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The Transportation Specialist is a user of SAP Transportation Management system and conducts all duties of the logistics department.&nbsp;Responsibilities<ul><li>Arrange shipment of goods by identifying most suitable transport carrier.</li><li>Cooperate with all Supply Chain &amp; Logistics departments of all Viohalco Companies</li><li>Sets up and executes multimodal logistics projects for bulk shipments (cable drums, pipes, oversized cargo)</li><li>Keeping transportation operations within budget without compromising efficiency.</li><li>Execute RFQ/e auctions regarding land, sea, rail</li><li>Ensure that transportation operations comply with laws, transport regulations, safety, environmental/risk management legislation &amp; Corporate Policies.</li><li>Maintain department files, reports, and key performance indicators (KPI’s) around carrier and transportation costs.</li><li>Identify and evaluate new suppliers to meet cost, quality, and service requirements.</li><li>Operate and support logistics systems, including ANITA, web applications, SAP ERP, and SAP TMS.</li></ul>&nbsp;Qualifications<ul><li>Bachelor’s degree in Business Administration, Logistics, or Supply Chain Management.</li><li>Master’s degree (MSc) in Logistics or Supply Chain Management is preferred.</li><li>Minimum of 3 years of relevant professional experience.</li><li>Good knowledge of International Logistics market</li><li>Sound knowledge of supply chain for metal products</li><li>Excellent knowledge of the Transport Industry</li><li>IT literate</li><li>Good understanding of logistics management software (SAP, other)</li><li>Very good negotiation &amp; time management skills</li><li>Excellent command of English</li><li>Exceptional verbal and written communication skills.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development</li><li>Competitive remuneration package</li><li>Continuous Learning and development.</li></ul>

TRANSPORTATION SPECIALIST (3579)

Ως Ηλεκτρολόγος Ειδικός Παραγωγικής Διαδικασίας (Process Expert – Electrical), θα είστε μέλος της ομάδας Παραγωγής, υπεύθυνος/η να εξασφαλίζετε την αποδοτική και ασφαλή ηλεκτρολογική λειτουργία όλων των μηχανών του τομέα ευθύνης σας. Κύριες αρμοδιότητες:<ul><li>Εξασφαλίζει την σωστή λειτουργία των μηχανών στον ηλεκτρολογικό ή/και ηλεκτρονικό τομέα</li><li>Συντηρεί τα ηλεκτρολογικά μέρη των μηχανών</li><li>Ακολουθεί τους ημερήσιους ελέγχους καλής λειτουργίας των μηχανών</li><li>Αναλαμβάνει την υλοποίηση projects για την βελτίωση των μηχανών</li><li>Συνεισφέρει στην βελτίωση/εξέλιξη της παραγωγικής διαδικασίας</li><li>Συνεργάζεται με τα αρμόδια τεχνικά τμήματα όσον αφορά βελτίωση υπάρχοντος εξοπλισμού, ανάπτυξη νέου εξοπλισμού, νέων υλικών όπως απαιτείται κατά περίσταση</li><li>Συνεισφέρει στην εκπαίδευση των μελών του τμήματος όσον αφορά τον σωστό χειρισμό/συντήρηση των μηχανών του τμήματος</li><li>Αναφέρεται, επικοινωνεί και ενημερώνει τον/την Υπεύθυνο/η Βάρδιας και τον/την Προϊστάμενο/η Παραγωγής της μονάδας</li><li>Τηρεί τους κανόνες υγείας, ασφάλειας και περιβάλλοντος κατά την εργασία του / της, σύμφωνα με την πολιτική και τις προβλεπόμενες διαδικασίες της εταιρείας</li></ul> Απαραίτητα προσόντα:<ul><li>Κάτοχος πτυχίου Τ.Ε.Ι. Ηλεκτρολογίας</li><li>Κατοχή σχετικής άδειας ασκήσεως επαγγέλματος (εγκαταστάτη ηλεκτρολόγου 2ης/3ης/4ης ομάδας Α' ειδικότητας)</li><li>Επαγγελματική εμπειρία τουλάχιστον 2-3 ετών σε ανάλογη θέση (κατά προτίμηση σε Βιομηχανικό περιβάλλον)</li><li>Καλή γνώση αγγλικής γλώσσας</li><li>Δυνατότητα εργασίας σε κυλιόμενες βάρδιες</li><li>Εκπληρωμένες στρατιωτικές υποχρεώσεις (για άνδρες υποψήφιους)</li></ul> Άλλες δεξιότητες:&nbsp;<ul><li>Ομαδικό πνεύμα και αίσθημα ευθύνης</li><li>Αναλυτική σκέψη προς επίλυση προβλημάτων</li><li>Ικανότητα οργάνωσης και συντονισμού εργασιών</li><li>Έμφαση στη λεπτομέρεια και την ακρίβεια</li></ul>

