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As our new Account Development Specialist, you’ll play a key role in growing our portfolio of restaurants and helping our existing partners succeed on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.What you’ll be doing<ul><li>Business Development – Discover, map, persuade, and seal top-notch partnerships for Wolt, playing a pivotal role in expanding our business and securing profitable deals as a dedicated field sales specialist.</li><li>Sales Growth &amp; Performance – Drive and manage month-over-month sales growth of entrusted venues by improving performance through KPI measurement, detailed analysis, and frequent quality and satisfaction checks.</li><li>Partner Growth – Drive the commercial growth of existing restaurant partners by delivering strategic, data-driven performance insights and top-tier consultation.</li><li>Portfolio Management – Oversee a portfolio of restaurant partners, ensuring value creation across all stakeholders: partners, customers, couriers, and Wolt.</li><li>Performance Optimization – Use data insights to identify opportunities for partners, propose tailored campaigns, and provide high-level consultation to boost results.</li><li>Relationship Building – Act as the key contact for appointed accounts, maintaining strong communication, running regular business reviews, and supporting expansion opportunities.</li><li>Team Well-being – Foster a positive, supportive work culture where people feel valued, engaged, and motivated to grow.</li><li>Cross-Functional Collaboration – Ensure smooth communication across functions to align goals and optimize partner performance.</li><li>Hands-On Approach – Contribute to building new structures and processes in a growing market, embracing the start-up mindset of rolling up your sleeves when needed.</li></ul>Our humble expectations<ul><li>Experience – strong commercial experience within business development, account development, field sales or related roles. Experience in FMCG, field sales, e-commerce, or marketplaces is a plus.</li><li>Academic Background - Bachelor’s or Master’s degree in Business, Marketing, Sales, E-Commerce, or a related field is a plus.</li><li>Analytical Thinking – A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.</li><li>Project Management – Skilled in stakeholder management and process implementation, with a structured approach to delivering impact.</li><li>Communication – Excellent interpersonal and business communication skills, with the ability to influence and inspire diverse stakeholders.</li><li>Ownership – Proactive, structured, and detail-oriented with a high sense of responsibility and ambition.</li><li>Collaboration – Team player with a service-oriented mindset and a “can-do” attitude.</li><li>Languages – Fluent in both Greek and English.</li><li>Driver license - This is a mandatory requirement.</li></ul>What we offer<ul><li>✨ A Fun &amp; Dynamic Work Environment – Work with a supportive, international team.</li><li>💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.</li><li>🚗 Mobility – Company car is provided for your commute to partners.</li><li>📈 Career Growth – Opportunities to learn and develop within Wolt.</li><li>🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.</li><li>💻Work equipment - We set you up to success with our cutting-edge, work equipment.</li></ul>

Account Development Specialist

As Sales Specialist, you’ll take end-to-end ownership of acquiring and growing merchant partnerships within Retail. You’ll build strong relationships with C-level stakeholders, tailor value propositions for complex business needs, and help expand Wolt’s product adoption. This role is highly strategic, blending consultative sales with long-term partnership development in a fast-paced environment.Day-to-day in this role you’ll:<ul><li>Build and manage a pipeline of top-tier partners within Retail, creating complex value propositions that resonate with multiple stakeholders</li><li>Establish and grow relationships with C-level executives and decision-makers</li><li>Coordinate with regional and international teams on multinational prospects for alignment</li><li>Identify new partnerships and growth opportunities, using data and business insights to drive partner performance and unit economics</li><li>Develop a deep understanding of the competition and verticals in the market to inform sales strategies</li><li>Lead negotiations regarding partnership terms and manage relationships until they transition to the account management team</li><li>Continuously scout for new growth opportunities in the dynamic on-demand delivery and e-commerce market</li><li>Leverage product knowledge and data to design tailored acquisition strategies that accelerate Wolt’s growth and partner success</li></ul>Our humble expectations&nbsp;You’ll do well at Wolt if you:<ul><li>5+ years of experience in sales, including enterprise or consultative sales, preferably in FMCG, SaaS, retail, or technology</li><li>Bachelor’s or Master’s degree</li><li>Proven sales experience with C-level negotiation skills a strong advantage</li><li>Understanding of enterprise decision-making processes</li><li>A natural hunter with the drive to build a portfolio from the ground up</li><li>Demonstrated consultative sales approach with the ability to tailor offerings to partner needs</li><li>Ability to manage multiple priorities and execute in a fast-paced, dynamic environment</li><li>Excellent analytical skills to support data-driven sales decisions</li><li>Fluent in Greek and English&nbsp;&nbsp;</li></ul>What we offer<ul><li>💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.</li><li>🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.</li><li>💼Health Insurance - Private health insurance is part of the compensation package.</li><li>🚘Transportation - Company car provided for this role.</li><li>💻Work equipment - We set you up to success with our cutting-edge, work equipment.</li></ul>

