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Based in Athens, Greece, and reporting to the Director of Training, the Training Specialist will be working closely with the restaurants by assisting in the implementation of effective training solutions. The successful candidate will collaborate with the McDonald’s Corporation, vendors, and suppliers to assist in the design, coordination, and delivery of training programs that support employees to grow. The incumbent of the role will plan and facilitate preparatory, and training sessions aligned with operational and brand standards. The role requires the implementation of new training initiatives and operational procedures whilst supporting in the evaluation of training effectiveness.THE COMPANYPremier Capital plc is the Developmental Licencee for McDonald’s in Estonia, Greece, Latvia, Lithuania, Malta, and Romania, operating 200 restaurants, including McDrive, McDelivery and McCafé operations. The group employs over 12,000 people, serving more than 90 million customers across these six markets in 2024 alone.Premier Capital represents the McDonald’s business within Hili Ventures, the group engaged in food service &amp; retail, real estate &amp; hospitality, shipping &amp; logistics, oil &amp; gas, engineering, and technology in 10 countries across Europe and North Africa with a team of over 12,000 people.Hili Ventures is a proud partner of McDonald’s, Apple, Konecranes, Microsoft, NCR, Six Senses and many other global brands.Premier Capital Hellas operates 35 restaurants and employees more than 1.600 employees who serve more than 11.5 million guests annually.THE REQUIREMENTSThe ideal candidate will hold a Bachelor’s degree in Human Resources, Education, Business, or related filed and have more than 4 years of professional experience in a similar position. Enhanced organizational, communication and facilitation skills as well as a can-do attitude are important attributes for success in this role. Fluency in both the Greek and the English, language and proficiency with MS Office are essential.Experience with restaurant operations as well as LMS platforms and digital training tools will be considered an asset.

Training Specialist

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>

B2B Talent Acquisition Specialist - French

Bringing smiles is what we do at TTEC… for you and the customer. As a Director Learning and Development – Sales working on site in Krakow,&nbsp;you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingThis role is ideal for an energetic and enthusiastic professional manager with a leadership flair and ability to drive and motivate others. This role leads the development and implementation of improvement plans for the individual(s), team(s) and site(s) under their umbrella of responsibility together with the local operational leadership teams. They do this based on data &amp; learning needs analysis aimed at ensuring the right quality of service is achieved and remains consistent for our customers worldwide.You are responsible for direct management of a team of Sales Learning and Development experts, with a strong and proven track record of driving and managing performance in the Quality and Learning field.This role is ideal for a self- motivated, energetic and enthusiastic Learning &amp; Development leader with a passion for customer service. They have a proven ability to lead a team of learning and quality experts who are able to identify learning needs or performance opportunities, work in collaboration with a management team to build towards concrete performance objectives, as well as train and coach others.ResponsibilitiesDrivesiteperformance⇒Partnerandconsultwiththesiteoperationalleadershipteamtoconductaquantitative &amp; qualitative analysis (holistically) of site / regional performance. Be accountable forcreatinganddrivingappropriate actionplanswithkey stakeholdersQuality solutions or plans to improve performance &amp; close learning or knowledge gaps ⇒Lookingholistically at the site KPI/indicators and understand the value-add/contribution T&amp;Q (root-cause,deep-dive,collaboratingwith key leadershipteamandsupport staff).DevelopLearning&amp;QualityteamMembers- Observationteammembers’performanceprovidefeedback and coach individuals to grow and develop, succession planning, developmentopportunities, coaching, feedbackDriveexecutionofQualityOperatingModel&amp;Standards - Responsibleforstrategyandcalibration indicators (Attendance and Accuracy for now while others may be added);Performance of agents’ first 90 days - Provide Recruitment feedback on New Hire fit for hire with local recruitment. Accountability towards New Hire development during New Hire cycleTraining Planning ⇒Assign resources to the training duties onsite and ensure it’s being managed properly and work with scheduling and Facilities for appropriate resource requirementsDesired Skills and Experience●Minimum 5 years call center or equivalent work experience&nbsp;●Possess excellent written and spoken English communicationskills●Excellentinterpersonalskills●Excellentorganizationalskills●Able to work independently, as well as extremely team-focused;supportsteamandpeer decisions●Meticulousattentionto detail●Able of working cooperatively with people of diversebackgroundsregardlessofpersonal differences●To be thechange ambassador, with the ability to drive changeby owning themeasuring of the adoption of change, showingflexibility and adapting to the dynamic Customer Serviceenvironment●Receptive to feedback, takes directions and is aware ofdevelopmentareas●Abilityto self-motivateandmanageowntime●Ability to own your own development and with a growthmindset●Ability to facilitate quality calibrations in a face to face andvirtualenvironment,with peergroupandglobalstakeholders●Partner with global learning team to provide input, reviewcreatedmaterials,andsupport deliveryof workshops●Abilityto adoptaconsultativeapproachwithstakeholders●Ability to conduct deep dives as part of overall root causeproblemsolving, analyzeandcreatereportonoutcomes●Ability to use the Learning Management System for basiclearning activities e.g. ability to pull and analyze reports, uploadcontent,createlearningcoursesKnowledge●Demonstrate an understanding of facilitation and questioningtechniques●Good understanding of adult learning principles and learningstyles●Good understanding of the learning models and learning cycles(ADDIE,AgileLearning,Learner Centered,etc.)●Proven experience in improving performance througha QualityManagement Tool, and / or experience working with call centrequality programs●Good understanding of the Customer Service business atBookingorsimilar environment●CustomerServiceoutcomeoriented●Available full time and flexible in both schedule and tasks basedonlocal needs●Experienceofdataanalysis●Experienceofrootcauseproblemsolvingmethodology●Experienceinchangemanagementmethodologies●Experienceofprojectmanagementmethodology●ExperienceoffacilitatingaqualitycalibrationprocessWhat You Can Expect·Supportive of your career and professional development·An inclusive culture and community minded organization where giving back is encouraged·A global team of curious lifelong learners guided by our company values·Ask us about our paid time off (PTO) and wellness and healthcare benefits·And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Learning and Development Director Sales

