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At Kinsen Hellas, we are always looking for passionate people to join our team. You’ll be part of the Customer Service team.&nbsp;#YourRole in more detail&nbsp;<ul><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li><li>Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.</li><li>Management and resolve customer complaints.</li><li>Route calls to appropriate resources.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Manage incoming clients’ requests and leads.</li><li>Make sure that all prospects/clients data are registered in our systems.</li><li>Conduct all necessary administrative tasks to complete the sales cycle process.</li><li>Handle all client’s requests and complaints.</li><li>Develop internal and external relationships with customers and clients.</li><li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li><li>Provide customers the complete vehicle information with costs, terms, and conditions.</li></ul>&nbsp;𝐖𝐡𝐚𝐭 𝐰𝐢𝐥𝐥 𝐲𝐨𝐮 𝐛𝐫𝐢𝐧𝐠&nbsp;<ul><li>1-3 years previous experience in a customer support role.</li><li>Fluency in both written and spoken English.</li><li>Fluency in foreign languages will be considered a strong asset</li><li>Familiarity with CRM systems and practices.</li><li>Bachelor’s degree will be considered an asset.</li><li>Excellent utility of MS Office.</li><li>Strong phone and verbal communication skills along with active listening.</li><li>Customer focus.</li><li>Ability to multi-task, set priorities and manage time effectively.</li><li>Take customer calls and provide accurate, satisfactory answers to their queries and concerns.</li></ul>&nbsp;𝐊𝐢𝐧𝐬𝐞𝐧 𝐇𝐞𝐥𝐥𝐚𝐬 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬On top of the challenging work environment, we are offering:💸Competitive salary package and bonus scheme.👩‍⚕️ Health and life insurance for you and your family.🏢 Modern facilities, onsite occupational doctor and indoor parking📚 We want you to grow with us! We provide you access to our online training platform where you can study topics for your personal and professional growth!⭐Clear career paths &amp; a developmental 360° feedback framework.🎉Financially supporting employees’ post-graduation studies, marriages and newborns.💰 Discounts on our company’s products🏃‍♀️ A variety of company activities and family perks.&nbsp;𝐓𝐡𝐢𝐧𝐤 𝐰𝐞 𝐦𝐚𝐭𝐜𝐡? 𝐉𝐨𝐢𝐧 𝐮𝐬!&nbsp;𝐄𝐪𝐮𝐚𝐥 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐫At Kinsen Hellas we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed. We pride ourselves on being a company represented by people of all different backgrounds and orientations, ensuring equal opportunities, treatment, and consideration to all candidates. Employment at Kinsen Hellas is based solely on a person’s merit and qualifications. We are committed to providing equal employment, treatment, and consideration to all candidates regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.&nbsp;#WeDriveYourDreams*Kindly note that due to the large volume of applications we are receiving, we will only contact candidates whose profiles solely correspond to the job requirements listed above.&nbsp;𝐀𝐥𝐥 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐫𝐞 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫𝐞𝐝 𝐬𝐭𝐫𝐢𝐜𝐭𝐥𝐲 𝐜𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥

