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Διοίκηση Επιχειρήσεων

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Ανθρώπινο Δυναμικό / HR

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

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Κέντρο Εξυπηρέτησης / Call Center

Άλλο

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We are looking for an Information Security Engineer with a strong passion for security-at-scale to join our growing team.The Information Security Engineer will play a key role in ensuring our services, applications, systems, and websites are protected to the highest security standards. A core responsibility of this role is the administration of Web Application Firewall (WAF) and Bot Management systems. Additional responsibilities include system hardening, patching, and supporting the organization’s overall security posture.&nbsp;You will be working in a challenging, dynamic, and inspiring environment alongside talented colleagues and state-of-the-art technologies.<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Administer and manage WAF and Bot Management systems</li><li>Perform system hardening and ensure secure data handling during transmission, storage, and processing</li><li>Implement and manage access controls, including Privileged Access Management (PAM) solutions, to ensure secure and compliant access to critical systems</li><li>Review and enforce application control policies, ensuring only authorized software is executed and that software usage complies with organizational security standards</li><li>Review security violations and recommend procedures to prevent recurrence</li><li>Provide support to end users on security-related issues</li><li>Participate in incident management</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in information security or a related field</li><li>Minimum 3 years of experience in Information Security, with at least 1 year of hands-on experience with Akamai security products</li><li>Practical experience with Akamai WAF, BMP, and other related tools</li><li>Strong security expertise in Windows, Linux, virtualization environments and databases</li><li>Familiarity with access control mechanisms, such as Privileged Access Management (PAM)</li><li>Experience in implementing and managing application control policies and reviewing software execution to ensure compliance with organizational security standards</li><li>Solid understanding of networking and communication protocols (e.g., TCP/IP, UDP, SSL/TLS, HTTP, HTTPS)</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and collaboration abilities</li><li>Ability to quickly learn new technologies and adapt to evolving security challenges</li></ul><h2>The following will be considered an advantage:</h2><ul><li></li></ul><ul><li>Akamai certifications or completed courses</li><li>Experience with AWS Cloud Security</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Show Your Skills – Online Technical Challenge</li><li>Final Connection – Final Interview</li></ul>All applications will be treated with strict confidentiality!

Information Security Engineer

We are seeking an enthusiastic and motivated SEO Specialist to join our team and drive our brand’s organic growth. As part of the Content team, you will work closely with various Marketing teams to optimize web pages and app listings. If you are passionate about improving organic search performance and content optimisation, this role is perfect for you.&nbsp; <h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Analyse websites and set up content optimisation strategies to increase organic search results.&nbsp;&nbsp;</li><li>Conduct keyword research and create roadmaps for keyword optimisation projects.&nbsp;</li><li>Create and maintain content for organic traffic, implementing Experience, Expertise, Authoritativeness, and Trustworthiness (EEAT) strategies to establish authority.&nbsp;</li><li>Monitor SEO metrics such as organic traffic, rankings, and conversion rates, and provide recommendations for improvement.&nbsp;</li><li>Conduct competitive analyses to benchmark performance and adjust accordingly to stay competitive in the industry.&nbsp;</li><li>Perform technical SEO audits identifying opportunities for improvements in content, technical SEO, and user experience.&nbsp;</li><li>Oversee App Store Optimization (ASO) for app listings on Google Play and the App Store.&nbsp;</li><li>Establish effective processes to ensure the company’s content follows SEO best practices.&nbsp;</li><li>Work closely with the development team to implement and maintain SEO best practices.&nbsp;</li><li>Keep abreast of industry changes, algorithm updates, and SEO best practices to ensure continuous improvement of SEO strategies.&nbsp;</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>University degree in Digital Marketing or related field.&nbsp;</li><li>At least 5 years of experience in a similar role.&nbsp;</li><li>Experience in the online trading or fintech industry will be considered an advantage.&nbsp;</li><li>Working experience with JavaScript websites will be considered an advantage.&nbsp;</li><li>Proficient in SEO tools (e.g., Google Analytics, Ahrefs) and basic HTML/CSS/JavaScript.&nbsp;</li><li>Excellent communication and interpersonal skills.&nbsp;</li><li>Ability to work independently and collaborate within a team, prioritize tasks, and manage multiple projects in a fast-paced environment.&nbsp;</li><li>Excellent written and verbal communication skills in English.&nbsp;</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remuneration package plus performance related reward&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Private health insurance&nbsp;</li><li>Corporate pension fund&nbsp;</li><li>Intellectually stimulating work environment&nbsp;</li><li>Continuous personal development and international training opportunities&nbsp;</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition</li><li>Deep Dive – First Interview with Your Future Team</li><li>Bring It to Life – Role-Specific Take-Home Task</li><li>Final Connection – Final Interview with the CMO</li></ul>All applications will be treated with strict confidentiality!