PROCESS EXPERT - ELECTRICAL

NEWREST HELLAS, a leading company in the catering and hospitality sector, is seeking to strengthen its IT department at the Athens International Airport by adding a motivated and ambitious young professional, newly graduated, to the team as a:Junior IT SpecialistMain Responsibilities:The Junior IT Specialist will play an essential role in supporting the company’s technological infrastructure and ensuring smooth day-to-day operations. Key duties include:<ul><li>Hardware Support: Perform basic troubleshooting, maintenance, and repair of desktops, laptops, printers, and peripheral devices.</li><li>Network Support: Assist in the installation, configuration, and monitoring of network equipment such as routers, switches, and access points.</li><li>Software Installation &amp; Configuration: Install, update, and configure operating systems and software applications according to user and organizational needs.</li><li>User Support: Provide effective technical assistance to end-users, resolving hardware and software issues in a timely and professional manner.</li><li>IT Security Assistance: Support the implementation of security policies and tools to safeguard company data and network integrity.</li><li>Team Collaboration: Work closely with senior IT staff, actively engaging in continuous learning and professional development.</li></ul> <ul><li></li></ul>ProfileThe ideal candidate should demonstrate:<ul><li>Educational background or relevant coursework in Information Technology or a related field.</li><li>Basic understanding of computer hardware, operating systems, and software.</li><li>Familiarity with networking concepts and protocols.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent communication and interpersonal abilities.</li><li>Willingness to learn, grow, and adapt to new technologies.</li><li>Ability to work both independently and as part of a team.</li></ul>Salary &amp; BenefitsWe offer an attractive compensation and benefits package, including:<ul><li>Competitive gross salary, based on qualifications and experience.</li><li>Private healthcare coverage.</li><li>Public transportation card reimbursement.</li><li>Complimentary coffee, snack, and meal at the staff restaurant.</li><li>A dynamic, international work environment with opportunities for growth and development.</li></ul>

Junior IT Specialist

Ως Μηχανικός Ειδικός Παραγωγικής Διαδικασίας (Process Expert – Mechanical), θα είστε μέλος της ομάδας Παραγωγής, υπεύθυνος/η να φροντίζετε για την ομαλή λειτουργία του εξοπλισμού παραγωγής. Κύριες αρμοδιότητες:<ul><li>Συμμετέχει στην υλοποίηση του προγράμματος παραγωγής του τμήματος</li><li>Πραγματοποιεί ή βοηθάει στις αλλαγές προϊόντων</li><li>Πραγματοποιεί αποκαταστάσεις βλαβών</li><li>Συνεισφέρει στην βελτίωση/εξέλιξη της παραγωγικής διαδικασίας</li><li>Συνεργάζεται με τα αρμόδια τεχνικά τμήματα για τη βελτίωση του υπάρχοντος εξοπλισμού και την ανάπτυξη νέου</li><li>Συνεισφέρει στην εκπαίδευση των μελών της ομάδας όσον αφορά τον σωστό χειρισμό και τις βασικές εργασίες συντήρησης εξοπλισμού του τμήματος</li><li>Τηρεί τους κανόνες υγείας, ασφάλειας και περιβάλλοντος κατά την εργασία του / της, σύμφωνα με την πολιτική και τις προβλεπόμενες διαδικασίες της εταιρείας</li></ul> Προσόντα/Δεξιότητες Απαραίτητα προσόντα:<ul><li>Κάτοχος πτυχίου Τ.Ε.Ι. Μηχανολογίας ή αντίστοιχης Τεχνικής Σχολής</li><li>Κάτοχος σχετικής άδειας ασκήσεως επαγγέλματος&nbsp;</li><li>Δυνατότητα εργασίας σε βάρδιες&nbsp;</li></ul> Άλλες δεξιότητες:<ul><li>Ομαδικό πνεύμα</li><li>Συνεργασία</li><li>Επικοινωνία</li></ul>

PROCESS EXPERT - MECHANICAL

We are seeking a skilled and customer-focused IT Helpdesk Specialist to provide technical support and assistance to end-users across the organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, resolving network problems, and ensuring smooth IT operations. This role requires strong communication skills, technical expertise, and a proactive attitude toward problem-solving.&nbsp;Responsibilities<ul><li>Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.</li><li>Diagnose and resolve hardware, software, and network issues in a timely and professional manner.</li><li>Install, configure, and maintain computer systems, applications, and peripheral devices.</li><li>Manage user accounts, permissions, and access rights in Active Directory and other systems.</li><li>Document technical issues and solutions in the helpdesk system for future reference.</li><li>Escalate complex issues to higher-level support or specialized teams when necessary.</li><li>Assist with onboarding and offboarding processes, including device setup and account provisioning.</li><li>Maintain inventory of IT equipment and ensure proper asset tracking.</li><li>Provide support for remote users and troubleshoot VPN and connectivity issues.</li><li>Stay updated with the latest IT trends, tools, and best practices.</li></ul>&nbsp;Qualifications&nbsp;<ul><li>Proven experience as a Helpdesk Specialist, IT Support Technician, or similar role.</li><li>Strong knowledge of Windows operating system.</li><li>Familiarity with Microsoft 365, Active Directory, and basic networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks effectively.</li><li>Customer-oriented mindset with a focus on delivering high-quality support.</li><li>Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft Certified) are a plus.</li></ul>&nbsp;The Company Offers&nbsp;<ul><li>Opportunities for further development&nbsp;</li><li>Competitive remuneration package&nbsp;</li><li>Continuous Learning and development.&nbsp;</li></ul>

IT HELPDESK SPECIALIST (3628)

