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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;French-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in English and French</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

French-English Business Development Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in English and German</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative team player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English - Business Development Sales Representative

Bringing smiles is what we do at TTEC… for you and the customer. As a&nbsp;Business Development Sales Representative - Brazilian Portuguese&nbsp;working onsite in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in Brazilian Portuguese</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Brazilian Portuguese - Business Development Sales Representative

Bringing smiles is what we do at TTEC… for you and the customer. As a&nbsp;Business Development Sales Representative - LATAM Spanish&nbsp;working remotely in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be DoingAre you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling&nbsp;</li><li>Excellent verbal and written communication skills in LATAM Spanish</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp;Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp;You wish to be a leader in the future, we've got the skills.&nbsp;Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp;Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience: salary commensurate with skills and expertise, performance-based bonuses, Sign-on bonus for top talent, compensation for notice period to facilitate smooth transition and integration</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

LATAM Spanish - Business Development Sales Representative

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp; Spanish - Business Development Sales Representative working on site in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You’ll be Doing Are you results focused and love to help others? Have a passion to maximize sales opportunities? As Business Development Sales Representative, your daily responsibilities will encompass prospecting, proactively engaging with leads, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships.&nbsp;During a Typical Day, You’ll<ul><li>Proactively identify and research potential customers in the target market through various channels, including cold calling, outbound prospecting, social media</li><li>Engage with leads to assess their needs, pain points, and fit for the company's products or services. Conduct thorough qualification and discovery conversations to understand their requirements and determine if there is a potential opportunity</li><li>Initiate contact with through personalized and compelling communication, including phone calls, emails, and social media interactions</li><li>Build rapport, establish credibility, and nurture relationships with prospects to move them through the sales funnel</li></ul>What You Bring to the Role<ul><li>1+ years of applied sales experience</li><li>Experience in prospecting, lead qualification, generating new business opportunities, upselling and cross selling &nbsp;</li><li>Excellent verbal and written communication skills in Spanish</li><li>Ability to effectively articulate value propositions, engage prospects, and build rapport over various channels such as phone, email, and social media</li><li>Understanding customer pain points, addressing objections, and positioning solutions to effectively nurture leads through the sales funnel</li><li>Being a collaborative Team Player, competent in working collaboratively with sales teams and other stakeholders</li><li>Confidence in utilizing sales development tools and CRM systems</li></ul>What You Can Expect<ul><li>Consistent workweek from Monday to Friday, enabling a healthy work-life balance</li><li>Inclusive culture and community focus, we foster inclusivity and encourage community engagement</li><li>Individualized career growth and development which means if its important to you, its important to us.&nbsp; Yes, you'll receive the training and support you need to succeed in this role... and there's more.&nbsp; You wish to be a leader in the future, we've got the skills.&nbsp; Want to develop a particular skill? We have 1000s of free courses you can take any time.&nbsp; Coaches, mentors, leaders, and peer-to-peer resource groups help support you where you need it.</li><li>Competitive compensation package based on work experience (salary corresponding to skills and expertise), performance-based bonuses, as well as compensation for any existing notice period to facilitate smooth transition and integration.</li><li>25 days Paid Time Off (PTO) allowing you to recharge and rejuvenate, tuition reimbursement, private health insurance and meal vouchers to enhance your workday experience</li><li>Visit https://mybenefits.ttec.com for more information.</li></ul>A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Spanish Business Development Sales Representative

