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Content Moderation - Bilingual Armenian/English So what does a Content Moderator really do?Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media&nbsp;family of apps, so not everyone can qualify for this role. We make sure we get the best of the&nbsp;best, after all, we are a ridiculously good company so we make sure our employees are&nbsp;top-notch. So come on, now we need your full concentration because it’s time to imagine what&nbsp;It's like being a Content Moderator.&nbsp;As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling&nbsp;procedures with consistency. The best candidates are able to identify subtle differences in the&nbsp;meaning of digital communication and accurately enforce the client’s terms of use by carefully&nbsp;monitoring reports of abuse on the site. You will atively participate in employee assistance&nbsp;programs, program reporting initiatives and training to foster the well-being of you and the&nbsp;employee community. A Content Moderator will escalate through appropriate channels any&nbsp;changes that may impact performance or as necessary to maintain required KPIs. You will also&nbsp;adhere to security measures, confidentiality, and other project requirements in any way related&nbsp;to your work.&nbsp;So what does all this mean for your day-to-day? In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures,&nbsp;political ads, and social media profiles. You will then score this content on areas such as&nbsp;age-appropriateness, level of violence, sexual content, and political transparency. In order to&nbsp;properly identify all of these items, you will be trained on how to enforce the client’s policies, and&nbsp;then use these policies to support the overall business.&nbsp;As a Content Moderator, you understand the importance of working hard and having fun! You will be given daily time to participate in wellness activities such as dance parties, fitness&nbsp;challenges, on-site wellness programs, video games, and team development exercises. TaskUs&nbsp;provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere!Do you have what it takes to be a Content Moderator?&nbsp;Requirements:What is it we’re looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience&nbsp;environment. What else?<ul><li>We also need someone with at least a high school diploma or equivalent.</li><li>We also need someone who is fluent in English and Armenian, must be able to read and speak the language.</li></ul>​Now let’s get technical.<ul><li>We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.</li></ul>TaskUs devotes considerable resources to the wellbeing of its employees. Being a Content Moderator means participating in counseling sessions and other wellness programs: ● All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment.● All employees will attend wellness groups.Creating a Culture of Awareness and Prevention:TaskUs believes in being transparent with our new employees about their job duties and the&nbsp;possible impact. Some of our campaigns include disturbing content. Examples of these types of material may include but are not limited to: ● Child exploitation and abuse● Animal torture● Gang Violence● Murder● Hate Speech&nbsp;As a content moderator it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having&nbsp;counselors on-site, resiliency programming, and other wellness initiatives, exposure to&nbsp;graphic and disturbing content is unavoidable. Some individuals with a sensitivity to&nbsp;viewing graphic or disturbing content may be at risk for developing distress, mental&nbsp;health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing.&nbsp;TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance, and other considerations.&nbsp;In order to help create a community that is safe for all employees, the Resiliency and Wellness&nbsp;Team takes an active role in the primary prevention of mental health concerns through direct&nbsp;practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our&nbsp;programs seek to raise awareness about psychological issues, challenge ideas that contribute&nbsp;to social inequity, disempowerment, and discrimination, as well as the underlying structures that&nbsp;support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Content Moderation - Bilingual Armenian/English

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.Duties and ResponsibilitiesResearch and Outreach:<ul><li>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</li><li>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</li></ul>Lead Qualification and Management:<ul><li>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</li><li>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.&nbsp;</li><li>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</li></ul>Customer Engagement:<ul><li>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</li><li>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</li><li>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</li></ul> &nbsp;Collaboration and Feedback:<ul><li>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</li><li>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</li></ul>Sales Execution:<ul><li>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.</li><li>Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.</li><li>Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.</li></ul>Training and Compliance:<ul><li>Participate in training sessions as required and adhere to company policies and procedures.</li><li>Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards.</li></ul>Reporting:<ul><li>Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.</li></ul> &nbsp;Competencies and Skills:<ul><li>Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.</li><li>Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.</li><li>Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.</li><li>Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.</li><li>System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.</li><li>Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.</li><li>Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities.</li><li>Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.</li></ul> &nbsp;We Would Really Like You to Have:<ul><li>Sales Environment Understanding: A strong grasp of the sales landscape and dynamics.</li><li>Sales Experience: Prior experience in a sales environment is advantageous.</li><li>Fintech Experience: Familiarity with fintech products or services is a plus.</li><li>Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment.</li><li>Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications.</li><li>Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport.</li><li>Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail.</li><li>Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration.</li><li>Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty.</li><li>Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively.</li><li>Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.</li></ul> &nbsp;What can you expect from this role?<ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Ample opportunities for professional development and learning from various departments</li><li>A vibrant and inclusive work environment</li></ul> &nbsp;Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team. &nbsp;How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