Customer Service Agent

As an Owned Media Lead, you will plan, optimize and execute CRM communication across owned channels such as email, push, SMS and WhatsApp. Using customer data and marketing automation, you will enable personalized, relevant and timely customer journeys that support commercial goals, campaigns and membership growth. You will play a key role in aligning owned media with paid and earned activities, ensuring consistent, omni‑channel communication that strengthens customer engagement and delivers measurable impact.&nbsp;&nbsp;In this role, you will&nbsp;be responsible for&nbsp;the Sales Market Greece consisting&nbsp;of Greece, Cyprus, Bulgaria, Croatia, Serbia, Bosnia &amp; Herzegovina, Albania, Kosovo and North Macedonia.You will:<ul><li>Plan and optimize CRM communication across email, push and, where applicable, SMS and WhatsApp, in line with the local marketing calendar</li><li>Leverage the Marketing Automation Platform (MAP) to create data‑driven, automated customer journeys and campaign communication</li><li>Oversee global email and push activities to ensure strong alignment between global and local communication</li><li>Use customer data and segmentation to deliver personalized content that drives conversion and membership growth</li><li>Support the Commercial team with relevant SEO actions</li><li>Coordinate with Paid Media Leads to align owned media activities with paid and earned campaigns</li><li>Collaborate closely with production and commercial teams to brief and execute campaigns that balance brand and sales objectives and align with QCP</li><li>Plan and execute local H&amp;M Membership events, partnerships and Mission activations according to global guidelines</li></ul>WHO YOU’LL WORK WITHIn this role, you will work closely with Paid Media Leads, Commercial and Production teams, CRM and data specialists, as well as local and global marketing stakeholders. You act as the connector between customer data, content and channels, ensuring alignment across teams and initiatives.WHO YOU AREWe are looking for people with…<ul><li>5+ years of experience in CRM, owned media or digital marketing, preferably within retail or e‑commerce</li><li>Strong understanding of email, app and digital channel management</li><li>Experience working with marketing automation platforms and campaign execution</li><li>Strong analytical skills and confidence in using data to optimize performance</li><li>Experience in an international, stakeholder‑rich environment</li><li>A degree in Marketing, Communications, Business or a related field</li><li>Fluency in English, written and spoken</li></ul>And people who are…<ul><li>Confident communicators and strong stakeholder managers</li><li>Collaborative and comfortable working cross‑functionally</li><li>Proactive, curious and solution‑oriented, with a growth mindset</li></ul>WHO WE ARE​H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​WHY YOU’LL LOVE WORKING HERE&nbsp;​ At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​More specifically, we offer:<ul><li>25% Staff discount on all our H&amp;M Group brands, both in stores and online (H&amp;M, COS, Weekday, Monki, H&amp;M HOME, &amp; Other Stories and ARKET)</li><li>H&amp;M Incentive&nbsp;Program&nbsp;– HIP.&nbsp;Learn more about the program&nbsp;here</li><li>Private Health and Life Insurance</li><li>Food Vouchers</li><li>Long Service&nbsp;Reward at&nbsp;10, 15 &amp; 20 year&nbsp;anniversary</li><li>Baby Birth Gift Card</li><li>Retirement Reward</li><li>Bonus for Referring a Friend</li><li>Hybrid Work Model</li><li>Unlimited Career Opportunities (over 70% of our recruitment processes are internal)</li></ul>JOIN US​Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.This is a full-time role based on a local contract in Athens, Greece. The Owned Media Lead reports to Marketing Manager.

Owned Media Lead

To meet current corporate needs, we would like to bring to our team a&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Commercial &amp; Events Associate – Sports Park, The EllinikonWe are seeking a dynamic and highly motivated&nbsp;Commercial &amp; Events Associate&nbsp;to join our team at The Ellinikon Sports Park, one of the most exciting and innovative sports and leisure destinations in Greece. The ideal candidate will have extensive experience in event coordination, and brand strategy within the sports sector. This individual will play a key role in driving revenue, maximizing the commercial potential of the sports park, and ensuring the smooth execution of various events and activities. The role also includes significant responsibility for overseeing branding strategies and managing naming rights agreements.The Commercial &amp; Events Associate will be reporting to the Sports Park Commercial Manager.In detail, the Commercial &amp; Events Associate, will be responsible for the following aspects of the Ellinikon Project:1. Commercial Management &amp; Strategy:<ul><li>Develop and implement comprehensive commercial strategies for the Sports Park, identifying new opportunities to drive revenue through partnerships, sponsorships, and other business ventures.