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Άλλο

Ανθρώπινο Δυναμικό / HR

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Aoristou

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We are looking for an experienced and motivated&nbsp;Team Leader&nbsp;to join our&nbsp;Claims Team&nbsp;at the Eurolife Experience Center. In this role, you will oversee a team of dedicated associates, drive performance, and ensure the seamless management of operations and projects.Role Responsibilities&nbsp;&nbsp;Team Management<ul><li>Set priorities and define team goals.</li><li>Address and manage critical issues effectively.</li><li>Monitor performance and ensure operational excellence.</li><li>Provide coaching, training, and development for team members.</li><li>Conduct performance evaluations and support continuous improvement.</li></ul>Project &amp; Initiative Management<ul><li>Lead and oversee various projects, initiatives, and User Acceptance Tests (UATs).</li><li>Identify team and process needs, clarify issues, and provide effective solutions.</li></ul>Business-as-Usual (BAU) Operations<ul><li>Oversee day-to-day claims operations.</li><li>Manage email correspondence and approvals beyond team authority limits.</li></ul>Reporting &amp; Analytics<ul><li>Prepare daily operational overviews.</li><li>Monitor demand and capacity on a monthly basis.</li><li>Generate performance reports using the SalesForce CRM tool.</li><li>Create ad hoc reports and dashboards as required.</li></ul>Knowledge, Skills &amp; Experience<ul><li>BA/BS degree or equivalent.</li><li>2-4&nbsp;years&nbsp;of experience in Customer Service.</li><li>1 year of team management experience&nbsp;will be considered as a plus.</li><li>Knowledge as a claims adjuster is not required.</li><li>Strong organizational, analytical, and communication skills.</li><li>A proactive approach to problem-solving and team development.</li></ul>What we offer&nbsp;Our goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:&nbsp;<ul><li>The opportunity to work in a leading insurance company with prominent positioning in the local market&nbsp;</li><li>A competitive compensation package relevant to qualifications&nbsp;</li><li>Continuous training and development opportunities&nbsp;</li><li>Health Insurance Plan&nbsp;</li><li>Hybrid Working Model&nbsp;</li></ul>

Claims Support Τeam Leader

We are looking for an&nbsp;Operational Risk Officer&nbsp;with solid operational risk management background and sharp business acumen to join our team. We want a reliable, highly perceptive and methodical professional with problem solving ability to support us implementing a wide range of methodologies concerning operational risk management.Key Role Responsibilities<ul><li>Facilitates various operational risk assessments (Risk &amp; Control Self-Assessments, Fraud Risk Assessments, Outsourcing Risk Assessments etc.).</li><li>Management of operational risk events (identification, root-cause analysis, recording and reporting).</li><li>Management of operational Key Risk Indicators (establishment, monitoring and reporting).</li><li>Management of operational risk mitigating actions (set-up, recording and follow-up).</li><li>Ongoing update and enhancement of operational risk framework.</li><li>Active participation in operational risk awareness initiatives.</li><li>Business Continuity Plan (Performance of Business Impact Analysis &amp; BCP test coordination).</li></ul>Knowledge, Skills &amp; Experience<ul><li>Bachelor’s degree in Statistics, Economics, Actuarial sciences or alike. A relevant Master’s degree is essential.</li><li>At least 5 years of working experience in an insurance company, financial institution or consultancy firm. Relevant work experience in operational risk management/audit/control positions will be strongly considered. Candidates with strong quantitative working experience are also encouraged to apply.</li><li>Relevant professional certifications such as Operational Risk Manager (ORM), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA) will be considered an asset.</li><li>Organizational/ analytical skills and results orientation.</li><li>Strong verbal and written communication and presentation skills.</li><li>People &amp; process oriented.</li><li>High level of discretion of confidential work and information.</li><li>Focus on delivering work of high quality. Ability to meet deadlines.</li><li>Excellent knowledge of Greek and English languages.</li><li>Computer literacy (Word, PowerPoint, especially advanced knowledge of Excel is essential).</li></ul>What we offerOur goal is to attract the best of the best and to ensure that our people enjoy their work environment. Thus, we offer our employees a variety of benefits:<ul><li>The opportunity to work in a leading multinational insurance company with prominent positioning in the local market.</li><li>A competitive compensation package relevant to qualifications.</li><li>Health Insurance plan.</li><li>Continuous training and development opportunities.</li><li>Hybrid Working Model.</li></ul>

