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Orismenou

Aoristou

FullTime

OnSite

Hybrid

As a Payroll Associate, you will be responsible for ensuring the precise and timely execution of all payroll-related processes (monthly, ad-hoc, bonus) across the organization. You will also support the creation and submission of payroll reports and accounting/tax articles in accordance with legal and tax frameworks, as well as management requests.&nbsp;Your day to day will include:•&nbsp;&nbsp; &nbsp;Handling the accurate and timely execution of all payroll processes (monthly, ad-hoc, bonus) for all OPAP companies. •&nbsp;&nbsp; &nbsp;Ensuring compliance with labor and tax authorities while executing payroll procedures. •&nbsp;&nbsp; &nbsp;Calculating monthly payroll based on updated employee and HRMS data, including absenteeism, overtime, shifts, allowance deductions, and end-of-service. •&nbsp;&nbsp; &nbsp;Implementing reward policies and practices according to employment contracts, collective agreements, and OPAP standards. •&nbsp;&nbsp; &nbsp;Preparing and submitting records and reports to social security and tax authorities, in compliance with legislation. •&nbsp;&nbsp; &nbsp;Acting as the first point of contact for payroll-related queries and providing necessary support and clarifications. •&nbsp;&nbsp; &nbsp;Participating in payroll system updates and ensure compliance with technical requirements. •&nbsp;&nbsp; &nbsp;Preparing payroll cost reports as requested by management and providing necessary clarifications. •&nbsp;&nbsp; &nbsp;Collaborating with external and internal tax auditors and controllers, providing necessary information for effective auditing. •&nbsp;&nbsp; &nbsp;Staying updated on labor and tax legislation changes.&nbsp;What you need to succeed:&nbsp; •&nbsp; &nbsp; 1-2 years of experience in payroll •&nbsp;&nbsp; &nbsp;Proficiency in MS Office with an expertise in MS Excel; Experience with HRMS will be considered an asset •&nbsp;&nbsp; &nbsp;Knowledge of employment legislation and processes •&nbsp;&nbsp; &nbsp;Exposure to HR processes and procedures •&nbsp;&nbsp; &nbsp;Very good communication skills in Greek &amp; English•&nbsp;&nbsp; &nbsp;Organizational &amp; time management skills&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Payroll Associate - (Fixed-Term, 1-year Contract) (3824)

As Financial Risk Supervisor, you protect AB’s financial performance and assets by identifying, assessing and managing key risks across various critical areas such as insurance, property and supplier credit. You act as a trusted partner providing clear, data-driven insights that enable risk-aware decisions and support a resilient, compliant business.What you will focus on<ul><li>Leads the end-to-end risk management cycle, coordinating the identification, assessment and validation of key risks with all stakeholders and ensuring alignment with the organization’s risk appetite and tolerance.</li><li>Acts as a trusted advisor to management and business teams on risk-related matters, providing decision support, recommendations on mitigation measures to control or reduce risk and input on contract terms and change initiatives.</li><li>Owns the Insurance &amp; Claims Management process, defining risk financing with insurance, coverage needs and overseeing contracts, provisions, payments and claims handling.</li><li>Handles Property Risk Management &nbsp;and participates in Business Continuity activities, including site risk assessments, insured values for property, business interruption coverage and follow-up on action plans.</li><li>Supports the financial closing process, by managing insurance and claims provisions and ensuring compliance with Group Insurance and relevant policies.</li><li>Oversees supplier credit and financial risk, leading structured supplier evaluation, coordinating updates to the Credit Policy and maintaining review &amp; update on payment card data protection controls and awareness and other topics together with Treasury, business information providers and stakeholders.</li></ul>Who we are looking for<ul><li>Academic background in Finance, Economics, Business Administration or a related field.</li><li>At least 5 years of experience in Risk Management, Finance, Insurance or related roles, ideally within a corporate, retail or FMCG environment.</li><li>Solid understanding of risk management frameworks, financial analysis and core concepts such as insurance &amp; claims, credit risk and supplier financial risk, business continuity and internal controls.</li><li>Experience working with relevant tools and systems (e.g. Excel, SAP, reporting tools).</li><li>Fluent in English.</li></ul>Your Value<ul><li>Organizational Savviness | Develop a thorough understanding of food retail, Alfa Beta’s governance &amp; control environment.</li><li>Stakeholder Management &amp; Collaboration | Constructively challenge and collaborate effectively with internal and external stakeholders, building strong, trust-based relationships.</li><li>Critical &amp; Analytical Thinking | Effectively analyse all related information and data to quickly conclude on sustainable, risk-aware solutions – numerical proficiency is your strength.</li><li>Results &amp; Quality Orientation | Take ownership of your actions, be on top of tasks and ensure high-quality, accurate deliverables in a fast-paced environment.</li><li>Organizational Mastery &amp; Time Management | Prioritize tasks effectively, uphold precise documentation and adhere to deadlines while handling multiple projects.</li></ul>We care for you&nbsp;<ul><li>Hybrid way of Working</li><li>Free lunch break in our restaurant</li><li>Available parking</li><li>Lifelong learning and development</li><li>Wellbeing Program&nbsp;</li></ul>A place where everyone belongs &nbsp;We strive to be a better place to work where our people reflect the markets we serve, where their voices are heard and valued, they find purpose in their work and can grow and contribute to their fullest. We are an equal opportunity employer, and all applicants/employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Certified by Diversity Charter Greece and SHARE Equality Label&nbsp;&nbsp;AB is recognized as a Top Employer 2025 in Greece.&nbsp;Top Employer Institute: Certified Excellence in Employee Conditions &nbsp;Start your retail journey and live our values of care, teamwork, humor, integrity and courage.*All applications are treated with utmost confidentiality

