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Αναζητούμε δυναμικούς και προσανατολισμένους στο αποτέλεσμα Store Managers για τα καταστήματά μας στην Αττική, με πάθος για την εξυπηρέτηση πελατών και την ανάπτυξη ομάδων.Η θέση αναφέρεται στον/στην Area Sales Manager με κύριες αρμόδιότητες:<ul><li>&nbsp;Διασφάλιση της εύρυθμης λειτουργίας του καταστήματος</li><li>Παρακολούθηση των καθημερινών στόχων της ομάδας</li><li>Παρακολούθηση &amp; Ανάλυση πωλήσεων και εταιρικών δεικτών απόδοσης (KPIs)</li><li>Εφαρμογή προτύπων Visual Merchandising</li><li>Διαχείριση αποθέματος και εμπορευμάτων</li><li>Εκπαίδευση, καθοδήγηση και παρακίνηση της ομάδας</li><li>Άριστη και επαγγελματική εξυπηρέτηση πελατών</li><li>Τήρηση των εσωτερικών διαδικασιών και πολιτικών της εταιρείας</li></ul>&nbsp;Απαραίτητα προσόντα:<ul><li>Τουλάχιστον 2–4 έτη εμπειρίας σε θέση ευθύνης στο χώρο της λιανικής</li><li>Ισχυρές ηγετικές ικανότητες και επιχειρηματικό προσανατολισμό</li><li>Εμπειρία στην ανάπτυξη και παρακίνηση ομάδας</li><li>Επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Καλή γνώση της Αγγλικής γλώσσας</li><li>Άνεση στη χρήση Η/Υ (Excel, POS συστήματα κ.λπ.)</li></ul>&nbsp;Η Εταιρεία προσφέρει:<ul><li>Συνεχή εκπαίδευση &amp; υποστήριξη</li><li>Ευκαιρίες προσωπικής και επαγγελματικής ανάπτυξης</li><li>Φιλικό και δυναμικό εργασιακό περιβάλλον</li><li>Ανταγωνιστικό πακέτο αποδοχών</li></ul>&nbsp;

Store Manager

To support our expanding merchant offering, we are scaling our Commerce Platform, which consists of two core products. Wolt Commerce Platform Products in a Nutshell<ul><li>Wolt Drive – A delivery-as-a-service solution (DaaS) enabling merchants to add fast, reliable last-mile delivery to their own ordering channels.</li><li>Wolt Storefront – A white-label online ordering platform that helps merchants create branded digital stores with seamless checkout and increased conversion.</li></ul>The Drive &amp; Storefront Account Specialist role focuses purely on acquiring new partners for both products - selling the value, closing the deals, and handing partners over to onboarding teams.What you’ll be doingAs Commerce Platform Sales Manager, your mission is clear: identify, pitch, and close new merchant partnerships for Wolt Drive and Wolt Storefront. You will build a strong pipeline, run a highly structured sales process, and secure high-quality, scalable partnerships.Day-to-day in this role you’ll:Own the full outbound sales cycle<ul><li>Systematically explore and prospect the market to uncover new partnership opportunities.</li><li>Initiate and lead outreach to restaurants, retailers, and e-commerce merchants across verticals.</li><li>Deliver compelling product pitches for both Drive and Storefront, tailored to merchant needs.</li><li>Negotiate commercial terms and close deals that drive sustainable growth.</li></ul>Manage a strong, disciplined pipeline<ul><li>Keep a structured pipeline with clear stages, next steps, and revenue potential.</li><li>Prioritize accounts based on strategic value, scalability, and readiness to adopt Commerce solutions.</li><li>Work toward monthly targets with precision and consistency.</li></ul>Craft winning sales materials<ul><li>Build and refine pitch decks, case studies, and proposals to support high-impact conversations.</li><li>Translate product capabilities into clear merchant value propositions.</li></ul>&nbsp;Collaborate with internal teams<ul><li>Coordinate with onboarding and operational teams to ensure a smooth handover after closing.</li><li>Share market insights with Product, Ops, and Support — without owning implementations or account management.</li></ul>Our humble expectationsYou’ll succeed in this role if you:<ul><li>Have 2–4 years of experience in sales, business development, field sales, retail partnerships, or similar roles.</li><li>Have a proven track record of closing deals and consistently hitting sales targets.</li><li>Are a natural hunter — proactive, persistent, and driven by pipeline momentum.</li><li>Possess excellent communication and pitching skills, with the ability to simplify complex solutions.</li><li>Use data to support negotiation and refine sales decisions.</li><li>Can adapt quickly in a fast-changing environment and maintain high ownership.</li><li>Have an interest in e-commerce, last-mile logistics, or digital retail solutions.</li><li>Are fluent in English (and local language when required).</li></ul>

Drive & Storefront Account Specialist

We are seeking a dynamic and results-driven Shopper Excellence Specialist&nbsp;to lead the development and execution of Trade Marketing plan across customers. The successful candidate will work closely with Sales, Category and Marketing teams to drive shopper engagement and enhance brand presence across retail. You will play a pivotal role in understanding shopper behavior, optimizing the path to purchase, and delivering tailored made solutions that align with both customer and business objectives.Key Accountabilities<ul><li>Develop and implement shopper marketing strategies in collaboration with key stakeholders (sales, marketing, and category teams).</li><li>Monitor and evaluate the effectiveness of shopper marketing campaigns, providing insights and recommendations for continuous improvement.</li><li>Design and execute in-store activations, POS materials, and digital touchpoints to enhance shopper experience.</li><li>Full budget ownership (CPPs / A&amp;Ps) per customer, per brand ensuring the most effective execution of plan to support brand and shopper objectives.</li><li>Analyze shopper insights and trends to create data-driven marketing campaigns that drive conversion.</li><li>Consolidate and provide accurate promo volume uplift per customer for S&amp;OP meetings.</li><li>Collaborate with retail partners to tailor and optimize marketing initiatives, ensuring alignment with customer priorities.</li><li>Track and report on the ROI of all shopper marketing initiatives, identifying key opportunities for growth.</li><li>Support categories and sales with daily &amp; ad hoc requests.</li></ul>Candidate Profile<ul><li>Bachelor’s Degree in Business Administration / Economics or any related field</li><li>Minimum 2 years of relevant experience in Trade Marketing, Sales or Marketing department preferably within FMCG sector</li><li>Strong project &amp; time management capabilities, multitasking mindset and analytical thinking approach</li><li>Structured approach to problem-solving and flexibility to change plans when necessary.</li><li>Ability to work independently and in team environment, ability to influence and inspire others</li><li>Excellent communication skills and fluency both in English and Greek.</li><li>Very good knowledge of MS-Office</li><li>Hands-on, entrepreneurial mindset</li></ul>&nbsp;

