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As a Retail Banking Associate, you will join our Branch Network through our Retail Acceleration Program — a structured entry pathway designed to support your professional growth and long-term career development in retail banking.&nbsp;Your Development Journey&nbsp;<ul><li>Through your daily presence in the branch, hands-on learning, and continuous exposure to real Customer interactions, you will gradually build the skills, knowledge, and earn professional certifications required to thrive in the fascinating world of retail banking. The program includes structured onboarding and on-the-job learning.&nbsp;&nbsp;</li><li>Continuous development through targeted training and coaching.</li><li>The opportunity to obtain required banking certifications.</li><li>In-depth expertise through holistic exposure to core retail banking products, services, and customer segments.</li></ul>&nbsp;&nbsp;Your Key Responsibilities&nbsp;<ul><li>Serve new and existing Customers, ensuring a consistently high-quality customer experience.</li><li>Identify Customer needs and provide tailored banking products and services aligned with their profile.</li><li>Build long-term Customer relationships based on trust, professionalism, and service excellence.</li></ul><ul><li>Structured career pathways and the potential to evolve into more specialized or advanced retail banking roles within three (3) years.</li></ul>What you bring <ul><li>University degree in Economics, Business Administration, Finance, STEM fields, or related discipline.</li><li>Strong communication and interpersonal skills.</li><li>Customer-centric mindset with a genuine interest in people and service excellence.</li><li>Willingness to learn, develop, and obtain professional banking certifications.</li><li>Previous experience in Customer service or sales will be considered an asset.</li><li>Very good command of MS Office and digital tools.</li><li>Excellent command of the English language, both written and spoken.</li></ul>&nbsp;&nbsp;What We Offer&nbsp;At Alpha Bank, we are proud to offer:&nbsp;<ul><li>The opportunity to build a long-term career in one of Greece’s most significant financial institutions</li><li>A supportive, collaborative, and professional working environment</li><li>A strong culture of continuous learning, certifications, and career progression</li><li>Competitive compensation and benefits aligned with the market</li></ul>

Customer Service Officer - Branch Network

In 2019, we established our first Shared Service Center (SSC) in Greece, with the goal of streamlining and optimizing financial operations for our entities across Europe. Today, the SSC plays a key role in our financial operations and has been recognized as a Great Place to Work, reflecting our commitment to quality, employee support, and a positive work environment.As part of our ongoing growth, Imerys is redesigning its Credit Management structure, focusing on harmonizing and standardizing processes, while adapting credit policies across Europe. We are committed to enhancing our cash flow strategies, analyzing payment patterns, and identifying risks through data-driven insights. As part of this transformation, we are establishing a dedicated Collections team to further strengthen our collections process and contribute to the success of our finance team.We are actively looking for German-speaking professionals to join our international collection team and support our entities across the Germanophone region.What We Offer<ul><li>Competitive compensation package</li><li>Hybrid work model</li><li>A dynamic, multicultural team with opportunities for personal and professional growth</li><li>Access to continuous learning and development programs</li><li>Health insurance and other benefits tailored to your needs</li><li>The chance to work in a global environment, collaborating with colleagues from across Europe and beyond</li></ul> &nbsp;Your Responsibilities<ul><li>Assist in the collection of outstanding debts through effective communication via phone and email</li><li>Maintain accurate records of customer interactions and account statuses in our CRM system</li><li>Send Statement of Accounts and dunning letters</li><li>Collaborate with internal departments to resolve issues impacting collections (payment behavior, billing issues, credit notes, …)</li><li>Identify and escalate complex account issues to appropriate team members</li><li>Prepare and present reports on collections activities and account statuses to management</li><li>Support the overall goals of the finance team and contribute to continuous improvement initiatives</li></ul> &nbsp;Qualifications<ul><li>Bachelor's degree in Accounting, Finance, or Business is a plus</li><li>0-2 years of relevant experience in Accounting, Collections, Credit, or related financial services roles</li><li>Fluency in English and German (additional languages are a plus)</li><li>Experience with ERPs (SAP experience is a plus)</li><li>Competent knowledge in Microsoft Office and/or Google Sheets</li><li>Ability to adapt to changing situations and willingness to learn</li><li>Strong time management and organizational skills</li><li>Excellent communication skills with a focus on customer relations</li><li>A proactive, solution-oriented approach to tasks</li></ul>

