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The System Administrator Lead will support and manage core systems, networks, and cloud services while helping improve reliability, security, and scalability. This role is a perfect match for someone with solid hands-on experience who is ready to take more ownership of systems and projects. The position will report to the ICT Supervisor. #YourRole in more detail&nbsp; ✅Administer and support Windows servers and enterprise applications.✅Manage identity, access, and security controls (Active Directory, Azure AD, SSO, MFA).✅Monitor and maintain network components, including switches, firewalls, and VPNs.✅Support virtualization environments (Hyper-V) and assist in capacity planning.✅Maintain backups, patching schedules, and system security practices.✅Troubleshoot and escalate when needed.✅Assist with cloud service management (Azure, O365).✅Document configurations and contribute to process improvements.✅Provide Tier 2/3 support and mentor junior team members when appropriate. What will you bring: ✅3–5 years of experience in system administration or a related IT role.✅Experience with Windows server administration.✅Solid working knowledge of networking concepts (DNS, DHCP, TCP/IP, VPN).✅Hands-on experience with virtualization environments.✅Familiarity with cloud platforms and identity management.✅Strong troubleshooting and diagnostic skills.✅Ability to independently manage tasks and small projects.The following will be highly appreciated:✅Relevant certifications (Microsoft, Cisco, etc.).✅Experience with scripting (PowerShell).✅Exposure to monitoring systems and configuration automation tools.✅Knowledge of IT security principles and best practices.&nbsp;Saracakis Group of Companies BenefitsOn top of the challenging work environment, we are offering:&nbsp;💸Competitive salary package and bonus scheme&nbsp;👩‍⚕️ Health and life insurance for you and your family&nbsp;🏝️ Flexible working model (hybrid model) and home equipment benefits&nbsp;🏢 Modern facilities, onsite occupational doctor, and indoor parking&nbsp;💻 Cutting-edge IT equipment, mobile, and data plan&nbsp;📚 We want you to grow with us! We provide you access to our online training platform, where you can study topics for your personal and professional growth!&nbsp;⭐ Clear career paths and a developmental 360° feedback framework&nbsp;💰 Employee or Group product and services referral bonuses&nbsp;🎉 Financially supporting employees’ post-graduation studies, marriages, and newborns&nbsp;🛒 Discounts on our organization’s products and services&nbsp;🏃‍♀️ A variety of company activities and family perks&nbsp;&nbsp;

Systems Administration Lead

We are seeking a&nbsp;Business Analyst to support the digital transformation of our Logistics Department. The role involves analyzing existing processes, designing optimized workflows, documenting procedures, and collaborating with Internal Audit to ensure compliance. Ideal candidates have a strong analytical mindset, problem-solving skills, and an interest in modern digital solutions for supply chain &amp; logistics operations.Key Accountabilities<ul><li>Perform detailed documentation of all as‑is processes, including communication flows, hand‑off points, and data exchanges</li><li>Assist in shaping to‑be processes leveraging modern digital tools to optimize efficiency and accuracy</li><li>Highlight potential risks, communicate with Internal Audit, and monitor corrective actions</li><li>Participate in meetings with business stakeholders and IT teams to ensure alignment on project goals</li><li>Contribute to documentation, tracking of deliverables, and general support for digital transformation initiatives</li></ul>Knowledge, Qualifications and Experience<ul><li>Bachelor’s degree in Engineering, Mathematics, Physics or a related field</li><li>Master's degree in Supply Chain Management or related field will be considered as a plus&nbsp;</li><li>Previous experience in business analysis, supply chain, logistics, or related areas</li><li>Excellent command of English language</li><li>Proficiency in Microsoft Office (Excel, PowerPoint)</li><li>Familiarity with process mapping tools (e.g., Visio)</li><li>Basic understanding of ERP systems and supply chain processes</li><li>Prior experience with Warehouse Management Systems (e.g., SAP eWM) will be considered as a plus&nbsp;</li><li>Strong analytical and problem-solving skills with attention to detail</li><li>Good communication skills and ability to collaborate across teams</li></ul>About the benefitsOur Company provides a dynamic working environment, in which cooperation and continuous learning are encouraged and career development relates to performance. In addition, Elval offers its employees a competitive remuneration package and a wide range of benefits.

BUSINESS ANALYST

We are looking for a&nbsp;Software Support Consultant&nbsp;to join our high caliber team.Your Contribution to the Success of the Team<ul><li>Handle incoming requests from customers via email and CRM systems.</li><li>Assist customers with general business support related to invoicing, shipping documents, and order processing.</li><li>Support tasks related to data entry, document management, and system updates.</li><li>Ensure proper handling of commercial documents, including invoices, delivery notes, and credit/debit notes.</li><li>Collaborate with colleagues to resolve customer inquiries efficiently.</li><li>Identify potential improvements in business processes and communicate suggestions to the team.</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor’s degree or diploma in Accounting, Business Administration, or a related field.</li><li>2–3 years of professional experience in an accounting department or in a commercial/retail company.</li><li>Familiarity with invoicing, shipping documents, and basic business operations.</li><li>Basic knowledge or exposure to myDATA platform is considered a plus.</li><li>Strong organizational skills and ability to manage multiple requests simultaneously.</li><li>Excellent communication skills with a customer-oriented mindset.</li><li>Attention to detail and willingness to learn new tools and processes.</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Software Support Consultant