Shopper Excellence Specialist

Αν λοιπόν θέλεις να ανήκεις στην πιο ενεργή ομάδα στο χώρο των αθλητικών ειδών και: • Αγαπάς τον αθλητισμό και έχεις γνώση πάνω σε συγκεκριμένα αθλήματα • Σου αρέσει να είσαι ενεργό μέλος της ομάδας • Έχεις όρεξη και ενθουσιασμό για εργασία &nbsp;τότε θα χαρούμε να λάβουμε το βιογραφικό σου για τον ρόλο:&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Υποδιευθυντής Καταστήματος &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;(κωδ. ASM_Athens_25)&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; για κατάστημά μας στην Aθήνα Οι υποψήφιοι για&nbsp;την θέση&nbsp;θα πρέπει να διαθέτουν: &nbsp;<ul><li>Πανεπιστημιακές σπουδές&nbsp;(ΑΕΙ / ΤΕΙ / Ιδιωτικό Κολλέγιο) κατά προτίμηση στη Διοίκηση Επιχειρήσεων</li><li>Αποδεδειγμένα&nbsp;επιτυχημένο ιστορικό προϋπηρεσίας&nbsp;τουλάχιστον 2 - 4&nbsp;έτη στο χώρο των καταστημάτων λιανικής σε θέση με ευθύνη ομάδας</li><li>Ισχυρές&nbsp;ηγετικές ικανότητες&nbsp;και&nbsp;επιχειρηματικό προσανατολισμό</li><li>Δυνατότητα εκπαίδευσης και παρακίνησης των ανθρώπων τους με αντικειμενικό στόχο, τη δέσμευσή τους για άμεσα αποτελέσματα προς την εξυπηρέτηση και ικανοποίηση του πελάτη</li><li>Πολύ&nbsp;καλές&nbsp;επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Καλή&nbsp; γνώση της&nbsp;αγγλικής&nbsp;γλώσσας και χρήσης H/Y</li><li>Εκπληρωμένες στρατιωτικές υποχρεώσεις για τους άνδρες υποψήφιους</li></ul>&nbsp;Η Εταιρία προσφέρει:<ul><li>Συνεχή εκπαίδευση</li><li>Προοπτικές προσωπικής ανάπτυξης και επαγγελματικής εξέλιξης</li><li>Ζωντανό και ευχάριστο εργασιακό περιβάλλον</li><li>Ιδιωτικό ιατροφαρμακευτικό πρόγραμμα</li></ul>

Assistant Store Manager (Αthens) / Υποδιευθυντής Καταστήματος (Aθήνα) (ASM_Αthens_25)

Αν λοιπόν θέλεις να ανήκεις στην πιο ενεργή ομάδα στο χώρο των αθλητικών ειδών και: • Αγαπάς τον αθλητισμό και έχεις γνώση πάνω σε συγκεκριμένα αθλήματα • Σου αρέσει να είσαι ενεργό μέλος μιας δυναμικής ομάδας που βάζει στόχους και τους ξεπερνά! • Έχεις όρεξη και ενθουσιασμό για εργασία &nbsp;τότε θα χαρούμε να λάβουμε το βιογραφικό σου για τον ρόλο του&nbsp;Διευθυντή Καταστήματος&nbsp;για τα&nbsp;καταστήματά&nbsp;μας στην ευρύτερη περιοχή της&nbsp;Αθήνας!&nbsp;Το προφίλ σου: &nbsp;<ul><li>Οι πανεπιστημιακές σπουδές σου (ΑΕΙ / Ιδιωτικό Κολλέγιο), να είναι κατά προτίμηση στη Διοίκηση Επιχειρήσεων ή τα Οικονομικά.</li><li>Έχεις αποδεδειγμένο επιτυχημένο ιστορικό προϋπηρεσίας στο χώρο των καταστημάτων λιανικής, σε θέση με ευθύνη ομάδας;</li><li>Κατέχεις ηγετικές ικανότητες και επιχειρηματικό προσανατολισμό; Άλλωστε, είσαι ένας επιχειρηματίας!</li><li>Σου αρέσει να εκπαιδεύεις και να παρακινείς την ομάδα σου, με σκοπό την εξέλιξή της αλλά και με στόχο την αποτελεσματική εξυπηρέτηση και ικανοποίηση του πελάτη;</li><li>Είσαι επικοινωνιακός και οργανωτικός;</li><li>Έχεις καλή γνώση Η/Υ;</li></ul>&nbsp;Μια μέρα στην Intersport:Ήρθε η ώρα να μοιραστούμε μαζί σου και τις καθημερινές αρμοδιότητες που θα έχεις, για να μπορείς να οραματιστείς πώς θα είναι να είσαι το επόμενο κομμάτι της ομάδας μας:<ul><li>Θα διαχειρίζεσαι την ομάδα του καταστήματος, θα την καθοδηγείς και θα ενισχύεις την ανάπτυξή της.</li><li>Θα παρακολουθείς καθημερινά δείκτες απόδοσης και θα υλοποιείς δράσεις για τη βελτίωση της εμπορικής εικόνας και της εξυπηρέτησης.</li><li>Θα φροντίζεις ώστε το κατάστημα να είναι οργανωμένο, καθαρό και πλήρως εφοδιασμένο.</li><li>Θα είσαι υπεύθυνος για τις διαδικασίες και την οικονομική διαχείριση.</li></ul>&nbsp;Για ποιούς λόγους να προτιμήσεις την Intersport ;<ul><li>Ιδιωτικό&nbsp;ιατροφαρμακευτικό&nbsp;πρόγραμμα.</li><li>Συνταξιοδοτικό&nbsp;πρόγραμμα.</li><li>Στηρίζουμε τους εργαζομένους μας και τους παρέχουμε συνεχείς&nbsp;ευκαιρίες εκπαίδευσης!</li><li>Προοπτικές προσωπικής ανάπτυξης και επαγγελματικής&nbsp;εξέλιξης.</li><li>Περηφανευόμαστε για το&nbsp;ζωντανό&nbsp;και&nbsp;ευχάριστο εργασιακό περιβάλλον&nbsp;των καταστημάτων μας!</li><li>Εκπτώσεις&nbsp;σε όλες τις εταιρίες του Ομίλου μας!</li></ul>&nbsp;Αν διαβάζοντας όλα τα παραπάνω ένιωσες πως θέλεις να γίνεις μέλος της ομάδας μας, στείλε μας την αίτησή σου και έλα να ξεκινήσουμε μαζί το επόμενο βήμα της καριέρας σου!