Collections Specialist (German Speaker) 11405

As a Mass Segment Officer, reporting to the Branch Manager, you will manage and all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships and informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage service flow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests and escalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products and services• Monitor the market and competition and liaise with relevant departments on product and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes and overdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financial transactions• Manage branch organizational and operational matters, ensuring proper documentation and customer approval, before submission to Central Services; promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal Commercial and operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to the related credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, Business Administration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit, and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Mass Segment Officer

As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrat strongcommitment to the achievement of the team’s and the Organization’s goals. Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performancesupervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

Upper Mass Segment Officer

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for an Upper Mass Segment Officer to join our dynamicteam.As an Upper Mass Segment Officer, reporting to the Branch Manager, you will manage and coordinate all activities related to servicing individual customers of the Branch, including the sale of deposit, investment, lending, and bancassurance products. You will support branch staff, delivering these services, ensuring smooth execution and compliance to the Bank’s policies and procedures. You will actively promote the branch's commercial objectives by building and maintaining strong client relationships with the Upper Mass Segment and by informing them about new banking products and services. As the first point of contact, you will play a key role in ensuring an exceptional customer service experience. The role requires you to have a customer-focused profile and demonstrate strong commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Upper Mass clientele development &amp; promotion of existing &amp; new retail bankingproducts &amp; services• Market &amp; competition monitoring• Upper Mass customer relationship management &amp; performance supervision/management• Ensure that the provision of services to customers is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with competent units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operation procedures• Formulating &amp; supervising the implementation of branch commercial &amp;operational objectives internal plan, concerning Upper Mass customers• Provide information during the preparation/monitoring/review of the bank'sbranch network budget at a branch level• In addition to the above, any other area of responsibility, duties and competenciesare assigned by the hierarchically superior level, such as daily incoming andoutgoing netting of accounts, settlement of returned checks, overdue Loansmanagement.• Manages relationships with local stakeholders at a branch level.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 5 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Mass Segment Officer to join our dynamic teamAs a Mass Segment Officer, reporting to the Branch Manager, you will manage andcoordinate all activities related to servicing individual customers of the Branch,including the sale of deposit, investment, lending, and bancassurance products. Youwill support branch staff, delivering these services, ensuring smooth execution andcompliance to the Bank’s policies and procedures.You will actively promote the branch's commercial objectives by building andmaintaining strong client relationships and informing them about new bankingproducts and services. As the first point of contact, you will play a key role in ensuringan exceptional customer service experience.The role requires you to have a customer-focused profile and demonstrate strongcommitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Greet customers upon entering the branch, identify their needs and manage serviceflow to the appropriate Relationship Manager• Assist customers with digital banking transactions, handle routine requests andescalate to Relationship Managers when needed• Actively develop the customer base and promote retail banking products andservices• Monitor the market and competition and liaise with relevant departments onproduct and service development.• Maintain relationships with local stakeholders• Execute daily operations (clearing, returned check, manage safe deposit boxes andoverdue loans)• Support the Cashier in reconciling the cash register and ATM and perform financialtransactions• Manage branch organizational and operational matters, ensuring properdocumentation and customer approval, before submission to Central Services;promote effective implementation and improvement of branch procedures• Participate in the formulation and oversight of the branch’s internal commercialand operational objectives plan• Contribute to branch budgeting process• Input credit applications, collect necessary documentation and forward to therelated credit department• Perform any additional duties assigned by management.Qualifications:• Bachelor’s degree, preferably in Accounting, Finance, Economics, BusinessAdministration or a related field• Master’s degree in a relevant filed will be considered an asset• Minimum of 3 years’ relevant experience• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1,a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Solid knowledge of financial products and services, particularly loans and credit,and awareness of market competition• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Very good command of English.Preferred Qualifications:We highly encourage applications from local candidates or permanentresidents of Trikala who are familiar with the community and local bankingneeds.