As a Senior Database Administrator (DBA), you will be leading the&nbsp; database management strategies, ensuring exceptional levels of performance and security. Your focus will be on providing technical direction and spearheading the development of advanced solutions.&nbsp;Your Responsibilities:<ul><li>Guiding the Way: Utilize your expertise to guide our team towards effective database management strategies that align with our company's goals and values.</li><li>Managing Databases: Take charge of installing, configuring, and maintaining complex database systems in various environments, ensuring they run smoothly whether they're On-Premises, in the Cloud, or Hybrid.</li><li>Boosting Performance: Lead efforts to optimize performance by fine-tuning operations, improving queries, and ensuring our database operations can scale effectively.</li><li>Ensuring Security and Compliance: Uphold strong security measures to protect our data and ensure compliance with regulatory standards like GDPR and the esteemed WLA Responsible Gaming Framework Certification.</li><li>Supporting and Mentoring: Take on the role of mentor for the team members, offering guidance, sharing your technical knowledge, and nurturing an environment of ongoing learning and growth.</li><li>Collaborating with Stakeholders: Work closely with teams across the organization, such as Software Development, Infrastructure, and Quality Assurance, to achieve impactful business outcomes through seamless collaboration.</li></ul>Job requirementsYour Qualifications:<ul><li>Extensive Experience: Bring at least six (6) years of hands-on experience in database administration, with a focus on enterprise-level deployments and mission-critical systems.</li><li>Specialization: Mastery in MySQL or Oracle RDBMS, complemented by desirable proficiency in other databases including PostgreSQL, MongoDB, MS SQL Server, and more</li><li>&nbsp;Cloud Experience: Familiarity with Azure and AWS database ecosystems, including managed services (e.g., RDS, Azure SQL), and an understanding of how to design for scalability, resilience, and performance in cloud and hybrid setups</li><li>Influence Opportunity: Demonstrate leadership prowess, spearheading technical projects, mentoring team members, and influencing strategic direction.</li><li>Automation Mindset: Fluent in scripting and automation tools (e.g., Bash, Python, Ansible), committed to championing Infrastructure as Code (IaC) principles.</li><li>Stellar Communication: Convey complex technical concepts to diverse stakeholders with clarity and confidence.</li><li>Lifelong Learning: Embrace a passion for continuous learning and growth, staying abreast of emerging technologies and industry best practices.</li></ul>Why Join Us:💸 A competitive compensation package combined with additional benefits.💻 Hybrid working model.🏥 Private Insurance for you and your family.🏢 Modern facilities, parking inside, enticing restaurant and corporate bus.📚 An extensive training program upon induction and throughout employment.🚀 Exceptional opportunities to learn and develop in a multinational environment.🌎 Prospects for professional growth both locally and globally.

Senior Database Administrator

As an Application Specialist within the IT Core Banking Services Division, you will be responsible for supporting and maintaining Alpha Bank’s core back-office payments systems, contributing across the software development lifecycle and ensuring the effective delivery of payment-related services and solutions.What you will be doing<ul><li>Address Demand and Incident Management backlog related to Credit Transfers and Payments.</li><li>Support data extraction requests and ad hoc reporting requirements related to internal and external regulatory needs.</li><li>Analyze business and functional requirements and translate them into technical specifications.</li><li>Contribute to all phases of application testing, including Unit, Integration, UAT, Regression and Stress Testing.</li><li>Participate in Release Management activities.</li><li>Cooperate with internal and external stakeholders (e.g. DIAS ACH, Bank of Greece and Public Sector entities) on projects related to the payments area.</li><li>Participate in technical project teams, contributing to effort and budget estimations, collaborating with Project Managers and supporting the delivery of agreed domain objectives.</li></ul>What you need to have<ul><li>A Bachelor's Degree in Computer Science or a related field, along with excellent verbal and written communication skills in Greek and English.</li><li>1–4 years of relevant experience in software development and collaboration with software development teams.</li><li>Hands-on experience with VB.NET (.NET Framework, Visual Studio), COM+/WCF Services, Windows OS environments and the design and delivery of web services/APIs (e.g. RESTful, WCF, WebAPI).</li><li>Experience with Microsoft SQL Database, database design, optimized SQL queries and XML/XSD.</li><li>Familiarity with Azure DevOps, CI/CD practices, SOA architecture, Microservices and API design patterns.</li><li>Knowledge of Banking Payment Products and Services, including SWIFT Standards and Messages Flow, SEPA Schemes (SEPA Credit Transfer, SEPA Direct Debit, SEPA Instant Payments) and ISO 20022 payment and cash management standards.</li><li>Knowledge of Java Enterprise Edition principles and experience in the development of Java EE applications will be considered an asset.</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Application Specialist

As an ICT Presales Engineer, you will play a crucial role in supporting our ICT (Information and Communications Technology) projects. You will be responsible for coordinating project tasks, managing documentation, and ensuring effective communication among project stakeholders&nbsp;Key Responsibilities:<ul><li>Create BoMs from project drawings and specs on structured cabling systems (copper &amp; fiber)&nbsp;</li><li>Support internal departments and external customers</li><li>Checking stock levels of materials at suppliers/warehouse/stores for customer orders</li><li>Keep updated all project’s stakeholders on delivery plan</li></ul>Qualifications:<ul><li>Degree from a University or Technical Institute (ideally in Electrical Engineering/Information Systems)</li><li>Basic knowledge of structured copper cabling systems, fiber optics, and distribution networks</li><li>Understanding of voice and data networking, as well as wireless and wired multimedia distribution systems</li><li>Advanced English language skills (written &amp; oral)</li><li>Familiarity with information systems and MS Office (knowledge of SAP is considered an asset)</li><li>Excellent communication and organizational skills</li></ul>The Company offers:<ul><li>Competitive remuneration package &amp; extra benefits</li><li>Multiple learning &amp; career opportunities</li><li>Dynamic, prestigious and highly distinguished working environment (Best workplace award in Greece for 11 years)</li><li>Among the top industries in international market trends</li></ul>

ICT Presales Engineer

As a Senior Middleware Site Reliability Engineer, you will lead complex platform transformations, drive service reliability improvements, and define technical standards while providing expert L3 support across JBoss, Apache, and Java-based environments.Your role:<ul><li>﻿Lead structural fixes, cluster migrations, decommissioning plans and complex outages across the ADS platform stack.​</li><li>Own the technical standards for security, patching, service improvement, operator handover quality and developer enablement.​</li><li>Provide deep L3 guidance on JBoss clusters, Apache, Java runtimes, deployment infrastructure and cross-platform dependencies.</li></ul>*This role requires on-call responsibilities, depending on operational needs.This role describes your starting point at NTT DATA. We believe in long-term relationships and in supporting your growth. As your skills and ambitions evolve, we will work with you to identify future opportunities, projects, and career paths across our organization.Your profile:<ul><li>﻿5-8 years of strong Linux, clustering, resilience and service-improvement experience.​</li><li>Comfortable translating application needs into platform standards, sizing, automation and support patterns.​</li><li>Strong RCA, coaching and stakeholder management capability for a declining but business-critical tower.</li><li>Fluency in English.</li></ul>

