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Γραμματειακή Υποστήριξη

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Τηλεπικοινωνίες

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Αθλητισμός / Fitness

Τέχνες / Πολιτισμός

Φροντίδα Ενήλικων / Παιδιών

Προσωπικό Ασφαλείας

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Italian Customer Service RepresentativeAthens / HybridAre you fluent in Italian and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as Italian-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our Italian-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;Italian&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

Italian Customer Service Representative
Athens / Hybrid

French Customer Service RepresentativeAthens / HybridAre you fluent in French and passionate about providing excellent customer service? We are seeking dedicated individuals to join our customer service team as French-Speaking Customer Service Representatives. In this role, you will be responsible for assisting our French-speaking customers with inquiries, resolving issues, and ensuring a positive experience with our products or services.&nbsp;Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Troubleshoot and resolve customer issues and complaints effectively.</li><li>Collaborate with other departments to escalate complex issues when necessary.</li><li>Guide new clients through digital onboarding, particularly focusing on KYC requirements and procedures.</li></ul>&nbsp;Requirements:<ul><li>Fluency in&nbsp;French&nbsp;&amp; English (both written and verbal) is essential.</li><li>Strong communication and interpersonal skills.</li><li>Previous experience in customer service or a related field is preferred but not required.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Excellent problem-solving abilities.</li><li>Availability to work 24/7/365 to ensure continuous support.</li></ul>

French Customer Service Representative
Athens / Hybrid

Σύμβουλος Τηλεφωνικής Εξυπηρέτησης (8ωρο)Αθήνα / On-SiteΕάν θέλεις…Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικής Εξυπηρέτησης.Πρόκειται για 8ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση.&nbsp;Είσαι ο ιδανικός υποψήφιος εάν έχεις…<ul><li>Απολυτήριο Λύκειο</li><li>Ευχέρεια στη χρήση εφαρμογών MS Office</li><li>Καλή γνώση Αγγλικών</li></ul>&nbsp;Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές.</li><li>Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings.</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel</li></ul>

Σύμβουλος Τηλεφωνικής Εξυπηρέτησης (8ωρο)
Αθήνα / On-Site

Σύμβουλος Εξυπηρέτησης &amp; Τεχνικής Υποστήριξης Εταιρικών &amp; Επιχειρησιακών ΠελατώνΑθήνα / On-SiteΕάν θέλεις…Να δείξεις το ταλέντο σου στην επικοινωνία, να εξελιχθείς σαν επαγγελματίας και να χτίσεις το μέλλον σου, απασχολήσου ως Σύμβουλος Τηλεφωνικής Εξυπηρέτησης &amp; Τεχνικής Υποστήριξης Εταιρικών και Επιχειρησιακών Πελατών.Πρόκειται για 8ωρη, 5θήμερη απασχόληση μέσω συνεργαζόμενων με την COSMOTE eValue εταιριών με αντικείμενο την τηλεφωνική εξυπηρέτηση και συμβουλευτική υποστήριξη εταιρικών και επιχειρησιακών πελατών σε θέματα εμπορικής και τεχνικής φύσεως.&nbsp;Είσαι ο ιδανικός υποψήφιος εάν έχεις…<ul><li>Απολυτήριο Λύκειο και τελειόφοιτος ή απόφοιτος ΙΕΚ / ΤΕΙ / ΑΕΙ με επιθυμητή κατεύθυνση Τηλεπικοινωνίες ή Πληροφορική.</li><li>Ευχέρεια στη χρήση εφαρμογών MS Office.</li><li>Καλή γνώση Αγγλικών.</li><li>Εξοικείωση με τεχνολογίες όπως IP VPN, Cloud, ICT solutions.</li><li>Εργασιακή εμπειρία σε παρεμφερές αντικείμενο.</li></ul>&nbsp;Είμαστε οι ιδανικοί για εσένα διότι προσφέρουμε…<ul><li>Αρχική εκπαίδευση περίπου 3 εβδομάδων με αποδοχές.</li><li>Συστηματική εκπαίδευση σε θέματα Εξυπηρέτησης Πελατών και πρόσβαση σε αμέτρητα e-trainings.</li><li>Σταθερό μηνιαίο μισθό και ασφάλιση from day 1!</li><li>Δυνατότητα να είσαι το επόμενο αστέρι στο Grand Cosmotel&nbsp;</li></ul>