As an&nbsp;Affluent Segment Business Development Senior Specialist responsible for shaping and driving the Affluent Retail Banking proposition by translating customer insights, market trends, and commercial opportunities into differentiated value propositions, service models, and customer experiences for affluent segments. &nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Lead the development and enhancement of differentiated value propositions for affluent customer segments based on customer needs, behaviors, market trends, profitability analysis, and competitive insights</li><li>Participate in the preparation and execution of the Business Plan for the Affluent Retail Banking Business Area, ensuring that segment-specific value propositions are clearly defined, commercially relevant, and effectively embedded into business priorities</li><li>Collaborate with cross-functional teams to design data-driven service models, customer journeys, and customer engagement initiatives tailored to affluent customers</li><li>Identify business development opportunities and actively contribute to the cross-functional design of products, services, and commercial initiatives targeting affluent segments</li><li>Participate in the design and execution of omni-channel promotional and communication campaigns, ensuring consistent and effective articulation of the affluent value proposition across all customer touchpoints</li><li>Monitor campaign effectiveness, customer engagement, and commercial performance, proposing optimization actions and continuous improvements</li><li>Act as a key liaison with the Branch Network to align business priorities, support affluent customer acquisition initiatives, and strengthen proposition execution across channels</li><li>Collaborate closely with the Customer Experience Business Area to analyze customer feedback, satisfaction surveys, and behavioral insights, translating findings into actionable improvements to the customer value proposition</li><li>Contribute to the Bank’s strategic planning and digital transformation initiatives with a focus on evolving the affluent customer experience, enhancing proposition relevance, and driving sustainable revenue growth</li><li>Identify and monitor areas of potential business or regulatory risk and contribute to the design of actions ensuring compliance with internal policies and regulatory requirements</li></ul>&nbsp;&nbsp;What you need to have&nbsp;<ul><li>Bachelor’s degree in Finance, Economics, Business Administration, or relevant field of study</li><li>Master’s degree in Finance, Economics, Business Administration or relevant</li><li>At least seven (7) years of experience in Banking, Wealth Management or Consulting</li><li>Strong understanding of affluent customer behaviors, expectations, and wealth-related service models</li><li>Strategic Thinking and Critical Thinking mindset&nbsp;</li></ul>&nbsp;

Affluent Segment Business Development Senior Specialist

We are looking for a Cobalt Banking Relationship Manager who will be responsible for the management and coordination of the tasks related to serving the Branch's affluent/high-net worth customers (Cobalt) regarding the sale of deposit, investment, lending and bancassurance products, in accordance with the Bank's policies and procedures. The job holder will promote the commercial objectives of the Branch, through the development and maintenance of good working relationships with Cobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for Cobalt customer development &amp; promotion of existing &amp; NEW Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for supervision / management of transactional relationship &amp; performance of Cobalt clients and informing Clients in relation to the portfolio they hold with the Bank• Ensures that the provision of services to clients is carried out in accordance with the instructions and terms agreed with the Bank• Collaboration with competent units in the framework of development &amp; promotion of products/services• Management of organizational &amp; operational branch issues and checking the correct signing of customer requests before transmission to Central Services• Ensuring implementation/improvement of branch organization &amp; operation procedures• Formulation &amp; supervision of execution of internal plan for implementation of branch commercial &amp; operational objectives concerning Cobalt customers• Keep informed of the preparation/monitoring/review of the Bank's Branch Network budget at branch level• Registering requests in the credit systems and ensuring the collection of the required customer supporting documents and their sending to the customer credit approval and management centersQualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 7 years of experience in a similar position• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1,a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Cobalt Banking Relationship Manager – Σύμβουλος Πελατείας Ιδιωτών