Senior SEO Executive

We are looking for a passionate professional who loves building connections and driving business growth to join one of our affiliated companies. As the Head of Business Development, you’ll be at the forefront of our expansion efforts in specific markets. You’ll help us unlock new opportunities, develop key partnerships, and play a central rolein scaling our presence. If you'remotivated by results and thrive in fast-paced environments, this role is for you.&nbsp;&nbsp;<h2>The main responsibilities of the position include:</h2><ul><li></li></ul><ul><li>Lead our on-the-ground business development efforts across the designated markets&nbsp;</li><li>Drive our market expansion strategy and contribute to ongoing growth initiatives&nbsp;</li><li>Identify and manage affiliate partners, influencers, and key distribution channels (online and offline)&nbsp;</li><li>Cultivate relationships with local ecosystem players, including fintech communities, accelerators, and media platforms to amplify reach&nbsp;</li><li>Represent the company at industry events, fintech meetups, and conferences building strong partnerships and turning connections into qualified leads&nbsp;</li><li>Ensure compliance with internal legal and regulatory frameworks&nbsp;</li><li>Collaborate cross-functionally with other teams to achieve business goals and accelerate initiatives&nbsp;</li><li>Stay ahead of industry trends, product updates &amp; marketing campaigns, sharing insights with our network and internal teams.&nbsp;</li><li>Be open to travel within the region as needed to attend events and meet partners&nbsp;</li></ul><h2>Main requirements:</h2><ul><li></li></ul><ul><li>BSc/MSc in Business, Marketing, Finance or a related field</li><li>At least 4 years of experience in a similar position. Exposure to fintech, investing, or trading in the UK/EU will be a strong advantage</li><li>A strong network in the UK and/or EU, especially within the affiliate, trading, or investing space is a must</li><li>Fluent-level English is a must, additional European languages are a strong advantage</li><li>Innovative, target-driven, and strategic thinker</li><li>Outstanding communication and relationship-building skills</li><li>High integrity, reliability, and strong business acumen</li><li>Proven people-management and leadership capabilities</li><li>Strong overall computer literacy</li></ul><h2>The Hiring Experience: What Awaits You</h2><ul><li></li></ul><ul><li>Let’s Connect – Intro Chat with Talent Acquisition&nbsp;</li><li>Deep Dive – First Interview with Your Future Team&nbsp;</li><li>Final Connection – Final Interview&nbsp;</li></ul><h2>Benefit from:</h2><ul><li></li></ul><ul><li>Attractive remunerationpackageplus performance related reward&nbsp;</li><li>Intellectually stimulating work environment&nbsp;</li><li>Continuous personal development and international training opportunities&nbsp;</li></ul>All applications will be treated with strict confidentiality! Apply for this job

