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The role of the Store Supervisor is to make sure that the store operates according to the company’s standards, processes, and procedures and to work towards achieving the desired goals participating in the overall success of our retail network. The job position concerns the company’s store in Crete (Heraklion).Job Description<ul><li>Supervising the daily workflow of the store; opening, closure, daily sales targets, arrivals and returns etc.</li><li>Managing and motivating employees to work based on the company’s customer service standards</li><li>Monitoring store’s performance along with the Area Manager; Being responsible for meeting agreed KPIs</li><li>Training new staff members and being responsible for the overall success of the team</li><li>Addressing customers' requests, comments, and complaints ensuring high level customers’ satisfaction</li><li>Working closely with a number of departments such as Supply Management, IT, Accounting, Marketing, HR, etc. in order to perform several operational tasks</li><li>Implementing&nbsp; policies and procedures based on company standards</li><li>Performing other related tasks as necessary</li></ul>Qualifications<ul><li>Working experience of at least three years as a retail store supervisor</li><li>Experience in the apparel fashion industry will be considered an advancement&nbsp;</li><li>University Degree in any discipline will be consider a plus</li><li>Proficient user of MS Office. Knowledge of ERP system will be highly appreciated</li><li>Goal oriented and passionate with sales; Customer centric approach</li><li>Excellent verbal and written communication skills</li><li>Strong supervisory skills: approachability, energy, and enthusiasm to motivate and engage others</li><li>Ability to work well in a team environment and present a professional demeanor</li></ul>Additional Information<ul><li>A great opportunity to contribute to the evolution of the company towards becoming the leading Greek truly omnichannel retailer</li><li>Participation in the retail bonus program according to the store’s goals</li><li>Private Medical Plan</li><li>Monthly meal card</li><li>Career development and growth opportunities</li><li>Significant discounts on company’s products</li><li>Positive work environment in a meritocracy workplace</li></ul>

Store Supervisor - Crete

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Provide friendly, professional, and efficient service to boutique guests.</li><li>Assist in achieving boutique sales targets.</li><li>Offer product information and recommendations to guests.</li><li>Support the management of stock and assist with inventory control.</li><li>Help organize product displays according to hotel and brand standards.</li><li>Assist in receiving deliveries and recording items accurately.</li><li>Maintain boutique records and assist with daily reports.</li><li>Follow health, safety, and hygiene procedures.</li><li>Assist in general boutique upkeep and organization.</li></ul>Requirements<ul><li>1-2 years of experience in retail sales or a similar role.</li><li>Strong communication and interpersonal skills.</li><li>Fluency in English; a second language is a plus.</li><li>A passion for fashion and luxury retail.</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!We are an equal opportunities employer – All applications will be considered as confidential.Only suitable candidates will be contacted.

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store supervisor - crete

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