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Our work is all about providing great customer service experiences for our customers.You will be providing day-to-day line management to our Quality &amp; Training team, a group of knowledgeable and experienced Quality &amp; Training Analysts.Your focus will be on ensuring that our Customer Care Quality Assurance and Training programs are executed to the highest standard, and that the Quality &amp; Training Team is driving continuous improvement to our Customer Care offering.You’ll analyse our Quality Assurance and Voice of Customer data to identify and then execute opportunities for improvements to the customer and agent experiences.You’ll partner with Customer Care and Document Management leaders to ensure that these programs are generating actionable insights, and that our front-line agents are skilled to deliver top-quality support.&nbsp;Key Systems: Zendesk CRM &amp; QA | GSuiteTO BE SUCCESSFUL IN THIS ROLE:<ul><li>2-4 years of experience managing delivery of Quality Assurance and Training programs in a Customer Care setting</li><li>A background in Customer Care, with a passion for delivering great customer support experiences</li><li>Experience of managing subject matter experts, providing effective and empowering day to day leadership</li><li>Awareness of best practices around Training and Quality for Customer Care</li><li>A track record of delivery, with the skills to overcome challenges and solve problems</li><li>An effective communicator both verbally and in writing with the confidence to engage with or present to leaders across the business</li><li>Ability to analyse data and identify trends and improvement opportunities.</li><li>Experience working in a technology company, with experience in the mobility industry a plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Quality & Training Team Manager - Athens, Greece

At Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive.We are looking for an experienced Workforce Management Manager to own and drive the Workforce Management strategy.&nbsp;Reporting to the Head of Passenger and Driver Care, you will oversee precise forecasting and capacity planning for all Customer Care volumes, ensuring optimal staffing and efficiency. You will be instrumental in developing and delivering high-impact reporting, serving as the primary Subject Matter Expert (POC) for PDC partners, and leading all critical WFM management reviews. Furthermore, you will manage and mentor the WFM team as it expands.YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Forecasting: Generate precise forecasts for PDC volumes by analyzing historical data, identifying trends, and accounting for seasonality.</li><li>Capacity Planning: Estimate future capacity needs and implement strategies to ensure optimal staffing levels for PDC requirements while maintaining cost control.</li><li>Scheduling: Develop efficient agent schedules and continuously refine them to balance operational needs with agent preferences.</li><li>Real-Time Management: Proactively monitor real-time and intraday volumes and collaborate with the PDC management team to make necessary adjustments.</li><li>Reporting &amp; Analytics: Create easily digestible reports for PDC management, delivering actionable insights into performance and all key WFM metrics.</li><li>Stakeholder Collaboration: Partner closely with PDC management, Operations, Data Analytics, HR, and external partners to achieve the best possible outcomes for all WFM-impacting topics.</li><li>Internal Communication: Share key WFM insights regularly (weekly), convey important information, and recommend or negotiate changes with internal teams.</li><li>External Influence: Communicate PDC requirements (daily, weekly, monthly) to external partners, positively influencing outcomes and negotiating changes as needed.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>5 + years of experience in Workforce Management in a contact center, BPO, logistics, or similar high-volume operational environment.</li><li>High proficiency in industry-leading WFM tools, such as Tymeshift, Aspect, NICE, or equivalents.</li><li>High proficiency in data manipulation and reporting using tools like Excel, Tableau, Metabase, SQL, BI, or equivalent platforms.</li><li>Strong understanding of contact center metrics, technologies, and operational best practices.</li><li>Highly analytical capacity to identify trends, interpret complex data sets, and translate analysis into actionable business strategies.</li><li>Proven expertise in forecasting and statistical methodologies.</li><li>Demonstrated ability to work with, influence, and effectively collaborate with internal and external stakeholders across various functions.</li><li>Fluent in English and proficiency in other languages is a significant plus.</li></ul>&nbsp;BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Hybrid working models</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility budget for Freenow App</li></ul><ul><li>Health Insurance&nbsp;</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Workforce Management (WFM) Manager - Athens