Store Manager (Athens) /Υπεύθυνος Καταστήματος (Aθήνα)

As Sales Specialist, you’ll take end-to-end ownership of acquiring and growing merchant partnerships within Retail. You’ll build strong relationships with C-level stakeholders, tailor value propositions for complex business needs, and help expand Wolt’s product adoption. This role is highly strategic, blending consultative sales with long-term partnership development in a fast-paced environment.Day-to-day in this role you’ll:<ul><li>Build and manage a pipeline of top-tier partners within Retail, creating complex value propositions that resonate with multiple stakeholders</li><li>Establish and grow relationships with C-level executives and decision-makers</li><li>Coordinate with regional and international teams on multinational prospects for alignment</li><li>Identify new partnerships and growth opportunities, using data and business insights to drive partner performance and unit economics</li><li>Develop a deep understanding of the competition and verticals in the market to inform sales strategies</li><li>Lead negotiations regarding partnership terms and manage relationships until they transition to the account management team</li><li>Continuously scout for new growth opportunities in the dynamic on-demand delivery and e-commerce market</li><li>Leverage product knowledge and data to design tailored acquisition strategies that accelerate Wolt’s growth and partner success</li></ul>Our humble expectations&nbsp;You’ll do well at Wolt if you:<ul><li>5+ years of experience in sales, including enterprise or consultative sales, preferably in FMCG, SaaS, retail, or technology</li><li>Bachelor’s or Master’s degree</li><li>Proven sales experience with C-level negotiation skills a strong advantage</li><li>Understanding of enterprise decision-making processes</li><li>A natural hunter with the drive to build a portfolio from the ground up</li><li>Demonstrated consultative sales approach with the ability to tailor offerings to partner needs</li><li>Ability to manage multiple priorities and execute in a fast-paced, dynamic environment</li><li>Excellent analytical skills to support data-driven sales decisions</li><li>Fluent in Greek and English&nbsp;&nbsp;</li></ul>What we offer<ul><li>💸 Strong remuneration package– A highly competitive compensation package, including base salary and variables.</li><li>🍔 Wolt Perks – Discounts on your Wolt orders for restaurant and retail shops.</li><li>💼Health Insurance - Private health insurance is part of the compensation package.</li><li>🚘Transportation - Company car provided for this role.</li><li>💻Work equipment - We set you up to success with our cutting-edge, work equipment.</li></ul>

Sales Specialist | Retail

Ready to help create impactful marketing experiences? As a Marketing Specialist, you’ll support the design and execution of marketing plans, ensuring daily activities resonate with audiences and deliver exceptional customer experiences.&nbsp;What your day to day will include:<ul><li>Reviewing market research reports and data insights to propose marketing initiatives.</li><li>Participating in the design and implementation of the Gaming Marketing Unit strategy and plan.</li><li>Designing and supporting the execution of go-to-market plans in collaboration with other teams.</li><li>Proposing clear, insightful &amp; analytical briefs to advertising agencies or internal teams and reviewing deliverables in compliance with business and Marketing guidelines.</li><li>Aligning with other supportive Centers of Excellence (e.g. Communication, Media, Retail Engagement, etc.) securing the deliverables to be on time.</li><li>Designing and implementing in-store activations (e.g., promotions, events, etc.).</li><li>Monitoring campaign performance, budget, and marketing KPIs.</li><li>Supporting the execution of integrated omnichannel campaigns.</li><li>Performing market visits to evaluate commercial actions and proposing new retail formats.</li><li>Supporting regulatory submissions for Hellenic Gaming Commission in collaboration with the regulatory team.</li></ul>&nbsp;What you need to succeed:&nbsp;<ul><li>BSc in Communication, Marketing, Business Administration or any other relevant field; MSc in relevant topic is desirable</li><li>3+ years of hands-on experience in marketing/advertising within a consumer-oriented organization or advertising agency&nbsp;</li><li>Very good knowledge of marketing operations and standards</li><li>Experience in managing 360 marketing activities</li><li>Strong achievement and results oriented mentality</li><li>Problem solving skills with attention to detail</li><li>Excellent communication skills in English &amp; Greek</li></ul>&nbsp;What’s in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

Marketing Specialist (3920)

At Kotsovolos, we believe in your uniqueness and everything you have to offer! Here, you create your own current! &nbsp;📈 Our achievements in numbers 3,000+ People | 100+ Stores | 2 Logistics Centers – 77.000 sqm | 2 Call Centers | 2 Modern Training Centers | Kapaskill – our live, personalized learning ecosystem | 75,000+ hours of training per year | 400+ different roles &amp; 49 Business Units &nbsp;🎯 Our purpose Better Living. Everywhere. for Everyone!&nbsp;💼 Your everyday work-life&nbsp;<ul><li>Define and evolve the marketing measurement framework across all channels, leveraging attribution models (e.g. MTA, MMM) to assess performance and contribution</li><li>Establish and maintain a single source of truth for marketing performance data, ensuring accuracy, consistency, and alignment across platforms</li><li>Design and oversee incrementality testing and holdout experiments, as well as CRO testing initiatives to validate and optimize channel effectiveness</li><li>Own KPI frameworks and performance governance cadence, aligning Performance Marketing, Marketing Technology, SEO/GEO, and E-commerce stakeholders</li><li>Develop dashboards, reporting frameworks, and standardized performance reports with clear insights and actionable recommendations</li><li>Translate complex data into strategic insights, supporting decision-making and budget allocation through scenario modeling and data-driven analysis</li><li>Ensure data integrity and reconciliation processes across tools and systems, resolving discrepancies in performance metrics</li><li>Lead and develop the team, setting clear goals, priorities, and performance expectations while supporting growth and capability building</li></ul>&nbsp;🚀 As an ideal fit, you should have&nbsp;<ul><li>BA in Marketing, Business Statistics, Computer Science, or related field</li><li>5+ years in marketing analytics, performance marketing, or related role</li><li>Familiarity with BI tools (Power BI or equivalent); working knowledge of SQL</li><li>Experience with digital media platforms and MarTech stack</li><li>Demonstrated success building and leading high-performing analytical teams</li><li>Track record of improving maturity measurement and attribution modeling</li><li>Retail/e-commerce experience preferred</li></ul>&nbsp;💎 What we offer&nbsp;<ul><li>Continuous training in new technologies and tools</li><li>Career development and growth opportunities</li><li>Competitive bonus scheme, performance-based</li><li>Group health/medical insurance package</li><li>Hybrid working model</li><li>Internal wellbeing actions &nbsp;</li></ul>&nbsp;⭐ Join&nbsp;#teamKotsovolos&nbsp;and be part of a team that promotes new technologies, loves to evolve, embraces diversity and is next to society.