We are looking for a Cobalt Banking Relationship Manager who will be responsible for the management and coordination of the tasks related to serving the Branch's affluent/high-net worth customers (Cobalt) regarding the sale of deposit, investment, lending and bancassurance products, in accordance with the Bank's policies and procedures. The job holder will promote the commercial objectives of the Branch, through the development and maintenance of good working relationships with Cobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for Cobalt customer development &amp; promotion of existing &amp; NEW Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for supervision / management of transactional relationship &amp; performance of Cobalt clients and informing Clients in relation to the portfolio they hold with the Bank• Ensures that the provision of services to clients is carried out in accordance with the instructions and terms agreed with the Bank• Collaboration with competent units in the framework of development &amp; promotion of products/services• Management of organizational &amp; operational branch issues and checking the correct signing of customer requests before transmission to Central Services• Ensuring implementation/improvement of branch organization &amp; operation procedures• Formulation &amp; supervision of execution of internal plan for implementation of branch commercial &amp; operational objectives concerning Cobalt customers• Keep informed of the preparation/monitoring/review of the Bank's Branch Network budget at branch level• Registering requests in the credit systems and ensuring the collection of the required customer supporting documents and their sending to the customer credit approval and management centersQualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 7 years of experience in a similar position• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1,a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Cobalt Banking Relationship Manager (affluent/highnet worth customers) to join our dynamic team.We are looking for a Cobalt Banking Relationship Manager who will be responsiblefor the management and coordination of the tasks related to serving the Branch'saffluent/high-net worth customers (Cobalt) such as the sale of deposit, investment,lending and bancassurance products in accordance with the Bank's policies andprocedures. The job holder will promote the commercial objectives of the Branch,through the development and maintenance of good transactional relationship withCobalt customers and by informing them about new banking products and services.Responsibilities• Responsible for the affluent/high-net worth customer segment (Cobalt)development &amp; promotion of existing &amp; new Retail Banking products &amp; services• Market &amp; Competition monitoring• Responsible for the supervision and management of the transactional relationship&amp; performance of Cobalt clients while keeping them informed about the portfoliothey hold with the Bank• Ensures that the provision of services to clients is carried out in accordance withthe instructions and terms agreed with the Bank• Collaboration with appropriate units regarding the development &amp; promotion ofproducts/services• Responsible for managing organizational &amp; operational issues and checking theaccuracy of customer documentation before their transmission to Central Services• Ensuring the efficient implementation and improvement of branch organizational&amp; operational procedures• Formulating &amp; supervising the implementation of the branch’s commercial &amp;operational objectives Cobalt customers internal plan.• Provide information for the preparation/monitoring/review of the Bank's BranchNetwork budget at a branch level• Registering requests in the credit systems and ensuring the collection of therequired documents to be sent to the Credit approval and management Centers.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)This is classified as Internal Data.• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 7 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English.

Cobalt Banking Relationship Manager

As an Individual Segment Business Development Senior Specialist responsible for monitoring business development activities for Individual Banking products and services, and creating value propositions for one or more customer sub-segments ensuring that customer needs are met.&nbsp;What you will be doing&nbsp;&nbsp;<ul><li>Participate in the preparation of the Business Plan for the Individual Banking Business Area, monitors the implementation, and assists in the revision, where needed</li><li>Collaborate with the relevant Business Areas to create value propositions for sub-segments of customers, develops service models based on data analysis, customer behaviors, and needs, and monitors their implementation</li><li>Identify business opportunities and participates in the cross-functional process of products and service design</li><li>Participate in the design and implementation of promotional and communication campaigns across all channels, in collaboration with the competent Business Areas, monitors their effectiveness, and proposes improvements</li><li>Share the business priorities for Individual Banking customers with the Branch Network and supports sales and customers’ acquisition campaigns</li><li>Collaborate with the Branch Network to evaluate the size of clientele per Branch in order to assign portfolios to Branch Officers</li><li>Participate in the design of surveys to measure customer satisfaction or to draw information about their needs, analyzes the findings, and recommends improvements</li><li>Participate in the formulation of pricing policy and recommends pricing according to the category of customers</li></ul>&nbsp;What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Individual Segment Business Development Senior Specialist

As a Senior Payments Specialist, you will lead the strategic planning and development of banking payment solutions (domestic &amp; cross-border), ensuring technological excellence, compliance with banking regulations and a seamless customer experience. You will serve as a key liaison between technology teams, business strategy and regulators. The ideal candidate should possess a strategic mindset and customer service orientation along with the ability to operate effectively in a dynamic environment and show commitment to the achievement of the team’s and the Organization’s goals.Responsibilities:• Planning and proposing the strategic development of payment products, A2A, fixed and payments• Analysis of customer needs• Monitoring market trends and competition• Monitoring technological developments and legal framework in the payments sector• Making proposals regarding the development of new products and services• Analysis of payment services pricing policy• Monitoring the life cycle of products, their profitability and their efficiency• Planning promotional actions to increase the Bank's active customers and the Unit's important metrics• Participation in the training of branch staff and the production of educational material• Conducting of ad hoc product and customer portfolio studies• Manage relations with authorities (e.g. DIAS, AADE etc.)• Preparation and monitoring of the unit's annual budget.Qualifications:• University degree in Business Administration or Finance• Postgraduate degree in a related field (desirable)• At least 7 (seven) years of experience in payment development roles in a banking or financial environment.• Excellent knowledge of SEPA Credit Transfers, Direct Debits, SWIFT MT &amp; MX, ISO 20022, Open Banking APIs.• Very good knowledge of the English language, written and spoken• Very good PC skills with emphasis on the use of MS Office applications• Understanding of IPS, AML/KYC, GDPR regulations and their respective impacts on payment products.• Leadership and coaching skills and the ability to motivate teams• Results-oriented• Very good communication skills• Effective crisis management skills and ability to solve complex problems• Ability to plan and manage time effectively• Flexibility, adaptability and the ability to manage change in a constantly evolving environment.

