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H Perfect Pet, ηγέτης στον κλάδο των κατοικίδιων ζώων συντροφιάς, επιθυμεί να προσλάβει φιλόδοξο και δυναμικό άτομο για την θέση Marketing Director για τις εγκαταστάσεις της στον Ασπρόπυργο.Ως Marketing Director, θα είστε ο πρωταγωνιστής στο σχεδιασμό και την εκτέλεση της ολοκληρωμένης στρατηγικής μάρκετινγκ της εταιρείας. Θα συνεργαστείτε στενά με τα τμήματα Πωλήσεων, R&amp;D και τη Διοίκηση.&nbsp;Αρμοδιότητες:Σχεδιασμός και εκτέλεση ολοκληρωμένων Στρατηγικών Marketing και Επικοινωνίας και διαχείριση του αντίστοιχου budget. Σύνδεση της επικοινωνίας με τα εμπορικά αποτελέσματα καμπάνιες, leads, conversions. Διαχείριση ολοκληρωμένων καμπανιών (360°) που περιλαμβάνουν: Digital Marketing (Social Media, SEO/SEM, Email Marketing), Performance Marketing. PR &amp; Media Relations – σύνταξη δελτίων τύπου, επικοινωνία με ΜΜΕ, media monitoring. Διασφάλιση του brand consistency των προιόντων σε όλα τα κανάλια επικοινωνίας και touchpoints με τους πελάτες μας. Παρακολούθηση ανάλυσης δεδομένων από διάφορα κανάλια (Google Analytics, CRM, κ.λπ.) για την αξιολόγηση της απόδοσης και τη βελτιστοποίηση των καμπανιών (ROI). Διαχείριση και ανάπτυξη Β2Β site &amp; e-shop (προϊόντα, e catalogues). Οργάνωση και υλοποίηση εταιρικών events, συμμετοχή σε εκθέσεις κλπ. Έρευνα αγοράς και ανάλυση των τάσεων και του ανταγωνισμού για τον εντοπισμό νέων ευκαιριών. Διαχείριση των σχέσεων με εσωτερικούς και εξωτερικούς συνεργάτες για αποτελεσματική επικοινωνία. Συμβολή στη χάραξη στρατηγικής με προτάσεις καινοτομίας και νέες ιδέες. Εκπροσώπηση της εταιρείας σε θεσμικές και διεθνείς εκδηλώσεις. Απαραίτητα Προσόντα:Πτυχίο / MSc Marketing, Διοίκησης Επιχειρήσεων ή συναφές. Αποδεδειγμένη εμπειρία τουλάχιστον 5 ετών σε ανάλογη θέση σε εταιρεία, με έμφαση στη στρατηγική και την εκτέλεση. Άριστη γνώση του Digital Marketing landscape (Social Media Advertising, Google Ads, Email Marketing). Γνώσεις CRM &amp; Marketing Automation (πχ Mailchimp, Yuboto). Δεξιότητες σε Adobe Photoshop, Premiere, Canva, Figma. Εμπειρία με ERP (ιδανικά Entersoft) και πλατφόρμες e commerce. Ισχυρές δεξιότητες επικοινωνίας, αναλυτική και στρατηγική σκέψη. Ικανότητα εργασίας σε δυναμικό και γρήγορο περιβάλλον. Άριστη γνώση της Αγγλικής γλώσσας.Παροχές:Μια καθοριστική θέση σε μια σταθερή και αναπτυσσόμενη ελληνική εταιρεία Πρόσθετη ιδιωτική ασφάλιση Ανταγωνιστικό πακέτο αποδοχών Σύγχρονο και δυναμικό εργασιακό περιβάλλον &nbsp;Αποστολή βιογραφικών στο: hr@perfectpet.gr&nbsp;

