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Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

Inbound & B2B Coordinator 27060

Είσαι άνω των 21*. Είσαι παντού, στα πιο in σημεία της πόλης. Κάνεις την ομάδα ένα&nbsp;και ξέρεις να δίνεις boost, χωρίς να χάνεις το χαμόγελό σου.Είσαι άνετ@ με τον κόσμο, με τους ιδιοκτήτες των καταστημάτων&nbsp;εστίασης και μετατρέπεις κάθε επαφή σε σχέση εμπιστοσύνης.Αυτό σημαίνει να είσαι CE Supervisor&nbsp;στις ομάδες προώθησης του IQOS.Έλα on-board και κάνε την εμπειρία IQOS&nbsp;να ξεχωρίζει παντού.&nbsp;Περιγραφή Θέσης:•Υπεύθυνος Διαχείρισης προωθητικής ομάδας (καθοδήγηση, έλεγχος απόδοσης, reporting)•Ενημέρωση καταναλωτών και ποιοτική επικοινωνία για τα προϊόντα της εταιρίας•Διαχείριση υλικών προώθησης – logistics•Προσανατολισμός στην επίτευξη στόχων•Προώθηση &amp; υποστήριξη πωλήσεων•Πενθήμερη πλήρης απασχόληση (Τετάρτη-Κυριακή) σε κυλιόμενο ωράριο σε Café,&nbsp;Restaurant, Bar, Beach bar, Club &amp; events, βάσει προγραμμάτων / event που θα πραγματοποιούνται&nbsp;Απαραίτητα Προσόντα•Απόφοιτοι ΑΕΙ/ΤΕΙ/ΙΕΚ•Κάτοχος διπλώματος οδήγησης•Καλή γνώση MS Office•Προϋπηρεσία σε ρόλο πωλήσεων (επιθυμητή σε καπνικά /ποτά) ή εξυπηρέτησης πελατών θα εκτιμηθεί•∆υναμική και ευχάριστη προσωπικότητα•Άριστες επικοινωνιακές και οργανωτικές δεξιότητες•Ακεραιότητα και υπευθυνότητα•Ικανότητα πολύ καλής επικοινωνίας στην Αγγλική γλώσσα&nbsp;Παρέχονται:•Ελκυστικό πακέτο αποδοχών•Ιδιωτική ιατροφαρμακευτική ασφάλιση•Bonus επίτευξης στόχων​•Εταιρικό αυτοκίνητο, laptop &amp; κινητό•Προοπτικές εξέλιξης και συνεχής εκπαίδευση•Κάλυψη μέρος εξόδων μετακίνησης•Σύμβαση αορίστου χρόνου&nbsp;* Βάσει των πολιτικών της εταιρίας Παπαστράτος όλοι οι τρίτοι που συνάπτουν σύμβαση ή απασχολούνται από εταιρείες που συνεργάζονται με την Παπαστράτος για τη διεξαγωγή εμπορικών δραστηριοτήτων πρέπει να έχουν συμπληρώσει το 21ο έτος της ηλικίας τους.&nbsp;

