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Order Delivery:&nbsp;Deliver food and beverage orders to guests' rooms promptly, accurately, and with exceptional presentation, following the established service sequence.Guest Service:&nbsp;Greet guests warmly and professionally, ensuring a seamless and personalized service experience from delivery to setup. Anticipate guest needs and handle special requests courteously.Setup &amp; Presentation:&nbsp;Professionally set up orders in the guests' rooms, ensuring tables, trays, and equipment are arranged for maximum comfort and aesthetic appeal.Coordination:&nbsp;Process orders&nbsp;accurately, maintain clear communication with the kitchen and the rest of the team.Cleanliness &amp; Efficiency:&nbsp;Collect trays and trolleys from guest rooms and corridors in a timely and discreet manner. Maintain the room service station, equipment, and trolleys in impeccable condition, adhering to the highest standards of hygiene and organization.Qualifications &amp; ExperienceProven experience in a food &amp; beverage service role, preferably within a luxury hotel environment.Fluency in English, with an additional language being a plus.Excellent communication and interpersonal skills, with a genuine passion for guest satisfaction.Ability to work efficiently under pressure in a fast-paced environment while maintaining attention to detail.Basic knowledge of food handling and safety standards is essential.Valid European or international driving license (required).What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Room Service Attendant

Ο Όμιλος Xenios Gate επιθυμεί να προσλάβει για την σεζόν 2025Barista με αρμοδιότητα παραγωγή καφέδων και ροφημάτων (ref. BAR01)Bartender με αρμοδιότητα παραγωγής Cocktail και ποτών (ref. BAR02)Απαραίτητα προσόντα:• Προϋπηρεσία σε ανάλογη θέση(επιθυμητή).• Να έχει άριστες γνώσεις καφέ, ποτού και Cocktail.• Εξοικείωση με την χρήση PDA ( ηλεκτρονική παραγγελιοληψίας)• Καλή γνώση της Αγγλικής γλώσσας• Δεύτερη ξένη γλώσσα (θα εκτιμηθεί)• Σεμινάρια πάνω στο αντικείμενο (θα εκτιμηθεί)• Απόφοιτος Τουριστικής Σχολής (θα εκτιμηθεί)Δεξιότητες και Ικανότητες:• Ευγένεια και φιλική διάθεση• Προσανατολισμός στην εξυπηρέτηση του πελάτη• Ικανότητα εργασίας υπό πίεση• Συνέπεια και επαγγελματισμός• Επικοινωνιακές δεξιότητεςΟ Όμιλος προσφέρει:• Ελκυστικό πακέτο αποδοχών• Ευχάριστο περιβάλλον εργασίας• Δυνατότητα παραχώρησης στέγης• Διατροφή• Δυνατότητα επαγγελματικής ανάπτυξηςΠαρακαλούμε να αποστείλετε τα βιογραφικά σας στο hr@xeniosgate.gr

Bartender

The candidate will create classic and innovative drinks according to guests' needs &amp; provide them the best drinking experience. - Prepare alcohol and non-alcohol beverages&nbsp;and drinks for bar patrons- Interact with customers, take orders&nbsp;and serve snacks and drinks- Assess customers' needs and preferences&nbsp;and make recommendations- Restock and replenish bar inventory and supplies&nbsp;and keep the bar organizedand clean- Stay guest focused and nurture an excellent&nbsp;guest experience- Comply with all food and beverage regulations - Resume and proven working experience as a bartender- Knowledge of in mixing, garnishing and serving drinks- Computer literacy- Knowledge of English and a second language is a plus- Positive attitude and excellent communication skills - Compensation includes salary and tips- Professional working environment- Continuing education and training

BARTENDER 

Απαραίτητα προσόντα:<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ/ΙΕΚ επιθυμητό αλλά όχι απαραίτητο</li><li>Επιθυμητή εμπειρία στον χώρο της υγείας</li><li>Βασική γνώση Η/Υ</li><li>Ομαδικό πνεύμα, αξιοπιστία, υπευθυνότητα</li></ul>Παρέχονται:&nbsp;συνεχής εκπαίδευση και δυνατότητες εξέλιξης σε ένα υψηλού επιπέδου περιβάλλον εργασίας.