Head of Business Development

Είσαι ο άνθρωπος που σχεδιάζει καμπάνιες που αγγίζουν εκατομμύρια καταναλωτές. Από την ιδέα μέχρι την υλοποίηση, είσαι εκεί! Τα δυνατά σου σημεία; Η δημιουργικότητα, η οργάνωση και η επικοινωνία!Μια μέρα στη δουλειά Εδώ ξεπερνάμε τον εαυτό μας κάθε μέρα. Και αυτό ξεκινάει από τα πιο μικρά και καθημερινά μας καθήκοντα. Φαντάσου μια μέρα σου στη δουλειά:● &nbsp; &nbsp;Ανήκεις σε μία 4μελή ομάδα Marketing Campaigns &amp; Events στα κεντρικά μας γραφεία στη Σίνδο Θεσσαλονίκης.&nbsp;● &nbsp; &nbsp;Σχεδιάζεις και παρακολουθείς ATL &amp; BTL καμπάνιες και δράσεις καθώς και στοχευμένες προωθητικές ενέργειες, από τηλεόραση μέχρι social media.● &nbsp; &nbsp;Οργανώνεις physical και phygital events &amp; activations που συνδέουν το brand με τον κόσμο και με τις ιδέες σου, δημιουργείς αξέχαστες στιγμές και εμπειρίες.● &nbsp; &nbsp;Συνεργάζεσαι με διαφημιστικές, δημιουργικές ομάδες και εσωτερικούς συνεργάτες, και εξασφαλίζεις ότι όλα τα παραγόμενα υλικά μας έχουν τα υψηλότερα production values. &nbsp;● &nbsp; &nbsp;Ξέρεις το brand DNA μας απ’ έξω! Διασφαλίζεις ότι κάθε μας επικοινωνία είναι ευθυγραμμισμένη με την εταιρική ταυτότητα και τη στρατηγική επικοινωνίας μας.● &nbsp; &nbsp;Κλείνεις τη μέρα σου αναλύοντας αποτελέσματα, μετράς το impact και προτείνεις βελτιώσεις για τις επόμενες ενέργειες.<h2></h2>Είσαι αυτό που αναζητάμε;Ας δούμε τα βασικά: ● &nbsp; &nbsp;Έχεις Ανώτερες Σπουδές σε Marketing, Επικοινωνία ή Διοίκηση Επιχειρήσεων.● &nbsp; &nbsp;Έχεις τουλάχιστον 3 χρόνια εμπειρία σε θέσεις marketing και επικοινωνίας. Αν έχεις εμπειρία τόσο από ABL όσο και από BTL σε agency ή σε in house ομάδα, τότε ίσως είσαι το κατάλληλο fit!&nbsp;● &nbsp; &nbsp;Μιλάς άπταιστα Αγγλικά.● &nbsp; &nbsp; Έχεις δίπλωμα οδήγησης και δε σε τρομάζουν οι μετακινήσεις ώστε να είσαι σε κάθε μας event!Πάνω απ’ όλα όμως, ξέρεις είσαι ταλέντο στην επικοινωνία και φυσικά χρειαζόμαστε την προσοχή σου στη λεπτομέρεια και την ικανότητά σου να βρίσκεις εύκολα λύσεις σε προβλήματα. Έχεις πάντα ένα plan B και ένα plan C γιατί ξέρεις ότι σίγουρα θα το χρειαστείς.&nbsp;<h2></h2>Τι σου προσφέρουμε εμείςΞέρουμε πόσο σημαντικό είναι να φροντίζουμε την ομάδα. Είμαστε και φέτος Κορυφαίος Εργοδότης στην Ελλάδα (Top Employer). Γιατί δε σταματάμε ποτέ να προσπαθούμε. Μαζί μας, θα βρεις όλα τα παρακάτω: ● &nbsp; &nbsp;Αρχικός μηνιαίος μικτός μισθός στα 2.110€ για σύμβαση ορισμένου χρόνου 18 μηνών. Μισθός που θα φτάσει στα 2.320€ μετά την ολοκλήρωση του πρώτου έτους.&nbsp;● &nbsp; &nbsp;Πρόγραμμα εκπαίδευσης 1 μήνα: πριν μπεις στα βαθιά, φροντίζουμε να μάθεις όσα χρειάζεσαι για να ξεκινήσεις δουλειά την επόμενη μέρα! Φυσικά και πληρώνεσαι παράλληλα.● &nbsp; &nbsp;Μια δεμένη ομάδα: αυτό που μας ξεχωρίζει είναι η κουλτούρα της ομάδας μας, οι ευκαιρίες που βρίσκουμε για να κάνουμε πράγματα μαζί. Μαθαίνουμε online, μοιραζόμαστε δώρα, γιορτάζουμε, βραβεύουμε τα αγαπημένα μας καταστήματα, φροντίζουμε ο ένας τον άλλον.● &nbsp; &nbsp;Πολιτική τηλεργασίας: Φέρνουμε ένα υβριδικό μοντέλο εργασίας που συνδυάζει τηλεργασία και φυσική παρουσία στο γραφείο.● &nbsp; &nbsp;Ιδιωτική ιατρική ασφάλιση: Η υγεία σου είναι πάντα η πρώτη μας προτεραιότητα. Γι’ αυτό όλη η ομάδα μας αποκτά ιδιωτική ιατρική ασφάλιση.● &nbsp; &nbsp;Κουπόνια τροφίμων για τις αγορές σου από τα καταστήματά μας.Έλα στο #teamLidl!&nbsp; Είσαι το επόμενο κεφάλαιο του success story μας; Κάνε την αίτησή σου τώρα και γίνε μέρος του #teamLidl, της πιο δυναμικής ομάδας στο #retail.