Performance & Measurement Manager

#eimaste_mesa in a team of leaders who work as a team with respect and trust.#eisai_mesa to be part of a team where you will constantly develop your knowledge? Do you want to work for a company where you can take initiatives, risk and act in an autonomous way?LEROY MERLIN is a member of the French Adeo Group (900 stores and 150,000 Leaders in 13 countries worldwide), which ranks 1st in Europe and 3rd worldwide in the DIY market.Our Mission is to build a better &amp; a more sustainable life at home for everyone!We are looking for a:Trade Marketing &amp; Brand Activation SpecialistThe life of a Trade Marketing &amp; Brand Activation Specialist @LEROY MERLIN:Trade Marketing &amp; Opecom Management<ul><li>Annual Planning: Develops the annual commercial activation plan (Opecom Plan) based on customer insights &amp; business needs and shares/aligns it with key company stakeholders.</li><li>Operational Leadership: Defines the details of the communication brief per operation (Opecom) according to seasonal themes and prepares product requirements for all parties involved.</li><li>Commercial Steering: Pilots the company’s national discounts (balancing promo depth vs. EDLP) and ensures that the final selection builds a strong Value for Money (V4M) price perception in the consumer's mind.</li><li>Promo Execution: Designs, coordinates, and monitors the execution of trade marketing &amp; promotional activities, ensuring 360° alignment (In-store, Radio, TV, Leaflets, Digital).</li><li>Process Optimization: Manages the opecom process retroplanning and ensures the constant improvement of internal workflows (creation, optimization, and running).</li><li>Data-Driven Insights: Analyzes consumer and market data and monitors competition to provide actionable insights and benchmarks regarding annual planning, offer types &amp; on-going optimizations.</li><li>Performance Evaluation: Tracks and evaluates promotional performance (ROI, Traffic, Turnover, Elasticity), ensuring alignment with targets and budget.</li><li>Price Accuracy &amp; Quality Control: Supports the production of monthly leaflets and catalogs, focusing on content checking, price accuracy, and final proofreading to ensure zero errors.</li><li>Reporting: Creates comprehensive reports on campaign results, promoting a culture of results-linked communication (budget vs. turnover and traffic achieved).</li></ul> We will have the perfect match if you have:<ul><li>Education: Bachelor’s degree in Marketing, Business Administration, or a related field.</li><li>Experience: Minimum 3 years in Trade Marketing, Category Management support, or Commercial roles, ideally within Retail.</li><li>Technical Skills: * Advanced MS Office and/or Google Suite (Excel for tracking/pricing, PowerPoint for presentations).</li><li>Experience with Market Data tools and Data Visualization (e.g., Power BI).</li><li>Languages: Fluent in English and Greek (written and oral). French will be an asset.</li><li>Strong Collaborative Mindset with the ability to influence cross-functional teams.</li><li>Highly Organized and Disciplined.</li><li>Results-oriented with extreme attention to detail.</li><li>Resilient under pressure and tight deadlines.</li></ul>We offer you:<ul><li>Competitive Salary</li><li>Excellent working environment</li><li>Career opportunities</li><li>Continuing education on the role</li><li>Private Medical Insurance</li><li>Company discounts</li></ul>#eisai_mesa for the LEROY MERLIN experience?#eisai_mesa for an exciting new career?Make your next step and join the LEROY MERLIN family!

Trade Marketing & Brand Activation Specialist

Αναζητούμε στέλεχος για τη στελέχωση του τμήματος Retail loans του Loan administration. Ο/Η κάτοχος της θέσης θα είναι υπεύθυνος/η για την ορθή κατάρτιση, διαχείριση και παρακολούθηση συμβάσεων δανείων, πιστώσεων (ΑΑΛ) και ενεχύρων, αποκλειστικά για πελάτες Business banking, διασφαλίζοντας την πλήρη συμμόρφωση με το ισχύον κανονιστικό και θεσμικό πλαίσιο της τράπεζας.Κύριες αρμοδιότητες<ul><li>Κατάρτιση και διαχείριση συμβάσεων δανείων, ανοιχτών αλληλόχρεων λογαρια-σμών (ΑΑΛ) και ενεχύρων για πελάτες Business banking.</li><li>Παρακολούθηση δανείων και πιστώσεων και ενημέρωση των αρμόδιων Relationship managers για τυχόν εκκρεμότητες.</li><li>Ανανέωση εγκεκριμένων ορίων βάσει των απαιτούμενων εγκρίσεων, συμβάσεων, κανονιστικού πλαισίου.</li><li>Υλοποίηση των εγκεκριμένων ορίων και εξασφαλίσεων στα τραπεζικά συστήματα σε συνεργασία με το τμήμα Disbursement.</li><li>Συνεργασία με εξωτερικούς συνεργάτες για την διαχείριση χρηματοοικονομικών καλυμμάτων και προσημειώσεων.</li></ul>Απαιτούμενη εμπειρίαΠροϋπηρεσία σε αντίστοιχη θέση στον τραπεζικό τομέα ( έως 6 έτη).Απαιτούμενες δεξιότητες<ul><li>Πτυχίο ανώτερου/ανώτατου εκπαιδευτικού ιδρύματος Οικονομικής, Χρηματοοι-κονομικής, Λογιστικής ή Διοίκησης Επιχειρήσεων.</li><li>Καλή γνώση τραπεζικών προϊόντων και διαδικασιών επιχειρηματικών δανείων</li><li>Άριστη γνώση MS Office &amp; Copilot</li><li>Ικανότητες οργάνωσης, επικοινωνίας και συνεργασίας</li><li>Κριτική σκέψη και αναλυτική ικανότητα</li><li>Ικανότητα εργασίας υπό συνθήκες πίεσης.</li></ul>