Τηλεφωνικό Κέντρο / Τμήμα Ραντεβού

Η Autohellas Hertz είναι η μεγαλύτερη εταιρεία στο χώρο της ενοικίασης αυτοκινήτου στην Ελλάδα με παρουσία σε όλα τα αεροδρόμια και τις μεγαλύτερες πόλεις της χώρας.Η Autohellas Hertz αναζητά Parking Representative&nbsp;για το Parking&nbsp;της&nbsp;στο&nbsp;Διεθνή Αερολιμένα Αθηνών!Ως νέο μέλος της ομάδας μας θα είστε υπεύθυνος/η για:<ul><li>Να διαχειρίζεστε την παράδοση και παραλαβή των αυτοκινήτων</li><li>Να καλωσορίζετε κάθε πελάτη με χαμόγελο και σεβασμό</li><li>Να διασφαλίζετε ότι ο πελάτης θα παραλάβει ένα εμφανισιακά άψογο αυτοκίνητο</li><li>Να επιδεικνύετε στον πελάτη τις βασικές λειτουργίες και τον εξοπλισμό ενοικιαζόμενου αυτοκινήτου</li><li>Να επιλύετε απορίες των πελατών</li><li>Να ελέγχετε με προσοχή για τυχόν ζημιές όλα τα αυτοκίνητα που επιστρέφουν από ενοικίαση</li></ul>Το μόνο που θα χρειαστείτε είναι:<ul><li>Καλή διάθεση</li><li>Πελατοκεντρική αντίληψη</li><li>Άδεια οδήγησης Β’ κατηγορίας με εμπειρία στην οδήγηση</li><li>Ικανότητα εργασίας με ευέλικτα ωράρια</li><li>Πολύ καλή γνώση αγγλικών</li></ul>Η εταιρεία σας προσφέρει:<ul><li>Ανταγωνιστικό πακέτο αποδοχών</li><li>Δυναμικό &amp; σύγχρονο περιβάλλον εργασίας</li><li>Ευκαιρίες επαγγελματικής εξέλιξης σε ένα κορυφαίο Όμιλο επιχειρήσεων</li></ul>

Parking Representative - Διεθνής Αερολιμένας Αθηνών

What we basically need from you:<ul><li>Proven Experience at similar position.</li><li>Proven knowledge in handling queries &amp; requests.</li><li>Internet &amp; Social Media skills.</li><li>Skills in conducting technical duties, i.e. Shift change, check in – out procedure, billing procedure, tasks delegation, reporting, revenue &amp; cost control.</li><li>Perfect command of English Language.</li><li>Efficiency &amp; effectiveness in all aspects both quantity and quality oriented.</li><li>Focusing on guests’ needs and demands.</li><li>Team spirit &amp; Team player.</li></ul>What we offer to you:<ul><li>Modern &amp; Professional working environment.</li><li>Earnings package after agreement.</li><li>Benefits &amp; Bonus.</li><li>Accommodation &amp; meals.</li><li>Window of moving up opportunity.</li></ul>

FRONT OFFICE SHIFT SUPERVISOR

We're currently looking for full-time Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

Support Associate

We're currently looking forfull-timeSupport Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>

