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We’re looking for an experienced, execution-driven Operations Excellence Director to own the end-to-end excellence agenda for Service Operations. You will set the multi-year roadmap and lead cross-functional execution across cost &amp; policy governance (refunds/compensation), fraud strategy, process and automation, experience analytics, data infrastructure &amp; insights, and workforce/BPO partnership strategy—improving customer/vendor/rider experience while protecting unit economics and reducing operational risk.What you’ll be doing Business Processes &amp; Automations<ul><li>Own Service Ops process excellence: end-to-end SOPs, escalation frameworks, quality loops, and process documentation standards.</li><li>Manage the tools, systems, and integrations used by Service Ops, ensuring they are effective, scalable, and reliable.</li><li>Own Help Center flows and self-serve process optimization in partnership with Product/UX/Content.</li><li>Lead automation initiatives (workflow, routing, templates/macros, AI/assist tooling where relevant) with clear ROI.</li></ul>Experience Analytics<ul><li>Lead analysis of user, vendor, and rider experience, identifying pain points and translating insights into prioritized initiatives.</li><li>Drive cross-functional programs (Ops, Product, Commercial, CX, Logistics) to improve experience and reduce contacts.</li><li>Build a clear voice-of-customer / voice-of-operations mechanism (themes, root causes, decision logs).</li></ul>Fraud Management<ul><li>Own and continuously optimize compensation and refund policies, including governance, thresholds, approvals, and auditability.</li><li>Manage the Service Ops P&amp;L levers linked to refunds/compensation (e.g., incidence reduction, partner chargebacks/recoveries, adherence gaps).</li><li>Define and execute the fraud strategy: detect, prevent, investigate, and close policy/tool gaps that enable abuse.</li><li>Partner closely with Legal, Risk, Finance, Product, and Ops to ensure policies are fair, compliant, and economically sound.</li></ul>Service Operations Data &amp; Analytics<ul><li>Own the Service Ops data infrastructure and reporting layer: dashboards, pipelines, metric definitions, and business logic governance.</li><li>Ensure data is trusted and usable (single source of truth, consistent KPIs, strong QA and documentation).</li><li>Provide insights and decision support for Service Ops leadership, including forecasting inputs, efficiency deep-dives, and performance narratives.</li></ul>Workforce &amp; BPO Partnerships Strategy<ul><li>Own the in-house vs BPO split strategy and the operating model behind it.</li><li>Lead BPO vendor performance management, contract renewals, pricing negotiations, onboarding of new vendors (incl. procurement process), and regular BPO business reviews.</li><li>Ensure BPOs operate as a seamless extension of in-house teams (SOPs, quality standards, coaching, governance, escalation, knowledge management).</li></ul>Leadership &amp; people management<ul><li>Lead multiple teams through managers, building a high-performing culture with strong accountability.</li><li>Set clear priorities, operating rhythms (QBRs/MBRs), and performance standards across all sub-pillars.</li><li>Develop talent: succession planning, capability building (analytics, process excellence, vendor management, fraud/risk), and strong stakeholder presence.</li></ul> What you need to be successful <ul><li>10+ years in Operations Excellence / Service Operations / Process Excellence / Strategy &amp; Ops (high-volume environments preferred).</li><li>Proven ownership of cost levers: refunds/compensation governance, leakage reduction, productivity, savings delivery.</li><li>Strong process excellence toolkit: SOP governance, process redesign, continuous improvement methods.</li><li>Tooling &amp; automation: systems ownership, integrations, Help Center/self-serve optimization.</li><li>Data &amp; analytics fluency: KPI design, dashboard requirements, metric governance, data quality.</li><li>BPO/vendor management: pricing/commercials, SLAs, QBRs, onboarding, negotiations.</li><li>Strong Microsoft Office skills (Excel, PowerPoint, Outlook).</li><li>Exceptional communication (written, verbal, presentations).</li><li>Strategic prioritization and structured problem-solving; strong judgment and ownership.</li><li>Senior stakeholder influence and cross-functional leadership.</li><li>People leadership: coaching, accountability, talent development.</li><li>Comfort with ambiguity and fast-paced, scaling environments; collaborative and hands-on.</li></ul>Nice to have<ul><li>Project Management certification, such as Prince PMI 2.</li><li>Fraud/risk program exposure in a digital marketplace environment.</li><li>Experience with Help Center / self-serve strategy and contact-deflection programs.</li><li>Familiarity with modern CX tooling ecosystems (CRM/ticketing, QA, knowledge base, workforce tools, BI stack).</li></ul>

Operations Excellence Director

&nbsp;Our People, Our Energy!&nbsp;<h2>The Company</h2>MORE (Motor Oil Renewable Energy)&nbsp;is a subsidiary company of the&nbsp;Motor Oil Group&nbsp;and is dynamically active in the field of clean energy production &amp; management. MORE’s vision is, through the innovative development of its units and services, to produce more clean energy, and create more alternatives for a sustainable future for all. Having as guarantee the credibility and confidence inspired by the Motor Oil Group’s name, as well as the stability and financial health, MORE dares and invests, looking to the future. We strive to develop our people to their highest potential, through continuous learning and assignment of challenging projects.At&nbsp;Motor Oil Group, our people are our energy!We support the Greek economy with exports to over 75 countries, thousands of employees, and continuous new investments. We work together to shape the future of energy and we focus on developing and empowering our people, cultivating their talents that will shape our future journey towards the energy transition.<h2>Starting with the role:</h2>Currently we are searching to hire a&nbsp;SCADA &amp; IT Specialist who will be responsible for ensuring the optimal performance and compliance of SCADA systems across various renewable energy installations while collaborating with different departments to gather requirements. This position also involves cybersecurity compliance monitoring, ensuring system connectivity, troubleshooting issues, and managing documentation related to network installations.<h2>During your day you will:</h2><ul><li>Collect and analyze the needs of various departments to accurately specify the SCADA system's capabilities.</li><li>Continuously monitor the connectivity and operational performance of SCADA systems across different renewable energy installations</li><li>Specify and manage Internet Service Provider (ISP) services to ensure stable and reliable data transmission for SCADA systems.</li><li>Provide guidance and support to site technicians and operational teams for the troubleshooting and resolution of SCADA-related issues.</li><li>Develop and maintain comprehensive documentation for all SCADA system installations, network architectures, and configuration settings.</li><li>Ensure seamless integration of SCADA systems with industrial equipment, such as PLCs (Programmable Logic Controllers), and industrial communication protocols, including Modbus, IEC-104, DNP3, and OPC UA.</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in information technology, Electrical Engineering, or a related field.</li><li>Master Degree in related fields will be considered an asset</li><li>Minimum of 5 years of experience in SCADA system management and IT infrastructure within the renewable energy sector.</li><li>In-depth knowledge of SCADA systems</li><li>Strong understanding of cybersecurity principles, especially in relation to industrial control systems (ICS).</li><li>Experience with ISP service specifications, network connectivity, and troubleshooting in a renewable energy context.</li><li>Fluency in English (verbal and written)</li><li>Proficient in all MS Office software especially Word, Excel, Power Point</li><li>Strong problem-solving skills and the ability to manage multiple tasks simultaneously.</li></ul>&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