Σύμβουλος Εξυπηρέτησης & Τεχνικής Υποστήριξης Εταιρικών & Επιχειρησιακών Πελατών

The Global Travel Rule (GTR) is a comprehensive solution for Virtual Asset Service Providers (VASPs) to ensure compliance with the Travel Rule and Anti-Money Laundering (AML) requirements, as outlined by the Financial Action Task Force (FATF) Recommendation 16 and various national regulators. Initiated by Binance in 2022, GTR serves as a secure and scalable messaging protocol for VASPs to exchange required Originator and Beneficiary information. GTR aims to bridge the gap between traditional finance (TradFi) and the crypto industry, providing a SWIFT-equivalent network for crypto exchanges and businesses. Responsibilities<ul><li>Conduct external presentations to other Virtual Asset Service Providers and/or external parties as needed</li><li>Assist with the onboarding and technical integration process of new GTR members</li><li>Assist with any vendor due diligence requirements from new GTR members&nbsp;</li><li>Assist with market surveys or GTM efforts for new GTR features and products</li><li>Provide continuous feedback to GTR's product development team</li></ul>Requirements<ul><li>1-2 years working experience in the Virtual Asset Service Provider's Compliance/Product/BD teams. Institutional account management / sales experience would be a plus</li><li>RegTech SaaS background would be a plus</li><li>Basic understanding of FATF's Travel Rule regulations would be a plus</li><li>Knowledge of the crypto exchange business and an interest in Web3</li><li>Excellent stakeholder relationship management skills</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Partnerships Associate (Global Travel Rule)

Responsibilities<ul><li>Responsible for product promotion in Europe, including but not limited to writing promotional copy, planning online and offline events, and coordinating with partners.</li><li>Develop in-depth knowledge of target user needs and preferences within the community, identify potential market opportunities, and increase product visibility.</li><li>Assist the BD team in developing partnerships and establishing strong relationships with key opinion leaders (KOLs) to enhance product visibility and influence.</li><li>Monitor market trends, analyse competitive strategies, and develop appropriate market positioning and promotion strategies for the company's products.</li><li>Regularly report on work progress, summarise lessons learned, and provide suggestions and recommendations for improvement.</li></ul>Requirements<ul><li>Bachelor's degree or above, preferably in a related field such as marketing, advertising, or media.</li><li>Fluent English is required to be able to coordinate with overseas partners and stakeholders.</li><li>Minimum 2 years of marketing or PR or related work experience, with proven success preferred.</li><li>Strong data analysis skills, able to independently conduct market research and competitive product analysis.</li><li>Good communication and coordination skills, able to maintain good relationships with team members, partners, and clients.</li><li>Strong learning ability and proactive personality, able to quickly adapt to the ever- changing market environment.</li><li>Passionate about marketing, with strong teamwork and the ability to withstand pressure.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

PR Specialist - Europe

Join Binance's Customer Service team and be a part of a client-facing business where exceptional support is our priority. We aim to create a platform where users receive top-quality assistance with fast response times and accurate information. Our support is provided via ticketing systems and live chat, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. We seek empathetic, communicative, and problem-solving individuals who can advocate for our customers and gather valuable feedback. Join us and help ensure exceptional service standards and high customer satisfaction.Responsibilities:Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.Handle customer enquiries, advice and suggestions via email or online tools.Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.Handle customer complaints, special cases or ad hoc tasks.&nbsp;Requirements:Bachelor degree or above.Minimum 1 year experience in customer service, preferably in finance or E-commerce industry.High level of honesty and integrity. Proactive and meticulous.A sense of responsibility and team work spirit.Ability to work under pressure, strong communication skills and exceed beyond expectation.Willing to work under different work shifts, including night shifts.Positive about the crypto industry.Personal or professional experience with cryptocurrency.Proficient in both Polish and English.Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our&nbsp;Candidate Privacy Notice.

Customer Service Representative - (Polish)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. We are looking for a Senior DevOps Engineer or DevOps Architect to help us push our infrastructure and configuration management to the next level. You are expected to have experience in designing, implementing, and maintaining large-scale, complex, highly critical applications. Your tasks will involve designing, implementing and improving solutions related to our infrastructure management. Advancing our infrastructure and architecture, you'll help migrate existing systems while working closely with the Dev and QA teams. You'll also find technical solutions to prevent or mitigate production issues, automate operations tasks and further visibility into the stack. Responsibilities:<ul><li>Develop, maintain and administer tools which automate operational activities and improve engineering productivity</li><li>Propose and drive architectural improvements, recommend process changes</li><li>Find and solve production issues as well as root cause analysis</li><li>Automate continuous delivery andon-demand capacity management solutions</li><li>Develop configuration and infrastructure solutions for internal deployments</li><li>Update, track and resolve myriad technical issues</li><li>Evaluate new technology options and vendor products</li><li>Ensure critical system security through the use of optimal security solutions</li></ul>Requirements:<ul><li>8+ years of technical experience in a similar role (architecting and supporting large-scale production systems)</li><li>Experience with cloud services such as AWS and GCP</li><li>Experience with large-scale distributed environments</li><li>Robust programming skill in Python, Go, or similar</li><li>Experience with configuration management tools such as SaltStack, Terraform/OpenTofu, Ansible, Docker, etc</li><li>Demonstrable proficiency with Linux and Networking</li><li>Bachelor's degree in a technical field</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.binance.com/en/candidate/privacy/notice">Candidate Privacy Notice</a>.

