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As an ICT Technical Account Manager you will be responsible for performing Presales Analysis and presenting Solutions for Vodafone’s ICT services to Private Corporate customers (Cloud, Integration &amp; Infrastructure solutions as well as Software as a Service products). The job holder will have the opportunity to develop expertise in new technologies/services (e.g.. IaaS, SaaS, PaaS, Integration services etc) and work closely with a wide network of key accounts. &nbsp;<ul><li>Perform daily visits (physical or digital) to investigate &amp; analyse Corporate Customer needs so as to propose the technical solution that meets customer requirements. &nbsp;</li><li>Lead the technical and commercial discussion both with customers and internal organization. Be responsible for the preparation and presentation of Solution Propositions and RFP responses. &nbsp;</li><li>Liaise thoroughly with Internal and External business Partners, in order to deliver flawless Technical Solutions&nbsp;</li><li>Achieve Sales Targets by co-operating with Corporate Account Managers &nbsp;</li><li>Earn Customer Loyalty by becoming the long-term contact of choice for the customer’s Digital Transformation journey and IT solutions lifecycle.&nbsp;</li></ul>Who you are<ul><li>Previous working experience in a similar position in a Telecommunications or IT company&nbsp;</li><li>Ability to understand the customer’s IT operation model and propose solutions related to ICT e.g. Private and Public Cloud (Azure), Microsoft Modern Workplace &amp; Security, EndPoint Security (MS Defender) as well as Integration services for the above&nbsp;</li><li>Experience in technical, both in Greek and English&nbsp;</li><li>Ability and interest to learn about the latest business services and products.&nbsp;</li><li>Very good interpersonal skills and ability of fluent communication with customers and partners. &nbsp;</li><li>Strong results orientation, attention to detail &amp; flexibility to work under pressure &amp; tight timelines&nbsp;</li></ul>

ICT Technical Account Manager

Global Network is a Global Strategy &amp; Consulting practice, pulling together multinational and cross-cultural professionals based at key locations around the world. No matter what business, no matter where in the world, our unrivaled industry and function experts help our Clients to shape the future creating clearly defined, measurable value. We are delivering on the promise of technology and human ingenuity.Within Accenture Global Network (GN Song), we drive innovation and deliver value by crafting tailored digital strategies for some of the world’s most successful organisations. Our focus spans marketing, commerce &amp; sales and service functions, supporting transformative strategies that boost business performance, enhance customer experience, and foster long-lasting relationships.WORK YOU WILL DO:<ul><li>Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels.</li><li>Serve as a subject matter expert in CCaaS platforms (Salesforce Service Cloud, Sprinklr, AWS Connect, Genesys Cloud, Nuance CXone, Microsoft Dynamics 365), providing guidance on transformation projects.</li><li>Proactively enhance skills in quality monitoring, WFM, gamification, and AI-powered customer experiences.</li><li>Leverage deep knowledge of industry-specific processes, working with Fortune 500 clients and sophisticated customer interaction operations.</li><li>Motivated to embrace new opportunities and continuously stay updated with certifications, ensuring ongoing improvement in the field.</li></ul>QualificationWHO WE ARE LOOKING FOR?<ul><li>Minimum bachelor’s degree.</li><li>2+ years of experience within Consulting (preferred) and/or other industry experience.</li><li>Solid knowledge and direct experience in leading transformative changes in digital customer service, customer experience design.</li><li>Experience in Service, Contact Center tools (AWS, Genesys, Google, NICE, Sprinklr, Salesforce Service Cloud).</li><li>Excellent English communication skills (written &amp; spoken) required.</li></ul>WHAT´S IN IT FOR YOU?<ul><li>Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts</li><li>Continuous hard and soft skills training &amp; development through global platforms &amp; local academy</li><li>Career coaching and mentorship to help you manage your career and develop professionally</li><li>Ongoing strengths and skills based evaluation process</li><li>Various opportunities to develop your career across a spectrum of clients, industries and projects</li><li>Diverse and inclusive culture</li><li>Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)</li><li>Under our Brain Regain initiative, extra relocation benefits may apply</li></ul>

Consultant Customer Sales & Service – Service Transformation

As an Atlassian Services Project Manager, you will oversee end-to-end delivery of Atlassian implementation, migration, and optimization projects — ensuring they are completed on time, within budget, and in alignment with customer goals and best practices. You will work closely with clients, technical consultants, and internal stakeholders to drive project success, ensuring exceptional service quality and long-term customer satisfaction.Responsibilities<ul><li>Lead Atlassian solution delivery projects (Jira Software, Jira Service Management, Confluence, etc.) from initiation through closure, managing scope, timelines, and budgets.</li><li>Coordinate cross-functional teams including solution architects, technical consultants, and client stakeholders to ensure seamless project execution.</li><li>Define and document project scope, requirements, and deliverables in collaboration with clients and the technical team.</li><li>Manage client expectations and proactively engage with stakeholders to maintain alignment throughout the project lifecycle.</li><li>Apply and adapt the company’s Project Delivery Framework to fit each project’s environment, methodology (Agile, hybrid, or waterfall), and scale.</li><li>Identify, assess, and mitigate risks and issues, ensuring proactive management and transparent communication.</li><li>Handle change requests efficiently, balancing customer needs and delivery constraints while maintaining project governance standards.</li><li>Monitor progress and success metrics, report key milestones and KPIs to internal and external stakeholders, and escalate as needed.</li><li>Develop executive-level project reports and presentations for clients and internal management.</li><li>Collaborate with Account Managers and Service Delivery Leads to ensure project health, client satisfaction, and opportunities for service improvement or expansion.</li><li>Contribute to continuous improvement initiatives in project management practices and Atlassian service delivery processes.</li></ul>Requirements<ul><li>3+ years of experience managing IT implementation or service delivery projects — preferably in software, consulting, or ITSM/DevOps environments.</li><li>Proven experience with Atlassian tools (Jira Software, Confluence, Jira Service Management) — configuration or project-level experience required.</li><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.</li><li>PMP, Prince2, or Agile/Scrum certification is considered a strong asset.</li><li>Excellent client-facing, communication, and stakeholder management skills.</li><li>Strong analytical and problem-solving mindset with a structured approach to issue resolution.</li><li>Experience working in multi-disciplinary and geographically distributed teams.</li><li>Comfortable working in dynamic, changing environments with evolving client needs.</li><li>Excellent organizational skills and ability to manage multiple concurrent projects.</li><li>Experience in consulting or professional services delivery preferred.</li><li>Experience in migration or integration projects (e.g., Jira Cloud migration, Legacy ITSM tools-to-Jira transitions) is a plus.</li><li>Willingness to travel occasionally for client engagements or team collaboration.</li></ul>BenefitsAs an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>