In this role, you’ll help drive our MLOps platform online Inference and real-time Feature Engineering capabilities, across multiple use cases that shape not only our business but also the daily experiences of our users.Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate developers who strive for excellence and like to have fun.&nbsp; Are you ready for your next ride?YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Developing and maintaining high-performance, data-driven systems in a distributed infrastructure that impact our marketplace performance.</li><li>Advancing the state of the art in real-time feature engineering and online feature serving across all marketplace use cases.</li><li>Building and scaling an online feature store that unifies serving and training workflows.</li><li>Maintaining, improving, and monitoring robust CI/CD pipelines across testing and production environments.</li><li>Implementing and optimizing solutions to some of our most business critical problems as part of a cross functional team consisting of Data and Software Engineering professionals.</li><li>Collaborating with Machine Learning Engineers, Data Scientists, Data Platform Engineers to advance MLOps practices within Freenow Marketplace.</li></ul>Our Techstack:&nbsp;Python | Java | Kafka | Flink | Kubernetes | Databricks | AWS &amp;&nbsp;moreTO BE SUCCESSFUL IN THIS ROLE:<ul><li>You have a strong software engineering background, ideally with expertise in Python and familiarity with JVM-based ecosystems such as Java or Kotlin.</li><li>You bring hands-on experience with streaming technologies and real-time data processing, preferably using Kafka and Apache Flink.</li><li>You have proven experience designing, developing, and maintaining microservices for online ML use cases at scale.</li><li>You thrive as a team player and continuous learner, with a proven ability to collaborate effectively across data, tech, and product teams, as well as with other stakeholders.</li><li>You are fluent in English — our international team brings together people from around the world, and English is our common language, besides Python.</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Senior Machine Learning Software Engineer

We are looking for a Product Data Analyst (m/f/d) to collaborate with our product squads, using data to build a flawless product experience. You will join the Product Data Team and work closely with PMs, designers, UX researchers, developers, and other data functions to discover new product opportunities, validate hypotheses, and launch valuable features to our users.Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun.&nbsp; Are you ready for your next ride?YOUR DAILY ADVENTURES WILL INCLUDE:<ul><li>Providing&nbsp; expertise and collaborating with stakeholders to generate new product feature ideas and improvements, and also estimating the potential impact of planned projects.</li><li>Continuously engaging with the product squads to gain an understanding of the problems that need to be solved, gathering requirements, and defining the best deliverables to match the business needs.</li><li>Having full ownership of your analysis, from ideation to communication of results and making recommendations to all levels of the company including senior management and prioritization committees.</li><li>Developing and evaluating A/B test experiments or other analyses to measure and report the performance of released features, ensuring that we are launching the correct changes and features in our apps.</li><li>Working closely with our developers and data engineers to create and capture data that is aligned with the business logic and allows modeling and analysis.</li><li>Being involved throughout the complete product lifecycle in order to guarantee a data-driven process.</li><li>Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data.</li><li>You will have the opportunity to steer our products, which kind of features should be developed, and which changes should be made to solve hundreds of thousands of users' daily needs.</li></ul>TO BE SUCCESSFUL IN THIS ROLE:<ul><li>You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results</li><li>Degree in Mathematics, Statistics, Economics, Computer Science, Engineering, or other fields with a strong mathematical-statistical background</li><li>3+ years experience in working as a Data Analyst in a data-driven analytics environment, preferably within tech product organizations, having direct contact with stakeholders.</li><li>Exceptional analytical skills, lateral thinking, and proven experience in solving highly challenging problems.</li><li>Very good knowledge of SQL,&nbsp;databases, and statistical programming tools (e.g. Python, R) so that exploratory analyses can be performed, reports created and ETLs maintained</li><li>Good understanding and hands-on experience in&nbsp;analyzing and interpreting A/B test results, backed by statistical knowledge.</li><li>Experience in working with data visualisation tools (e.g.Tableau, Qlikview) and event tracking (e.g. Mixpanel, GA, Firebase)</li><li>You are able to communicate findings in a concise and clear manner&nbsp;to a wide variety of stakeholders to support data-driven decision making by using data visualisation and storytelling and have excellent English communication skills.</li></ul>BENEFITS &amp; PERKS IN A NUTSHELL:<ul><li>Flexible working arrangements</li></ul><ul><li>LinkedIn Learning</li></ul><ul><li>Sabbatical &amp; special leave policies</li></ul><ul><li>WeRoad partnership</li></ul><ul><li>Birthday, 24th + 31st December off</li></ul><ul><li>Short term EU work policy</li></ul><ul><li>Mobility Credit</li></ul><ul><li>Health Insurance</li></ul><ul><li>Employee assistance program</li></ul>&nbsp;Plus more local benefits depending on your work location!

