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Your Tasks<ul><li>You provide valuable support for your colleagues in both national and international projects.</li><li>You take on research tasks and assist in reviewing customer requirements to ensure effective and solution-oriented service.</li><li>Together with your colleagues, you work on projects to integrate activities and requirements.</li><li>You advise our customers and internal departments providing support to the best of your ability.</li></ul>Your ProfileYour Know-how<ul><li>Interested in information security with a solid understanding of key concepts</li><li>Passionate for customer consulting and customer orientated project management</li><li>General basic knowledge of IT</li><li>Very good written and spoken German and English skills</li></ul>&nbsp;Your Personality<ul><li>Customer- and service-orientated mindset</li><li>Excellent teamwork and communication skills</li><li>High level of willingness to learn and self-motivation</li><li>Structured and independent way of working</li></ul>We Offer<ul><li>30 days of vacation&nbsp;(regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Information Security Consultant (m/f/d) - Thessaloniki

Information Security Consultant (m/f/d) - Athens

nterbeton,&nbsp;has an excellent opportunity for a&nbsp;Sales Representative&nbsp;in Patra, Greece. This role involves managing a customer portfolio with a focus on profitability, market segment penetration, and growth potential, in alignment with the company's guidelines and commercial strategies. The Sales Representative will report directly to the Area Sales Manager.Responsibilities<ul><li>Manage a diverse portfolio of accounts while promoting and selling Interbeton products to potential customers.</li><li>Identify and establish relationships with new clients to expand the customer base.</li><li>Address and resolve customer queries, issues, and concerns promptly and effectively.</li><li>Foster robust and long-lasting business relationships with prospective and existing clients.</li><li>Collect, analyze, and maintain data regarding market trends, competitor actions, and pricing strategies.</li><li>Make direct client visits and ensure diligent follow-ups to monitor the growth of their accounts.</li><li>Track sales metrics within assigned territory, ensuring they align with corporate objectives.</li><li>Safeguard the company's interests by ensuring timely and full collection of customer debts as per the corporate credit policy.</li><li>Adhere to TITAN's safety &amp; environmental policies, endorsing best practices.</li></ul>Qualifications<ul><li>Bachelor's Degree</li><li>Prior commercial experience is mandatory.</li><li>Previous sales experience within the construction industry (concrete, aggregates, paving, etc.) or firsthand construction experience will be a significant asset.</li><li>Customer centric mindset</li><li>Strong oral, written, and interpersonal communication skills along with a client-driven philosophy</li><li>Proficiency in MS Office applications.</li><li>A customer-centric approach to work.</li><li>Ability to build and maintain successful relationships, demonstrating respect and openness to others.</li><li>Fluency in both Greek and English, with excellent oral and written communication skills.</li><li>Driving License</li><li>Military service obligations (if any) must be fulfilled.</li></ul>&nbsp;&nbsp;What we offer &nbsp; • &nbsp; &nbsp;Performance bonus • &nbsp; &nbsp;Prepaid cards for supermarket • &nbsp; &nbsp;Private health insurance and annual checkup • &nbsp; &nbsp;Learning and Development opportunities • &nbsp; &nbsp;Summer schools for employee children • &nbsp; &nbsp;Wellness programs

Sales Representative

Based in Athens, Greece, the successful candidate will be managing client calls, providing accurate information about the clinic’s services, and actively promoting solutions to secure client engagement and sales.Key activities and responsibilities of this role include:<ul><li>Handling inbound and outbound calls, presenting, promoting and selling the clinic’s products, services and solutions</li><li>Assessing client needs and providing accurate assistance and information tailored to their requirements</li><li>Accurately logging all client interactions and maintaining up-to-date records in the CRM system</li><li>Building trust and rapport with potential clients to encourage loyalty and long-term relationships</li><li>Delivering exceptional customer service in a professional and courteous manner</li><li>Any other task that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree</li><li>1–2 years of experience in a call center or customer support role</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Familiarity with ERP or CRM software is highly desirable</li><li>Fluent in Greek and proficient in English, both written and verbal</li></ul>&nbsp;Core competencies of a successful candidate:<ul><li>Strong communication and persuasion skills, with the ability to build trust and engage clients over the phone</li><li>Service-oriented mindset with excellent problem-solving abilities</li><li>Positive and professional attitude, thriving in a fast-paced environment</li><li>Highly organized with the ability to manage tasks independently or as part of a collaborative team</li></ul>