B2B Sales Specialist- English / Portuguese

Content Moderation - Bilingual Bulgarian/English So what does a Content Moderator really do?Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media&nbsp;family of apps, so not everyone can qualify for this role. We make sure we get the best of the&nbsp;best, after all, we are a ridiculously good company so we make sure our employees are&nbsp;top-notch. So come on, now we need your full concentration because it’s time to imagine what&nbsp;It's like being a Content Moderator.&nbsp;As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling&nbsp;procedures with consistency. The best candidates are able to identify subtle differences in the&nbsp;meaning of digital communication and accurately enforce the client’s terms of use by carefully&nbsp;monitoring reports of abuse on the site. You will atively participate in employee assistance&nbsp;programs, program reporting initiatives and training to foster the well-being of you and the&nbsp;employee community. A Content Moderator will escalate through appropriate channels any&nbsp;changes that may impact performance or as necessary to maintain required KPIs. You will also&nbsp;adhere to security measures, confidentiality, and other project requirements in any way related&nbsp;to your work.&nbsp;So what does all this mean for your day-to-day? In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures,&nbsp;political ads, and social media profiles. You will then score this content on areas such as&nbsp;age-appropriateness, level of violence, sexual content, and political transparency. In order to&nbsp;properly identify all of these items, you will be trained on how to enforce the client’s policies, and&nbsp;then use these policies to support the overall business.&nbsp;As a Content Moderator, you understand the importance of working hard and having fun! You will be given daily time to participate in wellness activities such as dance parties, fitness&nbsp;challenges, on-site wellness programs, video games, and team development exercises. TaskUs&nbsp;provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere!Do you have what it takes to be a Content Moderator?&nbsp;Requirements:What is it we’re looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience&nbsp;environment. What else?<ul><li>We also need someone with at least a high school diploma or equivalent.</li><li>We also need someone who is fluent in English and Bulgarian, must be able to read and speak the language.</li></ul>​Now let’s get technical.<ul><li>We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.</li></ul>TaskUs devotes considerable resources to the wellbeing of its employees. Being a Content Moderator means participating in counseling sessions and other wellness programs: ● All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment.● All employees will attend wellness groups.Creating a Culture of Awareness and Prevention:TaskUs believes in being transparent with our new employees about their job duties and the&nbsp;possible impact. Some of our campaigns include disturbing content. Examples of these types of material may include but are not limited to: ● Child exploitation and abuse● Animal torture● Gang Violence● Murder● Hate Speech&nbsp;As a content moderator it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having&nbsp;counselors on-site, resiliency programming, and other wellness initiatives, exposure to&nbsp;graphic and disturbing content is unavoidable. Some individuals with a sensitivity to&nbsp;viewing graphic or disturbing content may be at risk for developing distress, mental&nbsp;health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing.&nbsp;TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance, and other considerations.&nbsp;In order to help create a community that is safe for all employees, the Resiliency and Wellness&nbsp;Team takes an active role in the primary prevention of mental health concerns through direct&nbsp;practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our&nbsp;programs seek to raise awareness about psychological issues, challenge ideas that contribute&nbsp;to social inequity, disempowerment, and discrimination, as well as the underlying structures that&nbsp;support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Content Moderation - Bilingual Bulgarian/English