Retail loans, Loan administration

SKY express is currently seeking to hire an aircraft stores personnel to join our team. This role will provide logistics support within our CAMO and line maintenance teams for a wide range of supply chain related tasks. The successful candidate shall report to Stores Manager and will the following responsibilities and profile:Role Description:<ul><li>Goods receiving.</li><li>Goods dispatch.</li><li>Maintain and report local store stock levels.</li><li>Issuing parts to Engineers.</li><li>Keeping stores clean and tidy.</li><li>Be a positive member of the team and contribute to the companies targets and objectives.</li><li>Good physical condition.</li></ul>Skill set:<ul><li>Should possess 1-2 years’ experience in stores. (Aviation field would be an advance).</li><li>High School Degree.</li><li>Military service obligations fulfilled.</li><li>Should have strong understanding of stores and warehousing.</li><li>Should have an eye to attention.</li><li>Advanced MS Office skills.</li><li>Excellent communication skills and teamwork capability.</li><li>Assume responsibilities and be able to work independently.</li><li>Ability to act proactively and work under pressure.</li><li>Well organized.</li><li>Willing to work shifts (including nights).</li><li>Forklift license and user (optional).</li><li>Good lever in written and spoken English language.</li></ul>If you consider yourself an enthusiastic professional that wishes to become a part of the fastest – growing and greenest Greek airline, please send us your CV.Applicants are requested to attach their CVs in PDF format&nbsp;ONLY.The personal data collected will be used for recruitment purposes only. Personal data of unsuccessful applications will be deleted. Please note that only candidates who meet the requirements of a relevant job description shall be contacted. Candidates not notified within 8 weeks may consider their application unsuccessful.Candidates who will be contacted, may be asked for further information as part of our screening process.please send us your CV

AIRCRAFT STORES PERSONNEL

We are seeking a Sales Representative to support sustainable growth in an assigned field territory through effective in‑store execution and collaboration with customers. The role is based in Athens, reports to the Key Account Manager, and offers exposure to core Commercial activities with opportunities for development as the business evolves.&nbsp;Key Accountabilities • &nbsp; &nbsp;Implement in store activities ensuring compliance with Shopper Marketing guidelines and priorities • &nbsp; &nbsp;Manage and improve in store fundamentals features • &nbsp; &nbsp;Explore and seize in-store business opportunities to create value • &nbsp; &nbsp;Prepare and deliver tailored sales presentations for customers of responsibility to support category growth. • &nbsp; &nbsp;Market intelligence monitoring and reporting&nbsp;Qualifications • &nbsp; &nbsp;University Degree in Business, or relevant field.&nbsp; • &nbsp; &nbsp;1 to 2 years of related working experience will be appreciated but is not a prerequisite&nbsp; • &nbsp; &nbsp;Excellent interpersonal and communication skills, proactivity, and determination • &nbsp; &nbsp;Strong analytical skills and competency in MS Office&nbsp; • &nbsp; &nbsp;Ability to perform multiple tasks, work well on your own and as part of a team • &nbsp; &nbsp;Ability to work under pressure • &nbsp; &nbsp;Fluency in Greek and English • &nbsp; &nbsp;Driving License • &nbsp; &nbsp;Military service obligations (if applicable) should be fulfilled

Sales Representative - Athens

To Hall Of Brands και το SaintSoles έφτασαν στο Village Shopping &amp; More στην περιοχή του Αγ. Ιωάννη Ρέντη και αναζητούν άτομα για την παραπάνω θέση.Αν λοιπόν<ul><li>Αγαπάς τον αθλητισμό και έχεις γνώση πάνω σε συγκεκριμένα αθλήματα ή αγαπάς την μόδα και το lifestyle</li><li>Είσαι φιλόδοξος και σου αρέσει να είσαι ενεργό μέλος της ομάδας</li><li>Έχεις όρεξη και ενθουσιασμό για το αντικείμενο εργασίας σου τότε μπορείς να στείλεις το βιογραφικό σου για τις παραπάνω θέσεις και για τα καταστήματα μας στην Αθήνα, τη Θεσσαλονίκη και τα Ιωάννινα.</li></ul>&nbsp;Οι υποψήφιοι για την θέση θα πρέπει να διαθέτουν:<ul><li>Αποδεδειγμένα επιτυχημένο ιστορικό προϋπηρεσίας τουλάχιστον δύο (2) ετών στο χώρο του Visual Store Merchandising.</li><li>Γνώση των βασικών τεχνικών δημιουργίας ελκυστικού περιβάλλοντος για τους πελάτες των φυσικών μας καταστημάτων.</li><li>Ικανότητα εφαρμογής του retail brand strategy πάνω στο αντικείμενο εργασίας τους και πάντα σε συνεργασία με τα υπόλοιπα τμήματα της εταιρίας.</li><li>Δυνατότητα εκπαίδευσης και παρακίνησης των ανθρώπων τους με αντικειμενικό στόχο, τη δέσμευσή τους για άμεσα αποτελέσματα προς την εξυπηρέτηση και ικανοποίηση του πελάτη.</li><li>Ισχυρές ηγετικές ικανότητες.</li><li>Πολύ καλές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Καλή γνώση της αγγλικής γλώσσας και χρήσης H/Y</li><li>Πανεπιστημιακές σπουδές (ΑΕΙ / ΤΕΙ / Ιδιωτικό Κολλέγιο).</li><li>Εκπληρωμένες στρατιωτικές υποχρεώσεις για τους άνδρες υποψηφίους.</li></ul>&nbsp;Η Εταιρία προσφέρει:<ul><li>Ικανοποιητικές αρχικές οικονομικές απολαβές και άμεση εξέλιξη εφόσον ανταποκριθούν άμεσα στα βασικά τους καθήκοντα</li><li>Bonus</li><li>Ασφάλιση</li><li>Ανεξάντλητες προοπτικές προσωπικής ανάπτυξης και επαγγελματικής εξέλιξης</li><li>Υγιές και διαρκώς ενημερωμένο εργασιακό περιβάλλον.</li></ul>

