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We are seeking to hire a highly analytical and driven professional to join our Credit Team in Athens. The successful candidate will work as part of a group responsible for reviewing and approving credit risk associated with complex transactions across multiple products and business segments, including Oil, Freight and Gas &amp; Power. The role will involve evaluating credit and performance risks on both short-dated and longer-tenor trades, negotiating directly with external counterparties, and collaborating closely with commercial teams to ensure that exposures remain within acceptable limits. This will include the use of appropriate credit risk-mitigation tools and structures where required.<ul><li></li></ul><ul><li></li></ul>Key Responsibilities<ul><li>Reviewing counterpart / transaction information (qualitative/quantitative) and recommending credit limits for approval</li><li>Managing the credit risk of the assigned portfolio of clients.</li><li>Liaising with traders to understand the commercial relationship and determine the risk appetite of the assigned counterparts</li><li>Speaking to customers to obtain information / understand their business profile versus peer group</li><li>Work with Credit colleagues worldwide to manage exposures / set credit appetite for global groups</li><li>Working with risk mitigation providers – bank/insurance markets as part of the credit management process</li><li>Updating the systems with the relevant credit information and documents</li></ul>Required qualifications<ul><li>3+ years of experience in credit risk roles within a blue-chip bank, trading house, or financial institution</li><li>Proven Oil &amp; Freight experience</li><li>Proven ability to build and analyse cash flow models and financial analysis, including stress scenario testing</li><li>Must be educated in finance, trading or similar studies to degree level, ideally postgraduate</li><li>Fluent in English</li><li>Someone who is organized, careful, pays attention to details, is able to work in a high-pressured environment, dealing with a range of high priority issues</li><li>Strong analytical skills</li><li>Strong communication skills both verbal and written to be applied also during meetings/calls with clients</li><li>Knowledge of complex credit transactions and the relevant documentation (ISDA, EFET, PPA, etc)</li><li>Familiarity with exposure risk metrics such as EPE and PFE</li></ul>Preferred qualifications<ul><li>Gas &amp; Power experience</li></ul>Key Relationships:&nbsp;&nbsp;<ul><li>Credit Department</li><li>Trading Department</li><li>Finance Department</li><li>Operations Department</li><li>Counterparts</li></ul>

Senior Credit Risk Analyst

<h2>Περιγραφή Θέσης</h2>Motor Oil Hellas (MOH) is an energy group based in Greece with one of the top refineries in Europe. The Group has a significant presence in trade due to the liquid fuel retail networks, in the lubricants sector and in the liquified gas sector. The Group is actively engaged in the power and natural gas market as well as in the Renewable Energy Sector. We strive to develop our people to their highest potential, through continuous education and assignment of challenging projects.Starting with the role:We are currently seeking to hire a Head of Cybersecurity, who will be responsible for leading the organization’s efforts to protect its digital infrastructure, systems, and data from internal and external threats.<h2>During your day you will:</h2><ul><li>Lead the implementation of the organization’s Cybersecurity Strategy</li><li>Align&nbsp;with business&nbsp;objectives, threat&nbsp;landscape&nbsp;and regulatory requirements&nbsp;</li><li>Implement security policies, procedures, and guidelines across the organization</li><li>Implement technical security and governance controls</li><li>Continuously monitor, assess, and enhance security standards</li></ul><h2>What you need to stand out:</h2><ul><li>BSc in Computing, or related discipline</li></ul><ul><li>Master’s degree in Information Security or related discipline</li><li>Minimum 7 years previous experience in&nbsp;a Cybersecurity&nbsp;role&nbsp;focusing&nbsp;on&nbsp;network security, cloud&nbsp;security&nbsp;or endpoint protection</li><li>Proven ability to lead a comprehensive information security program from inception, building robust defenses across people, processes, and technology</li><li>Skilled at adapting global security standards to the organization’s unique context, risk profile, and maturity level</li><li>Extensive experience in developing, implementing, and enforcing security policies, procedures, and technical controls</li><li>Expertise in integrating security across cloud environments, DevOps pipelines, and enterprise IT systems</li><li>Good &nbsp;understanding and knowledge of&nbsp;information security standards and best practices&nbsp;&nbsp;</li><li>Deep understanding of data protection laws and standards (e.g., GDPR, NIS2, SOX)</li><li>Familiarity with frameworks like ISO 27001,&nbsp;CIS&nbsp;and&nbsp;NIST&nbsp;CSF&nbsp;</li><li>Experienced with SIEM, IAM, DLP, EDR, and vulnerability management platforms</li><li>Certified with CISSP, OSCP, CISM, ISO 27001 LA, CISA&nbsp;</li></ul><h2>Key skills/attributes</h2>&nbsp;<ul><li>Communication and interpersonal skills</li><li>Analytical and problem-solving skills</li><li>Organizational &amp; time management skills</li><li>Teamwork spirit &amp; collaboration</li><li>People management skills</li></ul>

MOH_Head of Cyber Security Architecture & Engineering 1

We are looking for a passionate CAMO Cabin Engineer to join our Continuous Airworthiness Management Organization (CAMO) at SKY express. In this role, you will be responsible for engineering activities related to aircraft cabins, interior systems, and furnishing, as well as associated components, on the Airbus and ATR aircraft. The position plays a critical role in supporting line and heavy maintenance, repair and modification activities, contributing directly to the overall safety and performance of the company’s fleet.Responsibilities:<ul><li>Evaluate Airworthiness Directives (ADs), manufacturer and vendors Service Bulletins (SBs), and other approved data to assess their applicability to the company fleet and recommend embodiment actions, as required.</li><li>Develop and issue detailed engineering work instructions to accomplish minor and major aircraft cabin modifications and repairs.</li><li>Evaluate damage to aircraft cabin components and parts and, where required, liaise with Original Equipment Manufacturers (OEMs) or Part-21 Organizations to obtain and apply approved repair schemes.</li><li>Coordinate with Part-21 Design Organization Approval (DOA) holders for the definition and issuance of modifications required for the fleet.</li><li>Provide engineering support and troubleshooting assistance to maintenance and repair organizations to facilitate day-to-day aircraft operations, repairs, and maintenance.</li><li>Develop, implement, and manage programmes for the restoration and repair of major cabin components.</li></ul>Competencies:<ul><li>Excellent communication skills.</li><li>Strong analytical abilities.</li><li>Results-oriented mindset.</li><li>Strong attention to detail and a demonstrated commitment to safety and quality.</li><li>Effective time-management skills, with the ability to prioritize tasks and work under pressure.</li><li>Strong teamwork and collaboration skills.</li></ul>Requirements:<ul><li>Academic Degree in Engineering or a Part-66 Aircraft Maintenance Engineer’s License, Category B1 or C.</li><li>Minimum of 3 years’ experience in Cabin, Interior, or Furnishing engineering, and a minimum of 5 years’ experience in aviation maintenance environment. Familiarity with Airbus and ATR aircraft is preferable.</li><li>Strong understanding of EASA Regulations, including Initial and Continuing Airworthiness.</li><li>Fluency in English (verbal and written).</li><li>Proficient in IT (MS Office suite).</li><li>Flexibility to be on call and respond to operational requirements when necessary.</li><li>Flexibility to travel.</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

