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A Data Analyst&nbsp;(Business Intelligence) is responsible for collecting, analyzing, and interpreting data to provide actionable insights that support data-driven decision-making. This role will focus on various aspects of the hotel’s operations, including revenue optimization, and operational efficiency.Applicant’s main accountabilities:<ul><li>Collect and compile data from various sources (property management systems, reservations Platforms, financial reports) to create meaningful reports.</li><li>Develop and maintain regular performance reports on key metrics (occupancy rates, average daily rate, and revenue per available room).</li><li>Monitor and analyze market trends, competitive landscape and pricing strategies of other hotels in Rhodes.</li><li>Assist in the creation of budgets and financial forecasts.</li><li>Provide insights into revenue and cost projections for the hotel’s financial planning.</li><li>Ensure data privacy and security protocols are followed in data handing and reporting. &nbsp;</li></ul>Applicant’s main qualifications:<ul><li>Bachelor’s degree or equivalent in Economics, Statistics, Mathematics, Data science or relevant field.</li><li>Master’s degree or equivalent in Data science, Economics or relevant field would be considered as extra asset.</li><li>Proficiency in data analytics and visualization tools (e.g., Excel, Tableau, Power BI).</li><li>Knowledge of hotel management systems and databases.</li><li>Minimum 2 years’ related experience in similar role.</li><li>Fluency in English; knowledge of other languages is a plus (preferably German).</li></ul>Applicant’s main capabilities &amp; values:<ul><li>Integrity and confidentiality.</li><li>Excellent organizational skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Excellent communication and presentation skills.</li><li>Attention to detail and a commitment to data accuracy.</li></ul>Company information and benefits:The company offers a competitive remuneration package in a dynamic and highly professional working environment. Accommodation, meals and recreational facilities are also provided. Furthermore, educational lectures and personalized training plans are conducted in order to meet employee needs. Finally, a merit-based performance appraisal system is implemented, and a cash bonus is provided per month based on employee performance.

Data Analyst

<ul><li>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. </li><li>Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). </li><li>Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. </li><li>Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. </li><li>Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</li></ul>&nbsp;<ul><li>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li><li>Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.</li><li>Speak with others using clear and professional language.</li><li>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.</li><li>Ensure adherence to quality expectations and standards.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.</li><li>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li><li>Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.</li><li>Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</li></ul>&nbsp;PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None

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