Marketing Director

Currently, we are searching to hire a Digital Content &amp; Performance Specialist responsible for the e-commerce new business and revenue maximization through digital content creation &amp; curation.<h2>During your day you will:</h2><ul><li>Monitor shopping behavior across websites and apps, proposes and implement&nbsp;enhancements that ease the user journey and improve conversions, in collaboration with agencies, development and IT teams</li><li>Engage and coordinate&nbsp;marketing and design partners to deliver high-quality content that follows channel best practices and brand voice</li><li>Manage and optimize&nbsp;content per page type (homepage, landing pages, PLP, PDP, checkout etc.) and digital channels (email, SEM, SoMe)</li><li>Analyse, report and update&nbsp;traffic pages (i.e. homepage, category page)</li><li>Coordinate&nbsp;the rollout of campaign landing pages calendar</li><li>Actively participate&nbsp;in the QA/UATs processes for platform implementations</li><li>Perform&nbsp;CMS tasks and initiatives, collaborating closely with other internal teams such as product, operations and IT</li><li>Monitor competition activities and stay&nbsp;up to date with digital marketing content, SEO and UX trends and best practices to continually improve strategies and tactics</li><li>Propose content initiatives and content strategy in digital marketing campaigns, new digital content tools, and community-related actions</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Marketing, Business Administration or other related field</li><li>Master’s degree on Digital Marketing or other related field</li><li>At least 3 years’ experience on digital content and/or digital marketing roles for E-commerce retail</li><li>Hands-on experience of an e-Commerce platform (i.e. Shopify Plus, PrestaShop, Netvolution or any other CMS)</li><li>Knowledge of analytical tools for performance measurement (i.e. Google Analytics) mandatory requirement</li><li>IT literacy and excellent knowledge of MS Office</li><li>Fluency in English and Greek, both oral and written</li><li>Digital marketing and performance marketing experience will be considered as an asset</li></ul><h2>Key Skills/Attributes</h2><ul><li>Strong written and verbal communication skills</li><li>Self-motivated and creative</li><li>Teamwork spirit and collaboration</li><li>Strong analytical skills, and problem-solving ability</li><li>Project management skills, operating under tight deadlines</li><li></li></ul>

Digital Content & Performance Specialist

We are seeking a highly skilled Senior AI Engineer to join our team.In this role, you will contribute to the development of advanced AI solutions for a variety of business domains. You will collaborate with cross-functional teams and clients to deliver impactful, scalable, and innovative AI-driven products. #LI-YAROSLAVADIAKOVAResponsibilities<ul><li>Design, implement, and maintain end-to-end AI applications, including chatbots, Q&amp;A platforms, and agent workflows</li><li>Work directly with clients to understand requirements, identify opportunities, and recommend LLM-driven solutions</li><li>Develop and manage robust data pipelines, prompt strategies, and datasets to support effective and accurate AI models</li><li>Evaluate and refine AI system performance to ensure outputs are accurate, secure, scalable, and compliant with industry regulations</li><li>Conduct research and rapid prototyping to validate technical feasibility and demonstrate business value of AI solutions</li><li>Stay up to date with evolving LLM technologies, frameworks, and methodologies to continuously improve solutions and client outcomes</li></ul>Requirements<ul><li>At least 3 years of experience in AI engineering or a related field</li><li>Strong proficiency in Python and experience with web frameworks such as FastAPI or similar</li><li>Understanding of the AI application development lifecycle, from design to deployment</li><li>Experience with rapid UI prototyping using tools like Streamlit, Gradio, or similar frameworks</li><li>Familiarity with major LLM platforms and APIs, including OpenAI, Anthropic, Amazon Bedrock, Gemini, and related frameworks such as LangGraph, LlamaIndex, and Strands Agents</li><li>Knowledge of advanced AI integration patterns, including Retrieval-Augmented Generation (RAG) and agent-based architectures</li><li>Experience deploying AI solutions at scale, with a focus on performance, cost-efficiency, and maintainability</li><li>Ability to evaluate generative AI quality using metrics such as retrieval and classification scores, as well as LLM-based evaluation methods</li><li>Proven track record in delivering ML-based solutions and AI engineering projects</li><li>Strong problem-solving skills and attention to detail</li><li>Excellent communication, collaboration, and interpersonal skills</li><li>Fluent English skills (written and spoken) at a B2+ level or higher</li></ul>Nice to have<ul><li>Experience designing experiments, conducting A/B tests, and iterating on models based on user feedback</li><li>Understanding of retrieval systems, including keyword search, vector search, embeddings, and ranking algorithms</li><li>Familiarity with emerging protocols such as MCP, A2A, ACP, and others</li><li>Experience deploying to cloud AI platforms like Azure OpenAI, Amazon Bedrock, GCP Vertex AI, or on-premise solutions such as vLLM</li><li>Experience with enterprise AI platforms, including AWS AgentCore, Databricks AgentBricks, Google Agents Space, or Azure AI Foundry</li><li>Experience with observability and monitoring tools and frameworks for AI systems</li></ul>We offer<ul><li>For your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul></li><li>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul></li></ul>