Senior Middleware SRE

Intellectica is seeking a motivated IT Specialist on behalf of its client, a well-established and rapidly growing organization active in the import, development, and distribution of professional and household equipment solutions for the HORECA and wider professional market. Based in Athens, Greece, the role reports directly to the IT Director. The successful candidate will play a vital role in supporting daily IT operations, focusing on the installation, maintenance, and security of hardware and software systems to ensure business continuity and optimal performance for all users.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Providing first‑level technical support to internal users, resolving issues related to workstations, laptops/desktops, peripheral devices, and essential software</li><li>Managing user accounts and access rights through Active Directory and MS Office 365, ensuring secure and compliant system usage</li><li>Performing diagnostics, troubleshooting system malfunctions, and coordinating hardware repairs or replacements as needed</li><li>Conducting regular equipment checks to ensure optimal functionality and minimize downtime</li><li>Monitoring and maintaining the organization’s local network to ensure stable connectivity and consistent performance</li><li>Assisting in scheduling and executing system updates, upgrades, and routine preventive maintenance</li><li>Supporting and implementing essential security protocols, including Antivirus, Firewalls, and Web filtering solutions</li><li>Any other task that may be required from time to time</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>University degree in Computer Science, Electrical &amp; Computer Engineering, IT studies, or a related field</li><li>Previous experience in IT support, helpdesk environments, or similar technical environments</li><li>Solid knowledge of Active Directory, MS Office 365 management, and network security technologies (AV, Firewalls, etc.)</li><li>Fluency in both Greek and English</li></ul>&nbsp;Core competencies of a successful candidate:&nbsp;<ul><li>High level of integrity and professionalism in handling sensitive company data and systems</li><li>Adaptability to technical requirements</li><li>Strong analytical and problem-solving skills</li><li>Positive and learning attitude, with the ability to multi-task and set priorities under pressure</li><li>Clear communication and effective teamwork</li></ul>&nbsp;

IT Specialist

As a Non-financial Risks Senior Specialist (Information &amp; Communication Technology), you will play a critical role in ensuring the security and resilience of our Information and Communication Technology (ICT) systems. You will be responsible for identifying, assessing and mitigating risks related to ICT, thus contributing to the overall risk management framework of the Bank. This position requires a deep understanding of ICT systems, IT related controls, cyber risk, operational risk management and regulatory compliance within the financial industry from a cyber-risk perspective.What you will be doing&nbsp;<ul><li>ICT Risk Assessments: Conduct and/or facilitate comprehensive assessments of operational risks associated with ICT systems, including hardware, software, networks, clouds and data centers.</li><li>Risk Mitigation: Recommend, develop and implement risk mitigation strategies and controls to minimize the impact of ICT related operational risks on the Bank's operations.</li><li>Incident Response: Collaborate with the incident response team to develop and enhance procedures for managing ICT related incidents, ensuring minimal disruption to bank operations.</li><li>Regulatory Compliance: Stay up-to-date with relevant regulatory requirements and industry best practices related to ICT risk management, and ensure the bank's ICT Framework is compliant.</li><li>Risk Reporting: Prepare and present regular reports on ICT operational risk assessments, incidents, and mitigation efforts to senior management and regulatory authorities, including the annual report on the ICT Risk Management Framework.</li><li>Vendor Risk Management (ICT-third party Risk): Assess and monitor ICT third-party vendors and service providers to ensure they meet the bank's ICT risk standards.</li><li>Policy and Procedure Development: Contribute to the development, review and enhancement of ICT risk policies, procedures, and guidelines to align with evolving industry trends and regulations.</li><li>Training and Awareness: Provide training and awareness programs to bank staff on ICT risk management, ensuring a culture of risk awareness throughout the organization.</li><li>Stakeholder Collaboration: Collaborate with cross-functional teams, including IT, Cybersecurity, Business Continuity, Internal Audit, to align ICT risk management efforts with broader risk management initiatives.</li></ul>&nbsp;What you need to have&nbsp;<ul><li>A Bachelor's degree in Information Technology, Computer Science, Risk Management, or a related field. Master's degree or relevant certifications (e.g., CRISC, CISM, CISA, CISSP) is a plus.</li><li>At least five (5) years of working experience in ICT risk management within the banking or financial industry, with a proven track record of assessing, mitigating, auditing ICT related operational risks.</li><li>Deep knowledge of ICT infrastructure, systems, and emerging technologies.</li><li>Strong understanding of regulatory requirements related to ICT risk management (e.g., Basel III, GDPR, FFIEC).</li><li>Excellent communication and presentation skills to convey complex technical concepts to non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and collaboratively within a team.</li></ul> &nbsp;&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Non-Financial Risks Control Senior Specialist (Information & Communication Technology)