The Sales Specialist is responsible for managing the relationships with the online travel agencies (OTA) to drive revenue and ensure the seamless operation of our digital sales channels. The role cooperates closely with internal stakeholders to support the&nbsp;implementation of the strategies that optimize sales and elevate customer experience.Responsibilities:<ul><li>Manages and grows the relationships with OTAs to maximize revenue opportunities.</li><li>Ensures the accurate and up-to-date content (fares, schedules, promotions) on OTA platforms.</li><li>Analyzes the OTA performance using data tools to identify trends and propose improvements.</li><li>Coordinates with internal stakeholders to resolve booking or payment issues promptly.</li><li>Monitors the market and competitors’ activity to identify growth opportunities.</li></ul>Competences: <ul><li>Excellent communication and interpersonal skills.</li><li>Critical thinking and problem-solving ability.</li><li>Data analytical skills and ability to make data-driven decisions.</li><li>Strong attention to detail and results orientation.</li><li>Ability to prioritize tasks and manage time effectively.</li><li>Team player with ability to work in a fast-paced environment.</li></ul>Requirements: <ul><li>Bachelor’s degree in Business Administration, Mathematics, Statistics, or a related field.</li><li>1-2 years of experience in account management, sales, or business development (preferably in the travel/airline industry).</li><li>Strong understanding of digital sales and OTA ecosystems.</li><li>Fluency in Greek/English (verbal and written).</li><li>IT literate (MS Office suite, BI tools such as Tableau, Power BI, etc.).</li></ul>Why Join Us?<ul><li>Competitive Salary &amp; Allowances.</li><li>Continuous Training &amp; Professional Development.</li><li>Travel benefits on SKY express flights (extended to first-degree family members).</li><li>Join an airline with a strong commitment to safety, reliability, and operational excellence.</li><li>A supportive and collaborative work culture that values innovation and safety.</li></ul>

Sales Specialist

Your potential has a place here with TTEC’s award-winning employment experience. As a Quality Assurance Specialist working on site in Athens, you’ll be a part of bringing humanity to business. #experienceTTECWhat You’ll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You’ll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help make sure proper information is being given to customers while you analyze spreadsheets to pinpoint any patterns to help guide performance training. This includes making sure employees are giving proper verbal statements, client requirements and policies are being met, and finding similarities between associate scripts.You'll report to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.During a Typical Day, You’ll· Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.· Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations.· Coordinates the logistics and conducts related audits, including sample selection, documentation, and reporting of results.· Facilitate periodic calibration sessions with the Customer Service department and all other areas of operations to ensure consistency in the evaluation process.· Assist the Quality/Training Manager and Assistant Manager with administrative functions, including developing Standard Operating Procedures (SOPs), Quality Standard Definition Document (QSDD), Quality Forms, and coordinating quality recognition programs.· Assist with the data and analysis of quality reports in conformance with agreed-upon formats, including developing reports when necessary.· Performs special projects as required, such as assisting with the development, research, and delivery of new training or other necessary duties.· Flexibility to perform job duties on-site, off-site, or remote, as business needs dictateWhat You Bring to the Role· High school diploma or equivalent· 6 months or more of customer service and call center experience· Understanding, interpreting, and manipulating data for reportingWhat You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) &nbsp;Visit https://mybenefits.ttec.com/ for more information.

Dutch Speaking Specialist, Quality Assurance - Bilingual

HELLENIC CABLES S.A.&nbsp;is seeking a detail-oriented and proactive Supply Chain Specialist to join our dynamic and fast-growing Project Management Office in Marousi, Athens.As a Supply Chain Specialist, you will play a key role in managing end-to-end supply chain operations for complex projects. You will be responsible for demand planning, procurement, logistics coordination, and inventory optimization, ensuring timely material availability and compliance with international trade regulations. Working closely with internal teams and external partners, you will contribute to operational excellence and cost efficiency.Responsibilities:&nbsp;<ul><li>Develop and execute demand planning and forecasting to support project timelines and production needs.</li><li>Manage warehouse operations, inventory control, and optimization processes.</li><li>Oversee procurement and sourcing activities, ensuring timely and cost-effective supply of materials.</li><li>Coordinate inbound and outbound logistics, including transportation, warehousing, and distribution.</li><li>Handle freight forwarding processes and ensure compliance with customs regulations and Incoterms.</li><li>Maintain strong supplier relationships, negotiate contracts, and monitor vendor performance.</li><li>Support production planning and scheduling to align with manufacturing capacity and delivery deadlines.</li><li>Monitor order fulfillment and tracking, ensuring on-time delivery and customer satisfaction.</li><li>Implement supply chain risk management strategies and continuous improvement initiatives (Lean, Six Sigma, Kaizen).</li><li>Analyze logistics data, develop KPIs (OTIF, lead time, freight cost), and prepare performance reports.</li><li>Ensure compliance with trade regulations, import/export processes, and maintain accurate documentation.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or related field.</li><li>2–5 years of experience in supply chain, logistics, or procurement roles (experience in EPC or industrial projects is a plus).</li><li>Strong knowledge of ERP systems (SAP) and WMS/TMS platforms.</li><li>Advanced proficiency in MS Excel (pivot tables, VLOOKUP, macros).</li><li>Familiarity with Incoterms, customs compliance, and international trade regulations.</li><li>Excellent analytical skills for data analysis, cost optimization, and root cause analysis.</li><li>Strong communication and stakeholder management skills.</li><li>Ability to multitask and adapt in a fast-paced environment.</li><li>Fluent in English (German will be considered an asset).</li><li>Professional certifications (e.g., APICS CPIM, CSCP) are a plus.</li></ul>The Company Offers:&nbsp;<ul><li>A unique opportunity to thrive in one of the pioneering companies in cable manufacturing.</li><li>Competitive remuneration package.</li><li>Life &amp; Health Insurance Plan.</li><li>Additional Bonus, based on results.</li></ul>

PROJECT SUPPLY CHAIN SPECIALIST (3687)