Είσαι έτοιμος/η να ηγηθείς μιας ομάδας και να παρακινήσεις τα μέλη αυτής;Είσαι ανταγωνιστικός/η, θέλεις να έχεις την ομάδα με τα καλύτερα αποτελέσματα και το καλύτερο επίπεδο εξυπηρέτησης;Τότε μπορεί να είσαι ο/η Customer Service Team Leader που αναζητούμε! 🙋ΤΙ ΣΟΥ ΠΡΟΣΦΕΡΟΥΜΕΘα έχεις την ευκαιρία να γίνεις μέλος μιας πολυεθνικής εταιρίας που θέλει να είναι η πρώτη επιλογή των υποψηφίων. Η εξέλιξή σου είναι πολύ σημαντική για εμάς και θα σε στηρίξουμε για να τα καταφέρεις. Επίσης, ως JYSK ambassador, θα έχεις:<ul><li>Ανταγωνιστικό μισθό και ετήσιο bonus που μπορεί να φτάσει το ποσό των δύο μικτών μηνιαίων μισθών.</li><li>Ιδιωτικό πρόγραμμα ασφάλισης.</li><li>Έκπτωση 20% στα προϊόντα JYSK.</li><li>Ένα όμορφο περιβάλλον εργασίας και διασκεδαστικές δραστηριότητες, όπως το&nbsp;ετήσιο πάρτι της εταιρίας.</li></ul>ΠΩΣ ΘΑ ΕΙΝΑΙ Η ΚΑΘΗΜΕΡΙΝΟΤΗΤΑ ΣΟΥ ΣΤΟ ΤΜΗΜΑ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝΩς Customer Service Team Leader, θα αναφέρεσαι στον Customer Service Manager και θα συνεισφέρεις σημαντικά στην καθημερινή λειτουργία του τμήματος και στην ανάπτυξη της ομάδας σου.<ul><li>Καθοδηγείς καθημερινά την ομάδα, αναθέτεις εργασίες και βάζεις προτεραιότητες</li><li>Εκπαιδεύεις, παρακινείς, δίνεις feedback και αναπτύσσεις τα μέλη της ομάδας σου</li><li>Προγραμματίζεις τακτικές συναντήσεις ώστε να κρατάς την ομάδα σου ενήμερη</li><li>Είσαι υπεύθυνος/η βάρδιας, εξασφαλίζεις την ετοιμότητα του τμήματος εξυπηρέτησης πελατών κατά την απουσία του Customer Service Manager</li><li>Παρακολουθείς τακτικά τα KPIs και καθοδηγείς την ομάδα ώστε να εξασφαλίσεις την επίτευξή τους</li><li>Συμμετέχεις ενεργά στην πρόσληψη νέων μελών της ομάδας</li><li>Είσαι σε θέση να προσφέρεις την καλύτερη εξυπηρέτηση προς τους πελάτες μέσα από όλα τα διαθέσιμα κανάλια επικοινωνίας (e-mails, social media, chat κλπ.) όταν αυτό χρειαστεί</li><li>Επικοινωνείς και συνεργάζεσαι αποτελεσματικά τόσο με τα καταστήματά μας όσο και με άλλα τμήματα της εταιρείας, στην Ελλάδα και στο εξωτερικό</li><li>Διασφαλίζεις την τήρηση των εσωτερικών διαδικασιών και συνεισφέρεις στη βελτίωσή τους, προτείνοντας λύσεις σε πιθανά ζητήματα και κάνοντας προτάσεις για τη βελτίωση των παρεχόμενων υπηρεσιών προς τους πελάτες</li></ul>ΠροσόνταΤΙ ΘΑ ΠΡΕΠΕΙ ΝΑ ΔΙΑΘΕΤΕΙΣ<ul><li>Έχεις εμπειρία σε ανάλογη θέση για&nbsp;τουλάχιστον 1-2 χρόνια</li><li>Διαθέτεις πολύ καλές επικοινωνιακές δεξιότητες τόσο σε προφορικό όσο και σε γραπτό επίπεδο, έχεις πελατοκεντρική αντίληψη αλλά και θετικό τρόπο προσέγγισης των καθημερινών εργασιών και αντιμετώπισης των πιθανών προκλήσεων</li><li>Σου αρέσει να παίρνεις αποφάσεις και δεν φοβάσαι να δεσμευτείς για την πορεία και τα αποτελέσματα της ομάδας</li><li>Εμπνέεις τους συναδέλφους σου, είσαι επικοινωνιακός/η και διασφαλίζεις την ύπαρξη ενός ευχάριστου κλίματος εργασίας</li><li>Σου αρέσουν οι προκλήσεις και η επίτευξη στόχων</li><li>Δεν απογοητεύεσαι, βλέπεις τυχόν εμπόδια ως ευκαιρίες</li><li>Χειρίζεσαι σε πολύ καλό επίπεδο την αγγλική γλώσσα, τόσο στον προφορικό όσο και στον γραπτό λόγο</li></ul>ΠΙΣΤΕΥΕΙΣ ΟΤΙ ΕΙΝΑΙ ΑΥΤΗ Η ΕΥΚΑΙΡΙΑ ΣΟΥ; Κάνε σήμερα την αίτησή σου!