ROLE OVERVIEW<ul><li>Part of our Hotel Administration team on our Ocean vessels, the Explorers Staff provide guests with a friendly, personalized front-desk service to ensure guest satisfaction and promotes, sells and dispatches shore excursions offered at various ports of call.</li><li>The Explorers Staff reports to Senior Receptionist, Guest Services Manager, Shore Excursions Manager and Associate General Manager.</li></ul>&nbsp;WHAT YOU WILL DO ON BOARD<ul><li>Ensure that guest concerns received at the Explorers Desk are settled according to Viking’s STAR Service Standards; receive and inventory lost and found items according to company policies and procedures; prepare the berthing list, guest list, cocktail invitations, gift orders and special orders from the ship’s management to guests.</li><li>Process all guests at embarkation/registration according to the Viking’s relevant Standard Operating Procedures. This includes check-in, collecting passports and other documents.</li><li>Maintain a working cash float, collect payments, and register credit cards, for processing.</li><li>Assist with tour dispatch and execution; regularly escort guests on shore excursions to monitor the quality of tours and to ensure that a high standard of product and port knowledge is maintained.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and all shipboard activities.</li><li>Follow up with guest’s concerns involving the hotel department in order to reach guest satisfaction. Register all guest interaction in feedback log tool. Ensure that guest concerns received at the Explorers Desk are settled accordingly.</li><li>Undertake concierge duties such as booking restaurants and other activities onboard and ashore.</li></ul> WHY JOIN VIKING?&nbsp;Elevate Your Career&nbsp;Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:&nbsp;<ul><li>Paid training program in skills and approach to premium hospitality services&nbsp;</li><li>On-the-job coaching to help you advance rapidly&nbsp;&nbsp;</li><li>A lifelong network of hospitality professionals from many different countries&nbsp;</li><li>Internal transfer opportunities to River, Ocean and Expedition ships&nbsp;</li><li>&nbsp;</li></ul>On board our ship&nbsp;<ul><li>Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members&nbsp;</li><li>Crew cabins with only 2 berths (you will have one roommate).&nbsp;</li><li>Travel to/from the ship provided by Viking&nbsp;</li><li>Crew-only deck, dedicated recreational spaces and activities&nbsp;</li><li>Access to use the guest fitness center during certain hours&nbsp;</li><li>&nbsp;</li></ul>Employee benefits&nbsp;<ul><li>Referral program&nbsp;</li><li>Loyalty bonuses&nbsp;</li><li>Tax-free salary</li><li>&nbsp;</li></ul>ABOUT YOU<ul><li>A required minimum of one year’s experience in a front of house role at a premium brand hotel or resort.</li><li>Shipboard experience is preferred.</li><li>Fluent in Japanese and English - must be able to address any kind of information in an adequate manner with excellent oral and written Japanese and English communication skills – the ability to speak an additional language is an advantage.</li><li>Guest-focused, service-oriented, positive personality, flexible, stress resistant, committed team player and exceptional work ethic is required; must demonstrate the ability to work independently.</li><li>Ability to handle difficult guests and/or situations with grace, professionalism and rational thinking and the ability to present adequate solutions.</li><li>Strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems; must demonstrate excellent management and organizational skills; experience in cash handling and foreign currency exchange is required.</li></ul>

JAPAN - Japanese Speaking Explorer Staff

PURPOSE OF POSITION<ul><li>The Café Attendant ensures efficient&nbsp;food and beverage (F&amp;B) operations, supports the Galley Operation, following all applicable company standards, and maintains high production, productivity, quality, and guest-service standards in accordance with Viking’s STAR Service Standards.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction.</li></ul> YOUR RESPONSIBILITIES<ul><li>Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare &amp; maintain or replenish condiments, as directed.</li><li>Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed.</li><li>Provide the Waiter and Assistant Waiter with support.</li><li>Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies.</li><li>Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards.</li><li>Prepare and perform F&amp;B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean &amp; polish equipment, glassware and flatware.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guest and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Restaurant Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Take ownership of the assigned areas of responsibilities in any F&amp;B outlet, according to direction from the relevant Supervisors.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of six months’ experience as a Buffet Steward or similar position; or a hospitality degree with at least four months of on-the-job training, within a premium brand hospitality environment</li><li>Must demonstrate the ability to work independently; shipboard experience is an advantage.</li><li>Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to&nbsp;carry heavy items and stand, kneel, and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li></ul>&nbsp;Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Café AttendantSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Restaurant Manager, Head Waiter, Restaurant SupervisorGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;N/AReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;Hotel General Manager, Executive Chef, Restaurant Manager, Head Waiter, Restaurant Supervisor APPLICATION AND JOB RELEVANT INFORMATIONOur roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times.&nbsp;Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company. After submitting your CV, we might ask you to introduce yourself with a personal video recording. We always encourage our candidates to take this step to add their personality to any written application. Please note, however, that this step is optional and not a mandatory part of the recruiting process. For further information, please refer to our Recruitment Guidelines. DISCLAIMERAs part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page.

