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As the Assistant Food and Beverage Manager, you will play a pivotal role in supporting the seamless execution of our culinary and service operations. Working closely with the Food and Beverage Manager, you will contribute to the overall success of our establishment by assuming a range of responsibilities that span both managerial and operational domains.Responsibilities: -Assist in the day-to-day management of food and beverage operations, ensuring smooth and efficient service delivery. -Oversee the implementation of operational procedures, including inventory management, order processing, and quality control. -Contribute to maintaining high standards of customer service, addressing customer inquiries and concerns in a professional and timely manner. -Contribute to the maintenance of a high level of cleanliness and hygiene in both the kitchen and dining areas. -Collaborate with the Food and Beverage Manager on financial analysis and reporting related to F&amp;B operations. -Stay abreast of industry trends and customer preferences to keep our offerings fresh and exciting. -Lead by example, setting the standard for impeccable service. Work closely with the front-of-house team to create a seamless and memorable dining experience for our guests.Benefits: -Competitive salary and other benefits (as per local legislation) -Advanced opportunities for professional growth -Accommodation and board -Participation in educational programs -Diverse and multicultural environments -Professional skills development&nbsp;Requirements: -Bachelor's degree in hospitality management or related field -3 years of experience as an F&amp;B Assistant or similar role. Previous experience with Marriott brands or other luxury chains (preferred). -Extensive knowledge of food and beverage service, including industry trends and best practices -Strong leadership, communication, and interpersonal skills -Ability to work under pressure and handle multiple tasks simultaneously -Excellent organizational and time management skills, with the ability to prioritize tasks effectively -Proficient in English with an excellent command of the language -Proficient knowledge of MS Office -Applicants must have the legal right to work in the European Union at the time of application. Visa sponsorship is not available for this position.Monthly payment, accommodation, meals provided, hotel uniform, arrival pick up, 2.100 euro net monthly&nbsp;

Assistant F&B Manager

As a&nbsp;Front Office Agent&nbsp;your responsibilities include:<ul><li>Assisting guests with check in and check out process</li><li>Handling guest interactions and special requests with the highest level of customer service and in a timely manner</li><li>Maintaining a balanced bank</li><li>Making reservations changes and cancellations on behalf of the reservations team</li><li>Answering guest calls and handle</li><li>Providing personalized customer service</li><li>Problem Resolution</li></ul>To be successful, we are looking for the following:<ul><li>Experience in a lifestyle brand</li><li>Work well in a team</li><li>Excellent communication skills</li><li>Fluent in English and Greek</li><li>Experience with PMS system</li><li>Knows how to leave lasting impressions</li><li>Passionate about hospitality with an energetic and polite personality</li></ul>&nbsp;We offer a seasonal contract in a pleasant working environment, accommodation and meals, as well as a competitive salary package.&nbsp;Get in touch! Send your CV:hr@doryssa.gr

Front Office Agent

As a bellman you will…<ul><li>Greet guests and assist with luggage, providing exceptional customer service</li><li>Deliver luggage &amp; packages to guest rooms in a timely and efficient manner</li><li>Provide information about hotel services and amenities</li><li>Maintain a clean and organized lobby area</li><li>Issue room keys</li><li>Assist with other duties as assigned by management</li></ul>Entry Requirements:<ul><li>Knowledge of English Language</li><li>Previous experience in a customer service role preferred</li><li>Excellent communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Basic computer skills</li><li>Must be able to stand, walk, and lift heavy items for extended periods of time</li><li>Must be able to work in a fast-paced environment with high guest traffic</li></ul>We offer:<ul><li>Accommodation with AC, wi-fi, laundry access and&nbsp;access to our open air gym</li><li>Continuous training opportunities (hard &amp; soft skills)</li><li>Free Counseling line for our employees and their relatives (mental health &amp; business psychology)</li><li>The provision of uniforms</li><li>Discounted Mini Market prices at our Employee dedicated market</li><li>Three meals per day at the staff restaurant</li><li>Transportation to/from work</li><li>Discounted rates at selected Andronis Restaurants</li></ul>​Why be part of our journey?It is a unique chance for you to work in one of the fastest growing hotel groups in Greece, alongside dedicated colleagues and professionals. Being a part of Andronis is not “just a job”. There is purpose, passion, and meaning in what we do. We place great emphasis on passion and team spirit – reasons why our well-rehearsed team has been together for many years.The goal Andronis set from the beginning is the provision of high-standard services for its customers, partners and the society of Santorini and Paros. A valuable pillar for Andronis is its staff, who are considered the most essential image of the company.​Our promise to youAndronis offers an energizing workplace adopting an open culture and transparent communication. We encourage a collaborative working environment while offering development opportunities for our employees. All our employees are treated with respect, while we strive to ensure you have the tools and resources you need to be successful.