Marketing Campaigns & Events Specialist (ορισμένου χρόνου) στη Σίνδο Θεσσαλονίκης

🎓 Purchasing trainee; Τι σημαίνει αυτό;Αυτή η θέση είναι μέρος ενός προγράμματος που συνδυάζει δουλειά και εκπαίδευση με πολλέέές προοπτικές εξέλιξης. Η πρώτη φάση του - αυτή της εκπαίδευσής σου - ολοκληρώνεται σε 1 χρόνο και αμέσως μετά ξεκινάς στη βάση σου, στον Τομέα των Αγορών.&nbsp;Για να σου δώσουμε ένα sneak peek του πρώτου χρόνου, σκέψου τον κάπως έτσι:● &nbsp; &nbsp;Πρώτες 45 ημέρες: Ξεκινάς από τα βασικά: γνωρίζεις τον Τομέα των Αγορών στα Κεντρικά μας γραφεία στη Σίνδο Θεσσαλονίκης. Παρακολουθείς διαδικασίες, projects και τρόπο συνεργασίας.● &nbsp; &nbsp;Επόμενες 15 ημέρες: Ώρα να δεις τα καταστήματα και τις Περιφέρειες. Για να καταλάβεις πώς ακριβώς δουλεύει όλη η ομάδα. ● &nbsp; &nbsp;Μήνες #3-12: Η περίοδος που θα εστιάσεις στην ειδικότητά σου και θα μάθεις όλες τις λεπτομέρειες της θέσης που σε περιμένει. Θα είσαι λοιπόν για όλο αυτό το διάστημα η σκιά και το δεξί χέρι ενός μέλους της ομάδας, μαθαίνοντας όλα τα tips &amp; tricks. 😏 Με λίγα λόγια μέσα σε 1 χρόνο φροντίζουμε να σου δώσουμε όσα χρειάζεσαι για να λάμψεις στο νέο σου ρόλο!✨&nbsp; Μια μέρα σου στη δουλειά λοιπόν, θα μοιάζει κάπως έτσι: ● &nbsp; &nbsp;Είσαι το δεξί χέρι του/της Purchasing Manager και ο συνδετικός κρίκος με προμηθευτές και άλλα τμήματα. Και όχι μόνο στην Ελλάδα, αλλά και με την ομάδα στο εξωτερικό. Εσύ και η ομάδα σου είστε πίσω από κάθε τρόφιμο που υπάρχει στο κατάστημά μας! Και το έχετε επιλέξει πολύ πολύ προσεκτικά.😊 ● &nbsp; &nbsp;Σε κάθε στάδιο των συμφωνιών μας, είσαι εκεί! Από την επιλογή των προϊόντων, τον έλεγχο, μέχρι και την τελική προετοιμασία τους. ● &nbsp; &nbsp;Multitasking &amp; Prioritization; Τα ‘χεις και αυτά! Ξέρεις πάντα τι είναι πιο σημαντικό και αλλάζεις συνεχώς τα «to do» σου με βάση τις εξελίξεις. &nbsp; ● &nbsp; &nbsp;Trends, έρευνα, εξελίξεις της αγοράς: δεν αφήνεις τίποτα στην τύχη! Οι παρουσιάσεις σου και οι αναλύσεις σου βασίζονται πάντα σε αναφορές και δεδομένα. ● &nbsp; &nbsp;Και φυσικά το πιο αγαπημένο σου, ο ποιοτικός έλεγχος και οι γευστικές δοκιμές προϊόντων μαζί με την ομάδα και το Τμήμα Διασφάλισης Ποιότητας. Είστε οι πρώτοι που τα δοκιμάζετε ώστε στα καταστήματά μας να έχουμε μόνο τα καλύτερα!