Senior AI Engineer

Senior AI Engineer Remote

Οι κάτοχοι των θέσεων θα είναι υπεύθυνοι για την&nbsp;Τηλεφωνική Εξυπηρέτηση Εταιρικών&nbsp;Πελατών&nbsp;κορυφαίας εταιρείας στον κλάδο των τηλεπικοινωνιών και της ψυχαγωγίας, στοχεύοντας στην άριστη κάλυψη των αυξανόμενων αναγκών των πελατών.Αρμοδιότητες θέσης:<ul><li>Διαχείριση εισερχομένων κλήσεων με στόχο την ικανοποίηση αιτημάτων εταιρικών πελατών</li><li>Κατανόηση και καταγραφή αιτημάτων πελατών</li><li>Άμεση εξυπηρέτηση και εύρεση κατάλληλων λύσεων για ζητήματα&nbsp;εμπορικής φύσεως</li><li>Διατήρηση της ικανοποίησης των πελατών σε υψηλά επίπεδα</li><li>Ταυτοποίηση λογαριασμού</li><li>Πληρωμές λογαριασμών, σε e-shop &amp; mobile εφαρμογές</li><li>Λοιπά αιτήματα / ερωτήματα / παράπονα</li></ul>Επιθυμητά Προσόντα:<ul><li>Απόφοιτος Λυκείου / ΑΕΙ / ΤΕΙ / ΙΕΚ</li><li>Προϋπηρεσία σε αντίστοιχο κλάδο θα συνεκτιμηθεί</li><li>Καλή γνώση Αγγλικών</li><li>Καλή γνώση χειρισμού εφαρμογών MS Office και CRM</li><li>Δυνατότητα εργασίας σε κυλιόμενο ωράριο βαρδιών</li><li>Ανεπτυγμένες επικοινωνιακές δεξιότητες</li><li>Ομαδικό πνεύμα συνεργασίας</li><li>Διάθεση για μάθηση και αυτοβελτίωση</li></ul>Η εταιρεία προσφέρει:<ul><li>Πλήρη απασχόληση</li><li>Σταθερό μηνιαίο μισθό με ασφαλιστική κάλυψη ΙΚΑ</li><li>Εκπαίδευση με αποδοχές από πιστοποιημένους εκπαιδευτές</li><li>Δυνατότητα ευέλικτης εργασίας (συνδυασμός δια ζώσης και τηλεργασίας)</li><li>Ανταγωνιστικά Bonus</li><li>Πρόγραμμα συστάσεων (refer a friend)</li><li>Επαγγελματική εξέλιξη</li><li>Συνεχή εκπαίδευση</li><li>Μοντέρνες&nbsp;εγκαταστάσεις&nbsp;και σύγχρονο εργασιακό περιβάλλον</li><li>Εύκολη πρόσβαση στην εταιρεία (πλησίον μετρό Πανόρμου)</li></ul>Για όλα τα βιογραφικά θα τηρηθεί απόλυτη εχεμύθεια.

Εκπρόσωπος εξυπηρέτησης πελατών – Customer Care Specialist

Ημερήσια διαχείριση όλων των λογαριασμών πληρωμένων μέσωνΔιαχειρίζεσαι διαφημιστικές καμπάνιες σε πολλαπλά κανάλια,εξασφαλίζοντας την ευθυγράμμιση με τους στόχους και τους δείκτες απόδοσης (KPIs) της εταιρίας μας.Συνεργάζεσαι με εξωτερικούς συνεργάτες για τη βελτίωση και την εξειδίκευση των στρατηγικών εκστρατειών για μέγιστη αποτελεσματικότητα.Social MediaΑναλαμβάνεις την ευθύνη της παρουσίας μας στα μέσα κοινωνικής δικτύωσης,καθοδηγώντας τόσο εξωτερικούς συνεργάτες όσο και εσωτερικές ομάδες στη δημιουργία ελκυστικού περιεχομένουπου αντηχεί με το κοινό μας και ενισχύει την αλληλεπίδραση.Email MarketingΔιευθύνεις τη στρατηγική email marketing από τη σύλληψη έως την εκτέλεση,εστιάζοντας στη δημιουργία ελκυστικού περιεχομένου που ενισχύει την αφοσίωση και την διατήρηση των πελατών.Αναφορές και ΑναλύσειςΔιενεργείς λεπτομερή ανάλυση και αναφορές για την απόδοση όλων των ψηφιακών εκστρατειών μάρκετινγκ,παρέχοντας εφαρμόσιμες πληροφορίες στους ενδιαφερόμενους και συνεχώς βελτιστοποιώντας τις στρατηγικές για βελτιωμένα αποτελέσματα.Ανάπτυξη καθημερινών, εβδομαδιαίων, μηνιαίων ή προσαρμοσμένων αναφορών συνδυάζοντας και αναλύοντας πληροφορίες από Looker Studio.Ανάλυση Τάσεων της ΑγοράςΠαρακολουθείς τις τελευταίες τάσεις και τεχνολογίες του ψηφιακού μάρκετινγκ.Προτείνεις και εφαρμόζεις καινοτόμες προσεγγίσεις για να διατηρήσεις την εταιρία στην αιχμή της ψηφιακής σκηνής.Προσόντα• Πτυχίο σε Οικονομικά, Μάρκετινγκ ή Στατιστική.• Εξαιρετική γνώση των πλατφορμών πληρωμένων μέσων και της προγραμματικής διαφήμισης, όπως Google Ads, Facebook/Instagram, και LinkedIn.• Εξαιρετική γνώση του Google Analytics.• Αίσθηση ευθύνης και ιδιοκτησίας.• Ικανότητα χρήσης MS Excel, Google Sheets, Looker Studio.• Αναλυτική σκέψη και ικανότητα κατανόησης των επιχειρηματικών απαιτήσεων.• Ικανότητα διαχείρισης πολλαπλών έργων, με σχολαστική προσοχή στη λεπτομέρεια.Παροχές• Σταθερό και ανταγωνιστικό πακέτο αποδοχών.• Εξαιρετικές συνθήκες εργασίας σε ένα σύγχρονο και οργανωμένο περιβάλλον.• Συνεχής ανάπτυξη.Εργασία σε &gt;&gt;:&nbsp;E-shopΕιδικότητα:&nbsp;Performance Marketing SpecialistΤύπος εργασίας:&nbsp;Full TimeΤοποθεσία:&nbsp;Αχαρνές