SCADA & IT Specialist

We are seeking motivated and talented professionals to join our highly skilled teams. As a Software Developer at Q&amp;R S.A., you will be involved in the design, development, deployment, and support of complex Information Systems for our clients. This role offers a unique opportunity to work with a diverse range of technologies, enhancing your expertise in application development.Key Responsibilities:<ul><li>Develop and maintain Spring Boot applications</li><li>Write well-designed, efficient and secure code</li><li>Document development phases</li><li>Analyze and resolve technical and application issues</li><li>Collaborate with internal teams to schedule product releases</li><li>Identify and analyze user requirements</li><li>Prioritize, assign, and execute tasks throughout the software development lifecycle</li></ul>Required Qualifications:<ul><li>Bachelors degree in Computer Science or a related field</li><li>1-2 years of experience in Java coding, Build tools (Maven, Gradle),Version control tools (Git),&nbsp;Object-Oriented Design (OOD) and design patterns</li></ul>Desired Qualifications:<ul><li>Masters degree in Computer Science or a related field</li><li>SQL (preferably Oracle or Postgres)</li><li>Experience with Jasper Reports</li><li>Experience with the Spring Boot&nbsp;Framework.</li><li>Experience with ORM frameworks (JPA/Hibernate)</li><li>Experience in designing, building, and testing Spring Boot applications</li><li>Previous experience in Public Sector projects is a strong asset</li></ul>Personal Attributes:<ul><li>Strong teamwork, communication, analytical thinking, and problem-solving skills</li><li>Ability to work independently and collaboratively</li><li>Organized and methodical approach</li><li>Effective delegation and time management skills</li></ul>What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package</li><li>Health is the most important asset, so we have you secured with a health insurance and compilation plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them voucher for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on a smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that help us have fun and enjoy working to our team</li></ul>

Junior Backend Developer [BET_04]

The FPGA team&nbsp;operates within a multi-disciplined group of Optical, Mechanical, Software, and Electrical Engineers. The candidate will closely collaborate with experts from all fields to develop advanced FPGA designs and be responsible for the automatic verification of the FPGA-SoC operation. This position is an excellent opportunity to participate in the development of advanced FPGA-SoC based embedded products and have an impact on the group and company growth.Responsibilities<ul><li>Participate in the definition of the FPGA SoC architecture.</li><li>Develop code and verify core IP blocks for embedded vision algorithms.</li><li>Design the verification strategies for IP blocks and complete FPGA-SoC systems.</li><li>Develop testbenches, simulation blocks, and hardware in the loop designs for the automatic verification, and regression test of FPGA-SoCs.</li><li>Perform synthesis, place-route, and timing closure on FPGAs.</li></ul>Qualifications<ul><li>Degree qualified in Computer Engineering, Electrical Engineering or equivalent.</li><li>Experience developing at least one of Xilinx/Altera/Microsemi programmable devices along with timing closure skills.</li><li>Experience with RTL coding (VHDL preferred) and simulation tools (Mentor graphics preferred)</li><li>Hands-on experience with designing FPGA SoC with microcontrollers and embedded processors.</li><li>Experience with verification methodologies and verification environments.</li><li>Experience with lab tools like oscilloscopes for HW debugging and testing.</li></ul>Preferred Skills<ul><li>Experience with version control systems like Git or SVN.</li><li>Experience with DevOps like processes for FPGA-SoC verification.</li></ul>

FPGA-SoC Engineer

As a Senior Cloud Architecture Engineer you’ll be at the forefront of high-impact projects, designing cloud-native and hybrid architectures that power mission-critical systems across the globe. You'll collaborate across teams, define scalable solutions, and bring innovation to life using Azure and AWS.&nbsp;What You’ll Be Doing<ul><li>Architect and deliver secure, scalable, and cost-optimized cloud &amp; hybrid infrastructures</li><li>Translate business needs into technical solutions using Azure and AWS services</li><li>Document your solutions and contribute to RFPs and technical proposals</li><li>Collaborate with cross-functional teams — DevOps, Networking, Cybersecurity, Systems, Databases</li><li>Modernize and upgrade customer ICT environments with cloud-first strategies</li><li>Present architecture designs, roadmaps, and best practices to technical &amp; business stakeholders</li><li>Stay ahead of emerging technologies and drive innovation in cloud adoption</li></ul>Job requirementsWhat You Bring<ul><li>Bachelors Degree (or higher) in Computer Science, Engineering, or a related field</li><li>At least 4 years of experience in IT architecture or a related infrastructure/cloud role</li><li>• Proven experience with Microsoft Azure and AWS</li><li>• Certified in cloud architecture (e.g. Azure Solutions Architect Expert, AWS Solutions Architect – Professional)</li><li>Deep understanding of:<ul><li>Complex multitenant architectures on Public Cloud with a strong grasp of High Availability and Disaster Recovery of Cloud Infrastructure.</li><li>Practical and effective use of Cloud Native IaaS or SaaS for Systems, including but not limited to e.g. LDAP, CA, AD, DC, DNS, Compute and Storage services (VM families and types, with either Windows or Linux OS), Storage Accounts, and/or S3, etc..</li><li>Practical and effective use of Cloud Native Orchestrator technologies (Kubernetes) for containerized applications (AKS and EKS)</li><li>Practical and effective use of Cloud Native Networking services, including but not limited to: e.g. NGFW, NSG, Private Link, TGW, ALB, NLB, ELB, etc.</li><li>Practical and effective use of Cloud Native Database services vs. self-hosted deployments.</li><li>Seamless Integration with CyberSecurity tools (Cloud native or other).</li><li>Seamless Integration with Monitoring tools (Cloud Native or other).</li></ul></li><li>Excellent communication skills in Greek &amp; English</li></ul>&nbsp;🌟 Bonus Points If You Have:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Familiarity with Infrastructure as Code (Terraform, Bicep, or CloudFormation)<ul><li>CI/CD &amp; DevOps tooling (Azure DevOps, Jenkins, GitHub Actions)</li><li>Experience with ITSM tools and methodologies.</li><li>Experience with change management tools and methodologies.</li></ul>&nbsp;

Senior Cloud Architecture Engineer (ICT )