Call Center Sales Agent int-0258

Sales Strategy Development: Support department development strategy and its implementation. Identify target markets and potential clients to grow the resort’s customer base.Client Relationship Management: Performs general office duties to support S&amp;M (e.g. filing, sending emails, typing). Build and maintain strong relationships with existing and prospective clients and B2B including travel agents, corporate accounts, and individual guests. Provide exceptional customer service to enhance client satisfaction and loyalty (B2B &amp; B2C). Support the DOS/SM during the contracting cycle. Distributes special offers, price lists and promotional materials to the trade as instructed.Sales Presentations: Performs hotel site inspections or host fam trips with partners/clients as needed. Collaborate within Sani/Ikos Group presentations and site visits for potential clients, showcasing the resort's facilities and services. Attend hotel and industry related functions and tradeshows when required. Prepare customized proposals and contracts based on client needs and load contacts and sales call reports into CRM.Market Research: Provide feedback to management on market demands and guest preferences.Collaboration: Work closely with the marketing team to support promotional materials and campaigns. Collaborate with other departments to ensure seamless service delivery to clients.Reporting: Submits invoices in ERP, upload contracts and other documents in SharePoint. Maintain accurate records of sales activities and client interactions. Prepare regular reports on sales performance and forecasts for management.What will you bring?Education: University degree in Hospitality Business Administration, Economics, Communications, Marketing, or a related field (preferred).Experience: 2–3 years of proven experience in similar position.Technical Skills: Excellent knowledge of MS Office.Technical Skills: Excellent knowledge of Opera.Languages: Proficiency in English.Languages: Proficiency in German.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.Grow&nbsp;Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration packagePrivate health insuranceFlexible working model

Sales Executive DACH market

The purpose of this position is to run daily activities, reporting and operations of the Front Desk Department (such as check-in, credit limit, check-out, etc.). With experience in a high-quality luxury boutique hotel/resort guest services, the Front Desk Agent will offer the highest level of customer service. Front Desk Agent supports all property operations, ensuring that the highest levels of hospitality and service are provided. Front Desk Agent manages the flow of questions and directs guests within the lobby, as well as support the tracking and resolution of service issues. Key Duties and Responsibilities<ul><li>Encourage and build mutual trust, respect, and cooperation among team members.</li><li>Demonstrate appropriate behaviours.</li><li>Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li>Provide information to supervisors, co-workers, by telephone, in written form, e-mail, or in person.</li><li>Provide services for customer satisfaction and retention.</li><li>Support handling complaints, settling disputes, and resolving grievances and conflicts and reporting to manager, or otherwise negotiating with others.</li><li>Provide immediate assistance to guests.</li><li>Interact with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li><li>Record guest issues in the guest response tracking system.</li><li>Always follow LQA Standards related to FD operations.</li><li>Respect and maintain Forbes Standards.</li><li>Focus on guest satisfaction and focus on continuous improvement.</li><li>Analyse information and evaluate results in order to choose the best solution and solve problems.</li><li>Support day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers daily.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Participate and contribute in the discussion of the work that affects Front Desk department, discuss the ways of service improvement.</li><li>Support implementation of the upselling program, communicating and ensuring process.</li><li>Proceed with check-ins and check-outs.</li><li>Ensure that passports data collected at the check-in and guest registration is done.</li><li>Ensure due outs are done in a timely manner.</li><li>Be fully familiar with the room types, applicable rates, discount and rates structures and rate policies.</li><li>Provide necessary reports to Finance department when needed.</li><li>Credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval from the FOH Manager or Director of Rooms.</li><li>Ensure compliance with all policies, standards and procedures.</li><li>Maximum room occupancy and yield is ensured in line with the standards policy on rates.</li><li>Daily check of arrival list, making sure all rooms are assigned according to category booked and guest preferences.</li><li>Close communication is maintained with the Housekeeping department on check-outs, room moves, forecast occupancies.</li><li>All charges are correctly entered onto the guest’s folio and that this is always kept up to date.</li><li>The float, cash and credit card takings for the shift are balanced and the necessary cashier reports completed. Declares any overage or shortage on this report.</li><li>To be very meticulous in completing the daily checklist and check that it has been done during shift handover.</li><li>To assist with any other duties as required by the Director or another member of the management team.</li></ul>Education or Certification<ul><li>Minimum two years working in a luxury, or boutique hotel in Front Office department</li><li>Must be proficient in hospitality guest services and team development</li><li>Previous guest service and reservations experience preferred.</li><li>Excellent written and oral communication skills required, must be fluent in verbal and written English</li><li>Excellent computer and typing skills are required. Microsoft Office proficiency and Opera.</li><li>Excellent listening and comprehension skills required.</li></ul>

Front Office Agents, Season 2026 Opportunities | One&Only Aesthesis, Athens 17448