CAMO Cabin Engineer

Interbeton, part of TITAN Greece has an excellent opportunity for an Electrical Engineer reporting to the Aggregates Technical Support Manager. The primary scope of this role is to support quarry operations through hands-on electrical supervision, maintenance planning, and execution of projects, ensuring operational continuity, compliance, and technical excellence across all quarry sites.Responsibilities<ul><li>Provide hands-on technical support for the supervision, planning, and maintenance of electrical equipment and installations within quarry operations.</li><li>Plan, coordinate, and monitor maintenance-related CAPEX projects for quarry electrical infrastructure, including cost control and timelines.</li><li>Act as the main electrical reference for Quarry Engineers, providing practical guidance and solutions for electrical issues on site.</li><li>Schedule and coordinate all electrical-related works and projects across quarry sites to ensure operational continuity.</li><li>Ensure full compliance with Health &amp; Safety standards, procedures, and legal requirements related to electrical equipment and installations in quarries.</li><li>Perform and support Health &amp; Safety audits focused on quarry electrical infrastructure and field installations.</li><li>Plan, monitor, and maintain electrical maintenance plans, equipment records, and technical documentation for quarry assets.</li><li>Manage upgrades, modifications, and improvements of quarry electrical systems, including integration with central and site electrical networks.</li><li>Execute and monitor SAP-related activities (PRs, RFQs, procurement of spare parts and services) related to quarry electrical equipment.</li><li>Supervise and coordinate contractors working on quarry electrical infrastructure, ensuring adherence to safety rules, technical specifications, and project timelines</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Electrical Engineering or equivalent technical qualification.</li><li>3–5 years of experience in electrical maintenance and projects within industrial environments, preferably in quarries, mining, cement, aggregates, or heavy industry.</li><li>Strong knowledge of electrical systems, power distribution, motors, MCCs, PLC interfaces, and industrial installations.</li><li>Proven experience in managing electrical contractors and supervising site works in operational environments.</li><li>Solid understanding of Health &amp; Safety regulations related to electrical installations and industrial operations.</li><li>Experience in CAPEX project coordination and budget monitoring.</li><li>Hands-on experience with SAP or similar ERP systems for maintenance and procurement activities.</li><li>Ability to work in field conditions and interact effectively with quarry site teams and engineers.</li><li>Strong planning, problem-solving, and communication skills.</li><li>Fluency in Greek; working knowledge of English is required</li></ul>What we offer<ul><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Private health insurance and annual checkup</li><li>Learning and Development opportunities</li><li>Summer schools for employees’ children</li><li>Wellness programs</li></ul>

Electrical Engineer 25819

TITAN Greece&nbsp;has an excellent opportunity for a&nbsp;Health &amp; Safety Engineer&nbsp;for our&nbsp;Plant in Kamari, Greece. The position reports to the Health and Safety Manager of the Kamari Plant.The primary scope of this role is to promote and monitor all issues related to occupational health and safety for Titan’s Kamari Plant in accordance with corporate policies and legislation to meet company’s business requirements.Responsibilities<ul><li>Identify, assess, and mitigate health and safety risks through risk assessments, preventive measures, and the analysis of incidents and near misses, ensuring continuous improvement of safety practices</li><li>Implement, and monitor Health &amp; Safety plans, programs, and policies, ensuring full compliance with Greek legislation and company standards.</li><li>Organize and conduct plant inspections and safety audits to ensure compliance, identify improvement opportunities, and maintain a safe and healthy work environment</li><li>Maintain and continuously improve the Health &amp; Safety Management System in line with ISO 45001 requirements</li><li>Deliver Health &amp; Safety training and awareness programs for employees, contractors, and visitors, promoting a strong safety culture</li><li>Monitor H&amp;S performance through KPIs, corrective actions, and improvement plans, maintaining accurate records and preparing periodic reports for management review</li><li>Coordinate and oversee Health &amp; Safety compliance of contractors, subcontractors, and third parties on site, supporting internal and external audits and liaising with regulatory authorities</li></ul>Qualifications<ul><li>University degree in Mechanical, Electrical, Chemical &amp; Minning engineering</li><li>At least 3 years of experience in Health &amp; Safety, or in production/maintenance roles within an industrial environment</li><li>Strong knowledge of occupational Health &amp; Safety legislation, risk analysis, accident prevention, and mitigation measures</li><li>Experience in preparing H&amp;S reports, procedures, and policies is desirable</li><li>Strong observation, analytical, and problem-solving skills with high attention to detail and a continuous improvement mindset</li><li>Effective communication and collaboration skills with internal and external stakeholders</li><li>Role requires the ability to meet physical job requirements</li><li>Fluency in Greek and English (oral and written)</li><li>Proficiency in MS Office applications</li><li>Military service fulfilled (where applicable)</li></ul>&nbsp;What we offer&nbsp;<ul><li>Private health insurance</li><li>Pension plan</li><li>Annual checkup</li><li>Performance bonus</li><li>Prepaid cards for supermarket</li><li>Learning and Development opportunities</li><li>Internships and summer schools for employee children</li><li>Wellness programs and special offers</li></ul>

Health & Safety Engineer 24918

We are seeking an experienced and passionate&nbsp;Barista&nbsp;for the 2025 summer season. If you share our passion for exceptional service, quality, and creating unique guest experiences, we invite you to become a part of our team.&nbsp;What you will be doingYour role in shaping the KOIA experience&nbsp;As a Barista, you will be responsible for preparing high-quality beverages and creating a welcoming and professional atmosphere for our guests.&nbsp;Key Responsibilities:<ul><li>Prepare and serve high-quality coffee beverages (espresso, cappuccino, latte, freddo, etc.) as well as other drinks (tea, hot chocolate, smoothies, fresh juices).</li><li>Manage and maintain coffee equipment, ensuring proper functionality and adherence to quality standards.</li><li>Maintain cleanliness and hygiene in the work area, complying with food safety standards.</li><li>Promote products through effective upselling strategies, contributing to the bar’s revenue growth.</li><li>Collaborate with the restaurant and bar team to ensure seamless service and an exceptional guest experience.</li><li>Respond to guest requests and handle complaints professionally and efficiently.</li></ul>What you will bring to the teamYour skills and spirit&nbsp;We are looking for professionals with a passion for coffee who will enhance KOIA’s unique hospitality experience.&nbsp;The ideal candidate will have:<ul><li>At least 2 years of experience as a Barista, preferably in a 5-star hotel or high-end café.</li><li>Experience with alcoholic beverages and cocktails (considered an additional asset).</li><li>A degree in Hospitality or Tourism (preferred).</li><li>Fluency in English; additional languages are considered a plus.</li><li>Proficiency in POS systems (preferred).</li><li>Ability to work in a fast-paced environment, with a focus on speed and accuracy.</li><li>Excellent communication skills and the ability to manage customer interactions with professionalism.</li><li>Passion for quality, innovation, and delivering outstanding guest experiences.</li></ul>&nbsp;What you will love about working herePerks that reflect our values&nbsp;At KOIA, we believe that our team deserves the same care and attention we provide to our guests.&nbsp;That’s why we offer:<ul><li>Competitive salary package, based on your experience and qualifications.</li><li>Accommodation provided for non-residents of Kos.</li><li>Complimentary meals during working hours.</li><li>Opportunities for professional development and training.</li><li>A pleasant, organized and professional work environment that supports growth and well-being.</li></ul>&nbsp;Ready to Apply?Take the first step toward a rewarding career&nbsp;If you are ready to be part of a team that elevates hospitality to an art form and shapes extraordinary guest journeys, we warmly welcome you to join us. To apply, please submit your CV and a cover letter detailing your experience and passion for hospitality to&nbsp;manager@koiaresort.com.&nbsp;Together, let’s redefine luxury and craft unforgettable memories.&nbsp;📌 All applications will be handled with strict confidentiality.

