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Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Welcome guests by providing friendly, efficient and courteous service</li><li>Provide Spa services (body treatments, massages, facials) in accordance with the hotel’s standards, ensuring a high level of customer service</li><li>Promoting the Spa and implementing promotional activities</li><li>Spa reservations and service planning management</li><li>Ensure compliance with health and safety procedures and regulations within the treatment rooms</li></ul>Requirements<ul><li>Degree in Aesthetics or Physiotherapy</li><li>Previous work experience in a similar position</li><li>Very good knowledge of the English language</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Spa Therapist

Numo Ierapetra, Curio Collection by Hilton, is an adults-only escape that shines a fresh light on the hidden gem of southern Crete. Nestled along sun-soaked shores and framed by lush evergreen gardens, our resort blends barefoot luxury with earthy design and a vibrant atmosphere. It’s where modern style meets the laid-back charm of Ierapetra, perfect for those looking to unwind in style.Get the chance to work in the hotel that was awarded the silver in Best Hotel to Work In in 2024 at the Greek Hotel of the Year Awards.Key Responsibilities<ul><li>Manage all Food &amp; Beverage daily operations</li><li>Monitor customer satisfaction and service improvement</li><li>Immediate and effective response to complaints</li><li>Responsible for scheduling,&nbsp;training and mentoring of the F&amp;B staff &nbsp;</li><li>Support inventory management by tracking stock levels, ordering supplies and ensuring operational needs are met</li><li>Ensure proper implementation of health and safety rules in the food departments</li></ul>Requirements<ul><li>Degree of Higher or Higher School of Tourism Professions, domestic or foreign</li><li>Excellent knowledge of English</li><li>Very good knowledge of a second language will be an advantage</li><li>Experience of at least 2 years in a similar position in 5 * hotels or restaurants</li><li>Very good knowledge of using computer programs (MS Office, POS)</li></ul>Benefits<ul><li>A salary that makes Mondays better&nbsp;– Competitive pay for your awesomeness.</li><li>Training that’s anything but boring&nbsp;– On-the-job learning and workshops to keep you sharp.</li><li>Grow while you glow&nbsp;– Opportunities for professional development at every step.</li><li>Live the destination, not just the job&nbsp;– discover new places with accommodation provided.</li><li>Daily treats&nbsp;– Enjoy delicious meals in our staff restaurant.</li><li>Access special hotel rates worldwide&nbsp;– exclusively for our team members.</li><li>Winter Work Abroad&nbsp;– explore exciting hotel career opportunities.</li></ul>But before we meet, check out the main VALUES that represent the company and thus we are looking for in you:<ul><li>Teamwork&nbsp;– Together, we are always stronger!</li><li>Integrity&nbsp;– Do the right thing, even when no one is watching!</li><li>Respect&nbsp;– We value every voice and believe that every idea matters!</li><li>Kindness&nbsp;– A smile can change someone’s day!</li><li>Creativity&nbsp;– We approach challenges with imagination and an innovative spirit!</li></ul>Turn your passion into a career!

Assistant F&B Manager

Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.Reservations &amp; Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.Presentation &amp; Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.Teamwork: Support the spa team by coordinating needs, communicating updates, and assisting colleagues when required.Qualifications &amp; ExperienceProven&nbsp;experience as a Spa Receptionist or in a similar role within luxury hospitality.Familiarity with reservation or booking systems (spa software experience is an advantage).Fluency in English; additional languages are a plus.Strong knowledge of spa treatments, services, and products.Excellent communication, customer service, and interpersonal skills.Strong organizational skills and attention to detail.Professional, discreet, and dedicated to delivering a premium guest experience.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Spa Receptionist

Operations Oversight: Manage the daily operations of the room service department, ensuring timely and accurate delivery of guest orders.Team Leadership: Recruit, train, and supervise room service employees to maintain high service standards and efficiency.Guest Experience: Monitor service quality, handle guest requests or complaints, and ensure personalized and professional experience.Collaboration: Coordinate closely with kitchen and F&amp;B teams to ensure menu accuracy, timely preparation, and smooth service flow.Financial &amp; Inventory Management: Monitor costs, control inventory, and maintain accurate billing procedures.Qualifications &amp; ExperiencePrevious experience in room service management or senior F&amp;B supervisory roles, preferably in luxury hospitality.Strong leadership, organizational, and communication skills.Knowledge of room service operations, food handling, and service standards.Guest-focused mindset with excellent problem-solving abilities.Ability to work efficiently in a fast-paced environment and manage multiple priorities.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Room Service Manager

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager (Room Service) Crete 

Necessary qualifications:<ul><li>Similar experience</li><li>Professional appearance</li><li>Orientation to customer service</li><li>Team spirit</li><li>Carrying a tray</li><li>Knowledge of the English language</li></ul>

Waiter

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

RECEPTIONIST / NIGHT RECEPTIONIST

Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Very good communication skills</li></ul>

Receptionist

To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.Key ResponsibilitiesOperational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager Crete 