The Pharmaceutical Merchandiser at Nestlé Health Science (NHSc) is responsible to promote products and ensure that they are presented effectively to customers. He/she will be responsible for managing the display and promotion of NHSc products in pharmacies. This role involves collaborating with pharmacy staff, ensuring optimal product placement, and implementing marketing strategies to drive sales and customer engagement.&nbsp;A day in the life<ul><li>Product Display: Arrange and maintain attractive displays NHSc brands, to maximize visibility and appeal to customers.</li><li>Inventory Management: Monitor stock levels, assist in inventory management, and ensure timely replenishment of products.</li><li>Sales Promotion: Implement promotional strategies and campaigns to boost sales of NHSc Brands &amp; Products in focus, including the implementation of secondary displays, planograms creation, all in-store &amp; outdoor activation.</li><li>Training and Support: Provide training and support to pharmacy staff on product knowledge and effective selling techniques.</li><li>Market Analysis: Gather intelligence from the market on consumer preferences, customer profile per pharmacy in order to apply more targeted Merchandising Strategies</li><li>Customer Engagement: Interact with customers to provide information about food supplements, answer questions, and address any concerns, providing on-shelf training &amp; category management services.</li><li>Reporting: Track sales performance and provide feedback to management regarding product performance on Key Account pharmacies.&nbsp;</li></ul>&nbsp;What will make you successful Previous experience in merchandising, retail, or sales, preferably within the food supplement or pharmaceutical industry. • &nbsp; &nbsp;Strong communication and interpersonal skills. • &nbsp; &nbsp;Ability to work independently and as part of a team. • &nbsp; &nbsp;Knowledge of food supplements and health products is an advantage. • &nbsp; &nbsp;Understanding of inventory management and sales reporting • &nbsp; &nbsp;Excellent organizational skills. • &nbsp; &nbsp;Customer-focused with strong sales capabilities. Why you should apply&nbsp;Enjoy the wide range of Nestlé benefits such as:&nbsp;<ul><li>competitive salary &amp; performance bonus &nbsp;</li><li>meal vouchers</li><li>comprehensive Pension, Health Care &amp; Life Insurance programs</li><li>increased Parental leaves for both caregivers and Baby Support plan</li><li>Flexible Work policy</li><li>Wellbeing and Recognition days off</li><li>“Bring Your Pet At Work” &amp; Pet Support plan</li><li>free car parking</li><li>in-house restaurant and mini market</li><li>participation to health and wellness activities and much more</li></ul>Join the leading Food &amp; Beverages company in the world with more than 93bio CHF sales and presence in 185 countries&nbsp;Engage with our people from all over the world and join exciting local or international projects and assignments, constantly pushing boundaries&nbsp;Take full advantage of unlimited development opportunities through an extensive physical, virtual and hybrid learning ecosystem, both at local and international level&nbsp;

Pharmaceutical Merchandiser

Intellectica is recruiting a hands-on and proactive Warehouse Supervisor on behalf of a leading Supply Chain and Logistics company. Based in Aspopyrgos, Greece and reporting to the Warehouse Manager, the successful candidate will be responsible for supervising shift-based warehouse operations, guiding frontline teams, and ensuring the smooth execution of logistics processes in line with safety protocols, service standards, and operational targets.Key activities and responsibilities of this role include:<ul><li>Overseeing the smooth execution of shift-based warehouse operations, ensuring all activities align with company standards, safety protocols, and customer expectations</li><li>Monitoring daily attendance, allocating tasks according to resource planning, and adjusting workflows to meet operational demands</li><li>Managing the full cycle of warehouse processes, including inbound, storage, picking, packing, outbound, and returns</li><li>Providing hands-on support in operational tasks when required, demonstrating a proactive and solution-oriented approach</li><li>Conducting regular inventory checks, reporting discrepancies, and performing spot or scheduled stock counts</li><li>Ensuring the availability of packaging materials and initiating timely requests for replenishment</li><li>Enforcing health, safety, hygiene, and facility access protocols in line with company policies</li><li>Delivering onboarding and refresher training to team members, ensuring compliance with procedures and operational readiness</li><li>Acting as the primary point of contact for Customer Care during the shift, managing first-level requests and escalating issues as needed</li><li>Leading, coaching, and supporting warehouse teams to achieve productivity, quality, and service targets</li><li>Completing shift checklists and operational reports accurately and on time</li><li>Any other work that may be required from time to time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Secondary or higher education, ideally in Logistics, Supply Chain, or a related field</li><li>3–5 years of experience in warehouse or distribution centre operations, including at least 1 year in a supervisory or team-leading role</li><li>Solid understanding of warehouse processes such as inbound, storage, picking, packing, and outbound</li><li>Proven ability to manage shift-based teams and coordinate daily operational activities</li><li>Exposure to Warehouse Management Systems (WMS), ERP systems and other digital tools is considered a strong plus</li><li>Proficiency with Microsoft Office Suite</li><li>Solid understanding of workplace Health &amp; Safety standards and compliance practices</li><li>Fluent in Greek and proficient in English</li></ul>Core competencies of a successful candidate:<ul><li>Team leadership and coaching</li><li>Operational problem-solving</li><li>Clear and confident communication</li><li>Safety and quality awareness</li><li>Hands-on and proactive mindset</li><li>Customer service orientation</li><li>Adaptability in a fast-paced environment</li></ul>