As an IT Risk and Compliance Senior Specialist, you will join the IT Governance Business Unit and be responsible for ensuring that IT complies with all applicable regulatory requirements. The role plays a key part in coordinating first line of defense activities across all IT areas, supporting alignment with the guidelines and expectations of the Supervisory Authorities.What you will be doing<ul><li>Coordinate first line of defense activities across all IT areas, ensuring alignment with the guidelines and expectations of the Supervisory Authorities.</li><li>Collaborate with the Bank’s second and third lines of defense, participating in IT Risk Assessment activities to identify, assess, and manage ICT risks, and to develop, maintain, and monitor appropriate controls within the IT Governance Framework, including the definition and monitoring of KRIs.</li><li>Apply IT Risk Management processes in line with regulatory requirements and industry best practices, identifying potential compliance risks and vulnerabilities, coordinating mitigation plans, and monitoring the implementation of related actions.</li><li>Collect and analyze data for ICT risk self-assessments, produce and review IT regulatory reports (e.g. ITRQ, BoG 2651), and prepare ICT risk reports and related material for Senior Management and relevant Committees.</li><li>Support the Supervisory Review and Evaluation Process for ICT risks and contribute to supervisory dialogue with BoG, JTS, SSM, and ECB, while supporting the development and maintenance of a formal IT risk and control compliance program.</li><li>Stay current on evolving regulatory requirements, identify IT regulatory compliance trends and practices, assess potential impacts, propose IT compliance roadmaps, and coordinate the involvement of IT units to ensure effective compliance.</li><li>Act as the primary point of contact for internal and external IT auditors, coordinate assurance service engagements, monitor the remediation of ICT findings, and support the investigation and resolution of Operational Risk Events.</li><li>Prepare detailed compliance reports, maintain comprehensive compliance and audit documentation, and organize IT Compliance Domain files, cases, issues, and reports, ensuring timely follow-up and accurate recordkeeping.</li></ul>What you need to have<ul><li>A Bachelor’s degree in Information Technology, Computer Science, Statistics, or another relevant technical-oriented field.</li><li>A Master’s degree in the above fields, or in Finance, Business Administration, or Management, will be considered a plus.</li><li>Understanding of banking processes, IT systems, and IT service workflows, supporting IT governance activities.</li><li>Knowledge of IT risk management procedures and protocols, including the development of IT risk control and response activities.</li><li>Familiarity with financial services regulations and banking supervision, such as DORA, EBA Guidelines on ICT and security risk management, ICT risk assessment under the Supervisory Review and Evaluation, and relevant BoG Acts.</li><li>Proven experience in IT regulatory compliance within the Banking / Financial Services sector.</li><li>Ability to build effective relationships with stakeholders, external partners, auditors, and supervisory authorities.</li><li>Strong organizational, presentation, and project management skills.</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

IT Risk and Compliance Senior Specialist

As a Senior Systems Engineer at Scytalys, you will lead and contribute to the design, integration, and lifecycle management of complex systems and systems-of-systems. Using Scytalys’ internal engineering methodology, you will translate stakeholder needs into validated system requirements and architectures, maintain traceability across the system lifecycle, and support integration and acceptance from a systems engineering perspective. You will also mentor engineers and promote best practices across the team.Key Responsibilities<ul><li>Analyze stakeholder needs and operational concepts to define system and subsystem requirements.</li><li>Develop and maintain system architectures, including functional, logical, and physical views, using MBSE principles.</li><li>Manage system models and ensure traceability of requirements, interfaces, and design decisions throughout the lifecycle.</li><li>Define and manage system interfaces and interface control documentation for internal and external system interactions.</li><li>Plan and support system integration and acceptance activities by defining verification strategies, acceptance criteria, and compliance matrices.</li><li>Review system design and implementation artifacts to ensure alignment with requirements and architectural intent.</li><li>Identify, assess, and communicate technical risks, trade-offs, and system performance impacts to engineering leadership and management.</li><li>Support system deployment and installation from a systems engineering perspective, ensuring requirements compliance.</li><li>Mentor and coach engineers to develop skills in systems thinking, MBSE, and the company’s engineering methodology.</li><li>Contribute to team objectives by supporting cross-disciplinary activities outside immediate expertise when required.</li></ul>Required Skills and Qualifications<ul><li>BSc (or equivalent) in Computer Science, Electrical/Electronics Engineering, Systems Engineering, or a related field.</li><li>5+ years of experience in systems engineering across at least two lifecycle disciplines, such as: Requirements Engineering, System Architecture &amp; Design, MBSE, Integration Planning, Verification &amp; Validation Planning.</li><li>Proven experience defining technical specifications, decomposing requirements, and delivering system designs that meet stakeholder needs.</li><li>Advanced knowledge of system architecture frameworks and patterns.</li><li>Experience applying MBSE principles and modeling tools (e.g., SysML) in system development.</li><li>Familiarity with structured data formats (e.g., XML, JSON) for system interface definitions.</li><li>Basic understanding of relational and non-relational databases relevant to system architecture and integration.</li><li>Understanding of Windows and Linux environments from a system design and deployment perspective, including automation concepts.</li><li>Advanced knowledge of computer networking concepts and architectures.</li><li>Strong analytical, communication, and interpersonal skills to work effectively in multidisciplinary teams.</li><li>Flexibility and willingness to travel to customer sites as required.</li></ul>What we offer<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

System Engineer (Senior Level)

We are looking for a Product Owner to strengthen our Product team.In this role, you will play a key part in shaping the customer and partner experience of one of Greece’s fastest-growing marketplaces. You will own product initiatives end-to-end, turning real user needs and business goals into impactful digital solutions used by thousands of customers and merchants.If you are excited by e-commerce, innovation, and user experience, this role is for you.&nbsp;What You Will Do<ul><li>Own and prioritize the product backlog, aligning business goals, customer value, and technical feasibility</li><li>Collaborate closely with developers, designers, QA, marketing, and operations teams</li><li>Translate business needs into clear, well-defined user stories and acceptance criteria</li><li>Use data and user insights to identify friction points and drive measurable improvements in customer experience and platform efficiency</li><li>Monitor development progress and actively participate in sprint planning, reviews, and retrospectives</li><li>Contribute to product discovery by validating problems, testing assumptions, and proposing effective solutions</li><li>Conduct competitor analysis and stay up to date with e-commerce and technology trends&nbsp;</li></ul>Requirements<ul><li>2+ years of hands-on experience as a Product Owner (ideally in e-commerce or a digital product environment) or Product Manager</li><li>Strong understanding of Agile/Scrum methodologies</li><li>Ability to understand technical concepts and collaborate effectively with development teams</li><li>Excellent communication, organization, and stakeholder management skills</li><li>A problem-solving mindset and genuine passion for building great user experience</li></ul>&nbsp;Nice to Have<ul><li>Experience with analytics and user behavior tools (Google Analytics, Mixpanel, Hotjar, etc.)</li><li>Understanding of SEO/SEM and conversion optimization</li><li>Experience in a B2C platform, marketplace, or high-traffic digital environment</li></ul>&nbsp;What We Offer<ul><li>Hybrid working</li><li>Competitive compensation package</li><li>Modern, dynamic, and fast-growing work environment</li><li>High ownership and real influence on product decisions and roadmap</li><li>Access to training programs and skill-development tools</li><li>The opportunity to build products used by millions of users across Greece</li></ul>