Customer Service Team Leader 

Αυτή τη στιγμή αναζητούμε Customer Care Agent για να ενταχθεί στην ομάδα Customer Excellence, η οποία αποτελεί μέρος της Διεύθυνσης Fully Integrated Energy Utility, στα γραφεία μας στην Παιανία.Με την ένταξή σας σε αυτή τη θέση, θα διαδραματίσετε σημαντικό ρόλο στη βελτίωση της εμπειρίας των πελατών, στην ανάπτυξη μακροχρόνιων σχέσεων και στην παροχή υψηλού επιπέδου υποστήριξης που ενισχύει την αφοσίωση των πελατών και την ανάπτυξη της εταιρείας.Οι αρμοδιότητές σας θα περιλαμβάνουν:<ul><li>Διαχείριση εισερχόμενων αιτημάτων μέσω όλων των καναλιών εξυπηρέτησης πελατών (εισερχόμενες κλήσεις, email, social media).</li><li>Καταχώριση όλων των απαραίτητων στοιχείων πελατών στο σύστημα CRM της εταιρείας.</li><li>Διαχείριση παραπόνων πελατών μέσω όλων των σημείων επικοινωνίας, σύμφωνα με τις διαδικασίες της εταιρείας.</li><li>Πραγματοποίηση εξερχόμενων κλήσεων κατά τη διάρκεια του κύκλου ζωής του πελάτη.</li><li>Εργασία σε βάρδιες σύμφωνα με το ωράριο λειτουργίας της Εξυπηρέτησης Πελατών.</li></ul>Τι προσφέρετε εσείς στον ρόλο:<ul><li>Ιδανικά, τουλάχιστον 1 έτος εμπειρίας σε call center· εμπειρία στον Ενεργειακό Τομέα ή στην Παροχή Υπηρεσιών θα θεωρηθεί επιπλέον προσόν.</li><li>Ευελιξία στο ωράριο εργασίας.</li><li>Άριστη γνώση Αγγλικών, τόσο στον γραπτό όσο και στον προφορικό λόγο.</li><li>Εξαιρετικές επικοινωνιακές και διαπραγματευτικές δεξιότητες.</li><li>Καλή γνώση τεχνολογίας, συμπεριλαμβανομένων Η/Υ, εφαρμογών λογισμικού και τηλεφωνικών συστημάτων.</li></ul>Να μοιράζεστε τις ίδιες αξίες και συμπεριφορές:<ul><li>Ανθρωποκεντρική προσέγγιση &amp; προσωπική ανάπτυξη.</li><li>Προσανατολισμός στα αποτελέσματα &amp; αριστεία στην ασφάλεια.</li><li>Συνεργασία &amp; εμπιστοσύνη.</li><li>Ενσυναίσθηση &amp; αποτελεσματική επικοινωνία.</li><li>Ευελιξία &amp; προσαρμοστικότητα.</li></ul>Παροχές:<ul><li>Ανταγωνιστικό πακέτο αποδοχών.</li><li>Ομαδικό πρόγραμμα ασφάλισης υγείας.</li><li>Έκπτωση στον λογαριασμό ηλεκτρικού ρεύματος της κατοικίας.</li><li>Περιβάλλον συνεργασίας, δημιουργικότητας και καινοτομίας: υιοθετούμε ευέλικτα μοντέλα συνεργασίας για την επίτευξη γρήγορων αποτελεσμάτων και αυξημένης παραγωγικότητας.</li></ul>

Customer Care Agent

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;German-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in German and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