Senior Payments Specialist

We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital Market Commission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

Small Business Banking Relationship Manager

As Investment Product Senior Specialist you are responsible for monitoring the implementation changes in investment products and services, supporting Bank’s Business Areas and customers with queries and explanation of available options and promoting investment products and services.&nbsp;What you will be doing&nbsp;<ul><li>Receive manage and transmit transaction orders in financial instruments on behalf of Private and Personal Banking customers.&nbsp;</li><li>Monitor, analyze, compile and update a database of investment products to cover the investment needs of the Private and Personal Banking customers.</li><li>Monitor the implementation of the Private Banking Investment Committee decisions regarding the portfolios and decisions of the Committee related to matters of Portfolio management and investment advice in Private Banking network.</li><li>Inform and cooperate with the relevant Business Areas regarding new issues of complex investment products.</li><li>Support in building strong relationships with international Investment Houses for the distribution of their investment products through the Bank's networks.</li><li>Collaborate in the development of strategies for selling investment products / services to the Private and Personal Banking customers.</li><li>Meet with prospective and new Private and Personal Banking customers to explain the various products available, their benefits and risks.</li></ul>&nbsp;What you need to have&nbsp;&nbsp;<ul><li>A Bachelor's degree in Finance, Economics, Business Administration or other related field.</li><li>A Master's degree in Finance (desirable).</li><li>A minimum of seven (7) years of previous working experience in Portfolio Management and Investment Banking products.</li><li>Bank of Greece Professional Certification - up to C (Portfolio Management).</li><li>Chartered Financial Analyst (CFA).</li></ul>What we offer&nbsp;It’s all about our people. At Alpha Bank, you will enjoy:&nbsp;<ul><li>A friendly and collaborative working environment that supports taking initiative and action</li><li>A culture that centers around learning and continuous development and encourages everyone to bring their best self to work</li><li>The opportunity to challenge your thinking through your participation in complex tasks and transformation projects</li><li>Being part of a large organization with a leading role in the Greek economy and a strong presence in the community</li><li>Flexible working options</li><li>A competitive salary and benefits</li></ul>