NTT Data Greece&nbsp;is looking for a Virtualization Specialist - to join our International Organisations team.Your role:<ul><li>Design, configure, and deploy on-premises virtualized environments based on VMware vSphere and Horizon.</li><li>Implement, monitor, and optimize DRS, HA, and vMotion configurations.</li><li>Design, configure, and deploy Windows Server virtual machines, ensuring their availability, performance, and security.</li><li>Collaborate with international technical teams on the planning and execution of infrastructure initiatives.</li><li>Document procedures, best practices, and technical configurations.</li><li>Contribute to continuous improvement and infrastructure automation initiatives.</li></ul>We value a&nbsp;collaborative&nbsp;and&nbsp;supportive&nbsp;environment, celebrating&nbsp;curiosity&nbsp;and&nbsp;engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development.&nbsp;Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in&nbsp;work-life balance&nbsp;and&nbsp;flexibility.&nbsp;Wear casual clothing, decide your working hours and enjoy our&nbsp;hybrid&nbsp;working modelWear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends.&nbsp;Refer a friend and receive a&nbsp;bonus&nbsp;when they joinWe care about youHealth &amp; well-being.&nbsp;Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion.&nbsp;We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics.&nbsp;#WeAreAllUnique&nbsp;#YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Experience 3-5 years in Systems Administration, deploying and managing enterprise-level high availability virtualized environments.</li><li>Advanced knowledge of VMware vSphere, Horizon, Windows Server, as well as DRS, HA, and vMotion.</li><li>Strong expertise in Windows Server administration.</li><li>Previous experience working with on-site infrastructure.</li><li>Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.</li><li>You must be eligible for EU Security Clearance (at least 5 years of EU nationality in required).</li><li>Availability to travel occasionally to Strasbourg (on client premises)</li></ul>Nice to have:<ul><li>Technical certifications in VMware (VCP, VCAP) or Microsoft.</li><li>Experience in large-scale infrastructure transformation or modernization projects.</li><li>Additional knowledge in networking, storage, or automation (PowerShell, Ansible, etc.).</li></ul>

Virtualization Specialist

Your TasksAs a Technical Training Specialist (m/f/d) you are a key part in shaping and building the foundation of DTS's future vision. You will be responsible of our Trainee Programs, supporting new hires and developing raw talent into IT professionals. The following activities are within your area of responsibility.<ul><li>Planning, preparing and delivering courses in the field of IT with a focus on OS, Networking, Productivity Systems, Basic Security, Virtualization, Backup, Identity and Authentication.</li><li>Assessing and reporting the progress of trainees.</li><li>Offering guidance and support to new employees, trainees and interns.</li><li>Conducting workshops to familiarize new hires with the company's tools, systems, and workflow.</li><li>Designing and implementing workshops and bootcamps to identify talents.</li><li>Working closely with other teams on projects that require your expertise.</li></ul>Your Profile<ul><li>Completed studies in IT or professional experience in IT-related positions.</li><li>Experience in teaching, training or coaching individuals in IT-related subjects.</li><li>Excellent communication and interpersonal skills, with the ability to convey complex technical concepts in a clear and understandable manner.</li><li>Ability to think in a conceptual, holistic and strategic way to design and implement engaging and effective training programs.</li><li>Passionate for teaching with excellent mentoring and coaching abilities to help others grow.</li><li>Strong teamwork skills and proficient in collaborative planning.</li></ul>We Offer<ul><li>30 days of vacation (regardless of the length of service)</li><li>Private health insurance for our employees and their dependents (spouse/children)</li><li>In-depth, comprehensive training (approx. 1-3 months) in Germany at our expenses included one monthly flight back to Greece during the whole training period</li><li>Go for EAT - Ticket restaurant card</li><li>Modern hybrid way of working, characterized by flexible working arrangements</li><li>Team-oriented working environment and a broad variety of tasks in an international and diverse team, based on trust and transparency</li><li>Continuous opportunity for personal and professional development and learning</li><li>Personal company hardware</li><li>Free snacks and beverages</li></ul>&nbsp;

Technical Training Specialist (m/f/d) - Athens

The&nbsp;Software&nbsp;Engineering&nbsp;team&nbsp;operates&nbsp;within&nbsp;a&nbsp;multi-disciplined&nbsp;group&nbsp;of&nbsp;Optical,&nbsp;Mechanical,&nbsp;FPGA,&nbsp;and&nbsp;Electrical&nbsp;Engineers.&nbsp;The&nbsp;candidate&nbsp;will&nbsp;closely&nbsp;collaborate&nbsp;with&nbsp;experts&nbsp;from&nbsp;all&nbsp;fields&nbsp;to&nbsp;define&nbsp;and&nbsp;produce&nbsp;software&nbsp;applications&nbsp;which&nbsp;enhance&nbsp;and&nbsp;complement&nbsp;the&nbsp;company's&nbsp;line&nbsp;of&nbsp;products.&nbsp;This&nbsp;position&nbsp;is&nbsp;an&nbsp;excellent&nbsp;opportunity&nbsp;to&nbsp;participate&nbsp;in&nbsp;the&nbsp;definition&nbsp;of&nbsp;new&nbsp;software&nbsp;applications&nbsp;and&nbsp;has&nbsp;an&nbsp;impact&nbsp;on&nbsp;the&nbsp;group&nbsp;and&nbsp;company&nbsp;growth.Responsibilities<ul><li>Collaborate&nbsp;with&nbsp;hardware,&nbsp;FPGA&nbsp;engineers&nbsp;and&nbsp;other&nbsp;software&nbsp;developers&nbsp;to&nbsp;define&nbsp;application&nbsp;requirements,&nbsp;new&nbsp;features,&nbsp;and&nbsp;enhancements.</li><li>Design,&nbsp;develop,&nbsp;test,&nbsp;and&nbsp;deploy&nbsp;high-quality&nbsp;software&nbsp;applications.</li><li>Write&nbsp;clean,&nbsp;well-documented,&nbsp;and&nbsp;maintainable&nbsp;code.</li><li>Identify&nbsp;and&nbsp;troubleshoot&nbsp;software&nbsp;defects&nbsp;and&nbsp;issues&nbsp;promptly.</li><li>Conduct&nbsp;thorough&nbsp;testing&nbsp;to&nbsp;ensure&nbsp;the&nbsp;reliability&nbsp;and&nbsp;functionality&nbsp;of&nbsp;developed&nbsp;features.</li><li>Design&nbsp;and&nbsp;implement&nbsp;visually&nbsp;appealing&nbsp;and&nbsp;intuitive&nbsp;user&nbsp;interfaces.</li><li>Create&nbsp;and&nbsp;maintain&nbsp;comprehensive&nbsp;documentation&nbsp;for&nbsp;applications,&nbsp;including&nbsp;technical&nbsp;specifications,&nbsp;architecture,&nbsp;and&nbsp;user&nbsp;guides.</li></ul>Qualifications<ul><li>University&nbsp;degree&nbsp;in&nbsp;Computer&nbsp;Science,&nbsp;Software&nbsp;Engineering,&nbsp;or&nbsp;a&nbsp;related&nbsp;field.</li><li>Proven&nbsp;experience&nbsp;in&nbsp;software&nbsp;application&nbsp;development,&nbsp;including&nbsp;designing,&nbsp;coding,&nbsp;testing,&nbsp;and&nbsp;deployment.</li><li>Proficient&nbsp;in&nbsp;programming&nbsp;languages&nbsp;such&nbsp;as&nbsp;Java,&nbsp;Python,&nbsp;C/C++,&nbsp;C#,&nbsp;or&nbsp;similar.</li><li>Strong&nbsp;understanding&nbsp;of&nbsp;software&nbsp;architecture,&nbsp;design&nbsp;patterns,&nbsp;and&nbsp;best&nbsp;practice</li><li>Experience&nbsp;with&nbsp;at&nbsp;least&nbsp;one&nbsp;graphical&nbsp;user&nbsp;interface&nbsp;platform&nbsp;like&nbsp;Qt.</li><li>Experience&nbsp;with&nbsp;drivers’&nbsp;development&nbsp;for&nbsp;custom&nbsp;HW&nbsp;for&nbsp;both&nbsp;Linux&nbsp;and&nbsp;Windows&nbsp;operating&nbsp;systems.</li><li>Experience&nbsp;developing&nbsp;applications&nbsp;targeting&nbsp;embedded&nbsp;application&nbsp;processors&nbsp;and&nbsp;OS.</li><li>Familiarity&nbsp;with&nbsp;version&nbsp;control&nbsp;systems,&nbsp;such&nbsp;as&nbsp;Git.</li></ul>Preferred&nbsp;Skills<ul><li>Knowledge&nbsp;of&nbsp;containerization&nbsp;and&nbsp;orchestration&nbsp;tools&nbsp;(e.g.,&nbsp;Docker,&nbsp;Kubernetes).</li><li>Knowledge&nbsp;of&nbsp;mobile&nbsp;app&nbsp;development.</li><li>Familiar&nbsp;with&nbsp;computer&nbsp;vision&nbsp;libraries&nbsp;(like&nbsp;OpenCV).</li></ul>