Product Data Analyst

JOB SUMMARY<ul><li>A highly productive, independent statistical data sciences lead ensuring excellence in the delivery of analysis ready datasets, analysis results, and displays such as tables, listings, and figures to advance research, development, and commercialization of the Pfizer portfolio following Pfizer SOPs and processes.</li><li>Ensures adherence to high quality statistical data sciences principles, processes and techniques in the production of clinical reports.</li><li>This role is the statistical data sciences point of contact at the study level, and will support at the asset/submission level.</li></ul>JOB RESPONSIBILITIES<ul><li>Will deliver through combination of oversight of in-house statistical data scientists / vendors / offshore support as well as through hands on application of statistical data sciences techniques (e.g., use of tools such as SAS, R, and Python to process clinical trial data and big data sources such as Real World Evidence to inform decision making).</li><li>Works with department leadership and project teams to establish strategy, timelines, and resourcing of deliverables for their study(ies).</li><li>Accountable for the quality and timely delivery of datasets, analysis results and displays required for their clinical study reports as well as other asset level deliverables they may contribute to under the leadership of the asset lead.</li><li>Ensures appropriate documentation across the lifespan of the study for deliverables and verifies proper Trial Master File filings when appropriate.</li><li>Ensures planning is in place for all deliverables including consideration of special data types and downstream uses of data.</li><li>Works with statisticians, statistical data science resources and other colleagues as appropriate to ensure clear specifications for deliverables are in place.</li><li>Will be knowledgeable in core safety standards as well as Therapeutic Area standards or Industry data standards for unique data types pertinent to their project. May aid in development of standards necessary for their study or asset.</li><li>Will contribute to department level initiatives.</li><li>Proactive at communicating potential issues to upper management.</li><li>Anticipates and solves routine problems, while developing the ability to solve complex problems using skills based on experience and extrapolation to new situations.</li><li>Supervises and supports a team, fostering collaboration and continuous improvement.</li></ul>QUALIFICATIONS / SKILLS<ul><li>Bachelor’s or Master’s (preferred) Degree in Statistics, Data Sciences, Biological Sciences, IT, or related field.</li><li>At least 5 years relevant experience in a pharmaceutical, biotech, CRO, or Regulatory Agency.</li><li>Clinical trials expertise with a thorough understanding of data operations required for the reporting of clinical trial data.</li><li>Good understanding of ICH and Regulatory Guidelines including submission requirements and data conformance (e.g., Pinnacle21).</li><li>Statistical Programming and SAS, R, or Python hands-on experience.</li><li>Familiarity with R packages, Shiny Apps, Markdown reports and other associated data science and data analytics tools and AI/ML highly desired.</li><li>Experience with Real World Evidence and other big data sources and associated standards (e.g.OMOP, JSON, ODHSI ) in support of regulatory filings desired.</li><li>Active participation in relevant industry groups (e.g., PHUSE, CDISC, IHD).</li><li>Routine problem solving skills, developing the ability to solve complex problems using skills based on experience and extrapolation to new situations.</li><li>Thorough understanding of clinical data and relevant data standards (e.g., CDISC).</li><li>Extensive knowledge of routine statistical methodology and its application to statistical data sciences.</li><li>Knowledge of vendor processes.</li><li>Demonstrated experience in developing successful partnerships within study teams.</li><li>Strong written and oral communication skills, and project management skills.</li><li>Ability to present technical information to a non-technical audience.</li><li>Proven ability to operate independently.</li><li>Some exposure working across international boundaries and cultures.</li><li>Ability to manage customer expectations.</li><li>Ability to manage work of others in a remote and/or global setting.</li></ul>