Performance Marketing Specialist

The Manufacturing Technology &amp; Solutions team enables a world-class manufacturing and supply chain organization by increasing visibility and efficiency across diverse systems and processes, and delivering predictive analytics and insights. The team supports Pfizer’s Core Manufacturing &amp; Engineering Solutions, while enabling a secure, seamless flow of contextualized data from the device &amp; control levels, all the way to the top of the Enterprise. Our goal is to create persona driven, connected experiences across our shop floors to predict and optimize operations, while providing intelligence, and real-time insights to operators. Key&nbsp;functional areas:<ul><li>Strategy &amp; Operation Excellence</li><li>Global Supply Engineering &amp; Sustainment</li><li>Manufacturing Operations Solutions</li><li>E2E Network Solutions</li></ul>We are seeking a dynamic and technically adept Product Owner to lead the adoption, support, and continuous enhancement of the electronic On-the-Job Training (eOJT) solution across all EMEA manufacturing sites. This role is pivotal in driving digital transformation in training operations, ensuring GMP compliance, and aligning cross-functional teams to deliver impactful, scalable solutions.ROLE RESPONSIBILITIESThe Senior Associate, Smart Factory colleague’s responsibilities may include, but are not limited to:Product Ownership &amp; Strategy<ul><li>Own the product vision and roadmap for the eOJT solution across EMEA sites.</li><li>Define and prioritize features and enhancements based on business needs, user feedback, and compliance requirements.</li><li>Lead the transition from paper-based to digital OJT processes, ensuring alignment with global rollout strategies and dependent systems (e.g., LMS, SAP).</li></ul>Adoption &amp; Stakeholder Engagement<ul><li>Drive site-level adoption through product demo, training, communications, and stakeholder alignment.</li><li>Serve as the primary liaison between site teams, Smart Factory Technology, and global program leads.</li><li>Coordinate with site champions, trainers, and learning specialists to ensure successful onboarding and sustained usage.</li></ul>Technical Oversight &amp; Vendor Management<ul><li>Collaborate with development teams to deliver new features (e.g., waiver workflows, trainer qualification logic, reporting enhancements).</li><li>Manage vendor relationships, including contract oversight, performance tracking, and release coordination.</li><li>Ensure integration with Pfizer’s LMS and analytics platforms, maintaining data integrity and audit readiness.</li></ul>Release &amp; Communication Management<ul><li>Own the release calendar for eOJT versions (e.g., v3.0, v3.1), including feature rollout, change control documentation, and stakeholder communications.</li><li>Prepare and distribute release notes, demo materials, and training guides.</li><li>Coordinate go-live communications and post-deployment support across sites.</li></ul>Operational Efficiency &amp; Support<ul><li>Monitor system performance and usage metrics to identify opportunities for optimization.</li><li>Serve as the first point of contact for end-user inquiries, providing timely and effective support.</li><li>Triage incoming support tickets, ensuring resolution through collaboration with technical teams or vendors.</li><li>Maintain a knowledge base and FAQs to support self-service and reduce recurring issues.</li></ul>Cross-Functional Collaboration<ul><li>Align with global and site-specific stakeholders including QA, IT, Learning &amp; Development, and Manufacturing.</li><li>Facilitate requirement gathering sessions, workshops, PI planning, and retrospectives.</li><li>Ensure feedback loops are in place to continuously improve the solution and user experience.</li></ul>BASIC QUALIFICATIONS<ul><li>BS in Engineering or Technology based subjects(s) or equivalent experience.</li><li>3+&nbsp;years related work experience.</li><li>Relevant domain experience in manufacturing and/or quality operations.</li><li>Experience in all stages of solution and application lifecycle from value analysis, business case development, and solution deployment through to value realization and system retirement is a significant advantage.</li><li>Ability to work across multiple concurrent activities and successfully adapt to changing priorities as required.</li><li>An understanding of system cGMP requirements and demonstrable knowledge of computer system design and maintenance lifecycle in cGMP environments.</li><li>Proven experience in product ownership or product management within a digital or manufacturing environment.</li><li>Familiarity with GMP-compliant systems, LMS platforms, and enterprise integration (e.g., SAP Success Factor, MES).</li><li>Experience with agile methodologies, backlog management, and release planning using project tracking tools (e.g. Jira).</li><li>Ability to translate business needs into product requirement documents and function requirement documents.</li><li>Experience writing epics, user stories, and acceptance criteria.</li><li>Possesses an innovative and entrepreneurial mindset.</li></ul>PREFERRED QUALIFICATIONS<ul><li>1-3 years’ experience in a Global Solution environment focused on the build and deployment</li><li>Hands on experience in a manufacturing facility.</li><li>Prior experience with e-learning or training systems in a regulated industry.</li><li>Exposure to AI-powered training tools or agentic frameworks.</li><li>Experience supporting multi-site deployments and managing change at scale.</li></ul>