<h2></h2>Είσαι αυτό που αναζητάμε;Ας δούμε τα βασικά: ● &nbsp; &nbsp;Έχεις πάρει το πτυχίο σου (ανώτατες σπουδές) με αντικείμενο σχετικό με τη Διοίκηση Επιχειρήσεων, τα Οικονομικά, Marketing ή κάτι σχετικό. ● &nbsp; &nbsp;Ιδανικά έχεις κάνει ήδη τα πρώτα σου επαγγελματικά βήματα. Εθελοντισμός, Erasmus, δουλειά, πρακτική, όλα μας φαίνονται σούπερ! Ακόμα περισσότερο αν είναι σχετικά με το Retail ή FMCG! ● &nbsp; &nbsp;Μιλάς πολύ πολύ καλά Αγγλικά. Ιδανικά και Γερμανικά. ● &nbsp; &nbsp;Φυσικά και χειρίζεσαι το MS Office στα δάχτυλα. Ειδικά το excel είναι ο καλύτερος σου φίλος!&nbsp; ● &nbsp; &nbsp;Οδηγείς για να μπορείς να μετακινείσαι εύκολα όταν χρειαστεί.Πάνω από όλα όμως, δε σταματάς ποτέ να μαθαίνεις, να ψάχνεις τρόπους να εξελιχθείς. Θέλεις να βλέπεις συνεχώς καινούρια πράγματα, αγαπάς πραγματικά το εμπόριο και τους αριθμούς, και βλέπεις μπροστά, στον νέο σου στόχο, στην επόμενη πρόκληση. Είσαι μάστερ στην επικοινωνία και σου αρέσει να δουλεύεις με ομάδες που μαζί ξεπερνάνε τον εαυτό τους κάθε μέρα.<h2></h2>Τι σου προσφέρουμε εμείςΞέρουμε πόσο σημαντικό είναι να φροντίζουμε την ομάδα. Είμαστε και φέτος Κορυφαίος Εργοδότης στην Ελλάδα (Top Employer). Γιατί δε σταματάμε ποτέ να προσπαθούμε. Μαζί μας, θα βρεις όλα τα παρακάτω:● &nbsp; &nbsp;Αρχικό μηνιαίο μικτό μισθό στα 1.920€. &nbsp;Το πλάνο μας όμως είναι σχεδιασμένο έως και 4 χρόνια μετά, που θα φτάσεις στα 2.630€ μικτά. Και φυσικά πληρώνεσαι από την πρώτη μέρα που μπαίνεις στην ομάδα και για όλη την περίοδο της εκπαίδευσής σου. ● &nbsp; &nbsp;Ειδικά σχεδιασμένο πλάνο εκπαίδευσης 1 χρόνου: On the job training, ασταμάτητη υποστήριξη από την ομάδα και διαρκές coaching με στόχο να μπορείς να αναλάβεις αυτόνομα τον νέο σου ρόλο! ● &nbsp; &nbsp;Μια δεμένη ομάδα: αυτό που μας ξεχωρίζει είναι η κουλτούρα μας, οι ευκαιρίες που βρίσκουμε για να κάνουμε πράγματα μαζί. Μαθαίνουμε online, μοιραζόμαστε δώρα, γιορτάζουμε, φροντίζουμε ο ένας τον άλλον.&nbsp; ● &nbsp; &nbsp;Ιδιωτική ιατρική ασφάλιση. Η υγεία σου είναι πάντα η πρώτη μας προτεραιότητα. Γι’ αυτό όλη η ομάδα μας αποκτά ιδιωτική ιατρική ασφάλιση. ● &nbsp; &nbsp;Πολιτική τηλεργασίας: Φέρνουμε ένα υβριδικό μοντέλο εργασίας που συνδυάζει τηλεργασία και φυσική παρουσία στο γραφείο. ● &nbsp; &nbsp;Κουπόνια τροφίμων για τις αγορές σου από τα καταστήματά μας.✌ Έλα στο #teamLidl!&nbsp;Κάνε την αίτησή σου τώρα και γίνε μέρος του #teamLidl, της πιο δυναμικής ομάδας στο #retail. Μην ξεχάσεις να συμπεριλάβεις τους τίτλους σπουδών σου και όποια συστατική επιστολή μπορεί να έχεις!

