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Guest Assistance: Welcome guests and assist with luggage during check-in and check-out.&nbsp;Transport: Safely escort guests and their belongings to rooms or vehicles as needed.&nbsp;Information: Provide guests with basic hotel information, directions, and local area tips.&nbsp;Lobby Support: Keep the lobby and entrance area tidy and assist with opening doors or calling taxis.&nbsp;Coordination: Communicate guest requests to Front Office and other departments promptly.&nbsp;Qualifications &amp; Experience&nbsp;Previous experience in a similar role, preferably in a hotel, resort, or golf club environment.&nbsp;Good command of English (verbal); additional languages are a plus.&nbsp;Valid European or international driving license (required).&nbsp;Basic mechanical awareness is a plus.&nbsp;Friendly, professional demeanor with a service-oriented attitude.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Bellboy

Guest Assistance &amp; Hospitality: Welcome guests warmly, provide information about hotel facilities, services, and local attractions, and address inquiries, requests, or complaints promptly.Lobby Management: Maintain cleanliness, organization, and ambiance of the lobby; manage guest flow and seating arrangements during peak periods.Interdepartmental Coordination: Collaborate with front desk, deluxe concierge, and groom coordinator desk to ensure smooth check-ins, check-outs, and VIP guest arrivals/departures.VIP Support: Assist in coordinating special arrangements for VIP guests, ensuring exceptional service and attention to detail.Qualifications &amp; ExperienceProven&nbsp;experience in a relevant position preferably in a 5* resort or hotel environment.Degree in Hospitality Management / Tourism.Fluency in EnglishFluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Lobby Coordinator Corfu 

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

RECEPTIONIST / NIGHT RECEPTIONIST

Επιθυμούμε να εντάξουμε στο δυναμικό του ξενοδοχείου μας&nbsp;YDORIA RESORT 4*&nbsp; στο Ρέθυμνο:GroomΑπαιτούμενα προσόντα και δεξιότητες:<ul><li>Εμπειρία τουλάχιστον 2 ετών σε αντίστοιχη θέση</li><li>Ευχέρεια στην κίνηση</li><li>Ευχάριστη προσωπικότητα</li><li>Δεξιότητα στην επικοινωνία</li><li>Πολύ καλή γνώση αγγλικών (προφορικά)</li><li>Η καλή γνώση μιας δεύτερης ξένης γλώσσας (γερμανικά, γαλλικά) θα θεωρηθεί επιπλέον προσόν</li><li>Εστίαση στην ικανοποίηση των πελατών και στην παροχή υπηρεσιών υψηλής ποιότητας</li><li>Επαγγελματική συμπεριφορά και εμφάνιση</li></ul>&nbsp;Καθήκοντα και αρμοδιότητες:<ul><li>Υποδέχεται και καλωσορίζει τους πελάτες</li><li>Συνοδεύει τους πελάτες μετά την άφιξη στα δωμάτιά τους</li><li>Μεταφέρει τις αποσκευές των πελατών κατά την άφιξη και αναχώρηση</li><li>Ενημερώνει τους πελάτες σχετικά με τις παροχές του δωματίου</li><li>Συνεργάζεται στενά με το τμήμα υποδοχής (reception)</li><li>Ελέγχει το χώρο εισόδου και υποδοχής, ώστε να διατηρείται καθαρός και τακτοποιημένος</li></ul>&nbsp;Προσφέρονται:<ul><li>Ικανοποιητικές αποδοχές</li><li>Γεύματα</li><li>Επαγγελματικό και ευχάριστο εργασιακό περιβάλλον</li><li>Συνεχής εκπαίδευση</li></ul>

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