Project Manager (Atlassian Services)

Epsilon Net, the Largest Group of Business Software in Greece with a full portfolio of specialized services and software solutions, offers you:Career Growth – Become part of a team that fosters growth, learning, and personal development.Supportive Culture – Achieve greatness in a space that emphasizes cooperation, idea exchange, and a pursuit of excellence.Top Clients &amp; Technology – Join forces with top-tier business professionals and utilize the most innovative Microsoft tools.🟪Your RoleWe are looking for a Project Manager with deep expertise in CRM projects to lead Microsoft Dynamics 365 CRM implementations. You will be responsible for managing complex CRM initiatives end-to-end, ensuring successful delivery, high quality, and strong business alignment.🟩Your Mission<ul><li>Lead end-to-end project management for Microsoft Dynamics 365 CRM implementations, upgrades, and rollouts.</li><li>Act as the primary point of contact for customers on CRM processes, solution design, and delivery governance.</li><li>Work closely with business stakeholders, consultants, and technical teams to translate business requirements into CRM solutions.</li><li>Develop and maintain detailed project plans covering scope, timelines, resources, budget, risks, and milestones.</li><li>Proactively identify and manage risks, dependencies, and issues specific to CRM integrations, data migration, and user adoption.</li><li>Ensure high-quality documentation, status reporting, and transparent communication throughout the project lifecycle.</li><li>Oversee UAT, training activities, go-live, and post-production support to ensure successful CRM adoption.</li></ul>🟨What You Offer<ul><li>Bachelor’s degree in Computer Science, Software Engineering, Business Administration, or a related field.</li><li>3–5+ years of proven experience managing CRM projects, ideally on Microsoft Dynamics CRM.</li><li>Strong hands-on understanding of CRM concepts, architecture, and tools, including configuration vs customization.</li><li>Solid experience in stakeholder management and coordination of cross-functional delivery teams.</li><li>Excellent communication, presentation, and negotiation skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Very good command of the English language.</li></ul>🌟A great asset<ul><li>Practical experience with Dynamics 365 modules (Sales, Customer Service, Marketing, Field Service).</li><li>Familiarity with Power Platform (Power Automate, Power Apps, Power BI) and CRM integrations.</li><li>Experience delivering projects using Agile or Hybrid methodologies.</li><li>Microsoft Dynamics or Power Platform certifications.</li></ul>🟫What We Offer💰 Competitive salary &amp; benefits package.📚 Ongoing training &amp; career development (Epsilon Training &amp; Epsilon College).🩺 Private medical insurance &amp; psychological support services.💻 Hybrid working model in Athens.🏆 Multi-awarded workplace (Fortune’s 100 Best Companies to Work For in Europe 2024, Best Workplace in Technology, Best Workplaces for Women).

Project Manager (Microsoft D365 CRM)

The Network Security Solutions Manager’s responsibilities include offering technical architectural expertise in design, implementation and support of network and security services, managing a team of technical staff, overseeing resource management and development of staff.Main Responsibilities:Network Security Design and Implementation:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee Design and implementation of network and security solutions.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure best practices are followed across customer projects.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Command of technologies like MPLS, ACI, SD-WAN, LAN/WAN, MANO, FW, NAC, Wireless, DC infra, Virtualization, Security.Customer Support and Operations:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Optimize processes for customer operations.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Orchestrate escalated Customer Incidents thus ensuring SLAs.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Service Requests that require implementation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Change Requests that require design and implementation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead incident response efforts and root cause analysis towards implementing corrective measures to prevent future incidents.&nbsp;Technical Expertise and Continuous Improvement:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay updated with the latest network and security trends, threats, and technologies.&nbsp;&nbsp;Other required Skills:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Exceptional time management skills with the ability to direct multiple projects simultaneously.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in procurement, budgeting, forecasting, and asset management.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven skills in people management.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead, mentor, and develop team members.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assign tasks, monitor progress, and ensure timely technical project completion.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; P&amp;L management of projects.What we are looking for:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 10 years of work experience in network architecture, design, Implementation, support (Routing, Switching, FW, DC) in a large organization (SP or Enterprise) or business environment with extensive campus network.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 7 years of work experience in solutions from manufacturers such as Cisco, Juniper, Fortinet or Palo Alto.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; At least 2 years of people management experience·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or Master's degree in a relevant field (e.g. Computer Science, Electrical Engineering, Network Engineering).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCIE (R&amp;S, DC, Security) or equivalent certifications from other manufacturers (Juniper, Fortinet), with corresponding experience in an integrator or telecommunications provider required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Current strong technical expertise with Cisco/Juniper/ Fortinet is required.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cloud/Hybrid infrastructure experience is desirable.What you will gain:<ul><li>🏋️‍️Friendly and dynamic working environment</li><li>🏫 Formal training and Professional Qualifications fully funded</li><li>✔️ Competitive compensation package</li><li>⚕️ Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽‍Corporate Sports Teams (e.g. Running, Basketball, Volleyball)</li><li>👥 A Buddy who will support you with your onboarding</li></ul>