Barista

Olympia Electronics S.A., a leading company in the Greek market for security systems, based in Aiginio, Pieria, is looking to hire a&nbsp;Production Supervisor Technician&nbsp;with the following responsibilities:Job SummaryThe Production Supervisor Technician is responsible for the effective management and supervision of technical and production processes to ensure high-quality and efficient production.The position emphasizes the automation of processes to increase productivity and reduce costs.Main ResponsibilitiesProduction Coordination:<ul><li>Manage and monitor daily production activities.</li><li>Ensure adherence to schedules and production efficiency.</li></ul>Quality Assurance:<ul><li>Ensure compliance with quality standards.</li><li>Perform quality checks and take corrective actions when necessary.</li></ul>Problem Solving:<ul><li>Address and resolve technical issues that arise during production.</li></ul>Process Optimization and Automation:<ul><li>Identify and implement improvements in production processes to increase efficiency and reduce costs.</li><li>Implement and monitor automated production systems.</li><li>Integrate new technologies and automation methods to improve the production process.</li></ul>Supervision of Tests:<ul><li>Oversee large-scale and long-duration product tests.</li><li>Conduct product simulation tests.</li></ul>Training and Development:<ul><li>Train and develop production team members.</li><li>Ensure continuous training and professional development.</li></ul>Collaboration:<ul><li>Collaborate with other departments such as maintenance, quality assurance, and supply chain to ensure smooth production operations.</li></ul>Reporting:<ul><li>Create reports on production performance, issues, and improvements.</li></ul>Required QualificationsEducation:<ul><li>Degree in Mechanical Engineering, Electrical Engineering, or related fields.</li><li>A postgraduate degree will be considered an advantage.</li></ul>Experience:<ul><li>At least 5 years of experience in a similar position in an industrial environment.</li></ul>Knowledge:<ul><li>Strong knowledge of electronic circuits and materials.</li><li>Ability to read and interpret electronic component identification.</li><li>Knowledge and understanding of PCB design.</li><li>General knowledge of circuit upgrades.</li><li>Knowledge of automation and the integration of new technologies in the production line.</li></ul>Skills:<ul><li>Leadership and team management skills.</li><li>Strong problem-solving skills.</li><li>Excellent communication skills.</li></ul>Languages:<ul><li>Excellent command of Greek and English.</li></ul>The Company Offers:<ul><li>Opportunities for advancement and continuous training</li><li>A stable and friendly working environment</li><li>A modern and dynamically growing work environment</li></ul>Please send your CV, specifying the job position you are interested in, to&nbsp;cv@olympia-electronics.gr.Thank you for your interest in working with our company, and we wish you the best of luck!

Production Supervisor Technician – PR-TPS-02

Code.Hub is the first Hub for Developers in Greece, builds together with partners decentralized digital hubs in FinTech for expanding the portfolio of their services globally. Code.Hub has the knowledge and technical mentorship for all technologies and helps the SW Engineers expand their skills and opportunity to make a great career path for their future! Code.Hub believes in the talent of Greece. Code.Hub manages the biggest Software Development projects in the Greek market and numerous already 75% of the IT market in Greece. During 2018 and 2019, Code.Hub was listed in the top 100 most innovative initiatives in Greece.About the RoleWe are hiring a Product Owner for Code.Hub, to join a newly formed cross-functional Payments team at Kaizen Gaming. The team is responsible for delivering smooth, secure, and scalable payment experiences across all user journeys, including deposits, withdrawals, refunds, and PSP integrations.As Product Owner, you will lead product definition and delivery across payment systems, working closely with engineers, UX, DevOps, QA, and business stakeholders from Finance, Risk, and Compliance. This role offers the opportunity to shape the product vision and processes from the ground up within a high-impact, agile environment.Key Responsibilities<ul><li>Own and manage the Payments product backlog, including writing user stories, defining acceptance criteria, and prioritizing work</li><li>Lead sprint ceremonies (planning, grooming, demos, retrospectives) in collaboration with the development team</li><li>Gather and refine business requirements with key stakeholders across Finance, Compliance, Operations, and Customer Support</li><li>Drive delivery of features related to payment flows, PSP integrations, refund handling, and transaction performance</li><li>Monitor and analyze KPIs such as transaction success rates, latency, and payment method adoption</li><li>Ensure all product releases align with technical feasibility, business priorities, and compliance standards</li><li>Maintain clear documentation and contribute to the team’s transparency and operational excellence</li></ul>Requirements<ul><li>3+ years of experience as a Product Owner or Product Manager within agile product development environments</li><li>Proven experience working with cross-functional teams, including engineering, design, and QA</li><li>Strong communication and stakeholder management skills</li><li>Analytical mindset with a solid grasp of KPIs and customer-centric decision-making</li><li>Experience with Jira, Figma, Confluence, or similar tools</li><li>Familiarity with payment platforms, PSPs, or FinTech products is a plus</li><li>Fluency in English (written and spoken)</li></ul>Why Join This Project via Code.Hub?You will be part of the Code.Hub ecosystem — the first Hub for Developers in Greece and one of the leading technology partners in the country, managing over 75% of the IT market. Code.Hub is a multi-awarded company, recognized for innovation and talent strategy.Let’s talk about us:<ul><li>Hybrid working model</li><li>Competitive salary and signing bonus</li><li>Brand new equipment</li><li>Friendly, inclusive, and growth-oriented work environment</li><li>Career development through a personalized Learning &amp; Development plan</li><li>Continuous training via Code.Learn, our internal learning ecosystem</li><li>Internal competitions and employee recognition initiatives</li></ul>Let’s talk about Code.Hub-ers:<ul><li>Free access to LinkedIn Learning (first semester)</li><li>Free access to Code.Learn activities after six months</li><li>Technical mentorship and onboarding support</li><li>Opportunity for sponsored Bachelor’s or Master’s degrees at Athens Tech College</li><li>Private health insurance</li><li>Structured performance evaluations every six months</li><li>Promotion planning every two years</li><li>Daily free lunch/snacks and regular team events</li><li>Referral bonus program</li></ul>