Senior Software Application Developer

The Junior Technical Operations Center (TOC) Engineer acts as a single point of contact for the assessment, prioritization, escalation and resolution of incidents related to corporate and gaming/betting infrastructure. &nbsp;Your day to day will include:<ul><li>BSc in Computer Science, Information Technology, or a related field</li><li>Monitoring the daily performance and functionality of Corporate and Gaming/Betting infrastructure and responding to service failures by implementing the prescribed resolution steps</li><li>Addressing tickets submitted by Opap's corporate operations related to technical issues with hardware devices and platforms, and managing prioritization, evaluation and resolution in accordance with stablished processes and procedures</li><li>Handling technical issues reported via the OPAP Services Portal, collaborating with OPAP Technology vendors to resolve problems concerning gaming and betting application as well as communication circuits</li><li>Escalating incidents and problems as necessary, supporting investigations to minimize incident duration, tracking resolution progress, and providing updates and clarifications &nbsp; to end users regarding the procedure followed&nbsp;</li><li>Maintaining comprehensive documentation and incident reports, detailing the nature of problems and steps taken to resolve them in order to inform improved strategies for preventing future incidents</li><li>Executing User Access Management processes, including overseeing access provisioning and deprovisioning, and gathering relevant data as evidence to support responses to audit inquiries</li><li>Becoming proficient with basic Linux commands and assisting in the review and enhancement of automation scripts to improve operational efficiency.&nbsp;&nbsp;</li></ul> &nbsp; What you need to succeed:&nbsp;<ul><li>2+ years of experience in customer support, preferably in a technical or Network/Technology Operations Center environment &nbsp;</li><li>Help desk exposure in the provision within a corporate environment</li><li>Knowledge of the practices, processes and general standards of the end-user technical support</li><li>Familiarity with ticketing systems and/or monitoring tools</li><li>Ability to comprehend and retain technical information and to clearly translate technical issues in simple non-technical terms&nbsp;</li><li>Strong customer service culture&nbsp;</li><li>Effective communication and team player&nbsp;</li><li>Excellent organizational and prioritization skills&nbsp;</li><li>Achievement orientation</li><li>Availability to work on shifts 24/7/52&nbsp;</li></ul>&nbsp;&nbsp;What’s in it for you?<ul><li>An award-winning working environment 🚀</li><li>State of the art facilities including gym &amp; restaurant 🏢</li><li>Hybrid working model 💻</li><li>Competitive salary package and bonus scheme 💸</li><li>Health insurance coverage &amp; Pension Plan 🙏</li><li>Monthly food allowance 🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy 🎓</li><li>Internal Career Opportunities 💼</li><li>Well-Being Activities 💪</li></ul> OPAP Group is an equal opportunity employer

Junior Technical Operations Engineer (3761)

TEKA Systems is excited to announce our SAP Graduate Program, an opportunity for talented graduates to join our team and embark on a journey to become SAP experts. If you're ready to learn, grow, and make a significant impact, we want to hear from you.&nbsp;With more than 40 years, TEKA Systems Business Solutions has been a leading technology company in Greece and the Balkans, in the field of Business Applications.&nbsp;Join TEKA Systems and unlock the opportunity to craft an extraordinary experience like no other. We empower our people to unleash their full potential by equipping them with top-performing teams, in a global, inclusive culture.&nbsp;At TEKA Systems, we believe in our people's growth. We provide a supportive network of colleagues, mentors, and leaders who will accompany them on their professional journey, both within our organization and beyond.&nbsp;Take the leap and embark on a rewarding career at TEKA Systems, where limitless possibilities await.&nbsp;We leverage SAP to drive operational efficiency and enhance our services, and we are excited to offer recent graduates the opportunity to become SAP consultants through our SAP Graduate Program.&nbsp;&nbsp;Key Program Components:&nbsp;<ul><li>Comprehensive Training: You will receive in-depth training in SAP systems and modules, including SAP S/4HANA, ECC, and SAP Analytics. Our dedicated trainers will equip you with the knowledge and skills you need to excel in SAP</li><li>Mentorship: You will be paired with experienced SAP professionals who will guide and mentor you throughout the program. They will provide valuable insights and assist in your professional development</li><li>Real-World Projects: You will have the opportunity to work on actual SAP implementation projects, giving you hands-on experience in analyzing, configuring, and customizing SAP solutions</li><li>Certification: We will support you in obtaining relevant SAP certifications, a valuable addition to your skillset</li><li>Career Progression: Successful completion of the program can lead to a full-time position within our SAP team, based on your performance and the availability of positions</li></ul>&nbsp;&nbsp;Qualifications:&nbsp;<ul><li>A recent bachelor's or master's degree in Computer Science, Information Technology, Business, or a related field</li><li>A strong interest in SAP and enterprise resource planning (ERP) systems</li><li>Excellent problem-solving and analytical skills</li><li>Effective communication and teamwork abilities</li><li>An eagerness to learn and adapt to new challenges</li></ul>

SAP Graduate Program (2238)