Consumer Engagement Supervisor

Είσαι άνω των 21*. Είσαι παντού, στα πιο artistic σημεία της πόλης.Κάνεις την ομάδα ένα και ξέρεις να δίνεις boost, χωρίς να χάνεις το χαμόγελό σου.Είσαι άνετ@ να επικοινωνείς με κόσμο σε καλλιτεχνικούς χώρους και μεγάλα event, μετατρέποντας κάθε επαφή σε σχέση εμπιστοσύνης;Αυτό σημαίνει να είσαι CE Supervisor στις ομάδες προώθησης του IQOS.Έλα on-board και κάνε την εμπειρία IQOS να ξεχωρίζει παντού.* Βάσει των πολιτικών της εταιρίας Παπαστράτος όλοι οι τρίτοι που συνάπτουν σύμβαση ή απασχολούνται από εταιρείες που συνεργάζονται με την Παπαστράτος για τη διεξαγωγή εμπορικών δραστηριοτήτων πρέπει να έχουν συμπληρώσει το 21ο&nbsp;έτος της ηλικίας τους.Περιγραφή Θέσης:​<ul><li>Υπεύθυνος Διαχείρισης προωθητικής ομάδας (καθοδήγηση, έλεγχος απόδοσης, reporting)</li><li>Ενημέρωση καταναλωτών και ποιοτική επικοινωνία για τα προϊόντα της εταιρίας</li><li>Διαχείριση υλικών προώθησης – logistics</li><li>Προσανατολισμός στην επίτευξη στόχων</li><li>Προώθηση &amp; υποστήριξη πωλήσεων</li><li>Πενθήμερη πλήρης απασχόληση (Τετάρτη-Κυριακή) σε κυλιόμενο ωράριο σε χώρους παραστάσεων και events, βάσει προγραμμάτων / event που θα πραγματοποιούνται</li></ul>Παρέχονται:<ul><li>Ελκυστικό πακέτο αποδοχών</li><li>Ιδιωτική ιατροφαρμακευτική ασφάλιση</li><li>Bonus επίτευξης στόχων​</li><li>Εταιρικό αυτοκίνητο, laptop &amp; κινητό</li><li>Προοπτικές εξέλιξης και συνεχής εκπαίδευση</li><li>Κάλυψη μέρος εξόδων μετακίνησης</li><li>Σύμβαση αορίστου χρόνου</li></ul>Απαραίτητα προσόντα:<ul><li>Απόφοιτοι ΑΕΙ/ΤΕΙ/ΙΕΚ</li><li>Κάτοχος διπλώματος οδήγησης</li><li>Καλή γνώση MS Office</li><li>Προϋπηρεσία σε ρόλο πωλήσεων (επιθυμητή σε καπνικά /ποτά) ή εξυπηρέτησης πελατών θα εκτιμηθεί</li><li>∆υναμική και ευχάριστη προσωπικότητα</li><li>Άριστες επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Ακεραιότητα και υπευθυνότητα</li><li>Ικανότητα πολύ καλής επικοινωνίας στην Αγγλική γλώσσα</li></ul>

Consumer Engagement Supervisor – Χώροι Εστίασης & Διασκέδασης

We’re currently looking for a Customer Management Specialist based in Heraklion, Crete to join our fantastic team!In this key role, you’ll be responsible for managing a portfolio of clients, including one of the largest retail chains in the area. Your daily routine will include visiting existing customers and actively seeking new business opportunities.To succeed, you’ll negotiate contracts, act as the link between our company and the customer, and analyze sales data to plan your visits effectively - daily, monthly, and quarterly.You’ll work toward both quantitative and qualitative targets, ensuring our brands are well represented in stores according to marketing guidelines. You’ll also handle customer inquiries regarding products, pricing, availability, and payment terms.You’ll be responsible for preparing and submitting sales contracts and keeping accurate client records. Additionally, you’ll present quarterly reports and share results for your area of responsibility. Key Accountabilities<ul><li>Visits current and potential clients to develop new cooperation and agreements&nbsp;(accounts in Creta &amp; Rhodes)</li><li>Negotiates and liaises between customer and company</li><li>Analyzes sales data per customer and prepares and executes daily/monthly/quarterly visitation plan to achieve quantitative and qualitative targets</li><li>Promotes and improves our brands instore visibility according to marketing guidelines</li><li>Answers customer questions about credit terms, products, prices, and availability</li><li>Prepares and submits sales contracts and maintains client records</li><li>Presents quarterly reports and results for his/her area of responsibility</li></ul>&nbsp;Candidate&nbsp;Profile<ul><li>Bachelor’s Degree in Economics / Business Administration or any equivalent</li><li>At Least 2 years of experience in Sales preferably within FMCG sector</li><li>Experience working with retail chain clients is a strong advantage.</li><li>Good command of English language</li><li>Good knowledge of MS-Office</li><li>You’re passionate about sales and have excellent communication and negotiation skills.</li><li>You’re customer-focused, results-driven, accountable, and a natural problem solver.</li><li>You thrive in a dynamic environment and can easily adapt to change.</li><li>A valid driver’s license is required.</li><li>Mobility – you’re open for periodical travels across the region</li></ul>

