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The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk - Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Handling walk-in guests &amp; last minute reservations - Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros)&nbsp;&amp; Microsoft Office - Accomodation in long dinstant hotels- Competitive remuneration package- Professional working environment- Continuous education and training

RECEPTIONIST

The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. Responsibilities&nbsp;- Greet all guests and assist them with check-in&nbsp;&amp; Check -out- Maintain a positive attitude and friendly demeanor- Respond to all guest questions and requests- Handling travel arrangements- Handling queries and complaints via phone, email&nbsp;&amp; general correspondence- Answer and forward phone calls- Keep a tidy and orderly workspace- Assist with administrative tasks as needed- Receiving, sorting, distributing and dispatching&nbsp;daily mail- Handling transcription, printing, photocopying- Maintaining safety and hygiene standards of&nbsp;the reception area- Professional appearance- Handling walk-in guests &amp; last minute reservations Requirements- Education on Tourism Services- Two (2) years minimum experience in the same position- Solid written and verbal communication skills- Fluency in English &amp; Preferably German or French- Ability to maintain a positive, friendly attitude even under high pressure- Excellent knowledge of PMS (preferably Alexandros) &amp; Microsoft Office Benefits- Competitive remuneration package- Professional working environment- Continuous education and training- Accomodation in long dinstant hotels

RECEPTIONIST / Υπάλληλος Υποδοχής

Metaxa Hospitality Group, awarded as the "Best Hospitality Group in Greece" by the World Travel Awards 2021 - 2025, has been creating unique experiences of authentic hospitality for more than five decades and invites you to become a member of a group of multi-awarded in Crete and Santorini.Metaxa Hospitality Group is looking for its Sales &amp; Marketing Department based in Heraklion:Digital Marketing AssistantWe are seeking a Digital Marketing Assistant to support the execution and day-to-day management of our digital marketing activities across the Group’s portfolio. The role will focus on campaign support, reporting, and operational coordination, contributing to the effectiveness and consistency of our digital presence.Key Responsibilities:Campaign Execution Support<ul><li>Assist in the setup and implementation of digital campaigns across platforms (Google Ads, Meta Ads)</li><li>Upload and manage campaign assets, ensuring accuracy and alignment with campaign requirements</li><li>Perform quality checks before and during campaign launches</li></ul>Performance Monitoring &amp; Reporting<ul><li>Monitor campaign performance on a daily basis and highlight any irregularities or optimization opportunities</li><li>Prepare recurring reports and support the analysis of campaign performance</li><li>Ensure accuracy and consistency of reported data</li></ul>Collaboration &amp; Content Coordination<ul><li>Work closely with the Copywriter and Art Director to support the development of cohesive and effective marketing campaigns</li><li>Ensure alignment between campaign requirements and delivered creative assets across channels</li></ul>Operational &amp; Coordination Support<ul><li>Maintain internal documentation and campaign structures</li><li>Support coordination between Digital Marketing, other internal teams, and external collaborators</li></ul>RequirementsNecessary qualifications:<ul><li>Bachelor’s degree in Marketing, Business Administration, or a related field</li><li>Basic understanding of paid media platforms (Google Ads and/or Meta Ads)</li><li>Knowledge of Social Media Marketing and social media management</li><li>Proficiency in Microsoft Excel and familiarity with Microsoft 365 tools</li><li>Very good knowledge of the English language (both written and spoken)</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple tasks in a structured and timely manner</li></ul>Desired qualifications:<ul><li>1–2 years of experience in digital marketing or a related field, ideally within the hospitality or tourism sector</li><li>Familiarity with Google Ads and Meta Ads platforms</li><li>Basic knowledge of Google Analytics</li></ul>&nbsp;Soft Skills<ul><li>Proactive with a willingness to learn and develop</li><li>Detail-oriented with a structured approach to execution</li><li>Strong team collaboration and communication skills</li><li>Ability to follow processes and ensure consistency</li></ul>Benefits<ul><li>Competitive salary remuneration</li><li>Career development in a fast-paced, growing work environment.</li><li>Training opportunities.</li><li>Full year job</li><li>Friendly work environment</li></ul>

Digital Marketing Assistant - Heraklion, Crete

We are excited to offer internship opportunities in various departments within our hotel, providing hands-on experience and valuable learning opportunities for students and young professionals. Whether you ’re interested in hospitality management, culinary arts, guest services, or another aspect of hotel operations, we have opportunities available to help you gain valuable skills and knowledge in your field of interest.Available Internship Positions:<ul><li>Front Office Intern: Assist with guest check-in/check-out procedures, handle reservations, and provide excellent customer service at the front desk.</li><li>Housekeeping Intern: Learn about housekeeping operations, including cleaning procedures, inventory management, and quality assurance.</li><li>Food and Beverage Intern: Gain experience in restaurant operations, banquet services, and food preparation under the guidance of our experienced culinary and service teams.</li><li>Guest Relations Intern: Assist with guest inquiries, special requests, and complaint resolution, while providing personalized service to enhance guest satisfaction.</li><li>Sales and Marketing Intern: Support the sales and marketing team in promoting the hotel, managing social media channels, and coordinating events and promotions.</li></ul>Key Responsibilities:<ul><li>Assist with day-to-day operations and special projects within your assigned department.</li><li>Shadow experienced professionals to learn about industry best practices and gain practical skills.</li><li>Collaborate with team members to achieve departmental goals and deliver exceptional service to guests.</li><li>Participate in training sessions, workshops, and networking events to enhance your learning experience.</li><li>Complete assigned projects and reports to demonstrate your understanding of key concepts and contribute to departmental objectives.</li></ul>Qualifications:<ul><li>Enrolled in a relevant degree program or recent graduate in hospitality management, culinary arts, business administration, or a related field.</li><li>Strong communication, teamwork, and organizational skills.</li><li>Passion for the hospitality industry and a desire to learn and grow in your chosen field.</li><li>Flexibility to work varying schedules, including evenings, weekends, and holidays, based on departmental needs.</li><li>Previous hospitality experience or related coursework is preferred but not required.</li></ul>Benefits:<ul><li>Hands-on experience and mentorship from industry professionals.</li><li>Exposure to various aspects of hotel operations and the opportunity to explore different career paths.</li><li>Networking opportunities with colleagues, mentors, and industry professionals.</li><li>Potential for academic credit, depending on your university’s internship requirements.</li><li>Possibility of future employment opportunities based on performance and departmental needs.</li></ul>Join our team: If you’re eager to kick-start your career in the hospitality industry and gain practical experience in a dynamic hotel environment, we encourage you to apply for our internship program. Join our team and embark on a rewarding journey of learning, growth, and discovery.

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Enorme Hotels

receptionist / υπάλληλος υποδοχής

Enorme Hotels

digital marketing assistant - heraklion, crete

Metaxa Hospitality Group

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