Bellman / Υπάλληλος Υποδοχής

Απαραίτητα Προσόντα<ul><li>Τουλάχιστον διετής προϋπηρεσία σε ανάλογη θέση</li><li>Άριστη γνώση της αγγλικής γλώσσας. Δεύτερη ξένη γλώσσα θα θεωρηθεί προσόν</li><li>Οργανωτική με επαγγελματική εμφάνιση και συμπεριφορά</li><li>Άνεση στην επικοινωνία, πώληση και προώθηση προϊόντων</li><li>Προσανατολισμός στην ποιοτική εξυπηρέτηση των πελατών</li><li>Επαγγελματική εμφάνιση και συμπεριφορά</li><li>Ικανότητα διαχείρισης καθηκόντων με υπομονή και αξιοπιστία</li><li>Πνεύμα ομαδικότητας και ικανότητα άριστης συνεργασίας με τους συναδέλφους</li></ul>Παροχές<ul><li>Ανταγωνιστικό πακέτο παροχών με ασφάλιση</li><li>Διαμονή και πλήρης διατροφή</li><li>Δυναμικό και ευχάριστο περιβάλλον εργασίας</li><li>Προοπτικές επαγγελματικής εξέλιξης</li></ul>Αν ενδιαφέρεστε για ένα ταξίδι γνώσεων και εμπειρίας, μπορείτε να προωθήσετε το βιογραφικό σας στο hrm@kassandra-palace.gr

Receptionists

Cook A

Cleaners

Housekeepers

Bartenders

Waiters A

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Welcoming and greeting guests providing a friendly, efficient and courteous service</li><li>Managing all the necessary procedures during arrival and departure of the guests</li><li>Providing information to guests in regards of the hotel facilities, events and services</li><li>Handling telephone calls, emails or personal client’s requests</li><li>Working closely with all departments and ensure guests satisfaction at all times</li><li>Effectively handling guests’ feedback, comments or complaints</li><li>Keep a high level of personal grooming standards and appearance</li></ul>Requirements<ul><li>Degree or Diploma in Hospitality/Tourism would be an advantage</li><li>Proven experience as Front Office Agent in a 5* luxury hotel</li><li>Excellent knowledge of Opera PMS</li><li>Fluency in English and in a second foreign language</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Front Office Agents