Warehouse Supervisor int-0405

Intellectica is recruiting a highly motivated&nbsp;Customer Service Representative&nbsp;on behalf of our client, a company that specializes in the import, retail, and wholesale trade of water filters, water distribution, and bottling. Based in Athens, the candidate’s primary responsibility will be to deliver exceptional customer service and provide support throughout the ordering process.Key activities and responsibilities of this role include:<ul><li>Serving as the main point of contact for customers, responding to inquiries, providing product information, and resolving any issues or concerns in a timely and professional manner</li><li>Assisting customers with placing orders, ensuring accuracy and efficiency throughout the process</li><li>Maintaining a thorough understanding of the company’s product offerings, features, and benefits to effectively communicate and assist customers</li><li>Collaborating with internal teams such as sales, logistics, and technical support to ensure smooth order processing and delivery</li><li>Providing exceptional customer service by actively listening to customers, understanding their needs, and offering suitable solutions</li><li>Any other task that may be required from time-to-time</li></ul>Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree is considered a&nbsp;plus</li><li>Knowledge of Microsoft Office suite (Word, Excel)</li><li>Knowledge of ERP or CRM software is considered a&nbsp;plus</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills; personable and engaging</li><li>Strong problem-solving skills and ability to handle customer complaints with tact and diplomacy</li><li>Strong organizational skills with the ability to prioritize tasks effectively</li><li>A genuine multi-tasker with the ability to work well under pressure, as well as independently</li><li>Excellent collaboration skills to cooperate effectively with team members</li></ul>

Customer Service Representative int-0357

M&amp;S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks &amp; Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. Everyone is welcome at M&amp;S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&amp;S, that individuality has the potential to make waves.Innovative products, a&nbsp;passion for quality and a total commitment to great customer service are all hallmarks of our business. You’ll ensure these are deeply ingrained in your team and store. This means managing colleagues, costs and standards to keep your section running smoothly and profitably, as well as ensuring shelves are clean and fully stocked throughout the day. At the same time, you’ll keep your team well-informed – setting targets, updating them on promotions, motivating them and managing performance.Job requirementsYou’ll be an experienced retailer with the commercial, leadership and operational skills to create the ultimate shopping experience. You’ll need the ability to build relationships with customers and colleagues alike. You’ll be well-organized, with a business management mindset, on top of stock control, staffing issues and in-store standards, while monitoring costs and driving profitable sales. If you have all of the above, and you are also tech aware, university graduate and fluent in English, you can apply by sending your CV.

Section Manager - Athens

Η&nbsp;Esperides Rent a Car αναζητά δυναμικά άτομα για να ενισχύσουν την ομάδα μας ως Υπάλληλοι Γραφείου. Ο/Η Υπάλληλος Γραφείου θα έχει την ευθύνη της διαχείρισης κρατήσεων, της γραφειακής υποστήριξης και της εξυπηρέτησης πελατών, προσφέροντας μια άριστη εμπειρία στους πελάτες μας, τόσο τηλεφωνικά όσο και εντός του γραφείου.&nbsp;Κύριες Αρμοδιότητες:<ul><li>Διαχείριση Κρατήσεων: Καταχώριση και παρακολούθηση κρατήσεων μέσω του υπολογιστή, διασφαλίζοντας την ακριβή καταγραφή των αιτημάτων και τις σωστές πληροφορίες για τα οχήματα.</li><li>Εξυπηρέτηση Πελατών: Υποδοχή και εξυπηρέτηση πελατών εντός του γραφείου, απαντώντας σε ερωτήσεις και παρέχοντας πληροφορίες σχετικά με τις υπηρεσίες ενοικίασης, τα διαθέσιμα οχήματα και τους όρους ενοικίασης.</li><li>Γραφειακή Υποστήριξη: Διαχείριση καθημερινών γραφειακών εργασιών, όπως η καταχώριση στοιχείων πελατών, η επεξεργασία πληρωμών και η προετοιμασία συμβάσεων ενοικίασης.</li></ul>&nbsp;_________________&nbsp;Esperides Rent a Car is seeking dynamic individuals to strengthen our team as Office Employees. The Office Employee will be responsible for managing bookings, providing office support, and assisting customers, ensuring an excellent experience both over the phone and in the office.Main Responsibilities:<ul><li>Booking Management: Entering and tracking bookings through the computer, ensuring accurate recording of requests and correct vehicle information.</li><li>Customer Service: Welcoming and assisting customers in the office, answering questions, and providing information about rental services, available vehicles, and rental terms.</li><li>Office Support: Handling daily office tasks such as entering customer details, processing payments, and preparing rental contracts.</li></ul>

Υπάλληλος γραφείου Rent a Car / Rent a Car Office Employee

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and French C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and French

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Italian C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Italian