JAPAN - Japanese Speaking Café Attendant

PURPOSE OF POSITION<ul><li>The Bartender supports the Beverage Manager to ensure the efficient operations of all bar lounges, bars, restaurants, special events and all Guest areas, where beverage service activities take place.</li><li>It is your responsibility to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company.</li></ul> YOUR RESPONSIBILITIES<ul><li>Assist in the set-up and execution of F&amp;B related ship functions and special events.</li><li>Tally all sales transactions and correctly follow accounting procedures; correctly tally bar revenue.</li><li>Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times.</li><li>Prepare and serve drinks, in accordance with company standards and ensure that correct recipes are followed.</li><li>Ensure cost control and adhere to set budgets; conduct stock takes and inventory, according to company procedures; ensure the correct storage of stock and establish par levels.</li><li>Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).</li><li>Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices.</li><li>Prepare and operate F&amp;B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&amp;B activities are prepared and executed, according to company standards.</li><li>Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use.</li><li>Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.</li><li>Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in loadings, as required by Supervisors.</li><li>Participate in “The Daily Reunion” every day to understand your team’s operational needs and to ensure consistent adherence to Viking’s STAR Service Standards.</li><li>Provide the highest level of comfort and sales-oriented service to Guests and consistently maintain an impeccable standard of cleanliness and hygiene in assigned areas, as per Viking’s STAR Service Standards and all Public Health Policies; proactively prepare service according to Guest flow, embarkation &amp; disembarkation, sea day activities &amp; other activities.</li><li>Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries.</li><li>Uphold impeccable grooming standards at all times by complying with Viking’s Image and Uniform Standards.</li><li>Ensure that company property is appropriately secured and protected, especially during rough weather conditions, in order to prevent unnecessary loss or damage.</li><li>Demonstrates outstanding flexibility: able to work at different times of the day, under pressure and reflect a positive can-do attitude and the best image of Viking at all times.</li><li>Become knowledgeable about itinerary-related ports of call, shore excursions and shipboard activities such as events, entertainment and programs.</li><li>Have strong motivation to achieve the company goals and objectives (quality and financial) for the Bar Department.</li><li>Have full knowledge about safety &amp; security procedures and can operate in line with all Public</li><li>Health, Environmental and Safety &amp; Security Policies; participate in all training concerning onboard training, safety &amp; security, fire prevention, evacuation exercises as required by the company.</li><li>Assist in other departments and/or perform additional duties, upon instruction from supervisors.</li></ul>This document describes the primary activities, duties and responsibilities of this position. Your manager or supervisor may assign additional duties and responsibilities to you. YOUR PROFILE<ul><li>A required minimum of 2 years’ experience as a Bartender or similar position, within premium brand hospitality and/or bar environment; must have impeccable beverage knowledge (wines, spirits, cocktails, etc.); must demonstrate the ability to work independently.</li><li>Shipboard experience in the position is required.</li><li>Must be a minimum age of twenty-one (21) years old; physically&nbsp;fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time.</li><li>Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Bar Team and Guests.</li><li>Must be flexible, stress resistant, and a committed team player with an exceptional work ethic.</li><li>Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of all Public Health Policies are required.</li></ul> GUIDELINES AND REGULATIONS<ul><li>Implement Standard Operating Procedures &amp; STAR Service Standards within the department.</li><li>Ensure appropriate appearance and clothing according to the updated Grooming Standards.</li><li>The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.</li><li>&nbsp;</li></ul>Position:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BartenderSupervisor:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, SommelierGives instructions to:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bar Waiter, Resort Deck Attendant, Bar UtilityReceives instructions from:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Beverage Manager, Restaurant Manager, Sommelier, Hotel General Manager