German-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Italian-English Customer Success Account Manager &nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions. &nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Italian and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Italian-English Customer Success Account Manager

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a&nbsp;Spanish-English Customer Success Account Manager&nbsp;&nbsp;working onsite in Athens, Greece you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Greece says it all!What You’ll be DoingAre you passionate about driving customer success and maximizing sales opportunities? Do you thrive on building relationships with decision-makers and uncovering new ways to grow business value? If you’re looking to combine strategic thinking, product expertise and a customer-focused mindset – this role is for you!During a Typical Day, You’ll<ul><li>Find prospects to engage with to understand their business needs and provide tailored product recommendations and drive revenue</li><li>Conduct research on customer contracts and history using platforms like Sales Navigator and Zoom Info to uncover upselling and cross-selling opportunities&nbsp;</li><li>Deliver product demonstrations and create customer-specific use cases to highlight the value of the solutions&nbsp;</li><li>Manage your pipeline effectively, providing accurate updates to management on progress and forecasts&nbsp;</li><li>Collaborate with internal teams to resolve customer issues and expand product adoption across solutions.&nbsp;&nbsp;</li><li>Cultivate and nurture long-term customer relationships, understanding business objectives, advising customers.</li></ul>What You Bring to the Role<ul><li>Excellent verbal and written communication skills in Spanish and English</li><li>1+ years of Outbound sales experience, with focus on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling and cross selling</li><li>Strong understanding of cloud-based solutions and subscription models</li><li>Proven ability to uncover and engage decision-makers, identify customer needs and close deals over various channels such as phone, email, and social media&nbsp;</li><li>Ability to manage a high-volume pipeline and meet weekly, daily and monthly sales targets</li><li>Ability to analyze customer data and market trends to identify growth opportunities</li><li>Confidence in presenting to and advising C-suite decision makers</li></ul>What You Can Expect<ul><li>Monday - Friday work week (no weekend shifts!)</li><li>Supportive of your professional development, career growth initiatives and opportunities</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values.</li><li>Ask us about our paid time off (PTO) and wellness and healthcare benefits including private insurance, medical and dental).</li><li>And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.</li><li>Visit https://mybenefits.ttec.com for more information.</li><li>Hundreds of free courses to support your career growth wherever that may take you.</li></ul>A Bit More About Your RoleAs a Customer Success Account Manager your daily responsibilities will encompass prospecting, proactively engaging with book of business accounts, qualifying opportunities, and skillfully closing deals. Additionally, you will have the opportunity to leverage your expertise to upsell and cross sell to our valued existing clients, driving additional revenue and fostering long-term relationships. And we know that you bring with you the one necessary ingredient that can’t be taught – a curious and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead or Sales Manager. You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.