Senior Associate, Smart Factory Product Owner 4947880

Currently, we are searching to hire a Head of Logistics who will be responsible for day-to-day management of logistics, warehouse and external customer service teams’ operations and for order management, transportation and import of goods.<h2>During your day you will:</h2><ul><li>Oversee and actively participate in&nbsp;warehouse, logistics and external customer service operations of Core Innovations and propose&nbsp;improvement initiatives to leadership.</li><li>Develop and implement strategic initiatives to optimize logistics and warehouse processes, reduce costs, and improve efficiency.</li><li>Be responsible for coordinating warehouse operations and ensure adherence to QHSSE regulations and standards.</li><li>Ensure timely and accurate delivery of goods to customers by coordinating with internal teams, suppliers, logistics and 3PL partners.</li><li>Oversee the transportation and customs clearance processes for all imports performed by Coral Innovations as well as negotiate contracts with transportation suppliers for inbound and outbound deliveries.</li><li>Ensure timely resolution of operational issues from order to delivery, regarding all orders (e-shop and B2B), including returns and complaints from the customers.</li><li>Collaborate with external Customer Service team to identify consumer pain points and develop initiatives for enhancing the consumer experience.</li><li>Monitor and analyze Section’s performance and business key performance indicators (KPIs) to assess the effectiveness of logistics and warehouse operations and drive continuous improvement efforts.</li></ul>&nbsp;<h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.</li><li>MBA or master’s degree with relevant specialization would be considered a plus.</li><li>At least 5 years of experience in Logistics &amp; Supply Chain Operations preferably&nbsp;in warehouse management&nbsp;</li><li>Experience in inventory management and supply negotiations</li><li>Understanding of supply chain management principles and practices</li><li>Proficiency in logistics and supply chain management software, tools</li><li>Knowledge of negotiation techniques and strategies for vendor agreements</li><li>Excellent communications skills both verbal and written, in Greek and English languages.</li><li>Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, etc).</li><li>Excellent negotiation and ability to build relationships with internal and external partners</li><li>Strong interpersonal and collaboration skills</li></ul>&nbsp;