JAPAN - Japanese Speaking Bartender

Για τη θέση του Guest Relations Officer αναζητούμε έναν ενθουσιώδη επαγγελματίαμε άριστες επικοινωνιακές δεξιότητες και φιλική παρουσία, που θα φροντίζει για την άριστη εμπειρία των επισκεπτών μας. Οι βασικές αρμοδιότητες περιλαμβάνουν την ενημέρωση των πελατών για τις δραστηριότητες και τις υπηρεσίες του ξενοδοχείου,την αντιμετώπιση παραπόνων και την ομαλή συνεργασία με το προσωπικό τηςυποδοχής. Προφιλ Υποψηφιου:Πτυχίο Τουριστικής ΣχολήςΆριστη γνώση ΑγγλικώνΕυχάριστη και επικοινωνιακή προσωπικότητα.Επιθυμητή η προϋπηρεσία σε ανάλογη θέσηΕπιθυμητή η γνώση δεύτερης γλώσσαςΠαροχες:Παροχή διαμονής (για άτομα εκτός περιοχής) σε δίκλινα δωμάτια με ιδιωτικόμπάνιο, mini-ψυγείο, A/C και τηλεόραση.Πλήρης διατροφή.Δωρεάν Wi-Fi.Εκπτώσεις σε υπηρεσίες του ομίλου μας.Πρόσβαση σε πλυντήρια και στεγνωτήρια.Δυνατότητα χρήσης του γυμναστηρίου σε καθορισμένες ώρες.Σεμινάρια , εκπαίδευση.Ευκαιρίες προσωπικής και επαγγελματικής ανάπτυξης.Εργασία σε ένα άριστο και επαγγελματικό περιβάλλον

Guest Relations Officer

Ο Όμιλος Xenios Gate επιθυμεί να προσλάβει για την σεζόν 2025Σερβιτόρο/α για το τμήμα της Παραλίας (κωδικός BEACH01)Απαραίτητα προσόντα:• Καλή γνώση της Αγγλικής γλώσσας• Εξοικείωση με την χρήση PDA ( ηλεκτρονική παραγγελιοληψίας)• Απόφοιτος Τουριστικής Σχολής (θα εκτιμηθεί)• Δεύτερη ξένη γλώσσα (θα εκτιμηθεί)Δεξιότητες και Ικανότητες:• Ευγένεια και φιλική διάθεση• Προσανατολισμός στην εξυπηρέτηση του πελάτη• Αντιληπτική ικανότητα• Ικανότητα εργασίας υπό πίεση• Συνέπεια και επαγγελματισμός• Επικοινωνιακές δεξιότητεςΟ Όμιλος προσφέρει:• Ελκυστικό πακέτο αποδοχών• Ευχάριστο περιβάλλον εργασίας• Δυνατότητα παραχώρησης στέγης• Διατροφή• Δυνατότητα επαγγελματικής ανάπτυξηςΠαρακαλώ αποστείλετε τα βιογραφικά σας στο hr@xeniosgate.gr

Σερβιτόρος/α για το τμήμα της Παραλίας

Ο Όμιλος Xenios Gate επιθυμεί να προσλάβει για την σεζόν 2025Σερβιτόρο/α για το τμήμα του Μπαρ (κωδικός SERBAR01)Απαραίτητα προσόντα:• Καλή γνώση της Αγγλικής γλώσσας• Εξοικείωση με την χρήση PDA ( ηλεκτρονική παραγγελιοληψίας)• Απόφοιτος Τουριστικής Σχολής (θα εκτιμηθεί)• Δεύτερη ξένη γλώσσα (θα εκτιμηθεί)Δεξιότητες και Ικανότητες:• Ευγένεια και φιλική διάθεση• Προσανατολισμός στην εξυπηρέτηση του πελάτη• Αντιληπτική ικανότητα• Ικανότητα εργασίας υπό πίεση• Συνέπεια και επαγγελματισμός• Επικοινωνιακές δεξιότητεςΟ Όμιλος προσφέρει:• Ελκυστικό πακέτο αποδοχών• Ευχάριστο περιβάλλον εργασίας• Δυνατότητα παραχώρησης στέγης• Διατροφή• Δυνατότητα επαγγελματικής ανάπτυξηςΠαρακαλώ αποστείλετε τα βιογραφικά σας στο hr@xeniosgate.gr

