and efficient systems that drive innovation across the organization. Your day to day will include:<ul><li>Translate business needs into scalable AI solutions and technical implementation plans</li><li>Ensure safe and reliable GenAI outputs through testing frameworks and apply best practices for model lifecycle management, cost optimization, and observability</li><li>Design and deploy predictive models for customer behavior, game performance, personalization, and fraud detection</li><li>Perform data exploration, preprocessing, and feature engineering to support robust model development</li><li>Collaborate with data engineers to build and maintain high-quality data pipelines and feature stores</li><li>Define technical architecture and deliver GenAI solutions across retail, online gaming, and enterprise platforms</li><li>Work closely with AI Product Owners and external partners to translate requirements into GenAI-powered products</li><li>Support the full GenAI lifecycle from ideation to deployment, staying up to date with the latest advancements (e.g., LLMs, diffusion models, multimodal AI)</li></ul> What you need to succeed:&nbsp;<ul><li>BSc in Computer Science or Information Technology, Artificial Intelligence, Data Science, Statistics or a related field</li><li>MSc in relevant topic</li><li>Proven experience in GenAI solutions (LLMs, text-to-image, conversational AI) with strong understanding of architectures, best practices, and ethical considerations (privacy, security, compliance)</li><li>Proficiency in Python and SQL, and hands-on use of ML frameworks (TensorFlow, PyTorch, Scikit-learn, Hugging Face)</li><li>Experience with prompt engineering, fine-tuning, model evaluation, and post-deployment tuning using orchestration tools (e.g., LangChain, LlamaIndex)</li><li>Skilled in model monitoring, drift detection, and MLOps practices (CI/CD, versioning, monitoring) using tools like MLflow, SageMaker, Kubeflow</li><li>Hands-on with data processing (Spark, Apache Beam, Airflow) and storage systems (BigQuery, S3, Snowflake, Delta Lake)</li><li>Knowledge of customer analytics use cases (segmentation, churn, recommendations, real-time analytics) and strong analytical, problem-solving, and project management skills</li></ul> What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

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