The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Serves an assigned territory/client with moderate variables in geography and/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). Must possess ability to support and manage moderate level of variability and change.DescriptionEssential Functions - Duties and Responsibilities• Lead, develop, and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction• Provide accurate weekly, monthly, and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date• Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members• Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client/specific territories• Stay current on developments in client products/services and within the market and ensure the team is informed on the latest trends and market direction• Act as a point of escalation for the client and respond in a timely manner to any issues• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed• Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client• Work closely with client contact on reporting and forecasting• Ensure team alignment to achieve operating plan targets, sales targets, and clientperformance targets (CPTs)• Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team• Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)• Ensure high level of professionalism during all interactions with team and client• Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience• Lead team to effectively influence buying/renewal process to achieve greater client satisfactionQualificationsRequired Qualifications• Minimum 3 years of proven work experience in a sales leadership role (or similar)• At least 9 months experience in Concentrix or 6 months in Concentrix in targeted role• Consistent track record of success with a passion for exceptional customer experience anddriving team results• Must be well-versed in High Performance Selling methodologies• Results-driven, analytically proficient, strategically minded with an operational outlook• Excellent people management, leadership, and coaching skills• Strong record of developing and retaining high potential employees• Experience in a fast-paced high-volume sales environment with tight deadlines in adynamic working environment• Excellent listening and problem-solving skills• Excellent verbal and written communication skills, both internally and externally• Ability to maximize revenue through best practices• Highly organized with the ability to handle multiple priorities• Strong knowledge of Microsoft Office programs• Demonstrated ability to prioritize and multi-task in a time-sensitive environment• Demonstrated ability to make timely and sound decisions; make decisions under conditionsof uncertainty or limited data; evaluate short- and long-term consequences• Execute high level of independent judgement and critical thinking• Professional and polished demeanor• Strong written and verbal communication skills in both English B2-C1 and Spanish C2.• Willingness to work on site from our office in AthensPreferred Qualifications• Bachelor’s degree• Experience working with Salesforce.com or similar CRM preferred

Sales Team Leader with English and Spanish

DS Smith, a leading international sustainable packaging company, is seeking candidate to fill the position of Quality AnalystJob Summary&nbsp;Purpose of Role &nbsp;<ul><li>To deliver day to day execution of a segment of the Sites Operational activities, &nbsp;reporting to the Cluster Quality Manager. The specific accountabilities will be defined locally, based on the specific site needs, size and required number of employees covering these activities.</li><li>Quality improvement</li><li>Product Safety</li><li>Compliance vs standards &amp; regulations</li><li>Sustainability</li></ul>Key Accountabilities &amp;&nbsp;Main Responsibilities&nbsp;Quality assurance<ul><li>Act as principal point of contact for product/service quality and hygiene issues, for both Customer and internally raised matters · Administer customer complaints system including launching complaints, customer replies and monitoring of general efficiency of system, particularly complaint turnaround times. Brings the voice of the customer for product quality.&nbsp;</li><li>Lead/assist with investigations as required, using structured problem-solving techniques/cross functional teams where appropriate. Act promptly to prevent re-occurring issues through CAPA processes.&nbsp;</li><li>Provide relevant quality/technical data as required, including Quality Dashboard, and to ensure that all relevant noticeboards are maintained with current information.</li><li>Works closely with the site management team.&nbsp;&nbsp;</li><li>Conduct routine audits to ensure compliance, identification of non-compliance with appropriate corrective and preventative action. Implementation of opportunities for improvement and best practice.</li><li>Involved in customer visits.</li><li>Responsible for compliance standards and maintaining external certification.&nbsp;</li><li>Manage Sustainability topics like EUDR &amp; ESG</li></ul>Compliance<ul><li>To manage a timetable of checks and audits for the site.&nbsp; Ensure checks and documentation is taking place according to schedule.</li><li>To monitor and maintain validity of site certifications and their subsequent renewals.</li><li>To support SMI for customers in quality related matters</li><li>To administrate the provision and accuracy of production documents (Control sheets).</li><li>To identify problems and improvements with shop floor documentation by identifying non-compliance and working with operators to define improvements.</li><li>To undertake routine administration tasks related to compliant production.</li><li>To highlight non-compliance and work with managers on corrective action.</li></ul>Core Competencies&nbsp;Qualities/Attributes &nbsp;Job Specific Technical Requirements<ul><li>Must have experience of quality systems and root cause analysis.</li><li>Must have good analytical and good communications skills.</li><li>High level of rigour and organisation skills.</li><li>High level of Office Suite</li><li>Specific experience with Sustainability related topics</li><li>Numerate and able to conduct and present data analysis</li></ul>Desirable Qualifications &amp; Experience &nbsp;Evidenced &nbsp;<ul><li>Quality management experience &amp; qualifications (e.g. HACCP, Food Safety, BRC…)</li><li>Must be ISO lead auditor qualified.</li><li>Experience of working in Corrugated manufacturing environment.</li></ul>