Join our Operations &amp; Delivery team as a Port Delivery Agent&nbsp;in Chania Crete, where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction. Intercruises Shoreside &amp; Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.This is a locally employed position. You must have the&nbsp;right to live and work in Greece&nbsp;before applying. ABOUT OUR OFFER&nbsp;<ul><li>A competitive salary package.</li><li>40 working hours/week (Including shifts during weekends).</li><li>2 days off per week + additional paid annual leave.</li><li>Free accommodation can be provided.</li><li>Seasonal contract starts in March 2026 and ends at the end of November 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li><li>We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.</li></ul> ABOUT YOU<ul><li>You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.&nbsp;</li><li>You are a confident decision maker, even when working under pressure.</li><li>Excellent communication skills, both verbal and written, in English. Knowledge of other languages would be an asset.&nbsp;</li><li>You have a pro-active guest service mindset with a clear focus on quality and efficiency.</li><li>Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.</li><li>You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.&nbsp;</li><li>Driver’s license will be an asset.</li></ul> ABOUT THE JOB<ul><li>Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.&nbsp;</li><li>Handling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations.</li><li>Being responsible for the smooth operation from start to end.</li><li>Handling correspondence with clients together with the Supervisor/ Team Manager.</li><li>Closing all invoicing and data loading procedures.</li><li>Keeping constant contact, reserving, and updating providers accordingly.</li><li>Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.</li><li>The position involves days of operation in the port, early starts and demands work during some weekends</li></ul>

Port Delivery Agent | Fixed Term

Necessary qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Similar experience in a hotel·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Professional appearance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Orientation to excellent customer service·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsibility·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of the English language

Restaurant Captain

Operational Leadership &amp; ExcellenceSupervise daily outlet operations, ensuring smooth coordination and consistent service delivery.Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).Assist in planning and executing outlet activities, promotions, and special events.Team Management &amp; DevelopmentSupervise, guide, and support the service team to ensure high performance and adherence to standards.Support the recruitment, onboarding, and training of new and returning seasonal team members.Foster teamwork and motivation, creating a positive and collaborative work atmosphere.Financial &amp; Business PerformanceSupport daily sales activities, upselling, and cost control initiatives in line with divisional objectives.Assist in monitoring stock, waste, and operational costs to ensure efficiency.Contribute to achieving revenue targets through effective service and guest engagement.Guest Experience &amp; Service QualityEnsure every guest receives attentive, professional, and friendly service.Handle guest feedback and service recovery with professionalism and discretion.Support a culture of continuous improvement based on guest feedback and internal reviews.Coordination &amp; CommunicationEnsure effective communication with Culinary, Bar, and other departments for smooth operation.Participate in daily briefings and service meetings, communicating priorities and updates to the team.Support clear and consistent information flow between management and service employees.AccountabilityAccountable for the smooth execution of outlet operations during assigned shifts.Responsible for supervising service quality, maintaining standards, and supporting team performance.Acts as delegated leader in the absence of the Outlet Manager or Outlet Senior Manager.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Assistant Manager (Mini Bars) Crete  

Operational Leadership: Oversee the daily operations of multiple F&amp;B outlets, ensuring smooth service and alignment with brand and company standards.Team Management: Lead, train, and motivate outlet managers, supervisors, and service teams to achieve high performance and exceptional guest experience.Guest Experience: Ensure each outlet delivers personalized, efficient, and high-quality service in line with 5-star hospitality standards.Financial Performance: Monitor budgets, control costs, and analyze sales reports to maximize profitability while maintaining service excellence.Quality &amp; Standards: Enforce hygiene, safety, and service procedures across all outlets, conducting regular audits and training sessions.Coordination: Collaborate with the Culinary, Events, and Beverage teams to support menu development, promotions, and special events.Continuous Improvement: Review guest feedback and implement action plans to drive service enhancement and operational efficiency.Reporting: Provide performance updates, forecasts, and recommendations to the Food &amp; Beverage Manager and Executive Team.Qualifications &amp; ExperiencePrevious experience as a Restaurant Supervisor or senior employee, ideally within luxury hotel or resort environments.Fluency in English.Strong leadership and communication skills.Good knowledge of food and beverage service; basic wine knowledge is a plus.Ability to multitask and solve problems under pressure.Degree/Diploma in Hospitality would be a plus.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Senior Manager Crete 

Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Protel program knowledge desired</li></ul>

Reception - Night Auditor

SeaCrete Hotels is looking for WaitersNecessary qualifications &amp; skills:• Experience in a corresponding position• Good knowledge of English• Knowledge of German or Polish or French will be considered an additional qualification• Knowledge of food and beverage, hygiene and safety procedures• Processing multiple orders simultaneously and fast• Communication skills, emphasis on customer service, pleasant and dynamic personalityWhat we offer:• Remuneration based on qualifications• Accommodation with full meals• Continuous training and Career development prospects

WAITERS

The Food and Beverage Manager:• Conveys the hotel's image by providing a warm and friendly welcome, being available and frequently visible in the hotel• Helps employees improve their skills and provides support for career development• Manages, motivates and organises personnel, in order to improve the quality and creativity of F&amp;B services, in line with brand standards. Makes suggestions for improvement.• Takes part in the definition of hotel strategy and implements it in the F&amp;B department• Improves the department's results by increasing sales, improving the management of points of sale (restaurants, bars, 24hr service etc), spend and profitability