Network Security Solutions Μanager

We are seeking an experienced&nbsp;Senior Presales &amp; Project Management IT Specialist&nbsp;on behalf of our client. This role is ideal for an experienced professional with a strong background in IT Services, Product Presales, and Project Management.&nbsp;Your Day-to-Day<ul><li>Develop and maintain presales materials to ensure alignment with company offerings.</li><li>Collaborate with ecosystem partners for seamless customer engagement.</li><li>Design and present tailored technical solutions to meet customer needs.</li><li>Prepare, document, and manage responses to RFPs.</li><li>Create and deliver polished proposals and presentations to clients.</li><li>Oversee project and resource planning from inception through to successful completion and customer satisfaction.</li><li>Manage relationships with vendors and partners.</li></ul>&nbsp;Your Key Strengths<ul><li>Bachelor's degree in Electrical Engineering with IT direction or Information Technology related field.</li><li>Minimum 10 years of experience in complex enterprise design and end-to-end project implementation.</li><li>Demonstrated ability to manage projects through the entire lifecycle.</li><li>Advanced proficiency in Collaboration tools, Project Management tools and MS Office platform.</li><li>Proven expertise in Information Security system integration projects.</li><li>Strong technical writing skills and fluency in English.</li><li>Experience working with IT vendors and integrators.</li><li>Motivated, proactive leader with a collaborative approach.</li></ul>&nbsp;Why Join Them?💸&nbsp;Competitive salary package.🚑 Comprehensive medical benefits🚀 Dynamic, supportive working environment in a fast-growing company.&nbsp;

Senior Presales & Project Management IT Specialist

We at&nbsp;Nova, are a very young and dynamic team, the 2nd largest telecom provider in Greece, looking for a talented and highly motivated CVM Product Manager to join our CNS Acquisition, CVM &amp; Base Development team.You have a challenging mission for:Boost revenue by growing existing customers and acquiring new ones, turning insights into actionable sales initiatives, coordinating cross-functional campaigns, and delivering exceptional customer experiences. This is an excellent opportunity for a proactive professional who thrives in a fast-paced environment and brings fresh ideas to drive results.What will you do:<ul><li>Revenue growth via development of existing customer base (CRM-CVM) &amp; acquisition of new customers; Owner of end-to-end design and execution of cross-selling and upselling campaigns &amp; offering</li><li>Responsible for maintaining the right balance between production volumes and average value-in, safeguarding a healthy development of converged consumer base</li><li>Analyze multiple datasets &amp; create relevant segmentation to identify opportunities and quickly turn insights into Sales initiatives</li><li>Main contact person with Sales points for her/his field, supporting and educating our sales partners with relevant material</li><li>Coordinating digital campaigns and initiatives with digital &amp; brand departments</li><li>Analyze market and perform competition analysis</li><li>Cross-functional collaboration with all involved departments across organization for the proper delivery and support of services</li><li>Expected to bring new &amp; fresh ideas</li><li>Guarantee impeccable execution with maximum level of CEX</li></ul>It would be great if you have:<ul><li>3–5 years of experience in CRM/CVM, Marketing, Finance, or Analytics (CRM experience preferred).</li><li>Bachelor’s degree in Statistics, Mathematics, Marketing, Finance, Computer Science, or a related field.</li><li>Strong analytical skills with experience in SQL , Python , Relational Databases</li><li>Results-oriented, with a proven track record of exceeding targets.</li><li>Creativity, efficiency, and attention to detail</li><li>Excellent command of the English language.</li><li>A collaborative team player.</li></ul>&nbsp;What you will get<ul><li>Wellness programs to keep yourself fit</li><li>Mobile voice and data to talk</li><li>Discounts on&nbsp;Nova Fixed / Mobile / TV&nbsp; for you, friends, family</li><li>Private Insurance program to check up on your health</li><li>Toddlers allowance to daycare your kids</li></ul>

CVM Product Manager

D365 Customer Engagement (CE) (PCF) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs. YOUR KEY RESPONSIBILITIES:Solution Development:• Collaborate with the product team (solution architect, product configuration experts) to understand the requirements and solution design• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Experts on defining Functional Specifications and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• Develop custom solutions for Dynamics 365 CE (Sales, Marketing, Customer Service, etc.) using tools like PCF, JavaScript, C#, and other technologies supported by the platform.• Implement custom workflows, business process flows, plugins, and integrations with third-party systems.• Write and maintain clean, scalable code and assist in troubleshooting and debugging applications.• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Ensures creation &amp; maintenance of development documentation in Azure DevOps Wiki• Guide junior developers in the team with implementation specifications, technical challenges and best practices to be followed• Ensures quality of software development is followed across the factory team members and delivery KPIs are fulfilledSupport &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Experts on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Organize release management resources and ensuring quality of releases and documentation• Suggest enhancements in the release management process for faster and controlled E2E deployment process.• Regularly reviewing Sonar Cloud and Aqua security findings and coming up with quality actions needed to be delivered by the teamCollaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field• 3+ Years of hands-on experience in TypeScript and ReactJS, NodeJS knowledge• 1+ Years of experience in PCF Power Platform Framework hands-on knowledge• Hands-on experience in Microsoft Dynamics 365 CRM Implementation projects preferred.• Proven experience in React JS development• Strong proficiency in JavaScript.• Proven experience in Power Platform PCF components development• Proven experience with Power Platform tools (Power Apps, Power Automate).• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing preferred.• Hands-on experience with Dynamics 365 SDK, Web API, and RESTful APIs.• Understanding of Azure services and cloud computing principles.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments.• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Microsoft Certified: Dynamics 365 Developer Associate or similar certifications are preferred.• Certifications in related fields (Azure, Power Platform) are an advantage.• Strong understanding of software development lifecycle and best practices.• Excellent problem-solving, analytical, and troubleshooting skills.• Good communication skills and the ability to collaborate effectively in a team environment.• Fluent in written and verbal English

Senior D365 Frontend Developer (PCF)

