Ανθρώπινο Δυναμικό / HR

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As an Online Antifraud Associate, you will play a vital role in protecting the security and integrity of our platform and operations. Your role will involve identifying and mitigating risks or threats to our online products and customer accounts. You will collaborate closely with various teams to ensure we employ the best strategies to prevent fraud and support a safe digital environment!&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Participating in establishing anti-fraud processes and standards for online products and customer accounts.•&nbsp;&nbsp;&nbsp;Monitoring online activities and player behavior for suspicious transactions.•&nbsp;&nbsp;&nbsp;Investigating suspicious cases and collaborating on risk management measures.•&nbsp;&nbsp;&nbsp;Setting parameters for anti-fraud tools and maintaining fraud detection models.•&nbsp;&nbsp;&nbsp;Identifying and suggesting improvements for detecting high-risk or fraudulent activities online.•&nbsp;&nbsp;&nbsp;Preparing and analyzing reports to evaluate and quantify risks.•&nbsp;&nbsp;&nbsp;Reviewing changes to anti-fraud parameters based on effectiveness and market trends.•&nbsp;&nbsp;&nbsp;Ensuring confidentiality and compliance with GDPR and other regulatory standards.&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;Bachelor’s degree in business management, IT or relevant field•&nbsp;&nbsp;&nbsp;2-3 years of relevant working experience•&nbsp;&nbsp;&nbsp;Experience in antifraud management tools•&nbsp;&nbsp;&nbsp;An understanding of legislation and regulations in fraud and risk mitigation&nbsp;•&nbsp;&nbsp;&nbsp;Strong critical thinking &amp; analytical skills, with ability to quickly evaluate situations in real time and a good eye for detail&nbsp;•&nbsp;&nbsp;&nbsp;Familiarity with data analysis tools like Excel &amp; PowerBI•&nbsp;&nbsp;&nbsp;Experience of bonus abuse patterns and KYC in the betting industry•&nbsp;&nbsp;&nbsp;Betting knowledge will be considered an asset•&nbsp;&nbsp;&nbsp;Availability to work in shifts•&nbsp;&nbsp;&nbsp;Good knowledge of English&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Online Antifraud Associate (3598)

As an Online Payments Associate you will manage and monitor payment transactions across various channels, ensuring accuracy and resolving disputes. You will implement and improve fraud detection processes, collaborate with teams to enhance payment systems, and ensure compliance with industry regulations.&nbsp;Your day to day will include:•&nbsp;&nbsp;&nbsp;Executing and monitoring payment transactions across various channels (e.g., credit/debit cards, e-wallets, bank transfers).•&nbsp;&nbsp;&nbsp;Ensuring transaction data accuracy and addressing discrepancies.•&nbsp;&nbsp;&nbsp;Handling payment disputes and chargebacks with excellent customer service.•&nbsp;&nbsp;&nbsp;Maintaining detailed transaction records and reconciling discrepancies.•&nbsp;&nbsp;&nbsp;Collaborating with cross-functional teams to improve payment processes.•&nbsp;&nbsp;&nbsp;Implementing and improving fraud and payment management processes.•&nbsp;&nbsp;&nbsp;Identifying and facilitating system and process improvements for the proactive identification of high risk or fraudulent activities in online channels.•&nbsp;&nbsp;&nbsp;Monitoring online activities and player behavior to identify suspicious transactions.•&nbsp;&nbsp;&nbsp;Evaluating and quantifying risk from online account activity reports.•&nbsp;&nbsp;&nbsp;Ensuring confidentiality and compliance with GDPR and other regulations.&nbsp;What you need to succeed:&nbsp;•&nbsp;&nbsp;&nbsp;Bachelor’s degree in business management, IT or relevant field•&nbsp;&nbsp;&nbsp;2-3 years of relevant working experience•&nbsp;&nbsp;&nbsp;Strong knowledge of payments processing and online transactions•&nbsp;&nbsp;&nbsp;An understanding of legislation and regulations in fraud and risk mitigation&nbsp;•&nbsp;&nbsp;&nbsp;Strong critical thinking &amp; analytical skills, with ability to quickly evaluate situations in real time and a good eye for detail&nbsp;•&nbsp;&nbsp;&nbsp;Familiarity with data analysis tools like Excel &amp; PowerBI•&nbsp;&nbsp;&nbsp;Experience of bonus abuse patterns and KYC in the betting industry•&nbsp;&nbsp;&nbsp;Betting knowledge will be considered an asset•&nbsp;&nbsp;&nbsp;Availability to work in shifts•&nbsp;&nbsp;&nbsp;Good knowledge of English&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Online Payments Associate (3599)