Customer Management Specialist

As Sales Representative, you’ll own the end-to-end process of acquiring new restaurant partners. From prospecting and lead generation to negotiations and contract signings, you’ll be on the front line of bringing new restaurants onto Wolt. You’ll also collaborate closely with your Area Manager to design strategies and optimize your sales pipeline.Day-to-day in this role you’ll:<ul><li>Conduct face-to-face sales activities with restaurant owners and stakeholders, with occasional online meetings</li><li>Analyze the market and identify potential restaurants to approach</li><li>Generate leads through cold calls, outreach, and on-site visits</li><li>Build and nurture strong relationships with restaurant owners and decision-makers</li><li>Present tailored proposals, negotiate terms, and finalize contracts</li><li>Handover newly signed restaurants smoothly to the onboarding team for activation</li></ul>Our humble expectations&nbsp;You’ll do well at Wolt if you:<ul><li>3-5 years of experience in retail sales, account management, field operations, or sales support</li><li>Bachelor’s or Master’s degree</li><li>Strong communication and stakeholder management skills</li><li>A natural hunter with the drive to build a portfolio from the ground up</li><li>Demonstrated consultative sales approach with the ability to tailor offerings to partner needs</li><li>Ability to manage multiple priorities and execute in a fast-paced, dynamic environment</li><li>Excellent analytical skills to support data-driven sales decisions</li><li>Fluent in Greek and English&nbsp;&nbsp;</li></ul>What we offer💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.💼Health Insurance - Private health insurance is part of the compensation package.🚘Transportation - Company car provided for this role.💻Work equipment - We set you up to success with our cutting-edge, work equipment.

Sales Representative

The Sales Representative- Business Development is responsible for driving growth in the Service business (O Business) by acquiring new customers and re-engaging former Otis clients who previously canceled their contracts. This role focuses on identifying opportunities, building strong relationships, and delivering tailored solutions to meet customer needs, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Identify and approach potential customers to secure elevator maintenance contracts, focusing on both new clients and former Otis customers.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize value for the company. While the primary focus is maintenance, explore opportunities for modernization (MOD), repair (T), and BEX R business when relevant.</li><li>Understand maintenance services, strategies, and procedures, including contract structures, competitive advantages, CRM tools, RTV processes, and market competitors.</li><li>Independently make decisions and close deals in alignment with company policies and guidelines.</li><li>Generate, manage, and track leads, ensuring accurate planning and forecasting of recapture opportunities.</li><li>Demonstrate and role-model commitment to Otis Absolutes in all actions, decisions, and the work environment created for the team.</li><li>Collaborate effectively in cross-functional teams to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Business, Engineering, or a related field.</li><li>Fluent in Greek and proficient in English.</li><li>Solid commercial acumen with a deep understanding of business dynamics</li><li>Strong customer orientation with excellent interpersonal and communication skills.</li><li>Proven negotiation skills with a strong orientation toward closing deals</li><li>Results-driven mindset with a focus on achieving business objectives</li><li>Ability to plan, organize, and track commercial activities effectively</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Sales Representative-Business Development 20155057

We are currently looking for a Sales Manager to join our team as part of the Sales &amp; Development department of the Thermal Power &amp; HVDC division.Your role will encompass: • Leading the development and execution of sales and business development initiatives, identifying and evaluating new project opportunities • Building and maintaining strong relationships with clients, partners, and key stakeholders, acting as the main commercial point of contact • Driving and supporting commercial negotiations, ensuring alignment with company objectives, profitability targets, and risk considerations • Coordinating and contributing to tendering and proposal processes, ensuring timely and high-quality submissions • Collaborating with internal teams (Proposals, Engineering, Contracts) to develop competitive technical and commercial offers • Supporting the definition of project risk profiles and flagging potential commercial risks • Developing account strategies and positioning tailored solutions based on client needs • Monitoring market trends, competitor activity, and industry developments to identify growth opportunities • Monitoring and reporting sales pipeline progress, opportunities, and risks to management • Representing the company in client meetings, commercial discussions, and industry events • Ensuring effective communication and alignment across internal stakeholders • Supporting and mentoring junior team members where requiredWhat you bring to the role: • Bachelor’s degree in Engineering, Business Administration, or a related field (MSc will be considered an asset) • 8+ years of experience in sales, business development, tendering, or commercial roles within energy, EPC, or infrastructure sectors • Solid understanding of technical, commercial, and contractual aspects of EPC projects • Proven experience in supporting or managing bids and large-scale project opportunities • Strong commercial acumen with the ability to position technical solutions effectively • Excellent communication, negotiation, and stakeholder management skills • Strong analytical and organizational skills with a structured approach • Ability to work effectively in multidisciplinary and international environments • Fluency in English is essential; additional languages (e.g. German) will be considered an asset • Willingness to travel when required