Conrad Corfu, opening in 2026,&nbsp;is the latest addition to the Numo Hotels &amp; Resorts&nbsp;portfolio. More than a place to stay, it’s a destination where authentic Corfiot heritage meets stylish modern living, designed to connect people with culture, nature, and each other.Key Responsibilities<ul><li>Welcome guests, manage VIP amenities, and handle personalized requests.</li><li>Record guest preferences and feedback in PMS/CRM.</li><li>Coordinate with other departments to ensure seamless service.</li><li>Monitor arrivals, departures, and participate in daily briefings.</li><li>Maintain professional standards of appearance, communication, and conduct.</li><li>Track online reviews and suggest service improvements.</li></ul>Requirements<ul><li>2 years minimum experience in similar position in 5-star hotels’</li><li>Certificate of studies from accredited School for Tourism</li><li>Excellent command of English language, additional foreign languages (preferably German) would be considered an asset</li><li>Strong computer skills and excellent knowledge of Microsoft office</li><li>Experience in GDS, IDS, OTA’s extranets and Property Management systems, preferably Opera</li><li>Excellent communication skills and teamwork spirit</li><li>Previous working experience with Hilton Hotels &amp; Resorts is considered an additional asset</li></ul>BenefitsAt Conrad Corfu, joining our team is a unique opportunity to grow your career in a world-class luxury environment. Our Team Members enjoy:<ul><li>Competitive pay&nbsp;that recognizes your talent and contribution</li><li>On-the-job training and workshops&nbsp;to keep your skills sharp</li><li>Career growth opportunities&nbsp;at every stage of your journey</li><li>Staff accommodation provided, allowing you to live the destination, not just the job</li><li>Daily meals&nbsp;in our staff restaurant</li><li>Discounts at our on-site outlets</li><li>Uniform provided</li><li>Laundry allowance</li><li>Access to the global training platforms and our library&nbsp;for learning, personal development, and career growth</li><li>Exclusive hotel rates&nbsp;and special offers for team members&nbsp;in the international hotels of the brand</li><li>Winter work abroad opportunities, to explore international career paths</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– We’re stronger together!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We honor all voices, and every idea counts!</li><li>Kindness&nbsp;– A smile goes a long way!</li><li>Creativity&nbsp;– If you can think outside the box and color outside the lines, you’re our kind of person!</li></ul>At Conrad Corfu, this is more than a job – it’s a chance to be part of a legacy of excellence in luxury hospitality!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

Guest Experience Agent

Reservation Processing: Handle reservations across various channels, maintaining accurate records in the Opera Property Management SystemRate and Package Knowledge: Possess thorough understanding of room types, rates, and packages to support the commercial strategy set by revenue managementCommunication and CRM Management: Manage daily communications, maintain files, and create quotations and confirmations using CRM systemsFront Desk Liaison: Coordinate with front desk staff to relay reservation details and manage cancellations or modificationsRate Monitoring and Forecasting: Conduct daily rate checks, monitor room availability, and assist in forecasting room revenue and occupancyCustomer Service Excellence: Provide exceptional customer service, including local recommendations and guidance, while adhering to operational standardsWhat will you bring?Previous experience in reservations or front office, ideally within the Tourism/Hospitality or Luxury industryFluency in French&nbsp;and EnglishA degree or diploma in Tourism or Hospitality is beneficialFamiliarity with Hospitality Software (Opera, Fidelio, Protel, Ermis, etc.) is advantageousExcellent verbal and written communication abilities, particularly in customer-facing scenariosFlexible and adaptableWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Private health insuranceFlexible working model

Rooms Reservation Agent

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviours.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>

Front Office Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 17448

Αναζητούμε καμαριερες για να υποστηρίξουν το τμήμα Οροφοκομίας στη διαχείριση των καθημερινών λειτουργιών. Στον ρόλο αυτό, θα συνδράμετε στην ομάδα&nbsp;οροφοκομίας/ καθαριότητας, διασφαλίζοντας τα υψηλότερα πρότυπα καθαριότητας, άνεσης και εξυπηρέτησης σε όλο το ξενοδοχείο.Καθήκοντα θέσηςΚαθαριότητα-τακτοποίηση δωματίων και κοινόχρηστων χώρων Ενημέρωση της προϊσταμένης για φθορές, ελλείψεις και βλάβες Εκτέλεση των εργασιών με ταχύτητα, συνέπεια και ευσυνειδησία Ευγένεια και επαγγελματισμός στην επικοινωνία με τον πελάτη&nbsp;Προφίλ υποψηφίουΕπιθυμητή επαγγελματική εμπειρία σε ανάλογη θέση Γνώση και σεβασμός σε κανόνες υγιεινής και ασφάλειας Ομαδικότητα, εργατικότητα, υπευθυνότητα, ικανότητα αποτελεσματικής οργάνωσης εργασιών και διαχείρισης χρόνουΗ εταιρία προσφέρει:Ικανοποιητικό πακέτο αποδοχών Εργασία σε ένα ευχάριστο, δυναμικό και αναπτυσσόμενο επαγγελματικό περιβάλλον

Job Ads Customer Service Representative Greece, Tourism / Hotels - Page 6

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