Lidl UP: Purchasing Trainee στη Σίνδο Θεσσαλονίκης

As a Payroll Associate, you will play a key role in ensuring the accurate and timely processing of payroll for AB Vassilopoulos. You will use your expertise in payroll systems and data analytics to support payroll operations, compliance, and reporting. Your attention to detail, analytical mindset, and collaborative approach will help us deliver a positive employee experience and maintain our standards of operational excellence.&nbsp;What You Will Focus On<ul><li>Process payroll transactions accurately and on time, in line with company policies and legal requirements.</li><li>Utilize Scan HRMS-ESS payroll software for data entry, validation, and payroll reporting.</li><li>Prepare and analyze payroll reports using business intelligence (B.I.) tools and support payroll data analytics.</li><li>Collaborate with HR and Finance teams to resolve payroll-related queries and discrepancies.</li><li>Support the preparation of payroll-related documentation for internal and external audits.</li><li>Maintain up-to-date knowledge of payroll best practices, compliance requirements, and regulatory changes.</li><li>Assist in continuous improvement initiatives for payroll processes and technology adoption.</li><li>Support the monthly payroll closing process by performing relevant tasks and reconciliations.</li><li>Support time &amp; attendance system, ensuring timely and accurate entry of employee work hours, absences, and leave requests.</li><li>Participate in cross-departmental projects and contribute to system improvements as needed.</li></ul>Who we are looking for&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, Human Resources or a related field.</li><li>At least 3 years of experience in payroll processing.</li><li>Proficiency in payroll software Scan HRMS-ESS.</li><li>Strong skills in Microsoft Office Suite, particularly Excel and PowerPoint.</li><li>Familiarity with data analytics for payroll reporting (B.I.).</li><li>Proficiency in English language (written and spoken).</li></ul>Your value<ul><li>Analytical thinking, accuracy, and responsibility.</li><li>Results orientation, accountability, and motivation for continuous learning.</li><li>Strong attention to detail and compliance mindset.</li><li>Ability to learn new technologies quickly.</li><li>Authentic Communication – Deliver messages in a clear, compelling and concise manner to a variety of stakeholders.</li><li>Collaboration - Value team ideas, uniqueness, and foster a sense of belonging; collaborate with cross-functional teams.</li><li>Problem Solving - Be highly responsive in a fast-paced environment to provide solutions. &nbsp;</li></ul>&nbsp;We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs &nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Payroll Associate