Quality Analyst

We’re seeking a skilled Network Engineer (L1) to be responsible for the initial receipt, classification, and basic troubleshooting of customer incidents and service requests, focusing on network, cloud, and system infrastructure. The ISC operates on a 24x7 shift rotation to ensure continuous service availability for customers.📌&nbsp;Location: Athens (North Suburbs)📍&nbsp;Working Model: Hybrid🕗Working Hours:&nbsp;Shifts - 24x7x365Reporting to: ISC Manager🕵‍♀️ &nbsp;What we are looking for:Technical Diploma or&nbsp;degree in IT, Computer Science, or a related field (or equivalent experience).&nbsp;&nbsp;Preferred Certifications (Not Mandatory but Advantageous):·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA A+,·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Juniper JNCIA-Junos·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fortinet NSE 3 or/and NSE4·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CompTIA Network+ or CCNA·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Microsoft Azure Fundamentals (AZ-900)🎯&nbsp;Main Responsibilities<ul><li>Act as the initial point of contact for customers, receiving incidents, service requests, and inquiries via ticketing system, phone, or email.</li><li>Perform initial triage, classification, and prioritization of incoming tickets in accordance with Service Level Agreements (SLAs) and escalation processes.</li><li>Monitor network infrastructure, firewalls, SD-WAN, and cloud services for performance and security issues.</li><li>Identify and troubleshoot basic network issues, such as connectivity failures, latency, and packet loss.</li><li>Escalate complex or unresolved issues to L2 / L3 teams following established procedures.</li><li>Perform initial diagnostics using tools such as FortiManager, FortiAnalyzer, Zabbix, and Junos Space.</li><li>Provide first-line support for customer inquiries related to network connectivity, VPN access, and firewall policies.</li><li>Log all incidents, service requests, and troubleshooting steps accurately in the ticketing system.</li><li>Follow Standard Operating Procedures (SOPs) for troubleshooting, monitoring, and escalation.</li></ul>💻&nbsp;Specific Technical Skills:<ul><li>Relevant experience in IT support / helpdesk roles will be considered a strong plus</li><li>Basic understanding of networking principles (TCP/IP, routing, switching).</li><li>Familiarity with one or more of the following technologies: Fortinet SD-WAN or FortiGate platforms, Juniper Networks devices.</li><li>Strong problem-solving skills and ability to follow troubleshooting guides.</li><li>Excellent communication skills (written and verbal) in [Language Requirement, e.g., English].</li><li>Ability to work under pressure in a fast-paced, 24x7 operational environment.</li><li>Willingness to work on a rotating shift schedule, including nights, weekends, and public holidays.</li></ul>What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫&nbsp;Formal training and Professional Qualifications fully funded</li><li>✔️&nbsp;Competitive compensation package</li><li>⚕️&nbsp;Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Teams (e.g. Running, Volunteering)</li><li>👥&nbsp;A Buddy who will support you with your onboarding</li></ul>