Content Moderation - Bilingual Dutch/English So what does a Content Moderator really do?Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media&nbsp;family of apps, so not everyone can qualify for this role. We make sure we get the best of the&nbsp;best, after all, we are a ridiculously good company so we make sure our employees are&nbsp;top-notch. So come on, now we need your full concentration because it’s time to imagine what&nbsp;It's like being a Content Moderator.&nbsp;As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling&nbsp;procedures with consistency. The best candidates are able to identify subtle differences in the&nbsp;meaning of digital communication and accurately enforce the client’s terms of use by carefully&nbsp;monitoring reports of abuse on the site. You will atively participate in employee assistance&nbsp;programs, program reporting initiatives and training to foster the well-being of you and the&nbsp;employee community. A Content Moderator will escalate through appropriate channels any&nbsp;changes that may impact performance or as necessary to maintain required KPIs. You will also&nbsp;adhere to security measures, confidentiality, and other project requirements in any way related&nbsp;to your work.&nbsp;So what does all this mean for your day-to-day? In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures,&nbsp;political ads, and social media profiles. You will then score this content on areas such as&nbsp;age-appropriateness, level of violence, sexual content, and political transparency. In order to&nbsp;properly identify all of these items, you will be trained on how to enforce the client’s policies, and&nbsp;then use these policies to support the overall business.&nbsp;As a Content Moderator, you understand the importance of working hard and having fun! You will be given daily time to participate in wellness activities such as dance parties, fitness&nbsp;challenges, on-site wellness programs, video games, and team development exercises. TaskUs&nbsp;provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere!Do you have what it takes to be a Content Moderator?&nbsp;Requirements:What is it we’re looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience&nbsp;environment. What else?<ul><li>We also need someone with at least a high school diploma or equivalent.</li><li>We also need someone who is fluent in English and Dutch, must be able to read and speak the language.</li></ul>​Now let’s get technical.<ul><li>We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.</li></ul>TaskUs devotes considerable resources to the wellbeing of its employees. Being a Content Moderator means participating in counseling sessions and other wellness programs: ● All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment.● All employees will attend wellness groups.Creating a Culture of Awareness and Prevention:TaskUs believes in being transparent with our new employees about their job duties and the&nbsp;possible impact. Some of our campaigns include disturbing content. Examples of these types of material may include but are not limited to: ● Child exploitation and abuse● Animal torture● Gang Violence● Murder● Hate Speech&nbsp;As a content moderator it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having&nbsp;counselors on-site, resiliency programming, and other wellness initiatives, exposure to&nbsp;graphic and disturbing content is unavoidable. Some individuals with a sensitivity to&nbsp;viewing graphic or disturbing content may be at risk for developing distress, mental&nbsp;health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing.&nbsp;TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance, and other considerations.&nbsp;In order to help create a community that is safe for all employees, the Resiliency and Wellness&nbsp;Team takes an active role in the primary prevention of mental health concerns through direct&nbsp;practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our&nbsp;programs seek to raise awareness about psychological issues, challenge ideas that contribute&nbsp;to social inequity, disempowerment, and discrimination, as well as the underlying structures that&nbsp;support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Content Moderation - Bilingual Dutch/English