Wolt has been growing rapidly in Greece ever since we entered the market in Athens in January 2019, and we've now expanded into 6 other cities as well. As a company we've always prided ourselves on providing truly outstanding customer service&nbsp;and as the business has grown so has our Support team!&nbsp;As such, we need a Shift Planner (WFM) to take responsibility for shift scheduling and headcount planning processes within the Support team. You’ll need to be comfortable with working with data in complex, high-paced service operations environment. In this role, you’ll get a lot of help and support on the way, but is also expected to be an amazing independent contributor with an exceptional ability to execute every single day.What you'll be doing<ul><li>Create and maintain shift schedules for our delivery workforce using our WFM and BI tools and spreadsheets.</li><li>Monitor and analyze shift performance metrics to identify areas for improvement.</li><li>Collaborate with different teams to ensure staffing levels are optimized.</li><li>Maintain accurate and up-to-date records of shift schedules, time off requests, and other related data. One of your main success criteria will be to constantly improve our staffing predictions against actuals!</li><li>Develop and implement efficient shift planning procedures to enhance workforce productivity.</li><li>Work together with Team Leads, Support Managers &amp; Head of Support to develop strategies and continuously optimize our forecasting, shift scheduling and performance management processes</li><li>Work in close co-operation with Head of Support to continuously balance operational needs, budgeting and employee experience</li><li>Deliver shift schedules and other reports for payroll and finance</li></ul>Our humble expectations<ul><li>Solid previous Contact Center WFM experience</li><li>You are able to think on your feet and multi-tasking is your second nature</li><li>You have lazer-sharp focus on details, but can also take the “helicopter view” to ensure that successful WFM processes fit our broader Support strategy</li><li>You are tech-savvy and seek to learn and teach others in how to use our Customer Support tools</li><li>Excellent organizational and analytical skills.</li><li>Proficient in using workforce management software and tools (SQL knowledge is a plus)</li><li>Fluent in English and Greek</li></ul>Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!&nbsp; We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!&nbsp;

WFM Specialist

The leading shipping audit practice in Greece is looking for dynamic team players to grow its team. If you have aspiration to develop your skills in a challenging international environment, gain exposure in the leading industry in Greece, having worldwide market leaders as clients and become member of a team of people with extensive knowledge and experience in serving clients listed in US stock markets, this opportunity is for you.Quality is at the heart of what we do. Combining passionate people with leading technology, we work together to build trust in society. We put the team first and solve important problems by challenging the organizations we audit and being open to challenge ourselves. We take pride in our work and the profession, recognizing audit as a deep specialism.Our empowered hybrid way of working allows you to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and work on individual projects in a way that works for you and our clients.&nbsp;Your key responsibilitiesAn important part of your role is to establish, maintain and strengthen internal and external relationships. You’ll help create a positive learning and diverse culture and will coach and counsel junior team members to help them develop. In line with our commitment to quality, you'll also have a key role in ensuring exceptional client service, quality and delivery. At the same time as maintaining strong client relationships and delivering high quality outcomes, you will need to deliver projects to agreed time. The range of engagements with which our team is involved means that there is a flexible and dynamic team environment providing you with a wealth of opportunities for personal growth and development by working across audit and consulting domains.Skills and attributes for successTo be successful in the role, you will be building meaningful relationships and demonstrating curiosity that will allow you to have insightful conversations and provide visible challenge&nbsp;during each project. You will lead on the completion of areas of complex or judgmental audit work which includes the identification of issues, analysis of data, articulation of findings and the ability to draw informed conclusions. You will be&nbsp;putting your team first by coaching with purpose, being present with the team and openly communicating expectations. You will support your team’s technical and personal development and identifying where they may require further support and provide performance feedback at the end of each project.&nbsp;To qualify for the role you must have<ul><li>Prior working experience in Audit companies</li><li>Excellent academic background including a bachelor and/or master’s degree in Accounting, Finance, Economics, Business Administration or other appropriate academic major</li><li>Professional qualification in progress (JES, AMP, ACCA, ACA, SOEL, METKEL)</li><li>Passion to provide high quality services to our clients</li><li>Good interpersonal and supervisory skills and ability to motivate others</li><li>Ability to formulate reasonable judgements and conclusions in order to deliver informative and timely outputs</li><li>Strong organizational skills and ability to prioritize tasks for the team</li><li>Excellent oral and written communication skills both in Greek and English</li><li></li></ul>Ideally, you’ll also have<ul><li>Prior experience in Audit Shipping industry</li><li>Good knowledge of IFRS and/or US GAAP</li></ul>What we look forPassionate, dynamic people, ready to take responsibility and grow together with their teams to become the next leaders&nbsp;Working location: AthensWhat we offer you&nbsp;&nbsp;Ability to Shape your Future with Confidence by:<ul><li>Developing your professional growth:<ul><li>You'll have unlimited access to educational platforms, EY Badges and EY Degrees, alongside support for certifications. You will experience personalized coaching and feedback, and gain exposure to international projects, through our expansive global network, empowering you to define and achieve your own success.</li><li>Dive into our innovative GenAI ecosystem, designed to enhance your EY journey and support your career growth. These advanced AI tools will empower you to focus on higher-value work and meaningful interactions, enriching your professional experience like never before.</li></ul></li></ul><ul><li>Empowering your personal fulfilment: We focus on your financial, social, mental and physical wellbeing.<ul><li>Our competitive rewards package, depending on your experience, includes cutting-edge technological equipment, ticket restaurant vouchers, a private health and life insurance scheme, income protection and an exclusive EY benefits club card that provides a wide range of discounts, offers and promotions.</li><li>Our flexible working arrangement (hybrid model) is defined based on your own preferences and team’s needs, and we enjoy other initiatives such as summer short Fridays and an EY Day Off.</li><li>Our commitment to a sustainable way of operating, encourages volunteerism, promotes sustainable practices and offers opportunities for you to create a positive societal impact.</li><li>Our pride lies in working at EY as one of the most recognized employers in Greece through our multiple awards received over the last 3 years (Top Employer, Great Place to Work and Best Workplace in Professional Services &amp; Consulting).</li></ul></li></ul><ul><li>Fueling an inclusive culture:&nbsp;We prioritize a diverse, equitable and inclusive environment, where you’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul>