Σερβιτόρος/α για Μπαρ

We are seeking a skilled and detail-oriented&nbsp;ServiceNow Developer&nbsp;to join our IT Service Management team. You will be responsible for the design, development, configuration, and customization of the ServiceNow platform to support business requirements and digital transformation initiatives. The ideal candidate will have hands-on experience with various ServiceNow modules and a solid understanding of ITIL processes.Key Responsibilities:<ul><li>Design, develop, and implement ServiceNow applications and integrations.</li><li>Customize ServiceNow applications and facilitate the rollout of new applications and modules.</li><li>Work with stakeholders to gather requirements and translate them into technical solutions.</li><li>Create and maintain technical documentation, including design specifications, test plans, and user manuals.</li><li>Collaborate with cross-functional teams to ensure platform scalability and performance.</li><li>Perform regular system maintenance, updates, and patches.</li><li>Develop workflows, business rules, client scripts, UI policies, and other ServiceNow components.</li><li>Integrate ServiceNow with other systems via REST/SOAP APIs.</li><li>Troubleshoot and resolve issues related to the ServiceNow platform.</li></ul>Required Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Technology, or related field.</li><li>2–5+ years of hands-on experience with ServiceNow development.</li><li>Strong understanding of ServiceNow modules: Incident, Problem, Change, CMDB, Service Catalog, and Knowledge Management.</li><li>Experience with scripting languages such as JavaScript and Glide.</li><li>Familiarity with ITIL best practices.</li><li>Experience with ServiceNow integrations (REST, SOAP, MID Server).</li><li>ServiceNow Certified System Administrator (CSA) or higher certification (preferred).</li></ul>Preferred Qualifications:<ul><li>Experience with Scoped Applications and Flow Designer.</li><li>Knowledge of Agile/Scrum methodologies.</li><li>Experience with Performance Analytics, Virtual Agent, or HRSD is a plus.</li><li>ServiceNow Developer or Implementation Specialist certifications.</li></ul>Soft Skills:<ul><li>Excellent problem-solving and analytical skills.</li><li>Strong verbal and written communication.</li><li>Ability to work independently and in a team-oriented, collaborative environment.</li><li>Detail-oriented with a focus on delivering high-quality work.</li></ul>

SERVICE NOW CONSULTANT

Are you an engineering student right before obtaining your degree? If you are excited to see how it would be to work in a multinational&nbsp;company and a service department,&nbsp;you are more than welcome to join our team!During this internship, you will have the opportunity to gain&nbsp;basic insight on ABB’s way of working and technical&nbsp;expertise.&nbsp;You will&nbsp;showcase&nbsp;your&nbsp;educational background&nbsp;by supporting ABB’s operations and enhancing personal education &amp; employment opportunities. The work model for the role is: #LI-onsite This role is contributing to the Motion Business Area (Services) in Thermi.&nbsp; You will be mainly involved&nbsp;in:&nbsp;<ul><li>Supporting Electrical Measurements &amp; Inspection process performed by our team</li><li>Understanding how drives operate and how a technical support department functions</li><li>Workshop repairs / Receipt and registration of materials from customers for repair - Initial condition assessment - Fault investigation - Troubleshooting - Preparation documentation for return to the customer</li><li>Seeking feedback and guidance from manager and team members to improve performance and soft skills&nbsp;</li><li>Learning about our products through technical specifications and relevant material/documentation</li></ul>Our team dynamics You will join an energetic and high performing team, engineering internships may be a bit short in terms of duration but we will try to make the best of it. Qualifications for the role<ul><li>Undergraduate Engineer via University Internship Programs &nbsp;</li><li>Ability to demonstrate your university knowledge</li><li>You are at ease communicating in Greek &amp; English language &nbsp;</li><li>MS Office knowledge and other digital skills will be considered a plus &nbsp;</li><li>Responsible and team oriented &nbsp;</li><li>Learning enthusiasm and positivity&nbsp;</li><li>Interest in motion products, organizing and technology</li></ul>