Content Moderation - Bilingual Albanian/English Think of yourself as someone who will ensure high quality and safe experiences for both people and businesses across the social media&nbsp;family of apps, so not everyone can qualify for this role. We make sure we get the best of the&nbsp;best, after all, we are a ridiculously good company so we make sure our employees are&nbsp;top-notch. So come on, now we need your full concentration because it’s time to imagine what&nbsp;It's like being a Content Moderator.&nbsp;As a Content Moderator, you will be instrumental in keeping our online world engaging, appropriate, and safe. You will apply a content policy to digital content and execute handling&nbsp;procedures with consistency. The best candidates are able to identify subtle differences in the&nbsp;meaning of digital communication and accurately enforce the client’s terms of use by carefully&nbsp;monitoring reports of abuse on the site. You will atively participate in employee assistance&nbsp;programs, program reporting initiatives and training to foster the well-being of you and the&nbsp;employee community. A Content Moderator will escalate through appropriate channels any&nbsp;changes that may impact performance or as necessary to maintain required KPIs. You will also&nbsp;adhere to security measures, confidentiality, and other project requirements in any way related&nbsp;to your work.&nbsp;So what does all this mean for your day-to-day? In the Content Moderator role, you will be working on a computer each day reviewing content such as videos, news stories, still pictures,&nbsp;political ads, and social media profiles. You will then score this content on areas such as&nbsp;age-appropriateness, level of violence, sexual content, and political transparency. In order to&nbsp;properly identify all of these items, you will be trained on how to enforce the client’s policies, and&nbsp;then use these policies to support the overall business.&nbsp;As a Content Moderator, you understand the importance of working hard and having fun! You will be given daily time to participate in wellness activities such as dance parties, fitness&nbsp;challenges, on-site wellness programs, video games, and team development exercises. TaskUs&nbsp;provides onsite free munchies, popcorn, and food for purchase from our market or local source food vendors. We also enjoy a good party, so there is always one happening somewhere!Do you have what it takes to be a Content Moderator?&nbsp;Requirements:What is it we’re looking for? Well since this is a Content Moderator we need someone with at least one year prior operations experience in shared services or a customer experience&nbsp;environment. What else?<ul><li>We also need someone with at least a high school diploma or equivalent.</li><li>We also need someone who is fluent in English and Albanian, must be able to read and speak the language.</li></ul>​Now let’s get technical.<ul><li>We’re looking for someone who has strong interpersonal skills, verbal and written communication skills and most importantly empathy. Someone who has a high affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported.</li></ul>TaskUs devotes considerable resources to the wellbeing of its employees. Being a Content Moderator means participating in counseling sessions and other wellness programs: ● All employees will attend wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment.● All employees will attend wellness groups.Creating a Culture of Awareness and Prevention:TaskUs believes in being transparent with our new employees about their job duties and the&nbsp;possible impact. Some of our campaigns include disturbing content. Examples of these types of material may include but are not limited to: ● Child exploitation and abuse● Animal torture● Gang Violence● Murder● Hate Speech&nbsp;As a content moderator it is important for you to know the potential risks related to this type of work. While TaskUs is focused on employee wellness by having&nbsp;counselors on-site, resiliency programming, and other wellness initiatives, exposure to&nbsp;graphic and disturbing content is unavoidable. Some individuals with a sensitivity to&nbsp;viewing graphic or disturbing content may be at risk for developing distress, mental&nbsp;health symptoms, or, in rare instances, Secondary Traumatic Stress based on the content they are viewing.&nbsp;TaskUs reserves the right to reassign content moderators to other TaskUs projects based on staffing needs, employee performance, and other considerations.&nbsp;In order to help create a community that is safe for all employees, the Resiliency and Wellness&nbsp;Team takes an active role in the primary prevention of mental health concerns through direct&nbsp;practice efforts, e-learning, skills training, and outreach efforts to the TaskUs community. Our&nbsp;programs seek to raise awareness about psychological issues, challenge ideas that contribute&nbsp;to social inequity, disempowerment, and discrimination, as well as the underlying structures that&nbsp;support them. In addition, our programs empower employees to find and use their voices in a healthy and productive way.&nbsp;About Us:TaskUs is the fastest growing tech-enabled business services company in the world, delivering the customer support, AI operations and content security services that power the world’s most innovative companies. Listed as one of Glassdoor‘s “100 Best Places to Work”, USA Today’s “Best Company Cultures” and “Best Companies for Women” by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do. TaskUs has been recognized as one of the Inc. “5000 Fastest Growing Private Companies in America” for the past seven years consecutively. Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250mm in 2018 from the world’s largest private equity firm, Blackstone.TaskUs currently has over 47.000 employees and offices across the U.S., Philippines, India, Taiwan, Croatia and Mexico. To find out more visit&nbsp;www.TaskUs.com. TaskUs Inc. is an equal opportunity employer.How We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Content Moderation - Bilingual Albanian/English

Customer Care&nbsp;Specialist-Polish/English&nbsp;BilingualWhat does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Customer Care Specialist.Responsibilities:<ul><li>Experience in technical-based customer assistance through voice, chat, and email</li><li>Previous experience dealing with the challenges faced in a customer-focused role&nbsp;</li><li>Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting&nbsp;colleagues/department.&nbsp;As a result, driving the successful development of the team and the wider department forward.</li><li>Problem-solving and critical thinking skills</li><li>A passion for problem-solving with the customer’s interest and satisfaction being the primary goal</li><li>Social Media Savvy</li><li>Ability to effectively and correctly communicate verbally and in written format</li></ul>Role Requirements:<ul><li>Must be bilingual in Polish (B2/C1) and English (B2/C1) speaking and writing</li><li>Experience in Customer Support, technical support, especially with a help desk or other IT functions&nbsp;</li><li>Great communication skills, written and orally</li><li>Demonstrate strong abilities to work independently and as a team player</li><li>Must be adaptable and flexible, demonstrating abilities to work with process and information changes</li><li>Must be willing to participate in a background screening</li><li>Proven customer communication experience (E-mail &amp; Phone)</li><li>Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)</li></ul>About UsWe are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology—powered by ridiculously smart people.TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.TaskUs currently has over 45,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.TaskUs is an equal opportunity employer.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! TaskUs is an Equal Opportunity EmployerHow We Partner To Protect You:&nbsp;TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI:&nbsp;In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to&nbsp;opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

Bilingual Polish/English Customer Care Specialist

B2B Sales Specialist- German/English

As a&nbsp;Business Development Sales Representative - LATAM Spanish&nbsp;working onsite in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in LATAM Spanish</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