Manager, Statistical Data Sciences Lead Thessaloniki

KNAUF GREECE&nbsp;is proud to be part of the Knauf Group. We have a 33-year heritage in gypsum manufacturing and have big plans for the future. Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world.&nbsp;We are now looking for another team mate to join us in Athens as Indirect Procurement Buyer.Can you say ‘yes’?Do you treat your colleagues with respect?Do you always have the customer in mind?Do you act with future generations in mind?Do you like to seek out opportunities to grow and develop?Do you have a proven track record of delivering results?The Indirect Procurement Buyer is responsible for sourcing and managing suppliers for non-production-related goods and services, including MRO (Maintenance, Repair, and Operations), fleet management, office supplies, IT equipment, marketing services, travel, and facility management. The role ensures that procurement activities align with company objectives, deliver cost savings, and maintain high-quality standards while fostering strong supplier relationships. Additionally, the role involves optimizing fleet operations and ensuring the availability of critical MRO supplies to support business continuity.What you’ll be doing:<ol><li>Strategic Sourcing:</li></ol><ul><li>Identify and evaluate suppliers for indirect procurement categories.</li><li>Conduct market research to benchmark costs and identify cost-saving opportunities.</li><li>Develop and implement sourcing strategies to optimize procurement processes.</li></ul><ol><li>Supplier Management:</li></ol><ul><li>Negotiate contracts, terms, and conditions with suppliers to achieve the best value.</li><li>Build and maintain strong relationships with key suppliers to ensure service quality and reliability.</li><li>Monitor supplier performance and address any issues or non-compliance.</li></ul><ol><li>Procurement Operations:</li></ol><ul><li>Manage purchase requisitions and ensure timely delivery of goods and services.</li><li>Collaborate with internal stakeholders to understand their requirements and provide procurement support.</li><li>Ensure compliance with company policies, procedures, and ethical standards.</li></ul><ol><li>Cost Management:</li></ol><ul><li>Analyze spending patterns and identify opportunities for cost reduction.</li><li>Track and report on savings achieved through procurement initiatives.</li><li>Support budgeting and forecasting activities for indirect procurement categories.</li></ul><ol><li>Process Improvement:</li></ol><ul><li>Continuously improve procurement processes to enhance efficiency and effectiveness.</li><li>Implement best practices and innovative solutions in procurement activities.</li><li>Leverage digital tools and systems to streamline procurement workflows.</li></ul><ol><li>Risk Management:</li></ol><ul><li>Identify and mitigate risks associated with supplier relationships and contracts.</li><li>Ensure compliance with legal and regulatory requirements in procurement activities.</li></ul>What we’d love for you to have:We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas – this is an added advantage:<ul><li>Education:&nbsp;Bachelor’s degree in Business Administration, Supply Chain Management, or a related field</li><li>Experience:&nbsp;3-5 years of experience in procurement, preferably in indirect categories</li><li>Proficiency in&nbsp;English&nbsp;is required</li><li>Strong negotiation and communication skills</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Proficiency in procurement software and tools (e.g., SAP, Ariba)</li><li>Knowledge of procurement best practices and market trends</li><li>Ability to work collaboratively in a cross-functional team environment</li></ul>We’ll provide:&nbsp;• Competitive salary• Private health insurance• Opportunity to grow in a multinational environment