Product Owner

Intellectica is recruiting an experienced and purpose-driven Business Development &amp; Sales Lead on behalf of its client, a leading non-profit organization committed to creating equal opportunities through knowledge, employment, and personal development. With a track record in the Greek market, the organization places people at the heart of its services, offering inclusive upskilling, reskilling, and community-focused programs that empower individuals to realize their full potential. Based in Athens, Greece, the successful candidate will report directly to the CEO and will own the commercial strategy across multiple ventures and lead a small, high-impact sales function.&nbsp;Key activities and responsibilities of this role include:&nbsp;<ul><li>Owning and evolving the commercial strategy across the venture portfolio, including definition of ICPs, target segments, value proposition, pricing &amp; packaging, go-to-market approach and success metrics per venture</li><li>Leading and developing the sales function, including team management, target setting, coaching on messaging, objection handling and closing techniques, while actively stepping in to support or unblock high-value opportunities</li><li>Designing and driving the commercial operating model, translating strategic priorities into actionable sales plans with quarterly objectives, activity KPIs, and a structured cadence (weekly pipeline reviews, monthly performance tracking, and bi-weekly reporting to the CEO)</li><li>Leading end-to-end sales execution and business development activities, including lead generation, prospecting, discovery, demos, proposals, negotiations, and deal closure, with active involvement in key deals</li><li>&nbsp;Managing pipeline governance and CRM infrastructure, ensuring accurate tracking of activities, forecasting, reporting on conversion rates and deal velocity, and maintaining full commercial visibility for leadership</li><li>Building and managing B2B partnerships and corporate client relationships, promoting the organization’s venture portfolio, platforms, and commercial offerings across target audiences</li><li>Driving employer sales for the B2B talent platform, leveraging existing networks and strategic introductions to secure paying clients and validate early commercial traction</li><li>Supporting the commercial scaling of additional ventures (e.g. B2B catering spin-off), by enabling sales execution, coaching, and opening access to strategic corporate accounts</li><li>Collaborating closely with Product teams to provide structured market and customer feedback, supporting product development, pilots, and commercial readiness</li><li>Any other task that may be required from time to time</li></ul>&nbsp;&nbsp;Professional experience &amp; qualifications of a successful candidate:&nbsp;<ul><li>Bachelor’s degree in Business Administration, or a related field</li><li>Proven experience in B2B sales or business development, ideally within SaaS, tech‑enabled platforms, HR tech, talent solutions or startup / venture environments</li><li>Proven experience in a player‑coach or sales leadership role, with responsibility for setting targets, mentoring team members and driving performance</li><li>Demonstrated ability to close deals in consultative, relationship‑driven sales cycles</li><li>Familiarity with CRM systems, pipeline management and sales reporting, with a data‑driven approach to forecasting and performance tracking</li><li>Fluent in Greek and proficient in English, both written and spoken</li></ul>&nbsp;&nbsp;Core competencies of a successful candidate:<ul><li>Results-driven with a proactive, can-do approach</li><li>Strong leadership skills with demonstrated ability to manage teams and cross-functional projects</li><li>Pipeline &amp; CRM discipline</li><li>Relationship building</li><li>Ownership &amp; accountability</li><li>Strategic thinker with excellent organizational ability</li><li>Emotionally intelligent and adaptable in diverse environments</li><li>Able to represent the organization professionally in external settings</li></ul>

Business Development Lead

The Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp; Your day to day will include:<ul><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Maintaining monitoring tools, proposing improvements to optimize system functionality, supervising relevant contractors, and ensuring control over their performance to uphold service standards</li><li>Addressing tickets submitted by Allwyn's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the Allwyn Services Portal, collaborating with Allwyn Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications to end users regarding the procedure followed</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency</li></ul> What you need to succeed:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>3+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms</li><li>Strong customer service culture</li><li>Effective communication and team player</li><li>Excellent organizational and prioritization skills</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Technical Operations (TOC) Engineer (3915)

As a Restaurant Captain at Miraggio Thermal Spa Resort you play a pivotal role in ensuring a seamless and exceptional dining experience for our guests. You are responsible for supervising the dining room staff, coordinating service, and maintaining the highest standards of service quality and guest satisfaction.Key Responsibilities:<ul><li>Staff Supervision:&nbsp;Oversee the restaurant's front-of-house staff. Provide guidance, direction, and performance feedback to maintain a professional and motivated team.</li><li>Service Coordination:&nbsp;Coordinate guest seating, table assignments, and table turnover to ensure efficient service and guest satisfaction. Collaborate with the host/hostess to optimize seating arrangements.</li><li>Guest Welcome:&nbsp;Greet and welcome guests, ensuring a warm and professional demeanor. Assist in seating guests and addressing any special requests or accommodations.</li><li>Menu Knowledge:&nbsp;Be well-versed in the restaurant's menu, including daily specials, wine selections, and cocktail offerings. Describe and recommend menu items and beverages to guests.</li><li>Order Accuracy:&nbsp;Verify the accuracy of orders before they are served to guests. Ensure that presentation and service meet the restaurant's standards.</li><li>Guest Assistance:&nbsp;Address guest inquiries, concerns, and requests, providing efficient solutions while maintaining a high level of service quality.</li><li>Table Maintenance:&nbsp;Monitor table setup, cleanliness, and organization to ensure that each table meets the restaurant's standards. Assist in resetting tables for the next guests.</li><li>Teamwork:&nbsp;Collaborate with kitchen staff to ensure food orders are prepared and served promptly. Communicate guest preferences, dietary restrictions, and special requests to the kitchen.</li><li>Guest Recognition:&nbsp;Develop and maintain relationships with regular guests, recognize repeat customers, and provide personalized service to enhance the dining experience.</li><li>Reservations:&nbsp;Manage reservations, ensuring optimal table allocation and seating plans. Record reservation details and maintain an organized reservation system.</li><li>Sales and Upselling:&nbsp;Promote menu items, special promotions, and wine selections to enhance the guest experience and increase revenue.</li><li>Safety and Cleanliness:&nbsp;Enforce health and safety regulations, food safety standards, and responsible alcohol service. Address safety concerns and emergencies effectively.</li></ul>Qualifications:<ul><li>Bachelor's degree in hospitality, tourism, or a related field is preferred.</li><li>2-3 years minimum experience on similar position , leadership in hospitality strongly required</li><li>Excellent knowledge of Greek and English languages. Third language will be considered accordingly.</li><li>Exceptional communication</li><li>Familiarity with POS (Point of Sale) systems for order processing and cash handling.</li><li>Ability to prioritize tasks, work under pressure with provided resources, manage workload using own initiative and sufficiently cover a multitask position.</li><li>Availability to work in shifts, including evenings, weekends, and holidays.</li></ul>&nbsp;Additional Information:&nbsp;We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth. We are an equal opportunity employer and are committed to diversity and inclusion in our workforce.If you are a dedicated and experienced professional in hospitality sector, with a passion for guest service&nbsp;join our team and be part of our journey towards excellence!&nbsp;All resumes will be handled with discretion. Only those who possess the above-mentioned requirements will qualify for an interview and be contacted in due time.We respect your privacy by adhering to the European Union General Data Protection Regulation (GDPR).