Head of Logistics

We are looking for a Product Manager to lead the evolution of our Quick Commerce vertical. This includes efood market and our rapidly expanding network of Local Shops (supermarkets, grocery, retail, and convenience). In this role, you will do more than just manage features; you will bridge the gap between the digital interface and the physical reality of a local shelf. You will solve complex problems regarding how users browse thousands of items, how we handle real-time inventory changes, and how we drive basket size in a high-velocity shopping environment. You will act as the vital link between agile development, commercial stakeholders, and our business objectives, ensuring that buying groceries or retail goods is as fast and intuitive as ordering a burger. Finally, you’ll collaborate across design, engineering, data, operations, and customer support teams, shaping solutions that make quick commerce more personal, more seamless, and more trustworthy at every step of the journey. What you’ll be doing:<ul><li>Drive, from a product perspective, a Scrum team and own the product backlog to deliver value for quick commerce customer.</li><li>Balance feature development, technical debt, and operational improvements to maximize product value and market competitiveness.</li><li>Collaborate closely with Product leadership, UX/UI designers, Engineering, Operations, and business stakeholders to maintain a prioritized backlog aligned with business value and OKRs.</li><li>Use data and experimentation to guide decisions and measure success</li><li>Βecome the domain expert on our suite of global tools for Catalog Management and Order Integration. You will ensure these complex tools are correctly integrated, configured, and optimized for the market.</li><li>Manage the end-to-end data flow—ensuring that massive updates (e.g., thousands of price changes or stock updates from a supermarket chain) reflect instantly and accurately on the user’s app without crashing performance.</li><li>You will serve as the central link between multiple business verticals. You will be responsible for defining a balanced product strategy that addresses the unique complexities of each sector while maintaining a cohesive user experience.</li></ul>Life @efood: At efood, no day is the same as the one before! efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure! We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society. We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!) Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!Hungry enough to join us? What you need to be successful <ul><li>Minimum 3-5 years of product management experience, preferably in B2C, e-commerce, or marketplaces.</li><li>Proven track record of managing products with high complexity or large datasets.</li><li>Deep familiarity with Scrum best practices; ability to define clear requirements that bridge business challenges with technical solutions.</li><li>You are comfortable digging into metrics like Conversion Rate, AOV, and Retention to guide your roadmap.</li><li>Strong communication skills, able to articulate clearly across business and tech teams, and influence without formal authority.</li><li>Ability to work at pace and adapt to shifting priorities to meet event-driven product deadlines.</li></ul>Nice to Have<ul><li>Experience in Quick Commerce, Online Grocery, or Retail Tech.</li><li>Experience with experimentation (A/B testing) to optimize shopping funnels.</li></ul> Who we are efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. What's in it for you <ul><li>If you are happy, we are happy! That’s why we offer an attractive remuneration package for what you bring in!</li><li>We share a passion for food, so you will certainly appreciate the ticket restaurant card 💳 to spend in restaurants and/or food supplies. We are efooders after all!</li><li>We take care of you with Private Medical &amp; Life Insurance from day #1 to keep you healthy and happy!</li><li>We prioritize your mental health 🧠 and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with experienced coaches.</li><li>We want you to grow with us 🚀 ! And to help you keep improving, we provide you access to our online training platform where you can study 📖 topics for your personal and professional growth!</li><li>Are you a cappuccino lover ☕? Do you desperately want a cookie? Our cafeteria got you covered!</li><li>If you want to stay in shape 🏋️ , our in-house gym awaits you fully equipped!</li><li>We are passionate about exploring, growing &amp; learning and our Global Mobility plan is created to help our people find their purpose around the world🌎!</li></ul>

Product Manager (Quick Commerce)

Your potential has a place here with TTEC’s award-winning employment experience. As a&nbsp;Team Supervisor, Commercial Onboarding &amp; Operationsworking onsite in Athens, Greece, you’ll be a part of bringing humanity to business. #experienceTTEC&nbsp;Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!&nbsp;What You’ll be DoingJoin our team and play a key role in delivering a one-stop shop for commercial customers of all sizes. Our mission is to increase their uptime and productivity by integrating vehicles, software, charging, and service solutions. The Team Supervisor will lead and empower a dedicated team responsible for the accurate and efficient setup, provisioning, and enrollment of new and existing Commercial customers. This role is paramount in ensuring operational excellence and maintaining the highest level of data integrity. Beyond initial setup, a critical aspect of this position involves overseeing the meticulous quality checking of account creation submissions, verifying correct contract terms, product configurations, and customer billing account details. This precision is key to driving exceptional customer satisfaction, ensuring the correct connection of products to customer accounts, and is essential for the rapid realization of the value proposition that the client offers. The successful candidate will be a hands-on leader who drives process adherence, continuous improvement, team development, and fosters strong cross-functional and global collaboration to deliver superior customer experience from the initial customer account creation and onboarding phase.During a Typical Day, You’ll·Oversee the daily workflow, prioritization, and assignment of tasks related to account setup, provisioning, and enrollment for Commercial customers, ensuring timely and accurate completion of requests·Lead, coach, mentor, and manage a team of agents, fostering a high-performance culture focused on accuracy, efficiency, and customer satisfaction in all onboarding and provisioning activities.·Implement, monitor, and continuously refine quality control checks on all Sales-related orders and customer account setups. Partner effectively with external stakeholders to ensure impeccable order accuracy and data integrity before service delivery, minimizing errors and preventing delays.·Develop, maintain, and enforce comprehensive global desk procedures and up-to-date work instructions. Drive initiatives to optimize existing processes, ensuring the team consistently utilizes the most efficient and effective methods to enhance customer account creation and Onboarding experience.·Ensure the team develops and maintains a strong, current understanding of all systems and tools critical for customer account creation and onboarding and enablement with Ford Pro Products and Services, including but not limited to Salesforce. Act as a subject matter expert and provide guidance on system utilization.·Serve as the primary escalation point for complex account creation and enrollment issues. Lead collaborative resolution efforts by engaging directly with Technical Support, Product Owners, Sales Managers, and other key stakeholders to ensure smooth execution and swift problem resolution.·Set clear performance expectations, conduct regular performance reviews, identify training needs, and provide constructive feedback. Track key performance indicators (KPIs) related to customer account creation efficiency, accuracy, and customer satisfaction, generating reports for management and recommending strategic improvements.What You Bring to the Role·Minimum of 3 years of experience in customer operations, onboarding, or a related field, with at least 2 years in a supervisory or team lead role.·Demonstrated experience in managing processes related to account setup, provisioning, and enrollment, preferably within a commercial or B2B technology/automotive environment.·Proven track record of implementing and managing quality control processes to ensure high accuracy.·Familiarity with Software as a service, telematics, or fleet management solutions is a significant advantage.·Proficiency with CRM systems (e.g., Salesforce) and other relevant provisioning tools.·Excellent verbal and written communication and interpersonal skills, with the ability to collaborate effectively across diverse internal and external teams.What You Can Expect&nbsp;·Knowledgeable, encouraging, supporting and present leadership·Career-growth and lots of learning opportunities for aspiring minds·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching·And yes… all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Team Supervisor, Commercial Onboarding & Operations