Audit Shipping Professional

The American College of Greece is seeking a Specialist – Support Services to join the International Student Services Office. The successful candidate will support international and study abroad students throughout their pre-arrival, transition, and on-campus experience, contributing to their smooth adjustment and overall engagement with college life.Job Responsibilities:<ul><li>Provide pre-arrival support to all international and study abroad students by answering emails received and managing all necessary pre-arrival forms.</li><li>Support the International Student Services Office through advanced administrative and operational functions related to student support, internal operations, and promotional material development.</li><li>Assist international and study abroad students with international program services and activities.</li><li>Contribute to the organization and implementation of events and excursions for international and study abroad students.</li><li>Develop, manage, and update social media platforms for the International Student Services Office to promote college life, events, and student engagement initiatives.</li><li>Maintain contact with all international and study abroad students, supporting their integration and adjustment to college life throughout their stay.</li><li>Assist with the administration and coordination of student satisfaction surveys for residential students at the beginning and end of each semester/session.</li><li>Perform any other duty as assigned by the supervisor.</li></ul>Required Qualifications:<ul><li>Bachelor Degree</li><li>1-2 years’ work experience in counselling/advising, sales or customer care positions</li><li>Excellent oral and written communication skills in Greek &amp; English</li><li>Strong computer literacy (Word, Excel, Power Point etc.)</li></ul>Required Skills:<ul><li>Strong customer-service orientation and student-centered approach</li><li>Effective Interpersonal and communication Skills</li><li>Attention to detail</li><li>Discretion and confidentiality of sensitive information</li><li>Team Work</li><li>Excellent organizational skills with the ability to multitask and prioritize effectively</li><li>Strong time management skills</li><li>Demonstrated ability to work effectively in culturally and ethnically diverse environments.</li></ul>Other requirements:<ul><li>Flexibility in work schedule to support departmental needs as required.</li></ul>

Specialist – Support Services, International Student Services

Currently, we are searching to hire a Digital Content &amp; Performance Specialist responsible for the e-commerce new business and revenue maximization through digital content creation &amp; curation.<h2>During your day you will:</h2><ul><li>Monitor shopping behavior across websites and apps, proposes and implement&nbsp;enhancements that ease the user journey and improve conversions, in collaboration with agencies, development and IT teams</li><li>Engage and coordinate&nbsp;marketing and design partners to deliver high-quality content that follows channel best practices and brand voice</li><li>Manage and optimize&nbsp;content per page type (homepage, landing pages, PLP, PDP, checkout etc.) and digital channels (email, SEM, SoMe)</li><li>Analyse, report and update&nbsp;traffic pages (i.e. homepage, category page)</li><li>Coordinate&nbsp;the rollout of campaign landing pages calendar</li><li>Actively participate&nbsp;in the QA/UATs processes for platform implementations</li><li>Perform&nbsp;CMS tasks and initiatives, collaborating closely with other internal teams such as product, operations and IT</li><li>Monitor competition activities and stay&nbsp;up to date with digital marketing content, SEO and UX trends and best practices to continually improve strategies and tactics</li><li>Propose content initiatives and content strategy in digital marketing campaigns, new digital content tools, and community-related actions</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Marketing, Business Administration or other related field</li><li>Master’s degree on Digital Marketing or other related field</li><li>At least 3 years’ experience on digital content and/or digital marketing roles for E-commerce retail</li><li>Hands-on experience of an e-Commerce platform (i.e. Shopify Plus, PrestaShop, Netvolution or any other CMS)</li><li>Knowledge of analytical tools for performance measurement (i.e. Google Analytics) mandatory requirement</li><li>IT literacy and excellent knowledge of MS Office</li><li>Fluency in English and Greek, both oral and written</li><li>Digital marketing and performance marketing experience will be considered as an asset</li></ul><h2>Key Skills/Attributes</h2><ul><li>Strong written and verbal communication skills</li><li>Self-motivated and creative</li><li>Teamwork spirit and collaboration</li><li>Strong analytical skills, and problem-solving ability</li><li>Project management skills, operating under tight deadlines</li><li></li></ul>