SingularLogic, a Space Hellas Group member and a Certified Great Place to Work®&nbsp; 2025, is a leading provider of Enterprise Software and Digital Integrated Solutions &amp; Services for large organizations in both the private and public sectors.The opportunityWe are looking for a motivated and Εxperienced&nbsp;SAP MM Professional&nbsp;to join our dynamic SAP team and lead the engagement effort of providing high-quality and value-adding consulting solutions for our customers, in the Public &amp; Private Sector. You will oversee end-to-end project lifecycles at different stages - from problem definition to diagnosis to solution design, development and deployment, applying SAP best practices in the MM area including S/4HANA.Main ResponsibilitiesTeam Leadership<ul><li>Guide and support the SAP MM team to enhance productivity, collaboration, and technical expertise.</li><li>Manage resource allocation, recruitment support, and performance development activities.</li><li>Provide mentorship and ensure consistent application of best practices.</li></ul>Service Delivery<ul><li>Lead customer projects within your area of expertise, ensuring quality outcomes and timely delivery.</li><li>Design and implement SAP MM solutions that align with business objectives.</li><li>Oversee team deliverables and support consultants across project phases.</li></ul>Technical &amp; Methodological Excellence<ul><li>Stay current with SAP technologies, Cloud innovations, and modern development frameworks.</li><li>Promote continuous improvement and adoption of efficient delivery methodologies.</li></ul>Customer Engagement<ul><li>Act as a trusted advisor by leading workshops, analyzing requirements, and proposing effective solutions.</li><li>Represent the SAP team in client discussions and ensure alignment with strategic goals.</li></ul>Requirements<ul><li>University Degree in Computer Science, Information Systems, or Business Operations related fields, such as Business Administration, Financials &amp; Supply Chain</li><li>10+ years of experience, as a Senior MM Consultant and/or SAP Consulting Manager/Team Leader, in the SAP Consulting business</li><li>Hands on, technical expertise in SAP Material Management</li><li>Highly proficient in MS Office Suite (Word, Outlook, Microsoft Project, PowerPoint and Excel) and other team collaboration tools</li><li>Willingness to travel for client meetings and projects as required, in Greece and abroad</li></ul>Nice to have:<ul><li>Multiple Industry exposure (e.g. Retail, Banking, Insurance, FMCG, Manufacturing etc)</li><li>Professional certifications (Project Management methodologies, ITIL, SAP certifications etc)</li></ul>Soft Skills<ul><li>Excellent communication and interpersonal skills, customer-centric mindset</li><li>Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus</li><li>Team player with ability to work effectively in multi-task environment under tight deadlines</li><li>Team Management skills</li><li>Fan of well-structured and disciplined way of work</li></ul>We offer<ul><li>Attractive remuneration package (depending on experience)</li><li>Personal Development &amp; Training program</li><li>Laptop and relevant equipment</li><li>Private health insurance</li><li>Friendly working environment</li><li>Work/life balance</li><li>Hybrid work&nbsp;model</li></ul>All applications will be treated with strict confidentiality

Senior SAP MM Consultant

Accenture&nbsp;Security&nbsp;is&nbsp;comprised&nbsp;of&nbsp;multidisciplined people passionate about Cyber Security.  As part of Accenture Security, we support clients globally to prepare for and defend against the rapidly changing capabilities of cyber attackers. We are looking for security professionals to join our international team at our custom-built location. SOC&nbsp;team provides 24x7 alert monitoring and analysis to detect suspicious activity in our clients’ environments allowing&nbsp;promptly&nbsp;response and remediation of security incidents.&nbsp;&nbsp;Responsibilities:&nbsp;&nbsp;Security Operations Analysts investigate and analyze sophisticated alerts. They work closely with Security Operations Engineering and&nbsp;clients’&nbsp;teams developing monitoring and detection capabilities and SOC services.&nbsp;&nbsp;QualificationRequirements &nbsp;<ul><li>Basic knowledge of IT technologies - Windows and Unix/Linux operating systems, Networking&nbsp;protocols&nbsp;and technologies, e.g. TCP/IP, Firewalls, Routers, etc. &nbsp;</li></ul><ul><li>Interest&nbsp;in developing skills in Cybersecurity, willingness&nbsp;to learn and improve. &nbsp;</li></ul><ul><li>Analytical skills,&nbsp;ability to manage multiple tasks. &nbsp;</li></ul><ul><li>Readiness to work on shifts providing 24x7 monitoring service.&nbsp;</li></ul><ul><li>Proficiency&nbsp;in written and spoken&nbsp;English&nbsp;</li></ul>Nice to&nbsp;have &nbsp;<ul><li>Bachelor’s degree in computer science&nbsp;</li></ul><ul><li>Knowledge of Security principles, techniques, and technologies &nbsp;</li></ul><ul><li>Experience with Security Information and Event Management (SIEM) tools like Azure Sentinel, Splunk, Google&nbsp;Chronicle&nbsp;etc. &nbsp;</li></ul><ul><li>Programming and scripting skills &nbsp;</li></ul><ul><li>Experience working in a customer service or support environment.&nbsp;</li></ul>What we offer &nbsp;<ul><li>Become a part of the Greek SOC team&nbsp;&nbsp;</li></ul><ul><li>Opportunity to work on SOC projects delivered to our global TOP 500 clients. &nbsp;</li></ul><ul><li>Get real-life experience working with the globally-recognized SIEM solutions like Google&nbsp;Chronicle,&nbsp;Microsoft Azure Sentinel Splunk.  &nbsp;</li></ul><ul><li>Witness, investigate and help to stop real-life security incidents. &nbsp;</li></ul><ul><li>Professional training and certification.  &nbsp;</li></ul>&nbsp;WHAT´S IN IT FOR YOU?<ul><li>Competitive benefits, including a fair and balanced parental leave policy.</li><li>At Accenture, we believe in bringing the best to our clients through continuous learning &amp; improvement – from basic skills to industry-specific content – available to all our people.</li><li>Career coaching and mentorship to help you manage your career and develop professionally.</li><li>Performance Achievement – our performance management process that focuses on your strengths, progress, and career possibilities.</li><li>Fantastic opportunities to develop your career across a variety of clients.</li><li>Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.</li></ul>