Captain

We have one common vision at&nbsp;IKEA: to help our customers enjoy a better everyday life at home. We take our vision very seriously.<ul><li>We all choose to work at&nbsp;IKEA&nbsp;because we share the unique company culture and values.</li><li>We are passionate about our business and strive for high performance.</li><li>We have fun at work and a human approach while performing.&nbsp;</li></ul>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;For our&nbsp;Athens Centre&nbsp;Store, we are looking for:&nbsp; &nbsp; &nbsp;&nbsp; Customer Service &amp; Exchanges and Returns Team Leader&nbsp;Reporting to the Customer Relations Manager, the suitable candidate will be responsible and accountable for:<ul><li>Ensuring the implementation of all company policies and routines that apply in your areas of responsibility</li><li>Ensuring that all (company and legal) safety and security guidelines are followed in your areas of responsibility</li><li>Securing the smooth operation of all of the departments in your area of responsibility according to HM procedures</li><li>Implementing the actions agreed in order to improve the ICSS, Brand capital and employee satisfaction indices</li><li>Ensuring that the external services partners (Transportation and Assembly) performance comply with the agreed objectives</li><li>Controlling, Steering and following up all operating costs and KPIs related to your areas of responsibility</li><li>Selecting, developing and maintaining a motivated team capable of producing the agreed objectives</li><li>Monitor and improve the shopping experience for the customer all around the store by compiling, tracking and working with customer comments</li></ul>&nbsp;Qualifications and Competences Required:<ul><li>University Degree</li><li>Very strong Customer Focus</li><li>Good people management skills</li><li>Achievement drive, initiative taking and problem solving skills</li><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li><li>Ability to work under pressure and strict deadlines</li><li>Good knowledge of English</li><li>Good knowledge of MS Office and Navision</li></ul>&nbsp;Qualifications and Competences Preferred:<ul><li>Very good communication skills and team oriented personality</li><li>Good planning, organizational and problem solving skills</li></ul>&nbsp;What we offerAt IKEA, we believe in the power of people and strive to create a collaborative and supportive environment where every individual can thrive and grow with us.<ul><li>💰&nbsp;Competitive Compensation: Attractive salary &amp; benefits package.</li><li>🩺&nbsp;Health &amp; Well-being:&nbsp;Comprehensive group life &amp; medical insurance.</li><li>💻Employee Development:&nbsp;40+ hours of annual training for continuous learning &amp; development.</li><li>🚀&nbsp;Career Growth:&nbsp;8/10 positions are filled from within, reflecting our commitment to internal talent.</li><li>🛍️&nbsp;Special Discounts:&nbsp;Discounts on IKEA products &amp; other Fourlis Group brands.</li><li>🚗&nbsp;Transportation Support: Transportation cards or toll coverage.&nbsp;</li><li>🌍&nbsp;Inclusive Environment:&nbsp;A welcoming, international &amp; diverse team.</li></ul>&nbsp;Are you the one? Get in touch with us, by submitting your complete resumeAll applications will be treated with the strictest confidentiality. Kindly note that only shortlisted candidates will be contacted for this position, due to high volume of applications received.

Customer Service Team Leader

At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Being part of EY in Greece means being part of a continuously growing team, which has been announced as Top Employer for the fourth consecutive year, certified as a Great Place to Work for the third year in a row, and awarded as Best Workplace in Professional Services &amp; Consulting for the second consecutive time, for our almost 3,000 professionals!At EY, we’ll develop you with future-focused skills and equip you with world-class experiences through coaching and training programs as well as the use of advanced technology and AI. We’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected&nbsp;teamsJoin us as we commemorate 100 years of EY in Greece this year. Experience great flexibility under our hybrid operating model across our offices in Athens, Patras, Thessaloniki and Crete and contribute to building a better working world.&nbsp;The opportunityWe are looking for a highly motivated IT Presales Consultant &amp; Service Manager to support the expansion of our international Government &amp; Public Sector (GPS) portfolio across Europe and global markets. The ideal candidate combines presales excellence, service-delivery oversight, and business development capabilities. You will work with international EY teams, government agencies, and publicsector organizations to shape large-scale digital transformation initiatives spanning eGovernment, public fi nance, justice, education, digital identity, cloud transformation, and national- scale platforms. This role requires strong communication skills, understanding of public-sector procurement, and the ability to translate complex technology solutions into clear business value for government stakeholders.Your key responsibilitiesInternational Business Development (Government &amp; Public Sector)<ul><li>Identify new opportunities across EU institutions, national governments, agencies, and&nbsp;international organizations.</li></ul><ul><li>Support market development initiatives, go-to-market planning, and&nbsp;strategic account growth.</li><li>Participate in client meetings, capability presentations, and solution workshops with&nbsp;international stakeholders.</li></ul><ul><li>Collaborate with EY teams across Europe to coordinate multi-country&nbsp;pursuits.</li></ul>IT Presales &amp; Solution Definition<ul><li>Lead or coordinate presales cycles for international GPS tenders, including RFPs, RFIs, RFQs,&nbsp;and framework agreements.</li></ul><ul><li>Analyze technical specifications, identify risks, and defi ne winning solution strategies.</li><li>Work with architects, SMEs, delivery teams, and commercial teams to shape comprehensive&nbsp;solution proposals.</li></ul><ul><li>Prepare technical narratives, delivery methodologies, work plans, roadmaps, and value&nbsp;propositions tailored to public-sector needs.</li></ul>&nbsp;Proposal Management &amp; Content Development<ul><li>Structure and manage end-to-end proposal deliverables to ensure compliant, high-quality&nbsp;submissions.</li></ul><ul><li>Drive the creation of technical content, service descriptions, governance models, SLAs/OLAs,&nbsp;and implementation approaches.</li></ul><ul><li>Facilitate reviews, consolidate inputs, and ensure clarity and consistency across contributions.</li><li>Support oral presentations, demonstrations, and evaluation processes.</li></ul>Service Management &amp; Client Relationship Support<ul><li>Oversee service delivery frameworks for ongoing public-sector engagements.</li><li>Monitor SLAs, performance indicators, risk logs, issues, and client satisfaction.</li><li>Coordinating with delivery leads to ensure smooth transition from presales to implementation&nbsp;and operational phases.</li></ul><ul><li>Support governance reporting, steering committees, and continuous service improvementinitiatives.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with consulting, technology, engineering, cybersecurity, and managed servicesteams.</li></ul><ul><li>Ensure proposals and services align with EY quality standards, delivery models, and financial&nbsp;frameworks.</li></ul><ul><li>Collaborate with international teams to leverage reusable assets, accelerators, and best&nbsp;practices.</li></ul>Skills and attributes for success<ul><li>Bachelor’s or master’s degree in engineering, Computer Science, Information Systems, Public,&nbsp;Administration, or related field.</li></ul><ul><li>5+ years of experience in pre-sales, service management, solution consulting, or public-sector&nbsp;IT delivery.</li></ul>Strong understanding of:<ul><li>Digital government platforms</li><li>Public-sector processes, standards, and procurement</li><li>Cloud and application modernization</li><li>Enterprise architecture &amp; integration</li><li>Service management frameworks (ITIL or similar)</li><li>Experience in RFP/RFQ management and proposal writing for government clients.</li><li>Excellent communication skills, especially with senior public officials and international&nbsp;stakeholders.</li><li>Strong organizational abilities, attention to detail, and ability to manage&nbsp;complex multi-country pursuits.</li><li>Ability to work effectively in international, multicultural environments.</li></ul>What we look forWe value professionals who can combine technology fluency, public-sector understanding, and business development mindset. If you want to contribute to major digital transformation initiatives across. European and international government ecosystems, this role gives you the opportunity to make real impact.Ability to Shape your Future with Confidence by: Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside&nbsp;support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li></ul><ul><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support&nbsp;your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul>&nbsp;Empowering your personal fulfilment:<ul><li>We focus on your financial, social, mental and physical wellbeing.</li><li>Our competitive rewards package, depending on your experience, includes cutting- edge technological equipment, ticket restaurant vouchers, a private health and life insurance&nbsp;scheme, income protection and an exclusive EY benefits club card that provides a wide range&nbsp;of discounts, offers and promotions.</li></ul><ul><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy various getaways such as short Fridays, Flex Day and&nbsp;Together Day.</li></ul><ul><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes&nbsp;sustainable practices and offers opportunities for you to create a positive societal impact.</li></ul><ul><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our&nbsp;multiple awards received over the last 4 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul>&nbsp;Fueling an inclusive culture: We prioritize a diverse, equitable and inclusive environment,&nbsp;where you’ll be embraced for who you are and empowered to use your voice to help others find&nbsp;theirs.Are you ready to shape your future with confidence? Apply today.To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.&nbsp;#LI-Hybrid&nbsp;&nbsp;