ISC Engineer L1

Intellectica&nbsp;is&nbsp;recruiting&nbsp;an&nbsp;experienced&nbsp;Retail&nbsp;Store&nbsp;Manager&nbsp;on&nbsp;behalf&nbsp;of&nbsp;a&nbsp;leading&nbsp;company&nbsp;in&nbsp;the&nbsp;home&nbsp;furnishings&nbsp;industry&nbsp;that&nbsp;specializes&nbsp;in&nbsp;designing&nbsp;and&nbsp;manufacturing&nbsp;high-quality&nbsp;kitchens&nbsp;in&nbsp;Greece.&nbsp;Based&nbsp;in&nbsp;Athens,&nbsp;the&nbsp;candidate’s&nbsp;primary&nbsp;goal&nbsp;is&nbsp;to&nbsp;contribute&nbsp;to&nbsp;the&nbsp;growth&nbsp;of&nbsp;the&nbsp;company,&nbsp;driving&nbsp;sales&nbsp;of&nbsp;the&nbsp;company’s&nbsp;retail&nbsp;stores.Key&nbsp;activities&nbsp;and&nbsp;responsibilities&nbsp;of&nbsp;this&nbsp;role&nbsp;include:<ul><li>Managing&nbsp;and&nbsp;overseeing&nbsp;the&nbsp;day-to-day&nbsp;operations&nbsp;of&nbsp;two&nbsp;retail&nbsp;stores,&nbsp;taking&nbsp;ownership&nbsp;of&nbsp;their&nbsp;commercial&nbsp;success</li><li>Championing&nbsp;a&nbsp;culture&nbsp;of&nbsp;outstanding&nbsp;customer&nbsp;service&nbsp;and&nbsp;experience,&nbsp;ensuring&nbsp;high&nbsp;customer&nbsp;satisfaction&nbsp;rates&nbsp;and&nbsp;retention</li><li>Setting&nbsp;quantitative&nbsp;and&nbsp;qualitative&nbsp;targets&nbsp;for&nbsp;store&nbsp;staff,&nbsp;based&nbsp;on&nbsp;the&nbsp;company’s&nbsp;strategy,&nbsp;and&nbsp;managing/motivating&nbsp;the&nbsp;sales&nbsp;teams&nbsp;to&nbsp;achieve&nbsp;them</li><li>Recruiting,&nbsp;engaging&nbsp;and&nbsp;developing&nbsp;winning&nbsp;store&nbsp;teams</li><li>Monitoring&nbsp;and&nbsp;analyzing&nbsp;the&nbsp;performance&nbsp;(KPIs)&nbsp;of&nbsp;the&nbsp;stores,&nbsp;sales,&nbsp;and&nbsp;customer&nbsp;data&nbsp;to&nbsp;identify&nbsp;trends&nbsp;and&nbsp;opportunities&nbsp;for&nbsp;improvement</li><li>Ensuring&nbsp;adherence&nbsp;of&nbsp;the&nbsp;stores&nbsp;to&nbsp;the&nbsp;company’s&nbsp;branding&nbsp;and&nbsp;merchandising&nbsp;guidelines</li><li>Ensuring&nbsp;compliance&nbsp;with&nbsp;legal,&nbsp;safety,&nbsp;security,&nbsp;sustainability,&nbsp;urban&nbsp;planning,&nbsp;and&nbsp;other&nbsp;requirements&nbsp;governing&nbsp;the&nbsp;operation&nbsp;of&nbsp;retail&nbsp;stores</li><li>Leading&nbsp;and&nbsp;coordinating&nbsp;with&nbsp;the&nbsp;departments&nbsp;involved&nbsp;in&nbsp;store&nbsp;openings,&nbsp;renovations,&nbsp;and&nbsp;refurbishments</li><li>Daily&nbsp;involvement&nbsp;in&nbsp;digital&nbsp;customer&nbsp;relationship&nbsp;management&nbsp;and&nbsp;corporate&nbsp;processes</li><li>Any&nbsp;other&nbsp;task&nbsp;that&nbsp;may&nbsp;be&nbsp;required&nbsp;from&nbsp;time&nbsp;to&nbsp;time</li></ul>Professional&nbsp;experience&nbsp;&amp;&nbsp;qualifications&nbsp;of&nbsp;a&nbsp;successful&nbsp;candidate:<ul><li>BSc&nbsp;in&nbsp;Business&nbsp;Administration,&nbsp;marketing,&nbsp;or&nbsp;a&nbsp;related&nbsp;field</li><li>3+&nbsp;years’&nbsp;professional&nbsp;experience&nbsp;in&nbsp;retail&nbsp;sales,&nbsp;business&nbsp;development&nbsp;and&nbsp;store&nbsp;management&nbsp;roles</li><li>Experience&nbsp;in&nbsp;commercial&nbsp;management&nbsp;and&nbsp;CRM/ERP&nbsp;systems</li><li>Proven&nbsp;experience&nbsp;in&nbsp;managing&nbsp;experienced&nbsp;sales&nbsp;teams&nbsp;and&nbsp;achieving&nbsp;quantitative&nbsp;and&nbsp;qualitative&nbsp;goals</li><li>Comfortable&nbsp;with&nbsp;MS&nbsp;office&nbsp;and&nbsp;related&nbsp;tools</li><li>Fluent&nbsp;in&nbsp;English&nbsp;and&nbsp;Greek</li></ul>Core&nbsp;competencies&nbsp;of&nbsp;a&nbsp;successful&nbsp;candidate:<ul><li>Driven,&nbsp;self-motivated,&nbsp;hard-working,&nbsp;trustworthy&nbsp;and&nbsp;client-focused</li><li>Avid&nbsp;multi-tasker&nbsp;with&nbsp;advanced&nbsp;organizational&nbsp;skills&nbsp;and&nbsp;strong&nbsp;focus&nbsp;on&nbsp;results</li><li>Effective&nbsp;communicator&nbsp;(both&nbsp;verbal&nbsp;and&nbsp;written)</li><li>Personable&nbsp;and&nbsp;engaging,&nbsp;able&nbsp;to&nbsp;build&nbsp;strong&nbsp;relationships&nbsp;and&nbsp;work&nbsp;in&nbsp;teams</li><li>Confident&nbsp;and&nbsp;able&nbsp;to&nbsp;work&nbsp;well&nbsp;under&nbsp;pressure</li></ul>Benefits&nbsp;provided&nbsp;by&nbsp;the&nbsp;company:<ul><li>Competitive&nbsp;salary</li><li>Mobile&nbsp;phone</li><li>Laptop</li></ul>Apply Now