As a Marketing Associate, you will support both our ENA Cash &amp; Carry (CC) and Franchise stores by implementing promotional plans, coordinating communication activities, and ensuring a consistent brand identity across all touchpoints. You will collaborate closely with cross-functional teams to deliver impactful marketing and communication initiatives that enhance customer engagement and drive business growth.What you will focus on<ul><li>Support the wholesale stores (ENA C&amp;C) by implementing promotional plans and coordinating marketing materials (leaflets, posters, offers, visuals) within the defined budget.</li><li>Manage the annual schedule for promotional campaigns and digital activations (e.g., Facebook, Viber, SMS) while monitoring budget performance.</li><li>Coordinate targeted communication activities to support different customer clusters and the ENA Profit Card program.</li><li>Collaborate with internal teams to ensure consistent messaging and effective execution.</li><li>Support franchise stores with marketing and communication materials (e.g., AB Shop&amp;Go campaigns, new store openings, promotional assets).</li><li>Contribute to the update and development of the AB Franchise website and its digital assets (brochures, videos, content, forms).</li></ul>Who we are looking for<ul><li>University degree (Bachelor’s or Master’s) in Marketing, Communication, Advertising, or Business Administration.</li><li>Fluency in English language, both written and spoken</li><li>MS Office literacy</li><li>Knowledge of Franchise, B2B, Wholesale (HORECA) or convenience retail markets would be considered an asset</li></ul>Your value<ul><li>Organizational Mastery | Prioritize tasks and adhere to deadlines</li><li>Critical &amp; Analytical Thinking | Effectively analyze all related information to quickly conclude on sustainable solutions – numerical proficiency&nbsp;&nbsp;</li><li>Authentic Communication | Deliver messages in a clear, compelling and concise manner, create wow effect to audiences&nbsp;</li><li>Collaboration | Collaborate effectively, relate positively with others and value team’s ideas&nbsp;&nbsp;</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs &nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work, and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law.

ENA CC & Franchise Marketing Associate | Fixed- Term

You'll be the go-to problem-solver for our store teams—tackling technical hiccups ranging from infrastructure glitches to equipment malfunctions. Whether it’s jumping in to resolve issues directly (Level 1 or 2 support) or smoothly escalating when needed, you’ll follow tried-and-true processes and resolution playbooks to keep everything running like clockwork!&nbsp;&nbsp;Your day to day will include:<ul><li>Handling all incoming requests from the OPAP store network related to technical issues, including installations, operational challenges, equipment configuration, and usage.</li><li>Executing the necessary actions for issue resolution by following established processes, methodologies, and resolution models.</li><li>Investigating and analyzing unresolved issues before initiating the escalation process. Assessing the criticality of raised tickets and escalating complex cases to internal stakeholders (e.g., Retail Services, TOC) or external vendors for further investigation and resolution.</li><li>Building and maintaining strong relationships with store agents by offering support, guidance, and clear communication to help resolve issues efficiently.</li><li>Collecting and recording incidents along with their resolution steps, providing key insights to internal teams to identify recurring patterns and improve resolution processes.</li><li>Updating the ticketing system with detailed records of reported issues and the solutions implemented.</li><li>Following up on escalated tickets with field service technicians or internal teams, offering clarifications when needed and supporting timely incident resolution.</li><li>Responding to ad-hoc assignments as required to meet evolving business needs, leveraging relevant skills and capabilities to contribute effectively beyond predefined responsibilities.</li></ul>&nbsp;&nbsp;What you need to succeed:<ul><li>BSc in Information Systems, Computer Science, Business Administration or other related fields</li><li>2+ years of proven experience and familiarity with similar position in Technical Support</li></ul><ul><li>Hands on experience in technical issues resolution</li><li>Customer service culture</li><li>Excellent problem-solving and communication skills</li><li>Knowledge of Call Center equipment/software programs</li><li>Strong organizational, planning and reporting skills&nbsp;</li><li>Excellent MS Office knowledge</li><li>Excellent command of the English language (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Remote Retail Technical Support Administrator (3724)