IT Presales Consultant - Goverment & Public Sector

Room Service order takers represents the first point of contact to in room dining for all guests and are responsible to coordinate all service requirements addressed to room service department, Primarily responsible for guest orders via phone in order to provide guests with a memorable in-room dining experience, Inputs the orders through Micros, coordinates guest amenities, and organizes guest trays pick-ups on completion of meals in a timely manner Key Duties and Responsibilities<ul><li>Has excellent telephone skills; always adheres to the standard of telephone etiquette and&nbsp; uses the guests name whenever possible.</li><li>Ensures the phones are always covered by a trained staff member during breaks and meal periods</li><li>Ensure that the workplace and surrounding area are kept clean and organized.</li><li>Directly involved in the order taking and order placing process while dealing with guest requests and&nbsp; orders, courteously, efficiently and promptly</li><li>Input Guest orders in Micros and issue guest check for each order</li><li>Double checks each order to insure it is correct and complete</li><li>Ensure all special guest requests are very well explained to the kitchen via Micros.</li><li>In case of guests with dietary restrictions inform the Chef and all person concerned accordingly</li><li>Monitor guest orders and ensure that all guest orders are delivered within the quoted time.</li><li>Coordinate with housekeeping for pick-up of guest trays after completion of guest meals &amp;&nbsp; maintain the pick-up log and follow up with service staff for tray pick-ups.</li><li>Coordinate guest amenities with kitchen team and follow up with front desk and</li><li>Housekeeping of any room changes, cancelations, do not disturb rooms.</li><li>Be thoroughly familiar with all F&amp;B outlet menus, ingredients and method of preparation&nbsp; for each dish, wine list, as well as hours of operation for all the outlets</li><li>Be knowledgeable of all services, facilities and products offered by the hotel.</li><li>Accurately take F&amp;B orders by means of Phone, ensure that guest name, room number,&nbsp; time of order and delivery timings are clearly registered.</li><li>Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service always</li><li>Display excellent conversation skills and always selling techniques</li><li>Communicate with the kitchen regarding menu questions, the length of wait and product availability</li><li>If the order has not been sent by the expected time, a call must be placed to the guest to apologies and&nbsp; re-evaluate the delivery time.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned by supervisor/Manager</li><li>Flexible to work in other areas when required by the immediate supervisor/IRD Manager</li><li>Is familiar with various forms and communication essential to IRD operations (amenity forms,&nbsp; cakes, flowers etc.), informing all departments involved</li><li>Assist the IRD staff during peak times and help in coordinating and setting up MEP.</li><li>Takes the initiative to complete various tasks and assists colleagues during slow periods (polish silverware, glasses, folding napkins. etc.)</li><li>Maintain guest history (allergies, preferences etc)</li></ul> Skills, Experience &amp; Educational Requirements<ul><li>High school diploma or equivalent preferred.</li><li>Minimum 2 years of relevant experience</li><li>Excellent knowledge of English</li><li>Excellent oral communication skills required.</li><li>Positive interpersonal skills required.</li></ul>&nbsp; What we offer:<ul><li>A dynamic and collaborative work environment in a world-class luxury resort.</li><li>Career growth opportunities within One&amp;Only Resorts.</li><li>Continuous training and professional development.</li><li>Competitive salary and benefits package.</li><li>Private health insurance.</li><li>Exclusive discounts at partner businesses.</li></ul>

In Residence Dining, Order Taker | One&Only Aesthesis, Athens (18959)

