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We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "Tele-sales Account Manager” to be part of our successful team in our “Tele-sales Customer Operations team”.You have a challenging mission for:Managing Tele-sales partners, driving sales performance, and ensuring a high level of customer satisfaction. This role requires a combination of strategic thinking, sales expertise, and exceptional communication skills to achieve business growth.What will you do:<ol><li>Sales and Revenue Generation:</li><li>Execute effective Tele-sales strategies to achieve monthly and annual sales targets.</li><li>Identify opportunities for upselling and cross-selling to maximize revenue growth.</li><li>Account Management:</li><li>Manage assigned accounts through regular communication and timely follow-ups.</li><li>Monitor account performance to address challenges and optimize client outcomes.</li><li>Team Collaboration and Feedback:</li><li>Work closely with the sales team to align on objectives and strategies.</li><li>Share client feedback to improve processes, products, and services.</li><li>Campaign and Performance Monitoring:</li><li>Analyze sales performance data and prepare detailed reports for management.</li><li>Conduct live monitoring and audits to ensure adherence to sales scenarios.</li><li>Customer Support and Issue Resolution:</li><li>Mediate to resolve client concerns and collaborate with internal teams for effective solutions.</li><li>Provide exceptional service to retain customers and reduce churn.</li><li>Compliance and Procedures:</li><li>Adhere to company policies, including do-not-call lists and codes of conduct.</li><li>Maintain accurate records and documentation for all sales activities.</li><li>Digital Marketing Collaboration:</li><li>Oversee the integration of Tele-sales efforts with digital marketing campaigns.</li><li>Collaborate on content creation for platforms such as social media and Google Ads.</li></ol>It would be great if you have:<ul><li>Excellent verbal and written communication to connect effectively with partners and clients.</li><li>In-depth knowledge of sales techniques, negotiations, and closing strategies.</li><li>Strong analytical skills to handle client concerns and business challenges.</li><li>Ability to work as part of a team and foster cooperation.</li><li>Dedication to understanding and fulfilling client needs.</li><li>Efficiency in managing multiple accounts and meeting deadlines.</li><li>Flexibility to adjust strategies in response to changing circumstances.</li><li>Familiarity with CRM systems, dialers, and data analytics tools.</li></ul>What will you get:<ul><li>Sales Bonus to celebrate your achievements</li><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

Telesales Account Manager

We at&nbsp;Nova, are a young and dynamic team, the 2nd largest telecom provider in Greece, looking for a vibrant and fast-thinking "Revenue Assurance Analyst" be part of our successful team in our “Revenue Assurance team”You have a challenging mission for:&nbsp;We are seeking a skilled Revenue Assurance Analyst to join our Revenue Assurance team. The ideal candidate will have strong analytical and project management skills, attention to detail, and the ability to work collaboratively across departments.&nbsp;What will you do:&nbsp;<ul><li>Monitor and analyze Revenue Assurance (RA) controls and KPIs to mitigate potential leakages.&nbsp;Identify discrepancies and implement corrective actions.&nbsp;</li><li>Conduct ad-hoc analyses and investigations based on data analysis, statistical analysis, detailed data tracing, and raw charging records review.&nbsp;</li><li>Collaborate with cross-functional teams (IT, Network, Marketing, B2B, Wholesale, etc,) to develop best practices ensuring the accuracy and integrity of revenue streams.&nbsp;</li><li>Design and implement automated controls utilizing Excel, BI or other analytics tools to optimize process efficiency.&nbsp;</li><li>Assist in developing and implementing revenue assurance policies.&nbsp;Prepare monthly reports and presentations for management.&nbsp;</li></ul>It would be great if you have:&nbsp;<ul><li>BSc in Data Analytics, Engineering, Finance, or a related field (MSc is a plus).&nbsp;</li><li>Experience in an analytics role.&nbsp;</li><li>Proficiency in English and Microsoft Office, Power BI, and SQL.&nbsp;</li><li>Ability to handle large and complex datasets.&nbsp;</li><li>Strong project management skills and attention to detail.&nbsp;</li><li>Ability to work with cross-functional teams.&nbsp;</li><li>Result-oriented with a hands-on approach and a continuous learning mindset.&nbsp;</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Revenue Assurance Analyst