LATAM Spanish - Business Development Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As an&nbsp;English - Customer Service Representative in support of The Home Depot (shift of 2pm - 11pm to start)&nbsp;working&nbsp;onsite&nbsp;in our brand new facilities in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile. You’ll be the difference between their customer experience being just average or exceptional, facilitating effortless resolution.During a Typical Day, You’ll<ul><li>Answer incoming calls from U.S.-based customers for the largest home improvement retailer in the United States</li><li>Provide accurate, valid, and complete information by using the right tools, methods, and processes</li><li>Some upselling of products or services to existing customers may be required</li></ul>What You Bring to the Role<ul><li>Fluent in English (B2 level)</li><li>Previous customer service experience recommended</li><li>High school diploma or equivalent</li><li>Proficiency in using computer systems and software applications</li><li>Professionalism, positivity, and a supportive attitude while being eager to learn new skills and processes</li><li>Ability to support and work regular overnight shifts</li></ul>What You Can Expect<ul><li>Competitive compensation package with a monthly base salary performance bonus opportunities</li><li>A shift that fits with your fun living lifestyle from 2pm - 11pm to start</li><li>And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives</li><li>Knowledgeable, encouraging, supporting and present leadership</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>Career growth and lots of learning opportunities for aspiring minds</li><li>25 days annual leave per year</li></ul>A Bit More About Your RoleWe’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible during each and every call. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. If you're a night owl, this is the perfect opportunity to make a real impact to the American market.You'll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

English - Customer Service Representative in support of The Home Depot (Evening Full Time Hours)

As a Desktop Support Lead Technician and under general direction, you will be responsible for maintaining the desktop/ workstation environment, software distribution, security updates, second level troubleshooting and you will act as a lead for escalation of complex issues.Provide advanced technical end-user support to desktop systems; workstation setup, configuration, and routine tasks such as software/hardware upgrades. Act as primary point of contact for applications and limited network/server support in addition to strong leadership skills to manage multiple tasks. Resolvereported desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. Demonstrate excellent customer interaction skills both verbally and orally. Demonstrate expert knowledge of technologies as well as excellent judgment for managing and prioritizing work. Responsibilities:• Maintain, analyze, troubleshoot, upgrade, replace and repair computer systems hardware and computer peripherals. Act as an escalation point for complex technical and configuration issues. Provide onsite support for VIP/P&amp;E users.&nbsp;• Technical Subject Matter Expert (SME) on all desktop applications and other functions vital to the success of the site. Demonstrates knowledge and experience and excellent customer service skills.&nbsp;• Softphone and Hard Phone Configuration and Administration.&nbsp;• Monitor and Maintain Desktop Compliance such as SCCM Client Health, SEP Anti-Virus, and MS Patch updates. Ensure Site IT compliance in terms of vulnerability management,&nbsp;• Monitor and Maintain Site’s DHCP IPs ensuring each client/department has enough IP Pool, VLAN Configuration and Administration.&nbsp;• Assist with implementing discovery, planning and managing projects. Act as a liaison between other departments and the Site IT group.&nbsp;• Work with other IT teams during the development and deployment phase of new desktop images or software projects. Recommend method changes for processes and general group development involving new technology.&nbsp;• Support senior IT team with sales process.&nbsp;• Provide minimal training and technical assistance to end users.&nbsp;• Creating/Updating documentation like SOPs; Job Aids, FAQs, etc., review and improve our Site IT processes and proceduresAssist in setting and maintaining a standard performance for the team by providing leadership and enforcing policies. Proactively seeks out opportunities for improvement by mentoring and training junior specialists.&nbsp;• Act as backup for IT Site Supervisor where appropriate.&nbsp; Desired Skills and Experience:&nbsp;• Relevant associate or Bachelor’s degree in Computer Science, Information Technology or Engineering or an equivalent combination of education and experience.&nbsp;• Superior IT support knowledge is required. Strong problem-solving tools and techniques are required. Must be able to install, configure and troubleshoot current desktop operating systems.&nbsp;• Working knowledge of PC hardware and Microsoft software applications (e.g. MS Office, etc.)&nbsp;• Working knowledge of SCCM, Antivirus, TACACS, VLAN, DHCP, Active Directory, Group Policies, MS Exchange, network and remote administration, software deployment as well as imaging software and processes.&nbsp;• Ability to handle multiple projects simultaneously, establish priorities, work under time constraints and meet deadlines. • High attention to detail in planning, reporting and execution of assigned work and must be proactive in resolving issues or developing better work

Lead Desktop Support Technician

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