Sales Manager

The Account Manager is responsible for managing and developing service accounts by building strong customer relationships and delivering proactive and reactive support. The role focuses on enhancing customer value, reducing cancellations, and driving growth in service sales across all business lines (O, T, MOD/BEX R). Additionally, the Account Manager collaborates closely with MOD/BEX R Sales Representatives to accelerate lead generation and identify cross-selling opportunities, ensuring sustainable business development and customer satisfaction.Key Responsibilities<ul><li>Build and maintain long-term customer relationships, ensuring trust and satisfaction.</li><li>Protect and grow the portfolio by reducing cancellations and minimizing renegotiation impact.</li><li>Leverage deep knowledge of Otis Service Business to collaborate with branch teams and deliver optimal solutions that maximize customer value.</li><li>Drive service sales growth across all business lines (O, T, MOD/BEX R) by identifying opportunities and creating customer needs.</li><li>Promote Otis One solutions, generating incremental subscriptions and enhancing digital engagement.</li><li>Understand maintenance services, strategies, and procedures, including contracts, competitive advantages, CRM tools, RTV processes, and market dynamics.</li><li>Manage annual price increase processes effectively and transparently.</li><li>Make independent decisions and close deals in compliance with company policies.</li><li>Act as a role model for Otis Absolutes, demonstrating integrity and commitment in all actions and fostering a positive team environment.</li><li>Collaborate cross-functionally to ensure seamless execution and customer satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor’s degree in Engineering, Business, or a related technical field.</li><li>2–3 years’ experience in consultative sales of technical products or services, with strong commercial and negotiation skills.</li><li>Technical aptitude with the ability to explain and advise on complex solutions.</li><li>Fluency in Greek and English. Additional languages are an advantage.</li><li>Experience working in an international or matrix organization is highly desirable.</li><li>Strong analytical, communication, and relationship‑building skills with a customer‑centric mindset.</li><li>Proven ability to manage complex accounts, including pricing, renewals, and upselling.</li><li>Proficiency in CRM tools and MS Office, with strong organizational and planning abilities.</li><li>Results‑driven team player who collaborates effectively across functions.</li></ul>What We Offer<ul><li>A long-term employment opportunity with the global leader in elevator and escalator solutions.</li><li>Competitive compensation aligned with local market standards.</li><li>Comprehensive training in technical knowledge, sales processes, and soft skills.</li><li>A collaborative and supportive work environment with access to experienced mentors.</li><li>Flexible working hours and remote work options to support work-life integration.</li></ul>

Account Manager 20147535

We are currently looking for a&nbsp;Pre-Sales Coordinator to join our MRES-ET team based in our offices in Athens.&nbsp;As a Pre-Sales Coordinator, you will play a key role in identifying and managing tender opportunities while supporting the preparation and submission of competitive bids. You will coordinate closely with internal teams and external stakeholders to ensure all proposals meet client requirements, deadlines, and quality standards. Your role will be essential in organizing tender processes, maintaining accurate records, and contributing to the commercial success of projects.&nbsp;Your role will encompass:&nbsp;<ul><li>Tracking tender opportunities (public &amp; private sector) and managing the submission calendar</li><li>Participation in pre-qualification processes</li><li>Analysis of tender requirements, specifications, and timelines to ensure compliance</li><li>Preparation and submission of tender documents in line with client requirements</li><li>Collaboration with internal teams (engineering, procurement, legal, finance) to collect required data</li><li>Support in cost estimation and commercial evaluation of bids</li><li>Support in the development of preliminary project schedules (e.g. MS Project)</li><li>Ensuring compliance with tender requirements and submission deadlines</li><li>Maintenance and continuous update of the tender database (submissions &amp; outcomes)</li></ul>&nbsp;What you bring to the role:&nbsp;<ul><li>Experience in tender preparation, documentation, or coordination processes</li><li>Basic understanding of technical and commercial aspects of projects</li><li>Familiarity with contract law and procurement processes.</li><li>Understanding of public procurement/tender procedures</li><li>Strong organizational skills and ability to manage multiple tasks and deadlines,</li></ul>&nbsp; Share the same Value Based Behaviors:<ul><li>People &amp; Personal growth&nbsp;&nbsp;Results orientation &amp; Safety excellence</li><li>Collaboration &amp; Trust</li><li>Empathy &amp; Effective communication</li><li>Flexibility &amp; Adaptability&nbsp;</li></ul>&nbsp;Your Benefits:<ul><li>Competitive remuneration package</li><li>Ticket Restaurant Card</li><li>Group Health Insurance Plan</li><li>Preferential household electricity plan</li><li>Pension Plan&nbsp; &nbsp;</li></ul>&nbsp;

Pre-Sales Coordinator

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in French and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

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