Investment Product Senior Specialist

What impact will you make?#YourOpportunityWe are currently seeking for enthusiastic and self - driven Data Scientist professional with exceptional analytical skills and experience in consulting or financial services to become part of our rapidly growing Financial Risk Management team in our offices in Athens.Our Financial Risk Management (FRM) practice constitutes the fastest growing team in the local market with a proven track record of delivering large scale engagements across the industry during the recent past. Our practice forms part of Deloitte’s North South Europe (NSE) “One_FRM” initiative which brings together risk professionals from the UK, Italy, the Netherlands, Belgium, the Nordics, Switzerland, Ireland and Greece into one single team thus representing an excellent opportunity to join forces and fulfil the core principle of Deloitte to act “as one” at European level with the aim to continue offering “state of the art” and value-adding propositions to our clients and solve “real world” problems faced by Financial Institutions in Greece and abroad.We offer to our clients comprehensive solutions in the wide spectrum of financial risk areas focusing on credit and market risk as well as capital management, liquidity and treasury risk as a response to industry-wide challenges.If you are ready to advance your career to the next level in a challenging international environment, focusing on continuous learning and dynamic teamwork, both in Greece and abroad, you are ready to join Deloitte’s Financial Risk Management practice.#YourRoleDeloitte is a leading provider of Financial Risk Management Advisory services and thus offers the opportunity to work on high-profile projects and clients that are leaders in the industry.Our projects vary and your responsibilities will differ based on the focus of the client engagement and needs. However, your role could include and may require you to:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and implement&nbsp;machine learning models&nbsp;for risk use cases such as:o&nbsp;&nbsp; credit scoring and risk segmentationo&nbsp;&nbsp; early warning systemso&nbsp;&nbsp; anomaly and fraud detectiono&nbsp;&nbsp; stress testing and scenario analysis·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and deploy&nbsp;Generative AI solutions, including:o&nbsp;&nbsp; automation of risk reporting and documentationo&nbsp;&nbsp; intelligent data extraction and summarization·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Apply&nbsp;advanced statistical and quantitative techniques&nbsp;to large datasets·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with risk and business teams to&nbsp;translate requirements into analytical models·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support&nbsp;model deployment and industrialization&nbsp;(APIs, pipelines, cloud environments)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure alignment with&nbsp;model risk management (MRM)&nbsp;practices·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare high-quality&nbsp;client deliverables and presentations#WinningRequirementsWe are specifically seeking professionals who possess both technical and business skills, can clearly articulate the outcomes and value of their work, and can demonstrate the following:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-5 years of relevant experience in&nbsp;banking or financial services, exposure to&nbsp;risk management use cases&nbsp;(credit, market, liquidity) is highly desirable·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong background in&nbsp;machine learning, statistics, and quantitative modeling·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency in&nbsp;Python&nbsp;(pandas, scikit-learn, TensorFlow/PyTorch)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with&nbsp;Generative AI / LLMs&nbsp;(prompt engineering, RAG, fine-tuning)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience delivering&nbsp;AI/ML solutions in production environments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of&nbsp;data engineering concepts&nbsp;(SQL, ETL, pipelines)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of data visualisation tools and ability to create dashboards and reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of the machine learning lifecycle, from prototyping state-of-the-art to scaling and managing for enterprise use·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of key considerations for Ethical and Responsible data and AI, and experience applying them·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to explain complex models to non-technical stakeholders·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communication and presentation skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work in cross-functional teams·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Problem-solving&nbsp; mindset#AboutDeloitteOur servicesDeloitte operates in Greece since 1975, as a member of one of the world’s largest professional services networks, Deloitte Touche Tohmatsu. With offices in Athens, Thessaloniki, Heraklion, Patras and Ioannina, Deloitte Greece employs more than 2,900 professionals.After 50 years of successful and dynamic presence in the Greek market, we bring an unmatched breadth and depth of expertise across audit and assurance, technology &amp; transformation, tax &amp; legal and strategy, risk &amp; transactions advisory services. Operating in a multidisciplinary model enables us to draw from a pool of world-class talent, identifying the ideal skillset for each project, and to collaborate across businesses, to solve the toughest, most challenging issues of our clients. It is with them that we have built a trusted relationship, by delivering innovative solutions and utilizing state-of-the-art tools and technologies across all industries- Consumer Products, Energy Resources &amp; Industrials, Financial Services, Life Sciences &amp; Health Care, Government &amp; Public Services, Technology, Media &amp; Telecommunications.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.

Data Scientist - AI / GenAI for Financial Risk Management

CrediaBank, which was created through the merger of Attica Bank and the former Pancreta Bank, is looking for a Small Business Banking Relationship Manager to join our dynamic team.We are looking for a Small Business Banking Relationship Manager who will be responsible for the management, development, coordination and completion of the sale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers and informing them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the development of new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB) products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SB products / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development &amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products / services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), by providing all the required information• Support the implementation and improvement of the Branch’s organization and operations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economics or another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance or another related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee of the Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditation in private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationship management• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

CrediaBank, which was created through the merger of Attica Bank and the formerPancreta Bank, is looking for a Small Business Banking Relationship Manager tojoin our dynamic team.We are looking for a Small Business Banking Relationship Manager who will beresponsible for the management, development, coordination and completion of thesale of small business banking products and services, in accordance with the scope of the Branch's activities. The job holder promotes the commercial objectives of theBranch, through maintaining good transactional relationships with customers andinforming them about new business products and services.Responsibilities• Responsible for the action plan and implementation regarding the developmentof new Business Banking (SB) clientele &amp; the promotion of Business Banking (SB)products/services• Support the Business Banking (SB) market &amp; competition monitoring• Design and implement the SB clientele retention plan and the additional SBproducts / services promotion plan• Coordinate, manage, monitor and execute all SB transactions• Management of overdue business loans• Support in the cooperation with relevant teams in the framework of development&amp; promotion of Business Banking (SB) Products/Services• Coordination with all relevant divisions of the bank in terms of SB products /services development and promotion strategy• Stay involved with the budgeting procedure (drafting / monitoring / revising), byproviding all the required information• Support the implementation and improvement of the Branch’s organization andoperations.Qualifications• Bachelor's degree from a higher educational institution, preferably in economicsor another related subject (desirable)• Master's degree (desirable) in the fields of business administration, finance oranother related subject• 2 years of experience in a similar position is required• Professional certification under the joint decision of the Executive Committee ofthe Bank of Greece and the Board of Directors of the Hellenic Capital MarketCommission (either of types: a1, a2, b1, b, c, d) and/or professional accreditationin private insurance intermediation (types A, D) will be considered an asset• Strong sales skills and solid understanding of customer behavior and relationshipmanagement• Customer-focused with excellent communication and interpersonal skills• Good command of both Greek and English

