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Aoristou

Seasonal

FullTime

OnSite

Key Responsibilities:<ul><li>Assist the Front Office Manager in daily operations of the front desk.</li><li>Manage the check-in/check-out process efficiently, ensuring accuracy and guest satisfaction.</li><li>Handle guest complaints and feedback promptly.</li><li>Collaborate closely with housekeeping, maintenance, and food &amp; beverage teams to coordinate guest requests and room readiness.</li><li>Conduct regular staff training sessions to improve performance and update on hotel policies and procedures.</li><li>Prepare daily, weekly, and monthly reports on front office activities and performance metrics.</li><li>Assist in budgeting, forecasting, and controlling front office expenses.</li><li>Ensure compliance with health, safety, and security standards at the front desk.</li><li>Implement and monitor hotel policies, standards, and quality control procedures.</li><li>Participate in recruitment, interviewing, and onboarding of front office staff.</li><li>Perform any other related front desk duties as requested by the hotel.</li></ul>Requirements:<ul><li>Bachelor’s degree in Hospitality Management or related field.</li><li>Minimum 3 years of experience in front office operations, with at least 1 year in a supervisory (ideally in a luxury or 4/5-star hotel).</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Familiarity with hotel management software (Opera or similar systems preferred).</li><li>Professional appearance and demeanor</li><li>Fluency in Greek and English; additional languages are a plus.</li><li>Ability to work flexible shifts including weekends and holidays.</li></ul>

Assistant Front Office Manager - New Hotel

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated Amenities Supervisor to join our team for the Season 2026 (minimum 6 or 7 months contract). You will manage daily Amenity operations, supervise staff, and ensure that every guest receives prompt, friendly, and exceptional service.What You Will Do<ul><li>Supervise day-to-day operations of the Amenity program and In-Room Dining areas.</li><li>Ensure smooth and timely delivery of amenities and food &amp; beverage to guest rooms.</li><li>Monitor staff performance, maintain discipline, and provide coaching where necessary.</li><li>Manage daily requisitions for amenities, food, beverage, and operational equipment.</li><li>Maintain cleanliness, organization, and security of service areas.</li><li>Inspect guest rooms highlighted by management to ensure standards are met.</li><li>Make personal contact with VIP, suite, and long-stay guests to ensure satisfaction.</li><li>Collaborate with culinary and F&amp;B teams regarding service, special requests, and guest feedback.</li><li>Assist with training, scheduling, and personnel documentation for Amenity and In-Room Dining staff.</li><li>Ensure compliance with health, hygiene, and safety standards.</li><li>Support preparation and execution of departmental amenity programs.</li><li>Attend Food &amp; Beverage meetings and perform other duties as assigned by the In-Room Dining Manager or Director of Food &amp; Beverage.</li></ul>What You Bring<ul><li>High School Diploma or equivalent experience; hospitality management experience preferred.</li><li>Applicants must have European Passport or the legal right to work in Greece.</li><li>Proven experience in hotel amenities, In-Room Dining, or food &amp; beverage supervision.</li><li>Strong leadership, organizational, and interpersonal skills.</li><li>Fluency in English is essential; proficiency in Greek is an advantage.</li><li>Knowledge of food handling and sanitation regulations is a plus.</li></ul>What We Offer<ul><li>Competitive Salary and comprehensive Benefits Package.</li><li>Complimentary Employee Meals, Bus Transportation, Uniform &amp; Laundry Services.</li><li>Ticket Restaurant monthly allowance of €100.</li><li>Complimentary Nights at Four Seasons Hotels &amp; Resorts globally.</li><li>Employee Recognition Program.</li><li>Opportunities for Global Travel through Task Forces and Transfers.</li><li>Access to Four Seasons global Training &amp; Development programs.</li></ul>Schedule &amp; Hours Summer Seasonal Job – 5 working days per week, with 2 days off. Schedule is flexible and may change weekly according to business needs.If you are passionate about leading a high-performing amenities team and delivering exceptional private service in a world-class environment, we want to hear from you!

Job Ads Security Manager Central Greece, Tourism / Hotels

assistant front office manager - new hotel

Donkey Hotels & Resorts

amenities supervisor (seasonal 2026) req10366416

Four Seasons Athens Astir Palace

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