We are seeking a highly motivated&nbsp;Senior Actuarial Consultant&nbsp;to join our Insurance Advisory team. The successful candidate will play a key role in delivering high-impact actuarial and insurance advisory services, supporting clients across a wide spectrum of regulatory, strategic, and business transformation initiatives. The ideal candidate will bring strong technical expertise, sound judgement, and the ability to translate complex quantitative insights into clear, actionable recommendations. This is an excellent opportunity for an experienced actuarial professional to work on complex projects, collaborate with multidisciplinary teams, and contribute to shaping the future of the insurance industry. The key responsibilities of this role will include:<ul><li>Lead and contribute to a broad range of insurance advisory engagements, covering regulatory compliance, strategic initiatives, and business transformation projects across the insurance value chain</li><li>Apply actuarial principles and methodologies to design and implement tailored business solutions aligned with clients’ strategic objectives</li><li>Manage insurance-related projects end-to-end, including planning, execution, review, and completion, while ensuring timely and high-quality delivery</li><li>Build and maintain strong relationships with clients and key stakeholders through frequent interaction and effective communication</li><li>Prepare and deliver high-quality client presentations, reports, and technical documentation</li><li>Collaborate closely with professionals across different teams and disciplines, both internally and externally, to deliver integrated and holistic solutions</li><li>Uphold the highest standards of professional conduct, integrity, and business ethics</li><li>Stay up to date with emerging trends, regulatory developments, and best practices in the insurance and financial services sectors</li></ul>To be successful at this role you need the following (hard and soft skills):<ul><li>Bachelor’s degree&nbsp;in Actuarial Science, Mathematics, Statistics, Economics, Finance, or another quantitative discipline; a&nbsp;Master’s degree&nbsp;will be considered an asset</li><li>3+ years of professional experience&nbsp;in actuarial or insurance advisory roles, ideally within a consulting firm or insurance organization, with increasing responsibility in client-facing projects</li><li>Progress towards actuarial qualification with the&nbsp;Hellenic Actuarial Society&nbsp;or another internationally recognized actuarial body; qualified actuaries are strongly encouraged to apply</li><li>Proven experience in one or more of the following areas:<ul><li>Reserving under&nbsp;Solvency II&nbsp;and current accounting standards</li><li>Capital Management</li><li>Asset-Liability Management (ALM)</li></ul></li><li>Solid understanding of insurance principles, actuarial techniques, and regulatory frameworks (e.g. Solvency II, IFRS17). Prior experience on IFRS17 will be considered a strong asset</li><li>Strong technical skills, including proficiency in actuarial modelling software and tools (e.g.&nbsp;Prophet, Moses, ReMetrica, R, Python, SQL, Power BI or similar tools)</li><li>Strong analytical and data skills, including experience with large datasets and advanced modelling techniques (descriptive, predictive, and prescriptive analytics)</li><li>Experience in life or non‑life actuarial work is an advantage</li><li>Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear, client-focused insights</li><li>Excellent analytical and problem‑solving abilities with strong attention to detail</li><li>Demonstrated ability to deliver high-quality services and practical solutions in a consulting environment</li><li>Strong work ethic, sense of ownership, and commitment to professional excellence</li><li>High motivation for continuous learning, career progression, and professional development</li></ul>What’s in it for You?At Grant Thornton Greece, we believe that great work deserves great rewards! Here’s what you can look forward to:<ul><li>🌈 Diverse and inclusive workplace</li><li>🏋️‍♂️ Friendly, Dynamic Working environment</li><li>💰 Competitive Salary &amp; Bonus</li><li>🩺 Insurance Program for all GT members</li><li>👩‍🏫 Fully funded Training &amp; Professional Qualifications</li><li>🏖 Extra Days-off: August Freedays, Volunteering Days, Early leave days</li><li>🏃🏽‍♂️ Corporate Sports Teams (e.g., Running, Basketball, Volleyball)</li><li>🎁 Exclusive Discounts: Special offers and discounts for employees</li><li>🚗 Company Car (depending on job level)</li></ul>

Senior Actuarial Consultant

Required Qualifications<ul><li>Minimum 2-year experience in a similar position in a fine dining restaurant,</li><li>Customer service mentality and guest satisfaction driven,</li><li>A complete working knowledge of all products served by the bar,</li><li>Ability to keep track of stock and submit orders,</li><li>Working knowledge of POS systems (ideally Micros),</li><li>A love for coffee and excellent coffee-making skills,</li><li>Ability to maintain workstation aligned to Hotel’s cleaning &amp; Hygiene standards,</li><li>Ability to comply to health and safety regulations,</li><li>High levels of energy &amp; diligence,</li><li>A keen eye for detail,</li><li>Flexibility, reliability &amp; a spirit of cooperation,</li><li>Excellent communication skills and fluency in English.</li></ul>Katikies Offers:<ul><li>Competitive compensation package based on qualifications and experience,</li><li>Accommodation at fully equipped apartments,</li><li>Daily meals,</li><li>Pleasant working environment,</li><li>Supportive management,</li><li>Training and career development,</li><li>Excellent opportunities for career progression.</li></ul>Should you wish to be a member of our team, please send us your CV along with the job code and a photo of yourself at hr@katikies.comAll applications will be treated in the strictest confidentiality.

Barista – SANT.BARISTA

We are seeking a motivated and results-driven individual to join our team as a B2B Inbound Sales Specialist. This role will primarily involve handling inbound calls and emails from potential business clients, providing information about our products or services, and ultimately closing sales.Duties and ResponsibilitiesResearch and Outreach:<ul><li>Conduct thorough research to create targeted outreach materials for high-value prospects in collaboration with Sales Development Representatives (SDRs) and Account Executives (AEs).</li><li>Initiate contact with potential customers through warm lead calling and responding to inquiries generated from marketing efforts using effective questioning to uncover needs.</li></ul>Lead Qualification and Management:<ul><li>Follow up with marketing-generated leads to qualify as sales opportunities and move solid leads through the sales funnel, connecting them to appropriate sales personnel and arranging meetings.</li><li>Identify high-potential prospective users or client opportunity and develop an effective engagement strategy.&nbsp;</li><li>Maintain and manage client accounts, ensuring a high level of engagement and satisfaction.</li></ul>Customer Engagement:<ul><li>Show understanding and empathy towards customers, assisting them in using the platform effectively and addressing any issues.</li><li>Provide detailed information on product features, pricing, and payment options while advocating for new products and services through a consultative approach.</li><li>Follow up with potential customers who expressed interest but did not lead to immediate sales opportunities to nurture and develop relationships.</li></ul> &nbsp;Collaboration and Feedback:<ul><li>Work cross-functionally with marketing and other teams to escalate urgent or unresolved customer issues, improving targeting and messaging based on insights gathered from customer interactions.</li><li>Collaborate with the sales team to achieve monthly, quarterly, and annual sales targets while providing feedback on emerging trends in customer needs.</li></ul>Sales Execution:<ul><li>Execute sales plays created by marketing and implement scaled sales strategies to acquire new customers and enhance product adoption and client retention.</li><li>Own the full sales cycle, from business case development to closing deals while ensuring all customer interactions are meticulously documented within the CRM system.</li><li>Discover the overall business objectives of clients and effectively articulate our client value proposition to customers by setting up and delivering live demos.</li></ul>Training and Compliance:<ul><li>Participate in training sessions as required and adhere to company policies and procedures.</li><li>Achieve internal service-level agreements (SLAs) and performance metrics while maintaining high customer satisfaction standards.</li></ul>Reporting:<ul><li>Consistently update activity and contact information within the CRM, supporting weekly reporting efforts and helping to analyze customer interactions.</li></ul> &nbsp;Competencies and Skills:<ul><li>Business Acumen: Possesses a deep understanding of business practices, enabling the creation of customized solutions that meet complex business needs.</li><li>Results Orientation: Highly motivated to achieve and exceed sales targets, employing a strategic approach to overcome obstacles and deliver expected outcomes.</li><li>Excellent Communication and Influencing Skills: Outstanding ability to build and maintain strong customer relationships, offering targeted long-term solutions that align with client requirements.</li><li>Technical Proficiency: Enthusiastic about technology and skilled at understanding and explaining complex concepts. Adept at developing tailored solutions that meet customer needs.</li><li>System Adaptability: Proven track record of quickly learning new processes and effectively navigating various systems to improve operational efficiency.</li><li>Presentation Skills: Proficient in delivering persuasive virtual demonstrations to potential clients, effectively showcasing products and solutions.</li><li>Language Proficiency: Fluent in English and Italian (C1 level), with strong written and verbal communication abilities.</li><li>Organizational Skills: Highly organized with excellent time management skills, ensuring timely attention to priorities and customer needs.</li></ul> &nbsp;We Would Really Like You to Have:<ul><li>Sales Environment Understanding: A strong grasp of the sales landscape and dynamics.</li><li>Sales Experience: Prior experience in a sales environment is advantageous.</li><li>Fintech Experience: Familiarity with fintech products or services is a plus.</li><li>Urgency and Adaptability: Ability to thrive in a fast-paced and ambiguous sales environment.</li><li>Strong Command of Technology: Proficient in Windows OS, Apple OS X, Microsoft Office Suite, and Google applications.</li><li>Exceptional Communication Abilities: Excellent verbal and written skills, crucial for addressing customer needs effectively and building rapport.</li><li>Problem-Solving Skills: Proactive approach to identifying and addressing client needs, with attention to detail.</li><li>Team Collaboration: Strong team player who actively contributes to departmental initiatives and fosters collaboration.</li><li>Openness to Feedback and Continuous Improvement: Willingness to learn and grow, demonstrating reliability and honesty.</li><li>Empathy and Reassurance: Ability to understand customer concerns and provide reassurance effectively.</li><li>Overall, we are looking for a dependable, adaptable individual who can thrive in a dynamic environment while delivering top-notch customer service and achieving sales excellence.</li></ul> &nbsp;What can you expect from this role?<ul><li>Competitive salary</li><li>Comprehensive benefits package</li><li>Ample opportunities for professional development and learning from various departments</li><li>A vibrant and inclusive work environment</li></ul> &nbsp;Are you enthusiastic about sales? If you’re eager to advance your career in this field and enhance your skill set, this is the ideal opportunity for you! We are currently seeking driven Sales professionals to join our team. &nbsp;How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