Product Owner

As a QA/ Test Analyst, you will ensure the functional readiness of the solutions built, before they go to market. You will design, build, and administer a series of tests and evaluations that identify and potential issues with the product/ solution before its general release, using standard delivery assets to improve clients’ delivery approach.Responsibilities:<ul><li>Design, develop, and maintain automated test scripts using&nbsp;Selenium&nbsp;and&nbsp;Appium&nbsp;for web and mobile platforms.</li><li>Build and maintain robust automation frameworks to support scalable, reusable test coverage.</li><li>Collaborate closely with developers, product owners, and stakeholders to understand requirements and define test strategies.</li><li>Analyse, document, and report test results, defects, and quality metrics in&nbsp;Jira&nbsp;or equivalent SDLC tools.</li><li>Integrate automated tests into CI/CD pipelines to support continuous delivery and fast feedback loops.</li><li>Continuously evaluate and improve testing processes, tools, and best practices across the QA function.</li><li>Communicate test progress, risks, and blockers clearly and proactively to the wider team.</li></ul>QualificationWHO WE´RE LOOKING FOR?&nbsp;<ul><li>Bachelor's degree in Computer Science, Information Systems, or a closely related discipline.</li><li>Proven, substantial experience in automation scripting, with hands-on expertise in&nbsp;Selenium WebDriver&nbsp;and&nbsp;Appium.</li><li>Solid understanding of automation framework design patterns (e.g. Page Object Model, BDD/TDD, data-driven frameworks).</li><li>Working knowledge of&nbsp;Jira&nbsp;and experience operating within a structured SDLC environment.</li><li>Strong written and verbal communication skills, with the ability to clearly convey technical findings to both technical and non-technical audiences.</li><li>Demonstrated ability to manage and prioritise workloads independently, with strong organisational skills.</li><li>Experience working collaboratively in an Agile or Scrum team environment.</li><li>Desirable:&nbsp;Familiarity with using Large Language Models (LLMs) such as&nbsp;Claude&nbsp;to assist in generating, reviewing, and accelerating automation scripts.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li></ul><ul><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Test Automation Engineer

As a Systems Engineer at Scytalys, you will contribute to the design, integration, and lifecycle management of complex systems and systems-of-systems. Using Scytalys’ internal engineering methodology, you will help translate stakeholder needs into validated system requirements and architectures, maintain traceability across the system lifecycle, and support system integration and acceptance activities.Key Responsibilities<ul><li>Assist in analyzing stakeholder needs and operational concepts to define system and subsystem requirements.</li><li>Support the development and maintenance of system architectures, including functional, logical, and physical views, using MBSE principles.</li><li>Help manage system models and maintain traceability of requirements, interfaces, and design decisions throughout the lifecycle.</li><li>Support the definition and management of system interfaces and interface control documentation.</li><li>Assist in planning and supporting system integration and acceptance activities by preparing verification strategies, acceptance criteria, and compliance documentation.</li><li>Review system design artifacts and provide feedback to ensure alignment with requirements and architectural intent.</li><li>Identify and report technical risks, trade-offs, and system performance considerations to senior engineers or team leads.</li><li>Support system deployment and installation activities from a systems engineering perspective, ensuring requirements compliance.</li><li>Collaborate with team members across disciplines to achieve project objectives.</li></ul>Required Skills and Qualifications<ul><li>BSc (or equivalent) in Computer Science, Electrical/Electronics Engineering, Systems Engineering, or a related field.</li><li>3+&nbsp;years of experience in systems engineering across at least one or two lifecycle disciplines, such as: Requirements Engineering, System Architecture &amp; Design, MBSE, Integration Planning, Verification &amp; Validation Planning.</li><li>Experience supporting technical specification definition and requirements decomposition.</li><li>Working knowledge of system architecture frameworks and patterns.</li><li>Experience using MBSE principles and modeling tools (e.g., SysML) is preferred.</li><li>Familiarity with structured data formats (e.g., XML, JSON) for system interface definitions.</li><li>Basic understanding of relational and non-relational databases relevant to system architecture and integration.</li><li>Understanding of Windows and Linux environments from a system design perspective.</li><li>Knowledge of computer networking concepts and architectures.</li><li>Strong analytical and communication skills with the ability to work collaboratively in multidisciplinary teams.</li><li>Willingness to travel to customer sites as required.</li></ul>What we offer<ul><li>Competitive remuneration package</li><li>Private Medical Insurance package</li><li>Continuous learning in new technologies</li><li>Opportunity to work in large-scale projects with talented people</li></ul>

System Engineer (Mid Level)

We are seeking a Salesforce Commerce Architect to join our client's digital transformation initiative.The architect will be responsible for designing and implementing scalable Salesforce Commerce Cloud solutions that drive business growth and enhance customer experience.The remote option applies only to the Candidates who will be working from any location in Greece.Responsibilities<ul><li>Design and implement scalable Salesforce Commerce Cloud solutions</li><li>Provide technical leadership throughout the project lifecycle</li><li>Create architecture documentation and implementation roadmaps</li><li>Lead integration efforts with third-party systems and platforms</li><li>Guide development teams on best practices and standards</li><li>Manage technical risks and provide mitigation strategies</li><li>Collaborate with stakeholders to translate business needs into technical solutions</li><li>Perfect understanding of Salesforce B2B commerce capabilities</li></ul>Requirements<ul><li>3+ years of experience as a Salesforce Commerce Cloud Architect</li><li>Strong technical knowledge of SFCC architecture, data models and APIs</li><li>Experience with B2B commerce implementations (B2C would be advantage)</li><li>Integration expertise with payment gateways, ERPs and other enterprise systems</li><li>Project management skills with the ability to lead technical workstreams</li><li>Excellent communication and stakeholder management abilities</li><li>English proficiency at B2+ level or higher</li><li>German language proficiency</li></ul>Nice to have<ul><li>Salesforce Commerce Cloud certification</li><li>Experience in pharmaceutical or regulated industries</li><li>Knowledge of agile development methodologies</li></ul>We offer/BenefitsFor your comfortable work:<ul><li>Remote and hybrid work opportunities</li><li>Option to work from our centrally located office in Athens</li><li>Corporate laptop provided</li><li>Private health insurance</li><li>Meal vouchers / restaurant tickets</li><li>My Benefit card (264€/year)</li><li>Monthly public transportation card</li></ul>For your growth:<ul><li>Global and diverse client portfolio, large-scale projects, and trendy technologies</li><li>Diverse multicultural, multi-functional, and multilingual work environment</li><li>Opportunity to contribute to internal and open-source products</li><li>Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey</li><li>Possibility to create a Personal Development Plan from the first day in the company</li><li>Numerous opportunities for self-development: hard &amp; soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries</li><li>Certification opportunities</li><li>Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities</li><li>Language courses</li></ul>