University Internship Motion Service

Τεχνικός Συντήρησης ΑνελκυστήρωνΚαθήκοντα<ul><li>Τακτική συντήρηση των Ανελκυστήρων .</li><li>Αποκατάσταση βλαβών στους ανελκυστήρες και μικροεπισκευές</li></ul>Απαραίτητα προσόντα:<ul><li>Απόφοιτος Τεχνικής Σχολής /Άδεια Τεχνίτη Ηλεκτρολόγου Δ’ Ειδικότητας</li><li>Προϋπηρεσία σε ανάλογη θέση</li><li>Πολύ καλή θεωρητική και πρακτική κατάρτιση</li></ul>Προσφέρονται:<ul><li>Πολύ καλό περιβάλλον Εργασίας</li><li>Δυνατότητες Επαγγελματικής Εξέλιξης</li></ul> If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.&nbsp;Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.&nbsp;&nbsp;You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.&nbsp;&nbsp;When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. &nbsp;We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.&nbsp;&nbsp;&nbsp;

Service Technician 20152546

We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

Our Support Team is the glue that holds together the Wolt marketplace and ensures that poor experiences are turned into good ones, so that we can deliver industry leading customer experiences. We ensure that the operations between customers, restaurant partners and courier partners all run smoothly. As Support Team Lead you will manage a team of local Support Associates, develop the structures and processes required for the team to perform well, develop a culture where people thrive under pressure and inspire the highest-quality standard of service for our customers and partners.&nbsp;You will lead a team of 20-25 people, working closely with fellow team leads and cross-functional partners, and report directly to the Support Manager.Core responsibilities<ul><li>People management: You will lead and develop a team of 20-25 people and ensure they are competent, motivated, engaged and satisfied in their roles. You will also make sure the team has fun and enjoys coming to work. You will be a contact point between the global and local organisation and will continuously identify and implement best practices to ensure the team is always performing to the highest standards. You will also support succession planning and proactively help individuals develop and grow into more senior roles.&nbsp;</li><li>Recruiting, mentoring and managing: You will find the best talent with the right attitude while creating an environment where the team can develop through encouragement and empowerment. You will be providing performance feedback and making sure your team meets KPIs.&nbsp;</li><li>Leading by example and setting the standard: At Wolt, our Support Team knows that customer interactions serve a larger purpose than simply fixing problems. You will lead by example and raise the bar of the service we provide. You set targets for yourself and your team and walk the extra mile to beat new records as a company.&nbsp;</li><li>Leading operations: You’re an operative leader that creates structure and sets the direction for the team. You develop clear guidelines and rules so that the team can handle a high volume of interactions daily and under pressure. You ensure that the team has the training they need to work both independently and collaboratively and can make good decisions live.&nbsp;</li><li>Strategizing and collaborating: You will develop strategies to improve customer service experience and satisfaction while creating engaged customers. Knowing the inner mechanics of our customer service systems, you will collaborate closely with our other teams to meet the needs of our customers and partners. You will also work closely with the other team leads locally and globally to ensure we work seamlessly at scale.&nbsp;&nbsp;</li><li>Relating and communicating: You will identify the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us.</li><li>Analysing and optimising: You will look for patterns in incoming requests, translating it to actions and improvements, and communicating it to external partners and internal stakeholders.&nbsp;</li><li>Getting stuff done: We operate in a live environment, and you will have to make decisions quickly and on the fly, and operate well under pressure. You will need to be able to dive into the details to solve problems in the moment, while also being able to pull back and focus on the bigger picture.&nbsp;&nbsp;</li></ul>Measurement of success&nbsp;KPIs evolve over time as we grow and develop as an organisation and as you grow in your role.&nbsp;<ul><li>Team member KPIs - your primary role is to lead and develop your team, and you will shine through their performance</li><li>Engagement scores&nbsp;</li><li>Team member feedback</li><li>Adherence to all internal policies for you and your team</li><li>Ensuring adherence to scheduled shifts and monitoring all related shrinkage</li><li>Contribute to meeting QoS budgets (staff costs and net refunds)&nbsp;</li><li>Contribute to meeting all Support KPIs (e.g. CSAT, TTC, HT etc)&nbsp;</li><li>Project completion - much of the success of this role comes from continuously improving Support and our team’s performance, and we will often have have tasks and projects that will have their individual measures of success.</li></ul>Key skills and qualities<ul><li>You have already led a customer-facing team and you're excited to join our award-winning Support team.</li><li>You enjoy leading and growing a team, and do your best to make sure your team always understands the importance of their role and the purpose of providing the best possible service.</li><li>You are able to think on your feet, and multi-tasking is your second nature.</li><li>You have a large capacity for work and enjoy working under pressure.&nbsp;</li><li>You’re tech-savvy and enjoy learning and teaching others how to use our&nbsp; Support tools.</li><li>You are able to translate data into actions and make the rest of the core team understand how Support is progressing according to the KPI’s.</li><li>You have a can-do attitude and you are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>You are an excellent communicator and fluidly and fluently communicate internally and externally and adjust your tone to your audience, in spoken and written Greek and English.</li><li>You are customer obsessed and enjoy providing customers with an out of this world and memorable experience, every time. It’s more than just simply fixing problems.</li><li>You are team oriented and enjoy working collaboratively with a diverse team.&nbsp;</li><li>Ability to work in a flexible manner, including occasionally evenings or weekends.</li></ul>