We are looking for a&nbsp;Head of ΙΤ Retail who will be responsible for all aspects of information systems and digital initiatives for all the retail companies and ensures seamless operation of Retail stores in Greece and abroad, enhancing productivity, improving customer experience, and driving innovation through digital trends and technologies.The Head of IT Retail leads a team of professionals to ensure the seamless delivery of IT services and technical solutions, manages vendor relationships and leads IT innovation within the Retail companies. &nbsp;Furthermore, the Head of IT Retail oversees the smooth operations of Retail site systems, their integration with SAP &amp; other ERP systems, payment and other line of business (LoB) applications. The role manages the collaboration with other departments and external partners to deliver innovative and impactful solutions in alignment with the Retail business vision, strategy, goals and values.<h2>During your day you will:</h2><ul><li>Be responsible for the seamless IT service delivery for all Retail stores (indicatively fuels sites, convenience stores, pharmacies, car wash sites, energy (utilities) stores) over a number of countries.</li><li>Be responsible for the design, requirements analysis, planning, implementation and monitoring of new projects/ solutions for all Retail stores, ensuring the integrity/quality of the overall solutions.</li><li>Be responsible for planning and executing/monitoring of the corresponding budget in Retail.</li><li>Be responsible for the fiscal and legal compliance of all Retail stores cooperating closely with the tax and legal departments and tax authorities to monitor deadlines and timetables and schedule IT resources accordingly.</li><li>Evaluate current business processes to identify opportunities for digital enhancement and advises stakeholders on optimal digital investments to boost productivity and improve customer experience.</li><li>Analyze, evaluate and propose procurement of hardware, software &amp; IT services, considering current and future needs of the Retail stores.</li><li>Monitor vendors SLAs according to their contractual obligations and manages vendor relationships and escalations.</li><li>Stay abreast of emerging digital trends and technologies to maintain a competitive edge.</li><li>Supervise section staff, sets goals and evaluates performance</li></ul><h2>What you need to stand out:</h2><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field</li><li>Master of Science degree with relevant specialization would be considered a plus</li><li>At least 6 years of proven experience in similar role and fast paced environment&nbsp;</li><li>High level knowledge of Information systems and technology management. &nbsp;Knowledge of SAP business processes will be considered a plus.</li><li>Knowledge of Retail industry standards and practices. Experience in the Fuels Retail sector will be considered a plus.</li><li>Excellent communications skills both verbal and written, in Greek and English languages</li><li>Demonstrates clear leadership and supervisory skills.</li><li>Strategic vision and planning.</li><li>Ability to communicate effectively at all levels to both technical and non-technical audiences.</li></ul>&nbsp;&nbsp;&nbsp;Our Compass is the #ACTION#A_uthenticity#C_ompassion#T_eamwork#I_ntegrity#O_wnership#N_ever giving up&nbsp;&nbsp;What gives us energy:<ul><li>Friendly and fast paced environment, being always at the heart of the #action</li><li>Continuous learning to empower our teams</li><li>Career Development opportunities across the Motor Oil Group</li><li>Competitive compensation package</li></ul>&nbsp;&nbsp;*We @Motor Oil Group are an equal opportunity employer.Our hiring decisions are based solely on qualifications, merit, and business needs. We recruit, employ, train, and promote individuals without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, genetic characteristics, or any other protected status. Our commitment is to maintain an inclusive and diverse workforce where everyone has the opportunity to succeed.

Head of IT Retail

NTT Data&nbsp;Greece is looking for a&nbsp;Business Analyst&nbsp;in Athens to work with our clients in the&nbsp;European public sector.You will be supporting a high-impact project with the European Commission, to advise and assist both the Commission and EU Member States in ensuring the effective operation, deployment, and continuous improvement. The position places a strong focus on service monitoring, performance reporting, and data-driven business analysis. As the designated subject matter expert for specific applications, you will offer strategic and operational guidance across both business and technical areas, becoming a trusted advisor to stakeholders and playing a critical role in daily operations.Your role:<ul><li>Support the monitoring of IT services for availability, performance, and anomalies.</li><li>Assist with incident detection, classification, and follow-up using ITIL-aligned processes.</li><li>Participate in the preparation of service performance and availability reports.</li><li>Contribute to on-demand data analysis and quality checks of service operations.</li><li>Help monitor KPIs and service levels, identifying trends and improvement opportunities.</li><li>Assist in coordinating testing activities for national and EU-wide customs applications.</li><li>Collaborate with stakeholders from EU Member States and internal teams.</li><li>Document support procedures, incident logs, and test results.</li><li>Participate in meetings and workshops as a supporting consultant.</li><li>Continuously learn and build knowledge in the domain of the client's IT systems.</li></ul>Why NTT DATA?We value a collaborative and supportive environment, celebrating curiosity and engagementWe are committed to supporting the physical, financial and emotional well-being our of employeesCareer development. Training path and access to learning opportunities, yearly performance reviews and a mentorship programWe believe in work-life balance and flexibility. Wear casual clothing, decide your working hours and enjoy our hybrid working modelTalent Friends. Refer a friend and receive a bonus when they joinWe care about youHealth &amp; well-being. Focus on your mental health with access to a platform with certified psychologists &amp; mental health workshops. Take a break with one of our online fitness and well-being sessionsDiversity &amp; inclusion. We are committed to equal employment opportunities regardless of gender, gender expression and identity, sexual orientation, religion, culture, origin, disability, age, or other personal and social characteristics. #WeAreAllUnique #YouMakeUsUniquePlease let us know if you require us to accommodate any accessibility needs during the recruitment process.Benefits at NTT DATA GreeceHealth insurance for the employee and one dependent family member (100% paid by NTT DATA)Meal vouchers of 120€ per month (x12)Corporate mobile phone: subscription &amp; deviceTeleworking equipment allowanceUdemy AccountAccess to Open Up mental health service&nbsp;28 days of paid annual leave consisting of your legal holidays and compensation daysYour profile:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.</li><li>2–5 years of experience in business analysis or IT service operations, preferably within EU Customs and/or Taxation or related business processes.</li><li>Basic understanding of incident and problem management processes (ITIL familiarity is a plus).</li><li>Exposure to service reporting, performance metrics or dashboards.</li><li>Comfortable with tools like Excel, Word, PowerPoint, Outlook.</li><li>Some knowledge of web technologies such as XML, JSON, or APIs is a plus.</li><li>Strong interest in working in an EU policy or public administration environment.</li><li>Excellent written and spoken English.</li></ul>Nice to have:<ul><li>Familiarity with public sector IT systems.</li><li>Awareness of ITIL concepts or certification (Foundation level is a plus).</li><li>Knowledge of any additional EU language.</li><li>Exposure to automated testing or monitoring tools.</li><li>Experience working in a multicultural or international setting.</li></ul>