We at&nbsp;Nova&nbsp;are a young and dynamic team, the 2nd largest telecom provider in Greece. We're looking for a vibrant and fast-thinking&nbsp;Service Desk Technician&nbsp;to join our team.You have a challenging mission for:Provide technical support to our employees, ensuring smooth operations by troubleshooting issues, managing service requests, and maintaining IT systems.Key Responsibilities:<ul><li>Provide first-level technical support via phone, email, and in-person.</li><li>Troubleshoot and resolve hardware, software, and network issues.</li><li>Manage and prioritize service requests.</li><li>Maintain and update IT systems and assets.</li><li>Assist with setup and configuration of new hardware and software.</li><li>Document technical procedures and solutions.</li><li>Provide training and support on IT systems and applications.</li><li>Follow Service Desk policies and procedures.</li><li>Escalate complex issues to higher support levels.</li><li>Travel to company offices for on-site support.</li><li>Respond to customer issues and queries.</li><li>Ensure timely resolution of all issues.</li></ul>Main Requirements:<ul><li>Bachelor’s degree in IT, Computer Science, or a related field.</li><li>Experience as an IT Help Desk Technician.</li><li>Knowledge of electronic systems, computer hardware, and networking.</li><li>Strong problem-solving and communication skills.</li><li>Ability to work independently and in a team.</li><li>Willingness to learn new technologies.</li><li>Good understanding of hardware, software, and IT systems.</li><li>Flexibility to work varying hours.</li><li>Excellent communication skills in Greek &amp; English.</li></ul>What We Offer:<ul><li>Bonus Scheme to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Service Desk Technician

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for vibrant and fast thinking "NMC Operator” to be part of our successful team in our “Mobile-Fixed Core / IP / Access / IT NOC Department”.You have a challenging mission for:Undertaking the activities for the correct operation, fault management and relevant actions foreseen by the procedures to solve the problems of the entire network during the&nbsp;24-hrs supervision.What will you do:<ul><li>Receive, analyze and resolve/escalate any raised problem concerning customer complains or other kind of network failure or outage.</li><li>Act as the primary interface of the Network Management Centre for intra-departmental and external communications.</li><li>Execute planned tasks as required by NMC management.</li><li>Make use of the Corrective Trouble Ticketing System, in order to inform involved parties on Network Faults.</li><li>Escalate Faults among NOVA technical Departments and external providers/vendors and follow up the progress for the timely fault resolution.</li><li>Receive, analyze and resolve or escalate trouble tickets from Performance monitoring platforms.</li><li>Inform Customer Service of problems in the network leading to service outages.</li></ul>What will you get:<ul><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Private Insurance program to check up your health&nbsp;</li><li>Toddlers allowance to daycare your kids</li></ul>

NMC Operator

We see each new colleague as a unique team member and a major investment for our company’s future, and now we are looking for a talented and highly motivated "Data Analyst" to join a team of bright professionals.You have a challenging mission for:Transforming raw data into actionable insights that drive strategic business decisions and improve our network performance.What will you do:<ul><li>Gather and analyze data from various sources to identify trends and patterns.</li><li>Develop and maintain dashboards and reports to visualize key performance indicators (KPIs).</li><li>Conduct statistical analysis to identify areas for improvement and optimization.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data needs and provide analytical support.</li><li>Develop and implement data quality control measures to ensure accuracy and consistency.</li><li>Build and maintain data models and databases.</li><li>Automate data collection and reporting processes.</li><li>Support the development and implementation of predictive models</li></ul>It would be great if you have:<ul><li>Proven experience in data analysis and reporting.</li><li>Strong proficiency in SQL and data manipulation.</li><li>Experience with data visualization tools (e.g., Tableau, Power BI).</li><li>Knowledge of statistical analysis and data mining techniques.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Familiarity with database management systems.</li><li>Experience with a scripting language such&nbsp;as&nbsp;python&nbsp;or&nbsp;R.</li></ul>What will you get:<ul><li>Annual Bonus to celebrate your achievements.</li><li>Wellness programs to keep yourself fit.</li><li>Mobile voice and data to talk.</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp;for you, friends, family.</li><li>Flexy work from home to balance your life.</li><li>Private Insurance program to check up on your health.</li><li>Toddlers allowance to daycare your kids.</li></ul>