Operational Risk Officer

As an&nbsp;FP&amp;A Analyst, you will be an integral part of our Finance team, reporting to the Finance Manager and working closely with the CFO and key company stakeholders to deliver financial insights and projections that drive decision-making and strategic planning. You will provide technical expertise in Business Intelligence and Forecasting, offering crucial analysis on business performance to ensure reliable data supports business growth. Your role will involve identifying and understanding business challenges, proposing and developing solutions, and collaborating with the team to define key metrics and goals. As an FP&amp;A Analyst, you’ll need to demonstrate accountability, analytical acumen, proactive thinking, and a strong drive to contribute effectively in a fast-paced and evolving business environment.Responsibilities<ul><li>Prepare and deliver accurate financial reports on a monthly, quarterly, and yearly basis, ensuring clarity and alignment with organizational goals.</li><li>Analyze trends and variances in Key Performance Indicators (KPIs), with a focus on critical financial metrics such as sales, expenditures, pricing structure, and profitability, to provide actionable insights.</li><li>Monitor and investigate KPIs, identifying the root causes of any unexpected variances and recommending corrective actions to drive business performance.</li><li>Develop, refine, and manage the budgeting, financial projections, and operating forecasts in collaboration with senior leadership to ensure alignment with strategic objectives.</li><li>Provide ad-hoc business performance reporting, offering insights that support decision-making and strategic initiatives across the organization.</li><li>Contribute to the optimization of Business Intelligence (BI) tool, including developing and maintaining interactive dashboards and reports for the Finance Department, to streamline financial analysis and decision-making.</li><li>Support the identification and implementation of process improvements within financial planning and reporting functions to enhance accuracy, efficiency, and business insights.</li><li>Perform scenario analysis and sensitivity testing, helping to assess the impact of key assumptions on financial forecasts and business outcomes.</li></ul>Requirements<ul><li>+5 years of finance/FP&amp;A, business analysis, ideally (but not only) in the Payments, IT or Finance Sectors.</li><li>Bachelor's Degree, or equivalent degree in Business, Finance, Accounting or relevant field. Master’s degree in a related field is desired.</li><li>Experience leading forecasting efforts within a high growth, ever-changing organization.</li><li>Excellent analytical and modeling skills along with the ability to understand trends in data, build forecasts, develop insights and turn them into strategies with high impact.</li><li>Ability to start from scratch on a wide range of initiatives proposing effective solutions.</li><li>Superior communication skills and the ability to collaborate with all levels of an organization.</li><li>Advanced Microsoft Excel, Word, and PowerPoint skills required.</li><li>Experience using Business Intelligence / Data Visualization / ERP Tools.</li></ul>Why would you enjoy working with us?As member of our team:<ul><li>You will be working with a fast-growing fintech company that is helping to shape electronic payments in Greece.</li><li>You will find a work setting based on meritocracy, transparency and recognition aimed at fostering excellence and advancement in all areas.</li><li>You will take part in training, specialized seminars and other educational programs to help you broaden your knowledge and competencies.</li><li>You will develop abilities and skills that will help you grow, working on leading-edge technology and industry trends.</li></ul>What we offer:<ul><li>Competitive remuneration package</li><li>Private health &amp; life insurance plan for you and your family</li><li>Children allowances</li><li>Meal benefits</li><li>Hybrid working model</li><li>Training &amp; development opportunities</li><li>A stable, positive and supportive working environment</li></ul>

FP&A Analyst

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Job Ads Ελλάδα

claims support τeam leader

Eurolife FFH

operational risk officer

Eurolife FFH

fp&a analyst

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