Digital Content & Performance Specialist

The LCV Specialist will support Ayvens Greece sales teams by providing commercial vehicle industry &amp; market knowledge, advice and guidance. Moreover he / she will provide advice to clients and new business prospects at the vehicle qualification stage on vehicle specification and ancillary equipment to ensure best fit for purpose.Through this role the candidate will liaise with the van manufacturers and importers, third party suppliers / vehicle converters to ensure accuracy and competitiveness of LCV maintenance budgets. Furthermore he/she will provide operational and in-life advice and recommendations to Ayvens Greece customers, particularly in the areas of selecting the appropriate commercial vehicles, according to legislation &amp; compliance to optimize their vehicle utilization.Key Responsibilities:<ul><li>Support the sales teams on winning van / light commercial vehicle business.</li><li>Provide current LCV market and industry information to support the Bid &amp; Tender team for the top 20–25 new commercial vehicle customers and prospects.&nbsp;</li><li>Identify van fleet operators for the New Business team to target and prioritize.</li><li>Actively promote Ayvens LCV proposition and seek to increase take up of the Ayvens commercial vehicles products and services.</li><li>Attend meetings with prospects and existing customers to carry out needs assessments to recommend and advise on fit for purpose vehicles, specifications, legislation, and compliance.</li><li>Make recommendations on commercial vehicle makes and versions including 3rd party specialist suppliers of vehicle racking, lifts, cranes, refrigeration and vehicle livery.</li><li>Support colleagues in both the Implementation and Engage teams to ensure smooth transition and onboarding of CV clients</li><li>Provide input and content for CV Tender management.</li><li>Liaise with the commercial training team in order to organize relevant trainings to the sales and other teams.</li><li>Service quality: Maintain a high level of service focus, ensuring Ayvens Customer Service Style is adopted and always supported.</li><li>Achieve pre-determined customer satisfaction/loyalty objectives and adherence to relevant SLA’s.</li><li>Ensure accurate recording of all relevant information to Commercial CRM.</li><li>Keep abreast of commercial vehicle market conditions and specific industry and organizational changes &amp; developments and regularly communicate this knowledge through the relevant areas of the business.</li><li>Plan, organize and execute training &amp; awareness sessions to the commercial team and all relevant internal partners, aiming to increase product knowledge level.</li><li>Along with the product team, develop and maintain a process for regular production and analysis of key performance indicators relating to Ayvens van fleets.</li></ul>Qualifications &amp; Skills:<ul><li>University degree in Business Administration or technical education.</li><li>Minimum of 5 years’ working experience in B2B environment</li><li>Background in relevant commercial vehicles sales will be considered an asset.</li><li>The ideal individual should have robust knowledge of how sales and account management functions operate and interact with clients within complex sales and business environments.</li><li>Very good coaching and training skills.</li><li>Solid quantitative (numerical and problem solving) skills.</li><li>Basic knowledge of Finance and Cost controlling.</li><li>Strong organizational and coordination skills.</li><li>An entrepreneurial mind-set with strong self-motivation and the ability to work independently.</li><li>Able to take initiative and the confidence to take business solutions from concept stage to implementation.</li><li>Good interpersonal and communication skills.</li><li>Ability to present options and recommendations to a Board level audience.</li><li>Able to communicate persuasively across a range of different stakeholders.</li><li>Team work &amp; listening skills.</li><li>IT literacy and ability to adapt in a complex IT ecosystem.</li><li>Motivated individual with a strong track record of delivery.</li><li>Fluency in English (speaking and writing).</li></ul>

LCV Specialist

As an In-Store Communications Sr. Specialist, you'll revolutionize in-store experiences with cutting-edge digital tools and interactive solutions to captivate customers and elevate store performance. You’ll Create impactful customer journeys with In Store Touchpoints that drive engagement, elevate store performance, and unlock new monetization opportunities through Retail Media Networks.&nbsp;Your day to day will include:<ul><li>Assisting with in-store marketing initiatives and campaigns to boost market impact and customer appeal.</li><li>Executing immersive experiences to enhance customer engagement.</li><li>Creating content for in Store touchpoints (Digital screens etc) and adapting Brand Campaigns into in store commercial communication messages.</li><li>Adapting key visuals into valuable content for screens, audio, and interactive formats. Treating in-store screens as performance channels, optimizing loops by mission and moment (entrance acquisition, dwell engagement, point-of-sale impulse).</li><li>Establishing content taxonomy and mission-based frameworks for Digital touchpoints (Screens).</li><li>Working closely with Marketing, Product, Brand, and external partners (agencies, vendors, tech providers) to deliver creative and execution excellence.</li><li>Developing multimedia content (video) per the commercial plan.</li><li>Supporting brief development and communication with advertising agencies.</li><li>Creating reports on marketing impact on retail KPIs.</li><li>Define and implement operating standards for in-store communication touchpoints, ensuring alignment with brand guidelines and commercial objectives.</li></ul>What you need to succeed:<ul><li>5+ years of professional experience in Communications/Marketing/Retail Marketing</li><li>BSc in Marketing, Communications, or related field</li><li>Sound knowledge of marketing operations and standards</li><li>Experience in creative &amp; high-quality digital material development</li><li>Strong problem-solving skills</li><li>Experience in highly-matrixed or complex organizations is a plus</li><li>Proficient in Microsoft Office (Word, PowerPoint, Excel)</li><li>Excellent English &amp; Greek (written and oral)</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

In-Store Communications Sr. Specialist (3832)

Ready to make compliance seamless? As an IT Compliance Specialist, you’ll ensure our systems meet regulatory standards, define technical specs, and be the key link with the gaming regulator. Your impact starts here, are you in?&nbsp;Your day to day will include:<ul><li>Managing and providing subject matter expertise on the operation of HGC’s Control System(s) for all gaming platforms and BI reports</li><li>Liaising with gaming regulatory authorities ensuring fluent communication regarding technical compliance issues and acting as point of technical contact for auditing authorities’ requests</li><li>Ensuring smooth access of gaming regulator to OPAP’s regulatory reporting systems, providing user support and managing relevant issues</li><li>Inspecting and evaluating systems and applications lifecycle as per their compliance to the regulatory framework, identifying areas of risk and suggesting actions for their mitigation</li><li>Translating applicable regulatory requirements to technical specifications for all products and operations of OPAP, evaluating compensating solutions</li><li>Working closely with vendors and internal teams for the accurate communication and implementation of the necessary technical specifications to meet the regulatory framework</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Computer Science/Information Technology or equivalent</li><li>3+ years of relevant experience in Information Security, IT architecture, IT Business Analysis, IT Audit or similar role, preferably in a regulated industry</li><li>Eager to gain a deep understanding of OPAP’s games and the relevant data that gaming solutions provide to act effectively as a subject matter expert for regulatory reporting systems &nbsp;</li><li>Very good understanding of modern IT systems, infrastructure and applications</li><li>Good understanding of databases and basic SQL queries/functions, hands-on experience will be highly preferable</li><li>Strong analytical and organizational skills, combined with advanced project management expertise</li><li>Business-driven and results-oriented, able to perform under pressure and meet strict deadlines</li><li>Excellent communication skills (written and verbal) both in Greek and English languages</li></ul>&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer&nbsp;