As a Sales &amp; Reservations Associate, you will be part of the first guest’s experience with F ZEEN RETREATS. The main goal is to ensure that the guests book the room that is most suitable to them following their requests and to reflect the F ZEEN philosophy well within this communication via email, telephone and other.&nbsp;About us&nbsp;F ZEEN RETREATS is a fast-growing group, active in the luxurious 5* hospitality and construction industry. Recently based in Athens, F ZEEN RETEATS owns projects in Kefalonia and is one of the largest hospitality groups on the island. Projects in development include an exclusive boutique hotel in Athens and 5* retreats in other Greek Islands. F ZEEN RETREATS started as a family business before evolving to its nowadays potential, and as such it honors the family values and principles.&nbsp;&nbsp;The driving force behind the success of F ZEEN RETREATS is our people who, with their collective expertise, push us forward. Our culture is built on the principles of autonomy and trust, fostering a supportive working environment. We believe in the importance of personal growth and we believe strongly that this can be achieved via teamwork within an environment where everyone is encouraged to strive for excellence.&nbsp;If you believe that a company should invest in your continued professional development as we do, and if you are looking for your next challenge, we would like to hear from you.&nbsp;What you’ll do&nbsp;<ul><li>Follow up on e-mail and phone requests regarding accommodation&nbsp;</li><li>Process, confirm or modify room reservations and send relevant confirmation to guests&nbsp;</li><li>Assign rooms to each guest and update this in the system&nbsp;</li><li>Keep the front office department updated at all times for any changes in the systems during the operation of the hotels&nbsp;</li><li>Process payments, credits, and charges in a secure and efficient way and keep all records updated&nbsp;</li><li>Monitor price parity and availability across all channels&nbsp;</li><li>Monitor the direct pricing and rate plans and develop strategies aiming to maximize reservations performance&nbsp;</li><li>Keep the reservations reports up to date&nbsp;</li><li>Participate in the Set up of the monthly targets and in the monthly budget reconciliation&nbsp;</li></ul>What we are looking for&nbsp;<ul><li>Proven work experience as a Reservations Agent, ideally in a 5* hotel environment&nbsp;</li><li>Excellent command of the English language&nbsp;</li><li>Knowledge of any additional language will be considered an asset&nbsp;</li><li>Experience in Hotel Program (PMS)&nbsp;</li><li>Computer literacy (Outlook, Excel, Word, etc)&nbsp;</li><li>Possess excellent interpersonal and communication skills&nbsp;</li><li>Solid written and verbal communication skills&nbsp;</li><li>Teamwork spirit and customer service attitude&nbsp;</li></ul>What we offer&nbsp;<ul><li>Positive working environment&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Be part of an ever-evolving organization focused on transformation and innovation&nbsp;</li><li>A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self&nbsp;</li><li>Be part of a winning team who embrace diversity, inclusion, and our differences&nbsp;</li><li>Excellent opportunities for career progression&nbsp;</li><li>Health Insurance package&nbsp;</li></ul>Culture &amp; values&nbsp;We believe that motivated, happy, and driven workplace employees, contribute to the maximum in the achievement of our common goal and our guest’s satisfaction. We consider our employees’ needs; we listen to their ideas and we encourage their development. The exceptional high-standard services we provide to our guests would not stand out without our people.&nbsp;Join Our Team&nbsp;<ul><li>A team that is built on respect and excellent service over collaboration.&nbsp;</li><li>A team of like-minded individuals that are motivated to work as a unit to offer our guests unique vacations and unforgettable experiences.&nbsp;</li><li>A team of happy employees, that are driven within their working environment to contribute to a common goal&nbsp;</li><li>A team that celebrates achievements made individually and encourages a positive attitude and integrity&nbsp;</li><li>A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath&nbsp;</li><li>A mindful and considerate, people-oriented workplace&nbsp;</li><li>A family-run company with exceptionally high standards both for the guests and the employees alike&nbsp;</li></ul>Should you wish to join F ZEEN team, please send us your CV!