Indirect Procurement Buyer

As an Application Support Engineer, your role is both dynamic and pivotal. You'll be at the forefront of ensuring seamless operations by:<ul><li>Monitoring and resolving open production issues at the 2nd level within designated timeframes.</li><li>Promptly initiating a "Problem" report when the root cause of an incident remains unidentified.</li><li>Conducting advanced troubleshooting for production incidents and problems.</li><li>Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues.</li><li>Reproducing incidents and validating fixes through regression testing.</li><li>Contributing to root cause analysis efforts to prevent future outages or quality issues.</li></ul>Flexibility is key as this position may require shift work and occasional international travel due to our global clientele.Job requirementsTo excel in this role,&nbsp;you should:<ul><li>Hold a degree in Computer Science, Software Engineering, or a related field.</li><li>Possess 1-2 years of experience in Application Support, System Administration, SW-QA, or DEVOPS.</li><li>Have solid system administration skills, particularly in Linux environments (Windows experience is a plus).</li><li>Demonstrate proficiency in MySQL and familiarity with Oracle or Mongo DB.</li><li>Bonus points for experience in automation testing and scripting languages.</li><li>Be familiar with monitoring tools such as Nagios, Grafana, and NewRelic.</li><li>Communicate effectively in both written and spoken Greek and English.</li><li>Prioritize teamwork and value collective success over individual achievements.</li></ul>About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do. Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally. Equal Opportunity Employer:&nbsp;We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities.

Application Support Engineer

As a Business Analyst at our team, you will play a key role in optimizing the performance and functionality of our Lottery systems!More specifically, some of your main tasks will be:<ul><li>Being the person responsible within the team for collecting and tracking the progress of change requests.</li><li>Ensuring that requirements are fully understood by both the Business and Development teams and that the designed implementation truly satisfies our customers' expectations.</li><li>Participating in the definition and analysis of business requirements.</li><li>Uncovering and understanding customer and business needs and translating them into functional and technical requirements to be successful in this role.</li></ul>Job requirementsTo get this role, you should match the following criteria:<ul><li>You hold a University or College Degree in Computer Science, Information Technology or relevant technology-related field</li><li>A proven working experience of at least&nbsp;3&nbsp;years in Business Analysis or Product Management (ideally in the Gaming sector)</li><li>Understanding of the software development lifecycle (enterprise software development).</li><li>Familiarity with the Business Analysis process: requirement gathering, communication, planning &amp; management, analysis &amp; documentation, implementation &amp; testing!</li><li>Familiarity in 3rd party integrations and using relational databases.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li><li>Open to travelling and working abroad.</li></ul>We would appreciate it if you had:<ul><li>Experience in Atlassian Jira and Confluence.</li></ul> On a personal side:<ul><li>Is communication one of your strong points? Indeed, in this position, you also need to work well with our team of developers and provide them with detailed and accurate defect reporting!</li><li>Analytical and problem-solving skills.</li><li>A quick and continuous learner.</li><li>Above all, it is very important to have a team player attitude, as we work, above everything else, as a TEAM!</li></ul>About Us: INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.Equal Opportunity Employer: 🌈 We celebrate diversity and are proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition, disability, or any other protected status. Our premises in Paiania, Attica, are accessible to individuals with disabilities. Join us in shaping the future of gaming and lottery solutions!