Visual Merchandiser - Nikaia

To Hall Of Brands και το SaintSoles αναζητούν άτομα για την παραπάνω θέση.Αν λοιπόν<ul><li>Αγαπάς τον αθλητισμό και έχεις γνώση πάνω σε συγκεκριμένα αθλήματα ή αγαπάς την μόδα και το lifestyle</li><li>Είσαι φιλόδοξος και σου αρέσει να είσαι ενεργό μέλος της ομάδας</li><li>Έχεις όρεξη και ενθουσιασμό για το αντικείμενο εργασίας σου τότε μπορείς να στείλεις το βιογραφικό σου για τις παραπάνω θέσεις και για τα καταστήματα μας στην Αθήνα, τη Θεσσαλονίκη και τα Ιωάννινα.</li></ul>&nbsp;Οι υποψήφιοι για την θέση θα πρέπει να διαθέτουν:<ul><li>Αποδεδειγμένα επιτυχημένο ιστορικό προϋπηρεσίας τουλάχιστον δύο (2) ετών στο χώρο του Visual Store Merchandising.</li><li>Γνώση των βασικών τεχνικών δημιουργίας ελκυστικού περιβάλλοντος για τους πελάτες των φυσικών μας καταστημάτων.</li><li>Ικανότητα εφαρμογής του retail brand strategy πάνω στο αντικείμενο εργασίας τους και πάντα σε συνεργασία με τα υπόλοιπα τμήματα της εταιρίας.</li><li>Δυνατότητα εκπαίδευσης και παρακίνησης των ανθρώπων τους με αντικειμενικό στόχο, τη δέσμευσή τους για άμεσα αποτελέσματα προς την εξυπηρέτηση και ικανοποίηση του πελάτη.</li><li>Ισχυρές ηγετικές ικανότητες.</li><li>Πολύ καλές επικοινωνιακές και οργανωτικές δεξιότητες</li><li>Καλή γνώση της αγγλικής γλώσσας και χρήσης H/Y</li><li>Πανεπιστημιακές σπουδές (ΑΕΙ / ΤΕΙ / Ιδιωτικό Κολλέγιο).</li><li>Εκπληρωμένες στρατιωτικές υποχρεώσεις για τους άνδρες υποψηφίους.</li></ul>&nbsp;Η Εταιρία προσφέρει:<ul><li>Ικανοποιητικές αρχικές οικονομικές απολαβές και άμεση εξέλιξη εφόσον ανταποκριθούν άμεσα στα βασικά τους καθήκοντα</li><li>Bonus</li><li>Ασφάλιση</li><li>Ανεξάντλητες προοπτικές προσωπικής ανάπτυξης και επαγγελματικής εξέλιξης</li><li>Υγιές και διαρκώς ενημερωμένο εργασιακό περιβάλλον.</li></ul>

Visual Merchandiser - Athens

Visual Merchandiser - Glyfada

As a Commercial Business Analyst, you will work within commercial analytics, using data and insights to strengthen sales performance and support data‑driven commercial decisions. You will analyze sales,&nbsp;customer&nbsp;and web data to&nbsp;identify&nbsp;opportunities, follow up performance, and support commercial priorities in the Sales Market.&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.&nbsp;You will:&nbsp;<ul><li>Combine consumer and market research with full‑funnel web analytics, testing, and campaign evaluation to uncover behavioral patterns,&nbsp;identify&nbsp;opportunities, and support data‑driven commercial decisions across the organization</li><li>Conduct 360 analysis from customer,&nbsp;web&nbsp;and sales perspective to gather insights relevant&nbsp;for Commercial&nbsp;team</li><li>Analyze full funnel web performance across .com and app, including traffic, user behavior, product performance, and sales</li><li>Provide insights on campaign effectiveness, including conversion attribution and return on ad spend</li><li>Analyze sales, customer and web data to draw insights related to QCP, product,&nbsp;assortment&nbsp;and pricing</li><li>Analyze customer feedback across touchpoints to&nbsp;identify&nbsp;opportunities to enhance customer experience and measure the impact of commercial activities</li><li>Plan, support, and evaluate A/B and multivariate testing to&nbsp;optimize&nbsp;customer experience and conversion in online store and CRM/Email</li><li>Conduct customer segmentation, cohort analysis, and product performance reviews.&nbsp;</li><li>Implement tagging, tracking, and SEO analytics to ensure&nbsp;accurate&nbsp;data collection and improve visibility in owned channels</li><li>Act as&nbsp;expert&nbsp;user of SQL and data platforms, supporting data extraction and team upskilling</li><li>Support Experience Lead, E‑com Leads, Commercial Managers and Marketing team with analytics activities and share insights</li><li>Conduct commercial and sales performance analysis, generating actionable insights from reports and dashboards to support decision‑making</li><li>Plan, quantify and drive execution of tactical activations in the Sales Market, within the budget and frame set by Global (e.g.,&nbsp;maximum&nbsp;discount)&nbsp;</li><li>Consult and collect input from Commercial Leads on plan and execution of tactical activations&nbsp;&nbsp;</li><li>Drive business cases and follow-up of 'Big rocks', in alignment with Commercial Manager and Commercial leads&nbsp;</li><li>Conduct 360 analysis from customer,&nbsp;web&nbsp;and sales perspective to gather insights relevant for Commercial team&nbsp;</li><li>Analyze full funnel web performance across .com and app, including traffic, user behavior, product performance, and sales&nbsp;</li><li>Support providing insights on campaign effectiveness, including conversion attribution and return on ad spend&nbsp;</li><li>Analyze sales, customer and web data to draw insights related to QCP, product,&nbsp;assortment&nbsp;and pricing&nbsp;</li><li>Plan, support, and evaluate A/B and multivariate testing to&nbsp;optimize&nbsp;customer experience and conversion in online store and CRM/Email&nbsp;</li><li>Conduct customer segmentation, cohort analysis, and product performance reviews&nbsp;</li><li>Implement tagging, tracking, and SEO analytics to ensure&nbsp;accurate&nbsp;data collection and improve visibility in owned channels&nbsp;</li></ul>WHO YOU’LL WORK WITH​&nbsp;As a Commercial Business Analyst,&nbsp;you will work closely with Commercial, Digital Experience, E‑commerce&nbsp;and Marketing teams, supporting strong commercial decisions through insights, follow‑ups&nbsp;and analytics support. You&nbsp;will&nbsp;collaborate cross‑functionally, translating data into clear recommendations that support prioritization and execution.&nbsp;WHO YOU ARE​&nbsp;We are looking for people with…&nbsp;<ul><li>2+ years of experience in commercial analytics, preferably within e‑commerce,&nbsp;retail&nbsp;or a data‑driven commercial environment.&nbsp;&nbsp;</li><li>Strong&nbsp;experience in sales,&nbsp;customer and&nbsp;performance analytics.&nbsp;&nbsp;</li><li>Proficiency&nbsp;in Google Analytics, Adobe Analytics,&nbsp;Tableau&nbsp;and Power BI.&nbsp;&nbsp;</li><li>Knowledge&nbsp;of A/B testing methodologies, performance&nbsp;measurement&nbsp;and tracking implementation.&nbsp;&nbsp;</li><li>Strong&nbsp;analytical,&nbsp;reporting&nbsp;and presentation skills.&nbsp;&nbsp;</li><li>Bachelor’s&nbsp;degree in Business, Marketing, Economics, Data Science,&nbsp;Statistics&nbsp;or&nbsp;a related field.&nbsp;&nbsp;</li><li>Professional&nbsp;English skills, written and spoken.&nbsp;</li></ul>And people who are…&nbsp;<ul><li>Analytical&nbsp;and insight‑driven, with a commercial mindset.&nbsp;&nbsp;</li><li>Able&nbsp;to translate complex data into clear, relevant insights.&nbsp;&nbsp;</li><li>Structured, detail‑oriented and comfortable working with large datasets.&nbsp;&nbsp;</li><li>A&nbsp;strong collaborator who works effectively across teams.&nbsp;&nbsp;</li><li>Curious,&nbsp;proactive&nbsp;and continuously looking for improvements.&nbsp;</li></ul>WHY YOU’LL LOVE WORKING HERE ​&nbsp; At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.&nbsp;​&nbsp;More specifically, we offer:&nbsp;<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>