Salesforce Commerce Architect

The&nbsp;Operational&nbsp;Technology&nbsp;(OT)&nbsp;Specialist&nbsp;will&nbsp;support&nbsp;and&nbsp;enhance&nbsp;our&nbsp;manufacturing&nbsp;and&nbsp;production&nbsp;systems&nbsp;within&nbsp;a&nbsp;regulated&nbsp;pharmaceutical&nbsp;environment.&nbsp;&nbsp;The&nbsp;role&nbsp;will&nbsp;be&nbsp;responsible&nbsp;for&nbsp;managing&nbsp;and&nbsp;maintaining&nbsp;the&nbsp;hardware&nbsp;and&nbsp;software&nbsp;that&nbsp;controls&nbsp;industrial&nbsp;equipment&nbsp;and&nbsp;processes.&nbsp;Main&nbsp;Responsibilities<ul><li>Support&nbsp;and&nbsp;maintain&nbsp;industrial&nbsp;IT&nbsp;infrastructure&nbsp;including&nbsp;MES,&nbsp;HPLC&nbsp;and&nbsp;Serialization&nbsp;systems.</li><li>Collaborate&nbsp;with&nbsp;engineering&nbsp;and&nbsp;production&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;system&nbsp;reliability,&nbsp;data&nbsp;integrity,&nbsp;and&nbsp;compliance&nbsp;with&nbsp;GMP&nbsp;and&nbsp;GAMP&nbsp;guidelines.</li><li>Provide&nbsp;expert-level&nbsp;support&nbsp;for&nbsp;hardware&nbsp;and&nbsp;software&nbsp;issues&nbsp;related&nbsp;to&nbsp;industrial&nbsp;PCs,&nbsp;servers&nbsp;and&nbsp;specialized&nbsp;instrumentation</li><li>Participate&nbsp;in&nbsp;validation&nbsp;and&nbsp;qualification&nbsp;of&nbsp;computerized&nbsp;systems&nbsp;(CSV),&nbsp;including&nbsp;documentation&nbsp;and&nbsp;audit&nbsp;support.</li><li>Lead&nbsp;or&nbsp;support&nbsp;projects&nbsp;involving&nbsp;system&nbsp;upgrades,&nbsp;migrations,&nbsp;and&nbsp;new&nbsp;technology&nbsp;deployments.</li></ul>Key&nbsp;Requirements<ul><li>Bachelor’s&nbsp;degree&nbsp;in&nbsp;Computer&nbsp;Science,&nbsp;Information&nbsp;Technology,&nbsp;Automation&nbsp;Engineering,&nbsp;or&nbsp;related&nbsp;field.</li><li>Fluent&nbsp;English&nbsp;(written&nbsp;and&nbsp;verbal)</li><li>Strong&nbsp;organizational,&nbsp;analytical,&nbsp;and&nbsp;problem‑solving&nbsp;skills.</li><li>3+&nbsp;years&nbsp;of&nbsp;experience&nbsp;in&nbsp;industrial&nbsp;IT&nbsp;or&nbsp;automation&nbsp;within&nbsp;a&nbsp;regulated&nbsp;manufacturing&nbsp;environment&nbsp;(pharmaceutical&nbsp;preferred).</li><li>Military&nbsp;obligations&nbsp;fulfilled,&nbsp;where&nbsp;applicable</li></ul>Desirable&nbsp;Skills<ul><li>Knowledge&nbsp;of&nbsp;GMP,&nbsp;GAMP&nbsp;5&nbsp;and&nbsp;other&nbsp;regulatory&nbsp;requirements.</li><li>Knowledge&nbsp;of&nbsp;SCADA&nbsp;and&nbsp;PLC&nbsp;systems</li><li>Familiarity&nbsp;with&nbsp;IT/OT&nbsp;convergence,&nbsp;industrial&nbsp;networking,&nbsp;and&nbsp;cybersecurity.</li><li>Knowledge&nbsp;of&nbsp;Windows&nbsp;server&nbsp;environments,&nbsp;virtualization&nbsp;(VMware),&nbsp;and&nbsp;backup&nbsp;systems.</li><li>Knowledge&nbsp;of&nbsp;cloud-based&nbsp;solutions&nbsp;and&nbsp;IoT&nbsp;in&nbsp;manufacturing.</li><li>Excellent&nbsp;problem-solving,&nbsp;communication,&nbsp;and&nbsp;documentation&nbsp;skills.</li></ul>&nbsp;