F&B Manager

Guest Service: Support the Guest Relations Manager in overseeing guest interactions, ensuring all needs, requests, and complaints are handled promptly and effectively.VIP &amp; Special Requests: Assist in managing VIP arrivals, special occasions, and personalized services to create memorable guest experiences.Team Support: Supervise, guide, and motivate Guest Relations Officers and Agents to maintain excellent service standards.Operations: Ensure smooth daily operations of the Guest Relations desk in compliance with company standards and procedures.Coordination: Work closely with Reception, Housekeeping, F&amp;B, and other departments to ensure seamless communication and guest satisfaction.Feedback &amp; Improvement: Monitor guest feedback, compile reports, and support initiatives to improve service quality.Qualifications &amp; ExperiencePrevious experience as a Guest Relations Supervisor or similar role in luxury hospitality.Excellent communication and interpersonal skills with a guest-centric mindset.Strong problem-solving skills and the ability to remain calm under pressure.Fluent in English (spoken &amp; written); knowledge of other languages is a plus.Familiarity with guest management systems and hotel software.Leadership abilities with a focus on training, motivation, and team development.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Assistant Manager Crete 

"Musketeers" have always been the main volume contributors, trial generators and sparks, creating kindred spirits in the On Premise environment, such as bars, restaurants, events, clubs and hospitality. As the face of the brand and the indispensable consultant to their On Premise territory, they are responsible for identifying business opportunities in On Premise universe to leverage brand image and drive both current and future sales of Red&nbsp;Bull's product portfolio.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>RED&nbsp;BULL AMBASSADOR<ul><li>Establish and nurture relationships with key influencers, industry players and business partners (including, but not limited to, outlet owners/managers, bar staff, distribution partners, promoters, agencies, buyers, F&amp;B etc.)</li><li>Build affinity and understanding of the Red&nbsp;Bull brand and products within your network.</li><li>Be seen as the credible, reliable and knowledgeable face of Red&nbsp;Bull On Premise (HORECA).</li><li>Deliver excellence with Red&nbsp;Bull's premium brand image in all activities and execution.</li></ul></li><li>THE ENTREPRENEUR OF THE TERRITORY<ul><li>Know your territory like the back of your hand.</li><li>Follow the company's strategy, create innovative measures and lay the foundation in areas where Red&nbsp;Bull will exploit its full potential in the future.</li><li>Master the On Premise universe by staying on the cutting edge of industry knowledge, trends and new opportunities (accounts, occasions, consumers).</li><li>Manage internal and external resources (materials, tools, budget) to drive efficiency and effectiveness.</li></ul></li><li>INDISPENSABLE BUSINESS CONSULTANT<ul><li>Build and maintain long-lasting collaborations with key stakeholders.</li><li>Negotiate win/win partnership agreements which add value to both Red&nbsp;Bull's business and the customer’s business.</li><li>Leverage your impressive communication, sales and marketing ability to keep Red&nbsp;Bull number one On Premise.</li><li>Drive and expand the business by identifying the right sales and marketing occasions in which Red&nbsp;Bull should be present (brand, product).</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>1–3 years of Sales and Marketing experience (previous experience working in the hospitality, night-life and/or FMCG industry will be considered an asset).</li><li>Able to think and act like an entrepreneur and out of the box.</li><li>Strategic, innovative, commercially aware (shows understanding of sales and finance processes).</li><li>Self-motivated and able to work independently in a high energy, fast-paced, field-based environment.</li><li>Street smart. Know what's going on in the streets – understand all groups of people, what every type of person has to deal with daily and how to act around them.</li><li>Communication, negotiation and sales skills.</li><li>Strong analytical ability (analyze sales and customer data).</li><li>Prioritization, organizational and time management skills.</li><li>Relationship management skills and open to feedback.</li><li>Integrated into the local scene and community (authentic and credible).</li><li>Demonstrable social networking experience.</li><li>IT &amp; MS Office literate.</li><li>Military service completed.</li></ul><ul><li>Travel 20-30%</li></ul>

On Premise Sales Specialist - Musketeer

At Sani/Ikos Group, the F&amp;B department is about more than just serving food; it's about creating unforgettable gastronomical experiences. From anticipating guests' preferences to suggesting exquisite culinary delights, every interaction is a chance to make each meal memorable.Our F&amp;B Team focuses on the finest details and ensures a seamless flow of service, taking pride in the smiles of satisfaction we witness every day.If you have a passion for hospitality and excellence, join us in crafting exceptional gastronomical experiences!Qualifications &amp; ExperiencePrevious experience in a restaurant, preferably in a hotel or fine dining environment.Fluency in English, with an additional language being a plus.Solid knowledge of food and beverage service; wine knowledge is a plus.Degree/Diploma in Hospitality/Tourism would be a plus.Excellent communication and customer service skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

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