</li><li>Cultivate and maintain strong relationships with key commercial partners, including tenants, sponsors, advertisers, and vendors.</li><li>Ensure that all commercial and partnership agreements are aligned with the overall brand and strategic vision of The Ellinikon Sports Park.</li><li>Monitor and analyze market trends to ensure competitive positioning of the sports park and its offerings.</li></ul>2. Event Management &amp; Coordination:<ul><li>Oversee the planning, coordination, and execution of various sporting events, concerts, exhibitions, corporate events, and community activations within the sports park.</li><li>Work closely with internal teams and external event organizers to ensure all logistics, marketing, staffing, and operational requirements are met for each event.</li><li>Manage event budgets, ensuring cost-effective execution and profitability.</li><li>Coordinate with local authorities, vendors, and suppliers to ensure smooth event operations and compliance with safety regulations.&nbsp;</li></ul>3. Branding &amp; Naming Rights:<ul><li>Execute the development of the Sports Park's branding strategy, ensuring consistency and alignment with the overarching vision of The Ellinikon development.</li><li>Oversee all aspects of brand messaging, including visual identity, tone of voice, and positioning across various media platforms.</li><li>Collaborate with the marketing and operations team to execute campaigns that leverage sponsorship and branding opportunities, including digital media, signage and other promotional activities.</li><li>Monitor and report on the effectiveness of branding initiatives and naming rights deals to ensure ROI for all stakeholders.</li></ul>4. Stakeholder &amp; Relationship Management:<ul><li>Act as the primary point of contact for all event-related inquiries from partners, sponsors, and stakeholders.</li><li>Collaborate with internal teams (marketing, operations, sales) to ensure the successful integration of event strategies into daily park operations.</li><li>Build and maintain positive relationships with local and international sponsors, media, corporate clients, and other key partners.</li><li>Represent The Ellinikon Sports Park at industry events, conferences, and networking opportunities to promote the venue and attract new business.</li></ul>5. Reporting &amp; Analytics:<ul><li>Provide regular reports on the financial performance of commercial ventures, including sponsorship revenues, naming rights agreements, and event profits.</li><li>Analyze the success of events and commercial deals, recommending improvements and adjustments to strategies as necessary.</li><li>Track competitor activity and trends to ensure The Ellinikon Sports Park maintains a leadership position in the marketplace.</li></ul>You will be a successful candidate for our opening, if you can identify yourself with the following criteria:Academic Qualifications:<ul><li>Bachelor's degree in Business, Sports Management, Marketing, or a related field. A Master's degree or additional qualifications in event management, marketing, or business is a plus.</li></ul>Professional Experience:<ul><li>Minimum of 3-5 years of experience in event planning, or brand partnerships, ideally within the sports industry.</li><li>Strong understanding of branding, sponsorships, and naming rights agreements. Familiarity with the events and entertainment industries in Greece or internationally is a strong advantage.</li></ul>On the personal side, the ideal candidate for this position should have:<ul><li>A Strategic thinking with the ability to develop innovative solutions to commercial challenges.</li><li>High motivation, and be results-driven, with the ability to work autonomously.</li><li>Creativeness, with a strong eye for branding and marketing opportunities.</li><li>Ability to work effectively in a high-pressure, fast-paced environment.</li><li>Excellent problem-solving skills and attention to detail.</li><li>A passion for sports, events, and creating memorable experiences for diverse audiences.</li><li>Proven ability to negotiate and manage contracts, including sponsorship and naming rights deals.</li><li>Strong project management and organizational skills, with the ability to manage multiple tasks and priorities.</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.</li><li>Financial acumen, with the ability to manage budgets and analyze commercial performance.</li><li>Proficient knowledge in MS Office Suite and event management software.</li></ul>Our Company offers:Our vision is to bring to life the largest urban regeneration project in Europe. So, we need to attract the most talented people in our industry and offer all the necessary means and procedures to support them, not only to fill their job description but also to rise above and beyond expectations.Thus, we do provide:<ul><li>A passionate working environment</li><li>A competitive compensation package according to professional experience, combined with additional benefits</li><li>An exceptional opportunity to work in and develop one of the most challenging Companies in Greece!</li></ul>

