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Requirements:<ul><li>Previous experience in a similar position.</li><li>Excellent knowledge of the English language</li><li>Knowledge of the German language is desirable</li><li>Professional appearance and demeanor</li><li>Commitment to customer service</li><li>Protel program knowledge desired</li></ul>

Reception - Night Auditor

Job Responsibilities:<ul><li>Check in guest in an efficient and friendly manner, using guest name whenever possible.</li><li>Assures that guest is assigned type of room requested and the correct rate is charged.</li><li>Arrange for luggage to be delivered to guest room</li><li>Issues correct keys to the guest.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Respond to all guest requests in an accurate and timely manner. Interaction with guest can be in person and by phone.</li><li>Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.</li><li>Accept reservations, changes, and cancellations on behalf of Reservations when required.</li><li>Ability to answer guest calls and handle them appropriately.</li><li>Check out guest at end of stay.</li><li>Ascertain guest satisfaction, collects keys, posts late charges, and presents bill to guest.</li><li>Settle bill accurately through credit card or cash transaction.</li><li>Maintain a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency.</li><li>Reconcile all transactions at the close of each shift.</li></ul>Job Requirements:<ul><li>Preferred experience in a luxury hotel in Front Office and/or Concierge responsibilities.</li><li>Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems.</li><li>Fluency in English &amp; Greek is required.</li><li>The knowledge of a second language will be considered as an asset (Especially if Mandarin).</li><li>Strong communication and interpersonal skills.</li><li>Excellent personal presentation.</li><li>Works harmoniously and professionally with co-workers and supervisors.</li><li>Teamwork spirit.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience.</li><li>Accommodation at fully equipped apartments</li><li>Daily meals</li><li>Pleasant working environment</li><li>Supportive management</li><li>Training and career development</li><li>Excellent opportunities for career progression</li></ul>

RECEPTIONIST / NIGHT RECEPTIONIST

O όμιλος Ξενοδοχείων «AQUILA HOTELS &amp; RESORTS» στελεχώνει για το 2025&nbsp;τις παρακάτω θέσεις εργασίαςΕταιρείεςAtlantis Hotel (Ηράκλειο)Elounda Village (Ελούντα)Porto Rethymno (Ρέθυμνο)Rithymna Beach (Ρέθυμνο)Sundance Apartments (Κουτουλουφάρι)ΘέσειςCaptainMaîtreSommelierSous MaîtreΣερβιτόρος (πρακτική άσκηση)Σερβιτόρος Α΄Σερβιτόρος Β'Υποδοχή Εστιατορίου

Service

SeaCrete Hotels is looking for Guest Relations SpecialistJob Description:• Complaint management and prompt customer service• Maintaining the company's high standards• Ability to Produce ReviewsCandidate profile:• Enthusiastic and pleasant personality oriented towards customer service and satisfaction• Excellent knowledge of English• Knowledge of German or French will be considered an additional asset• Professional experience in a similar position, in large 5-star hotels• Very good knowledge of Social MediaCompany benefits:• Pleasant working environment• Accommodation (for people outside the area) and three meals daily• Career development prospects• Continuous Education

Job Ads Bartenders Crete, Tourism / Hotels

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