Sales & Reservations Associate

The Platform Engineer – Digital, eCommerce Operations plays a critical role in ensuring the stability, scalability, and performance of customer-facing digital &amp; loyalty platforms that power our omnichannel experience.This includes our eCommerce sites and apps, loyalty ecosystem, digital promotions, identity and customer accounts services, and the supporting operational platforms behind them. The ideal candidate brings strong technical depth in modern distributed architectures—such as microservices, event streaming technologies, and relational databases—along with the communication skills necessary to collaborate effectively across engineering, product, and customer operations teams. This role ensures our digital and loyalty experiences remain reliable, fast, and consistent across channels, enabling seamless end-to-end shopping journeys.Key Competencies:<ul><li>Customer-First Mindset: Dedicated to delivering frictionless digital experiences</li><li>Systems Thinking: Able to visualize and troubleshoot complex multi-service interactions</li><li>Communication &amp; Collaboration: Partners effectively across engineering, product, operations, and marketing</li><li>Proactive Ownership: Anticipates issues, improves processes, and drives reliability</li><li>Adaptability: Thrives in a fast-paced omnichannel environment with evolving priorities</li></ul>READ FULL DESCRIPTIONResponsibilities<ul><li>Maintain and monitor eCommerce, loyalty, and digital operational platforms to ensure high performance, uptime, and reliability</li><li>Provide Tier 2nd support for customer-facing systems, addressing issues related to catalog, pricing and promotions, personalization, loyalty points, identity, checkout, and digital content</li><li>Collaborate with DevOps, Product Owners, and vendor partners to resolve platform incidents and prevent customer-impacting disruptions</li><li>Support the operation of complex microservice-based architectures, including API gateways, service meshes, and containerized deployments</li><li>Understand service dependencies and use observability tools to diagnose performance bottlenecks or failure patterns across the digital ecosystem</li><li>Assist with rollout, testing, and validation of new microservices, integrations, and platform enhancements</li><li>Monitor and support streaming pipelines (e.g., Kafka) used for real-time events such as cart updates, orders, promotions, personalization, and loyalty transactions</li><li>Have good understanding of relational database operations (e.g., Postgres, MySQL, SQL Server), including query optimization, data validation, and issue diagnosis</li><li>Assist with schema changes, replication monitoring, and performance tuning across production and pre-production databases</li><li>Partner with engineering teams to ensure data integrity across APIs, services, and downstream systems</li><li>Knowledge of scripting language (e.g., HTML, Java) would be considered an asset</li><li>Support and maintain system integrations across digital platforms, loyalty engines, store systems, and enterprise applications</li><li>Troubleshoot API failures, latency issues, and payload-level anomalies in REST, SOAP, GraphQL, event-driven, and batch integrations</li><li>Ensure integrations follow best practices for security, scalability, and fault tolerance</li><li>Enhance monitoring, logging, and alerting across digital and loyalty systems using APM and observability tools</li><li>Participate in on-call rotation for critical digital platforms</li><li>Contribute to root cause analysis and long-term reliability improvements</li><li>Serve as a key technical liaison between engineering, business digital operations, loyalty, marketing, and customer support teams</li><li>Communicate technical issues in a clear and actionable manner, helping stakeholders understand operational impacts and timelines</li><li>Document platform behavior, system flows, operational playbooks, and troubleshooting guides</li></ul>Requirements<ul><li>Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience</li><li>Strong technical knowledge of relational databases and proficiency with SQL</li><li>Solid understanding of microservices architecture and distributed systems</li><li>Experience with streaming platforms (Kafka)</li><li>Familiarity with API technologies (REST, GraphQL, SOAP) and integration patterns (synchronous, asynchronous, event-driven, batch)</li><li>Hands-on experience with observability &amp; monitoring (Datadog, New Relic, Splunk, Grafana, ELK, etc.)</li><li>Strong analytical and diagnostic skills with the ability to resolve complex system issues</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams</li><li>Fluent speaking in English</li></ul>Nice to have<ul><li>Experience in eCommerce, retail, digital loyalty programs, or high-scale customer-facing platforms</li><li>Knowledge of cloud technologies (AWS, Azure) and container orchestration (Kubernetes)</li><li>Understanding of modern CI/CD pipelines and DevOps practices</li><li>Experience with digital identity systems (OAuth, SSO, identity providers, token-based authentication)</li><li>Familiarity with edge platforms (CDN, WAF, caching strategies)</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

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