Commercial Business Analyst

As a Sales Advisor, you’ll be the face of Vodafone in-store – a key connection point between our brand and our customers.&nbsp;<ul><li>Deliver customer experiences tailored to individual needs</li><li>Guide customers through our latest tech, services, and offers</li><li>Collaborate with your team, sharing knowledge and best practices</li><li>Stay informed on the latest products, tools, and industry trends.</li></ul>Who you are<ul><li>Passionate about providing great customer service.</li><li>Motivated by sales targets and delivering results.</li><li>Curious and eager to learn about new technologies.</li><li>A supportive team player who lifts others.</li><li>Focused on understanding customer needs.</li><li>Organized and responsible.</li><li>Previous retail or customer-facing experience is a plus – but not required!</li></ul>Not a perfect fit?Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.What's in it for you<ul><li>Competitive salary and performance bonuse</li><li>Private health &amp; medical insurance</li><li>Unlimited access to learning &amp; development resources</li><li>16 weeks of fully paid parental leave (regardless of gender or service length)</li><li>Extra days off: Vodafone Day, Family Day, Volunteering Day</li><li>Employee discounts and special offers</li></ul>

Sales Advisor

Ο πελάτης μας, ισχυρός και καταξιωμένος Όμιλος στον κλάδο του Retail με Διεθνή δραστηριότητα, αναζητά έμπειρο/η HR Manager που θα συμβάλει ουσιαστικά στη διαμόρφωση και υλοποίηση της στρατηγικής ανθρώπινου δυναμικού. Ο ρόλος απευθύνεται σε επαγγελματίες με αποδεδειγμένη εμπειρία σε σύνθετα, πολυκαναλικά περιβάλλοντα, οι οποίοι μπορούν να λειτουργήσουν ως στρατηγικοί συνεργάτες της Διοίκησης και να υποστηρίξουν ενεργά πρωτοβουλίες οργανωσιακού μετασχηματισμού, ανάπτυξης και επιχειρησιακής αριστείας.Department:Human ResourcesProject Location(s):ΑττικήEducation:BSC / MSc Διοίκηση Ανθρώπινου Δυναμικού, Διοίκηση ΕπιχειρήσεωνΑρμοδιότητες<ul><li>Σχεδιασμός και υλοποίηση της συνολικής HR στρατηγικής, σε ευθυγράμμιση με τους επιχειρησιακούς στόχους του Ομίλου</li><li>Λειτουργία ως στρατηγικός σύμβουλος προς τη Διοίκηση σε θέματα ανθρώπινου δυναμικού και οργανωτικής ανάπτυξης</li><li>Ηγεσία και ανάπτυξη της ομάδας HR, διασφαλίζοντας υψηλό επίπεδο απόδοσης και συνεργασίας</li><li>Εποπτεία και βελτιστοποίηση όλων των HR λειτουργιών (recruitment, performance management, compensation &amp; benefits, learning &amp; development)</li><li>Σχεδιασμός και υλοποίηση πρωτοβουλιών change management και ενίσχυσης της οργανωσιακής κουλτούρας</li><li>Διαχείριση εργασιακών σχέσεων και διασφάλιση πλήρους συμμόρφωσης με το κανονιστικό και νομικό πλαίσιο</li><li>Ανάπτυξη και ενίσχυση του employer brand σε ένα ανταγωνιστικό περιβάλλον αγοράς</li></ul>Εμπειρία &amp; γνώσεις<ul><li>8+ χρόνια εμπειρίας σε θέσεις HR, εκ των οποίων σημαντικό διάστημα σε ρόλο ευθύνης</li><li>Εμπειρία σε οργανισμούς με πολυάριθμο προσωπικό και/ή δίκτυο καταστημάτων (retail ή συναφής κλάδος θα θεωρηθεί ισχυρό πλεονέκτημα)</li><li>Πολύ καλή γνώση εργατικής νομοθεσίας</li><li>Άριστη γνώση Αγγλικής γλώσσας</li></ul>Προσωπικά Χαρακτηριστικά<ul><li>Αποδεδειγμένη ικανότητα διαχείρισης αλλαγών και υποστήριξης οργανωσιακού μετασχηματισμού</li><li>Ισχυρές ηγετικές και επικοινωνιακές δεξιότητες, με ικανότητα επιρροής σε senior stakeholders</li><li>Συνδυασμός στρατηγικής σκέψης και επιχειρησιακής προσέγγισης (hands-on mindset)</li></ul>Παροχές<ul><li>Υψηλό σταθερό πακέτο αποδοχών</li><li>Extra παροχές σύμφωνα με το πρόγραμμα παροχών της εταιρίας</li><li>Δυνατότητα ουσιαστικής συμβολής στη διαμόρφωση της στρατηγικής ενός μεγάλου οργανισμού</li><li>Περιβάλλον που ενθαρρύνει την πρωτοβουλία, την καινοτομία και την ανάπτυξη</li><li>Συμμετοχή σε έργα υψηλού επιχειρησιακού αντίκτυπου</li></ul>