Data Analyst

Intellectica is recruiting an experienced&nbsp;Dispatch Manager&nbsp;on behalf of a dynamic and well-established freight forwarding company specializing in road logistics solutions across Greece and key markets. The role is based in Thessaloniki, Greece, and reports directly to the CEO. The ideal candidate will be responsible for overseeing and optimizing daily transportation planning and dispatch operations.Key activities and responsibilities of this role include:<ul><li>Managing end-to-end freight forwarding operations by ensuring smooth coordination of shipments, from planning and execution to delivery</li><li>Planning and dispatching daily transport schedules for road freight operations, ensuring timely and cost-efficient deliveries</li><li>Monitoring transport progress and updating internal systems to reflect accurate movement statuses</li><li>Communicating proactively with customers regarding schedules, delays, and delivery confirmations</li><li>Managing and maintaining transport documentation, waybills, and compliance with regulatory requirements</li><li>Collaborating with internal departments such as customer service and accounting to streamline processes</li><li>Identifying and addressing any deviations from planned routes or service standards</li><li>Contributing to continuous improvement initiatives aimed at enhancing dispatch efficiency and customer satisfaction</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field</li><li>Professional certifications in logistics or supply chain management are advantageous</li><li>Minimum of&nbsp;5 years&nbsp;of experience in a dispatch or transport coordination role within the freight forwarding or logistics sector</li><li>Familiarity with international trade regulations, customs procedures, and compliance requirements</li><li>Strong understanding of road freight operations, routing, and transport regulations</li><li>Proficiency in Microsoft Office (Word, Excel) and experience with ERP and CRM systems</li><li>Fluency in English and Greek</li></ul>Core competencies of a successful candidate:<ul><li>Ability to evaluate complex data sets, derive insights, and make informed decisions to optimize operations</li><li>Exceptional interpersonal, negotiation, and presentation skills for interacting with diverse stakeholders</li><li>A deep understanding of customer needs and the ability to deliver superior service</li><li>Keen understanding of market dynamics and a strong focus on identifying and seizing growth opportunities</li><li>Comfortable working in a dynamic, fast-paced environment with changing priorities</li><li>Excellent organizational skills with the ability to manage multiple tasks efficiently</li></ul>

Dispatch Manager int-0321

Intellectica is seeking a skilled&nbsp;Receptionist&nbsp;to join a modern dental clinic specializing in advanced technologies and innovative techniques. Based in Athens, Greece the selected candidate will be the first point of contact for patients and visitors, ensuring a smooth and positive experience while supporting the clinic’s daily operations.Key activities and responsibilities of this role include:<ul><li>Greeting patients and visitors with professionalism and warmth, ensuring a seamless check-in process</li><li>Handling internal phone calls, messages, and coordination among team members</li><li>Assisting in scheduling, rescheduling, and confirming patient appointments</li><li>Preparing and managing patient prescriptions as instructed by the dental team</li><li>Maintaining the cleanliness and organization of the reception area and waiting room, creating a welcoming atmosphere</li><li>Addressing patient concerns with empathy and professionalism, escalating issues to the appropriate personnel when necessary</li><li>Supporting clerical duties such as documentation, updating patient records, and other related activities</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Previous experience in secretarial and/or administrative support</li><li>Familiarity with CRM tools is highly desirable</li><li>Proficiency in MS Office Suite</li><li>Willingness to work in a&nbsp;rotational&nbsp;schedule</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Strong interpersonal and communication skills, with a friendly and approachable demeanour</li><li>Excellent organizational and multitasking abilities.</li><li>Problem-solving skills with the ability to handle complaints calmly and professionally</li><li>Attention to detail and a proactive mindset</li><li>High level of discretion and professionalism</li></ul>

Receptionist int-0320

Intellectica is recruiting an experienced&nbsp;Cost Controlling&nbsp;Manager&nbsp;on behalf of an internationally recognized Group of Companies present in the Aerospace, Defense, Security and High Technology markets. Based in Attiki, Greece and reporting directly to the CFO, the successful candidate will play a key role in ensuring efficient procurement and supply chain processes while maintaining financial integrity and cost-effectiveness.Key activities and responsibilities of this role include:<ul><li>Developing and implementing cost control strategies to optimize manufacturing operations</li><li>Preparing detailed cost reports and financial analyses to support decision-making</li><li>Monitoring and analyzing cost variances, identifying areas for cost reduction and efficiency improvement</li><li>Assisting in the preparation of budgets and forecasts, providing insights and recommendations</li><li>Liaising with suppliers and vendors to negotiate favorable terms and conditions</li><li>Reviewing and approving purchase orders and contracts, ensuring alignment with budgetary constraints</li><li>Conducting regular audits of cost control procedures and systems to ensure compliance with financial policies</li><li>Collaborating with procurement and supply chain teams to ensure cost-effective purchasing and inventory management</li><li>Providing training and guidance to junior staff on cost control practices and procedures</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Finance, Accounting, or a related field</li><li>Master’s degree or professional certification (e.g., CMA, ACCA, ACA, CPA) is a plus</li><li>At least 5 years of experience in cost controlling ideally within the manufacturing industry</li><li>Proven expertise in financial analysis, budgeting, and cost optimization strategies</li><li>Proficiency in financial software and ERP systems</li><li>Familiarity with Microsoft Office suite (advanced MS Excel skills)</li><li>Fluent in English and Greek (both written and verbal)</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and negotiation skills</li><li>High level of integrity and ethical standards</li><li>Project management skills; ability to set priorities and manage deadlines</li><li>Strong analytical skills with the ability to interpret complex financial data</li><li>Adaptability and resilience in a fast-paced environment</li><li>Strong leadership and team management skills</li></ul>