Spanish-English Customer Success Account Manager

Σου αρέσει η επικοινωνία; Είσαι καλός ακροατής και σου αρέσει να δίνεις λύσεις; Αν θέλεις να είσαι μέλος μιας ομάδας που παρέχει την καλύτερη και πιο ποιοτική εξυπηρέτηση στους πελάτες, τότε μπορεί να είσαι ο/η υποψήφιος/α που αναζητούμε 🙋&nbsp;ΤΙ ΣΟΥ ΠΡΟΣΦΕΡΟΥΜΕΘα έχεις την ευκαιρία να γίνεις μέλος μιας πολυεθνικής εταιρίας που θέλει να είναι η πρώτη επιλογή των υποψηφίων. Η εξέλιξή σου είναι πολύ σημαντική για εμάς και θα σε στηρίξουμε για να τα καταφέρεις. Επίσης, ως JYSK ambassador, θα έχεις:&nbsp;<ul><li>Ευκαιρίες για προσωπική ανάπτυξη και ανάληψη περιοχών ευθύνης, σε ένα τμήμα που συνεχώς μεγαλώνει</li><li>Βασικό μικτό μισθό στα 1.210€</li><li>Bonus επίτευξης στόχων που μπορεί να φτάσει ετησίως το ποσό ενός επιπλέον μισθού</li><li>Ιδιωτικό πρόγραμμα ασφάλισης</li><li>Έκπτωση 20% στα προϊόντα JYSK</li><li>Εσωτερικούς διαγωνισμούς με ελκυστικά έπαθλα και συμμετοχή σε δραστηριότητες της ομάδας.</li><li>Πενθήμερο πρόγραμμα εργασίας σε βάρδιες</li><li>Δυνατότητα τηλεργασίας 2 φορές την εβδομάδα, μετά την περίοδο της εκπαίδευσης</li><li>Ένα όμορφο περιβάλλον εργασίας και διασκεδαστικές δραστηριότητες, όπως&nbsp;το&nbsp;ετήσιο πάρτι της εταιρίας</li><li>Εργαλεία τεχνολογίας που θα κάνουν την καθημερινότητά σου πολύ πιο εύκολη</li></ul>&nbsp;ΠΩΣ ΘΑ ΕΙΝΑΙ Η ΚΑΘΗΜΕΡΙΝΟΤΗΤΑ ΣΟΥ ΣΤΟ ΤΜΗΜΑ ΕΞΥΠΗΡΕΤΗΣΗΣ ΠΕΛΑΤΩΝ<ul><li>Φροντίζεις για την καλύτερη δυνατή επικοινωνία με τους πελάτες και συμμετέχεις ενεργά στις πωλήσεις του τμήματος</li><li>Χρησιμοποιείς διάφορα κανάλια επικοινωνίας όπως τηλέφωνο, chat, e-mail και Social Media</li><li>Δέχεσαι τηλεφωνικές παραγγελίες, δεν διστάζεις να προτείνεις και εσύ προϊόντα και υπηρεσίες στους πελάτες</li><li>Παρακολουθείς τις παραγγελίες και τις επιστροφές των πελατών</li><li>Διαχειρίζεσαι αιτήματα και παράπονα πελατών τόσο των φυσικών καταστημάτων όσο και του ηλεκτρονικού μας καταστήματος</li><li>Επικοινωνείς και συνεργάζεσαι τόσο με τα καταστήματα μας όσο και με άλλα τμήματα της εταιρείας, στην Ελλάδα και στο εξωτερικό</li><li>Συνεισφέρεις στη συνεχή βελτίωση των καθημερινών διαδικασιών, προτείνοντας λύσεις σε πιθανά ζητήματα και κάνοντας προτάσεις για τη βελτίωση των παρεχόμενων υπηρεσιών προς τους πελάτες</li></ul>&nbsp;Γνώρισε έναν από τους Customer Service Supporters μας και μάθε περισσότερα για την εργασία στο τμήμα εξυπηρέτησης πελατών&nbsp;εδώ&nbsp;ΤΙ ΘΑ ΠΡΕΠΕΙ ΝΑ ΔΙΑΘΕΤΕΙΣ<ul><li>Έχεις εμπειρία σε ανάλογη θέση στην Εξυπηρέτηση Πελατών τουλάχιστον για&nbsp;1-2 χρόνια</li><li>Πολύ καλές επικοινωνιακές δεξιότητες τόσο σε προφορικό όσο και σε γραπτό επίπεδο, έχεις πελατοκεντρική αντίληψη αλλά και θετικό τρόπο προσέγγισης των καθημερινών εργασιών και αντιμετώπισης των πιθανών προκλήσεων</li><li>Είσαι μεθοδικός/ή και οργανωτικός/η και δείχνεις επιμονή στην ολοκλήρωση των διαφόρων εργασιών</li><li>Δίνεις πάντα έμφαση στην ποιοτική εξυπηρέτηση του πελάτη</li><li>Χειρίζεσαι σε πολύ καλό επίπεδο την αγγλική γλώσσα, τόσο στον προφορικό όσο και στον γραπτό λόγο</li></ul>&nbsp;ΠΙΣΤΕΥΕΙΣ ΟΤΙ ΕΙΝΑΙ ΑΥΤΗ Η ΕΥΚΑΙΡΙΑ ΣΟΥ; Κάνε σήμερα την αίτησή σου!

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