Financial Risk Supervisor

UNISON Human Resources S.A. is seeking, on behalf of a Greek bank, highly skilled and experienced Mortgage Advisors in Athens and Thessaloniki, to provide expert guidance on mortgage loans to customers from Greece and other countries. The positions are offered on a fixed-term contract of 3 or 6 months, with the possibility of extension, while ensuring compliance with the bank’s regulations and maintaining strong customer relationships.&nbsp;&nbsp;Main Responsibilities:&nbsp;<ul><li>Sales with a focus on mortgage loans</li><li>Strong/daily communication &amp; servicing towards customers, External Networks Partners and Branch Network</li><li>Provide specialized advice to customers regarding mortgage loans, considering the differences in banking products, regulations, and tax policies applicable in various countries.</li><li>Monitor the status of loan applications to ensure compliance with Bank standards. Analyze financial and legal documents to assess the creditworthiness of customers.</li><li>Develop and maintain strong relationships with customers by offering personalized solutions that meet their needs.</li><li>Maintain strong networks with the Branch Network and External Networks Partners to grow the client base.</li></ul>&nbsp;Required Qualifications:&nbsp;<ul><li>A degree in Economics, Finance, Business Administration, or Legal Studies will be preferred. A Master's degree will be an added advantage.</li><li>Experience in a banking services environment, with a focus on (mortgage) loans will be an added advantage.</li><li>Experience in client management and communication.</li><li>Proficiency in MS Office. Experience with specialized banking software and data analysis tools will be highly appreciated.</li><li>Familiarity with modern digital tools &amp; platforms.</li><li>Exceptional attention to detail, organizational skills, and the ability to work under pressure.</li></ul>&nbsp;<ul><li>Mandatory excellent knowledge of English language (additional languages, such as German or French, will be considered as a significant advantage), for International Customers &nbsp;Mortgage Advisor.</li><li>Very good knowledge of English language, for Mortgage External Networks Advisor.</li></ul>&nbsp;&nbsp;Benefits:<ul><li>Competitive remuneration package</li><li>Hybrid work options</li><li>Career growth and development opportunities</li><li>Ongoing training and upskilling</li><li>Friendly and supportive work environment</li><li>Work–life balance</li></ul>

Mortgage Advisors

We are looking for a Head of Direct Banking Quality Assurance to join our External Networks and Alternative Channels team.&nbsp;By joining this role, you’ll be part of the Retail Banking Network holding a key management role and will be responsible for leading a cross-functional team.&nbsp; Your role is pivotal in ensuring service excellence across all Direct Banking units, including Europhone Banking, Self-Service Terminals, Telemarketing, and Hybrid Sales.The role ensures:<ul><li>Customer interactions across all units consistently meet high standards of service, professionalism, and compliance,</li><li>Service quality is monitored, evaluated and continuously improved through structured QA frameworks,</li><li>Training has been performed timely, with high quality material both physically and through eLearning courses</li><li>Operational risks related to customer communication and self-service channels (ATM, APS, etc.) are identified and mitigated proactively,</li><li>Processes across all channels are aligned with Eurobank’s strategic goals and regulatory obligations,</li><li>Customer feedback is systematically captured and translated into actionable improvements, &nbsp;</li><li>Internal stakeholders are supported with insights (KPIs, reports, audits) that drive decision-making,</li><li>Cross-functional alignment is maintained across units to ensure consistent service delivery and project execution.</li></ul>&nbsp;Your key responsibilities will be:<ul><li>Lead, mentor, and develop the QA team.</li><li>Design and implement a comprehensive quality assurance framework across all sub-units.</li><li>Oversee monitoring activities, including call evaluations, mystery shopping, and customer feedback analysis.</li><li>Foster collaboration with business units, product owners, and operations to ensure process and service standard alignment.</li><li>Define and track quality KPIs and customer experience metrics.</li><li>Coordinate internal audits and prepare for regulatory reviews, contract renewals, and operational risk assessments.</li><li>Promote a culture of service excellence through structured training programs and continuous feedback.</li><li>Work with operational teams to enhance customer touchpoints and streamline processes.</li><li>Contribute to projects aimed at improving customer experience and service automation.</li></ul>&nbsp;You will be a great candidate if you have:&nbsp;&nbsp;<ul><li>Bachelor’s degree in Business Administration, Economics, or related field (Master’s degree is a plus).</li><li>Proficiency in English (written and spoken).</li><li>Minimum 5 years of experience in a QA leadership role, preferably in banking or telecommunications.</li><li>Strong understanding of service management principles (SLAs, KPIs, NPS, First Contact Resolution, Customer Effort Score).</li><li>Passion for building a customer-centric culture across all contact points.</li><li>Experience with Contact Centers and/or Digital Banking channels.</li><li>In-depth knowledge of QA methodologies, monitoring tools, and best practices.</li><li>Proven leadership skills with the ability to manage diverse teams and drive performance through measurable goals.</li><li>Excellent communication and collaboration skills, with experience in training delivery.</li><li>High analytical capability and attention to detail.</li><li>Familiarity with knowledge management tools.&nbsp;What’s in it for you:&nbsp;&nbsp;<ul><li>Competitive remuneration. &nbsp;</li></ul><ul><li>Hybrid work: work-life balance through remote and in-office work.    &nbsp;</li></ul><ul><li>Learning &amp; Development: &nbsp;</li></ul><ul><li>Access Unlimited LinkedIn Learnings, international training methodologies &nbsp;</li></ul><ul><li>Upskilling, Professional development and career guidance from successful executives.    &nbsp;</li></ul><ul><li>Identification and Utilization of Talent Pool through a structured Talent Management process.    &nbsp;</li></ul><ul><li>Wellbeing: &nbsp;</li></ul><ul><li>Premium Health &amp; Life insurance for you, your partner and/or your family and mental health support.  &nbsp;</li></ul><ul><li>Pension plan to support your plans and future financial expectations.   &nbsp;</li></ul><ul><li>Team building &amp; wellbeing activities.   &nbsp;</li></ul><ul><li>Potential Extra days of annual leave (Winter Bonus).     &nbsp;</li></ul><ul><li>Engage in volunteering activities through our TeamUp program. &nbsp;</li></ul><ul><li>Extra Benefits:&nbsp;</li></ul><ul><li>Exclusive discounts at partner stores.   &nbsp;</li></ul><ul><li>Staff pricing for banking products.   &nbsp;</li></ul><ul><li>Nursery and summer camp allowance for your little ones.   &nbsp;</li></ul></li></ul>