B2B Sales Specialist- German/English

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Thessaloniki! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends.Please note that this is an on-site position for candidates based in Thessaloniki. :)&nbsp; If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week) - we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Thessaloniki's food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

Support Associate

We're currently looking for&nbsp;full-time&nbsp;Support Associates to join our team in Athens! In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be able to support our customers, restaurants and courier partners. Our operation is running seven days a week so this role also requires you to be able to work on weekends. &nbsp;Please note that this is an on-site position for candidates based in Athens. :)&nbsp;If the points below sound exciting, we look forward to hearing from you! Customer Obsessed: At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise.&nbsp; Communication: Fluidly and fluently communicate with our courier partners, customers, and merchants and adjust your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must!&nbsp; Attitude: Take ownership beyond the obvious.What you'll be doing<ul><li>Handling our 24/7 customer, venue partner and courier partner support together with the team.</li><li>Communicating with customers via the chat or over the phone using a Wolt tone of voice and adapting to the customers tone.</li><li>Simply and clearly responding to questions and queries from our customers, venue partners and courier partners, finding solutions to exceed their expectations.</li><li>Developing our customer, venue partner and courier partner support together with the team.</li></ul>Our humble expectations<ul><li>It's a shift-based role, so you are able to work during mornings, nights and weekends (40 hours per week)&nbsp;- we are open 7 days a week.</li><li>You already have experience in a customer-facing role or logistics role and you're excited to join our award winning Support&nbsp;team.</li><li>You are a fast learner and attentive to both small details and the bigger picture.</li><li>Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously and effortlessly determine which take priority.</li><li>You're an expert when it comes to Athens' food scene, traffic patterns, and the different areas of your city.</li><li>You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.</li><li>Fluency&nbsp;in Greek and ability&nbsp;to work in English is required.</li></ul>Next stepsIf you are excited about working in a high growth environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you!&nbsp;We will be reviewing applications on an on-going basis, so send through your application ASAP&nbsp;:)

As a Retail Analytics Senior Specialist, you will play a key role in shaping and supporting the strategic direction of OPAP’s retail network. You’ll contribute to the definition of business objectives, commercial KPIs, and budget planning, while continuously monitoring performance and delivering insightful reports. Additionally, you’ll provide comprehensive analytics and reporting across the entire retail ecosystem, supporting stakeholders at all levels, from agents and Marketing Units to Area Managers, Sales teams, and top management.&nbsp;Your day to day will include:<ul><li>Monitoring retail network KPIs (OPAP stores, Play Stores, indirect channels) and developing Power BI reports (annual, quarterly, monthly, ad-hoc) with detailed performance analysis by region, store, and product.</li><li>Conducting ad-hoc and deep-dive analyses to assess commercial initiatives (e.g., Sports Party, KINO draws).</li><li>Tracking performance and reward schemes to ensure effectiveness.</li><li>Evaluating retail initiatives for impact and alignment with business priorities.</li><li>Ensuring accuracy and stability of reporting tools, combining technical expertise with business understanding.</li><li>Delivering actionable insights that connect data to commercial outcomes.</li><li>Collaborating with the AI team on root cause analysis and predictive modeling and expanding reporting automation using AI capabilities.</li><li>Contributing to the design and evaluation of commercial and credit policies, and reward schemes, recommending improvements.&nbsp;</li><li>Suggesting new initiatives, services, and features to boost retail ROI for partners and OPAP.</li><li>Conducting post-investment appraisals of retail initiatives, evaluating store profitability with Sales and Finance.</li><li>Aligning with BI team to optimize data infrastructure that supports the team's reporting needs.</li></ul>&nbsp;What you need to succeed:<ul><li>Bsc in Management Science &amp; Technology, Management of Information Systems or relevant field</li><li>Master’s in Business Administration, Finance, Economics, Marketing or relevant field</li><li>Hands-on experience in analyzing, visualizing and interpreting data using tools like R / Python / SQL / Power BI / Data Bricks / Microsoft Azure</li><li>Excellent numerical and analytical skills with the ability to interpret data into well-presented, meaningful stories</li><li>Knowledge of basic financial principles</li><li>Experience in predictive analytics, ideally by utilizing automation, ML &amp; AI features</li><li>Strong result &amp; consumer-oriented approach</li><li>Excellent communication and presentation skills in English &amp; Greek</li><li>Good Knowledge of the gaming industry will be considered an asset</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

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