Are you an upcoming HR professional with a strong and genuine interest for a wide spectrum of responsibilities in challenging and fast-growing environments? Want to learn about all scopes of HR and grow in your field? If this is what you like, then we’d love to meet you!&nbsp;For our Headquarters located in Athens&nbsp;Metropolitan&nbsp;City we are looking for a&nbsp;HR Internship, who will report to the HR Manager.&nbsp;As an HR Intern, you will be:<ul><li>Supporting the talent acquisition process end-to-end (job adverts, interviewing, assessment centers, shortlisting, offers, hiring procedure)</li><li>Supporting all HR tasks in Ergani (employment contracts, announcement of employment, resignations, end of contracts, amendments etc)</li><li>Assisting with the administration aspects (vacations, sick leaves etc) and updating reports</li><li>Managing the HR system to control the clock in/out of the employees, the scheduling and every administration task to ensure total legal compliance</li><li>Maintaining updated the HR files</li><li>Assisting with all daily operations of the HR function</li><li>Organizing the planning and implementation of trainings</li><li>Completing appointed HR projects in a professional and timely manner</li></ul>&nbsp;&nbsp;As an HR Intern, you have:<ul><li>Eligibility to attend an internship program through your University or Academic Institution</li><li>A strong interest in HR operations</li><li>Very good knowledge of Microsoft Office, especially Excel</li><li>Fluency in English (preferably Proficient)</li><li>Fast learner with time management skills and adaptability</li><li>Excellent communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Problem solver that can take ownership, work independently and possess eye for detail</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;As an HR Intern, the company will provide:<ul><li>A buddy with in-depth professional experience to support you</li><li>Great learning opportunities in a fast-paced and dynamic environment</li><li>Compensation for transport costs</li><li>Hybrid model of working</li></ul><ul><li>Career opportunities in a global organization</li></ul>&nbsp;If you are a passionate person and interested in joining our team, submit your complete resume&nbsp;CV in English. All applications will be treated with the strictest confidentiality.Following the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an assessment that includes tests and interviews. The position will be covered in Autumn.

HR INTERNSHIP OPPORTUNITY- GREECE (4214)

At Four Seasons Astir Palace Hotel Athens, our people are the cornerstone of excellence. We are currently seeking an experienced Assistant Director of Housekeeping to join our dynamic Rooms Division team. In this key leadership role, you will support the Director of Housekeeping in ensuring the highest levels of cleanliness, comfort, and safety across the hotel, while fostering a culture of service excellence and attention to detail that defines the Four Seasons experience.What You Will Do<ul><li>Supervise and coordinate daily operations of the Housekeeping and Laundry teams, ensuring efficiency, productivity, and compliance with Four Seasons standards.</li><li>Recruit, train, and schedule housekeeping personnel, including third-party staff, maintaining accurate records and payroll documentation.</li><li>Oversee inventory management for guestroom supplies, cleaning materials, uniforms, and equipment, ensuring proper care and usage.</li><li>Conduct regular inspections of guestrooms, public areas, laundry facilities, and storage spaces, maintaining top quality and safety standards.</li><li>Develop and implement cleaning schedules, preventative maintenance programs, and quality control measures to preserve furniture, fixtures, and equipment.</li><li>Work collaboratively with all hotel departments to meet operational needs and deliver seamless service to guests.</li><li>Ensure guest requests are handled promptly, efficiently, and professionally, achieving maximum satisfaction.</li><li>Lead monthly staff meetings, performance evaluations, and training sessions to maintain high morale and professional growth.</li><li>Support emergency response and safety procedures, ensuring readiness and compliance.</li><li>Act as the Director of Housekeeping’s delegate in their absence, overseeing departmental operations and decision-making.</li></ul>What You Bring<ul><li>Proven track record in luxury hospitality housekeeping management, ideally within a five-star environment.</li><li>Significant experience (5+ years) in supervisory or managerial roles within Housekeeping and Laundry operations.</li><li>Strong leadership, organizational, and people management skills, with experience in recruitment, training, and performance management.</li><li>Solid knowledge of housekeeping systems, processes, and inventory management.</li><li>Exceptional eye for detail and commitment to maintaining the highest standards of cleanliness and service.</li><li>Excellent interpersonal and communication skills, with fluency in Greek and English.</li><li>Ability to work under pressure, multitask, and respond effectively in emergencies.</li><li>A degree in Hospitality Management or related field is preferred.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Employee meals, and laundry service.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Transportation to/from Elliniko.</li><li>Employee recognition programs and development opportunities.</li><li>Access to Four Seasons global training and travel programs.</li></ul>Join Four Seasons Astir Palace Hotel Athens and play a pivotal role in upholding our reputation for excellence in luxury hospitality. If you are a detail-oriented, hands-on leader with a passion for service and team development, we encourage you to apply.

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online antifraud associate (3598)

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assistant director of housekeeping

Four Seasons Athens Astir Palace