Commercial & Events Associate - Sports Park (1744)

What impact will you make?#YourOpportunityAt Deloitte, the&nbsp;spirit of the excellence&nbsp;is part of our DNA. We strive to hire the&nbsp;brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in professional services. We are committed to&nbsp;delivering impacting results&nbsp;for diverse private and public organization clients, linking our peerless talent in audit with&nbsp;unrivalled opportunities for impact&nbsp;– committing ourselves to sustainable growth and investment in our employees’ development and inclusion along the way.Our culture is rooted in profound shared values. Our values guide us as we live our purpose to serve our clients with quality and distinction, inspire our people to work collaboratively to deliver value, actively contribute to society, and lead the profession by challenging ourselves to do what matters most.&nbsp;Deloitte’s values are what unite us&nbsp;across cultures and geographies, and ultimately help us earn the trust and respect of our people, clients, and society.We believe that our differences enable us to&nbsp;#makeanimpactthatmatters.#YourRoleWe are expanding our Value Creation Services practice and looking for a data-driven analytical professional to join our Performance Improvement and Operations team. This is a hands-on, delivery-focused role where you will work directly alongside senior advisors on engagements with PE-backed businesses and large organisations across key sectors including manufacturing, F&amp;B, agribusiness, retail, utilities, and beyond.Our VCS team supports private equity backed businesses and corporates who want to take an accelerated lens to performance improvement - delivering measurable improvements to their cash and EBITDA position. We have a pragmatic approach, helping businesses overcome operational and financial challenges by providing evidence-based insight that supports management to drive sustainable change.As a Data &amp; Analytics Consultant/Senior Consultant , you will be the analytical engine behind our diagnostic work. You will connect directly to client operational and financial systems, extract and process raw transactional data, and produce the structured outputs and dashboards that allow our senior team to identify improvement opportunities and present findings to clients and stakeholders. Your work turns complex, messy data into clear, actionable insight - and is central to the value we deliver on every engagement.In a continuously evolving business environment where organisations need to make smart, quick and well-informed decisions based on quality analysis, you will have the opportunity to work closely with our Private Equity and corporate clients - bringing precision and analytical depth to the decisions that drive real operational and financial value.Key responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Connect to client data sources: Access operational and financial systems - ERP platforms, accounting software, and related databases - and extract transactional data relevant to the engagement, including sales records, purchase invoices, inventory movements, and cost transactions.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and clean data: Transform raw, frequently messy client data into structured, analysis-ready datasets. Identify and resolve duplicate records, inconsistent coding, and missing fields. Document assumptions and data limitations clearly.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and run SQL queries: Write and troubleshoot SQL queries to extract and combine data across multiple tables and sources. Resolve discrepancies between query outputs and client-reported figures.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Automate data processing workflows: Develop and maintain Python scripts (Pandas, NumPy) to automate data cleaning, transformation, and processing workflows. Build reusable scripts that can be adapted efficiently across different client data environments.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build analytical outputs and dashboards: Design and build PowerBI dashboards and structured analytical summaries from end to end. Outputs are built from scratch for each engagement based on the specific client data and scope.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Structure findings clearly: Organise analytical outputs in a logical, presentation-ready format that allows the senior team to interpret and communicate results effectively to clients.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build analytical frameworks: Help build reusable analytical tools, processing templates, and standardised workflows that improve quality and efficiency across engagements.•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage multiple workstreams: Handle analytical tasks across concurrent client engagements, maintaining accuracy and meeting tight diagnostic timelines.#WinningRequirements<ul><li>Bachelors’ Degree in Industrial or Mechanical Engineering, Mathematics, Statistics, or Computer Science;</li><li>Master's degree in a relevant discipline is highly appreciated;</li><li>Strong hands-on experience in Python, SQL, BI tools (Power BI, Tableau, etc.) and advanced Excel, including data extraction, preparation and visualization through dashboards and reports:<ul><li>&nbsp;SQL - comfortable writing complex multi-table queries, extracting data from relational databases, and resolving discrepancies between query outputs and source system figures</li><li>Python (Pandas, NumPy) - experience using Python for real-world data cleaning, transformation, and processing workflows;</li><li>Power BI - able to build dashboards and reports from scratch including data modelling and DAX measures;</li><li>Advanced Excel &amp; Power Query</li></ul></li><li>3-5 years relevant experience in a consulting firm or an operations analytics function within a large organisation (i.e. manufacturing, F&amp;B, FMCG, retail, utilities or a related sector);</li><li>Excellent numeracy skills with keen attention to detail and the ability to absorb and analyse large amounts of data quickly;</li><li>Very strong analytical skills and problem solving mindset are essential;</li><li>Strong team player, able to take direction, ask thoughtful questions and collaborate effectively within fast-paced teams, demonstrating ownership and accountability for high-quality deliverables.</li><li>Excellent written and verbal communication skills in English &amp; Greek;</li><li>Willingness to learn and grow within a fast-paced environment;</li><li>Military obligations fulfilled where applicable.</li></ul>#AboutDeloitteOur servicesDeloitte operates in Greece since 1975, as a member of one of the world’s largest professional services networks, Deloitte Touche Tohmatsu. With offices in Athens, Thessaloniki, Heraklion, Patras and Ioannina, Deloitte Greece employs more than 2,900 professionals.After 50 years of successful and dynamic presence in the Greek market, we bring an unmatched breadth and depth of expertise across audit and assurance, technology &amp; transformation, tax &amp; legal and strategy, risk &amp; transactions advisory services. Operating in a multidisciplinary model enables us to draw from a pool of world-class talent, identifying the ideal skillset for each project, and to collaborate across businesses, to solve the toughest, most challenging issues of our clients. It is with them that we have built a trusted relationship, by delivering innovative solutions and utilizing state-of-the-art tools and technologies across all industries- Consumer Products, Energy Resources &amp; Industrials, Financial Services, Life Sciences &amp; Health Care, Government &amp; Public Services, Technology, Media &amp; Telecommunications.Our PurposeOur purpose, “To make an impact that matters for our clients, our people and society “- defines who we are and what we stand for. This is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.Our valuesAt Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service through our expertise and professionalism.We value difference, with respect at the heart of our inclusive culture.Our talent experienceFrom day one at our firm, practitioners are part of a community. Our development and career progression framework will help them develop the skills and capabilities to succeed. The wellness of our people and the ability to offer agile working arrangements is at the centre of our unique talent experience. We create a workplace that encourages collaboration, creativity, inclusiveness to ensure our staff are supported, encouraged and feel a sense of purpose and meaning in what they do each day.Sounds like the sort of role for you? Apply now.

Job Ads Retail Sales Representative Central Greece - Page 13

customer service agent

Kinsen Hellas

owned media lead

H&M

commercial & events associate - sports park (1744)

LAMDA Development S.A.

value creation services - performance improvement & operations | data & analytics consultant / senior consultant

Deloitte

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