Support Team Lead

Key Responsibilities:<ul><li>On board repairs/maintenance tasks on Two Stroke Marine Engines (ME-B/C, MC, MC-C) and their sub-systems.</li><li>Troubleshooting and root cause investigation on basic Hydraulic/electronic/mechanical failures of Two stroke Engines.</li><li>Conferring with customers, engineers, and others to discuss existing or potential engineering products or projects.</li><li>Ensuring that works and operations comply with maker’s recommendations and safety regulations.</li><li>Working on complex diesel engine repair and maintenance projects in cooperation with a multilingual and multicultural team.</li><li>Ensuring compliance with specifications, codes, and customer requirements by coordinating maintenance activities, reporting, and providing both remote and on-site technical support.</li><li>&nbsp;Preparation of spare parts list proposals tailored to each project.</li><li>Composition of comprehensive Service Reports about the project, with conclusion and recommendations.</li></ul>Qualifications:<ul><li>Bachelor’s or equivalent degree in marine/mechanical/nautical engineering from an accredited school.</li><li>Experience in using or a desire to learn ME-B/C Engine control system.</li><li>Hands on experience on internal combustion engines repairs.</li><li>Ability to solve basic mechanical/hydraulic/electronic issues.</li><li>Strong analytical skills.</li><li>Ability to communicate well with other members of the development team.</li><li>Excellent manual dexterity.</li><li>A desire to continually upgrade technical knowledge.</li><li>Flexibility &amp; Adaptability</li><li>Responsible &amp; kind person with team spirit.</li><li>Fulfilled military obligation services if required.</li></ul>What We Offer:<ul><li>Pleasant working environment.</li><li>Competitive salary &amp; benefits package (bonus, team building activities, private health insurance training seminars etc).</li><li>Collaborative and inclusive work culture.</li><li>Career development and growth opportunities.</li></ul>Please forward your CV and cover letter to: career@cmagreece.com

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