Security Operations Analysts

Lead customer operations’ teams to enhance network optimization and provide architectural and design recommendations based on KPI reporting. Work closely with client’s network operations monitoring departments (NOC, SOC) providing guidelines and instructions for the implementation of best practices regarding ensuring the smooth operation of the network and resolving any issues that may arise during its operation.&nbsp;Main Responsibilities:&nbsp;Network Security Design and Implementation:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and implement Standard Operating Procedures (SOPs) for client network and security solutions.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure best practices are followed across client projects.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ascertain that Projects are comprehensively documented according to Corporate policy&nbsp;and customer requirements&nbsp;Customer Support and Operations:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead customer operations on premises&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead Daily network operations such as: Health Check, Monitoring and analysis of relevant performance indicators and management of relevant system alerts (Performance Alarm Handling), management of technical problems and their correction (e.g. operation, security), Configuration Changes, reproduction of errors in the lab environment to facilitate the resolution process (if possible), etc.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Orchestrate escalated Customer Incidents thus ensuring SLAs&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Service Requests that require implementation&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage Change Requests that require design and implementation&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead incident response efforts and root cause analysis towards implementing corrective measures to prevent future incidents.&nbsp;&nbsp;Technical Expertise and Continuous Improvement:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Stay updated with the latest security trends, threats, and technologies.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead customer nonproduction testing.&nbsp;What we are looking for:&nbsp;· At least 5 years of work experience in network management issues (Routing, Switching) in a large organization or campus/ business environment with an extensive office network and technologies such as wired and wireless LAN, SD-WAN, &nbsp;and MPLS.&nbsp;·&nbsp; &nbsp; &nbsp;At least 5 years of work experience in solutions from manufacturers such as Cisco, Huawei or Fortinet.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High level Security knowledge desirable.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;At least 2 years of experience in network management in a cloud environment (Azure, AWS, Oracle) is desirable.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or &nbsp;Master's degree in a relevant field (e.g. Computer Science, Electrical Engineering, Network Engineering).&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNP Enterprise or equivalent certifications from other manufacturers (Fortinet, Juniper, Palo Alto), with corresponding experience in an integrator or telecommunications provider required.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CCNP Security or equivalent certifications from other manufacturers (Fortinet (NSE7, Palo Alto), with corresponding experience in an integrator or telecommunications provider required.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Huawei’s LAN and Wifi solutions and iMaster is highly desirable.&nbsp;What you will gain:&nbsp;<ul><li>🏋️ ️Friendly and dynamic working environment</li><li>🏫 Formal training and Professional Qualifications fully funded</li><li>✔️ Competitive compensation package</li><li>⚕️ Private Health Insurance</li><li>⚖️Work-Life Balance initiatives</li><li>🏃🏽 Corporate Sports Teams (e.g. Running, Basketball, Volleyball)</li><li>👥 A Buddy who will support you with your onboarding</li></ul>

Senior Network Security Engineer

The Enterprise Engineering &amp; Solution (EES) department within Network Engineering is responsible for designing and developing enterprise solutions integrated into the Vodafone network. Within this department, the Enterprise Connectivity Service Engineering team designs and delivers connectivity services such as MPLS Layer 3 VPN (Company Net), Internet Access, and B2B WiFi Hotspot solutionsMore specifically, as an Enterprise Fixed Services Engineer you will: • &nbsp; &nbsp;Manage the life cycle and service responsibility for the network infrastructure of our business Wi-Fi solution implemented in the German market. • &nbsp; &nbsp;Oversee the full lifecycle of projects, including feasibility studies, development, testing, acceptance, and implementation of network platforms, across all technology areas needed to deliver services to business customers. • &nbsp; &nbsp;Design and implement solutions that include both hardware and software components, ensuring their delivery to the markets. • &nbsp; &nbsp;Work closely with local market teams (Sales, VBTS, Product) to assess the network impact of new service requests. • &nbsp; &nbsp;Define project plans in agreement with all involved parties, including external stakeholders. You will outline detailed project activities and continuously monitor and track progress. • &nbsp; &nbsp;Conduct testing activities, including analysing technical requirements, developing test specifications, executing tests, creating test reports, identifying errors, and troubleshooting or resolving problems for enterprise services.Who you are• &nbsp; &nbsp;Hold a university degree in Computer Science, Telecommunications, or a related field. • &nbsp; &nbsp;At least 3 years’ experience in the IP Networks sector; experience in the Enterprise Segment and Access Networks is an advantage. • &nbsp; &nbsp;Possess a good understanding of broader technology aspects in telecommunications and ICT. • &nbsp; &nbsp;Demonstrate advanced knowledge of IP Network, Routing technologies and their protocols. • &nbsp; &nbsp;Experience in solution design as part of engineering tasks. • &nbsp; &nbsp;Knowledge of Nokia SR is an advantage. • &nbsp; &nbsp;Knowledge and experience with WiFi access points and tunnelling protocols • &nbsp; &nbsp;Understanding of security considerations and market solutions in this area. • &nbsp; &nbsp;Familiarity with inter-functional relationships between network elements. • &nbsp; &nbsp;Financial awareness and acumen. • &nbsp; &nbsp;Project Management certification is considered a plus. • &nbsp; &nbsp;Ability to work within virtual teams and interface with multinational clients. • &nbsp; &nbsp;Ability to autonomously identify problems and develop solutions • &nbsp; &nbsp;Good knowledge of overall network architecture (all domains). • &nbsp; &nbsp;Very good command of English. German language skills are welcome. What's in it for you• &nbsp; &nbsp;Award-winning work environment -certified #1 Top Employer in Greece • &nbsp; &nbsp;Competitive pay, bonus &amp; remuneration package • &nbsp; &nbsp;Private Health &amp; Medical Insurance&nbsp; • &nbsp; &nbsp;Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad • &nbsp; &nbsp;Unlimited connectivity with our mobile, landline and Vodafone TV services – Experience first what our customers love • &nbsp; &nbsp;Unlimited access to learning resources and trainings • &nbsp; &nbsp;Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service&nbsp; • &nbsp; &nbsp;Remote work equipment to help you create a comfortable, ergonomic workspace at home&nbsp; • &nbsp; &nbsp;Spirit of Vodafone days: dedicated time to pause, develop new skills and connect with our teams, values and services • &nbsp; &nbsp;Extra days off: Vodafone Day, Family Day, Volunteering Day&nbsp; • &nbsp; &nbsp;Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking • &nbsp; &nbsp;Special employee offers and discounts