Business Analyst

The Senior Business Analyst / IT serves as the liaison between business stakeholders and technical teams, ensuring that IT solutions meet business objectives within the Telco environment. This role focuses on Order Management and Integration systems, driving compliance with architecture standards and delivering high-quality solutions.&nbsp;Main responsibilities<ul><li>Review and analyze the Business specifications delivered by the business</li><li>Translate business needs into functional and technical specifications.</li><li>Identify gaps, ambiguities, or risks in the deliverables that require clarification before implementation.</li><li>Monitor project execution, participate in project meetings, and regularly report to the Technical Project Manager on project status and any potential timeline deviations.</li><li>Facilitate collaboration between IT, commercial teams and external partners.</li><li>Manage risks and ensure timely delivery within budget.</li><li>Validate solutions against architectural guidelines and security standards.</li><li>Participate and/or lead the Integration Tests &nbsp;&amp; User Acceptance Test (UAT), support activities and act as a point of contact for the Business Users</li><li>Prepare technical specifications for vendor engagement especially in cases of technical / transformation projects.</li><li>Evaluate technical and financial proposals; support vendor selection.</li></ul>&nbsp;&nbsp;Required skills<ul><li>Bachelor’s degree in Computer Science, Telecommunications, or related field.</li><li>5+ years of experience as a Technical Business Analyst</li><li>Strong understanding of technical concepts (software, architecture, APIs, databases, etc.) to be able to discuss and break down technical tasks.</li><li>Strong analytical and problem-solving skills.</li></ul><ul><li>Collaborative and adaptable in fast-paced environments and cross-functional environment (with Project Managers, Team Leaders, Developers).</li></ul><ul><li>Excellent &nbsp;organizational and time-management skills.</li><li>Outstanding communication skills</li></ul>&nbsp;Preferred skills<ul><li>Experience in Telco IT projects and system integration.</li><li>Familiarity with the concept of microservices, RESTful web-services and asynchronous systems communication approaches (Apache Kafka, JMS Queues) will be considered as an asset.</li><li>Experience with Agile methodologies, Business Process Model and Notation (BPMN) and Business Rules Management is an asset.</li><li>Knowledge of RDBMS concepts (data modelling, Entity Relationship Diagrams) and experience in SQL for creating queries.</li></ul>&nbsp;&nbsp;What we offerAt OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:&nbsp;Your benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Competitive remuneration package·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cafeteria benefits·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company Mobile &amp; Device Subsidies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Fixed telephony, Internet &amp; COSMOTE TV Packages·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Modern working environment, working laptop only&nbsp;Your balance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Flexible working arrangements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Private insurance for employees and their family members·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers &amp; fathers&nbsp;Your wellness·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health, safety &amp; wellness programs: Exercise &amp; Wellness Platform “The Coach”·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Wellness and sports activities, dietician appointments, medical check-ups, etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OTE Group psychological service&nbsp;Your developmentWe foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Unlimited access to digital learning platforms Percipio &amp; Coursera·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Various f2f custom made learning academies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Talent &amp; rotation programs&nbsp;Your On-boarding·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Virtual new hire pre-boarding &amp; onboarding program·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A buddy to support you in the first months working with us

Senior Business Analyst / ΙΤ

We are seeking talented and experienced banking Solution Consultants to join our team in Athens, Greece. Job DescriptionThe Banking Solution Consultants should have experience in Retail and Corporate banking, spanning areas such as Wealth-Investment Management and Core Banking.They will interact effectively with Client executives, be a part of high performing, multidisciplinary delivery teams as well as large transformation programs. This role will serve as a trusted advisor focusing on the Agile transformation of the Banking Industry in Greece and EMEA regions. Responsibilities:<ul><li>Participate as a member of the Solutions implementation team in discovery sessions to understand client's business objectives and system needs</li><li>Collaboration with Solutions Architects to design solutions that best meet the client's requirements</li><li>Support clients through the implementation and go-live process and play key role in promoting solution adoption</li><li>Work closely with the Project Leader to manage assigned project responsibilities and keep the projects on schedule</li><li>Communicate progress and expectations, escalating issues to Project Leader for awareness and/or resolution</li><li>Participate in weekly Status Meetings with the Project Leader and Consulting Directors</li></ul> Requirements<ul><li>5+ years of experience in consulting and/or business analysis or systems integration programs</li><li>Excellent written and verbal communication skills in Greek and English</li><li>Experience in the European Banking industry, including knowledge of regulatory and localization requirements</li><li>Strong general consulting skills including team facilitation and business case development</li><li>Analysis skills, process mapping, and business process redesigning</li><li>Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support</li></ul>PersonalBesides the professional qualifications of the candidates, we place great importance on personality profile. These include:<ul><li>Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary</li><li>Analytical Abilities, a goal-oriented work approach, high quality awareness, good team player</li><li>A high degree of initiative and flexibility</li><li>Willingness to travel across Europe for project engagements (6-8 weeks)</li></ul> What is there for you<ul><li>We want our people to be well compensated, so we offer an attractive salary package.</li><li>Health is the most important asset, so we have you secured with a health insurance plan from day one</li><li>We are excited about challenges, so you are invited to take part in exciting, innovative projects that make a difference</li><li>We never stop learning and evolving! We encourage our people to follow the pace by providing them with vouchers for Training Courses, so that they adapt new tech skills and develop their soft skills</li><li>Most important, we work as a team, so we gather on smaller and bigger occasions to celebrate good times together! Happy Fridays, bowling sessions, running events and everything that helps us have fun and enjoy working to our team</li></ul>This is an excellent opportunity for a motivated professional to join a growing organization and make a positive impact on our business. If you are interested in this position, please apply now!

Banking Solution Consultant [BAT_01]

At OPAP, we have been recognized as a Top Employer in Greece for 3 consecutive years, in 2023, 2024 &amp; 2025! A certification that underlines our commitment to providing a workplace that stands out.&nbsp;TORA is a subsidiary of OPAP Group, certified from the Bank of Greece, as an electronic money institution. &nbsp;So what’s the challenge...Join TORA’s Software Development team as a Senior Java Developer and play a key role in delivering cutting-edge software solutions!&nbsp;&nbsp;Your day to day will include:•&nbsp;&nbsp; &nbsp;Reviewing business and technical requirements to propose scalable software solutions •&nbsp;&nbsp; &nbsp;Developing and refactoring applications, following coding guidelines, platform roadmap, and security standards •&nbsp;&nbsp; &nbsp;Following best practices and patterns, delivering clean, testable code and practice Test-Driven Development (TDD) •&nbsp;&nbsp; &nbsp;Actively participating in code reviews and reviewing QA testing results to enhance functionality and technical accuracy, debugging and troubleshooting •&nbsp;&nbsp; &nbsp;Contributing to internal coding guidelines and documentation to support the software development lifecycle&nbsp; •&nbsp;&nbsp; &nbsp;Effectively collaborating and mentoring junior colleagues, fostering a positive team environment •&nbsp;&nbsp; &nbsp;Our tech stack includes (but is not limited to!) Java (17+), Maven, Spring (Boot), Docker, Kubernetes, Redis, MySQL, PostgreSQL&nbsp;&nbsp;What you need to succeed:&nbsp; •&nbsp;&nbsp; &nbsp;BSc degree in Computer Science, Information Technology or other relevant field. &nbsp;MSc degree is desirable •&nbsp;&nbsp; &nbsp;6+ years of professional experience in application development using Java in an enterprise environment •&nbsp;&nbsp; &nbsp;Strong experience in industry-standard development frameworks and tools such as Spring, Spring Boot, JPA, JUnit&nbsp; •&nbsp;&nbsp; &nbsp;Experience in industry-standard relational and non-relational database systems such as MySQL, Postgres, MongoDb •&nbsp;&nbsp; &nbsp;Experience with cloud environments such as Azure, AWS •&nbsp;&nbsp; &nbsp;Detail-oriented, focusing on writing maintainable code of high quality (Clean Code, Clean Architecture) •&nbsp;&nbsp; &nbsp;Experienced in Agile methodologies (SCRUM/Kanban) and CI/CD practices •&nbsp;&nbsp; &nbsp;Good understanding of RESTful API design principles •&nbsp;&nbsp; &nbsp;Experience with version control tools like Git, Subversion •&nbsp;&nbsp; &nbsp;Solid understanding of fundamental design principles behind a scalable application •&nbsp;&nbsp; &nbsp;Familiarity with Linux systems •&nbsp;&nbsp; &nbsp;Familiarity with electronic/digital payment solutions will be considered a plus •&nbsp;&nbsp; &nbsp;Strong analytical, problem solving and organizational skills&nbsp;What’s in it for you?<ul><li>An award-winning working environment&nbsp;🚀</li><li>State of the art facilities including gym &amp; restaurant&nbsp;🏢</li><li>Hybrid working model&nbsp;💻</li><li>Competitive salary package and bonus scheme&nbsp;💸</li><li>Health insurance coverage &amp; Pension Plan&nbsp;🙏</li><li>Monthly food allowance&nbsp;🍴</li><li>Continuous learning with classroom/digital trainings by OpapAcademy&nbsp;🎓</li><li>Internal Career Opportunities&nbsp;💼</li><li>Well-Being Activities&nbsp;💪</li></ul>&nbsp;OPAP Group is an equal opportunity employer