HR Manager

As our CRM Team Leader, you’ll turn Retail CRM strategy into action—shaping a powerful, results-driven CRM plan that boosts customer value and deepens engagement. You’ll be at the forefront of designing, executing, and continuously optimizing our Retail CRM roadmap, ensuring every initiative delivers measurable impact while creating meaningful customer experiences.&nbsp;What your day to day will include:• &nbsp; &nbsp;Owning our largest and most strategic retail segment, driving growth, engagement, and customer value • &nbsp; &nbsp;Designing and executing CRM and loyalty customer journeys that deliver results, connecting Loyalty strategy to lifecycle management • &nbsp; &nbsp;Leading and supporting a high-performing team, nurturing talent, and enabling success • &nbsp; &nbsp;Implementing the Retail CRM strategy through tactical plans that boost engagement and lifetime value while staying compliant • &nbsp; &nbsp;Driving innovation across lifecycle and base management, leveraging CRM platform capabilities, while improving efficiency and scalability through ongoing automations • &nbsp; &nbsp;Tracking performance and budgets, turning insights into action, and collaborating across Marketing, Customer, Online, and Commercial teams to align on commercial plans&nbsp;What you’ll bring:• &nbsp; &nbsp;BSc in Business Administration, Digital, &nbsp;Marketing, Statistics, Mathematics, Engineering, or a related field; Master’s degree will be considered as a plus • &nbsp; &nbsp;6+ years of experience in a similar role, ideally in a fast-paced gaming or ecommerce environment • &nbsp; &nbsp;Experience with CRM tools (e.g., Salesforce, Microsoft Dynamics, Adobe, Unica, Responsys, Optimove) is a plus • &nbsp; &nbsp;Proven experience leading teams with solid people skills • &nbsp; &nbsp;Innovation mindset, tech-savviness, and maximizing utilization of CRM platforms&nbsp; • &nbsp; &nbsp;Data-driven mindset, leveraging AI and analytics&nbsp; • &nbsp; &nbsp;Insight storytelling ability, driving actionable outcomes • &nbsp; &nbsp;Good organizational and planning skills, able to manage multiple projects • &nbsp; &nbsp;Proficient in MS Office (Word, Excel, PowerPoint, Copilot)&nbsp;What’s&nbsp;in it for you?&nbsp;🚀 An award-winning working environment &nbsp;💸 Competitive salary package and bonus scheme &nbsp;🩺&nbsp;Health insurance coverage, Pension Plan and Annual Health Checkup &nbsp;💻&nbsp;Hybrid working model &nbsp;🏢 State of the art facilities including gym&nbsp;&amp;&nbsp;restaurant&nbsp;🎓 Continuous learning powered by Allwyn Academy &nbsp;💼 Internal career opportunities &nbsp;👪&nbsp;Family Support incl. daycare&nbsp;voucher&nbsp;and assisted reproduction&nbsp;voucher&nbsp;🌱 Volunteering program, including 2 extra days off to give back&nbsp;💪 Well-Being Program incl. sports teams, nutritionist &amp; psychologist services, Employee Assistance line and more&nbsp;🗓️ Allwyn Day - one extra day off&nbsp;&nbsp;🍴 Monthly food allowance&nbsp;&nbsp;🚌&nbsp;Shuttle service for easy commute to our offices&nbsp;🛍️ Exclusive employee discounts across a range of partners ️&nbsp;

CRM Team Leader (3919)

Commercial at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the omni-channel team that’s driving our huge commercial transformation. Job description:<ul><li>Leads and manages Inbound remote service channels (Voice &amp; Chat) and the B2B remote channel (retailer support line), acting as the key coordinator between the external vendor and internal stakeholders.</li><li>Accountable for delivering best-in-class experience to consumers and retailers, while overseeing the deployment and reporting of commercial programs, projects, and business initiatives.</li><li>Working closely with internal channels and CX departments to ensure the right initiatives are deployed.</li><li>Implement strategic priorities and adapt needs based on current commercialization initiatives to maintain / improve our Consumers and Retailers experience and satisfaction while making sure decision process considers NPS/ mystery shopper/ VOC.</li><li>Ensure a high quality, engaged and skilled front line (indirectly employed) applying to all people management levers (communication, recognition, reward, training, performance management, etc.)</li><li>Monitoring performance &amp; KPI's (SLA, AHT, QA, Occupancy, Replacement etc.) providing the necessary tools to achieve them.</li><li>Accountable for CSC partner management (operations, contract management, FTE management, Training programs, QA processes etc.).</li><li>Work closely with Regional CSC Team to ensure effective localization of regionally initiated projects.</li><li>Overseeing operating systems including policies, procedures, service level, operating structure, and information flow.</li></ul>&nbsp;Who we’re looking for, Education and Work experience: <ul><li>Bachelor’s degree in Business Administration, Marketing, Economics or other related fields</li><li>Minimum 2 years of experience in Commercial Roles (B2C) with focus in Call Centers Operations, Field Sales or Trade Marketing</li><li>Experience in managing 3rd parties or external teams will be considered an asset</li><li>Knowledge of CRM systems (eg. Salesforce, DCS) and Twilio will be considered as an asset</li><li>Consumer centric approach, confidence for exposure in higher management, presentation / impactful communication and high collaboration skills</li><li>Good understanding of commercial engagement &amp; execution, as well as digital savvy</li><li>Consumer Experience Savvy</li><li>Strong data analysis capability to identify trends, extract key insights, and highlight improvement opportunities across overall performance</li><li>Fluency in Greek and English both written &amp; verbal</li><li>Military obligations completed (if applicable)</li></ul>&nbsp;What we offer:<ul><li>Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore</li><li>Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world's best people and feel like you belong</li><li>Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.</li><li>Take pride in delivering our promise to society: to deliver a smoke-free future.</li></ul>

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