Cost Controlling Manager int-0319

Intellectica is recruiting an experienced&nbsp;Accounting Supervisor&nbsp;on behalf of its client, a leading accounting firm known for its commitment to excellence and innovation in financial services. Based in Athens, Greece, and reporting directly to the CEO, the successful candidate will play an integral role in managing the accounting team and ensuring that all tasks are completed accurately and on time to maintain client satisfaction.Key activities and responsibilities of this role include:<ul><li>Supervising the 25-member accounting team, ensuring efficient workflows that support client service</li><li>Monitoring team KPIs and aligning activities with company and client-related goals</li><li>Providing support and guidance to team members on day-to-day client and operational matters</li><li>Reviewing and approving financial statements and reports delivered to clients</li><li>Overseeing internal accounting processes and systems to ensure accuracy and reliability</li><li>Implementing internal controls to safeguard assets and support consistent client delivery</li><li>Analyzing financial data to identify trends and recommend improvements for client benefit</li><li>Coordinating with other departments to maintain seamless service across functions</li><li>Participating in client meetings to discuss financial issues and ensure smooth cooperation</li><li>Any other tasks that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Accounting, Finance, or a related field; advanced qualifications (e.g., ACCA, CFA, CPA) or a master’s degree in Accounting &amp; Finance is considered a plus</li><li>Minimum of 5 years of experience in a supervisory or managerial role</li><li>Experience in accounting or tax advisory is a plus</li><li>Proficiency in Greek GAAP and IFRS</li><li>Strong knowledge of accounting principles and practices</li><li>Experience using ERP systems and MS Office Suite (especially Excel)</li><li>Fluent in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Leadership and team management skills</li><li>Strong communication and interpersonal skills</li><li>Excellent analytical and problem-solving skills</li><li>Strong attention to detail</li><li>Strong commitment to providing an excellent quality service</li><li>Ability to prioritize tasks and demonstrate good time management</li></ul>

Accounting Supervisor int-0318

Intellectica is recruiting a motivated&nbsp;Design Engineer&nbsp;on behalf of a leading designer and manufacturer of high-quality pumps and systems, used in a large variety of water applications with exports to 100 countries. Based in Kryoneri, Attiki, the successful candidate will report to the Head of the Technical Department and will be responsible for generating intricate designs and conducting thorough studies for the company’s custom products.Key activities and responsibilities of this role include:<ul><li>Creating and developing designs and studies for company products using CAD software and other design tools</li><li>Close collaboration with the Head of the Technical Department to understand technical requirements and implement appropriate design solutions</li><li>Collaboration with sales and production departments to ensure consistency and quality of deliverables</li><li>Participation in technical training programs and training of new engineers and designers</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>A bachelor’s degree in a related field; in Engineering (Mechanical or Industrial Engineering) will be an advantage</li><li>At least 1 year of experience in product design and development roles will be a plus</li><li>Familiarity with computer-aided design software (CAD), such as SolidWorks, AutoCAD, or similar tools</li><li>Good knowledge of MS Office</li><li>Fluency in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent problem-solving skills, with the ability to analyze complex technical issues and develop innovative solutions</li><li>Strong attention to detail, with the ability to produce accurate mechanical drawings</li><li>Communication and collaboration skills with non-technical staff to explain technical details and solutions.</li><li>Commitment to continuous learning, professional development, and staying informed about industry developments and best practices</li></ul>

Design Engineer int-0317

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Job Ads Ελλάδα - Page 108

telesales account manager

NOVA

revenue assurance analyst

NOVA

service desk technician

NOVA

nmc operator

NOVA

data analyst

NOVA

dispatch manager int-0321

Intellectica

receptionist int-0320

Intellectica

cost controlling manager int-0319

Intellectica

accounting supervisor int-0318

Intellectica

design engineer int-0317

Intellectica