Senior Java Developer (Tora Wallet) (3386)

We are seeking a technically skilled and business-oriented Solution Architect to join our Corporate IT team. In this hands-on role, you will design and implement end-to-end IT solutions that support business growth, operational efficiency, and innovation. You will work closely with business stakeholders, developers, and the enterprise architecture team to deliver scalable, integrated, and future-ready solutions—especially in the areas of business applications, process automation, and AI.&nbsp;OPPORTUNITIES<ul><li>Solution Design &amp; Implementation: Architect and implement IT solutions that meet business needs while aligning with enterprise architecture standards. </li><li>Hands-On Development: Actively contribute to the technical implementation of solutions, including prototyping, configuration, and integration. </li><li>Business Application Enablement: Design and support solutions across key business domains, including sales, marketing, customer engagement, and service platforms. </li><li>Process Automation: Identify and implement opportunities for automating business processes using modern tools and platforms. </li><li>AI Integration: Collaborate on the design and deployment of AI-driven solutions that enhance decision-making, personalization, and operational efficiency. </li><li>Architecture Alignment: Ensure all solutions are consistent with the enterprise architecture roadmap and IT strategy. </li><li>Collaboration: Work closely with business analysts, developers, and infrastructure teams to ensure seamless delivery and integration. </li><li>Documentation: Maintain clear and comprehensive technical documentation for solutions and integrations.</li><li>Support &amp; Optimization: Provide technical support during and after implementation, and continuously improve system performance and maintainability. </li></ul>&nbsp;SKILLS<ul><li>You should have</li><li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field. </li><li>5+ years of experience in IT solution architecture, software development, or systems integration. </li><li>Proven experience with business applications in areas such as CRM, marketing automation, and customer service platforms. </li><li>Strong understanding of business process modeling and automation tools (e.g., BPM, RPA platforms). </li><li>Familiarity with AI/ML concepts and their practical application in business contexts. </li><li>Proficiency in scripting or programming languages (e.g., Python, JavaScript, C#) is a plus. </li><li>Strong problem-solving skills and the ability to work independently and collaboratively. </li><li>Excellent communication skills and the ability to translate technical concepts into business value.</li></ul>&nbsp;&nbsp;VALUES<ul><li>Care&nbsp;about&nbsp;transforming the Banking landscape. </li><li>Commit&nbsp;to&nbsp;being part of an exciting culture and product evolving within the financial industry. </li><li>Collaborate&nbsp;effectively and proactively with teams within or outside Temenos. </li><li>Challenge&nbsp;yourself to be ambitious and achieve your individual as well as the company targets.</li></ul> &nbsp;SOME OF OUR BENEFITS include:<ul><li>Maternity leave:&nbsp;Transition back with 3 days per week in the first month and 4 days per week in the second month </li><li>Civil Partnership:&nbsp;1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership </li><li>Family care:&nbsp;4 weeks of paid family care leave </li><li>Recharge days:&nbsp;4 days per year to use when you need to physically or mentally needed to recharge </li><li>Study leave:&nbsp;2 weeks of paid leave each year for study or personal development&nbsp;</li></ul>

IT (Business) Solutions Architect

We seek a highly motivated and skilled Workload Automation Engineer to join our dynamic team.&nbsp;The ideal candidate will play a crucial role in optimizing and automating our operational processes, driving efficiency, and ensuring seamless workflow management. As a Workload Automation Engineer, you will be responsible for designing, implementing, maintaining, and optimizing workload automation processes using industry-leading tools like Control-M and Automic, that streamline workloads and enhance overall productivity.&nbsp;Your expertise will be essential in identifying bottlenecks and providing innovative solutions to improve application performance and job scheduling. You will collaborate closely with cross-functional teams to gather business requirements, assess workload demands, and develop tailored automation strategies that align with organizational goals.&nbsp;If you thrive in a fast-paced environment and are eager to contribute to a forward-thinking organization, we invite you to apply and join us in our mission to elevate operational excellence through automation. Responsibilities:<ul><li>Design, develop, and implement complex workload automation solutions using Control-M and/or Automic WLA.</li><li>Create and maintain job scheduling definitions, dependencies, and calendars.</li><li>Monitor and manage automated workflows to ensure reliability and performance.</li><li>Develop and maintain scripts (e.g., shell, Python, PowerShell) for automating tasks and processes.</li><li>Integrate workload automation tools with various applications and databases.</li><li>Collaborate with application teams to gather requirements for automation needs.</li><li>Troubleshoot and resolve issues related to job executions and scheduling.</li><li>Develop and maintain documentation for workflows and automation processes.</li><li>Evaluate and recommend new workload automation tools and technologies.</li><li>Perform regular maintenance and updates to existing automation frameworks.</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience in workload automation and job scheduling tools such as Control-M, AutoSys, Automic, or similar.</li><li>Strong scripting skills (shell, Python, PowerShell, etc.).</li><li>Experience with database systems (e.g., Oracle, SQL Server, Postgre).</li><li>Experience with operating systems (e.g., Linux, Windows)</li><li>Experience with cloud platforms (Azure, AWS, GCP) is a plus.</li><li>Experience with monitoring tools and performance tuning.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong communication skills and the ability to work collaboratively in a team environment.</li><li> </li></ul>Benefits:As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Our company is people - centric and offers personalized benefits to each employee:<ul><li>We want you to be well compensated for what you bring in, so we offer an attractive salary package</li><li>Your health matters to us, so all colleagues have a private health insurance plan from day one</li><li>We are excited for challenges, so you are invited to take part in exciting projects</li><li>We never stop learning and evolving! You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide</li><li>We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together!</li></ul>&nbsp;

