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OROS Luxury Beach Resort follows the tradition of Pilot Hotels, a pioneer of Tourism in Crete.With over 30 years of operations, is established in the European market with many International awards.The resort spans an area of 100 hectares, between the beach and the mountains.300 rooms in 10 different categories with 4 restaurants, 3 bars, SPA &amp; Wellness, conference center and recreation facilities.Over 200 employees seize the opportunity to work in a pleasant, professional environment with opportunities to develop.1. To constantly strive to meet guest's expectations2. To ensure through effective supervision that all services offered in the Housekeeping Department are available and carried out with the utmost efficiency and courtesy at all times.3. To liaise with the Laundry and Engineering Departments to ensure the smooth flow of linen supplies and repair work.4. To liaise with the Front Office on anticipated guest check-ins, check-outs, roomassignments and rooming list5. To conduct periodic inspections of all hotel areas to check the cleaning standard.6. To be responsible for the inventory of guest supplies, linen, uniforms, and the ordering and replacement when necessary.7. To be responsible for ordering cleaning supplies and guest supplies, and to check that they are handled, and stored correctly.8. To make recommendations to management for modernization of equipment, cleaning methods and the set-ups of guest supplies.9. To liaise with the hotel's contracted companies for pest control to ensure an effective programme is constituted and maintained.10. To ensure that all rooms are checked before the arrival of the guest for 100%readiness.11. To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the employees.12. To ensure proper arrangement and maintenance of flowers and plants. in the guest rooms and Public Areas.13. To assist in the planning and implementation of the hotel's rehabilitation plans as appropriate.14. To conduct regular Housekeeping meetings to keep employees informed of policies and procedures, special events, further improvement plans and guest comments.

Housekeeping Manager

Join our Operations &amp; Delivery team as a Port Delivery Agent&nbsp;in Chania Crete, where you will be the main point of contact for the cruise line for embarkation and debarkation operations. You will work as a team responsible for the preparation of the operation, ensuring a high standard and quality service to achieve the highest guest and client satisfaction. Intercruises Shoreside &amp; Port Services is a TUI owned specialist business providing cruise ship handling services to cruise lines in destinations throughout the world. You will be assisting cruise lines and other clients on their daily operations.This is a locally employed position. You must have the&nbsp;right to live and work in Greece&nbsp;before applying. ABOUT OUR OFFER&nbsp;<ul><li>A competitive salary package.</li><li>40 working hours/week (Including shifts during weekends).</li><li>2 days off per week + additional paid annual leave.</li><li>Free accommodation can be provided.</li><li>Seasonal contract starts in March 2026 and ends at the end of November 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li><li>We offer seasonal or permanent contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.</li></ul> ABOUT YOU<ul><li>You have knowledge, experience and understanding of daily planning and operations in a holiday destination and/or cruise business.&nbsp;</li><li>You are a confident decision maker, even when working under pressure.</li><li>Excellent communication skills, both verbal and written, in English. Knowledge of other languages would be an asset.&nbsp;</li><li>You have a pro-active guest service mindset with a clear focus on quality and efficiency.</li><li>Able to work in a flexible manner (including different work shifts) depending on cruise ship schedules will be required.</li><li>You are open to learn, grow and drive your career while passionately delivering a great service to our guests and cruise clients.&nbsp;</li><li>Driver’s license will be an asset.</li></ul> ABOUT THE JOB<ul><li>Being physically present at the port on the days of operation to deliver excellent customer and cruise line operational service.&nbsp;</li><li>Handling and arranging operations agreed with our Cruise clients, throughout all the various stages involved in the process and controlling operations.</li><li>Being responsible for the smooth operation from start to end.</li><li>Handling correspondence with clients together with the Supervisor/ Team Manager.</li><li>Closing all invoicing and data loading procedures.</li><li>Keeping constant contact, reserving, and updating providers accordingly.</li><li>Liase with ships and respective operations onboard teams to review, update and arrange all final details, according to pre-approved itineraries.</li><li>The position involves days of operation in the port, early starts and demands work during some weekends</li></ul>

Port Delivery Agent | Fixed Term

We are seeking digital experienced and helpful individuals like you to join our diverse team of Operations Agents- Transfers in Heraklion Crete.You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.If you have got the&nbsp;right to work in Greece, and speak English, keep on reading!ABOUT OUR OFFER&nbsp;<ul><li>A job at TUI offers more than your basic salary which already starts at 17.100 € gross per year.</li><li>1 day off per week.</li><li>40 working hours per week.</li><li>Additional, paid annual leave.</li><li>Seasonal contract starting 1st of March 2026.</li><li>We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy &amp; language lessons.  &nbsp;</li><li>Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team &amp; 24/7 Wellbeing Hub. &nbsp;</li></ul> ABOUT YOU<ul><li>Great organizational skills and ability to work in a fast-paced environment.&nbsp;</li><li>High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.</li><li>Can solve problems independently and embrace our digital culture.</li><li>A collaborative and great team player.</li><li>Are flexible to work in a TUI Office, Port or Airport and in a in a flexible manner (including different shifts Monday-Sunday).</li><li>Excellent communication skills, both verbal and written, in English is required.</li><li>A collaborative team player who wants to learn, grow and embrace the digital culture.</li></ul>ABOUT THE JOB<ul><li>Coordinating change and re-planning during daily operations, for airport and ports and managing last minute bookings and amendments.</li><li>Ability to think quickly to re-plan, accordingly to vehicle availability.</li><li>You will deliver information to the service delivery team and suppliers guaranteeing on-time services, whilst optimizing costs and load factor.&nbsp;</li><li>First line of transfer support to the service delivery team.</li><li>Solving daily operational incidents relating to TUI Group package services including excursions and/or transfers to guarantee that our Service Level Agreements are met.</li><li>Guarantee that all information of the operation is collected in a timely and efficient manner for invoicing purposes, in accordance with company standards.&nbsp;</li></ul>

Job Ads Contract Manager Crete, Tourism / Hotels

housekeeping manager

OROS Luxury Beach Resort

port delivery agent | fixed term

TUI Careers

operations agent - transfers | fixed term

TUI Careers

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