Business Analyst

As a Cloud Engineer in our team, you will take a key role in managing cloud solutions within the dynamic gaming industry!Responsibilities<ul><li>Design, deploy, and manage cloud solutions in Azure and AWS.</li><li>Monitor and optimize cloud infrastructure performance.</li><li>Ensure security and compliance in line with industry’s best practices.</li><li>Collaborate with other teams for cloud service integration into enterprise applications.</li><li>Troubleshoot issues and contribute to cost optimization initiatives.</li><li>Note: Networking is handled by a dedicated team; only basic understanding is required for collaboration.</li></ul>Job requirements<ul><li>University/College Degree in Computer Science, Computer Engineering, or a relevant technology field.</li><li>2–3 years of IT-related experience.</li><li>Azure and AWS certifications (e.g., AZ-104, AZ-305, AWS Solutions Architect Associate).</li><li>Hands-on experience with Azure and AWS services.</li><li>Strong knowledge of computers, storage, and security services.</li><li>Familiarity with automation tools (Terraform, Ansible, ARM templates, CloudFormation).</li><li>Good understanding of Windows administration.</li><li>Excellent command of the Greek &amp; English language, both written and spoken.</li></ul>About UsINTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefining innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece. We have also been awarded the WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.Why Join Us<ul><li>💸 A competitive compensation package combined with additional benefits.</li><li>💻 Hybrid working model.</li><li>🏥 Private Insurance for you and your family.</li><li>🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.</li><li>📚 An extensive training program upon induction and throughout employment.</li><li>🚀 Exceptional opportunities to learn and develop in a multinational environment.</li><li>🌎 Prospects for professional growth both locally and globally.</li></ul>

Cloud Engineer

To meet our current corporate needs, we would like to bring to our team an Cyber Security Engineer&nbsp;In your role, you will undertake tasks, such as:<ul><li>&nbsp;&nbsp;Support the deployment, administration, and optimization of core Cyber Security Platforms (e.g., EDR, WAF, PAM, email security).</li><li>Operate and administer SIEM platforms: manage log sources, assist in developing use cases, correlation rules, dashboards, and reports.</li></ul><ul><li>&nbsp;Participate in threat detection, investigation, and incident response, ensuring timely containment and documentation of findings.</li><li>&nbsp;Participate in vulnerability management processes across infrastructure, applications, and cloud environments, coordinate with system owners for remediation tracking.</li><li>&nbsp;Coordination of Penetration Tests.</li><li>&nbsp;Contribute to security configuration, hardening, and monitoring of systems and networks.</li><li>&nbsp;Collaborate with senior team members, IT, and DevOps teams to strengthen security controls and processes.</li></ul>Job requirementsTo be a successful candidate, your professional profile should match the following criteria:&nbsp; University or College Degree in Computer Science, Information Security, or relevant technology-related field.<ul><li>Proven working experience of 3+ years in the cyber security domain.</li></ul><ul><li>Working knowledge of key security technologies (EDR, SIEM, Vulnerability Management).</li><li>Experience&nbsp; in cyber security incident handling.</li><li>Information Security Certifications such as OSCP, GPEN, eWPT, eCPPT, AZ-500, SC-200, CySA+, CEH, BTL1 will be considered a plus!</li><li>Excellent command of the Greek &amp; English languages, both written and spoken&nbsp;</li></ul>On the personal side:&nbsp;<ul><li>Detail-oriented with strong organizational and prioritization skills.</li></ul><ul><li>Analytical, with the ability to identify risks and propose effective solutions.</li></ul><ul><li>Motivated to learn and grow, with a continuous improvement mindset.</li></ul><ul><li>&nbsp;&nbsp; A strong communicator, able to work effectively across teams and functions.</li></ul>&nbsp;&nbsp;About Us:&nbsp;INTRALOT, a publicly listed company established in 1992, is a leading gaming solutions supplier and operator active in 39 regulated jurisdictions worldwide. With a global workforce of approximately 1,700 employees, INTRALOT is committed to redefine innovation and quality of services in the lottery and gaming sector, while supporting operators in raising funds for good causes. In 2023, INTRALOT was distinguished as a top ten most attractive employer brands in Greece.INTRALOT has been awarded the prestigious WLA Responsible Gaming Framework Certification by the World Lottery Association. We always act with integrity and enjoy what we do.&nbsp;Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Cyber Security Engineer

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