OPERATIONAL TECHNOLOGY SPECIALIST

Ever wonder who keeps the digital world connected? The Network Engineer designs, builds, and maintains our IT and Datacenter infrastructure—making sure everything runs fast, smooth, and secure.&nbsp;Your day to day will include:<ul><li>Assessing business and system requirements and proposing resilient and secure networking solutions</li><li>Installing, configuring, and maintaining network infrastructure (load balancers, routers, switches, firewalls, IP voice) in line with IT security policies</li><li>Monitoring and optimizing network performance, troubleshooting issues, and managing upgrades, backups, and disaster recovery operations</li><li>Setting up and managing user and service accounts, granting access rights, and ensuring data protection and compliance</li><li>Cooperating with internal teams and vendors to implement approved network changes</li><li>Keeping up with technology trends and proposing improvements to enhance network operations</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc/MSc in IT, Networking &amp; Communication, or related field</li><li>3+ years of relevant experience in network engineering roles</li><li>Strong knowledge of network infrastructure, including design, configuration, troubleshooting, and maintenance of Cisco equipment and technologies</li><li>Hands-on experience with routing, switching, VPNs, wireless networks, QoS, network security, and Checkpoint firewalls</li><li>Familiarity with cloud networking (Azure a plus), Layer 7 protocols, and application load balancing for high availability</li><li>Solid understanding of IT security practices (firewalls, IDS/IPS, WAF, DDoS, malware protection) and HTTPS publishing via CDN</li><li>Scripting and Unix system administration skills, with ability to document and diagram network systems</li><li>Strong analytical thinking, problem-solving, and communication skills in both Greek and English</li><li>Self-starter with the ability to work independently and collaboratively across teams and stakeholders</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

Network Engineer (3614)

We are currently seeking Senior professionals with good analytical skills and a well-rounded personality to become part of our dynamic Cyber team. You will build your knowledge and experience working in a team of diverse and talented professionals who enjoy&nbsp;designing and implementing innovative cybersecurity and data protection strategies,&nbsp;for market leading clients in diverse industries (e.g., Financial Services, Energy, Telecommunications Media &amp; Technology, Life Sciences &amp; Healthcare etc.).<ul><li>You want to be involved in the&nbsp;definition of&nbsp;new and cutting-edge solutions&nbsp;to address cybersecurity challenges for the most relevant and prestigious clients across industry verticals.</li><li>You want to work with&nbsp;inspiring, ambitious, and supportive people&nbsp;with diverse geographical and academic backgrounds and extensive skills.</li><li>You are a&nbsp;cyber enthusiast and visionary&nbsp;and you think that it will shape our future.</li><li>You get excitement in&nbsp;managing clients shifting priorities&nbsp;and accomplish tasks in a&nbsp;challenging, fast-paced&nbsp;environment.</li><li>You like to&nbsp;nurture people&nbsp;and&nbsp;share your knowledge&nbsp;with others.</li></ul>&nbsp;Deloitte’s Cyber professionals help organizations focus on enterprise-level cyber risks through a strategic approach. Our services help clients reimagine cyber risk to uncover strategic opportunities aligned with their business priorities — to gain competitive advantage and become more trustworthy, resilient, and secure. We help clients conduct cyber assessments and benchmarking that set a foundation for training and reporting across the organization. And we help them identify potential insider threats and design programs to&nbsp;thwart it. Then we turn the lens toward helping clients modernize their core and traditional/ cloud infrastructures with next-generation security controls that help manage cyber risks and exposure.You will thrive in a global environment, developing and managing innovative strategic initiatives for customers and collaborating with colleagues belonging to different geographies and backgrounds.&nbsp;#YourRole<ul><li>Manage cybersecurity activities within wider projects, identifying, evaluating, and designing best-in-class security services from security operational, architectural, and engineering perspectives, demonstrating operational excellence, vision, and strategic thinking.</li><li>Responsible for service management of the team including overall use of resources and initiation of corrective action where required for the SOC team.</li><li>Responsible for the SOC team’s success in security incident monitoring, identification, assessment, quantification, reporting, communication, and mitigation efforts.</li><li>Participate in incident response (IR) efforts; detect, identify, respond, contain, and remediate information security incidents.</li><li>Provide tactical support as needed for major incidents impacting clients.</li><li>Ensure compliance to Service Level Agreements (SLAs), process adherence and process improvement to achieve operational objectives.</li><li>Coordination and collaboration with Deloitte’s EMEA Cyber Security Centre to support service delivery.</li><li>Execute complex project activities, coach and support less experienced team members, and coordinate part of the team while supporting your more senior colleagues in managing client relations and expectations to achieve common goals aligned with business objectives.</li><li>Manage own work against the project plan to ensure a superior client experience.</li><li>Engage with internal and external stakeholders to strengthen business relations and create business opportunities.</li><li>Receive training and attain certifications in the use of cutting-edge cybersecurity products and various cybersecurity topics.</li></ul>&nbsp;&nbsp;#WinningRequirements<ul><li>Bachelor and/or Master’s degree in Information Technology, Computer Science, Cyber Security or equivalent.</li><li>5 - 7 years of experience in a SOC (leading) position (e.g., SOC Manager, SOC team leader, Incident Respond leader, Security Architect, etc.), preferably in an MSSP or consulting company.</li><li>Working experience in security technologies such as: Security information and event management (SIEM), IDS/IPS, Data Loss Prevention (DLP), Proxy, Web Application Firewall (WAF), Endpoint detection and response (EDR), Anti-Virus, Sandboxing, network- and host- based firewalls, Threat Intelligence, Penetration Testing, etc.</li><li>Extensive knowledge of Advanced Persistent Threats (APT) tactics, techniques, and procedures.</li><li>Understanding of possible attack activities such as network probing/ scanning, DDOS, malicious code activity, etc.</li><li>Technical expertise in incident response planning, handling and management.</li><li>Relevant professional certifications, such as CISSP, CISM, GIAC certification, and MS Certification, will be considered a plus.</li><li>Demonstrate leadership and communication skills.</li><li>Proven ability to translate complex information sets into specific recommendations that can be actioned by customers to enhance their security posture.</li><li>Be an&nbsp;independent and collaborative&nbsp;person who cooperates in one or more project teams to deliver high-quality results.</li><li>Possess&nbsp;interpersonal skills&nbsp;and the ability to develop&nbsp;effective and lasting relationships&nbsp;with clients and colleagues.</li><li>Fluent knowledge of the English language.</li><li>Military obligations fulfilled where applicable.</li></ul>&nbsp;#ChooseDeloitteif:&nbsp;<ul><li>You want to work with inspiring, ambitious, and supportive people with diverse geographical and academic backgrounds and extensive skills.</li><li>You get excitement in managing clients shifting priorities and accomplish tasks in a challenging, fast-paced environment.</li><li>You like to nurture people and share your knowledge with others.</li></ul>&nbsp;#AboutDeloitte&nbsp;Our servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.&nbsp;Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.&nbsp;Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.&nbsp;Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged, and feel a sense of purpose and meaning in what they do each day.&nbsp;Sounds like the sort of role for you? Apply now.&nbsp;This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories serves four out of five Fortune Global 500ℜg; companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com.This communication contains general information only, and Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, is not, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte organization shall be responsible for any loss whatsoever sustained by any person who relies on this communication. Deloitte organization refers to Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities collectively.© 2024&nbsp;For more information contact Deloitte Central Mediterranean.