The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.DescriptionEssential Functions/Core Responsibilities&nbsp;<ul><li>Responsible for assisting with implementation and administration of recruitment programs</li><li>Receive, screen, and file incoming resumes, background, and reference checks</li><li>Conduct initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants</li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates</li><li>Leverage various resources - internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates</li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools</li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting</li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role</li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes</li></ul>&nbsp;&nbsp;&nbsp;Candidate Profile&nbsp;<ul><li>Less than two years of relevant experience</li><li>Bachelor's Degree preferred</li><li>Strong communication skills, both written and verbal</li><li>Ability to multi-task, prioritize, and meet timelines on deliverable</li><li>Proficient in Microsoft Office</li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment</li><li>Sense of professionalism and ability to develop relationships</li><li>Strong attention to detail</li><li>Ability to handle and maintain confidential information</li></ul>Career Level Description&nbsp;Performs routine assignments in the entry level of the Professional Career Band.&nbsp; Uses existing procedures to solve routine or standard problems.&nbsp; Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.&nbsp; Develops competence by performing structured work assignments.&nbsp; Receives instruction, guidance and direction from others.&nbsp;&nbsp;&nbsp;

B2B Talent Acquisition Specialist - German

We are&nbsp;looking for an&nbsp;HR &amp; Payroll Support Consultant&nbsp;&nbsp;&nbsp;to join our high caliber team.Your contribution to the success of the team<ul><li>Provide consulting expertise for Payroll software</li><li>Provide guidance on business processes based upon sound understanding of key functions within HR including Payroll</li><li>Troubleshoot and resolve HR &amp; Payroll issues for both customers and partners and update ticket logging systems in a timely and accurate manner</li><li>Design, develop and deliver end user training</li><li>Maintain up to date documentation of implemented solutions</li><li>Keeping updated with changes in government regulations</li></ul>Your Qualifications &amp; Skills:<ul><li>Bachelor’s Degree in Business Administration, Finance, Accounting or relevant field</li><li>3+ of experience in Payroll positions, previous working experience in payroll software will be considered as a strong asset</li><li>Very good knowledge of payroll legislation and HR procedures</li><li>Good knowledge of payroll software products will be an asset</li><li>Excellent customer-oriented skills</li><li>Excellent communication, negotiation, and interpersonal skills</li></ul>Your BenefitsWe are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