Senior/Staff DevOps Engineer (Individual contributor role)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Binance is looking for an experienced QA Engineer (mid to senior level) to drive and support Integration Testing of our high-performance backend software stack. This entails the full life cycle of testing from designing tests to capture changes, developing these into scripts and confirming execution, collating these into the integration framework, and ongoing improvement to the framework to improve automation. This is a full-time position which offers hybrid working in APAC region.Responsibilities<ul><li>Work closely with team members (Developers, Product Manager and Partners) to develop, test and deliver high quality software products.</li><li>Design test, development of scripted Python tests for integration test scenarios.</li><li>Preparation of integration test scenarios for unreleased features and changes, integrate into CI and stamp QA approved new feature for production.</li><li>Hands-on investigation, find root cause and communicate efficiency with other teams.</li><li>Identification and prioritization of deficiencies in existing integration test scripts and implementing improvements.</li><li>Enhancement of existing integration framework to support improved automation and reporting.</li><li>Developer background would be nice to have.</li></ul>Requirements<ul><li>5+ years of backend QA engineering experience.</li><li>Full cycle testing from designing manual tests, developing scripts and execution.</li><li>Strong experience with UNIX/Linux.</li><li>Strong scripting ability using Python, Bash.</li><li>Experience testing backend services such as APIs, Databases, distributed services (non-monolithic).</li><li>Enjoys breaking things and solving problems - not just able to find out the 'what', but also the 'why'.</li><li>Clear, logical communicator in English.</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" href="https://www.binance.com/en/candidate/privacy/notice">Candidate Privacy Notice</a>.

Senior Automation QA Engineer / SDET (Python)

Responsabilities:<ul><li>Act as a point of escalation and subject matter expert for Corporate onboarding cases</li><li>Ability to take on and lead special assignments and projects</li><li>Take the lead on adhoc QA checks to support the regional team</li><li>Identify and propose procedure and process enhancements</li><li>Work with the team lead and Manager for ongoing assessments, assisting with compliance reviews, and ongoing or ad hoc reviews</li><li>Work closely with MLRO’s, Account Managers/VIP and other key stakeholders within the business</li><li>Proficiency in compliance applications and programmes such as WorldCheck, etc</li><li>Good knowledge on provisions of local laws, directives, regulations and otherwise standards applicable to subject persons and knowledge of upcoming regulation of virtual currency policies is a strong plus</li><li>Good proficiency in conducting customer risk assessments, periodic/trigger reviews and enhanced due diligence</li><li>Identification and documentation of unusual activity or AML flags</li><li>Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements</li></ul>Requirements:<ul><li>We seek to hire individuals who are highly motivated, intelligent, and have demonstrated excellence in prior endeavours</li></ul> The successful candidate should have:<ul><li>At least 3+ years’ directly related experience in a compliance role with a substantial knowledge of relevant rules and regulations and the day-to-day compliance affairs</li><li>Strong experience in corporate onboarding and different corporate structure types</li><li>Demonstrated ability to write effectively</li><li>Superior organizational skills</li><li>Strong communication skills, investigative skills &amp; detailed orientated</li><li>ACAMS desirable</li></ul>Why Binance• Shape the future with the world’s leading blockchain ecosystem• Collaborate with world-class talent in a user-centric global organization with a flat structure• Tackle unique, fast-paced projects with autonomy in an innovative environment• Thrive in a results-driven workplace with opportunities for career growth and continuous learning• Competitive salary and company benefits• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Compliance Analyst - KYB

Job Ads Ελλάδα - Page 45

italian customer service representative athens / hybrid

Cosmote e-Value

french customer service representative athens / hybrid

Cosmote e-Value

σύμβουλος τηλεφωνικής εξυπηρέτησης (8ωρο) αθήνα / on-site

Cosmote e-Value

σύμβουλος εξυπηρέτησης & τεχνικής υποστήριξης εταιρικών & επιχειρησιακών πελατών

Cosmote e-Value

partnerships associate (global travel rule)

Binance

pr specialist - europe

Binance

customer service representative - (polish)

Binance

senior/staff devops engineer (individual contributor role)

Binance

senior automation qa engineer / sdet (python)

Binance

compliance analyst - kyb

Binance