IT Compliance Specialist (3825)

Responsibilities:<ul><li>Installs, configures and troubleshoots laptops, printers, mobiles, tablets, storage systems and network devices (hardware, operating systems and software applications).</li><li>Monitors IT systems’ performance and ensures system availability and reliability.</li><li>Performs system and network updates/upgrades.</li><li>Maintains IT security and backup solutions.</li><li>Is responsible to ensure Master’s and Chief Engineer’s familiarization on company’s IT systems.</li><li>Travels on board for maintenance or troubleshooting reasons, whenever required.</li><li>Handles invoices’ checking, reconciliation, processing and filing for all vendors and technical / solution&nbsp;suppliers (office communications, vessels’ satellite and mobile communications, ICT equipment,&nbsp;procurement).</li></ul>Qualifications / Experience:<ul><li>Bachelor’s degree or diploma in the fields of Electrical Engineering, Computer Engineering or any similar field.</li><li>Post-graduate studies in a relevant discipline will be considered an asset.</li><li>Minimum 4 years of experience in a similar position.</li><li>Experience in shipping and knowledge of ships automation systems will be considered an asset.</li><li>Fluency in English.</li><li>Excellent communication skills.</li></ul>

Vessels IT Officer

The Customer Service Specialist represents first point of contact for Red&nbsp;Bull Customers providing support as well to the internal customers/stakeholders. He/she is responsible for the supply chain execution of finished goods &amp; visibility items and for the execution of the order to cash process. Distills and quantifies key category opportunities (strategic category development through category vision). Works closely with the Trade Marketing team to build the right TM activities with the right execution.RESPONSIBILITIESAreas that play to your strengthsAll the responsibilities we'll trust you with:Collapse all<ul><li>ORDER AND CUSTOMER SERVICE MANAGEMENT<ul><li>Ownership of the end-to-end order management process, for both finished</li><li>goods and VISITs in SAP, including events and services of RB coolers/VISIT items.</li><li>Jointly accountable for driving customer satisfaction and meeting customer related KPIs, ensuring alignment with corporate service standard</li><li>Monitor end-to-end deliveries from 3PL to customers.</li><li>Maintain and update customer master data, including pricing in CPM.</li><li>Ensure timely and accurate preparation of all legalized order</li><li>documentation.</li><li>Act as the key interface with logistics providers.</li><li>Manage the end-to-end resolution of consumer complaints.</li><li>Act as liaison for customer requests related to internal and external certificates.</li></ul></li><li>SYSTEM, PROCESSES &amp; COMPLIANCE<ul><li>Ensure that all processes are executed in compliance with corporate governance and guidelines, escalating deviations to the Key User and</li><li>Operations Manager, while actively contributing to process improvements.</li><li>Oversee goods movement transactions in SAP.</li><li>Maintain and organize all relevant documentation (manuals, guidelines, BPPs), ensuring systematic filing and easy access in line with corporate standards.</li><li>Execute and monitor month-end and year-end closing activities, ensuring the timely completion of all periodic tasks.</li><li>Support the review and reconciliation of invoices, ensuring alignment with contractual terms and corporate policies.</li></ul></li><li>CONTINUOUS IMPROVEMENT &amp; OPERATIONAL EXCELLENCE<ul><li>Contribute to continuous improvement projects and product performance testing (such as Hotpacks), ensuring alignment with operational excellence goals.</li><li>Oversee the efficient delivery of product samples to Quality Management, ensuring alignment with quality assurance and compliance standards.</li></ul></li><li>ADMINISTRATIVE &amp; FLEET MANAGEMENT SUPPORT<ul><li>Support the organization of meetings, including agenda preparation, travel logistics, car rentals, hotel bookings, and dinner arrangements.</li><li>Oversee the company fleet management, including leasing, maintenance, insurance, and allocation, in close collaboration with Finance, HR, and in alignment with corporate policies.</li><li>Ensure contract compliance, vendor coordination, and cost efficiency, while monitoring and reporting fleet related KPIs.</li><li>Lead the organization and evaluation of fleet related tenders by collecting and analyzing data, conducting cost/benefit assessments, and implementing the required exercises to support optimal decision-making and execution.</li></ul></li></ul>EXPERIENCEYour areas of knowledge and expertisethat matter most for this role:<ul><li>Strong attention to detail, structured and accurate.</li><li>Strong communications skills (verbal and in writing)</li><li>Customer-focused, with strong interpersonal skills and a professional telephone manner.</li><li>Effective under pressure with strong prioritization and multitasking.</li><li>Ability to multi-task essential</li><li>Proactive, empathetic, and patient professional, with advanced problem[1]solving skills and strong capability in data-driven analysis</li><li>Focus on process improvement and collaboration.</li><li>ERP knowledge (preferably SAP) with advanced Excel.</li><li>Fleet Management: vendor coordination, contracts, KPIs.</li><li>Fleet tenders: data collection, evaluation, implementation.</li></ul><ul><li>Travel 10-20%</li></ul>