Ready to bring OPAP’s online presence to life? As a Social Media Specialist at OPAP, you will develop and curate engaging content, manage and grow our online community, strengthen brand awareness, and contribute to the overall success of the company’s marketing initiatives by driving a strong and consistent social media presence!&nbsp;Your day to day will include:<ul><li>Implementing the agreed social media strategy across all products, sponsorships, CSR/RG initiatives, and OPAP social media platforms</li><li>Developing social media materials and managing all required approval processes with the Regulator.</li><li>Creating and monitoring the performance of daily social media content, such as creatives, copy of the posts, and Messenger push notifications in collaboration with the external provider</li><li>Executing social media campaigns for products, sponsorships, and CSR/RG initiatives in collaboration with the media shop</li><li>Supporting the evaluation of communication activities and recommending improvements and corrective actions when needed</li><li>Preparing reports and translating social media analytics into actionable insights.</li><li>Collaborating with agencies and internal teams to adapt creative materials for social media use</li><li>Utilizing social media monitoring tools to assess activity impact and propose optimizations.</li><li>Reviewing and responding to community comments in line with brand guidelines and communication standards, safeguarding OPAP’s brand image</li><li>Contributing to the development of social media tactics and plans aligned with product promotion and brand objectives</li><li>Staying up to date with the latest social media trends and best practices and applying them to enhance engagement</li><li>Coordinating with internal stakeholders to ensure consistency of brand messaging</li><li>Undertaking ad hoc assignments aligned with the role’s scope and personal skills to support evolving business needs</li></ul>&nbsp;What you need to succeed:<ul><li>2+ years’ experience in a similar role with a strong understanding of social media trends</li><li>Experience with Canva Pro or similar design tools is a plus</li><li>Creativity and strong attention to detail</li><li>Collaborative team player with excellent interpersonal skills</li><li>Familiarity with the sports industry is an advantage</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Social Media Specialist (3752)

As an Online Commercial Support Agent, you will provide 1st level support to the customers for online products, focusing in excellent customer service in all inbound &amp; outbound player requests.&nbsp;Your day to day will include:<ul><li>Providing excellent customer support to online players for issues regarding online services and products, addressing their requests in response to inbound calls and emails and according to processes&nbsp;</li><li>Assisting in problem resolution and preparing real life use cases for future reference</li><li>Escalating complex cases received from online players to the internal stakeholders for further investigation and following up their resolution</li><li>Collecting input from the online players’ communication to enrich the common knowledge base with identified best resolution practices</li><li>Adhering to OPAP processes and standards regarding responsible gaming and player protection&nbsp;</li><li>Resolving any complaints raised by customers in a polite and friendly manner turning their complaint into feedback</li><li>Liaising on the spot with KYC CS Agents to resolve and issues related with KYC queries during the live contact</li><li>Escalating to the CS Administration any indication of widespread incident based on customer communication (i.e. report by customers that they cannot login)</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in any business-related discipline</li><li>Hands on experience in a similar role within a fast-paced customer support team</li><li>Superior customer service skills with willingness to go the extra mile in order to deliver to the customer</li><li>Strong interpersonal and communication skills</li><li>Very good organizational skills and adaptability with continuously changing requirements</li><li>Knowledgeable user of MS Office</li><li>Excellent command of the English language</li><li>Good knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

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