Workload Automation Engineer

As a Global Service Desk Agent at MSC, your mission is to deliver outstanding IT support to our agencies around the globe. We operate non-stop, ensuring that every IT issue is resolved promptly and efficiently. Your role is crucial in managing incidents to minimize business disruptions. Embrace the challenge of supporting diverse IT tasks and become a key player in our fast-paced, dynamic environment. Key Responsibilities:Incident Resolution: Take ownership of IT incidents assigned to the support team, driving them to a successful resolution.User Support: Offer exceptional assistance to both local and external users encountering IT issues, ensuring their needs are met with professionalism.Collaboration: Liaise with relevant teams to guarantee that support cases receive the highest level of attention and expertise.System Monitoring: Oversee the functionality and performance of various systems, ensuring their optimal operation under the team's vigilant watch.Why Join Us?At MSC, you'll be part of a global team that values innovation, collaboration, and a commitment to excellence. We offer a dynamic work environment where your skills and career can flourish. If you're passionate about IT support and thrive in a diverse and stimulating setting, we want to hear from you! Apply Now to Become a Key Player in Our Global IT Support Team!Required Qualifications: Skills &amp; Requirements: Relevant Education: A diploma or higher in Information Technology or a related field is a plus.Exceptional Communication: Your ability to communicate clearly and effectively is paramount, both in writing and verbally.Customer-Centric Approach: A natural inclination towards understanding and prioritizing user needs is essential.English Proficiency: Fluency in both oral and written English is a must to effectively support our global user base.Tech Savvy: Solid knowledge of Microsoft Office 365 and a general proficiency in IT are crucial.Team Player: An enthusiasm for collaborative work, with a strong sense of community and shared success.Adaptability: Flexibility to work in shifts, covering various global time zones, is vital for this role.&nbsp;Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Global Service Desk Agent

Intellectica is recruiting a highly skilled&nbsp;Front-end Engineer&nbsp;on behalf of a leading defense software development and systems integration company headquartered in Athens, with a global presence. Based in Athens, Greece, and operating under a hybrid work model (three days on-site, two days remote), the successful candidate will bring expertise in Java Swing to contribute to the development and maintenance of high-quality native applications, reporting directly to the Head of Products.Key activities and responsibilities of this role include:<ul><li>Participating in the design and implementation of new features in collaboration with cross-functional teams</li><li>Developing and maintaining front-end applications using Java Swing</li><li>Collaborating with the UX/UI design team to ensure alignment with user experience and interface specifications</li><li>Ensuring application performance, responsiveness, and overall quality</li><li>Identifying and resolving bottlenecks, bugs, and performance issues</li><li>Writing clear, maintainable, and well-documented code in accordance with company standards</li><li>Creating and maintaining technical documentation following the company’s Engineering Documentation Standards</li><li>Adhering to the company’s Software Development and Coding Standards</li><li>Supporting code reviews, debugging, profiling, and performance optimization tasks</li><li>Coordinating with system engineers to ensure software aligns with overall system architecture and deployment requirements</li></ul>&nbsp;Professional experience &amp; qualifications of a successful candidate:<ul><li>Bachelor’s degree in Computer Science, Electrical/Electronics Engineering, or a related field</li><li>Minimum of&nbsp;3 years&nbsp;of professional experience in systems programming and native application development using Java, with a focus on Java Swing GUI development</li><li>Proficiency in&nbsp;Java 8 and Java 11</li><li>Ability to interpret technical specifications, identify requirements, and design software solutions accordingly</li><li>Experience working on both Windows and Linux systems, including basic administration and automation tasks (e.g., shell scripting)</li><li>Solid knowledge of XML and JSON data formats</li><li>Proficiency in SQL and experience with RDBMSs (e.g., SQLite, PostgreSQL) and NoSQL databases (e.g., Redis)</li><li>Strong understanding of computer networking concepts and devices</li><li>Experience in application compilation, debugging, profiling, and optimization</li><li>Proficient in Greek and English</li></ul>Core competencies of a successful candidate:<ul><li>Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders across all levels</li><li>Analytical mindset with a focus on data-driven decision-making and continuous improvement</li><li>Adaptability to thrive in a fast-paced, dynamic environment and effectively lead change initiatives</li></ul>Benefits offered for the role include:<ul><li>Gas expenses coverage</li><li>Meal vouchers (ticket restaurant)</li><li>Private health insurance from day one</li><li>Company-provided equipment (laptop and headphones)</li><li>Annual performance-based bonus</li></ul>

Frontend Engineer int-0333

WINGS ICT Solutions is looking for a Senior Java Developer to join our team. In this role, you will be responsible for developing demanding tasks for the projects. You will also be expected to be familiar with Waterfall implementation methodologies.The main responsibilities will involve:<ul><li>Design, develop, and maintain Java-based applications in Spring Boot framework</li><li>Collaborate with cross-functional teams to analyze requirements and implement robust solutions</li><li>Participate in code reviews, unit testing, and troubleshooting of software issues</li><li>Write clear and well-documented code following industry best practices</li><li>Support software configuration management, deployment processes, and version control</li><li>Ensure the performance, quality, and responsiveness of applications</li></ul>Requirements: Educational requirements:<ul><li>Bachelor’s degree in computer science/information technology or related field, or the equivalent combination of education and experience</li></ul>Desired experience and skills:<ul><li>Minimum 5 years of Java development experience</li><li>Advanced knowledge in Java Technologies (J2EE, Spring, XML Parsing, JDBC, Web Services)</li><li>Experience with Relational database (SQL Server) and ORM layers (Hibernate)</li><li>Advanced knowledge in writing and consuming SOAP and Rest Web Services</li><li>Knowledge of system frameworks like Git and Azure DevOps (ADO)</li></ul>Desired but not mandatory:<ul><li>Knowledge of DevOps tools (e.g., Jenkins, Docker)</li><li>Understanding of secure coding practices</li></ul>Other Qualifications:<ul><li>Strong oral and written communication skills</li><li>Fluent in Greek and English Language</li><li>Communicational skills and team working attitude</li><li>Analytics capabilities and attitude to problem solving</li><li>Flexibility, enthusiasm, positive attitude</li><li>Highly detail oriented, self-motivated, self-managed and organized</li><li>Ability to work in a fast-paced environment and adapt to changing priorities</li><li>Team motivation</li></ul>Benefits:<ul><li>Highly competitive salary, reviewed upwards on a regular basis, based on performance</li><li>Remuneration based on your experience and skills</li><li>Participation in state-of-the-art and large-scale projects</li><li>Personal and professional development, amongst industry experts</li><li>Continuous learning</li><li>Modern workspace, at a very good location</li><li>Dynamic team with fresh ideas</li></ul>

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