Senior Enterprise Engineer

D365 Customer Engagement (CE) Product Configuration Expert (PCE) will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. PCE will be responsible for providing expert-level configuration services, helping to leverage D365 CE solutions to optimize the business processes. PCE will work closely with the product team &amp; business partners to understand the business needs and transform them into technical and functional solutions.YOUR KEY RESPONSIBILITIES:• Consulting &amp; Requirement Gathering:• Collaborate with the product team &amp; business partners to understand the business processes and requirements.• Provide guidance on best practices for implementing D365 CE solutions.• Works in close collaboration with DevOps Team, i.e. Product Managers, Solution Architects and Product Configuration Leads on defining Business Specification and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• System Implementation:• Provide configuration services within the D365 CE implementation for various business processes, and deployment of Dynamics 365 Customer Engagement modules (Sales, Marketing, Customer Service, etc.).• Configure and customize D365 CE modules &amp; Mobile Apps to meet Business needs (e.g., entity, form, field, relationship design), using the best practices for cross-system requirements• Support of Developers in D365 development team to deliver the agreed scope of work• Assure usage of Azure DevOps CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration &amp; delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Support creation of key-user and end-user training documentation and training deliveries to ensure successful adoption of D365 CE.• Ensures creation &amp; maintenance of functional documentation in Azure DevOps Wiki• Support &amp; Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Leads on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business &amp; technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Provide support to the business team to plan &amp; execute change management and process improvements post-implementation.• Adopt SAFE Agile principles and foster &amp; advocate CI/CDs processes ensuring DevSecOps practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.ARE THESE YOUR SECRET INGREDIENTS?• Bachelor’s degree in computer science, Engineering, or a related field.• 3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Proven experience in configuration of D365 Customer Engagement Apps and Mobile Apps• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Experience in system integration with other Microsoft products (e.g., Power BI, PowerApps, Azure, etc.) is a plus.• Strong knowledge of D365 CE platform, including customization and configuration of Entity, Forms, Views, Business rules, Web Resources, Dashboards, Security Roles, Workflows, Relationships, Ribbon and Chart Customization.• Familiarity with the Power Platform (Power Apps, Power Automate, Power BI).• Knowledge of programming languages such as C#, JavaScript or .NET.• Strong knowledge of data migration and integration tools, including Power Automate and Azure Logic Apps.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and DevOps practices.• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Strong understanding of software development lifecycle and best practices.• Certifications in related fields are an advantage.• Excellent problem-solving, analytical, and troubleshooting skills.• Excellent communication skills and the ability to collaborate effectively in a team environment.• FMCG Commercial business process awareness will be considered as an advantage• Fluent in written and verbal EnglishABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

Product Configuration Expert D365 CE

Responsibilities:<ul><li>Translate business requirements into ERP functional and configuration requirements</li><li>Participate in analyzing customer needs and identifying opportunities for improvement</li><li>Liaise with the R&amp;D department for developing custom solution components when required</li><li>Provide ongoing support to our growing customer base of Pylon ERP software implementations</li><li>Manage testing and documenting of the ERP software configuration</li><li>Perform customer needs analysis and participate in business process solutions design and architecture</li><li>Compose development specifications and interact with customers to test modifications and resolve any issues that may arise</li><li>Be in charge of the completeness and quality of functional design</li><li>Provide user training to customers</li></ul> Requirements:<ul><li>At least 3 - 4 years experience in providing ERP software solution Services</li><li>Experience in Pylon ERP is a considerable plus</li><li>Computer Science or Economics or Finance&nbsp;Degree or equivalent</li><li>Strong presentation, communication (both written &amp; oral) skills</li><li>Strong ability to convey technical information to non-technical customers</li><li>Self - direction, attention to detail &amp; great customer focus</li><li>Excellent command of English, both written and oral</li><li>Preferred knowledge in SQL &amp; Javascript</li></ul> We Offer:<ul><li>Multi-awarded working environment (Fortune’s 100 Best Companies to Work For in Europe 2024,&nbsp;10 Best Workplaces Hellas,&nbsp;4 Best Workplaces Europe, 2 Best Workplaces™ for Women, 2&nbsp;Best Workplace in Technology&nbsp;Awards)</li><li>Competitive remuneration package</li><li>Ongoing training, opportunities &amp; career development</li><li>Private medical insurance</li><li>Psychological support line</li><li>Online personal- training programs</li><li>Free participation in Epsilon Training &amp; Epsilon College educational programs</li><li>Hybrid working model</li></ul>