HR & Payroll Software Support Consultant

Reporting to the Market HR Manager the suitable candidate will be responsible and accountable for:<ul><li>Safeguarding the implementation of the routines and procedures of the HR function</li><li>Managing the time recording and absences system, while maintaining all HR databases, reporting and systems, in order to ensure correct salary payments</li><li>Assisting on the recruitment and selection process, ensuring the “best fit” for each vacancy and managing exit procedures</li><li>Assisting on the implementation of the store’s annual training plan</li><li>Providing support and servicing the internal customers, ensuring compliance to internal policies and legal demands</li><li>Supporting the Management Team on performance management and disciplinary cases</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards</li><li>Preparing the corresponding HR KPIs reports including Staff Costs</li><li>Ensuring the accuracy of the payroll, co-ordinating all payroll activities for the store in responsibility</li><li>Assuming projects that the Store HR Manager appoints and bringing them to the desired result in the agreed deadlines and quality standards&nbsp;</li></ul>&nbsp;What Will You Bring<ul><li>University Degree, preferably in HR Management or Business Administration</li><li>Very Good command of the English language</li><li>Good use of MS Office (especially Excel)</li><li>Very good communication and interpersonal skills</li><li>Very good planning, organizational and follow up skills</li><li>Team oriented personality</li><li>Achievement drive, analytical and numerical abilities</li><li>Ability to work under pressure and strict deadlines</li></ul>&nbsp;Qualifications considered as an asset:<ul><li>Post Graduate degree in HR Management</li><li>Knowledge of the Retail Market</li><li>Knowledge of Labour law &amp; HR procedures</li></ul>&nbsp;What We OfferAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.🍽️&nbsp;Employee Restaurant: Μeals at our employee restaurant with exclusive prices.🚗&nbsp;Transportation Support: Transportation cards or toll coverage.🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.&nbsp;The People We Are Looking For<ul><li>Lead by example, always striving to find new and better ways to move forward.</li><li>Empower others by taking ownership, making decisions, and following through with accountability.</li><li>Embrace a hands-on, customer-focused approach, committed to delivering excellent service.</li><li>Have the courage to challenge existing solutions and think creatively.</li><li>Be passionate about life at home and the retail industry.</li><li>&nbsp;Let’s Make a Difference Together!</li></ul>Join us today and be part of the global IKEA family! Submit your resume and start your journey with us.


Store HR Generalist (IKEA Airport)

Change Management Experienced Professionals - Organizational Transformation - Human CapitalWhat Impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters. We are currently seeking enthusiastic change management professionals with exceptional analytical and presentation skills and a creative personality to join our dynamic&nbsp;Technology &amp; Transformation&nbsp;function in our offices in Athens. Deloitte’s&nbsp;Human Capital’ Organizational Transformation team&nbsp;offers&nbsp;services that leverage research, analytics, and industry insights to help design and execute leadership, organization redesign, and change management programs that enable business performance through people.Deloitte’s&nbsp;Organizational Change Management (OCM) offering enables an organization to manage effectively their transformational journey in support of their business strategy. OCM can occur at the enterprise, business unit or functional level, and leverages behavioral analytics, actuarial capabilities and research insights to drive change across the organization of our clients.&nbsp;#YourRoleYour role will focus on the delivery of client engagements by understanding expectations and demonstrating personal accountability for keeping performance on track, exercising effective communication and relationship-building skills and contributing to the priorities of the team and the business. In this role, you will commit to personal learning and development and explore opportunities to make an impact by delivering exceptional client services.During your tenure you will demonstrate and develop your ability to:<ul><li>Lead or support clients’ workstreams and projects on a wide range of transformational initiatives, with a focus on organizational change management</li><li>Participate in presales activities by contributing to proposals and supporting client discussions on transformation needs</li><li>Manage own work against the project plan to ensure a superior client experience and smooth change adoption</li><li>Present a cogent idea or case using clear and concise messaging, supported by relevant data and change management tools</li><li>Effectively collaborate with colleagues and clients to support the successful execution of transformation projects</li><li>Recognize technology as a business enabler and integrate it into daily work to facilitate efficient change adoption and data-driven insights</li></ul> #WinningRequirements<ul><li>University Degree, preferably in Business Administration, Management Science and Technology, Social Sciences, Finance or Psychology</li><li>A Master’s Degree in Business Administration or Human Resources Management will be highly appreciated</li><li>2 or more years of prior relevant work experience in organizational change management (including agile change) at a high-profile consulting firm or related professional areas with increasing responsibility based on seniority</li><li>Prior experience in fundamental organizational change management frameworks or approaches such as ADKAR</li><li>A change management practitioner qualification from recognized bodies such as PROSCI will be highly appreciated</li><li>Strong writing skills with the ability to produce concise and engaging content tailored to client needs&nbsp;</li><li>Ability to work effectively in teams and contribute to collective success</li><li>Proven ability to manage multiple priorities, ensuring quality deliverables are met on time in fast-paced environments</li><li>Strong business acumen, with the ability to quickly translate theoretical change concepts into practical, value-driven business outcomes</li></ul>&nbsp;#ChooseDeloitteif:At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. We value difference and embrace people with diverse backgrounds and thinking styles. Knowing that people work best in different ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated. ABOUT DELOITTEOur servicesDeloitte offers Global professional services that include Audit, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines insight and innovation from multiple disciplines with global business and industry expertise to help our clients excel anywhere in the world.&nbsp;We deliver outstanding impact on the reputation and success of our clients, in Greece and globally. In pursuing this we contribute to a sustainable and prosperous society, and are firm believers in the positive impact business can and should have on the world it operates within.Our Purpose&nbsp;Our purpose, "To make an impact that matters for our clients, our people and society "- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our values&nbsp;At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.This document has been prepared by Deloitte Business Solutions Societe Anonyme of Business Consultants, Deloitte Certified Public Accountants Societe Anonyme and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants.Deloitte Business Solutions Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 000665201000 and its registered office at Marousi Attica, 3a Fragkokklisias &amp; Granikou str., 151 25, Deloitte Certified Public Accountants Societe Anonyme, a Greek company, registered in Greece with registered number 0001223601000 and its registered office at Marousi, Attica, 3a Fragkokklisias &amp; Granikou str., 151 25 and Deloitte Alexander Competence Center Single Member Societe Anonyme of Business Consultants, a Greek company, registered in Greece with registered number 144724504000 and its registered office at Thessaloniki, Municipality of Pylaia - Chortiatis of Thessaloniki, Vepe Technopolis Thessaloniki (5th and 3rd street), are one of the Deloitte Central Mediterranean S.r.l. (“DCM”) countries. DCM, a company limited by guarantee registered in Italy with registered number 09599600963 and its registered office at Via Tortona no. 25, 20144, Milan, Italy is one of the Deloitte NSE LLP geographies. Deloitte NSE LLP is a UK limited liability partnership and member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee.Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms and their related entities (collectively, the “Deloitte organization”). DTTL (also referred to as “Deloitte Global”) and each of its member firms and related entities are legally separate and independent entities, which cannot obligate or bind each other in respect of third parties. DTTL and each DTTL member firm and related entity is liable only for its own acts and omissions, and not those of any of each other. DTTL does not provide services to clients. Please see www.deloitte.com/ about to learn more.DTTL, Deloitte NSE LLP and Deloitte Central Mediterranean S.r.l. do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.© 2023 For more information contact Deloitte Central Mediterranean.