Head of Direct Banking Quality Assurance

Are you looking to kick off your career journey? Do you like the idea of joining the European PayTech? If so, you are at the right place! Our Graduate Program offers you the chance to create your unique career path within our diverse international team, operating in more than 25 countries. Rotate among different departments, learn from experienced professionals, and make a difference by working on real business cases. About the Program Our Graduate Program is more than a learning path, it's a journey where you will work on real business cases and have a direct impact on business results. What Can You Expect? •&nbsp;&nbsp;&nbsp;&nbsp;Career Path: Start with a permanent contract from day one. Over 12 months, experience two rotations across departments and transition into a landing role where you can continue to grow. •&nbsp;&nbsp;&nbsp;&nbsp;Training &amp; Development: Receive a well-structured, dedicated Project Management training program, tailored to strengthen your ability to lead projects and deliver results. Plus, gain access to a wide range of learning opportunities through our Digital PayTech University, empowering you to continuously build your skills and expand your knowledge. •&nbsp;&nbsp;&nbsp;&nbsp;Impact &amp; Networking: Contribute to real business solutions and expand your network by working alongside talented colleagues and senior leaders from across Europe. Who are We Looking For? If this sounds like you, we encourage you to apply: •&nbsp;&nbsp;&nbsp;&nbsp;You have graduated within the past 12 months or will graduate within the next 6 months with a master’s degree in Engineering, STEM disciplines, Economics, Business, Law, or related fields, and are available to work full-time. •&nbsp;&nbsp;&nbsp;&nbsp;You are fluent in English and Greek. •&nbsp;&nbsp;&nbsp;&nbsp;You bring international experience, whether through study, work abroad, or collaboration in a global environment. •&nbsp;&nbsp;&nbsp;&nbsp;You are a career starter with no more than one year of professional experience. •&nbsp;&nbsp;&nbsp;&nbsp;You have the legal right to work in Greece (e.g., residency, visa). •&nbsp;&nbsp;&nbsp;&nbsp;You are committed, curious, and eager to take ownership of projects while thriving in a team environment. •&nbsp;&nbsp;&nbsp;&nbsp;You see formal training as just the beginning and aim to make a difference in everything you do. Diversity, Equity and Inclusion We are committed to building a diverse culture where talents from all walks of life feel they truly belong. By applying to our Graduate Program, you are one step closer to joining us. Next starts with you, everyday. Apply Now! Don't miss out on this amazing opportunity. Apply today and discover what's in it for you! Please ensure both your CV and all answers in the application form are completed in English.About UsAre you interested in joining one of Europe's leading PayTech companies?&nbsp;Do you want to be part of a diverse team, collaborating with colleagues from across Europe? If so, you're in the right place!About the TeamWe are the result of merging Nexi, Nets, and Sia, with a presence in over 25 countries. With over 80 years of experience, we offer plenty of opportunities for personal and professional growth

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payroll associate - (fixed-term, 1-year contract) (3824)

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head of direct banking quality assurance

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