ERP Consultant Thessaloniki

ERP Consultant Athens 

We are looking for an&nbsp;Engineering Manager / Tech Lead&nbsp;to lead one of our Quick Commerce teams and play a critical role in designing and implementing a reliable, cutting-edge, scalable and efficient real-time platform. The successful candidate will lead a team that owns key technical components and key services that are part of the quick commerce flow.We have a microservice architecture with over 80 services that collectively handle thousands of requests per second. Our communication methods include both synchronous and event-based approaches. The majority of our codebase is written in Golang. We use REST APIs and gRPC. Our infrastructure is hosted in both AWS and GCP, and we leverage Kubernetes for container orchestration. Our data storage solutions include PostgreSQL, MongoDB, and Redis. Additionally, we are part of the Delivery Hero group, working closely with their Global Services division.We are a team of energetic, motivated tech enthusiasts who take on the challenge of empowering our customers and internal users. We do that by providing them with the necessary intuitive technologies through creating a wide range of software solutions.What you’ll do:<ul><li>Lead a team of 2-5&nbsp;talented software engineers, fostering an environment of collaboration, continuous improvement, and innovation.</li><li>Coach, mentor, and support the growth of engineers on the team through regular feedback, career development discussions, and continuous learning opportunities</li><li>Work closely with Product Owners, Developers and other Tech leads as part of an agile team, to build reliable systems and exceed stakeholders expectations.</li><li>Hands-on contribution and deep technical involvement — contribute to design, architecture, and implementation. Regularly contribute to the critical path of various features that the team needs to deliver.&nbsp;</li><li>Conduct regular code reviews, ensuring high coding standards, robust testing, and adherence to best practices.</li><li>Take ownership of the team-owned services and the technical foundation of our food delivery and quick commerce platform, ensuring it is reliable, secure, efficient, and scalable.</li><li>Architect, design, and develop critical technical components. Own the software development lifecycle end to end. Create a technical roadmap.</li><li>Deliver high quality software responsible for serving hundreds of thousands of requests per minute.</li><li>Investigate new technologies and strategies to help our services scale to larger data sets and quicker speeds into the future.</li><li>Practice modern software development methodologies and agile processes.</li><li>Maintain comprehensive documentation for all architectural, design, and implementation processes.</li></ul>Life @efood:At efood, no day is the same as the one before!efooders know that working and having a good time aren't the opposite and that’s why every day at efood is a new adventure!We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees, our society.We seize every opportunity to celebrate achievements and milestones, but we also celebrate small things (like Fridays!)Every efooder is part of a fast-growing multinational company, with endless opportunities for professional growth and acquisition of new skills! We have an established, yet super creative and fun working environment, with talented and ambitious people whose ultimate goal is to maintain efood as the ideal workplace!&nbsp;Hungry enough to join us? What you need to be successful <ul><li>University and/or Postgraduate Degree in Computer Science, Computer Engineering or equivalent.</li><li>1+ years experience in technical leadership and/or engineering management roles</li><li>Strong background in backend engineering</li><li>Strong leadership and interpersonal skills, with the ability to mentor and coach a team.</li><li>Excellent knowledge of any modern programming language (with ideally relevant experience in Go).</li><li>Knowledge of relational and non-relational database systems (e.g. MongoDB, Redis, Postgres).</li><li>Familiarity with SOLID principles and software design patterns.</li><li>Excellent eye for detail and a self-motivated problem solver.</li><li>Superior analytical skills and a strong sense of urgency and ownership in your work.</li><li>Ability to get up to speed with new systems and concepts quickly.</li><li>Keen to constantly learn and improve your own skills, and not afraid to jump into new things.</li><li>Strong communication and collaboration skills (English is a must).</li></ul>Nice to have:<ul><li>Familiarity with at least one major cloud services provider (experience with AWS is a plus).</li><li>Familiarity with AWS SQS/SNS, Apache Kafka, Google Pub/Sub, RabbitMQ</li><li>Experience with microservices architecture, RESTful APIs, and DevOps practices&nbsp;</li><li>Involvement with open source projects is a plus</li></ul>

Engineering Manager / Tech Lead

As a Development Lead you will be a part of our OpenServices team with a focus on one of our key accounts, leading a team of Software and QA Engineers developing new features and maintaining the customers’ core Sportsbook.&nbsp;&nbsp;What you’ll be doing&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Technical leadership: Understand the platform and technologies used and guide future direction&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Team leadership: Coaching, support, and development of the team&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Customer liaison: A trusted point of contact between OpenBet professional service teams, our customers, and partners&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Incidents: Management of, and escalation path for live production incidents.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Line Management: Line management of 6 - 12 technical resources including pastoral care, formal reviews and both identification and provisioning of training needs&nbsp;&nbsp; Key Tasks&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and maintain functionality for our sports platform&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage a mixed team of approximately 5 Software and QA Engineers&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage and contribute to technical end-to-end delivery of projects&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Become a primary point of contact for and maintain strong relationships with both external and internal stake holders&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead design and code reviews, set coding standards and ensure they are met by deliverables&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure engineering best practice principles are always applied&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design solutions that are compatible with the strategic direction of the company&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate with other teams within the account and company.&nbsp;&nbsp;The Player&nbsp;Key Success Factors&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of experience building web applications and 2+ years experience managing development teams&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience interacting with customers, external partners and business stakeholders&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrable talent coding – This is a leadership role, but technical proficiency is required.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Good knowledge of large-scale website or application architectures and technology stacks&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with various development methodologies; Agile, TDD or Kanban&nbsp;Nice to Haves&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Performance tuning skills, including refactoring, code profiling and monitoring&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automated testing and CI/CD&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Release management and configuration management experience&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Web technologies and internet protocols (XML, JSON, HTTP, TCP/IP)&nbsp;&nbsp;What’s the Score?&nbsp;Why OpenBet?&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Mission: Be part of a mission-driven organization that's committed to revolutionizing the way the world plays.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.&nbsp;&nbsp;What we can offer YOU:&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Attractive benefits, an open and supportive environment as well as a modern and exciting workplace&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The opportunity to interact with global teams on a regular basis as you and our business continues to develop &amp; grow&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tangible and genuine development - at OpenBet, you can take your career where you want it to go!&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Guidance&nbsp;and&nbsp;development&nbsp;skills&nbsp;you need to progress and&nbsp;enhance your career&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We have a collaborative office environment with our team members in office 2 days per week.&nbsp;&nbsp;