Sales Specialist | Retail

As a Sales &amp; Reservations Associate, you will be part of the first guest’s experience with F ZEEN RETREATS. The main goal is to ensure that the guests book the room that is most suitable to them following their requests and to reflect the F ZEEN philosophy well within this communication via email, telephone and other.&nbsp;About us&nbsp;F ZEEN RETREATS is a fast-growing group, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F ZEEN RETEATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.&nbsp;&nbsp;The driving force behind the success of F ZEEN RETREATS is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment where everyone is encouraged to strive for excellence.&nbsp;If you believe that a company should invest in your continued professional development as we do, and if you are looking for your next challenge, we would like to hear from you.&nbsp;What you’ll do&nbsp;<ul><li>Follow up on e-mail and phone requests regarding accommodation&nbsp;</li><li>Process, confirm or modify room reservations and send relevant confirmation to guests&nbsp;</li><li>Assign rooms to each guest and update this in the system&nbsp;</li><li>Keep the front office department updated at all times for any changes in the systems during the operation of the hotels&nbsp;</li><li>Process payments, credits, and charges in a secure and efficient way and keep all records updated&nbsp;</li><li>Monitor price parity and availability across all channels&nbsp;</li><li>Monitor the direct pricing and rate plans and develop strategies aiming to maximize reservations performance&nbsp;</li><li>Keep the reservations reports up to date&nbsp;</li><li>Participate in the Set up of the monthly targets and in the monthly budget reconciliation&nbsp;</li></ul>What we are looking for&nbsp;<ul><li>Proven work experience as a Reservations Agent, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered an asset&nbsp;</li><li>Experience in Hotel Program (PMS)&nbsp;</li><li>Computer literacy (Outlook, Excel, Word, etc)&nbsp;</li><li>Possess excellent interpersonal and communication skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer&nbsp;<ul><li>Positive working environment&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Be part of an ever-evolving organization focused on transformation and innovation&nbsp;</li><li>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self&nbsp;</li><li>Be part of a winning team who embrace diversity, inclusion, and our differences&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Health Insurance package&nbsp;</li></ul>Culture &amp; values&nbsp;We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.&nbsp;Join Our Team&nbsp;<ul><li>A team that is built on respect and excellent service over collaboration.&nbsp;</li><li>A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences.&nbsp;</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal&nbsp;</li><li>A team that celebrates achievements made individually and encourages a positive attitude and integrity&nbsp;</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath&nbsp;</li><li>A mindful and considerate, people-oriented workplace&nbsp;</li><li>A family-run company with exceptionally high standards both for the guests and the employees alike&nbsp;</li></ul>Should you wish to join F ZEEN team, please send us your CV!

Sales & Reservations Associate

The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

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account development specialist

Wolt Greece

sales specialist | retail

Wolt Greece

sales & reservations associate

F Zeen Retreats

platform engineer – ecommerce & digital operations

EPAM Global

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