The role in more details:<ul><li>Delivering Tax Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field, a Master's Degree will be considered as an asset</li><li>A 7+ years experienced in Audit professional, preferably in an auditing firm, in rendering tax and/or accounting services</li><li>A professionally qualified or part qualified (ADIT/KEKOPA) and a person who understands that excellent customer service is the key to client management</li><li>Very good knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in Greek and English and an experienced user of MS Office</li></ul><ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

TAX Audit Manager

The role in more details:<ul><li>Participating in a broad range of internal audit as well as advisory projects</li><li>Effectively manage the deliverable reports under local or international standards and practices</li><li>Identify and respond to clients’ requests and needs in a timely, professional manner</li><li>Efficient manage project teams by implementing standard methodologies or developing new ones</li><li>Supervising junior colleagues, reviewing their work, providing “on the job” training and guidance</li><li>Planning, directing, and completing internal audits, business process control reviews, activities related to compliance projects</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Working collaboratively with other lines of service and practice areas to deliver other services</li><li>Maintain highest standards of business ethics</li><li>Perform market researches and prepare presentations for internal information or for clients</li><li>Ability to manage and coordinate multiple tasks within multiple teams with the right kind of support</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>4 to 8-year experience in Internal Audit professional standards, preferably with previous experience in an audit firm, or an Internal audit / Internal Control division of a Company/Organization</li><li>Someone who holds a Bachelor's degree in Finance, Business Administration, Exact or Applied Sciences. A Master’s degree is a plus</li><li>A professionally qualified in Internal Auditing (CIA, CISA, COSO or other). Other certifications like CRMA, CFE, will be considered as a strong plus (along with CIA or solely)</li><li>A person who understands that excellent customer service is the key to client management.</li><li>Someone who has very good knowledge of IPPF, Corporate Governance Framework, Internal Audit and Accounting standards</li><li>Someone who is able to manage multiple engagements and competing priorities in a rapidly growing, fast-paced, interactive, results-based team environment.</li><li>Someone who is able to work in a team and retain a team spirit culture</li><li>Effective communication and rapport building skills</li><li>Excellent report writing skills both in Greek and English language</li><li>Excellent analysis and data reporting skills</li><li>Advanced computer skills in MS Office ,databases and data analytics tools</li><li>Ability to work effectively on his/her own and as part of a team</li><li>Familiarity with project management principles and approach</li><li>A good coaching and mentoring skills for younger team members</li><li>Ability to develop and deliver high quality services and solutions</li><li>A customer-centric approach to finance and business operations</li><li>An extremely high work ethic and critical thinking</li><li>Motivation for career progression and development</li><li>Ability to work under pressure and meet tight deadlines</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Experienced Internal Auditor

The role in more details:<ul><li>Delivering Tax Audit project of highest quality</li><li>Working in teams of qualified and highly motivated professionals</li><li>Interacting on a frequent basis with customers</li><li>Delivering excellent client service</li><li>Maintain highest standards of business ethics</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>A Bachelor’s Degree in Accounting/ Business Administration/Economics or relevant field, a Master's Degree will be considered as an asset</li><li>2-5 years experienced in Audit professional, preferably in an auditing firm, in rendering tax and/or accounting services</li><li>A professionally qualified or part qualified (ADIT/KEKOPA) and a person who understands that excellent customer service is the key to client management</li><li>Very good knowledge of legal entities taxation (income tax, benefits in kind, withholding taxes, VAT, stamp duties, real estate) and accounting standards</li><li>Ability to work in a team and to tight deadlines and flexible in approach</li><li>Ability to communicate in Greek and English and an experienced user of MS Office</li></ul><ul><li>Effective communication and rapport building skills</li><li>Ability to develop and deliver high quality services and solutions</li><li>An extremely high work ethic</li><li>Motivation for career progression and development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>Ready to Go Beyond?

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