Development Lead

We are looking for a tech-savvy and strategically minded Head of Technology &amp; Systems, to oversee the technology infrastructure and lead key initiatives &amp; projects across Direct Banking Division, which includes Europhone Banking (Contact Center), Telemarketing (Outbound Sales), Self-Service Terminals (ATM, APS, etc.) &amp; Hybrid Sales. The ideal candidate will combine strong technological understanding with proven project management skills and the ability to coordinate across diverse stakeholders.&nbsp;The role ensures operational readiness and resilience, alignment with IT and Business Strategy, efficiency through automation, successful delivery of Direct Banking projects, data-driven decision support and overall, a seamless remote &amp; self-service customer experience&nbsp;Your key responsibilities will be:<ul><li>Leading, mentor, and develop the Technology &amp; Systems team.</li><li>Ensuring that all technology supporting Europhone, chatbots, IVRs, and self-service channels and terminals operates reliably, securely, and efficiently — contributing to frictionless customer journeys in Direct Banking.</li><li>Guarantying business continuity through robust infrastructure, disaster recovery planning, and proactive risk mitigation across all Direct Banking touchpoints and contribute to the development and testing of crisis recovery plans.</li><li>Acting as the central liaison between business units and IT, ensuring technology solutions align with the strategic direction and needs of the Direct Banking division.</li><li>Driving the implementation of intelligent automations (e.g., speech-to-text, routing, workflow automations, ATM enhancements etc.) to reduce manual effort, accelerate service, and scale operations.</li><li>Leading complex cross-unit projects—ranging from infrastructure upgrades to new contact center, sales and self-service terminals tools—ensuring on-time, on-budget, and on-quality execution</li><li>Supporting Direct Banking with data flow integration and reporting mechanisms that enable performance visibility, SLA monitoring, and improvement planning.</li><li>Facilitating cross-functional collaboration with business units, product owners, and operations to ensure end-to-end alignment on processes and service standards.</li></ul>&nbsp;You will be a great candidate if you:<ul><li>Hold a bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field (a master’s degree is a plus).</li><li>Have at least 10 years of relevant experience in a similar role within the banking or technology sector.</li><li>Possess solid knowledge of Contact Center systems and experience in leading complex, technology-driven projects.</li><li>Demonstrate strong organizational, communication, and stakeholder management skills.</li><li>Are fluent in English, both written and spoken.</li><li>Have experience working in or with Contact Centers and/or Digital Banking channels.</li><li>Exhibit high analytical thinking and strong attention to detail.</li><li>Display excellent communication and collaboration skills, with the ability to influence across different functions.&nbsp;What’s in it for you: &nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Technology & Systems

As Senior Technical Software&nbsp;Consultant&nbsp;you will participate in multiple ERP projects throughout the implementation life cycle, including design, mapping, testing, and go-live support.Your contribution to the success of the team<ul><li>Meet business and technical stakeholders to gather, analyze and define customer’s requirements about business processes</li><li>Create technical solutions design and implement software according to business requirements</li><li>Provide feedback on developing new functionalities and improving existing, according to customers’ needs</li><li>Provide training to achieve user smooth introduction to the new functionalities and software environment</li><li>Work closely with project team to prioritize customers’ needs and proactively identify and resolve problems</li></ul>Your Qualifications &amp; Competencies<ul><li>Bachelor or Master’s degree in Computer Science, Information Technology, or in relevant field</li><li>Hands on experience in ERP or other software implementation or technical support</li><li>Proficiency in SQL and database management systems (Microsoft SQL Server)</li><li>Excellent verbal and written communication skills in English</li><li>Strong interpersonal skills</li><li>Excellent problem-solving and analytical skills</li><li>Ability to work independently and as part of a team</li><li>Customer-oriented mindset with a commitment to delivering high-quality service</li></ul>Your Benefits:We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:💰Competitive remuneration package❤️Private health insurance plan🏠Hybrid working model💯Opportunity to work alongside people who are always eager to mentor🚍Transportation with company’s bus from central stations📖 Funded training &amp; development opportunities🥪Catering food services

Senior Technical Software Consultant (Entersoft ERP)

As a Cloud Engineer, your primary responsibility will be to design, develop, and deploy scalable cloud-based applications and solutions to improve our clients’ application modernization approach. You will work closely with cross-functional teams, including software developers and cloud engineers, to ensure the smooth integration of applications and services into cloud environments. You will be analyzing and implementing configuration changes and assisting in the design of cloud-related solutions to meet both functional and technical requirements.&nbsp;Your Day-to-Day<ul><li>Participate in technical design analysis to understand and define system requirements.</li><li>Develop and maintain cloud-native applications, ensuring scalability and performance.</li><li>Design and implement microservices architectures using Docker for containerization and Kubernetes for orchestration.</li><li>Create and manage RESTful APIs to enable seamless integration of cloud services and applications.</li><li>Analyze and identify modernization needs, contributing to application development strategies.</li><li>Execute and document cloud implementations, ensuring clarity and reproducibility.</li><li>Contribute to cloud technology roadmaps, providing expert guidance and solutions to meet customer needs.</li></ul>&nbsp;Your Key Strengths<ul><li>Bachelor’s degree in Computer Science, Information Technology, or a related field.</li><li>Proficiency in programming languages such as Python, Java, or C# for cloud-based development.</li><li>Hands-on experience with cloud platforms like Azure, GCP, or AWS, including their core services.</li><li>Familiarity with CI/CD tools such as Jenkins, GitLab CI/CD, or AWS CodePipeline to streamline deployments.</li><li>Strong communication skills (verbal &amp; written) in English, with the ability to engage with IT teams, end users, and customers.</li><li>Passionate about technology, with a problem-solving mindset and eagerness to tackle challenges.</li><li>Deep interest in innovation, staying up to date with the latest trends in cloud computing.</li><li>Customer-focused, committed to delivering high-quality digital products and services.</li></ul>&nbsp;Why You’ll Love Working with Us  &nbsp;🍽️ Lunch is On Us: Monthly allowance to fuel up with your favorite meals. &nbsp;🏥 Health First: Private health and life insurance—because your well-being matters. &nbsp;💻 Gadgets Galore: Get your own laptop and a phone plan to keep you connected. &nbsp;📚 Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive. &nbsp;🚀 Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals. &nbsp;🎯 Work with the Best: Step up your game by collaborating with industry-leading clients. &nbsp;🌈 Celebrate Diversity: Join a team that values and thrives on different perspectives.💸Performance pays off: Annual discretionary bonus based on your contributions throughout the year.&nbsp;Eager to Join Us? Jump in and apply today—we’re excited to see what you can bring to our team!&nbsp;&nbsp;

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