Cyber Security SOC Manager

As a Team Leader of our Application Support Team, you will oversee the smooth operation and ongoing improvement of software systems developed by OPAP's internal Software Development Team. You will be guiding a team that delivers expert technical support, resolves application issues promptly, and collaborates with stakeholders to enhance user satisfaction and system reliability.&nbsp;Your day to day will include:<ul><li>Leading and mentoring the application support team by supervising performance, fostering collaboration, and promoting creative thinking to enhance capabilities and achieve goals</li><li>Managing and prioritizing incidents, service requests, and problem tickets, ensuring timely resolution and adherence to SLAs</li><li>Performing root cause analysis (RCA) and coordinating permanent fixes for recurring application issues</li><li>Overseeing application monitoring and alerting systems, ensuring proactive identification and resolution of issues</li><li>Collaborating with DevOps and infrastructure teams to support CI/CD pipelines, deployments, and environment stability</li><li>Maintaining and enhancing automation scripts and tools for monitoring, reporting, and routine support tasks</li><li>Ensuring application logs, performance metrics, and telemetry data are effectively used for diagnostics and optimization</li><li>Coordinating application upgrades, patches, and configuration changes, ensuring minimal disruption to users</li><li>Managing access controls, security configurations, and compliance requirements for supported applications</li><li>Documenting technical procedures, troubleshooting guides, and known issues to build a robust knowledge base</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Engineering / Science, Information Systems Management or relevant field. MSc in relevant topic is desirable</li><li>At least 5 years of relevant experience in the development, monitoring and/or support of enterprise SW applications</li><li>At least 2 years of experience in leading a development or application support team</li><li>Experience in industry-standard development frameworks and tools such as Spring, Spring Boot, JPA, Junit, JavaEE/JakartaEE, Docker, Kubernetes, Wildfly, Redis, RabbitMQ.</li><li>Experience in industry-standard relational and non-relational database systems such as MySQL, Postgres, Oracle, MongoDb</li><li>Experience in configuration management tools (puppet/ansible)</li><li>Experience in monitoring tools (Grafana, Kibana) and alerting tools (ElastAlert, Nagios)</li><li>Experience in version control tools like Git, Subversion</li><li>Familiar with Continuous Integration, Continuous Delivery and Agile practices</li><li>Solid understanding of fundamental design principles behind a scalable application</li><li>Familiarity with Linux systems</li><li>Experience in cloud environments such as Azure, AWS will be considered a plus</li><li>Ability to multi-task and rapidly switch context</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;Does this sound like you? If yes, we would love to meet you!

Application Support Team Leader (3634)

Tεχνική υποστήριξη 1ου επιπέδου σε αιτήματα και υπηρεσίες που σχετίζονται&nbsp; με το Δίκτυο και το Data Center &nbsp;πελατώνΑναλυτική περιγραφή καθηκόντων:<ul><li>Λήψη και διαχείριση αιτημάτων, μέσω ticketing system</li><li>Προώθηση ανεπίλυτων προβλημάτων</li><li>Επικοινωνία με τους πελάτες μέχρι την διευθέτηση &nbsp;του αίτηματος</li><li>Συντονισμός αντιμετώπισης αιτημάτων με ομάδες άλλων τεχνολογικών τομέων</li><li>Συνεργασία με ομάδες μηχανικών πεδίου</li><li>Καταγραφή/Αποτύπωση αλλαγών και συγγραφή διαδικασιών</li><li>Διασφάλιση συμμόρφωσης με το SLA τεχνικής υποστήριξης αιτημάτων πελατών</li><li>Παροχή managed services, πρόσβαση και διαχείριση συστημάτων πελατών</li><li>Έκδοση Αναφορών (Reporting)</li></ul>Απαραίτητα Προσόντα:<ul><li>Πτυχίο ΤΕΙ/ΑΕΙ (ή ανάλογο του εξωτερικού) στο κλάδο Πληροφορικής / Τηλεπικοινωνιών</li><li>Διαπιστωμένη εμπειρία 2 ετών σε αντίστοιχη θέση</li><li>Εμπειρία σε Δίκτυα IP</li><li>Άριστη γνώση MS Office</li><li>Άριστη γνώση Αγγλικών (γραπτά και προφορικά)</li><li>Ικανότητα εργασίας σε βάρδιες και Stand-By</li></ul>Επιθυμητά Προσόντα:<ul><li>Πιστοποίηση CCNA Routing &amp; Switching</li></ul>Προσωπικά χαρακτηριστικά:<ul><li>Άριστες επικοινωνιακές δεξιότητες</li><li>Ανεπτυγμένη ικανότητα εξυπηρέτησης πελατών</li><li>Διάθεση για απόκτηση και μετάδοση γνώσεων</li><li>Ικανότητα διάγνωσης, ανάλυσης και επίλυσης προβλημάτων</li><li>Μεθοδικότητα και συνέπεια</li><li>Ομαδικότητα και συνεργασία</li><li>Δυνατότητα λήψης αποφάσεων</li></ul>Η εταιρία προσφέρει:<ul><li>Άριστο εργασιακό περιβάλλον</li><li>Προοπτικές εξέλιξης</li><li>Συνεχή εκπαίδευση</li><li>Πρόγραμμα ομαδικής ασφάλισης</li></ul>

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