Customer Service Specialist

As an Antifraud Specialist, you will be responsible to assess data and information for the detection and prevention of external fraud risk (e.g. fraud originating from agent/player transactions and activities), following the standing policies and procedures and reporting any suspicious activity to the appropriate stakeholders.&nbsp;Your day to day will include:<ul><li>Updating and following up with regulatory and legal framework, all Company’s internal policies, processes, mechanisms, systems required for the adequate external fraud risk detection, prevention and monitoring.</li><li>Properly executing antifraud controls embedded in relevant processes and tools, leveraging data extraction &amp; analytical capabilities.(e.g. SQL, Python, etc.) and techniques, to retrieve and analyze necessary data, for efficient data analysis and reporting.</li><li>Performing ad hoc and periodic data analyses of Company data, focusing on player and agent activity (leveraging BI tools and other analytical platforms and internal systems) to identify irregularities and support decision making.</li><li>Monitoring VLT and Online Network operations and players’ activities as per the antifraud indicators for the effective identification of suspicious transactions and actions.</li><li>Efficiently managing and prioritizing tickets and requests through internal systems and platforms (e.g. PAM, Salesforce, BI tools, etc.), ensuring timely and accurate handling of cases.</li><li>Processing and verifying, based on internally approved thresholds/limits, the financial transactions of Online Players, in order to ensure that the Antifraud and certain AML standards are met.</li><li>Handling requests of competent Authorities for provision of information (e.g. requests from Police, Tax Authorities, Hellenic F.I.U., HGC, Judicial Authorities) linked to investigated fraudulent activities (fixed matches, financial crimes etc).</li><li>Collaborating closely with AML, Online Abuse &amp; Prevention, Risk Management and other internal teams to ensure a holistic and coordinated approach to fraud or AML prevention and response.</li><li>Supporting internal and cross-company projects or ad hoc requests related to antifraud operations.</li><li>Documenting findings, preparing reports and dashboards, and contributing to quarterly KPI reporting for Senior Management on antifraud activity.</li><li>Processing, antifraud wise, all requests of the network Partners for establishing or expanding their business relationship with the organization.</li><li>Proposing improvements and modifications to enhance effectiveness in relation to fraud mitigation.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Finance, Business, Economics, Mathematical Sciences, Computer Science, Forensic or relevant field</li><li>Experience in antifraud / audit operations in large, complex organizations</li><li>Strong ability to analyze large volumes of data and extract risk insights</li><li>Good knowledge on relevant regulation frameworks and internal policies</li><li>Strong analytical, critical and out-of-the-box thinking skills — ability to identify potential fraud patterns and connections within complex data sets</li><li>Solid problem-solving and prioritization skills</li><li>Attention to detail, integrity &amp; discretion</li><li>Familiarity with internal systems and tools (e.g. Salesforce, BI tools)</li><li>Familiarity with Relational Database Systems, data modelling and data analytics</li><li>Knowledge of Risk Management tools (e.g. Antifraud, AML or other relevant tools)</li><li>Advanced MS Excel user</li><li>Excellent communication and presentation skills both in English and Greek languages (written and oral)</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;

Antifraud Specialist (3771)

The objective of&nbsp;Level-2 Industrial Applications Developer&nbsp;is the design, development, testing, implementation, and maintenance of Level-2 industrial applications used to support our manufacturing/operations processes. Aim is to work closely with engineers and other stakeholders to understand their needs and develop solutions that improve efficiency, productivity, and data analysis capabilities. Important aspect is also to provide technical support to troubleshoot complex issues, identify root causes, and ensure optimal system performance.&nbsp;Responsibilities<ul><li>Ensures proper operation of Level-2 industrial applications under his responsibility</li><li>Schedules and performs preventive maintenance, monitors system health, takes frequent backups, installs updates, fixes, or patches to Level-2 systems</li><li>Collaborates with internal users and external vendors in case of an incident to achieve proper incident resolution with minimum downtime&nbsp;</li><li>Collaborates with external partners to ensures the provision of the agreed quality of maintenance and support services</li><li>Safeguards authentication, authorization, and proper access of shop floor users to Level-2 industrial applications</li><li>Troubleshoot and resolve technical problems related to shop floor servers and workstations, hosting Level-2 industrial applications</li><li>Provides training to Level-2 users and communicates with them to diagnose the nature of any issues they are experiencing, aiming to provide solutions that ensure business continuity</li><li>Acts as liaison between&nbsp;shop floor plant production teams and IT on topics related to Level-2 industrial applications under his responsibility</li><li>Analyzes, designs, develops, delivers, and supports Level-2 industrial applications based on plant production business requirements</li><li>Provides oversight to OT cybersecurity implementation activities for Level-2 industrial applications in accordance with group security guidelines</li></ul>Knowledge, Qualifications and Experience<ul><li>BSc/MSc degree in Engineering, Computer Science, or any other relevant field</li><li>2+ years of professional experience in&nbsp;programming, information systems management&nbsp;and application development</li><li>Professional experience in Microsoft.NET, C#, SQL Server and similar technologies. Knowledge of JAVA/javascript will be considered a plus</li><li>Experience with Level-2 industrial applications workstream. Knowledge of HMI technology will be highly appreciated. Knowledge of Siemens Wincc system will be considered a plus</li><li>Previous experience with vendor management as well as applications maintenance and support services provisioning&nbsp;</li><li>Experience with Microsoft SQL Server&nbsp; databases will be appreciated</li></ul>

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