Retail Store Manager int-0307

We are looking for a highly motivated and creative individual to join our team in Brussels, to address the market of EU Institutions and International Organizations, and NATO.If you have strong communication skills, you are business minded and have a drive to increase business, then we want to hear from you.As an Account Manager you'll be concerned with improving and growing ICT business, by fostering and developing relationships with key customers, consultants and other partners.&nbsp;Main Responsibilities<ul><li>Drive ICT business with existing and new customers.</li><li>Build strong relationships with our clients to address their needs and challenges.</li><li>Lead origination of new opportunities at our clients, actively working together with our Presales, Solution Architecture and Service Delivery teams.</li><li>Drive and closing new business opportunities.</li><li>Manage the end-to-end sales and business development process.</li><li>Coordinate with internal working groups (recruiting, procurement, legal).</li><li>Build strong relationship with partners, suppliers and key stakeholders.</li><li>Prepare sales plan to deliver growth, revenue and margin targets.</li><li>Take responsibility/ownership of pipeline development, accurate monthly forecasting and revenue delivery.</li></ul>&nbsp;Required SkillsYou are the right candidate if you have:<ul><li>More than two (2) years of experience in Sales, Business Development, Account Management, Service Delivery Management or Project Management in EU Institutions, or four (4) years for Senior candidates.</li><li>Knowledge of processes and procurement procedures of EU Institutions and Agencies, and International Organizations.</li><li>Understanding of IT Technology trends (Cloud, Cybersecurity, AI).</li><li>Broad network and excellent communications skills (verbal and written).</li><li>Ability to establish relationships of trust with clients and partners.</li><li>Ability to lead and work effectively in a virtual team environment.</li><li>Ability to prioritize and manage time productively.</li><li>Fluency in English and the ability to address an international audience.</li><li>Knowledge of French or Dutch is a plus.</li></ul>&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits<ul><li>Competitive remuneration package</li><li>Company Mobile &amp; Device Subsidies</li><li>Modern working environment, working laptop only</li></ul>Your balance<ul><li>Flexible working arrangements</li><li>Private insurance for employees and their family members</li></ul>Your wellness<ul><li>Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”</li></ul>Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:<ul><li>Unlimited access to digital learning platforms Percipio &amp; Coursera</li><li>Various f2f custom made learning academies</li><li>Talent &amp; rotation programs</li></ul>Your On-boarding<ul><li>Virtual new hire pre-boarding &amp; onboarding program</li><li>A buddy to support you in the first months working with us</li></ul>

Sales - Account Manager (Brussels)

As an e-Commerce Operations Manager, you will play a critical role in developing and scaling e-Commerce Operations within our Warehouse. By combining strong warehouse operations management with e-Commerce expertise, you will help build a robust, scalable, and customer-centric fulfillment operation aligned with Pet City’s quality standards and growth plans. Your strong organizational, problem-solving, and cross-functional collaboration skills—together with your hands-on experience in Warehouse and e-Commerce Operations and, of course, your love for pets—will help you thrive in this role!&nbsp;Key Responsibilities:• Manage the day-to-day operations of the e-Commerce Warehouse, ensuring smooth execution across Fulfillment, Last Mile, and Stock teams• Assign daily tasks, monitor team productivity, and ensure optimal workforce utilization• Ensure timely order fulfillment and strict adherence to agreed SLAs (Service Level Agreements)• Implement, monitor, and continuously improve Standard Operating Procedures (SOPs), ensuring consistency, quality, and operational excellence• Track, analyze, and improve key operational KPIs (productivity, order accuracy, on-time delivery, cost per order)• Act as a key point of contact between Warehouse Operations and the e-Commerce team, contributing to the development of the e-Commerce function within the warehouse• Collaborate closely with Customer Experience (CX) and Commercial teams to resolve operational issues impacting customer satisfaction• Identify inefficiencies, and improvement opportunities across processes, systems, and workflows• Support the development, training, and coaching of teams on processes, systems, and performance standards• Ensure compliance with Pet City’s quality standards, safety rules, and operational guidelinesRequirements:• Bachelor’s degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field• Minimum 3–5 years of experience in Warehouse Operations, Fulfillment, or e-Commerce Operations• Strong hands-on warehouse experience is essential; this role requires daily presence on the warehouse floor• Solid understanding of e-Commerce fulfillment operations (order picking, packing, last mile delivery, returns)• Experience working with KPIs, SLAs, and performance management• Familiarity with WMS, ERP systems, and operational reporting tools• Strong collaboration skills and ability to work cross-functionally with e-Commerce, CX, and Commercial teams• Strong organizational, problem-solving, and decision-making skills• Proactive mindset with a strong focus on continuous improvement and process development• Ability to work in a fast-paced, dynamic environment and manage operational complexity&nbsp;What we offer💶Competitive compensation package🎓Opportunities to learn and grow within a dynamic and fast-growing company💼Friendly and collaborative working environment💊Special prices and discounts on healthcare, well-being, and insurance packages through our network of partners🩺 Private health insurance coverage🏷️Employee discounts on our products and services🚀Your professional and personal success is our commitment

e-Commerce Operations Manager

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated&nbsp;CVM Product Manager&nbsp;to join our&nbsp;CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission to:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred)</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language</li><li>A collaborative team player</li></ul>What you will get:&nbsp;<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

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