Change Management Experienced Professionals - Organizational Transformation - Human Capital

Your skills<ul><li>Native-level proficiency in both Spanish and Portuguese is required</li><li>Recruitment experience is not required! What we’re looking for are motivated individuals with a strong desire to learn and grow in the field. If you’re eager to develop new skills and take on exciting challenges, we’d love to hear from you!</li><li>We’re looking for a highly communicative individual who thrives on engaging with others. You should have a natural passion for building relationships, and interacting with people both inside and outside the organization</li><li>You’re a master of self-organization who takes charge of your work and thrives when working independently</li><li>You’re not afraid to roll up your sleeves — you bring a hands-on mindset and a can-do attitude to everything you do</li></ul>Your tasksWe are passionate about helping Hemmersbach continue to grow and achieve real WOW effects. We are now looking for reinforcement for our Athens team to support recruiting for the Iberia market. If you are looking for a responsible role in performance recruiting and enjoy contributing your own ideas, then we look forward to harnessing your recruiting power!<ul><li>Manage full-cycle recruitment for IT and commercial positions — from job posting and sourcing to interviews, offer management, and onboarding.</li><li>Develop and implement recruiting strategies tailored to the Iberia market, ensuring effective attraction of top talent.</li><li>Act as a trusted HR advisor to hiring managers, supporting them throughout the decision-making process with data-driven insights and best practices.</li><li>Drive active sourcing initiatives across multiple channels (LinkedIn, job boards, social media, referrals) to identify and engage high-potential candidates.</li><li>Lead special recruiting projects focused on process optimization, candidate experience, and employer branding.</li><li>Monitor and report key recruiting KPIs, analyzing trends to enhance recruitment performance and efficiency.</li><li>Continuously improve recruitment processes, contributing innovative ideas to strengthen Hemmersbach’s global talent acquisition strategy.</li><li>Ensure a smooth candidate experience by maintaining communication and support throughout the entire hiring journey.</li></ul>Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Your benefits<ul><li>Cafeteria</li><li>Gym Facilities</li><li>Health/ Medical insurance</li><li>Mobile working</li><li>Shuttle Bus</li><li>Staff discounts</li><li>Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher</li><li>Unlimited employment contract</li></ul>

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